Desperate: Bluetooth connecting and disconnecting from car phone - P3600 General

This is so frustrating, got a Trinity about a month ago and where my previous HTC Herald & Wizard worked fine, this one keeps connecting and disconnecting from my car phone set up. I paired it in another car and used it for a while - same thing, so its the phone. I have looked through various forums and find many people have the same problem.
I called HTC and was amazed that they had never heard of the problem before. I told them that I could email them at lest 20 threads with people with this problem. For a $800+ phone I felt their response was unacceptable.
One or two have suggested Jetware, which I have tried but no change. Is there something on here I could try to alleviate this. One point of view is that it has something to do with the way the phone manages its power and drops and raises the bluetooth radio.
I am now desperate as I work from the road and each call gets disconnected 2 or 3 times on avevage. Would a ROM upgrade cure this and if so how do I do it as I havent done anything like that before. Will my phone be OK?
Any help would be very much appreciated

What rom are you using - I ask this because I had the same problem with the wm6 roms i tried but went back to wm5 and no problems since. My car kit is a portable one - Parrot mini, which worked fine with my old phone and now is trouble free with my M700.

I havent messed about with the ROM, it is still the original

I have had this problem with the original ROM, the GPS "Test" ROM and the latest WM6 ROM so that is not the solution. I find that it seems to kick in when the phone locks itself. I have the phone set to self lock after 2 hours, and on a long trip the phone will disconnect from the car's bluetooth when the autolock kicks in. The solution is to unlock the phone and things seem to work OK. The other time I have problems is when I swap between the car kit and an earpiece. If I use the car kit to work, then use the earpiece during the day, before turning it off and climbing into the car for the trip home, sometimes it won't connect with the car. This requires a soft reset.
The Jasjar I had was far worse in this regard.

how did you set up the phone not to lock within 2 hours?

Start/Settings/Personal/Lock
Check the "Prompt if device unused for" box and use the drop down box to set 2 hours.

I have never used the personal lock so I dont think this is the cause of the issue. I did read that it had something to so with the energy saving powering down.
Any other ideas?

No more ideas, but I will do a search of the forums. Perhaps there is a hack? It is certainly power related because I have never had the problem when the device is active, such as when using GPS navigation. Cheers

thanks, I would appreciate that

Related

Bluetooth toolkit no switchy offy!

