Database Users

Galaxy Note Dead White Pixel (on grey background)

Hi all ! I recently bought a Galaxy note and was really happy with it. But recently I was reading a mail in the inbuilt mail client (not gmail) and had the background color set as grey and I see a tiny white dead pixel in the bottom half of the screen. I then performed the screen test with the RGB colors from the service menu but in all three screens its not visible. Its visible only on grey backgrounds not even visible on black background. Can any body else test this and confirm !!!.
Instructions: Configure the mail client in the phone (if not already configured) and open any mail and set the background color to grey. Zoom the mail as far as possible so as to see only the background and not any mail text. and check the whole screen for any stuck pixels from a distance of about 5-7 inches.
Please Check the pic !!!

Hello,
Can you please take a picture by a camera or so, as i think it gonna be easier for people to help you and to see exactly what do you mean.

I ve added the PICTURE now !

I have the same. I was considering to return it but I see the pixel not often at all.
Only on certain background...

tried to use screen test...gray background but nothing...
can you still exchange it ? Just tell them it keeps rebooting when in the middle of calls...works fro me...

More user please comment?
Sent from my GT-N7000 using XDA App

Checked... slightly hue change on right side but no stuck or dead pixel...

Checked mine and don't have any dead pixels or tint/hue problems. Screen seems perfect so far *knocks on wood*. HK white version of the phone.

Check to make sure your dead white pixel doesn't move when you scroll the gray background. I saw something that I thought looked just like yours when I opened up Pandora for the first time because it has a gray background when your entering your login info but I noticed when I scrolled up and down the tiny white pixel was moving as well and was completely gone when I scrolled it off the screen.

Twohothardware said:
Check to make sure your dead white pixel doesn't move when you scroll the gray background. I saw something that I thought looked just like yours when I opened up Pandora for the first time because it has a gray background when your entering your login info but I noticed when I scrolled up and down the tiny white pixel was moving as well and was completely gone when I scrolled it off the screen.
Click to expand...
Click to collapse
Sadly mine doesnt move

alexd83 said:
I have the same. I was considering to return it but I see the pixel not often at all.
Only on certain background...
Click to expand...
Click to collapse
Do you also have it on the bottom half of the screen, a little of the centre ?

return it back...this pricey phone should be perfect !!!

hi
Hi I too have this problem. *#0*# When I did the screen test; only green on the screen looks.And the gray screen appears normally please help

up
up please ....

ankydu said:
Sadly mine doesnt move
Click to expand...
Click to collapse
Suggest you return it. It should have at least one year's worth of Samsung warranty and depending on how you bought the phone (outright or through a carrier contract) they might be more generous as well.
And also mention that you bought this device for the screen and have a sharp eye for screen defects (because you are creative with the S-Pen? Hah!) and they may be more willing to offer an exchange or repair.
By the way it may also depend on which country you're in...

I got such a problem either.My phone had one dead pixel which is always black.And that happaned almost in 10 days after I've bought it.
I know it has 2 years of factory warranty and contacted with service.One of the technicians are a friend of mine and he told us not to give it to the service for just one dead pixel.One pixel is off the warranty until 5 and even it is 5 and the services agrees to change the panel,the phone couldn't be assembled as good as it used to be.So I decided not the see the dead pixel.

I have same issue
there is a reversed color pixel in my galaxy note display
it's visible in most background colors and just invisible in red and black back color.
this pixel is red in most times.

mines blue top right corner and you cab only see it when your screen goes in sleep mode
Sent from my GT-N7000 using XDA

Try rapidly changing colors on screen it helps the stuck pixel to come back to life if it's really a stuck pixel. Never get only your screen replaced it's real bad, most of them don't fit the screen proper, dust gets in and it'll irritate you more than the current stuck pixel. Get the phone completely replaced if you can. 1 stuck pixel is mostly ignored under warranty terms, but give it a try

[Q] Green Dots Screen Problem Galaxy S4

I bought a Galaxy S4 i9505, and update it to the latest firmware 4.2.2. After 7 days of usage, some green and black dots appear in the screen and they are blinking randomly on the screen (Please see the attached screenshot. The site uploaded the images in very low resolution and think the dots cannot be seen).
I think is a software problem, because it also appears in the screenshots.
Did anyone see this problem before?
P.S. I have already done a factory reset but the green dots problem still remained

galaxiasS4 said:
I bought a Galaxy S4 i9505, and update it to the latest firmware 4.2.2. After 7 days of usage, some green and black dots appear in the screen and they are blinking randomly on the screen (Please see the attached screenshot. The site uploaded the images in very low resolution and think the dots cannot be seen).
I think is a software problem, because it also appears in the screenshots.
Did anyone see this problem before?
Click to expand...
Click to collapse
I think that u have Deadpixels. Try a pixel test from the app store.

