Database Users

Desperate: Bluetooth connecting and disconnecting from car phone

This is so frustrating, got a Trinity about a month ago and where my previous HTC Herald & Wizard worked fine, this one keeps connecting and disconnecting from my car phone set up. I paired it in another car and used it for a while - same thing, so its the phone. I have looked through various forums and find many people have the same problem.
I called HTC and was amazed that they had never heard of the problem before. I told them that I could email them at lest 20 threads with people with this problem. For a $800+ phone I felt their response was unacceptable.
One or two have suggested Jetware, which I have tried but no change. Is there something on here I could try to alleviate this. One point of view is that it has something to do with the way the phone manages its power and drops and raises the bluetooth radio.
I am now desperate as I work from the road and each call gets disconnected 2 or 3 times on avevage. Would a ROM upgrade cure this and if so how do I do it as I havent done anything like that before. Will my phone be OK?
Any help would be very much appreciated

What rom are you using - I ask this because I had the same problem with the wm6 roms i tried but went back to wm5 and no problems since. My car kit is a portable one - Parrot mini, which worked fine with my old phone and now is trouble free with my M700.

I havent messed about with the ROM, it is still the original

I have had this problem with the original ROM, the GPS "Test" ROM and the latest WM6 ROM so that is not the solution. I find that it seems to kick in when the phone locks itself. I have the phone set to self lock after 2 hours, and on a long trip the phone will disconnect from the car's bluetooth when the autolock kicks in. The solution is to unlock the phone and things seem to work OK. The other time I have problems is when I swap between the car kit and an earpiece. If I use the car kit to work, then use the earpiece during the day, before turning it off and climbing into the car for the trip home, sometimes it won't connect with the car. This requires a soft reset.
The Jasjar I had was far worse in this regard.

how did you set up the phone not to lock within 2 hours?

Start/Settings/Personal/Lock
Check the "Prompt if device unused for" box and use the drop down box to set 2 hours.

I have never used the personal lock so I dont think this is the cause of the issue. I did read that it had something to so with the energy saving powering down.
Any other ideas?

No more ideas, but I will do a search of the forums. Perhaps there is a hack? It is certainly power related because I have never had the problem when the device is active, such as when using GPS navigation. Cheers

thanks, I would appreciate that

Bluetooth turns itself off

I have had a problem where my bluetooth just turns itself off for no reason. Anyone else had this.

There were a few posts on this a couple of days ago:
http://forum.xda-developers.com/showthread.php?t=440110&highlight=bluetooth

i have the same problem...it is anoying because i use a carkit and every 2nd or 3rd time i start the car, the carkit doesn't connect to my X1 because the bluetooth is off again!

Which panel are you using?
I seem to remember having this issue when I first got the X1 but have not had it for the last few days.
I notice it quickly as my car uses bluetooth and so every time I get in it I see it.
I used to used the middle left panel, now using the SPB panel. Maybe a coincidence of course.

I just rebooted my phone and bluetooth stayed on. I also switched wifi on then off and it is still on. I will monitor it to see if this is the case for the longer term.

Try leaving your wifi off and the BT should then become stable and stay on!

i'm using the today panel (on top left). i also turned on BT and Wifi then i did a soft-reset...but BT didn't worked...Wifi is ok.
anyway...BT should work on every panel as good as on the other...if it doesn't there's a bug.
hope that bug will be fixed after the next fw update, as they wrote on the other thread.
greetz
zmaster81

I have still got the problem. Will try not turning on wifi and I have reported it to Sony Ericsson. Hopefully plenty of other people will too to keep the pressure on.

stuartforrest said:
I have still got the problem. Will try not turning on wifi and I have reported it to Sony Ericsson. Hopefully plenty of other people will too to keep the pressure on.
Click to expand...
Click to collapse
I can attest to this as well. My Bluetooth has been turning off automatically after an unknown period of time. I was running WiFi at the same time, but then turned it off and noticed Bluetooth had stopped working 5 minutes later.
The next time I noticed this, I went into Comm Manager and Bluetooth was "ON", but after clicking the right softkey then "Bluetooth (settings)", WM told me that Bluetooth was off. I turned it back on manually and it was working fine. I really have no idea why, as it has been doing this since I got it (1 day ago, using the X1i in Canada).
A bit off-topic, but I've installed S2U2 and had some problems. I checked the official thread, but no resolutions. Just wondering if anyone else has tried it out on their Xperia. It seems to run fine for a little bit, but then doesn't show up at all after it's invoked (it still responds to the 'unlock slide', and the device isn't frozen. It's just missing the GFX).
Not to turn this into a complaint thread, but a 3rd issue I have with the phone (which I DO LOVE so much still), is that upon every boot up, I get a notification that states "[Connection Setup] The operator does not exist in the database. Please contact your operator for the connection settings. Connections Setup will redirect you to the Connections screen."
After I click HIDE (only option), I'm forced over to the Connections cpanel, where I already have an active "ISP Modem" connection that I setup when I first got the phone. Just wondering if anyone has seen this before and whether or not they have a fix.
Other than that, I'm truly in love with the phone, a perfect device for my needs!

