note 4 keeps rebooting itself - Galaxy Note 4 Q&A, Help & Troubleshooting

i have a note 4 and updated it to the latest firmware...the problem i started experiencing a week back was that it keeps rebooting on its own..and does not start until and unless it is connected to a charger..
yesterday the problem which i experienced was that it keeps on rebooting itself even when connected to a charger..
i tried a factory reset and also cleared thedalvik cache..
then i tried using a custom recovery (twrp) and a custom rom but the problem still persists...
i tried using different batteries and even removed the sd card but the problem still remains...
need help on this plz

japjeet6078 said:
i have a note 4 and updated it to the latest firmware...the problem i started experiencing a week back was that it keeps rebooting on its own..and does not start until and unless it is connected to a charger..
yesterday the problem which i experienced was that it keeps on rebooting itself even when connected to a charger..
i tried a factory reset and also cleared thedalvik cache..
then i tried using a custom recovery (twrp) and a custom rom but the problem still persists...
i tried using different batteries and even removed the sd card but the problem still remains...
need help on this plz
Click to expand...
Click to collapse
I had exact same problem i tried every single method but didn't worked.
since i bought a new battery the problem is solved.

which battery?

japjeet6078 said:
which battery?
Click to expand...
Click to collapse
Try anker batteries

This sounds like the fault that numerous people are having, phone gets to a certain age and then just starts breaking. Seems only a new motherboard actually fixes it.

if you have warranty it will change your motherboard

robneymcplum said:
This sounds like the fault that numerous people are having, phone gets to a certain age and then just starts breaking. Seems only a new motherboard actually fixes it.
Click to expand...
Click to collapse
No its a software problem actually acc to me...there seems to be a bug causing such instabilities...

frankfurtjr said:
if you have warranty it will change your motherboard
Click to expand...
Click to collapse
Its been over 2.5 yrs now...who will acknowledge a hardware change..no hopes from samsung
.

same problem after update last one 3 days ago
japjeet6078 said:
i have a note 4 and updated it to the latest firmware...the problem i started experiencing a week back was that it keeps rebooting on its own..and does not start until and unless it is connected to a charger..
yesterday the problem which i experienced was that it keeps on rebooting itself even when connected to a charger..
i tried a factory reset and also cleared thedalvik cache..
then i tried using a custom recovery (twrp) and a custom rom but the problem still persists...
i tried using different batteries and even removed the sd card but the problem still remains...
need help on this plz
Click to expand...
Click to collapse
I have the same problem, and befor the last update I wase so happy I had 0 restars no freeze ...and now... i evet tried to write to samsung and the site keeps rejects me probably cos im from romania. still looking for a soution... so help meu guys

I do had exact problem.
My phone keep turns off by itself and couldnt turn on by power button and I had to opened back and took out the battery.
I did changed to new battery, and the problem solved.
I will get you guys informed with latest progress.

AmiRumi said:
I do had exact problem.
My phone keep turns off by itself and couldnt turn on by power button and I had to opened back and took out the battery.
I did changed to new battery, and the problem solved.
I will get you guys informed with latest progress.
Click to expand...
Click to collapse
Which battery did u use?