I have read the fairly expansive discussion on the matter of bluetooth, and so I will attempt to avoid repeating well documented problems with the built in bluetooth interface.
Who would have thought that Microsoft would write buggy, incomplete and incompatable software!! !!
I have been experimenting with the bluetooth toolkit as found on website - http://bluetooth.i-networx.de. Firstly one must pay respect to anybody who attempts to correct the horrendous built in functions.
However, has anybody else noted the problem with the XDA II no longer switching itself off after a function (ie text message etc). Now the functionality of the tools make it still preferable to not having them, though it must be said the already spurious battery life of the XDA II is taking a real beating - particularly if you receive a text messagae when you are not near your phone.
The problem must be related to the code within the toolkit that allows twin power settings, as this somehow seems to be defaulting to always on, despite the settings shown on the device.
Help!!
Cheers
James
PS - I must say, this is probably one of the most useful forums on the web. If I am asking a question that has already been discussed, shoot me then point out where it is.
Ta!
You're not the only one with this problem, and it has been discussed at length, but I'm not going to shoot you (mainly because I don't have time to trawl through all the past threads to find examples ).
We're all waiting patiently for Tobias to fix this bug and release a new version, but it's all gone very quiet...
you get what you pay for
ms dident invent bluetooth
ms as a rule dont make too good implementations of
features they dident invent and hand them to you for free
too bad HTC dident put on a probber bluetooth stack
I had to uninstall bluetooth tools because of this problem, i found my phone swittching on in my pocket and there were quite a few occasions where i managed to make calls with the phone in my pocket whilst walking downt he street without even knowing that i had made them, it was a real pain not being able to get the phone to stay turned off
I had the same problem, and also of bluetooth not switching off when the little white circle turns gray. I have however found when I edit the register settings for PBT, to shorten the time to 10 seconds, it works perfectly and reliably, and goes off by itself.
The right key is
HKEY_CURRENT_USER\Software\PBT
Change AutoOff to a smaller number e.g. 10000 (which is 10 seconds). It now works like a charm.
Try it out and let me know if it is a general solution.
Surur
Thanks for the comments guys,
I suspected I wasn't the first to have this prob.
Hard to be too dissapointed Tobias though, as even with the bug, he still did a better job than MS managed!!
Thanks for the registry alteration. I will make it and let you know after a trial period of a week.
Cheers
JJ
registry editor
Hi guys,
Can't find a registry editor except the PHM one, and can't make that one install
Help!!?!
No switch off
G'day all,
newby, I have a similar problem with myImate & O2 genuine BT head set. After some excellent assistance from Mtekk people it finally worked but has on occasions been left "open" and callers privy to my conversations. Good thing I am a good boy :>
I changed mine to what was suggested on the registry and the result is what expected. It turns off. Thanks for the suggestion.
Another problem I found with the 60 second auto bluetooth shutoff is that I can't answer a call from my headset bluetooth even after the bluetooth turned on automatically.
But it seems like it's working with the 10 second settings. Thanks again for the suggestion. Now I can save more battery life with bluetooth on.
another problem
my device is Qtek 2020 and i upgraded the rom version to iMate 1.72 successfuly
i use your program blue tooth tools with the headset HBH-35 and it works great except one problem. with the program
during a phone call with my (Qtek 2020 upgraded to iMate 1.72 rom)
when there is another incoming call waiting in case i chose to ignor it or of i don't do any thing when the call is transfers to the answering machine, the primary phone call continues but i cant hear the other person and he cant hear me so i press the hold button and then the resume button and then i can hear him again.
when i uninstalled the bluetooth tools program every thing worked good again
can you please fix the program so i can continue using it
bye bye
i.e. please reply to this e-mail
I guess I spoked too soon.
It was working great, until I turn on the auto shutdown of the bluetooth. When I make a call and decide to turn off the phone during a call, the bluetooth turns off too. This only happens if I have the timer on, if the timer is off, then I can turn my pda off during a call.
The call waiting thing
Hi K_blal,
I had the same problem. To be honest, I don't like call waiting, as generally, if I am on the phone I don't want to be disturbed anyway!
You can switch the call waiting off in the Phone settings (under SIM card services)
After this, no more irritating call waiting issues!!
I know it isn't necessarily a solution, but it will suffice until we get an update from the guys who wrote the software.
PS - Might not hurt to give a donation to the people who wrote it, it may incentivise them to continue supplying top software!! Without them, my hands free kit would be a lump of useless plastic!!
Cheers
Jjcodex

Phone Off on Power On, outgoing call problems, etc.

