When I was in a phone call, the earpiece suddenly became very fuzzy like there was a hardware issue. I have had the phone 4 days and this suddenly just started, or I just discovered it. During my troubleshooting, I noticed it was the way I was holding the phone. I was holding the phone with my pointer finger near the power button and by just applying light pressure, it caused severe interference with the earpiece speaker. I could actually feel the bass and vibration from the ear piece through the back of the phone.
Sadly, as happy as I am with the phone, this could be a deal breaker of this is a total design flaw. Can anyone else confirm this issue? Basically press with your pointer finger around the power button and see if it causes interference with the ear piece. Feedback would be appreciated.
Sent from my LG-H872 using Tapatalk
Seems to be caused by, or made worse at least, by wireless charging. My initial guess is the magnet in charger is screwing up the earpiece.
Sent from my LG-H872 using Tapatalk
OK, exchanged my phone for another G6 and I'm having the EXACT same issue. When I'm on a call and there is the slightest pressure applied around the power button, the earpiece sound becomes extremely distorted. Having a cheap plastic case on it causes distortion, too.
Can anyone else confirm theirs does this, too? Make a call (voicemail or something) and while listening apply slight to moderate pressure various pressure points around phone.
I highly doubt I received two duds in a row.
Sent from my LG-H872 using Tapatalk
I just noticed this problem today and I will get my phone exchanged Monday because it is driving me nuts...
Btw this started today, I didn't have this problem yesterday
Sent from my VS988 using Tapatalk
le0.br4zuc4 said:
I just noticed this problem today and I will get my phone exchanged Monday because it is driving me nuts...
Btw this started today, I didn't have this problem yesterday
Sent from my VS988 using Tapatalk
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Do you have anything covering the camera? A protector or case?
Sent from my LG-H872 using Tapatalk
skyfox99 said:
Do you have anything covering the camera? A protector or case?
Sent from my LG-H872 using Tapatalk
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Click to collapse
No case, no screen protector. Nothing different. Just happened on a phone call today... Middle of the call too, not even from the start
Sent from my VS988 using Tapatalk
My G6 also started acting up like that also a few days ago. The earpiece while on call was distorted when I press my finger at the back panel. The distortion doesn't happen when I hold the phone by the sides. Did you get to fix yours?
lawrrtan said:
My G6 also started acting up like that also a few days ago. The earpiece while on call was distorted when I press my finger at the back panel. The distortion doesn't happen when I hold the phone by the sides. Did you get to fix yours?
Click to expand...
Click to collapse
Do your have any type if screen protector over the camera area? Or a case?
Sent from my LG-H872 using Tapatalk
skyfox99 said:
Do your have any type if screen protector over the camera area? Or a case?
Sent from my LG-H872 using Tapatalk
Click to expand...
Click to collapse
I have a camera lens protector from Nillkin. I have a Spigen Thin Fit case. However, I also have a DBrand-like skin at the back. I found the problem. I think the skin added thickness while combined with the case. When I removed the case, the distortion disappeared even if I press the back. So in the end, I just removed the skin. No distortion even with a case.
I still think the back plate of G6 was poorly made. It shouldn't be like that even if the phone is kinda squeezed.
lawrrtan said:
I have a camera lens protector from Nillkin. I have a Spigen Thin Fit case. However, I also have a DBrand-like skin at the back. I found the problem. I think the skin added thickness while combined with the case. When I removed the case, the distortion disappeared even if I press the back. So in the end, I just removed the skin. No distortion even with a case.
I still think the back plate of G6 was poorly made. It shouldn't be like that even if the phone is kinda squeezed.
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Click to collapse
So after experiencing just this, I did a little investigation. It would turn out the plastic causes interference with the speaker. The technology used is interesting, because the "speaker" for the earpiece is not directly behind the screen on the front of the phone. The speaker is actually behind the camera. The phone channels the sound internally towards the earpiece. The plastic causes vibrational echoes which disrupt this "channeling" or redirection of the sound from the speaker to the earpiece. The case is not the culprit, it is the plastic over the area of the camera. The case merely causes enough pressure to initiate the disruption.
Crazy, huh?