Related

Problems with 2,5 year old Samsung Galaxy S

Hello guys, I have the following problems with my galaxy s. For 2 days now I am having the problem that the phone while working fine, suddenly reboots and my baseband is gone. I am getting baseband unknown in status.
With no baseband working it constantly reboots every 2/3 minutes. Sometimes it fixes itself and I am having the baseband again. Sometimes not and I try to flash the software (CM9 or CM10), or just the modem. Also tried to copy the efs folder. Nothing seems to work though. I just have to be lucky that it fixes itself after a reboot.
Does anybody experience the same problems?
*** update
the problem seems to get fixed once you plug into the power line to charge it. do you think it is the battery?
Have you tried flashing everything from beginning again? So GB via Odin, CM9 twice, afterwards CM10 (or keep 9)?
Maybe it's due to the battery, don't know.My phone is now 2 years old and I already replaced the battery 6 months ago, lol
i would also recommend you flashing stock GB version via ODIN and start form there. i could always solve every problem by going back to GB.
if it's the battery you should try out another one if you can.
I have this problem too, the only way to get back to normal is to flash back samsung ROM, problem occurs with all cm10 versions !!
Did you solve it?
I will ask here,because I don`t want to open new thread for this.I have one SGS on repair but I can`t use usb because my pc can`t recognize the phone(unknown device).I have right drivers installed.There`s no recovery on the phone too,only download mode.If I wanna charge it,battery animation only starts and then restart.If I wanna turn it on,Samsung logo and then Devil kernel animation is shown and then phone restarts.Any idea? Thanks
zviki said:
Any idea? Thanks
Click to expand...
Click to collapse
Different solutions for USB connection problems and bootloops. look in My Android Solutions
But First powerdown, pull out Battery, SIM CARD, and EXT.SD card, press power button for a minute, than powerup without SIM and Ext.SD Card
BlueEyes99 said:
Hello guys, I have the following problems with my galaxy s. For 2 days now I am having the problem that the phone while working fine, suddenly reboots and my baseband is gone. I am getting baseband unknown in status.
With no baseband working it constantly reboots every 2/3 minutes. Sometimes it fixes itself and I am having the baseband again. Sometimes not and I try to flash the software (CM9 or CM10), or just the modem. Also tried to copy the efs folder. Nothing seems to work though. I just have to be lucky that it fixes itself after a reboot.
Does anybody experience the same problems?
*** update
the problem seems to get fixed once you plug into the power line to charge it. do you think it is the battery?
Click to expand...
Click to collapse
If you are trying to copy your EFS folder and it does not work - are you using a micro-SD card in your phone. If you are then doing a simple backup will save your EFS as part of the backup and you can have it saved on your microSD card also known as your external sd
---------- Post added at 12:19 AM ---------- Previous post was at 12:13 AM ----------
zviki said:
I will ask here,because I don`t want to open new thread for this.I have one SGS on repair but I can`t use usb because my pc can`t recognize the phone(unknown device).I have right drivers installed.There`s no recovery on the phone too,only download mode.If I wanna charge it,battery animation only starts and then restart.If I wanna turn it on,Samsung logo and then Devil kernel animation is shown and then phone restarts.Any idea? Thanks
Click to expand...
Click to collapse
That happened to me early on when i started to install custom roms - I did a search on the web for Samsung drivers and installed that and have never had a problem since.
BlueEyes99 said:
*** update
the problem seems to get fixed once you plug into the power line to charge it. do you think it is the battery?
Click to expand...
Click to collapse
Do you know anyone with the same phone whose battery you could borrow just for testing (SGS or SGS Plus)? I had a battery related problem with constant reboots, BUT in my case the battery level dropped from 80 to under 5 and that caused the reboots. My battery had also swollen a bit.
Experienced same issues until I replaced the battery
Sent from my GT-I9000 using xda app-developers app
Charius said:
Do you know anyone with the same phone whose battery you could borrow just for testing (SGS or SGS Plus)? I had a battery related problem with constant reboots, BUT in my case the battery level dropped from 80 to under 5 and that caused the reboots. My battery had also swollen a bit.
Click to expand...
Click to collapse
You should be glad your phone didn't explode.
Hi
I am experiencing the same problem.. my battery is working properly and
Its giving good back up.. I don't know how to solve the issue.
Now i am using jelly bean by semaphone.. please give me some suggestions to
Resolve the issue.. n how can i install samsung drivers in hhe device
Thank you

[Q] Buttons and bottom half of screen unresponsive.