Tunestwo said:
I think that u have Deadpixels. Try a pixel test from the app store.
Click to expand...
Click to collapse
Thank you for your quick response. I don't think they are dead pixels because they are appearing in the screenshots. If they were dead pixels they will not be able to appear in the screenshots because this is a hardware problem. Isn't it?
i.e Think about your computer and PrinScreen Button. If you have a dead pixel on your monitor it never appears in the print screen picture.
Also, these dots are randomly produced anywhere and they are blinking all the time.

galaxiasS4 said:
Thank you for your quick response. I don't think they are dead pixels because they are appearing in the screenshots. If they were dead pixels they will not be able to appear in the screenshots because this is a hardware problem. Isn't it?
i.e Think about your computer and PrinScreen Button. If you have a dead pixel on your monitor it never appears in the print screen picture.
Also, these dots are randomly produced anywhere and they are blinking all the time.
Click to expand...
Click to collapse
Yep that was a derp reaction of me....sorry can't help u further. Did u tried flashing a rom?

Hi there,
I have the exact same problem currently running 4.3 XXUEMI8, however it has been a problem since I bought the phone brand new from stock.
Refer to screen shot attached, where the pixels are clearly visible at 1:1 zoom.
The green and red pixels are also very visible when viewing YouTube videos or anywhere that is displayed as solid BLACK or WHITE.
Did you ever find a resolution?
Here is a link to a full resolution image (XDA image uploader masks the pixels on resize): osiris-developments.co.nz/temp/Screenshot_2013-10-09-15-59-39.png

OSiRiSNZ said:
Hi there,
I have the exact same problem currently running 4.3 XXUEMI8, however it has been a problem since I bought the phone brand new from stock.
Refer to screen shot attached, where the pixels are clearly visible at 1:1 zoom.
The green and red pixels are also very visible when viewing YouTube videos or anywhere that is displayed as solid BLACK or WHITE.
Did you ever find a resolution?
Here is a link to a full resolution image (XDA image uploader masks the pixels on resize): osiris-developments.co.nz/temp/Screenshot_2013-10-09-15-59-39.png
Click to expand...
Click to collapse
ohh! I am so sorry about that. Exactly the same problem. Also, when I took pictures, they were fine, but when I made video calls, I saw the dots to my pc screen. I thought is like a VGA problem. If so, the damage is very huge, and maybe the motherboard needs to be replaced.
I didn't find any solution, so I sent the phone for a repair. A month passed, no news yet. I suggest you to return the phone as soon as possible!!
When I have news, I will write back to you.

Just to follow up on this, phone was replaced under warranty. Samsung did not specify what exactly was repaired, however it was turned around in about 3 working days.
I have since moved to the G900F anyway

Screen burn in / ghosting?

Dear all,
I wanted to see if anybody else is experiencing the same issue. I have received my S6 Edge+ on Tuesday and a couple of days ago I have noticed the following problem that annoys me a bit.
I am using a lot of video chat (Kakao Talk if that matters) and every day in the evening I notice black edges of the video screen where my own video feed is usually shown on the top right of my display.
The whole square seems to be a bit lighter / more white too. This is especially noticeable if you turn up the brightness. Normally the square goes away until the morning, but its really not pretty to look at the screen during the evening hours.
I don't have enough posts to attach a sample picture, but anyway my Note 3 camera can't quite capture what I am seeing. When I look at it, there is a noticeable "more white" square with darker edges.
If anybody is interested in seeing it, I can PM you the imgur link.
So my question is: Has anyone experienced a similar issue? Maybe with a different AMOLED phone? Did the problem go away after some time or did you exchange your phone?
I am a bit hesitant to send it in, as since the problem usually goes away over night, they won't see the same issue when my phone arrives at the service center.
If you want to check your screen I suggest to turn the brightness up and use either a white background or "Screen Test and Fix" from the Play Store
Thank you in advance for your time and input.