zmaster81 said:
i have the same problem...it is anoying because i use a carkit and every 2nd or 3rd time i start the car, the carkit doesn't connect to my X1 because the bluetooth is off again!
Click to expand...
Click to collapse
Me too

I still have this problem. I called SE on 4th and they said they would get back to me in 3-5 days which I questioned at the time. I called them again yesterday as I had heard nothing and they had a record of my name and address but no record of a report being made. I have reported the problem yet again. They said I would get a call back today so I will wait and see.

Wasn´t there a song from the Eurythmics "Sweet Dreams" ? or from Roy Orbison "Dream you".
I will take it back IF you get an answer ...
Claus
stuartforrest said:
I still have this problem. I called SE on 4th and they said they would get back to me in 3-5 days which I questioned at the time. I called them again yesterday as I had heard nothing and they had a record of my name and address but no record of a report being made. I have reported the problem yet again. They said I would get a call back today so I will wait and see.
Click to expand...
Click to collapse

Surprisingly SE just called me back saying they have had quite a few reports of this and they were gathering info so they could pass it through to the developers who are going to release a firmware update. They asked me a few questions about what software version my device had etc.
I urge you if you have this problem to contact them because then it will hurry them along to fix it.

Sony Support - Confirmed Update
Hi all,
Per the above postings I have just contacted Sony Ericsson (UK) support on the following number: 08705 237 237. Support was very helpful and informed me that they were gathering information for new update which should be no promises, released within 2 weeks. They are well aware of two problems. Bluetooth turning off and email/sms alerts not always working. They are looking for any more touble shooting problmes from the X1 community before they close the door developing the new update.
Call now and let's get some of these sorted.
Tom (UK)

ok, so that´s very good and I am taking back my little sarcastic comment
Claus
stuartforrest said:
Surprisingly SE just called me back saying they have had quite a few reports of this and they were gathering info so they could pass it through to the developers who are going to release a firmware update. They asked me a few questions about what software version my device had etc.
I urge you if you have this problem to contact them because then it will hurry them along to fix it.
Click to expand...
Click to collapse

I was as surprised as you were!

I have the same bluetooth problem like you all.
My bluetooth is switched "ON" by default and when I boot up the phone, it is still "ON".
But when I switch the panel, the bluetooth automatically switched "OFF", not sure what is the reason for that.

I tried that but mine stays switched on even if I swap panels. It just seems to turn off randomly.

update
They can add internet explorer mobile 6 to that update as well

Bluetooth Issues

I have had this phone for about a year and a half now. I have been constantly battling with it to just make it work right. Now that stable windows mobile 6.5 roms are out, I thought I'd give the newest Ryan Mogul light build a try. WOW, what a difference. Best this phone has been yet. Almost all my complaints are gone except for the occasional hardlock and gps satellite lock issue.
But a new issue was created with that rom, all my bluetooth headsets (Especially my GM car) are no longer working correctly as they were in 6.1. They will pair and work for a short period of time. But after a little while, I could transfer a call to the headset and it would take 15 seconds to process the request. OR I could transfer to the headset, and it would say it transferred, but I get no sound out of the headset or the earpiece on the phone.
Turning bluetooth off and on again temporarily resolves this issue, but within a few hours, the phone is at it again.
Is there any fix for this? I have tried porting over the bluetooth dlls from 6.1 only to find my phone restarting itself in a loop (maybe I did something wrong?). I am not going back to 6.1, there are just too many things in 6.5 that just work and stay working.

Post Nodo Wifi/Bluetooth issues

Has anyone else had issues post Nodo with there focus where it won't detect Wifi or Bluetooth won't turn on? I've had it twice randomly now shut off my wireless stuff, and when I went to connect back, it couldn't find any wifi signals even standing a foot away from my router. Normally a reboot worked. Today though, I haven't been able to get my bluetooth to turn on. I never turned it off. It slide it over, it thinks, and goes back to off. I've rebooted it, pulled the battery and now thinking about hard reseting it to see if that will work.
Thoughts anyone?

