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Where would I start to troubleshoot an issue with the MTP Application?
If I select the Media Player or Kies options, the MTP Application continually crashes and restarts every second.
I have connected the device in USB Debugging mode, then reconnected again and it still does it.
I've done the driver installation in the kies application and I've reset both the PC and the phone, behaviour is consistent. Kind of frustrating as I can't upload media (DRM....).
IF anyone has advice on where I could start troubleshooting this issue I would greatly appreciate it
More info:
Win Vista 32Bit
Stock galaxy S as delivered from the shop EDIT: I9000DTJF3
Kies 1.5.1.10071_32
spenceee said:
Where would I start to troubleshoot an issue with the MTP Application?
If I select the Media Player or Kies options, the MTP Application continually crashes and restarts every second.
I have connected the device in USB Debugging mode, then reconnected again and it still does it.
I've done the driver installation in the kies application and I've reset both the PC and the phone, behaviour is consistent. Kind of frustrating as I can't upload media (DRM....).
IF anyone has advice on where I could start troubleshooting this issue I would greatly appreciate it
More info:
Win Vista 32Bit
Stock galaxy S as delivered from the shop EDIT: I9000DTJF3
Kies 1.5.1.10071_32
Click to expand...
Click to collapse
Here is a fix my friend but say goodbye to your saved games and files..
[try transferring or backup your files using wifi or bluetooth in case you have important files on your phone]
[and also, try to backup your phone contacts to your sim because formatting will wipe your entire phone's data]
Once that is done, try to do the following.. go to Settings -> SD card and Phone Storage -> Unmount SD -> Format SD
Once you have formatted the SD card, go to Settings -> Privacy and then choose "Factory Data Reset".
Your phone should now be detected once you connect it to your computer this time around.
Hope this helps.
I've done this once before. I spent a significant amount of time getting the right data under my contacts and linking them properly, I need to know how to find out why kies is borked. Otherwise I'll wipe the phone and possibly be stuck in the same situation again.
Have you had this issue occur and this fixed it though?
I had similar problem. Tried everything you mentioned and nothing helped.
In the end I formated externas SD card. Flashed SG1 firmware and rooted the device (all done in a matter of 30 min).
It fixed the MTP aplication crashes (dont know what of three really did it).
I'd been having the same problem on my Galaxy S.
It had been working fine, and I've done nothing to the phone to change anything with it.
Just opened the MTP App on the phone, then just crash, restart, crash etc and kept looping like that.
(Mines the Optus AU version too - might be a problem with something on there?)
Anyways I used the WebSharing app to download all my files to a zip on my computer, then unmounted and formatted the internal SD card - and then rebooted the phone.
Once it rebooted, moved the zip files (unzipped) back onto the internal SD as they were originally and plugged into the USB and it all worked again.
Hello everyone, I'm new here and own a Galaxy S now for two weeks. Yesterday I to noticed/encountered the rebooting mtp application when plugging in the cable while the USB settings are set to 'connect to Kies'.
To be short I tried all offered solutions found on this topic on the web and in the end only the unmounting and formatting of the INTERNAL sd has helpt.
I made a backup via Websharing since selecting the 'mass storage' option didn't work for me yesterday. Obviously this is a slow way to make a backup. Try to only back-up what you deem to be imported files.
So the unmounting - formatting and rebooting (mounting) of the INTERNAL cards is the quickest solution and will safe you hours of work!
HOWEVER
Today I had the same rebooting MTP issue again. But since re-installing kies version 1.5.1.10083 I'm able to connect to the pc via 'Mass Storage'
You will see drive F: and drive G: if you at least succeed in connecting via the mass storage option.
I than did 2 things:
1.
I recently made some pictures and also copied some pictures from my pc to the G: drive ( INTERNAL SD) I renamed the pictures to short names so they didn't exceed 16 characters (one of the solutions I read online ).
2.
In the map data I found folders with the names of in my case Touiteur and Beautiful Widgets. Both folders contain a CACHE folder. I deleted the complete touiteur folder and thus also its CACHE folder.
Now I connected my Galaxy S to the usb cable again and behold, the rebooting of the MTP has stopped!
