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I am so upset, i just got my universal on saturday, i have been enjoying it but i could not use it as a phone because i needed to unlock it. I had the damn thing in my pocket and was on a phone call on my other phone in the car, in my front pocket, not back. Got out of the car, walked into the hall and opened it and there it was, A BIG UGLY black gash on the screen, the screen cracked, it just in my pocket!!, closed too! Where can i get this fixed, i am in the states and the phone is not sold here so i don't know here to get it fixed. Please, the LCD liquid has made a dark smere across the left side, i need help, please. Also what is the best case to get, so this does not happen again?
Check Pocket PC Techs. They will replace the screen for you.
how?
Please how do i get to them?
ok
ok, thanks, thats really expensive, ok, what is best case to use for this device?
Broken screen resolution
Ok thank God i don't have to pay over $250 to get my screen fixed. T-mobile Uk agreed to replace it since it was gotten through them. The way this still happened baffels me. I have had my MDA3 for over 6 months and it has fallen about 4 times, and stuff and it still works fine, but the exec screen broke while in my pocket. Strange. My question is that, for people who have an exec, do you leave it in laptop mode or tablet mode most of the time, and have u had to replace yours or do a repair?
Broke my Wizard to, im so damn worried about my universal. Don't got the money over to fix that screen if it's gettin broke, have had almost all pda phones you can get in .se and never cracked any screen but damn qtek ive done it on
I use a krusell case but not because it is the best but because it was the only one available on hand. It cost 29€ here in spain.
Also, I never leave it in tablet mode in my pocket. Always in Laptop mode.
It's only in tablet mode while it's on my desk.
Purchase a metal case. You can keep it in PDA mode and view the screen while inside the case. It also has a belt clip
UD.
Thanks
I pray the second one does not break when it arrives, it is too expensive to fix these things. Can you post a link to the case? i have looked at most of the cases on here, i think i will go with the one for the T-mobile side kick 2, it is cheaper and looks ok. I just need something with a strong belt hook and is well paded, so if it is on my hip and something actually presses on it this time, it will not break.
I must admit , I feel my Unirversal is more vunerable than any other device I have ever owned - can't quit put my finger on why , but I feel as if it wouldn't survive being dropped as well as myXDA, XDAII , s100 , or wizard for that matter !
The XDA / XDAII came with a nice case vertical flip case with a metal plate in the flap - which would be ideal in my eyes , but I have only seen one like that on Ebay for the exec (Via hong kong! ) and I suspect the one you actaully receive may be different (horizontal )
here is the krusell case link:
http://www.krusell.se/product.php?productID=2095&category=7
and here is a metal case link:
http://www.proporta.com/F02/PPF02P05.php?t_id=1355&t_mode=des
hope this helps
I had an XDA 3 and used a metal case. BIG ERROR!
one day the belt clip connector of the case broke and the device fell down, cracking the screen.
For my Mda Pro I ordered one Piel Frama case, which has not only a belt clip but also a fixed belt latch (you can take of original clip and then below) which should not break.
Also this case protects the device from all sides and seems to be thick enough to give it good protection in case of falls.
Details here:
http://www.pielframa.net/prodi.asp?ID=412
case
Replies, thank you all for your reply, i think i will go with a leather case, the metal ones are not attractive. The funny thing is that i just sent the phone back today, now it is gone, and as i got home, i got the unlock code from t-mobile UK!!!. DAMN!! I think i just have a bad luck week.
You can get cheap leather case with all sort of design off Ebay. I got mine from there and the quality is not bad at all
Piel Frama does NOT have a belt clip.
UD.
P.S. Some reviews:
Piel Frama leather case
http://pocketpcdubai.com/i-mate_pielframa/jasjar/review.html
Brando Metal Case
http://pocketpcdubai.com/reviews/brando/metalcases/jasjar/review.html
Proporta Alu-leather case
http://pocketpcdubai.com/reviews/Proporta/cases/jasjar/review.html
@universaldoc
check the link, I posted. I speak about a different Pielframe case. And this one HAS A BELT CLIP.
@BlackICE,
My bad! Thank for you for the correction. I thought you were referring to the standard case.
UD.