I am using the latest HTC ROM in the UK with Radio v. 1.03.03.10. When I restart the unit in the morning after switching the power off overnight the phone is off enough times to be a nuisance if I do not notice it. Occasionally it switches into flight mode when the unit is on as well, but this seems to be happening less frequently. I also sometimes have difficulty making outgoing calls, ie the call ends before even getting connected, and redialling will not work until I switch the phone off and back on again. Is anyone else having these problems? Is this an issue with the radio ROM? I have read about the difficulties with the latest Radio ROM upgrades on the forum, and if a Radio ROM upgrade would solve the problem I would appreciate some advice on the best one to go with for use primarily in Europe, with occasional travel to the US and Japan.
Hi, Sorry to hear about your issues, I and a couple others here have or had the problem with the phone being off/flightmode after turning it off, then back on.
Theres a another post about this somewhere..I was just too lazy to find it before I posted, and last I checked a true fix hadn't been found.
If I am correct it shouldn't occur if you only do a softreset, and if you look at your signal bars when you shut it off, it looks like it turns the phone/radio off during the shutdown process...that is normal I'm pretty sure, cause even when it worked correctly it still shut the phone off before a power off, I think the issue is related to the startup process and it isn't correctly turning it back on.
I have had it work fine for the longest, and then when I installed some software it quit, after the fresh installation of software it has worked again, also I notice if I power off the phone while its charging and then power it back on, it always works correctly.
I haven't had any actual incall/call issues myself I can't say if a Radio upgrade would help with that, but I don't suspect a radio only upgrade would help with the flight mode being on after a power down, but I am far from being positive, I think its installed software/ROM related, sorry I can't be of some real help, I'm dealing with it myself..its aggrivating to me, I have forgotten to turn flightmode off and missed calls for half a day untill I looked and noticed.
Start the improvement way by upgrading the Radio ROM
http://wiki.xda-developers.com/index.php?pagename=Hermes_ExtractedRadioRoms
Here you can find the 1.20 ROM, extracted from JASJAM ROM. Try to install it on your device.
Tell me about this.
Thanks for the feedback and the suggestions. Most helpful.
yes - i get that too - constantly (on a t-mob vario) - i get bumped off the network at least 5-10 times a day and it takes me anywhere between and 10 minutes to get back on. i also get bumped off systematically every night (i am always off when i get up).
calls too are a disaster - an average, it takes me 3 or 4 tries to complete a call when i have full network. (sometimes as much as 10-15 tries)
took my sim and put it into a magician and all went away, so *suppose* it could be a 3g thing, but i am really not convinced because the hermes does have a 2g radio as well (so it should fall back onto 2g whenever 3g fails...)
Not a Fix but a Working Solution
I started having the issue of the radio being off on startup a few weeks ago.
So I invested($10) in a copy of SK Softwares Scheduling Manager SKScheMa.
http://s-k-tools.com/index.html?skschema/m_skschema.html
This has a powerful scripting language and one of the script commands is "GPRS on"
I created a shortcut in the startup folder to a GPRS On script. and since then I have had no more problems.
i´ve the some problem, what do you do for no more problems ?¿?¿
thanks
Thanks for this. I will give it a try. Do you know by any chance if this also provides a way to have the phone ring through the speaker when it is connected to a Bluetooth headset?
>Thanks for this. I will give it a try. Do you know by any chance if this also provides a way to have the phone ring through the speaker when it is connected to a Bluetooth headset?<
If you are refering to SKSchema, then this should be possible. You can create a script that runs when a call is received.
The script can then instruct the phone to play a sound file.
We turned off the UMTS service and reverted back to GSM and that seems to have solved the issue.
Hope that helps.
Cheers,
J.
Just a slight update to maybe help find the cause, I had created a backup with spb before the problem occurred (minus pim data and emails not sure if it mattered) and after having the problem arise again and a few other issues, I decided to hard reset and try out the backup I made.
After installing my backup the problem was gone, and then I got bored the other day and installed some software, and I think removed some, and I had it happen once again after I had ran memmaid 1.72 and rebooted.
I don't know if it the software installaions that are causing it..but one thing that has been a constant is the memmaid, and it could even be my fault.
Is anyone having this happen to a basically oem device?
ChaoticDruid said:
Just a slight update to maybe help find the cause, I had created a backup with spb before the problem occurred (minus pim data and emails not sure if it mattered) and after having the problem arise again and a few other issues, I decided to hard reset and try out the backup I made.
After installing my backup the problem was gone, and then I got bored the other day and installed some software, and I think removed some, and I had it happen once again after I had ran memmaid 1.72 and rebooted.
I don't know if it the software installaions that are causing it..but one thing that has been a constant is the memmaid, and it could even be my fault.
Is anyone having this happen to a basically oem device?
Click to expand...
Click to collapse
Well, I can't exacly tell why but I get the same feeling about extra software.
After a hardreset or ROM upgrate (now Cing 1.34/radio 1.16) everything's fine. I deactivate ActiveSync and install some extra software (PocketZenPhone, Total Commander, Regedit, TomTom). After a few days still everything's fine. So I install some other software (SPB PocketPlus, Jetware, a today- and phoneskin) and still everything's fine for a few days. But then on a (not so) fine day: it hangs! The phone doesn't react or TomTom is hanging on the startup screen or the whole device is freezing. Why? I don't know, softreset and everythings fine for a few days.
I notices a few situations while it happened: first when I connected the carpower adapter and second a few times while receiving a phonecall (in my carkit and on poweroff).
Uninstalling everything doesn't seem to do the trick: it still hangs now and then. Also I dont have the patience to hardreset and use my device clean, without extra programs for a few weeks. But I guess in that case everything would be ok (?). But a device without the extra's has no use to me...
My feeling is that the installing the extra's causes a instability in the registry or elsewhere. I also have the feeling that the hardware causes certain instability: the gliding keyboard, the screen (alignmentproblems), the buttons, the SD-card, the network cards, bluetooth... (I had my device in repair with HCT because of the too easy gliding keyboard, the stylus, and the instability with TomTom, but those problems are solverd for now, exept for TomTom). So much hardware, so much software, all in one small device...
A small addition to my previous post: I think another possible cause for instability are the famous memoryleaks. Starting and stopping programs in my opinion never clears the whole memory, in spite of "real" programstoppers like SPB PocketPlus. After working a few days this could cause a freeze (?)