Now I'm not technical at all and have struggled with this issue the whole of yesterday ending up formatting my internal SD. And to be honest I don't know for sure what the working solution is in the end but can narrow it down to 2 things you may try if you can connect via the 'mass storage' option:
1. try giving pictures in G:\DCIM\folder name a short name if they are long or try to remove the pictures completely (make backup) just to see if either of this works.
2. Delete the CACHE folders in the APP folder under G:\data and see if this works
Again, I'm unsure what or why I solved it on my Galaxy S but give it a try if you have tried everthing else and do not want to format your INTERNAL SD
I've got a fix
Alright guys, I posted a video on how to repair the MTP application problem, especially for you spencee, check it out. Go to youtube and copy paste: MTP Application Crash Fix. And click the first one. It's by abrar447. Hope this helps!
Ok, I'm having this issue again! I watched the video by Abrar447 and deleted every single file in cash I could find ( actually did a search on the word 'cache' on the internal drive. Although I know this should now work my TMP application keeps rebooting. Am I missing something here ?
qman97 said:
Alright guys, I posted a video on how to repair the MTP application problem, especially for you spencee, check it out. Go to youtube and copy paste: MTP Application Crash Fix. And click the first one. It's by abrar447. Hope this helps!
Click to expand...
Click to collapse
Thanks again for posting this video. It actually worked for me, been trying to find the solution to that MTP crashing problem when trying to connect in Kies mode.
narrowed it down
I have this problem too. I saw the youtube vid and decided i'd delete one cache folder a time to see what was causing the problem. Found out that is was 'Sound Hound'. So i deleted the cache folder, MTP worked, then i used the app so it would create another cache folder, MTP clashed. Did it many times.
Hope this helps.
Aussi Optus
DTJG4
Root + One Click Lag fix
Really weird problem , after clearing the cache it works again.
I reccomend using CacheMate for Root Users (free or pro) which you can find in the market , you dont need to delete all the cache manually then
Hi..
Anyone know the exact name for the MTP Application..is there a way to replace the problematic version with a working version..On my ship with ROM. i9000dxjf4..MTP application showed steadily without keep crashing..
MtpApplication.apk
MtpApplication.odex.
If anyone has the working version (no crashing on Kies connection). can post here..I would like to experiment to overwrite it with a working version..
dehem333 said:
Really weird problem , after clearing the cache it works again.
I reccomend using CacheMate for Root Users (free or pro) which you can find in the market , you dont need to delete all the cache manually then
Click to expand...
Click to collapse
Perfect solution. Did the clearing manually - no success. Only Cachemate did the trick Thanks!
Soundhound
Hello,
I also had a lot of issue's with Kies. I also tried a lot. But the one thing that helped was removing SOUND HOUND (application and directory)
Hope this helpes for some people!
Cheers
I emptied the cache under the Android folder and it started working again. The thing is, as soon as I open the gallery, the cache is written again. I'll try to see if the new update fixed the issue.
The problem is the not cache in itself. The bug is the '16 character extension' problem. Google it if you like. The solution is to delete all the files having its last extension greater then 16 char, in your internal or external SD card.
I asked about the fix on twitter, the reply was this.
I found a small program which tell you which files are the problem.
Credits to the original creator, browse your SD card directory
Hello everybody,
i'm a bit new to Galaxy I9000 but i had the same issue with Kies and MTP apps. Actually i found out that the issue seems to be linked to file extension longer than 16 chars. Usually those files are inside cache directories so, you should just cancel them to fix it. I've got kies running correctly since then (last update of Kies running n Windows 7 64 bit). I know there is also a little app to scan files to search the 16 digits extension called "FileSearcherforKiesFix.rar" you can find it and download just putting it in google.
Hope this can help!
Regards
Mic
APK version?
karanits said:
The problem is the not cache in itself. The bug is the '16 character extension' problem. Google it if you like. The solution is to delete all the files having its last extension greater then 16 char, in your internal or external SD card.
I asked about the fix on twitter, the reply was .
I found a small program which tell you which files are the problem.
Credits to the original creator, browse your SD card directory
Click to expand...
Click to collapse
Is there an apk version of this? I'm unable to connect the phone to my x64 win7 at all right now...
Cheers,
Peter
Have tried everything and nothing seemed to work...