Just as an observation, the reason the screen would crack in your pocket would be something sharp hitting it? Could this not be easily solved by always making sure that the side of the HTC with the screen on it always faces towards your leg and not towards the outside? Sounds like an easier option than buying a metal case anyway :?
i usually keep my xda exec in my front pocket ... i'm not really a fan of cases esp. for the htc universals .... somewhat tacky ...
HTC
I had 15 cents in my pocket when it happened but i doubt that had anything to do with, it may have but with the way the coins were, i don't think so. I think maybe cause my knees bent, it stretched my trousers and that caused it (can't stop thinking about that day, ::sob::sob:.
With my MDA3, i always used the case that came with it, i like that, cause the case only holds the device. Thanks for your advice, :wink: i just ordered that ALU-Leather yesterday, but i am thinking it will be uncomfortable answering the phone with that leather all around it. I will see how it works out when it gets here but protection is number one now, i can't keep shipping it back to the UK. To people with cases that house the unit, do you answer the phone with the leather all around the unit or u use bluetooth, or you take it out of the case?
emobileinhand.com has teamed up with Amazon and they're selling the Seidio Innocase for $24.85 shipped. I added Priority shipping and the total was $26.85. I bought my first Innocase from them but I got wasted on St. Patricks Day and broke it. The phone is fine, thank God.
The Seidio Innocase is hands down, THE BEST case for the Kaiser. The holster (strongly recommended) really keeps the device safe.
Right now, I'm using my Boxwave as a backup. I like it, but the belt clip forces you to wear it with the screen facing out which could lead to damage.
This is a great deal.
http://emobile-in-hand.amazonwebstore.com/search.htm?keyword=B0012Y4IQA
I have this case and imo its overpriced crap. The thing rarely stays on all the way. It seems there's always a corner or something to press down on again to get it to stay on it.
If you want a nice case cheap, just buy a cheapy. I bought one off Amazon for less than $5 and it stays on all the time never have to worry about it at all. The only difference is the holster and finish. The Seido has a nicer feel to it due some coating they put on it. And the holster for the cheapy is one of those screw on job's.
But hey if you want to spend $20 on a coating for something that will fall off, go ahead its on sale!!
Satisfied
I've used it for 2 weeks now and it stays on, feels great on hand, and haven't found any peeling of the rubberized layer.
I used to put on PDAir Aluminium for my SE M600 and it also go roughed up. So you can imagine my usage habit and this Seidio performs beyond my expectation.
Yea, I dunno man, I never have had a problem with my Seidio. You just have to make sure you have it on correctly. The boxwave is a very close second though. I wish Boxwave had a holster similar to Seidio's.
The great thing about the Boxwave is that it has a "notch" for the reset hole so it's almost impossible to miss and end up messing up your USB port.
-haze- said:
Yea, I dunno man, I never have had a problem with my Seidio. You just have to make sure you have it on correctly.
Click to expand...
Click to collapse
I don't know how someone could fit it on incorrectly. It only goes on one way and its pretty obvious which way that is.
My biggest problem w/the case is that if i slide that keyboard out it will knock off the bottom hinges.
IMO its not a secure case. Is it designed well as far as all the little notches and slots? Yes. Does it feel nice in your hand? Yes. Does it look nice? Yes. Is it worth more than $5? No.
Is this really much different to the 'crystal cases' that you can buy from the markets and crack after a week in your pocket?
Dont u dare!
Dont even think about buying this pathetic case. after much debate i bought this hoping it would protect my kaiser. i spent a week looking for the perfect case, went through everything i could find. i received the case, it snapped on easily, i hardly had an issue with the little hinges, the case lasted me a good 18 months. the rubberised outside is a nice touch, imo the phone doesnt look good with the case, but i stuck with it coz it protects your phone, right? well not quite. what the assholes at seidio dont tell you is that yeah they've rubberised the outside but done nothing inside the case. its plastic, which means after a couple of months you start to accumulate **** inbetween the case and the outside of the fone. ordinarily it might not be a problem, but if like me the fone spends most of its time in the back pocket, in bags etc then any grainy kind of crap between a plastic cover and a kaiser = ? you guessed it, major dents, scratches, gouges etc. i didnt check the phone for a good 3 months after i put the cover on, when i took it back off my phone looked like id rolled it down a hill and then threw it back up again. its ruined my kaiser and now i cant sell it on unless i buy another housing and put it on myself. it may be error on my part assuming that a protective case protects the outside of your fone, i dont know. this is my experience of this ****ty case, take it or leave. i think you'd be better off buying the cheapy crystal ones, coz then atleast you can see when your phone needs cleaning and you dont end up ruining it.
sorry for going on and on.
paradoox
Thanks for your feedback paradoox,
anyone else have similar long term reports?
