Artefacts on the screen - Galaxy Note 3 Q&A, Help & Troubleshooting

Hello everyone,
Got a problem with my Galaxy note 3 amoled screen. Couple months ago some lines appeared on that, look like artefacts or dead pixels or something, not really sure. Didn't drop/drop in water the device before that. No idea why that happen. But, they don't go.
Tried some dead pixels apps from market with no success.
Due to certain reasons cannot give the device to repair service, so, need to try to fix that by myself.
OS version is 4.3, if that matters.
Any help will be highly appreciated.
Will attach the screenshot. The line in the middle. Have few of them already. Background is green, to make it more visible.
Thanks!

Shinkoku said:
Hello everyone,
Got a problem with my Galaxy note 3 amoled screen. Couple months ago some lines appeared on that, look like artefacts or dead pixels or something, not really sure. Didn't drop/drop in water the device before that. No idea why that happen. But, they don't go.
Tried some dead pixels apps from market with no success.
Due to certain reasons cannot give the device to repair service, so, need to try to fix that by myself.
OS version is 4.3, if that matters.
Any help will be highly appreciated.
Will attach the screenshot. The line in the middle. Have few of them already. Background is green, to make it more visible.
Thanks!
Click to expand...
Click to collapse
Looks more like heat damage to the screen adhesive than a software/electronic defect, to me. I'm just guessing here, but could it have been left in a spot where a beam of focused light could burn the screen? Mine has a few little defects on the screen from where a water bottle on a window ledge focused the sunlight onto a point on the screen.

factory reset.
Flash stock rom and see .

Thanks for replies guys,
One more thing I probably should mention,
The line on the attached pic is maximized, the real lines are quite small, like 3-5mm length. Really small. But anyway visible...
Jaitsu,
Hmm tried to recall but don't think something like that happened. Sometimes I use my phone as GPS when riding bike, means it's outside under the sun (but not a focused light or something), max. 1 hour per time. Could that be reason?
Also, did you find any way to fix that, by yourself?
I read about several ways to fix screen issues, including leaving phone without battery for some time, or even placing it into the freezer. Tried battery method yesterday with no result, but kind of worry about the freezer...
JJEgan
Yes factory reset is a common advice but you really think it might help? Looks like a hardware issue to me. Can a software glitch damage the display? Also, lines are everywhere on the screen, not like one certain place.
Will give it a try if nothing else found, just, sounds uncommon...

Agree probably hardware but a factory reset rules out firmware .
Thats the first step for a service tech sheet .

Related

My screen has a weird "watermark" on it.

Ok so I don't know if watermark would be the right word. But that is the best way to describe it. I had my phone in the case in my purse. Woke up and went to use it and it had a perfect rectangle in the middle of the phone that looks like maybe the screen has been pressed to hard and never let go of. I will show a picture to let you see what I'm talking about. I've never dropped my phone. And I know nothing happened to it because I was sleeping and it was never touched. I've tried to contact htc, no response. And I purchased my phone off of craigslist so not sure on the warranty and that sort. But I am very sad and hope that maybe you guys can help me. I've searched high and low but every search comes up with nothing, or not exactly the same problem I'm having. I've soft reset and hard reset but to be completely honest with you I think that It has nothing to do with the software but the actual hardware.
Thank you in advance!
it is called newton-rings you can read more about that on wikipedia
you can find discusion in here
http://forum.xda-developers.com/showthread.php?t=531329
hope that HTC will help you with this
oh thank you so much that's all I needed was a name for it!
I have noticed a mark like yours on my screen for the past few days, just thought it was about a damp under the screen protector, so today whilst installing wm6.5 I decided to remove the screen protector, only to find that the phone no longer responded to touch screen! looks like ill be in contact with HTC tomorrow about getting it sent back for repair.
I don't know if I am completly correct when writing this, so please correct if I am totally wrong.
This is not actually, per definition, newton rings. As described on wikipedia, newton rings is reflection of light between two surfaces where one is flat and the other is spherical. The width of the light and dark rings are supposed to become smaller the further out from the center of the spherical surface you go.
I have not opened my device yet, but I have a feeling that it is som kind of fluid that is doing this. I actually have a drop of some kind of fluid (probably water) coming in from the right side of the screen, just above center.
I will post back as soon as I have opened it.
EDIT: Ok, it seems I could be very wrong as I found this post: http://forum.xda-developers.com/showthread.php?t=560051
BUT, i still have drop of water (I think) coming in from the right side of the screen.