The "FileSearcherforKiesFix" finds some problematic files, but not all off them. Manually deleting long file names and cache folders seems to be insufficient either.. I think that there must be some cache files in other partitions that we cannot access via "Mass Storage" that are causing problems too. So we have to clear those files...
But thanks to a comment in this topic I have found a working solution:
1º Delete any problematic file with the "FileSearcherforKiesFix" method.
2º Use this app: http://www.appbrain.com/app/com.aac.cachemate.demo , with the option "PowerClear" turned on, and clear all cache from the phone.
After this the MTP thing installed instantly and now everything works.
NOTE: The "PowerClear" option may cause some undesired effects in some apps.. Backup first, or, use at your own risk.
For me the problem started when I copied lots of MP3 to my phone.
I solve this like this:
I connected my phone using the media mode.
Searched for all *.mp3 files
renamed them all to *.! (whatever extension)
(I use a program called FAR Manager, which is something similar to the old Norton commander, but for windows)
Connected with Kies and it got recognised
Hope it helps others
Hello !
I am feeling really down today after been trying to get my phone working again.
There is a huge problem currently, I am really annoyed that it doesn't work at all.
First thing, my phone won't start after update it just boot loops and never seem to end it.
First thing I noticed /boot, /cache /system and most things are gone, I can load up recovery but nothing more. I have no idea what happened but the whole image folder was wiped and I had to myself put in the CWM recovery.
I can't do an upgrade "again" as it will be stuck @ the unpacking part without starting it at all.
I been trying with 2.3 V2 and with B133(My stock rom I got).
If anyone has a solution that can solve this problem please help out if you could. Also if you are about to tell me get this and that, please most cases I haven't seen any of the Firmware roms in @modaco wiki links work. Means I can't download them, so if you happen to have spare copy please upload it and link it to me. I have been googling and looking through this section twice, nothing really worked out.
Thanks in advance !
If you didn't erase the .cust_backup partition which contain the image folder with all system' s .img files, then maybe it' s damaged. I had some problems with this partition before and when I checked it with windows check disk it repairs it and I had no problems from then. So, try this, and if you still haven' t any file on image folder, you can find the original folder on X5' s forums. Is definately here, but I don't remember where is the link and I don't gonna search it for you. If you cannot find it, you can allways reflash the original rom. If you fix the partition(if this is the problem), I don't think that you'll have problems with update any more.
dancer_69 said:
If you didn't erase the .cust_backup partition which contain the image folder with all system' s .img files, then maybe it' s damaged. I had some problems with this partition before and when I checked it with windows check disk it repairs it and I had no problems from then. So, try this, and if you still haven' t any file on image folder, you can find the original folder on X5' s forums. Is definately here, but I don't remember where is the link and I don't gonna search it for you. If you cannot find it, you can allways reflash the original rom. If you fix the partition(if this is the problem), I don't think that you'll have problems with update any more.
Click to expand...
Click to collapse
Hello, thanks for the reply.
I have no idea about this .cust_backup partition and how I am supposedly to access it via windows. Also the thing you said about fixing partition within Windows, the check disk thing. I am not sure about that part either as I can load CWM and it can read the partitions but they are empty. Also there is nothing in this forums that contains original things, only way for me to fix this if someone have extra copy and can guide me on how and where to place the all needed files. I am pretty sure it's only things that are missing and I can't get a grip out of this.
So to sum up what my problem is.
I did an upgrade from 2.2 to 2.3 with official firmware, it worked out normally but after a reboot my phone became stuck in an endless loop, I can't do anything and it will not I repeat it will not allow me to "re flash" any firmware I tried so far, the 2.3 V2 and B133.
I am begging someone in this forum section, please if you have the knowledge about this problem care to help?
I can't get a refund out the phone warrenty is off and I do not have that much spare money.
Thanks in advance !
If you can get to recovery, wipe cache and data. It should be possible in stock recovery.
The cust partition has all the images for bootloader, recovery etc. You can get to it with the pink screen. Reformatting and then reinserting the images and files could help, but try that when nothing else works.
I can't give you good help via phone, but try wiping data first. Also, try if you can use some other sd card.
Sent from my U8800 using Tapatalk
Blefish said:
If you can get to recovery, wipe cache and data. It should be possible in stock recovery.