On a separate note, i found out that Boxwave do a very similar (nearly identical) case and holster. Anyone handled both the Seidio and Boxwave for a comparison?
yep thats pretty much what i thought
paradoox said:
Dont even think about buying this pathetic case. after much debate i bought this hoping it would protect my kaiser. i spent a week looking for the perfect case, went through everything i could find. i received the case, it snapped on easily, i hardly had an issue with the little hinges, the case lasted me a good 18 months. the rubberised outside is a nice touch, imo the phone doesnt look good with the case, but i stuck with it coz it protects your phone, right? well not quite. what the assholes at seidio dont tell you is that yeah they've rubberised the outside but done nothing inside the case. its plastic, which means after a couple of months you start to accumulate **** inbetween the case and the outside of the fone. ordinarily it might not be a problem, but if like me the fone spends most of its time in the back pocket, in bags etc then any grainy kind of crap between a plastic cover and a kaiser = ? you guessed it, major dents, scratches, gouges etc. i didnt check the phone for a good 3 months after i put the cover on, when i took it back off my phone looked like id rolled it down a hill and then threw it back up again. its ruined my kaiser and now i cant sell it on unless i buy another housing and put it on myself. it may be error on my part assuming that a protective case protects the outside of your fone, i dont know. this is my experience of this ****ty case, take it or leave. i think you'd be better off buying the cheapy crystal ones, coz then atleast you can see when your phone needs cleaning and you dont end up ruining it.
sorry for going on and on.
paradoox
Click to expand...
Click to collapse
I had a similar experience as paradoox, bought it, thought it looked crap but left it on to protect fone, few weeks later discovered one of the little little tabs holding the top half of the case on snapped so it wouldn't stay on.. this is when i found scratches and dents under the case too. imo ... the case is just too expensive for how it performs... better to go thu 3 cheapies i think..
It all depends on your usage and carry habit.
I carry my phone on a leather pouch on my belt, with the Seidio snuggly fit on it, so it won't slip whatsoever.
It does make sense that some grits, etc. will get under the case, but I just opened it up 1-2 weeks ago and found nothing. Remember, I live in Jakarta, taking public buses and lots of fumes, dust, etc. around the air.
Of course it has to be also counted that I rarely open my phone in public (dusty, windy area) mainly for security reasons. I don't flaunt my belongings. I worked in an office building, and the phone is often out, but it's a clean environment.
Again, YMMV. For someone who wants no dust, I read somewhere there's a waterproof case for Kaiser ..
For my use, Seidio works great.
Hey guys!I have had my baby for half an year now and it still amazes me what it can do...
I have a screen protector and the original pouch,but when it is in im having a hard time answering a call,so I've wondered what you keep your phones in?Do you put them in your pocket as is or do you atach them to your belt with a pouch or case or something.I dont know why but i have become attached to that peace of metaly plastic...i have kept it safe and it still awaits its first scratch...And just the tought of it scraching terrifies me
The question is pretty much-Does the official sleeve offer some kind of protection,if so what? And how many of you have stopped using it?Is a case for it necessary?
