Related
I just thought I'd share the story of how my Nexus One became a 576 dollar(CA Tax) brick. I went hiking up in the Angeles Forest to go Bungee jumping on Saturday. It was a 5 mile hike, but not a too terribly hard one. I put my Nexus One in my bag and didn't think about it. When we got to the Bridge to Nowhere, the Bungee location, I took my Nexus One out of my bag to take some photos and video. I hit the power button and nothing happened. I knew my battery couldn't be dead. I took off my sunglasses and noticed spider cracks all over the screen originating from the bottom left of the screen.
It sucks, and I have no idea how it happened. I never took my bag off my back, I never hit anything. It is very depressing. I'm trying to email the google store support to see if i can get it refurbished or something so i don't have to buy a new one for full price. The screen displays nothing, but still responds to touch. I can feel when i hit the area that unlocked it the vibrating feedback. I doubt there are any AMOLED screens out there, or a way to easily replace it myself. Let's hope google can fix it somehow for a price less than buying a new one. If not, well then I'm boned.
Wow, sorry dude. I hope Google can help you out on this matter. Maybe you did bump it somewhere without knowing?
Are you sure it wasn't pressure from contents of the pack itself?
senseless post, never mind me.
Bummer...let us know if you can get it replaced.
So I guess we can safely say this isn't the Gorilla glass as found on the Droid.
pics? and does the phone not even turn on? ive see dozes of iphone users with cracked screens still touching away at it uncontrollably lol
yeah cracked capacitive touch screens usually continue to work fine and the screen under them should not be effected unless it took a pretty darn good hit
sucks to have happened to you so soon but i will say that personally having known how easy it is to crack these types of screens i have always kept my G1 in my jean pocket with the screen facing my leg at all times.
i've dropped my G1 about 5 or 6 times in the past 1+ year and the back of my phone is in much worse shape than the front but still no cracked screen i do however have a half way broken back cover
crater said:
I just thought I'd share the story of how my Nexus One became a 576 dollar(CA Tax) brick. I went hiking up in the Angeles Forest to go Bungee jumping on Saturday. It was a 5 mile hike, but not a too terribly hard one. I put my Nexus One in my bag and didn't think about it. When we got to the Bridge to Nowhere, the Bungee location, I took my Nexus One out of my bag to take some photos and video. I hit the power button and nothing happened. I knew my battery couldn't be dead. I took off my sunglasses and noticed spider cracks all over the screen originating from the bottom left of the screen.
It sucks, and I have no idea how it happened. I never took my bag off my back, I never hit anything. It is very depressing. I'm trying to email the google store support to see if i can get it refurbished or something so i don't have to buy a new one for full price. The screen displays nothing, but still responds to touch. I can feel when i hit the area that unlocked it the vibrating feedback. I doubt there are any AMOLED screens out there, or a way to easily replace it myself. Let's hope google can fix it somehow for a price less than buying a new one. If not, well then I'm boned.
Click to expand...
Click to collapse
If you have it on T-Mobile, there's a way to get it replaced via asurion insurance for a $130 deductible.. Since it's still within the first 14 days of owning the device, you could do that.
read this sticky on the nexus one forums: http://www.nexusoneforum.net/forum/...surion-insurance-now-available-nexus-one.html
Just add insurance and you're saved. Tell them you have a cracked screen, and you're golden =) (never tell asurion that you had your phone stolen.. you'll need a police report)
If you're on AT&T though, you may be screwed. However if that's the case, you can call HTC and they can probably repair it for a fee.
JareduPS said:
If you have it on T-Mobile, there's a way to get it replaced via asurion insurance for a $130 deductible.. Since it's still within the first 14 days of owning the device, you could do that.
read this sticky on the nexus one forums: http://www.nexusoneforum.net/forum/...surion-insurance-now-available-nexus-one.html
Just add insurance and you're saved. Tell them you have a cracked screen, and you're golden =) (never tell asurion that you had your phone stolen.. you'll need a police report)
If you're on AT&T though, you may be screwed. However if that's the case, you can call HTC and they can probably repair it for a fee.
Click to expand...