Sent from my LG-H872 using Tapatalk
skyfox99 said:
So after experiencing just this, I did a little investigation. It would turn out the plastic causes interference with the speaker. The technology used is interesting, because the "speaker" for the earpiece is not directly behind the screen on the front of the phone. The speaker is actually behind the camera. The phone channels the sound internally towards the earpiece. The plastic causes vibrational echoes which disrupt this "channeling" or redirection of the sound from the speaker to the earpiece. The case is not the culprit, it is the plastic over the area of the camera. The case merely causes enough pressure to initiate the disruption.
Crazy, huh?
Sent from my LG-H872 using Tapatalk
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Damn. That's crazy man. But I still have the camera lens protector on. I didn't remove it. The disruption is gone though. Did you have any screen protector for the camera lens? Do you still have the earpiece distortion?
Having the piece over the camera only didn't cause issues, but any piece over the glass back of the phone did.
Sent from my LG-H872 using Tapatalk
I have a case and screen protector and have never had any of these issues.
Have you guys found a fix for this issue?
Yesterday I applied dbrand skin on my phone and noticed the same issue. If the back panel is pressed while on a phone call the ear speaker is crackling.
It doesn't matter if the call volume is high or low and it doesn't matter where I press the back panel. It seems to be in random places, like closer to the bottom of the phone or the power button.
While this is not a big deal, it gets very annoying when you are on the call and place the phone between your ear and shoulder to make both hands free. At that time even a little pressure from your shoulder causes massive sound distortion.
lg g6 ear speaker
Certain cases you use on the G6 will make the ear piece speaker sound like a buzzing bee. I can attest to this owning three of these phones. As one of the cases I bought will make which ever phone I move it to would make it sound like a bee. BZZZZZZ.
The one one particular has a soft rubber inside and has a hard shell outside that slips over the inner piece and then squeeze's
the the sides of the phone to hold on. When I switched case or removed buzz went away. So it has something to do with either too much pressure on the back of the phone, or is blocking something else. Not sure but just by sliding back the hard outer shell it went away. Hope this helps. Its probably not the phone. Thought I would re-edit after making some new observations with my G6's The phone earpiece will definately start buzzing if you apply pressure to back of phone just below the power button any where from 1/2 inc down. Let up and it will go away.
ohh thanks daredevil i'm not alone... My speaker start this issue few days ago(After water cleaning)buzzing like heaven fart... My first idea--: water kill but i read this topic not 100 water damage..
I couldn't stand that buzzing bee/crackling sound with my phone, so I sent it on warranty. They replaced earpiece speaker along with inner back cover (the one where wireless charging part is located in US models - mine doesn't have wireless charging). I got the phone, tested and.... damn that crackling sound is still there... So I sent the phone next day back to the service. Got it today and to my surprise the buzzing sound is gone. Even if I put pressure on the various parts of the back panel, including the area underneath the POWER button, there is no crackling sound.
Funny thing is that, engineers in the LG service couldn't reproduce the issue the second time phone landed on their desk.
This means the fix in my case is the mystery.
camera screen protector
lawrrtan said:
Damn. That's crazy man. But I still have the camera lens protector on. I didn't remove it. The disruption is gone though. Did you have any screen protector for the camera lens? Do you still have the earpiece distortion?
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Click to collapse
I had one on mine I had cut it out of an old protector. One piece covering camera and lenses. Phone was buzzing on earspeaker.
I cut it in half and left open the part so that the flash is not covered. Works better now.
I had the same problem with my phone. Whenever I had my hands full and I tried to hold my phone with my had and talk the sound would get distorted. I sent mine in for the repair, when I got it back it was partially repaired. I could still hear the distortion, but it wasn't as bad and more pressure was necessary to cause it.
Related
Is anyone who has got there desire HD's able to confirm if the camera lens is a bit loose on the back of their phone?
I've just got my phone and lens feels a little loose. I'm not sure if there all like that or if my phone has a fault?
Camera works fine otherwise.
Well if i shake my phone it doesn't rattle or anything, but I'm not gonna prod around with it.
My DHD hasn't this problem...
Sent from my Desire HD using XDA App
Mine isn't lose, but it does appear to be mounted into the frame with a rubber grommet so that could explain why it feels slightly loose. I don't think you have a problem,
Yes i agree its attacted by a rubber grommit :-D
If I shake my handset I can hear it rattle.
It won't fall out or anything but I can move it slightly.