So um thats it pretty much.../discuss
i used the leather pouch and NO screen protector for the first 2 weeks after i purchased the HD2. the leather pouch is stylish and fits snugly but it quickly became impractical for me due to the reasons you have already mentioned. i would have to pull it out of my pocket, then pull it out of the pouch before i could even see who was calling, let alone answer it.
instead, i slapped on a screen protector. most HD2 screen protectors cover practically the ENTIRE FRONT of the device, except for the front buttons. i then put it in a silicon "case" that hugs and covers the rest of the device. essentially, ONLY the front buttons and front speaker grill, camera lens, camera flash, and back speaker grill are exposed to the elements. most silicon cases have sufficient cut outs for the connectors and microphone hole on the bottom edge of the device.
like i said, screen protector+silicon case gives me a device i can safely put in my pocket and have it ready to be used as soon as i pull it out my pocket.
some precautions: try to store the screen facing your thigh if you put your phone in your side pocket like i do. do not put keys and other rough/edgy items in your pocket along with the device, unless you like to tempt fate
bonus feature: i have looped a wrist strap through the cut outs at the bottom of the silicon case. this is handy because the HD2's body itself does NOT have any design element that allows for a wrist strap.
i've been using a brand new HD2 since june 2010 and so far it is in pristine condition, even the exposed front buttons look new.
Otter Box Defender. Best case and holster EVER.
So guys i have gotten a new problem...The proximity sensor doesnt seem to work...So as it is ringing in my pocket it manages somehow to reject/answer/send a message to the caller.It does work when i am in the process of talking while i put it on my ear...Otter than that it is much easier to work without the sleeve...Altough i would expose it to the elements...
Wallet phone!!
Only £3-ish and I love these... Only last 8 months or so before getting tatty, but that's fine. Buy two and by the time they are worn-out, you're ready for a new phone!
http://cgi.ebay.co.uk/Black-Leather..._MobilePhonesCasesPouches&hash=item255f5aef08
(This isn't the exact one I bought, but I couldn't find it today. Search this forum for HD2 wallet and you'll find an old review of mine somewhere)
Bummer too because I just set it up how I like it.
I was fishing today and I had my S5 in my pocket.
Anyway to my embarrassment I actually fell in the water when I was trying to untangle my lure from some fishing line some asshole had just cut off his rod and left in the water.
The thing is, whilst the S5 is supposed to be IP64 certified or whatever, mine has lost the flimsy bottom cover...
I was in the water with the phone in my front jeans pocket for about 15 seconds. The phone barely had any water on it (it was also in a full case) though it did seem that some had gotten into the charging port.
I took the battery out, and left things to dry. Got home about an hour later after wiping the phone down and I used a hairdryer on it for about 15 minutes (not letting it get too hot though). After that I threw it with its back off in a bowl filled with rice and put it next to a slightly warm heater.
My girlfriend said when she was trying to turn it off (I told her to take the battery out but she was panicking) that the hardware buttons (back and recents) weren't working any more. She also said that she noticed the date and time was wrong. It said April 24 2006 and the SIM card icon had a circle with a line through it (No reception). The home button she said worked fine though.
What chance do you think I have that the phone will work after it's been in the bowl of rice next to the heater?
EDIT: Found 3 packets of silica gel, I ripped those open and threw that stuff in there with the rice too.
leijonasisu said:
Bummer too because I just set it up how I like it.
I was fishing today and I had my S5 in my pocket.
Anyway to my embarrassment I actually fell in the water when I was trying to untangle my lure from some fishing line some asshole had just cut off his rod and left in the water.
The thing is, whilst the S5 is supposed to be IP64 certified or whatever, mine has lost the flimsy bottom cover...
I was in the water with the phone in my front jeans pocket for about 15 seconds. The phone barely had any water on it (it was also in a full case) though it did seem that some had gotten into the charging port.
I took the battery out, and left things to dry. Got home about an hour later after wiping the phone down and I used a hairdryer on it for about 15 minutes (not letting it get too hot though). After that I threw it with its back off in a bowl filled with rice and put it next to a slightly warm heater.
My girlfriend said when she was trying to turn it off (I told her to take the battery out but she was panicking) that the hardware buttons (back and recents) weren't working any more. She also said that she noticed the date and time was wrong. It said April 24 2006 and the SIM card icon had a circle with a line through it (No reception). The home button she said worked fine though.
What chance do you think I have that the phone will work after it's been in the bowl of rice next to the heater?
EDIT: Found 3 packets of silica gel, I ripped those open and threw that stuff in there with the rice too.
Click to expand...