Click to collapse
Thanks for the tip. I'll look into this! I'm on t-mobile, but i bought it unlocked. Lets hope it still works.
The phone still turns on, I see notification glows of the trackball. The buttons light up, I can even unlock the phone by sliding where i know the button is.. but the screen doesn't come on at all. it looks like it cracked at the bottom right and spider'd up most of the screen.
It was in a padded compartment of my bag, and it only had a few bottles of water(in an entirely different section of the bag) and my hoodie in it. I can't understand how it happened.
well it sure as hell didnt punch itself in the screen
Crazy, Ive had a couple close calls with my G1 and saw one of my friends G1s drop right in front of me and shatter at the movies but hers still worked just cracked everywhere. That really sucks.
crater said:
Thanks for the tip. I'll look into this! I'm on t-mobile, but i bought it unlocked. Lets hope it still works.
The phone still turns on, I see notification glows of the trackball. The buttons light up, I can even unlock the phone by sliding where i know the button is.. but the screen doesn't come on at all. it looks like it cracked at the bottom right and spider'd up most of the screen.
It was in a padded compartment of my bag, and it only had a few bottles of water(in an entirely different section of the bag) and my hoodie in it. I can't understand how it happened.
Click to expand...
Click to collapse
From what I've read there's been a lot of different stories of whether or not asurion will cover the phone, but from what I can tell they do- and it's also listed on their phoneclaim.com site (though I don't recommend using it.. it's usually easier to call, I work for tmobile and customers that come in have tons of complaints from that)
To add insurance to the phone you may have to go into a retail store from what I read and show them a reciept from google that it was bought, and they'll add it to your account, so hopefully you can do that, heh. I'll keep a lookout for any new info and post it here, so keep us updated on the status ^^
Sounds like the water bottles may have hit it at an angle, there could have been a bump or something that caused the plastic lid of the bottle to become compressed against the phone, thus resulting in a pressure crack (which explains the spidering) Even if it's in the padded section, keep in mind that if you put enough pressure on a screen it'll crack, as everything has it's breaking point. For your next one nexus one (lol, 'nextus one') I'd probably recommend a hard-leather pouch for when you're going hiking so it doesn't happen again, and the soft-case for your pocket for less bulk
Once boxwave comes out with their anti-glare screen protectors, I'd suggest one of those as well to prevent the little nicks and such ^_^
Good luck!
JoshHart said:
Crazy, Ive had a couple close calls with my G1 and saw one of my friends G1s drop right in front of me and shatter at the movies but hers still worked just cracked everywhere. That really sucks.
Click to expand...
Click to collapse
seems like it might be a downside of an OLED screen. I've seen several cracked G1's work fine, it does surprise me that the N1 won't display anything at all.. maybe the video cable came unplugged somehow. Hmm.
I called T-mo and she said they show it as a phone that can make a claim if you already had insurance on your account, but that she wasn't able to add it to a new Nexus One since t-mobile does not support or sell it. I tried to talk her into it repeatedly and she said it just wouldn't let her. I said thanks and politely hung up. I'm gonna try calling back again to get someone else in a bit.
OMG! That really bites! Was it really hot out? I really feel for you I paid full price for mine too. Thats why I'm looking for a hard case. Hope it works out for you.
Same problem - cracked screen on Nexus One
OK I was not hiking or anything - just hanging out with my Nexus One in my pocket. Pulled it out and the screen looked funny. By the next morning, all black. It wasn't until I looked closer in bright light that I noticed several cracks in the internal screen, coming from the edges.
I think this is going to be a big problem for this phone. I've dropped my G1 about 20 times over the past 15 months and it's fine. I've even dunked it in a glass of water, dried it out, and it's fine. I did nothing to my Nexus One and the screen (inside! with no external damage whatsoever) is cracked and now does not work. This is lousy manufacturing.
I put a call into HTC and they are supposed to be sending me a fedex label to send them the phone, but I didn't tell them the screen is cracked, I just said the screen doesn't work. So I am expecting them to tell me I'll have to pay to replace the screen. The warranty number for HTC is 888-617-1113. If you call them and get the price for replacing the screen, please post it here so I and others know what to expect.