After the update to 4.4.2 my Galaxy Note 3(unrooted), the buttons(home, power and volume not soft keys) and the bottom half of the screen are sometimes unresponsive. It starts functioning again either after a quick lock and unlock or automatically after a few seconds. Is this a bug in the new update or a problem with the digitizer? I have tried resetting the phone a couple of times. Can someone help me?
jake262 said:
After the update to 4.4.2 my Galaxy Note 3(unrooted), the buttons(home, power and volume not soft keys) and the bottom half of the screen are sometimes unresponsive. It starts functioning again either after a quick lock and unlock or automatically after a few seconds. Is this a bug in the new update or a problem with the digitizer? I have tried resetting the phone a couple of times. Can someone help me?
Click to expand...
Click to collapse
factory reset won't remove bugs.
cause u didn't have this problem in previous firmware it s not because of hardware.
so try flash compatible stock rom from another region.
if problem remains take it to official service.
:good:
x102x96x said:
factory reset won't remove bugs.
cause u didn't have this problem in previous firmware it s not because of hardware.
so try flash compatible stock rom from another region.
if problem remains take it to official service.
:good:
Click to expand...
Click to collapse
It was an official update so short of rooting it and flashing a new firmware i don't see any other options.
jake262 said:
It was an official update so short of rooting it and flashing a new firmware i don't see any other options.
Click to expand...
Click to collapse
rooting is not necessary for flashing stock rom.
I'm having the same problems. Screen locks up often when I'm browsing in Chrome. For Gods sake this has 3gb of RAM!!!!!
Sent from my Nexus 7 using Tapatalk
x102x96x said:
factory reset won't remove bugs.
cause u didn't have this problem in previous firmware it s not because of hardware.
so try flash compatible stock rom from another region.
if problem remains take it to official service.
:good:
Click to expand...
Click to collapse
ok so i flashed a stock kitkat firnware. the problem is still there.
jake262 said:
ok so i flashed a stock kitkat firnware. the problem is still there.
Click to expand...
Click to collapse
flashed original rom via odin 3.09. Them hard reset. I have the same problem with screen. Is software problem.
Sorry for my bad English.
jake262 said:
After the update to 4.4.2 my Galaxy Note 3(unrooted), the buttons(home, power and volume not soft keys) and the bottom half of the screen are sometimes unresponsive. It starts functioning again either after a quick lock and unlock or automatically after a few seconds. Is this a bug in the new update or a problem with the digitizer? I have tried resetting the phone a couple of times. Can someone help me?
Click to expand...
Click to collapse
While phone works just pull out the battery and also don't use cover. I think its just about samsungs politics. ..
Sorry for my English
Same issue
jake262 said:
After the update to 4.4.2 my Galaxy Note 3(unrooted), the buttons(home, power and volume not soft keys) and the bottom half of the screen are sometimes unresponsive. It starts functioning again either after a quick lock and unlock or automatically after a few seconds. Is this a bug in the new update or a problem with the digitizer? I have tried resetting the phone a couple of times. Can someone help me?
Click to expand...
Click to collapse
I also have the exact same problem... I already did the factory reset but no luck. I increased the sensitivity but still happens...Can anyone help us? or it is caused by the recent upgrade of OS to kitkat version... Thanks.
GOOD NEWS!
I have been having this issue as well. Lots of research on the net has provided me with no real solutions. I think there is something missing in this update. I do not know what it is im not that smart but something is wrong across the board.
I have done a master reset back to factory and within minutes of the set up it started lagging/ not responding again. Figured i would give it a few days and well nothing changed so I contacted T-mobile and spoke with Tech Support located in Texas and he concluded that it is an SD card. He says that the SD card was on the phone prior to the update and is causing the issue since its old. WTF! I told him that the processor, ram, HDD, CPU are all considered old now. Personally I think its a stupid response.
I am going to give this a shot anyways. NO SD card no pictures no music.... Already within 15 minutes of no SD card issues are still there. I am really starting to hate this phone because of this update. Hoping to get a replacement (new) with 4.3 still on it. NO UPDATE for me till i know this and several issues are fixed.
I know i could root but i dont feel i should have to to fix any issues.
Has anyone else found a solution or heard of one yet?
Just try this , go to setting / general / power save , swith it on.
Then wait a moment before you try your phone again.
my wife phone got this issue because of over heating.
after switching the power save , the issue is gone.
update... contacted Tmobile within the last hour and apparently this rep said this is a known issue. She contacted Samsung and Google (could be blowing smoke up you know what) but she came back and said they are very aware of the issues and are vigorously working on a fix and your informations will be one of the first ones to get it. She was saying 4.4 (kitkat) screwed up a lot of Samsung devices. BTW she was also having the same problems. All replacement phones will come with 4.4 so exchanging is out of the question.
Regarding the power saving thing ill give it a shot. It was on before the master reset. Noticed it was off when i went in. On now so ill try then.