[Q] TV-LIKE(snowy) screen , any help with that? It must be a design defect

Hi all dear members. Since the first day i bought this phone i've been seeing lots of screen issues about it but i never thought i would have one. It's proved me wrong.
So here's my problem, my device has developed halo all around it when the bg color gets grey. Most of the time , it's not obvious. I can live with that. Recently, my screen starts to show me some tv-like stripes every now and then, it doesn't last long. after one second or two, it disappera and then it'll show from time to time.
I'm afraid it's just the start. It's similar to most of the issue ppl claim as screen flikering or screen jittering or shaking screen, it's a bit different though.
Has anyone encountered the same issue. More importantly, has anyone found any solutions yet? I searched google and failed to find answers. And i looked into it on Baidu,a chinese search engine, where i found some answers that claims it's not the screen issue ,instead , it's just the ribbon cable is lose. And anyone who replace a new screen for that is stupid.I'm just not sure about this.
My phone was bought on the internet and shipped to China, thus, I don't have warranty to rely on. And my phone is only 10 months old. I never dropped it and i have kept it well.(LG logo on the rear back still falls off), I just don't get why LG made this so vulnerable.
Even though i have ordered the nexus 6, my g2 running CM12 is still crazily fast and I don't want to give up on it. I'm so happy about my d802 except for all issues about the screen.
Any help would be aprreciated. Thanks again. Hi all dear members. Since the first day i bought this phone i've been seeing lots of screen issues about it but i never thought i would have one. It's proved me wrong.
So here's my problem, my device has developed halo all around it when the bg color gets grey. Most of the time , it's not obvious. I can live with that. Recently, my screen starts to show me some tv-like stripes every now and then, it doesn't last long. after one second or two, it disappera and then it'll show from time to time.
I'm afraid it's just the start. It's similar to most of the issue ppl claim as screen flikering or screen jittering or shaking screen, it's a bit different though.
Has anyone encountered the same issue. More importantly, has anyone found any solutions yet? I searched google and failed to find answers. And i looked into it on Baidu,a chinese search engine, where i found some answers that claims it's not the screen issue ,instead , it's just the ribbon cable is lose. And anyone who replace a new screen for that is stupid.I'm just not sure about this.
My phone was bought on the internet and shipped to China, thus, I don't have warranty to rely on. And my phone is only 10 months old. I never dropped it and i have kept it well.(LG logo on the rear back still falls off), I just don't get why LG made this so vulnerable.
Even though i have ordered the nexus 6, my g2 running CM12 is still crazily fast and I don't want to give up on it. I'm so happy about my d802 except for all issues about the screen.
Any help would be aprreciated. Thanks again.
Hi, I also have a problem with the screen on my lg g2, appeared to me that the white line disappears and comes back, when I do print screen and transfer the image on the computer that line is not visible, and that line is not always the same intenziteta.Try to do print screen and set an image or we send the mail to compare the problem
i'm so pissed about the screen, yes, my gnex bought 3 years ago looks yellow and ****ty. but other than that, totally fine, but for g2, ive read so many complaints about it. Guess no one has figured it out. Maybe I will open my phone and try to figure out when the screen completely goes crazy. During I type, it has happed for 4 times . so very annoying.
Sent from my LG-D802 using XDA Free mobile app
I think you should try to put in some rom, I hope it's a software problem, I found the solution for my phone cloudy g3:good:
i flash different cm12 nightlies. i don't think its a software related issue. I'm not the only one with this issue. Yesterday I opened this phone ,well with my fingernails. And coz I didn't have the right screwdriver, I wasn't able to open that black cover at the button down bellow the battery, but I cleared the places around the USB port and there's a black tape glued near the camera , I pressed it and I put the phone together and guess what, the problem was gone for one day, and I will continue to keep an eye on it.
Sent from my LG-D802 using XDA Free mobile app

[Q] Strange Screen Issue: Is it the end?

So i've had my Nexus 4 for just over 2 years now. It's stuck by me through thick and thin, i think this might be the end though.
Anyway, so i picked the phone up at around 2 am this morning, it had been working perfectly all day up to this point. So i picked it up, the colours on the screen are a bit weird. I change what's on the screen and the colours remain weird, so i do the standard thing of a reboot to see if that clears it up. This is where the big issue comes in, when the phone turns on again, there's a 1 cm wide black bar on the left side of the screen. Nothing appears to affect it, but sometimes it randomly appears greyer than others.
The rest of the screen has the same weird colours as it did before i restarted, kind of muted, and moving light areas on the screen (like app icons) makes bars of lighter colour move across the screen with them.
If i didn't know that the phone hadn't been dropped i'd be saying that the screen was just broken right now. But i flashed CM12 (was on the latest PA beta) and when the phone was restarting the whole screen flashed working for a split second before going to its broken state again. This hints at the issue being software related, especially given that it initially happened with no physical damage occurring to the phone? When thinking about this, the colour issue reminds me of what happens when you installed CM11 with the wrong kernel and it looks messed up...
Anyway, I think my phone is dead, and i'm posting here in case someone has some genius idea as to what on earth killed my phone.
I'm pretty good at doing stuff with the phone, so can flash and install whatever, hindered only slightly by missing 1 cm of the recovery menu. I would take pictures, but normally i use my phone as a camera and...... If any more info would be useful then please ask!
Thanks for any help, ideas or input in advance!
T