Also, there is a company in Dallas called dr cell phone (google it) which can repair screens the same day they receive your phone, you can just ship it to them. It costs somewhere between $75 and $175 and they said they will repair the Nexus One (they do many other HTC phones). However they told me they are waiting on parts from HTC so it could be 1-2 weeks before they get parts.
Hope this helps - I'm in the same boat. Good luck.
I compare the Nexus screen to Heros. It feels like Nexus has a plastic screen?
JareduPS said:
If you have it on T-Mobile, there's a way to get it replaced via asurion insurance for a $130 deductible.. Since it's still within the first 14 days of owning the device, you could do that.
read this sticky on the nexus one forums: http://www.nexusoneforum.net/forum/...surion-insurance-now-available-nexus-one.html
Just add insurance and you're saved. Tell them you have a cracked screen, and you're golden =) (never tell asurion that you had your phone stolen.. you'll need a police report)
If you're on AT&T though, you may be screwed. However if that's the case, you can call HTC and they can probably repair it for a fee.
Click to expand...
Click to collapse
Sorry, but if you try to do the insurance thing listed here, your claim will be denied. Asurion checks to see when you last used the IMEI number to place a call. They will see that you have been unable to place any calls since a certain date and added insurance after that date. They will know your device was damaged before you added the insurance and deny the claim. Since your touch screen still works, perhaps try holding the search button to initiate a call through voice dialing. If you can make a call after adding the insurance, you should be good.
Frito11 said:
sucks to have happened to you so soon but i will say that personally having known how easy it is to crack these types of screens i have always kept my G1 in my jean pocket with the screen facing my leg at all times.
i've dropped my G1 about 5 or 6 times in the past 1+ year and the back of my phone is in much worse shape than the front but still no cracked screen i do however have a half way broken back cover
Click to expand...
Click to collapse
Same here. Always on the rear pocket, even when driving and its still in pristine shape (sold it yesterday, snif!). From your second assertion, looks like the G1's display is even stronger than the back (not as flexible, though).
I had one with screen raise ... otherwise great. I don't want the hassle of endless refund cycles.
So, for new (or recent) orders from the Play store which I am assuming is the fastest clearing channel... do they still have the screen lift problem.
i.e. has the hardware been rev'd yet ? Anyone with a recent delivery know....
I just got my replacement today. I don't want to speak too soon but it's been out of the box for about 2 hrs and hey it looks fine right now. I'm gonna charge it and use it a little and see if anything pops up so to say and I'll update later tonight.
Edit: I wish there was a way to tell the hardware revision if there is one at all. I might crack these both open before I send my other one back and see if I can spot any differences.
I don't consider the screen lift an issue so I would have to say you have been good since day one. Other than that I haven't heard anything on "New batches" being released.
miketoasty said:
I don't consider the screen lift an issue so I would have to say you have been good since day one. Other than that I haven't heard anything on "New batches" being released.
Click to expand...
Click to collapse
Not sure how its NOT and issue. Considering if the screen lifts to much the tablet wont work correctly. That being said I have got my replacement and I have a feeling its going to do the same thing. If you look down the sides of the tablet you will notice where the glass doesnt connect to the case. Thats where the screen is going to lift and the way this one looks its going to be just a matter of time before the screen lifts.
TokesKB said:
Not sure how its NOT and issue. Considering if the screen lifts to much the tablet wont work correctly. That being said I have got my replacement and I have a feeling its going to do the same thing. If you look down the sides of the tablet you will notice where the glass doesnt connect to the case. Thats where the screen is going to lift and the way this one looks its going to be just a matter of time before the screen lifts.
Click to expand...
Click to collapse
I have had the screen lift since day one and have no issues since. Don't understand how a slim screen lift is going to bork the device.
Got my second unit Wednesday. It has screen lift as well.
I would definitely advise against buying retail, but I think Google can be trusted. I'm just going to hold onto this defective one for a month or two. Then I'll ask for a replacement.