Bluetooth turns itself off

I have had a problem where my bluetooth just turns itself off for no reason. Anyone else had this.
There were a few posts on this a couple of days ago:
http://forum.xda-developers.com/showthread.php?t=440110&highlight=bluetooth
i have the same problem...it is anoying because i use a carkit and every 2nd or 3rd time i start the car, the carkit doesn't connect to my X1 because the bluetooth is off again!
Which panel are you using?
I seem to remember having this issue when I first got the X1 but have not had it for the last few days.
I notice it quickly as my car uses bluetooth and so every time I get in it I see it.
I used to used the middle left panel, now using the SPB panel. Maybe a coincidence of course.
I just rebooted my phone and bluetooth stayed on. I also switched wifi on then off and it is still on. I will monitor it to see if this is the case for the longer term.
Try leaving your wifi off and the BT should then become stable and stay on!
i'm using the today panel (on top left). i also turned on BT and Wifi then i did a soft-reset...but BT didn't worked...Wifi is ok.
anyway...BT should work on every panel as good as on the other...if it doesn't there's a bug.
hope that bug will be fixed after the next fw update, as they wrote on the other thread.
greetz
zmaster81
I have still got the problem. Will try not turning on wifi and I have reported it to Sony Ericsson. Hopefully plenty of other people will too to keep the pressure on.
stuartforrest said:
I have still got the problem. Will try not turning on wifi and I have reported it to Sony Ericsson. Hopefully plenty of other people will too to keep the pressure on.
Click to expand...
Click to collapse
I can attest to this as well. My Bluetooth has been turning off automatically after an unknown period of time. I was running WiFi at the same time, but then turned it off and noticed Bluetooth had stopped working 5 minutes later.
The next time I noticed this, I went into Comm Manager and Bluetooth was "ON", but after clicking the right softkey then "Bluetooth (settings)", WM told me that Bluetooth was off. I turned it back on manually and it was working fine. I really have no idea why, as it has been doing this since I got it (1 day ago, using the X1i in Canada).
A bit off-topic, but I've installed S2U2 and had some problems. I checked the official thread, but no resolutions. Just wondering if anyone else has tried it out on their Xperia. It seems to run fine for a little bit, but then doesn't show up at all after it's invoked (it still responds to the 'unlock slide', and the device isn't frozen. It's just missing the GFX).
Not to turn this into a complaint thread, but a 3rd issue I have with the phone (which I DO LOVE so much still), is that upon every boot up, I get a notification that states "[Connection Setup] The operator does not exist in the database. Please contact your operator for the connection settings. Connections Setup will redirect you to the Connections screen."
After I click HIDE (only option), I'm forced over to the Connections cpanel, where I already have an active "ISP Modem" connection that I setup when I first got the phone. Just wondering if anyone has seen this before and whether or not they have a fix.
Other than that, I'm truly in love with the phone, a perfect device for my needs!
zmaster81 said:
i have the same problem...it is anoying because i use a carkit and every 2nd or 3rd time i start the car, the carkit doesn't connect to my X1 because the bluetooth is off again!
Click to expand...
Click to collapse
Me too
I still have this problem. I called SE on 4th and they said they would get back to me in 3-5 days which I questioned at the time. I called them again yesterday as I had heard nothing and they had a record of my name and address but no record of a report being made. I have reported the problem yet again. They said I would get a call back today so I will wait and see.
Wasn´t there a song from the Eurythmics "Sweet Dreams" ? or from Roy Orbison "Dream you".
I will take it back IF you get an answer ...
Claus
stuartforrest said:
I still have this problem. I called SE on 4th and they said they would get back to me in 3-5 days which I questioned at the time. I called them again yesterday as I had heard nothing and they had a record of my name and address but no record of a report being made. I have reported the problem yet again. They said I would get a call back today so I will wait and see.
Click to expand...
Click to collapse
Surprisingly SE just called me back saying they have had quite a few reports of this and they were gathering info so they could pass it through to the developers who are going to release a firmware update. They asked me a few questions about what software version my device had etc.
I urge you if you have this problem to contact them because then it will hurry them along to fix it.
Sony Support - Confirmed Update
Hi all,
Per the above postings I have just contacted Sony Ericsson (UK) support on the following number: 08705 237 237. Support was very helpful and informed me that they were gathering information for new update which should be no promises, released within 2 weeks. They are well aware of two problems. Bluetooth turning off and email/sms alerts not always working. They are looking for any more touble shooting problmes from the X1 community before they close the door developing the new update.
Call now and let's get some of these sorted.
Tom (UK)
ok, so that´s very good and I am taking back my little sarcastic comment
Claus
stuartforrest said:
Surprisingly SE just called me back saying they have had quite a few reports of this and they were gathering info so they could pass it through to the developers who are going to release a firmware update. They asked me a few questions about what software version my device had etc.
I urge you if you have this problem to contact them because then it will hurry them along to fix it.
Click to expand...
Click to collapse
I was as surprised as you were!
I have the same bluetooth problem like you all.
My bluetooth is switched "ON" by default and when I boot up the phone, it is still "ON".
But when I switch the panel, the bluetooth automatically switched "OFF", not sure what is the reason for that.
I tried that but mine stays switched on even if I swap panels. It just seems to turn off randomly.
update
They can add internet explorer mobile 6 to that update as well