Sent from my Desire HD using XDA App
Don't have this issue...
dwarf said:
If I shake my handset I can hear it rattle.
It won't fall out or anything but I can move it slightly.
Sent from my Desire HD using XDA App
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I don't have this issue I would return it pal just in case it does fallout after few months.
riz157 said:
I don't have this issue I would return it pal just in case it does fallout after few months.
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That's exactly what I did this afternoon.
They checked another phone in the shop and it didn't have this issue. They swapped the phone straight away with no problems.
Big thumbs up to CPW they really surprised me with dealing with the issue so quickly and with common sense!
Cheers
If I shake it I can hear a rattle, I can twiddle it with my fingers and rotate it approximately 1/2 degrees. Any fixes or should I return it to the manufacturer. I honestly don't find it annoying.
Don't have this issue - how unfortunate, it seems there are tons of little faults users are reporting.
hadn't noticed this before but the bit surrounding the camera cover moves slightly on mine as well, i wonder whether its supposed to have some give
My second DHD has the loose camera bezzle, amongst the other usual issues (SIM cover, screen, misalinged camera). No 3 being delivered tomorrow, hopefully from a new batch of better built handsets!
webego said:
My second DHD has the loose camera bezzle, amongst the other usual issues (SIM cover, screen, misalinged camera). No 3 being delivered tomorrow, hopefully from a new batch of better built handsets!
Click to expand...
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What is the misaligned camera issue?
When I shake my DHD I hear a rattle, it is the LED flash cover or whatever, if I hold the LED flash when I shake the phone it does not rattle.
mupet0000 said:
What is the misaligned camera issue?
When I shake my DHD I hear a rattle, it is the LED flash cover or whatever, if I hold the LED flash when I shake the phone it does not rattle.
Click to expand...
Click to collapse
That's a new one for me. Haven't had that on either handset and hopefully won't on the new one! The camera issue is another example of the insides of the handset being misaligned with the chassis. Take a look at your camera to see if it sits in the middle of the glass cover or if it is set too low inside.
yeah the whole innards are misaligned, which is why for some the power button sits flush when it should be sticking out a little, there's a gap between the metal casing and the sim cover, the camera is slightly misaligned, and lastly there's a slight gap between the top of the screen and the metal casing.
Really annoyed by this. That's why im sending Handtec an email describing this and asking them to check my device before they ship it out.
I've got the same issue.
Looks like it's dropped roughly 1mm, does not affect any pics of vids, it's just annoying and the power button is a bit too flush to get a easy access.
so separate to the position of the lens does the bezel rotate on anyone else's dhd?
mupet0000 said:
What is the misaligned camera issue?
When I shake my DHD I hear a rattle, it is the LED flash cover or whatever, if I hold the LED flash when I shake the phone it does not rattle.
Click to expand...
Click to collapse
I get the LED bezel rattle too. Hoping my replacement unit will be better...
mjt said:
I get the LED bezel rattle too. Hoping my replacement unit will be better...
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Click to collapse
I have this same problem. Hadn't had this at first, but noticed it since a couple of days.
So I got a replacement phone and order a new replacement for a a missing pixel on the lower side of the screen. But I hear a clicking sound like if its a spring clicking sound on G2 when opening it??? Anyone know what this is????
Sent from my T-Mobile G2 using XDA App
I do not know what it is but I have had the same faint clicking sound. I have had the phone since day 1.
what's the part#?
MARINERMOOSE241 said:
I do not know what it is but I have had the same faint clicking sound. I have had the phone since day 1.
Click to expand...
Click to collapse
Yea like a spring clicking sound not a regular click
Sent from my T-Mobile G2 using XDA App
Mine does it too. I just ignore it. Its just part of the phones overall hardware suckage imo.
My hinge clicks, but only because the screen moves up and down when the phone is closed. If I move the screen up and down while the phone is halfway open, I can see the clicking sound is coming from the ribbon cable. My replacement is on it's way.
Yeah its been discussed before. It's from the ribbon sticking.
What disappoints me about this phone is that it could have been perfect, build quality wise, except they ruined it by skimping out on hinge quality.
joebobjoe said:
What disappoints me about this phone is that it could have been perfect, build quality wise, except they ruined it by skimping out on hinge quality.