The cust partition has all the images for bootloader, recovery etc. You can get to it with the pink screen. Reformatting and then reinserting the images and files could help, but try that when nothing else works.
I can't give you good help via phone, but try wiping data first. Also, try if you can use some other sd card.
Sent from my U8800 using Tapatalk
Click to expand...
Click to collapse
The most common things I have already done, but do enlighten me what this "custom" parition is. Because in windows I do not see such partition I see a removable partition which I have now added a folder called image with these containing files.
http://forum.xda-developers.com/showthread.php?t=1370960
EDIT ** Also regarding to first person who said about Windows partition manager. The thing is I see a lot of partitions and there is no labeling for them, might be because they are ext2/3 or even something else? In anycase I can't do so much I just find it really odd I have many duplicates and I am guessing that must be errors... Because I am seeing the main recovery partition which has no label too... its at 240 MB where 135MB is used. Lastly there is my internal SD card empty and healthy still I can't reach it within Windows if I do not mount it...And can't now without going into the android OS. I Have loads of free space "partitions I don't understand why they are there".
**
Thanks for helping out, it feels not good to have a half dead phone, it's still not solved :'-(
The .cust_backup is the mount point on android for this removable partition with image folder. In windows haven' t this name. I didn't mean to use the windows partition manager, just to use windows explorer, right click on the partition and choose properties, then tools and then check disk. Of course you can use partition manager too, but because as you found there are all no labeled other partitions there and is a bit confused.
As you mentioned, you found the original image folder and you replaced the files. Did you tried to do the update again after that?
Also you can see and the internal sd partiton, but you need linux system. This partition is not fat32, so windows cannot see it.
dancer_69 said:
The .cust_backup is the mount point on android for this removable partition with image folder. In windows haven' t this name. I didn't mean to use the windows partition manager, just to use windows explorer, right click on the partition and choose properties, then tools and then check disk. Of course you can use partition manager too, but because as you found there are all no labeled other partitions there and is a bit confused.
As you mentioned, you found the original image folder and you replaced the files. Did you tried to do the update again after that?
Also you can see and the internal sd partiton, but you need linux system. This partition is not fat32, so windows cannot see it.
Click to expand...
Click to collapse
I have placed all things that I got from here.
http://forum.xda-developers.com/showthread.php?t=1370960
And I can't run the upgrade firmware, it gets stuck at first stage which is to unpack the the update.app thing.
It just stays like that not blinking and frozen.
Did you tried now that you have the original files, to go to recovery mode and wipe data etc?
Also when you try to do the upgrade do you have the device connected with the cable?
I had this problem once and I think that when I disconnected the cable(or maybe wasn' t connected and I connected it, I don't remember well), the proccess bar starts to moving after a while and the upgrade completed successfully.
dancer_69 said:
Did you tried now that you have the original files, to go to recovery mode and wipe data etc?
Also when you try to do the upgrade do you have the device connected with the cable?
I had this problem once and I think that when I disconnected the cable(or maybe wasn' t connected and I connected it, I don't remember well), the proccess bar starts to moving after a while and the upgrade completed successfully.
Click to expand...
Click to collapse
You are not understanding me :-(, I have wiped already millions of times in millions of different ways just to get it work. And no, I don't have the device connrected when I upgrade, it won't work properly then, I have tried to wait for the progress bar to "start" move it won't happen the battery will die, and nothing happened.
I can't go in with normal Recovery mode, can only go in with CWM, the normal recovery mode is really small, I mean only 3mb, while the froyo version is 5mb. Now I am asking if you have the time to upload the image files from 2.3 V2, the ones in forums are for V1. Which I don't know might conflict.
Thanks again for trying to help me out, this is really frustrating to get it to work.
**EDIT**
I worked it out !
I think I understood what you meant, I did as you told I started first with pluggin in the charger forced it to upgrade and now it's upgrading, thank you so much dancer_69. I was going to go tomorrow to buy a new 2nd hand smartphone. But now I can save my money for other things !
**EDIT of EDIT **
I seem to have downgraded to B133, I will try now with B158 2.3 V2 again and hopefully it will work now.
Yes, wasn't clear because I don' t remember what I've done and solve it. But I think that I did it like you discribed too.
Anyway I'm glad that was helpful(kind of)..