No regrets, although I was pretty miffed about opening a new one with the same flaw when it happened.
miketoasty said:
I have had the screen lift since day one and have no issues since. Don't understand how a slim screen lift is going to bork the device.
Click to expand...
Click to collapse
Did I say it would bork the device....no. If you want to use it with the screen lift good for you.
Mine has a tiny irrelevant bulge...should I return it guys oh noes it isn't perfect ;(
Sent from my Nexus 7 using xda app-developers app
Guys... we are getting off topic. The question is not whether the screen lift is an issue to some (and not others).. but when will the hardware be rev'd so that the screen is flat.
a) Never (not considered an issue).
b) Soon - but still not yet shipping.
c) New ones are now coming in with flush screens.
Not gonna make this a poll.
Just want to know if those who have taken recent delivery have got flush screens....
tribestros said:
Mine has a tiny irrelevant bulge...should I return it guys oh noes it isn't perfect ;(
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
i got a cherry 87 buick I would like to sell you
Maybe your right, my touchscreen stopped working after use and the screen lift. I guess I should have kept it
I bought mine retail from Office Depot on 7/17 and haven't had a single problem with it.
In the UK I'm waiting until they physically have them in the stores. Right now it tends to be buy online and pick up in store a couple of days later. I got one last Friday from Tesco Direct and it had the screen-lift (this IS a fault) so took it straight back. I'd rather be taking back and getting a replacement straight away rather than waiting 2-3 days...or 10 days and counting with the crappy service offered by Google
charco83 said:
In the UK I'm waiting until they physically have them in the stores. Right now it tends to be buy online and pick up in store a couple of days later. I got one last Friday from Tesco Direct and it had the screen-lift (this IS a fault) so took it straight back. I'd rather be taking back and getting a replacement straight away rather than waiting 2-3 days...or 10 days and counting with the crappy service offered by Google
Click to expand...
Click to collapse
Careful with buying in store. It may not be considered a fault (for the reasons expressed elsewhere in this thread) and if you do not have UK DSR law then you may not be able (allowed) to make a return. I wouldn't fancy my chances in CPW or Currys of doing a return if the device is functioning (but just not quite flush).
Most UK retailers allow you to return for simply not liking the product. In Tesco the guy told me it didn't matter if it was faulty as it was within their X days return. They'll be selling them in store in a couple of weeks apparently.
tribestos, fail to see how OCD relates to finding a fault on a piece of hardware. It's not like people are obsessively looking for faults. The screen isn't supposed to lift but it does. That's a design flaw.
So somebody must be taking the hit for all the returns... is it the retailer or do they just return the units back to the manufacturer and not pay for the duff ones ?
deaglecat said:
Guys... we are getting off topic. The question is not whether the screen lift is an issue to some (and not others).. but when will the hardware be rev'd so that the screen is flat.
a) Never (not considered an issue).
b) Soon - but still not yet shipping.
c) New ones are now coming in with flush screens.
Not gonna make this a poll.
Just want to know if those who have taken recent delivery have got flush screens....
Click to expand...
Click to collapse
The replacement 7s poll has gotten sunnier, although people are voting prematurely. Also, it's not public, but I don't think many would tamper with it.
Although I have not seen a unit without this defect, there are at least a few posters there who should know exactly what to look for and haven't found any separation in their replacement whatsoever. That's a good sign, and that poll was pretty ugly last Wednesday, so the vast majority of respondents since then have been ticking perfect.
As for when this flaw will be officially dealt with, probably never. But don't hold that against Google. They can make right by rooting out the manufacturing flaw and dealing with unsatisfied customers on an individual basis. No need for any headlines.
Got my first Nexus 7 on the 17th. I was somewhat unhappy with how washed out the colors were. Also when I play a video the screen gets even more washed out for a short period of time. Generally just looks unsatisfactory. Also I have a row of pixels that sometimes flickers.
On the 24th I got my replacement Nexus 7. It was also washed out looking, had the same video playback issue. And the glass was raise on the left side if I held it there the screen would distort slightly.
I called Google today to get a feel on if I should try a second replacement or get a refund. The lady at Google said that Google has the new batch in now and says it has fixed the issues the first batch had with raised glass, pixel issues, and color quality.