LeEco Pro 3 Display

I have this beautiful and powerful phone LeEco Pro 3 that i`ve been using for half an year or so with AOSIP ROM. Its a wonderful phone with an amazing performance.
The thing is my display started a problem history that has become a long history i will try to resume in a few words.
It started in one day i pressed the power button in order to light the display on and check something in an APP i needed. I found out that before the display lighted on some weird colors and artifacts appeared on screen. But indeed the display worked fine.I thought it was just a temporary thing and just kept using it until In the second day that the weird colors and artifacts became permanent, so i realized i was in trouble. :crying:
Tried sending the phone to technical assistance.
The first one - Told me that they could get a new display for testing but indeed the results were the same and they were seeing oxidation in the display connector on the board, not the display flex cable but the main board connection. They said they would not go further into it and they decided to give the phone back to me. Weird thing is that when i turned the phone one it worked for one day without issues. He said the phone was in the same condition, but that is not what i saw. The problem indeed happened again one day later , but it was less worse as i could at least see the screen, but almost half the screen was horribly shaking, trembling.
The second one - Once the tech guy looked the phone he said he didnt see any sign of the phone getting opened. He said he would be seeing signs of glues or anything like that but in his opinion it was definitely not opened. But he warned me the display could physically brake once he opens it as the phone got contact with oxidation in the toilet(I used to left it in the toiled while i take bath). So i was afraid and decided to back off.
The third one - Said he could not find any display so he sent the phone back to me. Didnt open it at all as he was trying to wait for the new display to arrive in order to be safe. They said they are 90% sure its display replacement would do the job. The thing is - if i used in hot environments the issues seems to slowly disappear . If i use it in cold environments the problems seems to get worse
So here i am. I CAN buy another screen over the internet. But i am afraid if it will work or not. Have anyone there faced same issue? What do you recommend me to do? What would you do
Thanks in advance
VicPereira said:
I have this beautiful and powerful phone LeEco Pro 3 that i`ve been using for half an year or so with AOSIP ROM. Its a wonderful phone with an amazing performance.
The thing is my display started a problem history that has become a long history i will try to resume in a few words.
It started in one day i pressed the power button in order to light the display on and check something in an APP i needed. I found out that before the display lighted on some weird colors and artifacts appeared on screen. But indeed the display worked fine.I thought it was just a temporary thing and just kept using it until In the second day that the weird colors and artifacts became permanent, so i realized i was in trouble. :crying:
Tried sending the phone to technical assistance.
The first one - Told me that they could get a new display for testing but indeed the results were the same and they were seeing oxidation in the display connector on the board, not the display flex cable but the main board connection. They said they would not go further into it and they decided to give the phone back to me. Weird thing is that when i turned the phone one it worked for one day without issues. He said the phone was in the same condition, but that is not what i saw. The problem indeed happened again one day later , but it was less worse as i could at least see the screen, but almost half the screen was horribly shaking, trembling.
The second one - Once the tech guy looked the phone he said he didnt see any sign of the phone getting opened. He said he would be seeing signs of glues or anything like that but in his opinion it was definitely not opened. But he warned me the display could physically brake once he opens it as the phone got contact with oxidation in the toilet(I used to left it in the toiled while i take bath). So i was afraid and decided to back off.
The third one - Said he could not find any display so he sent the phone back to me. Didnt open it at all as he was trying to wait for the new display to arrive in order to be safe. They said they are 90% sure its display replacement would do the job. The thing is - if i used in hot environments the issues seems to slowly disappear . If i use it in cold environments the problems seems to get worse
So here i am. I CAN buy another screen over the internet. But i am afraid if it will work or not. Have anyone there faced same issue? What do you recommend me to do? What would you do
Thanks in advance
Click to expand...
Click to collapse
There are many many post on this subject, recently in fact. That has links. In fact, you can find them on Alibaba that are all black and made specifically for the Le Pro 3. Here is a link of a guy who used the cool s1 display
Yes it sounds like the display or the flex cables.
Link 1
Here you go cheap and they have the black one
tsongming said:
There are many many post on this subject, recently in fact. That has links. In fact, you can find them on Alibaba that are all black and made specifically for the Le Pro 3. Here is a link of a guy who used the cool s1 display
Yes it sounds like the display or the flex cables.
Link 1
Here you go cheap and they have the black one
Click to expand...
Click to collapse
Thank you!
So i can go on and buy another display . Would you do it without worrying?
In the country i live in the display costs 189. The phone costs 900 or 1000.