And don' t give up so soon with smartphone' s bricks, I've faced brick kind of problems many times and if the device it' s not completely dead, there is something you can do. Maybe need more search or many tries(sometimes the same things) but at the end(and of course If there isn't a hardware problem) device can unbrick.
Hi.
I have a ASUS A55A laptop. Last night I tried to install some software. I think it is startdock. I found it while googling. In the file I found included a crack. When I run the crack suddenly my laptop restart and show me bluescreen. Actually these is not matter for me as I can reinstall windows at anytime. But I am wrong. First I tried to automatic restore but it fails. Then I tried "Refresh Your PC" and "Reset your PC" but sadly both fails showing me a error. Then I tried System restore and system Image recovery but it shows me I don't have user control on it and won't let me do that. Then I tried reinstalling windows but it says I have to format my whole hard disk and create new partition to do that. But I can't do that. My 750 GB hard disk is almost 500 GB used. So I am really fedup and need to fix it soon because I have many project to do. So is there anyway I can do that? Hope I can hear from you guys soon.
Thanks in advance.
PS: Now i can system restore using this command: rstrui.exe /offline:c:\windows.
But after restore it says restore failled.
Boot off the install disk, do a custom install, advanced disk options, delete your existing partitions, let the installer create and format new ones in the resulting unallocated space, and let the pain of going through backing up and recovering all your data be a lesson to you about software piracy.
i have got note 3 N9005 with the following info. android ver. 4.4.2 (N9005XXUENA2). it was working fine and i did not fine any problem with that firmware until i installed 2 applications the first is (APP2SD) and the second is (GL 2 App) and there was a free space of more than 4GB. Suddenly the phone restarted and first gave me a message of low space and all the phone builtin application (the gallery, the camera, the bluetooth, the s health and a lot of app) unfortunately stopped working. the free space shown in the storage tab in the settings is more than 4GB but when i enter any file manager such as "FX" or "EsExplorer" or "File Manager" even "My Files" gives me "storage media error" or "Access Denied" or "no storage media found" or "No Files" and off course i cannot find any of my data.
when i connected the phone to the laptop i found that the internal memory is 128MB only and completely empty.
unfortunately i tried a lot of solutions but with no solution.
1- to install the firmware again from the odin but the phone was not recognized on the laptop.
2- to restore the factory settings.
3- the wipe data/factory reset.
4- the wipe cache partition.
please i need help with this problem urgently. Many Thanks.
capmohamed said:
i have got note 3 N9005 with the following info. android ver. 4.4.2 (N9005XXUENA2). it was working fine and i did not fine any problem with that firmware until i installed 2 applications the first is (APP2SD) and the second is (GL 2 App) and there was a free space of more than 4GB. Suddenly the phone restarted and first gave me a message of low space and all the phone builtin application (the gallery, the camera, the bluetooth, the s health and a lot of app) unfortunately stopped working. the free space shown in the storage tab in the settings is more than 4GB but when i enter any file manager such as "FX" or "EsExplorer" or "File Manager" even "My Files" gives me "storage media error" or "Access Denied" or "no storage media found" or "No Files" and off course i cannot find any of my data.
when i connected the phone to the laptop i found that the internal memory is 128MB only and completely empty.
unfortunately i tried a lot of solutions but with no solution.
1- to install the firmware again from the odin but the phone was not recognized on the laptop.
2- to restore the factory settings.
3- the wipe data/factory reset.
4- the wipe cache partition.
please i need help with this problem urgently. Many Thanks.
Click to expand...
Click to collapse
Try removing them apps you installed, go to applications manager and delete the Data and cache they have.
If no good try this >>
dial *#12434# in your dialer and post the results... then >
Switch phone off and Press volume down, home button and power button at same time - tell me can you get to download mode?
radicalisto said:
Try removing them apps you installed, go to applications manager and delete the Data and cache they have.
If no good try this >>
dial *#12434# in your dialer and post the results... then >
Switch phone off and Press volume down, home button and power button at same time - tell me can you get to download mode?
Click to expand...
Click to collapse
N9005OXXENA5
Yes, I can enter the download mode but the phone is not recognized on the laptop. I changed so many drivers and updated the kies but still the problem.
capmohamed said:
N9005OXXENA5
Yes, I can enter the download mode but the phone is not recognized on the laptop. I changed so many drivers and updated the kies but still the problem.