Random ringtone on usb plugin

So this just started yesterday but whenever I plug in a usb to my phone weather it'd be for charging or PC it starts playing this stock sounding ringtone that I've never heard before and it doesn't stop! The only way to stop is to unplug and reboot (rebooting while plugged in doesn't do anything). Why is this happening? It just started yesterday out of the blue and I'm forced to keep my phone on mute. How do I solve this? I'm pretty sure I haven't downloaded anything or tinkered with it at all so there shouldn't be anything that changed since say 3 days ago. So what in the world is doing this!? Also I am on GOLDENEYE ROM and I feel like it's giving me lots of issues as of late so if anyone could recommend a better TW-based rom (cuz of stupid gear) for my Canadian S4 (I337m) that'd be greatly appreciated as well so I can just ditch this broken ROM and get a brand new set up going
I-TensE-I said:
So this just started yesterday but whenever I plug in a usb to my phone weather it'd be for charging or PC it starts playing this stock sounding ringtone that I've never heard before and it doesn't stop! The only way to stop is to unplug and reboot (rebooting while plugged in doesn't do anything). Why is this happening? It just started yesterday out of the blue and I'm forced to keep my phone on mute. How do I solve this? I'm pretty sure I haven't downloaded anything or tinkered with it at all so there shouldn't be anything that changed since say 3 days ago. So what in the world is doing this!? Also I am on GOLDENEYE ROM and I feel like it's giving me lots of issues as of late so if anyone could recommend a better TW-based rom (cuz of stupid gear) for my Canadian S4 (I337m) that'd be greatly appreciated as well so I can just ditch this broken ROM and get a brand new set up going
Click to expand...
Click to collapse
Soory but i think you have to perform a Full Wipe. Install new Rom and test it.
Same thing happened to me. I have s rooted S4 but no custom rom installed. I plugged my phone into my PC and the ring tone called Over the horizon started playing and a couldn't stop it unless I rebooted my phone. I then plugged it into just a wall charger and the same thing happened again. I'm running 4.4.2 build number is i337UCUFNB1. I rooted my phone with towelroot a few months back and had no problems until today.
Ghost44 said:
Soory but i think you have to perform a Full Wipe. Install new Rom and test it.
Click to expand...
Click to collapse
Yah that's why I'm leaning towards getting a new ROM however full wipe doesn't solve the issue of why it is happening and how to fix it (other than full wipe)
I-TensE-I said:
Yah that's why I'm leaning towards getting a new ROM however full wipe doesn't solve the issue of why it is happening and how to fix it (other than full wipe)
Click to expand...
Click to collapse
have you tried to install a stock ROM ?
Ghost44 said:
have you tried to install a stock ROM ?
Click to expand...
Click to collapse
What would that do? I haven't ran a stock rom since day 2 I had my s4. The problem is with the rom I currently have which is (GOLDENEYE) and it's playing Over the horizon every time I plug in a usb. I want to fix that. Not go to stock
I-TensE-I said:
What would that do? I haven't ran a stock rom since day 2 I had my s4. The problem is with the rom I currently have which is (GOLDENEYE) and it's playing Over the horizon every time I plug in a usb. I want to fix that. Not go to stock
Click to expand...
Click to collapse
Yes i know but your device have any errors. That means you must to perform a wipe data factory reset and install the newest Stock ROM XXUGNG8. After that i'm sure your Problem is solved.
If your Problem is solved after this steps you can reinstall any Custom ROM you want
I-TensE-I said:
So this just started yesterday but whenever I plug in a usb to my phone weather it'd be for charging or PC it starts playing this stock sounding ringtone that I've never heard before and it doesn't stop! The only way to stop is to unplug and reboot (rebooting while plugged in doesn't do anything). Why is this happening? It just started yesterday out of the blue and I'm forced to keep my phone on mute. How do I solve this? I'm pretty sure I haven't downloaded anything or tinkered with it at all so there shouldn't be anything that changed since say 3 days ago. So what in the world is doing this!? Also I am on GOLDENEYE ROM and I feel like it's giving me lots of issues as of late so if anyone could recommend a better TW-based rom (cuz of stupid gear) for my Canadian S4 (I337m) that'd be greatly appreciated as well so I can just ditch this broken ROM and get a brand new set up going
Click to expand...
Click to collapse
fallen33 said:
Same thing happened to me. I have s rooted S4 but no custom rom installed. I plugged my phone into my PC and the ring tone called Over the horizon started playing and a couldn't stop it unless I rebooted my phone. I then plugged it into just a wall charger and the same thing happened again. I'm running 4.4.2 build number is i337UCUFNB1. I rooted my phone with towelroot a few months back and had no problems until today.
Click to expand...
Click to collapse
Do you use Gravity Box?
The update to version 3.3.2 caused this kind of issue. In this case just do the update to 3.3.3 there the bug is fixed
Send from my Galaxy S4 using Tapatalk
DarkerTimes said:
Do you use Gravity Box?
The update to version 3.3.2 caused this kind of issue. In this case just do the update to 3.3.3 there the bug is fixed
Send from my Galaxy S4 using Tapatalk
Click to expand...
Click to collapse
Yes I have Gravity Box and I did update to the newest. I did a couple of things including updating to 3.3.3 so that must of have been it because it worked. Thanks.