Click to collapse
i have had better results with letting it dry in open air, under the sun....take the back off (ofcourse the battery aswell) and place it under the sun with screen facing downwards.....let it dry for an hour or so...check
You need to leave it in a moisture absorbing product (dry rice/silica granules) for a LOT longer than an hour or so.....24 hours OR LONGER is more realistic. Preferably in an airing cupboard too......
It's going to take a lot longer to dry out than leaving it in the sun for an hour, as I assume you weren't able to start the drying process immediately and the water would have had time to get further into the phone.......
In cases like these, it's always best to let it dry for 'too' long than not long enough....
Sent from my rooted, debloated stocKK kn0x0 SM-G900F
Thanks. I let it dry for 15 hours, I guess it wasn't enough. Also yeah it took at least an hour for me to get the phone back to my apartment. The antenna seems to work fine but the hardware buttons are indeed screwed. I know I can use those on-screen hardware buttons if I toggle them somewhere from Xposed or an App or something. So not all is lost, but I'd really like my normal ones back. At this time I just guess that some water got into the bottom of the phone and shorted out the touch sensors or something. I wonder how much it would cost to get this repaired or if I could get away with having it replaced on warranty or something... Everything else on the phone seems to be fine. Screen, antenna, etc. it doesn't seem like any water got very far in.
Either way I am going to put it back in the rice/silica gel combo and see how that goes. I'll leave it in for 24 hours this time.
Okay so the capacitive buttons at the bottom (menu and back) are definitely broken from getting wet.
What chance do I have at returning the phone and just claiming that they just stopped working? Left the phone in rice and silica gel for what seems like forever and there doesn't seem to be any traces of moisture or water at all.
Worst case scenario Sammy sends the phone back and states that it was water damage and they won't fix it? Best case they fix it under warranty??
Highly unlikely it'll get fixed under warranty......
These phones have stickers placed 'strategically' inside them which change colour if they get wet.....Samsung will take one look at your phone and say.....yeah right......NO chance....
Sent from my rooted, debloated stocKK kn0x0 SM-G900F
Well I'm going to have a try at it, the white square that marks if it got wet down the bottom corner where the battery goes is completely white, and not red. Worst case they won't fix it for free. If it costs anything less than €100 to fix then I will get it fixed, otherwise I'll shop around and see if I can get a third party to fix it or sort out what my options are. I'm flashing it back to stock now and I'm going to clean the phone and then take it into the store and ask them to fix it.
Normally if they won't fix it under warranty they will send me a text message telling me how much it is going to cost to fix, and then if I want to pay. At the very least I should probably pay, as long as it isn't upwards of around €100 because it restores the resale value on my phone and I can make more than the amount back when I eventually sell it.
I really think Samdung should have put more thought into the bottom USB cover though. Mine and my friend's broke within about 2 months.
Anyway I'll post back on what happens later on.
If you can prove it drowned due to a faulty charger cover, you might have a case
I told the guy in the shop I bought it from what happened and he looked at it and said there is no sign of water damage. He said it should be repaired under warranty but not to 'quote' him on it happening. I'll report back in 2-3 weeks and say what happened.
I couldn't really complain about a 'faulty usb cover' when the whole damn thing fell off about 6 months ago.
I looked at a bunch of disassembly videos of the S5. Seems there are 3 main water damage stickers. 2 which are visible from the back. One behind the battery, one behind a little 'square' on the left-hand side of the phone. Both of mine were pure white. There's also another on the battery, except that mine didn't have a spot for it which was weird. The battery was a stock one I got from the same store.
That leaves 1 more which is in the middle of the phone behind the circuitry which I cannot see and I doubt very much that it is anything but pure white. So I think I have a good chance to have it replaced under warranty.
Also the bottom part of the phone's PCB is actually remove-and-replaceable. So if something there shorted out behind the capacitive buttons perhaps they will just throw that piece away and click in a new one.
Who knows.