HDYves said:
Dear all,
I wanted to see if anybody else is experiencing the same issue. I have received my S6 Edge+ on Tuesday and a couple of days ago I have noticed the following problem that annoys me a bit.
I am using a lot of video chat (Kakao Talk if that matters) and every day in the evening I notice black edges of the video screen where my own video feed is usually shown on the top right of my display.
The whole square seems to be a bit lighter / more white too. This is especially noticeable if you turn up the brightness. Normally the square goes away until the morning, but its really not pretty to look at the screen during the evening hours.
I don't have enough posts to attach a sample picture, but anyway my Note 3 camera can't quite capture what I am seeing. When I look at it, there is a noticeable "more white" square with darker edges.
If anybody is interested in seeing it, I can PM you the imgur link.
So my question is: Has anyone experienced a similar issue? Maybe with a different AMOLED phone? Did the problem go away after some time or did you exchange your phone?
I am a bit hesitant to send it in, as since the problem usually goes away over night, they won't see the same issue when my phone arrives at the service center.
If you want to check your screen I suggest to turn the brightness up and use either a white background or "Screen Test and Fix" from the Play Store
Thank you in advance for your time and input.
Click to expand...
Click to collapse
Not sure if this is the exact case (I didn't read the complete article), but you should look at this :-
http://www.makeuseof.com/tag/save-screen-prevent-burn-in-amoled-screens/
Also use the code *#0*# on dialer to verify the screen with each colored pixel one at a time.

Resurrecting a very old thread, but I just burned the "Samsung Galaxy Edge+" text from the boot up onto my screen, which sucks. Bought the international model off Swappa used, so no warranty. Was my own fault, tried flashing a custom recovery onto the phone but it didn't work and got stuck on that bootup screen (which is max brightness, which made it even worse). I was doing something else at the time so couldn't get to my phone, it was probably left like that for about 30 minutes only and that was enough to burn the text into the screen....... WEAK.
Currently trying one of those screen burn-in fix apps from the Play Store, we'll see if it works.....

Artefacts on the screen

Hello everyone,
Got a problem with my Galaxy note 3 amoled screen. Couple months ago some lines appeared on that, look like artefacts or dead pixels or something, not really sure. Didn't drop/drop in water the device before that. No idea why that happen. But, they don't go.
Tried some dead pixels apps from market with no success.
Due to certain reasons cannot give the device to repair service, so, need to try to fix that by myself.
OS version is 4.3, if that matters.
Any help will be highly appreciated.
Will attach the screenshot. The line in the middle. Have few of them already. Background is green, to make it more visible.
Thanks!

Shinkoku said:
Hello everyone,
Got a problem with my Galaxy note 3 amoled screen. Couple months ago some lines appeared on that, look like artefacts or dead pixels or something, not really sure. Didn't drop/drop in water the device before that. No idea why that happen. But, they don't go.
Tried some dead pixels apps from market with no success.
Due to certain reasons cannot give the device to repair service, so, need to try to fix that by myself.
OS version is 4.3, if that matters.
Any help will be highly appreciated.
Will attach the screenshot. The line in the middle. Have few of them already. Background is green, to make it more visible.
Thanks!
Click to expand...
Click to collapse
Looks more like heat damage to the screen adhesive than a software/electronic defect, to me. I'm just guessing here, but could it have been left in a spot where a beam of focused light could burn the screen? Mine has a few little defects on the screen from where a water bottle on a window ledge focused the sunlight onto a point on the screen.

factory reset.
Flash stock rom and see .

Thanks for replies guys,
One more thing I probably should mention,
The line on the attached pic is maximized, the real lines are quite small, like 3-5mm length. Really small. But anyway visible...
Jaitsu,
Hmm tried to recall but don't think something like that happened. Sometimes I use my phone as GPS when riding bike, means it's outside under the sun (but not a focused light or something), max. 1 hour per time. Could that be reason?
Also, did you find any way to fix that, by yourself?
I read about several ways to fix screen issues, including leaving phone without battery for some time, or even placing it into the freezer. Tried battery method yesterday with no result, but kind of worry about the freezer...
JJEgan
Yes factory reset is a common advice but you really think it might help? Looks like a hardware issue to me. Can a software glitch damage the display? Also, lines are everywhere on the screen, not like one certain place.
Will give it a try if nothing else found, just, sounds uncommon...

Agree probably hardware but a factory reset rules out firmware .
Thats the first step for a service tech sheet .