Click to expand...
Click to collapse
KIES won't recognise the new boot loader from KK -- Try another port/cable or another computer to see if it picks up via ODIN
i tried another pc and onther cable and still the problem exists. is there any other solution to try.
thanks a lot my friends, at last i solved the problem.
capmohamed said:
thanks a lot my friends, at last i solved the problem.
Click to expand...
Click to collapse
If you would like to share how it would help others who may have the same problem.... :good:
Hi,
Somehow I accidentally deleted a file on my 32GB FAT mSD Card with my Note 3 (1st time this has happened). Have not used it since this happened.
Did a forum search https://forum.xda-developers.com/search.php?searchid=451406379 and found Photos recovery without Root, possible? Thread by frytek.
Questions:
1. Is it easier to undelete this file using Android or Windows? I have more experience using Windows?
2. Any recommendations concerning either/both Android or Windows Undelete software?
3. Is there anyway to prevent my Note 3 from deleting Anything (both files and photos)?
Thanks
Ken
SD card recover through windows and a card reader.
Try free tools like RECUVA first .
Hi JJEgan,
Thanks for the tip!
Since posting have been searching the Internet for this type of software. Found "Best Data Recovery Software of 2018" https://www.handyrecovery.com/best-data-recovery-apps.html#forward
Would like to reduce the recovery search as much as possible. I do know 1. the path for the deleted file and 2. the date and time the delete occurred.
Should add checked RECUVA options https://www.ccleaner.com/docs/recuva/recuva-settings "You can only change Recuva's settings in Advanced mode, not Wizard mode" then checked "Options - Actions tab" Finally found "Specifying what to search for" "If you want to search a specific folder on a drive, select the drive from the drop-down box at left, and then type the path name in the Filename or path drop-down box at right (in the format \windows). Recuva will search all files in the path's folder and subfolders." Seems exactly what I want!
As beginner am unsure of "type the path name in the Filename or path drop-down box at right (in the format \windows). Recuva will search all files in the path's folder and subfolders." I have not found an example of this. Was looking for a Screen Shot. Appreciate any clarification! Have done some searching but to date have not found any screen shots.
Thanks again!
Ken
Sorry I just usually scan the whole sd card.
JJEgan,
"...I just usually scan the whole sd card"
As a beginner have this question. How long does it take to scan a ~ full SD card? Also what is the hardware you use?
Thanks again for your help!
Windows 10. Recuva and a card reader.
Update, have been searching for the Recuva manual or user guide.
First used keywords "recuva manual" found "Using Recuva" https://www.ccleaner.com/docs/recuva/using-recuva Also found "MANUAL DE RECUVA | PDF Flipbook - Youblisher" http://www.youblisher.com/p/764688-MANUAL-DE-RECUVA/
Since need an Engllish manual researched using "English recuva manual" but got No results found for "English recuva manual" Using No "..." did find "Using Recuva to Restore Deleted Files on Windows" by Ronald Ross http://www.spkaa.com/wp-content/uploads/2012/10/SPK_Recuva.pdf
This was Very Helpful because p3 shows that with the Wizard at where were the files, last option, you can put in the specific path it even has a browse option (would like to show p3 but do not know how). Also as a beginner the screen shots were way more helpful.
KenithO said:
Hi,
Somehow I accidentally deleted a file on my 32GB FAT mSD Card with my Note 3 (1st time this has happened). Have not used it since this happened.
Did a forum search https://forum.xda-developers.com/search.php?searchid=451406379 and found Photos recovery without Root, possible? Thread by frytek.
Questions:
1. Is it easier to undelete this file using Android or Windows? I have more experience using Windows?
2. Any recommendations concerning either/both Android or Windows Undelete software?
3. Is there anyway to prevent my Note 3 from deleting Anything (both files and photos)?
Thanks
Ken
Click to expand...
Click to collapse
As the data to be recovered is on a microSD, get a card reader, or use the card reader slot on your computer, and scan the card with data recovery software. Data recovery software is usually designed to run on either Windows or Mac, although there is also some that is Linux based. SanDisk makes a good one, called RescuePRO.