So I'm doing a second RMA now. She's even letting me RMA the second device while I still have my first device (was worried I'd need to send that back before starting the second RMA).
Ravynmagi said:
Got my first Nexus 7 on the 17th. I was somewhat unhappy with how washed out the colors were. Also when I play a video the screen gets even more washed out for a short period of time. Generally just looks unsatisfactory. Also I have a row of pixels that sometimes flickers.
On the 24th I got my replacement Nexus 7. It was also washed out looking, had the same video playback issue. And the glass was raise on the left side if I held it there the screen would distort slightly.
I called Google today to get a feel on if I should try a second replacement or get a refund. The lady at Google said that Google has the new batch in now and says it has fixed the issues the first batch had with raised glass, pixel issues, and color quality.
So I'm doing a second RMA now. She's even letting me RMA the second device while I still have my first device (was worried I'd need to send that back before starting the second RMA).
Click to expand...
Click to collapse
Wow that is brilliant news... assuming that the CS adviser was being honest.
tribestros said:
Mine has a tiny irrelevant bulge...should I return it guys oh noes it isn't perfect ;(
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
You have that choice. But when I spend my money on something I expect it to be built w/o flaws. Hope the glass dont fall out on you when the screws get to lose! Oh you wont care tho it will still be irrelevant right?
deaglecat said:
Wow that is brilliant news... assuming that the CS adviser was being honest.
Click to expand...
Click to collapse
Yeah, I hope she wasn't blowing smoke up my butt. That happens too. But I figure with the 16GB Nexus 7 suddenly returning to the Play store and the CS telling me this, it's hopefully correct.
I noticed that the back capacitive button is not as sensitive as the multi-task capacitive button. At first, I thought I wasn't pressing the back button at the right place, but after testing it, it turns out that the bottom of the lit area requires much more pressure before it registers a touch. I compared it against the multi-task button and the Galaxy Note 3. Unfortunately, it appears that my Galaxy Note 4 capacitive back button does not register touches on the bottom half unless more pressure is used. Interestingly, the back capacitive button responds to the slightest stylus touch.
I do have a Spigen screen protector on, but it does not affect the sensitivity of the multi-task button, so I figure it doesn't affect the back button, either.
Is anyone else experiencing this? Thanks in advance.
I dont feel like mines sensitive enough either sometimes.i have to press twice
I thought I was going crazy staring at every press on the back button. I have the same issue. Have to press it more then once. I just used my spen and noticed that the top of the back button above the arrow does not register a touch. The multitasking button does on the top and bottom.
Sent from the TermiNOTEr 4!
So is this a hardware issue? Should I return phone?
Sent from the TermiNOTEr 4!
Glad and sad to know that I'm not alone. It looks like a hardware issue to me, but it might be something that affects most of the phones. I'm waiting to see if other people reply to this thread without this issue.
This issue is annoying, but it's not worth exchanging if I receive a unit that's the same, worse, or has a bad screen (I read a review where the reviewer said his unit had dead/stuck pixels near the top, though it could be a review unit concern). I'm going to the Sprint Store to check out the display unit to compare it against mine. If the display unit has a proper back button, then I might consider.
Checked out the display unit and its back button was far more functional. Exchanged mine and the newer one also has a better capacitive back button.
thedeadletters said:
Checked out the display unit and its back button was far more functional. Exchanged mine and the newer one also has a better capacitive back button.
Click to expand...
Click to collapse
I think I might return mine too. It seems like the top of mine is not very responsive at all. Did you have a glass screen protector on?
Sent from the TermiNOTEr 4!
Same here in Germany. SM-N910F
Gesendet von meinem SM-N910F mit Tapatalk
Mine is also not as sensitive as I'm use to. Maybe it's meant to be that way though? It's a possibility Samsung did that to reduce the instances of accidental back button presses, but that's just a wild guess.
That makes sense but why don't we have many people complaining about it? Is this a real issue or people are thinking they are not pressing the button correctly.