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Click to collapse
Yup, if only it was as good as the G1 except without that creaking sound we had. It really is a solid phone though. Just hate the fact, that dust gets over there, and it won't come out just by blowing over there.
Sent from my T-Mobile G2 using XDA App
joebobjoe said:
Yeah its been discussed before. It's from the ribbon sticking.
What disappoints me about this phone is that it could have been perfect, build quality wise, except they ruined it by skimping out on hinge quality.
Click to expand...
Click to collapse
Yea but the G2 I had before did not have this clicking sound it gets annoying tho.
Sent from my T-Mobile G2 using XDA App
Not sure it really is the ribbon. I'm pretty sure I've got this whole hinge thing figured out and why sometimes they start tight and then work themselves to nothingness.
Here is my theory...
The hinge bars are metal and they interface with another small metal strip in the screen. The ends of the hinge bars are not a circle but a eccentric cam shape. They interface with and tension by this other small metal strip essentially using it as a spring. Over time the metal strip bends in and the aluminum on the hinge bar cams wears down. Starting tight(er) and then finally ending loose. I think the sound you are hearing is the small metal strip binding and then springing back. You can verify the wear I'm talking about by inspecting the hinge arm by the screen when phone is all the way flipped out. You'll see it's anodizing is already wore off from the wear.
Hope someone understands what i'm talking about here.
simobile said:
Not sure it really is the ribbon. I'm pretty sure I've got this whole hinge thing figured out and why sometimes they start tight and then work themselves to nothingness.
Here is my theory...
The hinge bars are metal and they interface with another small metal strip in the screen. The ends of the hinge bars are not a circle but a eccentric cam shape. They interface with and tension by this other small metal strip essentially using it as a spring. Over time the metal strip bends in and the aluminum on the hinge bar cams wears down. Starting tight(er) and then finally ending loose. I think the sound you are hearing is the small metal strip binding and then springing back. You can verify the wear I'm talking about by inspecting the hinge arm by the screen when phone is all the way flipped out. You'll see it's anodizing is already wore off from the wear.
Hope someone understands what i'm talking about here.
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I'm almost deff it is not the ribbon because my old G2 didn't do the click so it Can't be the ribbon if so than the old G2 would've do the click since it also had a ribbon. You say the hinges loosen up but my old G2 never got loose it was tight and I had for almost a month so that can't be either, since the day 1 never loosen up one bit. And this one is also tight but the difference is it has the click. Wow htc really screw up big time here like seriously all these phones all got different hardware built, and you ask yourselves why the heck is that. And the thing that really gets me angry is their stupid silence on this. I order another exchange on this phone again this will be my third one now and should be here by wednsday man I just hope I got a good once and for all. Or htc will have their phone back so they can fix their crappy hinge. I don't care what they're going to do but make my hinges tight spring load them do whatever you want but I want it to close or open when I want not when gravity feels like it lol
Sent from my T-Mobile G2 using XDA App
Sorry to resurrect an old thread, but my one-week-old G2 is starting to exhibit the same sound when opening the keyboard. This doesn't happen when I close it, just when it opens. It's a very faint clicking sound, nothing too alarming (for the moment anyway), but it just started today. After searching these forums for a similar complaint, I've come across this one and have a few questions to ask.
1) Does the sound go away on its own after time (if you didn't exchange it)?
2) If it's not exchanged, will the problem or sound get worse?
3) Has anyone figured out exactly the root cause of this sound?
Thanks everyone!
dustrho said:
Sorry to resurrect an old thread, but my one-week-old G2 is starting to exhibit the same sound when opening the keyboard. This doesn't happen when I close it, just when it opens. It's a very faint clicking sound, nothing too alarming (for the moment anyway), but it just started today. After searching these forums for a similar complaint, I've come across this one and have a few questions to ask.
1) Does the sound go away on its own after time (if you didn't exchange it)?
2) If it's not exchanged, will the problem or sound get worse?
3) Has anyone figured out exactly the root cause of this sound?
Thanks everyone!
Click to expand...
Click to collapse
Anyone?
I'm pretty certain that the sound emitting from my phone is being caused by a spring, but it's hard to pin-point what side of the phone it's coming from. Is there only one spring for the hinge or are there two? I'm not so bothered by the sound (even though it does bother me a bit), but I'm more concerned that this could become a problem for the phone itself (i.e. hinge breaking).