My device Is randomly started shutting itself off.

My device randomly started shutting itself off.
It switches off when I make volume on full level. And then plays a song or the mob rings it switches off instantly.
How to fix this.
Tried changing rom but nothing is happening.
I am currently on stock nougat.
I think this issue came when I was on MM and flashed first soak test.
Help please to fix this issue.
Also happened for me since the latest naugat update. It was fine in previous updates.
Now I am on Invicta 3.5, everything is fine now.
Is is showing Shutdown dialogue box..
Is is showing Shutdown dialogue box or it shutdown without any dialogue box just like removal of battery of other phones.
ksamm97 said:
My device randomly started shutting itself off.
It switches off when I make volume on full level. And then plays a song or the mob rings it switches off instantly.
How to fix this.
Tried changing rom but nothing is happening.
I am currently on stock nougat.
I think this issue came when I was on MM and flashed first soak test.
Help please to fix this issue.
Click to expand...
Click to collapse
Is your device rooted? Than just format your phone from twrp n flash stock rom or custom rom ... U can find your device stock rom from https://www.stockrom.net/ .. there are alternative sites
if it gets randomly shut down without shutdown dialogue box..so it have the problem with the battery...u need to replace battery with the original battery... don't use genric battery otherwise you will get less battery backup.
faizynadim said:
Is is showing Shutdown dialogue box or it shutdown without any dialogue box just like removal of battery of other phones.
Click to expand...
Click to collapse
No it says nothing. it shutdown randomly.
it is a hardware problem....you need to replace the battery.... temporarily you can silent the phone and turn off its vibration to get rid of it....but this problem can occur again but by doing this it will surely decrease...
saranshkmr.in said:
Also happened for me since the latest naugat update. It was fine in previous updates.
Now I am on Invicta 3.5, everything is fine now.
Click to expand...
Click to collapse
I tried MM firmware also bt same thing is happening.
$Ail.A$ce said:
Is your device rooted? Than just format your phone from twrp n flash stock rom or custom rom ... U can find your device stock rom from https://www.stockrom.net/ .. there are alternative sites
Click to expand...
Click to collapse
Flashed stock MM again bt nothing is happening.
ksamm97 said:
I tried MM firmware also bt same thing is happening.
Click to expand...
Click to collapse
it is hardware Problem...no need to change firmware or roms...
faizynadim said:
if it gets randomly shut down without shutdown dialogue box..so it have the problem with the battery...u need to replace battery with the original battery... don't use genric battery otherwise you will get less battery backup.
Click to expand...
Click to collapse
K i ll go for replace the battery.
Yes they will cost you ₹ 2250 INR Approx...
faizynadim said:
it is hardware Problem...no need to change firmware or roms...
Click to expand...
Click to collapse
So i need to change battery?
ksamm97 said:
So i need to change battery?
Click to expand...
Click to collapse
yes you need to replace it...
That's battery problem then bro
yeah....Moto Care may ask you to examine your phone... don't let them examine that..because they will only flash stock images and charge you money...they may also tell you that this is the problem of the motherboard....but that is not true....well one thing I wanna ask that..how much time it is taking in recharging with turbo charger and how much backup it is giving....