Sent from the TermiNOTEr 4!
borijess said:
I think I might return mine too. It seems like the top of mine is not very responsive at all. Did you have a glass screen protector on?
Sent from the TermiNOTEr 4!
Click to expand...
Click to collapse
I'm sorry to hear about that. I had a Spigen Crystal screen protector on, but it did not affect the sensitivity, as the multi-task button worked perfectly. It was definitely a hardware issue solely. I applied another Spigen Crystal to the new phone and there are no issues (it came in a 3-pack).
I don't think many people are complaining about it because it's only affecting a small percentage.
2ndammendment said:
Mine is also not as sensitive as I'm use to. Maybe it's meant to be that way though? It's a possibility Samsung did that to reduce the instances of accidental back button presses, but that's just a wild guess.
Click to expand...
Click to collapse
I don't think that it's intended. When I took it back to the Sprint Store, the sales rep tried it out and instantly recognized that it was defective. The display unit and my new unit both have proper sensitivity.
thedeadletters said:
I don't think that it's intended. When I took it back to the Sprint Store, the sales rep tried it out and instantly recognized that it was defective. The display unit and my new unit both have proper sensitivity.
Click to expand...
Click to collapse
Well, I'm trying to get my unit replaced for a separate issue(screen is green towards the bottom and pink towards the top), so I will report back. Too bad every store in a 30mi radius is sold out.
Put it on "glove" mode ... helped mine
This ....
Same Issue Here
I am having the exact same problem with the back button... my struggles with getting it to work properly led me to search for others with the same issue. I'm glad that I am reading that it is not all the devices and that exchanging the Note 4 for a new one may solve the problem, as it did for a previous poster. It is frustrating that the local Verizon store does not have them in stock, and doesn't know when they will... so I guess I'll wait it out - kills the high of getting to play with/setup the new Note 4...:
OK I exchanged mine today will report back. So far it seems a bit better but not by much. Also replaced phone and got one with a gap. Oh well rather gap then a bad back button.
Sent from my SAMSUNG-SM-N910A using xda premium
borijess said:
OK I exchanged mine today will report back. So far it seems a bit better but not by much. Also replaced phone and got one with a gap. Oh well rather gap then a bad back button.
Click to expand...
Click to collapse
What kind of gap does your new phone have?
I have seen that screen uniformity issue in both the Note 3 and the Note 4. As far as I can tell, every Note 4 is going to have it to some degree. I was pretty upset about it with the Note 3 and exchanged it for one that wasn't as bad. I noticed it on 3 Note 4s, with some being worse than others. I hope you're able to get an improved one!
buildsafire said:
What kind of gap does your new phone have?
Click to expand...
Click to collapse
The gap is around the top left corner. Not bad but the first one I had was pretty much gap free. Doesn't really matter that much cause I have a case that covers it. Out of sight out of mind. So the back button seems to be better with new note. Glad I made the exchange. The only thing is that I lost my glass screen protector. Didn't want to take it off cause it would be useless to me anyways. So I applied a screen protector from my note 2. Works great covered the entire screen. The only thing it doesn't reach to the top. Just something to hold me over until I get some news ones. Also this phone seems to be much quicker than the last one. Could be a placebo effect. I also lucked on a new charger and spen tips. Guy at best buy left charger and tips. I just exchanged phone. :thumbup:
Sent from the TermiNOTEr 4!
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thedeadletters said:
I have seen that screen uniformity issue in both the Note 3 and the Note 4. As far as I can tell, every Note 4 is going to have it to some degree. I was pretty upset about it with the Note 3 and exchanged it for one that wasn't as bad. I noticed it on 3 Note 4s, with some being worse than others. I hope you're able to get an improved one!
Click to expand...
Click to collapse
I think I am going to stick with this one. Plus best buy says you can only do one exchange in the 14 day period.
Sent from the TermiNOTEr 4!