I've been trying all night to get either to work. I got the bluetooth to work for a few by turning on airplane mode and then turning bluetooth on. But Wireless still didn't work. I've gone back and forth with this all evening and finally gave up and hard reset the phone. Neither option still works. Guess i'm going to see if I can role back to the pre-nodo and see if it works then.

I've now backed my phone to the pre-nodo and even factory reset it. Nothing works. I called ATT today and spoke to the warranty department. They can replace it, but not before I leave back to the lower 48. They did say they have had several calls now on the bluetooth and wireless failing to work so maybe there is a problem happening now that's starting to grow?

troyfrezze said:
I've now backed my phone to the pre-nodo and even factory reset it. Nothing works. I called ATT today and spoke to the warranty department. They can replace it, but not before I leave back to the lower 48. They did say they have had several calls now on the bluetooth and wireless failing to work so maybe there is a problem happening now that's starting to grow?
Click to expand...
Click to collapse
Did you ever get your phone replaced? Did it solve the bluetooth issue? I cannot get my bluetooth to work after the first phone call made with it. It in fact disables the "phone" on my handset. I can make and receive calls but there is no audio on either end, on either device [phone or headset]. I have to soft reset to fix.
I hard reset just today and got nothing but a wiped device. No resolution to bt issue... next step is replacing...
What happened with yours?

trgdr090 said:
make and receive calls but there is no audio on either end, on either device [phone or headset].
Click to expand...
Click to collapse
I experienced this only one time, but a quick off and on fixed it. The other party could hear me though.
I also had troubles with WiFi network connectivity with my Focus but that seemed to just be a passing phase (Strange I know right?).

[Q] Bluetooth Turns itself off after 5-10 mins?....HALP :(

Evening all!,
Wondering if anyone else is having this issue with their note 3?
(i have the EU Snapdragon 800 version - sim free)
Everytime i turn my bluetooth on, it picks up on all devices in the area and connects fine.
HOWEVER... after around 5-10 mins, even if using the relevant bluetooth device, The Note 3 just turns bluetooth off and severs the connection, forcing me to manually turn it on again....
its currently driving me batty!! as i cant use my MOGA pro pad to play any games without it just dropping half way through and when playing music through my headset or speaker, it just stops the music dead...
this is nigh on a device breaking issue for me but coudl just be me doing something stupid (spent a good long while searching forums and cant find anything).
anyone else have this? or able to fix it?
cheers all!!

OK - I have just sat down and timed it... almost at EXACTLY 15 MINS, Bluetooth turns itself off if connected to ANY device. just had music playing through a bluetooth speaker - 15 mins - speaker gives disconnect noise and BT now off on device.
with the amount of bluetooth devices i use, this is making the phone almost un-useable. gotta wait till monday before i can talk to anyone at samsung and pretty sure they wont have a clue or will just ask for the phone to be sent away...
ANYWAYS. ill keep an eye on here if ANYONE can give any pointers as to what this might be?.
cheers again and hope to hear from you all
UPDATE - tried same speaker setup again right after and bluetooth quit out after 27 mins this time so it isnt consistent every time it gives up... this is sooo frustrating....

Is it possible you have a bum BT radio in your GN3?

RaptorMD said:
Is it possible you have a bum BT radio in your GN3?
Click to expand...
Click to collapse
Ive been messing around with it today and came to actually fix the problem by mistake!.
its the old "I.T Crowd" solution ...
i turned it off, turned it on again and problem fixed!..
proper weird, though that was the first time i have turned the device off since buying so must've just been a bit twitchy.
either way, happy as Larry now!

aikon359 said:
Ive been messing around with it today and came to actually fix the problem by mistake!.
its the old "I.T Crowd" solution ...
i turned it off, turned it on again and problem fixed!..
proper weird, though that was the first time i have turned the device off since buying so must've just been a bit twitchy.
either way, happy as Larry now!
Click to expand...
Click to collapse
I am having the same issues now that you described earlier. I have had this phone since the beginning of October and no issues at all until about 3 days ago when BT started shutting down constantly. I have not timed it specifically but it is in the 10 to 15 minute rnage when it forces me to turn it back on. This is driving me nuts.
I have shut it off and turned back on with no luck. powered it off, removed the battery, let sit for a while and repeat. Same issue although at times it seems to be inconsistent. I did get the new Sony SmartWatch 2 so I am constantly loosing connection and reconnecting manually with it. I have had that for 2 weeks but only started having issues a few days ago.
Any other ideas? Any help would be greatly appreciated.
Cheers!

Did you try wiping cache partition?

BT switches off exactly every 3 minutes
I've tried rebooting and switching off and on again to no avail!