LeEco Pro 3 Display

I have this beautiful and powerful phone LeEco Pro 3 that i`ve been using for half an year or so with AOSIP ROM. Its a wonderful phone with an amazing performance.
The thing is my display started a problem history that has become a long history i will try to resume in a few words.
It started in one day i pressed the power button in order to light the display on and check something in an APP i needed. I found out that before the display lighted on some weird colors and artifacts appeared on screen. But indeed the display worked fine.I thought it was just a temporary thing and just kept using it until In the second day that the weird colors and artifacts became permanent, so i realized i was in trouble. :crying:
Tried sending the phone to technical assistance.
The first one - Told me that they could get a new display for testing but indeed the results were the same and they were seeing oxidation in the display connector on the board, not the display flex cable but the main board connection. They said they would not go further into it and they decided to give the phone back to me. Weird thing is that when i turned the phone one it worked for one day without issues. He said the phone was in the same condition, but that is not what i saw. The problem indeed happened again one day later , but it was less worse as i could at least see the screen, but almost half the screen was horribly shaking, trembling.
The second one - Once the tech guy looked the phone he said he didnt see any sign of the phone getting opened. He said he would be seeing signs of glues or anything like that but in his opinion it was definitely not opened. But he warned me the display could physically brake once he opens it as the phone got contact with oxidation in the toilet(I used to left it in the toiled while i take bath). So i was afraid and decided to back off.
The third one - Said he could not find any display so he sent the phone back to me. Didnt open it at all as he was trying to wait for the new display to arrive in order to be safe. They said they are 90% sure its display replacement would do the job. The thing is - if i used in hot environments the issues seems to slowly disappear . If i use it in cold environments the problems seems to get worse
So here i am. I CAN buy another screen over the internet. But i am afraid if it will work or not. Have anyone there faced same issue? What do you recommend me to do? What would you do
Thanks in advance

VicPereira said:
I have this beautiful and powerful phone LeEco Pro 3 that i`ve been using for half an year or so with AOSIP ROM. Its a wonderful phone with an amazing performance.
The thing is my display started a problem history that has become a long history i will try to resume in a few words.
It started in one day i pressed the power button in order to light the display on and check something in an APP i needed. I found out that before the display lighted on some weird colors and artifacts appeared on screen. But indeed the display worked fine.I thought it was just a temporary thing and just kept using it until In the second day that the weird colors and artifacts became permanent, so i realized i was in trouble. :crying:
Tried sending the phone to technical assistance.
The first one - Told me that they could get a new display for testing but indeed the results were the same and they were seeing oxidation in the display connector on the board, not the display flex cable but the main board connection. They said they would not go further into it and they decided to give the phone back to me. Weird thing is that when i turned the phone one it worked for one day without issues. He said the phone was in the same condition, but that is not what i saw. The problem indeed happened again one day later , but it was less worse as i could at least see the screen, but almost half the screen was horribly shaking, trembling.
The second one - Once the tech guy looked the phone he said he didnt see any sign of the phone getting opened. He said he would be seeing signs of glues or anything like that but in his opinion it was definitely not opened. But he warned me the display could physically brake once he opens it as the phone got contact with oxidation in the toilet(I used to left it in the toiled while i take bath). So i was afraid and decided to back off.
The third one - Said he could not find any display so he sent the phone back to me. Didnt open it at all as he was trying to wait for the new display to arrive in order to be safe. They said they are 90% sure its display replacement would do the job. The thing is - if i used in hot environments the issues seems to slowly disappear . If i use it in cold environments the problems seems to get worse
So here i am. I CAN buy another screen over the internet. But i am afraid if it will work or not. Have anyone there faced same issue? What do you recommend me to do? What would you do
Thanks in advance
Click to expand...
Click to collapse
There are many many post on this subject, recently in fact. That has links. In fact, you can find them on Alibaba that are all black and made specifically for the Le Pro 3. Here is a link of a guy who used the cool s1 display
Yes it sounds like the display or the flex cables.
Link 1
Here you go cheap and they have the black one

tsongming said:
There are many many post on this subject, recently in fact. That has links. In fact, you can find them on Alibaba that are all black and made specifically for the Le Pro 3. Here is a link of a guy who used the cool s1 display
Yes it sounds like the display or the flex cables.
Link 1
Here you go cheap and they have the black one
Click to expand...
Click to collapse
Thank you!
So i can go on and buy another display . Would you do it without worrying?
In the country i live in the display costs 189. The phone costs 900 or 1000.