Hello all,
I dropped my phone in a shallow puddle and put it in rice for a few days. All seemed well, everything works 100%. However the LED backlight isn't working on most the screen. I dropped it off at a repair shop. The took it completely apart, cleaned everything up and they saw some irreparable damage on the circuit board for the LED backlights. Absolutely everything else works 100%. I also have a week old poetic case and another slim case, the extra battery kit and there is no scratches on the screen or body of the v20. How much would I be able to get for it? I'm looking to move away from Android for a while. I've been playing with my coworkers iPhone and I dig it.
maybe $50 in parts... maybe another $50 for accessories.
me2151 said:
maybe $50 in parts... maybe another $50 for accessories.
Click to expand...
Click to collapse
That's what I was thinking as well... I can see the entire screen in a dim setting. Uggh. I had this phone for maybe 3 months!
GeneticJim said:
That's what I was thinking as well... I can see the entire screen in a dim setting. Uggh. I had this phone for maybe 3 months!
Click to expand...
Click to collapse
Post it up on www.swappa.com and see what you get out of it there.
https://vimeo.com/335039371
Bought this phone used. $400 Canadian for a oneplus 6t 256gb hdd and 8gb ram. Note I was told he had the screen replaced. Fingerprint reader also doesn't work. See the lines on the screen? The skinny vertical and thicker one up top running horizontal? It's definitely the screen itself. Perhaps backside of the screen. Note you can only see these lines with black background / phone screen off and only under certain lighting. With phone on and anything other than black you cannot see at all.
Is this a botched screen repair? Fingerprint sensor is on backside of phone. But u need to take off back to disconnected the screen cable at back. And these lines.... Dirty inside of screen or what would you guess???
Probably a screen not made by OnePlus. I've never seen that before.
Return it asap, if you can.
radekmazur said:
Return it asap, if you can.
Click to expand...
Click to collapse
Defo not returning it for $400 Canadian. Phone as is could sell for $600 lol.
I'm just wondering what people think it may be. Like the first reply, likely just a bad screen. Replace it for $50 or whatever and will be all good.
The actual good thing about replacing the screen is you have to take off the back of the phone anyway. And well, while they are back there I can have them check the fingerprint sensor. Maybe the ribbon cable is just loose. Could fix both things in one shot.....
If fingerprint readers are available online and are like $20 then to be honest, I could just buy now and bring with me when I go back to screen repair....
brockmo said:
Defo not returning it for $400 Canadian. Phone as is could sell for $600 lol.
I'm just wondering what people think it may be. Like the first reply, likely just a bad screen. Replace it for $50 or whatever and will be all good.
The actual good thing about replacing the screen is you have to take off the back of the phone anyway. And well, while they are back there I can have them check the fingerprint sensor. Maybe the ribbon cable is just loose. Could fix both things in one shot.....
If fingerprint readers are available online and are like $20 then to be honest, I could just buy now and bring with me when I go back to screen repair....
Click to expand...
Click to collapse
Then sell asap. OP7 is few days away, I believe. You can already score 6t used on eBay for $450-500 USD if you are patient. Your potential profit will only get smaller once 7s are released and the repair costs associated with your phone.
---------- Post added at 03:05 PM ---------- Previous post was at 03:02 PM ----------
Also, genuine OP 6t screen replacement by OP is around $143 USD (screen is $90, plus taxes, shipping and handling).
Don't know about FP reader.
radekmazur said:
Then sell asap. OP7 is few days away, I believe. You can already score 6t used on eBay for $450-500 USD if you are patient. Your potential profit will only get smaller once 7s are released and the repair costs associated with your phone.
---------- Post added at 03:05 PM ---------- Previous post was at 03:02 PM ----------
Also, genuine OP 6t screen replacement by OP is around $143 USD (screen is $90, plus taxes, shipping and handling).
Don't know about FP reader.
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Yeah. All considered. It's very close and probably bordering an even deal for the hassle. $500 USD is $675 CAD (for reference). I paid essentially $300USD for the phone. And ya, official repairs is what I'm looking into. 7 day turnaround or so and then like $130USD or so. Will end up being around $450USD and some wait.