Hope to hear from others regarding this.
dustrho said:
Anyone?
I'm pretty certain that the sound emitting from my phone is being caused by a spring, but it's hard to pin-point what side of the phone it's coming from. Is there only one spring for the hinge or are there two? I'm not so bothered by the sound (even though it does bother me a bit), but I'm more concerned that this could become a problem for the phone itself (i.e. hinge breaking).
Hope to hear from others regarding this.
Click to expand...
Click to collapse
Here is a (with pics) thread detailing tearing down and reassembling the hinge mechanism. The linked thread should answer your questions, but to answer your question quick like there's only one spring for both sides of the hinge.
Hope this helps.
Dammit, I didn't notice it until I saw this thread.
The clicking sound on my DZ was coming from the ribbon. When opening, the ribbon come in contact with the top of the keyboard portion of the device. whatever the ribbon is wrapped or coated in is causing the clicking sound when the keyboard is open, the ribbon lies flat.
Solution: I simply took a damp qtip and whipped the area where the ribbon make contact with the device. Result is no more clicking sound.
fablife said:
The clicking sound on my DZ was coming from the ribbon. When opening, the ribbon come in contact with the top of the keyboard portion of the device. whatever the ribbon is wrapped or coated in is causing the clicking sound when the keyboard is open, the ribbon lies flat.
Solution: I simply took a damp qtip and whipped the area where the ribbon make contact with the device. Result is no more clicking sound.
Click to expand...
Click to collapse
Did you use water or something else? I'm curious to know if it's my hinge or the ribbon cable causing the clicking sound on my hinge. I can't figure out which of the two it might be.
Also, does anyone else think this issue is caused by the vibration feature of the phone? I believe the vibration on this phone is much more powerful than other phones I've owned, and I wonder if that has had an impact on the hinge or spring mechanism. Thoughts?
dustrho said:
Did you use water or something else? I'm curious to know if it's my hinge or the ribbon cable causing the clicking sound on my hinge. I can't figure out which of the two it might be.
Also, does anyone else think this issue is caused by the vibration feature of the phone? I believe the vibration on this phone is much more powerful than other phones I've owned, and I wonder if that has had an impact on the hinge or spring mechanism. Thoughts?
Click to expand...
Click to collapse
I justed a little water - I just made the tip damp - not dripping wet because I was cleaning where the ribbon makes contact with the device - I did not want to use any sort of chemicals - plain water did the trick.
I agree with you on the haptic feedback; I would love to turn in off completely if someone knows how to do that on the stock Bell DZ Rom, please do tell.
I haven't heard much about it so I thought I would ask here. The back glass on my phone when pressed on lightly will give a very tiny bit and creak. Not what I expected based on all the reviews about the high build quality. If it's common I don't mind dealing with it, it's a minor issue but if it's an anomaly that might indicate poor assembly I will get a replacement. I know the back glass is very thin compared to other phone with a familiar build so I wouldn't be shocked if it's common. Anyone else have this?
To anyone that has the squeaking issue with there device its most likely just the back is not put on correctly. I had the issue and fixed it by unscrewing the back and putting it back on one of the sides were not pushed in all the way. Now I have no issues and is enjoying this amazing nexus device.
Sent from my Nexus 4 using xda premium
No nothing here. Be careful with those screws. Might void warranty.
I have the same issue here. especially if it's plugged in... every move makes it squeak.
But I was so happy to have one that I didn't think about shipping it in for a replacement.
And I can't open it because I have no torx screwdriver -.-
Same here. There's a creaking when pressing the front glass near the usb connector.
Yeah, I love the device so far, that is my only issue. Not worth sending it back, if I can find my Trox set maybe I'll take a look inside. I don't really notice it in day-to-day usage. Thanks for the suggestion Backslash10.
Only squeaking for me is the volume down when I press my finger on it and go down.
Sent from my Nexus 4 using xda app-developers app
I had a definite creaking problem on mine, but I fixed it by opening it and adding 7-10 strips of 3mm side electrical tape to the inside chassis. This fills up the roughly 1mm porition of extra space I had, and my Nexus is now quite solid.
I've noticed if I press on the back on the left hand side I get a slight click. No squeaking or cracking. A single solitary pop. I'm not going to add tape or anything as it really isn't that big a deal plus you might void your warranty.