charging stopped after Dec update !!!

charging problems after dec update
n now it is not charging at all !!!
anyone facing this problem ?
Edit : after force restarting 2 times , charging is working fine...
but , what can be this issue ?
rasik107 said:
charging problems after dec update
n now it is not charging at all !!!
anyone facing this problem ?
Edit : after force restarting 2 times , charging is working fine...
but , what can be this issue ?
Click to expand...
Click to collapse
i had an issue with really slow chargin once but a hard reset fixed it and its not happened since
robgee789 said:
i had an issue with really slow chargin once but a hard reset fixed it and its not happened since
Click to expand...
Click to collapse
Okk... will try this one !
m facing slower charging issue too...
and sometimes it doesn't charge at all ,
I can see only charging symbol but no increase in battery %s
and all this is happening after dec update
rasik107 said:
charging problems after dec update
n now it is not charging at all !!!
anyone facing this problem ?
Edit : after force restarting 2 times , charging is working fine...
but , what can be this issue ?
Click to expand...
Click to collapse
You'll need to force restart every time to charge your phone, I'm facing the same issue since 2nd October security update. Even restarting the phone doesn't restart the phone.
tajamulbaba said:
You'll need to force restart every time to charge your phone, I'm facing the same issue since 2nd October security update. Even restarting the phone doesn't restart the phone.
Click to expand...
Click to collapse
exactly !
only animation runs stating "Restarting..." but doesn't restart
should I try flashing original rom with NOV update ?
rasik107 said:
exactly !
only animation runs stating "Restarting..." but doesn't restart
should I try flashing original rom with NOV update ?
Click to expand...
Click to collapse
No man, I tired it all. Nothing worked for me yet, I even flashed different boot images from all the updates, still it sucks. If you find some solution please post that here.
tajamulbaba said:
No man, I tired it all. Nothing worked for me yet, I even flashed different boot images from all the updates, still it sucks. If you find some solution please post that here.
Click to expand...
Click to collapse
I flashed NOV patched rom...
but still results are same
Did you try different cable and charger? If yes and it still doesn't charge then send it to the service centre.
Same here. Can't charge sometimes and then I can't restart my phone. Need to force restart the phone to enable charging again. Will hard reset may fix this issue? Thanks!
found any solution???
rasik107 said:
charging problems after dec update
n now it is not charging at all !!!
anyone facing this problem ?
Edit : after force restarting 2 times , charging is working fine...
but , what can be this issue ?
Click to expand...
Click to collapse
SukiCard said:
Same here. Can't charge sometimes and then I can't restart my phone. Need to force restart the phone to enable charging again. Will hard reset may fix this issue? Thanks!
Click to expand...
Click to collapse
Found any solution???
---------- Post added at 09:34 AM ---------- Previous post was at 09:33 AM ----------
prajay333 said:
Click to expand...
Click to collapse
I have the same problem here.... what to do?
Did somebody found any solution; please update!
no idea how but my problem is solved !!!
no charging issues now
If your phone doesn't charging after Dec update:
1. plug charger to phone and socket ofc (Make sure that a phone doesn't charging)
2. turn off phone
3. unplug charger
4. turn on phone
Made by "Hertz___" from polish forum miuipolska.pl

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