Hmm
oh and researching more i actually believe the fingerprint reader is fine. Probably does not work because of non official screen. If it were bad though, it's a $20 part and wouldn't charge extra labor, apparently
My s8 had marks like that. It was from the wallet case and cards I had in it.
brockmo said:
https://vimeo.com/335039371
Bought this phone used. $400 Canadian for a oneplus 6t 256gb hdd and 8gb ram. Note I was told he had the screen replaced. Fingerprint reader also doesn't work. See the lines on the screen? The skinny vertical and thicker one up top running horizontal? It's definitely the screen itself. Perhaps backside of the screen. Note you can only see these lines with black background / phone screen off and only under certain lighting. With phone on and anything other than black you cannot see at all.
Is this a botched screen repair? Fingerprint sensor is on backside of phone. But u need to take off back to disconnected the screen cable at back. And these lines.... Dirty inside of screen or what would you guess???
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It's not a 6T if the FP sensor is on the back of the phone.
tech_head said:
It's not. 6T if the FP sensor is on the back of the phone.
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I was kinda thinking that too...
matangii said:
My s8 had marks like that. It was from the wallet case and cards I had in it.
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OMG! You may have nailed it. I remember the original owner took it out of a wallet case. Did you find any "fix" for this? Rubbing alcohol or anything?????
tech_head said:
It's not. 6T if the FP sensor is on the back of the phone.
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I've read though that even aftermarket screen protectors cause the fingerprint reader to not work. So installing a different screen (not official oneplus) could cause this I'd think. Also to get to the front of the screen and replace it I believe you need to get at the back and take the back off, to disconnect the screen.
brockmo said:
OMG! You may have nailed it. I remember the original owner took it out of a wallet case. Did you find any "fix" for this? Rubbing alcohol or anything?????
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I never really looked for a fix but it became barely noticeable once I applied a screen protector
matangii said:
I never really looked for a fix but it became barely noticeable once I applied a screen protector
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Riiight. Well this is worth a try before I send to oneplus to fix for $200. Or go to town with rubbing alcohol and see.
It's almost like screen burn in on a tv. But physically. On the phone layer so you'd think you could fix it...
I'm gonna text the guy to confirm. But there must be a way. I'll google.
brockmo said:
Riiight. Well this is worth a try before I send to oneplus to fix for $200. Or go to town with rubbing alcohol and see.
It's almost like screen burn in on a tv. But physically. On the phone layer so you'd think you could fix it...
I'm gonna text the guy to confirm. But there must be a way. I'll google.
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If the sensor is on the back of the phone; it's not a 6T.
It might be a 6, but a 6T has the fingerprint sensor under the screen.
tech_head said:
If the sensor is on the back of the phone; it's not a 6T.
It might be a 6, but a 6T has the fingerprint sensor under the screen.
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1:16 of this replacement video shows that the fingerprint sensor is connected/disconnected on the backside of the phone underneath the battery.
https://www.youtube.com/watch?v=IS5x1GI5Oxg&t=93s
brockmo said:
1:16 of this replacement video shows that the fingerprint sensor is connected/disconnected on the backside of the phone underneath the battery.
https://www.youtube.com/watch?v=IS5x1GI5Oxg&t=93s
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I guess what I meant is where you connect or disconnect the fingerprint reader, where you were reading it as where the actual sensor is
brockmo said:
1:16 of this replacement video shows that the fingerprint sensor is connected/disconnected on the backside of the phone underneath the battery.
https://www.youtube.com/watch?v=IS5x1GI5Oxg&t=93s
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He didn't say connected on the back of the phone, but that the sensor was on the back of the phone.
Anyway if it's reporting right my interpretation of what he said doesn't matter.
tech_head said:
He didn't say connected on the back of the phone, but that the sensor was on the back of the phone.
Anyway if it's reporting right my interpretation of what he said doesn't matter.
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Yeah haha. You were not wrong here. We just misinterpreted each other. The actual sensor vs where it connects ?
matangii said:
I never really looked for a fix but it became barely noticeable once I applied a screen protector
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I tried a bunch of stuff to try and rid of the perma smudge or whatever you wanna call it, with no luck. I can see why a screen protector would fix this though as you can only see the lines in reflective lighting. A screen protector usually limits glare. I think this is the way to go vs a $200 screen repair ?