I only hear squeaking when pressing where the screws are
rest0ck said:
I only hear squeaking when pressing where the screws are
Click to expand...
Click to collapse
My power button is squeaky. When I press the lower half of it it squeaks. Kinda wanted a perfect device but I dont want to exchange just cause of that... ugh!
mine makes noise around the screw area , like when i push in the chrome trimming at the bottom
Mine has a slight "rattle" sound if I tap the back casing in the middle right at the top under the plastic trim around the phone. I'm not that bothered by it. Love my Nexus.
Sent from a Borg powered Nexus 4
BxingFetus said:
Mine has a slight "rattle" sound if I tap the back casing in the middle right at the top under the plastic trim around the phone. I'm not that bothered by it. Love my Nexus.
Sent from a Borg powered Nexus 4
Click to expand...
Click to collapse
This is normal, its just the auto focus camera making the noise.
---------- Post added at 08:59 PM ---------- Previous post was at 08:38 PM ----------
I can confirm I also have this problem- squeaking/clicking plastic bezel on the bottom end next the the Micro USB port.
The defect is best reproduced by holding the phone via the top and bottom edges, and then again with front and back at the bottom- which creates a clicking and popping sound.
I have sent my first Nexus4 back due to this issue.
Opon receiving my new device today, I quickly confirmed that the problem was still present with the fresh device!
I intend to also RMA this device, and hope I'm third time lucky!
This level of build quality it pretty much unacceptable. Surely this can't be a design issue or surely Google would have picked up on this? Or maybe LG just have quality control issues!
Going through Google's returns process so far via telephone has been painless.
When setting down it down on on its back on the table, can anyone see what its resting on? Is it resting on the camera glass? I ask because I don't want to get that all scratched. Any input would be cool.
I often wondered this. I never fully understood why they make the camera in the position is in because of scratching. I'd anything or would be better I'd they placed the camera so it was inside the casing or maybe make a cover over it or something.
I have a case that places the camera inside tooth l though, so it's not a major issue.
Sent from my SM-G900F using xda app-developers app
i always always place my phone face down no matter where i put it , it protects the screen and i can hear my notifications and ringer a lot louder with the speaker facing upwards i do have a case on mine so only the lip of the case touches the surface and never the screen.
tangoboyz said:
When setting down it down on on its back on the table, can anyone see what its resting on? Is it resting on the camera glass? I ask because I don't want to get that all scratched. Any input would be cool.
Click to expand...
Click to collapse
If you're really worried about it, you can buy hard case so both sides will be protected. Even if you place your phone facing down or up, it's still the case that will touch the surface.
Long story short... My little brother spilled a cup of milk on my phone. ?*
At first, both of my speakers seemed to work, just little distortion from being wet, nothing major. I left the phone upside down after drying it off. Come the next day, the top speaker stopped working, but the bottom one works fine. I can't hear anyone unless I put them on speaker, so I checked with Google and my device is well out of warranty, since I pretty much ordered it around day 1.
I haven't yet to contact Huawei, I probably should, but I've went on and ordered this piece here...
https://rover.ebay.com/rover/0/0/0?mpre=https://www.ebay.com/ulk/itm/401176645698
Bottom line... Does anyone have any experience with the teardown of a 6P and know if it will fix the issue, or should I not be stubborn and contact Huawei? ?
Thanks
It will almost certainly fix the issue but the speaker from this seller isn't great quality. My top speaker had distortion after a spill and I ordered a replacement from the same ebay seller. I ended up carefully cleaning up my original speaker with a q-tip and cleaned up the grill while it was apart. Your speaker may need replaced though since it's not working at all. Or maybe the connections to the motherboard are just dirty. Have some thermal compound on hand the replace the old stuff when you remove the motherboard. And test it out before you put the back cover back on.
Don't understand completely, but even looking at the motherboard, I couldn't tell if there was something wrong.
I've replaced the speaker, but the sound coming from the top is super dim. I can't think of what the problem may be whatsoever. [emoji21]
Might take another look, but taking this this was a nightmare(pretty much the first part). Using guitar picks and whatnot just didn't work, but an X-Acto knife worked no problem.
Sent from my Nexus 6P using Tapatalk