Yeah, although this phone has ip67 protection, it doesnt do much with samsungs "engineering capabilities" - i have this phone too, and i can say, that this phone has at least 3 weak points, that makes ip67 to ip20 (first number is resistance to dust, second is resistance to water, higher is better) - so, the weak points are : 1) usb connection cover does not fully close, it is stuck out by like a 1-2mm, which i believe leaves some kind of space for water to flow in; 2) back cover does not fully stick to the back of the phone near the camera, you can press in that place to feel that there is empty space, which makes protection gum on back cover kind of useless, because it does not fully stick to the phone and will let water flow; 3) that corner of back cover, which was made to start removing back cover, does not fully stick to the phone, which leaves an empty space of about 1mm for the water to flow in. So to add everything up, even if s5 has ip67, i do not recommend testing it, because it only might work only with a new phone, but when you use your phone, some parts of phone gets out of the shape really fast, like usb connection cover, so it will decrease resistence to water a lot. Anyway, if you are above the water with your phone, i recommend doing good old trick, whick works with all phones - put your phone in a baloon or a condom - this protection will be 100 times better than anything that samsung will offer us in 1000 years.
I don't care if they tell me it is 100% waterproof, under 100 miles of water, for 100 years - I`ll still keep that theory for the day I accidentally drop it in a puddle - Im not going to purposely put any phone in water, no matter how 'safe' Im told it is
About a month ago, I knocked a pint of beer over my phone.......I had a moment when I started panicking about the phone......then I remembered IP67 and rinsed the phone off under the tap......then I started cursing myself for wasting a pint of beer........
Sent from my rooted, debloated stocKK kn0x0 SM-G900F
The outer area under the back cover is not sealed. May still contain some beer for emergency situations.
Lol.....that'd look really good wouldn't it?
Me walking down the street sucking my phone....
Sent from my rooted, debloated stocKK kn0x0 SM-G900F
I used the S5 plenty in the rain and I didn't worry putting it next to the sink or something. I don't think I ever actually fully wet it, but the screen did get covered in water at times in the rain. To me the IP67 rating was always something that meant the phone wasn't made of 'paper', in that it wouldn't be ruined in the rain, but I shouldn't exactly take a bath with it. I've read blogs etc. however that state that it is prone to some pretty nasty moisture damage if you take it into the shower or sauna with you. Though I suppose that is stating the obvious.
Point is, I think the water protection on the S5 is pretty garbage. On paper (no pun intended) it might look good that it is IP67, but let 1 drop into the bottom USB port with the cover off and you've lost both capacitive buttons as well as gained an issue that the phone constantly thinks that it is overheating after the screen turns off (funnily enough doesn't happen unless the screen goes black) and will try and reboot itself continuously. You can't even charge the phone because in a hilarious work of irony, it states that the battery is too cold!
Everything is only as strong as its weakest component and I found that usb cover to be about as weak as it gets. It only took 4 weeks for it to stop closing properly, and another 4 weeks for it to actually fall off... all just with regular use. Anyone is free to look around the web and see similar complaints of how cheap and flimsy the cover is. It would have made much more sense if it closed magnetically, or even if they had made the bottom cover replaceable so when they wore out, they could be replaced. To me it just feels like a typical scenario of Samdung trying to cover as many 'bases' as they can with regards to 'listed perks' without actually thinking about things from a long-term constructive or realistic point of view.
You can see from the S6 and the Note variants that they have abandoned further development towards water resistance and have saved it purely for their 'active' variants. I would have gotten one of those despite how ugly they are if they didn't come with a dumbed down CPU and Camera.
This will be my last Samsung phone anyway. I'll go the HTC or LG route after this.
The S5 is useless in the rain for me, a few drops on the screen and it thinks I'm pressing buttons, phone becomes self-aware and does what it wants until I turn the screen off and dry it, then it works until the next raindrop hits it
Lol.....as long as it doesn't turn into one of those nasty little decepticons out of Transformers you're fine.....
And the S5 will be my last Samsung device too.....not happy with certain aspects of the S6 that look certain to appear on further generations of Samsung devices in the future....
Sent from my rooted, debloated stocKK kn0x0 SM-G900F
Wouldn't surprise me if it did
Been a few times I've pulled it out of my pocket and it's been all set to call someone, just needed to hit the call button and I'd have the borrowers talking to me from my coat
I treat the ip67 rating like I treat the air bags in my car. It's nice to know is there in case of an accident but I'm not going out of my way to test it.