Bluetooth Issues

I have had this phone for about a year and a half now. I have been constantly battling with it to just make it work right. Now that stable windows mobile 6.5 roms are out, I thought I'd give the newest Ryan Mogul light build a try. WOW, what a difference. Best this phone has been yet. Almost all my complaints are gone except for the occasional hardlock and gps satellite lock issue.
But a new issue was created with that rom, all my bluetooth headsets (Especially my GM car) are no longer working correctly as they were in 6.1. They will pair and work for a short period of time. But after a little while, I could transfer a call to the headset and it would take 15 seconds to process the request. OR I could transfer to the headset, and it would say it transferred, but I get no sound out of the headset or the earpiece on the phone.
Turning bluetooth off and on again temporarily resolves this issue, but within a few hours, the phone is at it again.
Is there any fix for this? I have tried porting over the bluetooth dlls from 6.1 only to find my phone restarting itself in a loop (maybe I did something wrong?). I am not going back to 6.1, there are just too many things in 6.5 that just work and stay working.

[Q] Bluetooth Turns itself off after 5-10 mins?....HALP :(

Evening all!,
Wondering if anyone else is having this issue with their note 3?
(i have the EU Snapdragon 800 version - sim free)
Everytime i turn my bluetooth on, it picks up on all devices in the area and connects fine.
HOWEVER... after around 5-10 mins, even if using the relevant bluetooth device, The Note 3 just turns bluetooth off and severs the connection, forcing me to manually turn it on again....
its currently driving me batty!! as i cant use my MOGA pro pad to play any games without it just dropping half way through and when playing music through my headset or speaker, it just stops the music dead...
this is nigh on a device breaking issue for me but coudl just be me doing something stupid (spent a good long while searching forums and cant find anything).
anyone else have this? or able to fix it?
cheers all!!
OK - I have just sat down and timed it... almost at EXACTLY 15 MINS, Bluetooth turns itself off if connected to ANY device. just had music playing through a bluetooth speaker - 15 mins - speaker gives disconnect noise and BT now off on device.
with the amount of bluetooth devices i use, this is making the phone almost un-useable. gotta wait till monday before i can talk to anyone at samsung and pretty sure they wont have a clue or will just ask for the phone to be sent away...
ANYWAYS. ill keep an eye on here if ANYONE can give any pointers as to what this might be?.
cheers again and hope to hear from you all
UPDATE - tried same speaker setup again right after and bluetooth quit out after 27 mins this time so it isnt consistent every time it gives up... this is sooo frustrating....
Is it possible you have a bum BT radio in your GN3?
RaptorMD said:
Is it possible you have a bum BT radio in your GN3?
Click to expand...
Click to collapse
Ive been messing around with it today and came to actually fix the problem by mistake!.
its the old "I.T Crowd" solution ...
i turned it off, turned it on again and problem fixed!..
proper weird, though that was the first time i have turned the device off since buying so must've just been a bit twitchy.
either way, happy as Larry now!
aikon359 said:
Ive been messing around with it today and came to actually fix the problem by mistake!.
its the old "I.T Crowd" solution ...
i turned it off, turned it on again and problem fixed!..
proper weird, though that was the first time i have turned the device off since buying so must've just been a bit twitchy.
either way, happy as Larry now!
Click to expand...
Click to collapse
I am having the same issues now that you described earlier. I have had this phone since the beginning of October and no issues at all until about 3 days ago when BT started shutting down constantly. I have not timed it specifically but it is in the 10 to 15 minute rnage when it forces me to turn it back on. This is driving me nuts.
I have shut it off and turned back on with no luck. powered it off, removed the battery, let sit for a while and repeat. Same issue although at times it seems to be inconsistent. I did get the new Sony SmartWatch 2 so I am constantly loosing connection and reconnecting manually with it. I have had that for 2 weeks but only started having issues a few days ago.
Any other ideas? Any help would be greatly appreciated.
Cheers!
Did you try wiping cache partition?
BT switches off exactly every 3 minutes
I've tried rebooting and switching off and on again to no avail!

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