[HUAWEI P10 LITE] Screen burn, ghost images, but it's temporal

I'm new to this forum, so I posted in general this problem I'm having since I don't know which category fits for this.
I know this forum is for software-related topics, but I've found hardware questions as well, so I guess this should be fine.
Basically, some time ago my phone started having this problem, which I suspect is hardware related, which is what they call screen burn.
Funny thing is, people usually say this problem is permanent, but in my case it's just temporal.
Sometimes my screen is working just fine, and suddenly starts flickering. If I try to switch apps, a "ghost image" of the other app stays there in the background, and until the screen refreshes, it takes time, or maybe I have to switch my screen on-off again, etc.
Another times It turns white, but I still can use my phone properly.
I've identified it's just a screen issue, because as I said, I can actually use my phone fine, but I have this flickers and ghost images. These ghost images are actually the most annoying problem when they happen.
To do some testing, I downloaded a burn-in test app to check every colour, and I've noticed that most colours work fine, but just the white and grey were weird? Like, maybe in the top of the screen the colour wouldn't show, but in the rest of the screen it was working.
Other times, the screen starts to display "colour lines" in front of everything, and after some time they disappear.
Want I want to know is, is this a hardware problem, or software? I guess it's hardware, I'd find it weird to be software.
If so, changing the screen would fix this ghost images and flickers? I haven't tried changing a phone screen before, but I can just buy one and there are videos for my model on how to change the screen so I could do it.
What I want to know is, how to fix this, and If replacing the screen would do. I honestly am against the consumerism trend of throwing away phones, so I at least want to try.
Thanks.
adrianjaramillo said:
I'm new to this forum, so I posted in general this problem I'm having since I don't know which category fits for this.
I know this forum is for software-related topics, but I've found hardware questions as well, so I guess this should be fine.
Basically, some time ago my phone started having this problem, which I suspect is hardware related, which is what they call screen burn.
Funny thing is, people usually say this problem is permanent, but in my case it's just temporal.
Sometimes my screen is working just fine, and suddenly starts flickering. If I try to switch apps, a "ghost image" of the other app stays there in the background, and until the screen refreshes, it takes time, or maybe I have to switch my screen on-off again, etc.
Another times It turns white, but I still can use my phone properly.
I've identified it's just a screen issue, because as I said, I can actually use my phone fine, but I have this flickers and ghost images. These ghost images are actually the most annoying problem when they happen.
To do some testing, I downloaded a burn-in test app to check every colour, and I've noticed that most colours work fine, but just the white and grey were weird? Like, maybe in the top of the screen the colour wouldn't show, but in the rest of the screen it was working.
Other times, the screen starts to display "colour lines" in front of everything, and after some time they disappear.
Want I want to know is, is this a hardware problem, or software? I guess it's hardware, I'd find it weird to be software.
If so, changing the screen would fix this ghost images and flickers? I haven't tried changing a phone screen before, but I can just buy one and there are videos for my model on how to change the screen so I could do it.
What I want to know is, how to fix this, and If replacing the screen would do. I honestly am against the consumerism trend of throwing away phones, so I at least want to try.
Thanks.
Click to expand...
Click to collapse
Hi...
so it could be software or hardware based.
first i would make a full backup and then try to completly reset the firmware and check if the issue is done
if not...it could be the screen or the mainboard or the connector to the mainboard.
at first i would try to change the screen to a new one. mostly the screen have problems. if that not work it can be the mainboard...for a buying a mainboard i would look at ebay for a completly damage devices just to remove the mainborad there and to buod in to your Device
hope that helps you
solong
speedson
speedson said:
Hi...
so it could be software or hardware based.
first i would make a full backup and then try to completly reset the firmware and check if the issue is done
if not...it could be the screen or the mainboard or the connector to the mainboard.
at first i would try to change the screen to a new one. mostly the screen have problems. if that not work it can be the mainboard...for a buying a mainboard i would look at ebay for a completly damage devices just to remove the mainborad there and to buod in to your Device
hope that helps you
solong
speedson
Click to expand...
Click to collapse
I commented my problem with a friend who studied CS with me, and he told me after seeing the phone that in his opinion it's likely the screen. I think so too.
It's ebay a decent play for buying a screen? Or better aliexpress? I've seen screens for huawei p10 lite in aliexpress
adrianjaramillo said:
I commented my problem with a friend who studied CS with me, and he told me after seeing the phone that in his opinion it's likely the screen. I think so too.
It's ebay a decent play for buying a screen? Or better aliexpress? I've seen screens for huawei p10 lite in aliexpress
Click to expand...
Click to collapse
Hi...
Idk if ebay or Alie would be better. I would take a look wich one could send it fastest to me and if it is original Part or from another manufacture.
Hello, I've been experiencing same kind of issues in recent months and I'm interested how the story continued and did fixing the screen was the solution?
Thanks in advance.

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