Tybalt said:
I treat the ip67 rating like I treat the air bags in my car. It's nice to know is there in case of an accident but I'm not going out of my way to test it.
Click to expand...
Click to collapse
This ^^
Safety net, not a feature
Hi all!
A couple of weeks ago, my phone slipped from my laps. I was sitting in a couch and tried to reach the table with the phone resting outside my pants and the inclination of the body made it slip to the floor, hitting it on the side (left side if I remember well) and a bit inclined like this: /_ (the / is the phone and the _ is the floor ). The fall heigth was very low, like 40 cms.
The external glass break in a single line and the touch sensor doesn't work higher than that line
The weird thing is that the glass didn't broke directly when hitting the ground, it broke less than one minute later while using it (checking if it worked correctly). I sensed it in the hand while using the screen, so it seems that the glass got weakened and broke after a ver small amount of pressure.
In the store where I took it to be repaired they told me that Sony tends to put the touch sensor very close to the glass to improve the sensivity, making it very typical to break when the glass breaks like this.
I'm writing this to encourage you all to buy a case, because altough I don't like cases, I was planning to buy it just after the new year because the phone is too slippy, and it broke before that
I'm attaching a picture of the phone.
P.S: Remember that if the touch sensor breaks, you can always plug a USB mouse using a USB OTG adapter and reboot the phone, and at least you will be able to save everything
So pretty fragile it seems..
I can't remember how many times I dropped my sg note 4, and after every drop I was sure I'll buy a case (well I did) but the point is, now I realize how durable was this device...
My z5p is with front/back glass protectors + ugly tpu alum like case.. (Seems Sony and all case manufacturers can't find out how badly this device needs a pretty nexus 4 like boarder bumper)
Sorry to hear that, but as you say, your cautionary tale proves the benefits of having Tempered Glass screen protectors and a case. Not sure if the Tempered Glass would be good in that situation since your phone impacted at a sideways angle but always good to have fitted, just in case.
I typically always buy Glass screen protectors and wallet cases, the case serves a purpose and also adds some extra protection.
ifilgud said:
Hi all!
A couple of weeks ago, my phone slipped from my laps. I was sitting in a couch and tried to reach the table with the phone resting outside my pants and the inclination of the body made it slip to the floor, hitting it on the side (left side if I remember well) and a bit inclined like this: /_ (the / is the phone and the _ is the floor ). The fall heigth was very low, like 40 cms.
The external glass break in a single line and the touch sensor doesn't work higher than that line
The weird thing is that the glass didn't broke directly when hitting the ground, it broke less than one minute later while using it (checking if it worked correctly). I sensed it in the hand while using the screen, so it seems that the glass got weakened and broke after a ver small amount of pressure.
In the store where I took it to be repaired they told me that Sony tends to put the touch sensor very close to the glass to improve the sensivity, making it very typical to break when the glass breaks like this.
I'm writing this to encourage you all to buy a case, because altough I don't like cases, I was planning to buy it just after the new year because the phone is too slippy, and it broke before that
I'm attaching a picture of the phone.
P.S: Remember that if the touch sensor breaks, you can always plug a USB mouse using a USB OTG adapter and reboot the phone, and at least you will be able to save everything
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Today it happened to me as well unfortunately. The phone slipped from my grip as I entered in my car. Just like yours, a line appeared and it ****ed up the touch sensor. Have you changed your display after that? If so, did you use the Sony service or some random repair shop?
asilviug said:
Today it happened to me as well unfortunately. The phone slipped from my grip as I entered in my car. Just like yours, a line appeared and it ****ed up the touch sensor. Have you changed your display after that? If so, did you use the Sony service or some random repair shop?
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Click to collapse
Hi!
Yesterday I forgot to answer, sorry.
I took it to the store where I bought it, which takes all the Z series directly to Sony official service because they do not have the ability to fix them.
It costs 200€ :s, but I wanted an official repair because it is still under warranty, and as it happened at Christmas and the phone was very new in the market, there were no other alternatives than taking it to the official service. The store didn't even have a pre-calculated price for this model, just up to Z3.
At least, as the accident happened in a friends house, his assurance company finally paid for the repair