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GUYS,
PLEASE BEWARE, the Galaxy S3 is no where as sturdy as the S1 which i previously owned or a S2.
Today it just fell off from my pocket and see what happened to the screen :-(
I had dropped my previous S1 a million times in the period of 2 years and not a single scratch
I am going to give it in on warranty, pathetic stuff from samsung
please everyone take care and use a casing.
Yikes
That's annoying. Hope you get it fixed mate.
I wonder if Samsung does that dirty trick of logging out the G sensor to detect whether it's been dropped or not and not accept warranty repairs based on it.
It was all fine after the drop. I used it for about 30 min. Then when i woke up in the morning, the screen was like this
it was a very subtle drop, this is pathetic quality and should be covered under manufacturer defect
Warranty don't cover clumsiness
G-sensor isn't a dirty trick to see if phone is dropped its proof
Sending back for warranty repairs saying you didn't drop it is a dirty trick
If you drop your phone a million times I strongly suggest phone insurance and a otter box case
Sent from my GT-I9100 using XDA
then they should say that this phone is made out of glass.
ITs a phone its supposed to be able to take such small hicups
Suck it up man.
Don't drop so much money on something so epic if you can't take care of it.
Phone aren't made for dropping.
Sent from my GT-I9300 using Tapatalk 2
To be fair, its pretty reasonable to expect that someone would at some point in a two year period drop a device that they will likely be carrying about with them ALL the time and removing it from and replacing it in their pocket frequently.
Just yesterday my s3, having only got it on monday, slid off the arm of my sofa because every surface of it is glassy smooth and bounced off the edge of a wooden table. Luckily it was unscathed but it is not unreasonable to expect a device of this nature to be able to withstand such an accident.
There is a certain amount of luck involved here though because obvioisly even the lightest tap at the right angle and position could shatter a screen.
Sent from my GT-I9300 using xda premium
manemzjum said:
Warranty don't cover clumsiness
G-sensor isn't a dirty trick to see if phone is dropped its proof
Sending back for warranty repairs saying you didn't drop it is a dirty trick
If you drop your phone a million times I strongly suggest phone insurance and a otter box case
Sent from my GT-I9100 using XDA
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Agree with the last line if you are prone to dropping the phone alot you should definitely get a otterbox.
Joshnz said:
Suck it up man.
Don't drop so much money on something so epic if you can't take care of it.
Phone aren't made for dropping.
Sent from my GT-I9300 using Tapatalk 2
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If i am paying this amount of money for a phone i would expect it to survive a fall or 2.
hefonthefjords said:
To be fair, its pretty reasonable to expect that someone would at some point in a two year period drop a device that they will likely be carrying about with them ALL the time and removing it from and replacing it in their pocket frequently.
Just yesterday my s3, having only got it on monday, slid off the arm of my sofa because every surface of it is glassy smooth and bounced off the edge of a wooden table. Luckily it was unscathed but it is not unreasonable to expect a device of this nature to be able to withstand such an accident.
There is a certain amount of luck involved here though because obvioisly even the lightest tap at the right angle and position could shatter a screen.
Sent from my GT-I9300 using xda premium
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Click to collapse
In the 6 months that i had my S2 i dropped it twice and Thank GOD nothing happened to it.. i am careful with my phone but in the end i am just human and it is quite possible for the phone to fall.
Do you want a slim sexy phone that is fragile, or do you want a sturdy phone like this?
zondakaka said:
it was a very subtle drop, this is pathetic quality and should be covered under manufacturer defect
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only if the manufacturer dropped it.
Tachikoma_kun said:
Do you want a slim sexy phone that is fragile, or do you want a sturdy phone like this?
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LOL was gonna reply with teh same
Also try playing cricket and catching ball you'll develop better grip and control over things you hold in your hands
sak500 said:
LOL was gonna reply with teh same
Also try playing cricket and catching ball you'll develop better grip and control over things you hold in your hands
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With today's technology and what it costs is the minimum that can withstand drops of at least 50 cm like my RAZR .........
If im not mistaken it seems as if all the white ones are the ones with the faulty issues... the cracked screens, the exploding phone, dead screen... dont you think that might be the reason they're releasing the white at a later time? to perfect it a lil more...i read something where that they had to redo the pebble blue because of some issues and maybe they're redo'ing the white version...hmmm makes sense....:good:
Unlucky mate, hope it gets fixed. I am fairly certain that my phone is going to get dropped sooner or later, simply because it's so big (even more so in a case) that I can't hold it securely in one hand and operate it properly at the same time.
Tbh I'm going to keep hold of it until the rumoured multiple Nexuses come out later in the year and then maybe sell it on to get something slightly smaller.
Slicktune said:
If im not mistaken it seems as if all the white ones are the ones with the faulty issues... the cracked screens, the exploding phone, dead screen... dont you think that might be the reason they're releasing the white at a later time? to perfect it a lil more...i read something where that they had to redo the pebble blue because of some issues and maybe they're redo'ing the white version...hmmm makes sense....:good:
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no. I think since the pebble blue was delayed due to Samsung's color issue, the bulk of what was immediately available were the white phones. Then when a few units had problems, they happened to be white.
My white one fell out of my hoody jacket as I was running for the bus, I was lucky that it landed on the cement, not the grass or I wouldn't have noticed it. Three corners have massive damage and there paint scraped off, it really did hit the ground hard. But the screen is perfect
Sent from my GT-I9300 using XDA
Tachikoma_kun said:
Do you want a slim sexy phone that is fragile, or do you want a sturdy phone like this?
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Click to collapse
looks like some alien robot
Tachikoma_kun said:
Do you want a slim sexy phone that is fragile, or do you want a sturdy phone like this?
Click to expand...
Click to collapse
...or how about something that does both like the Galaxy S2
I agree that if you drop your phone you only have yourself to blame if it breaks but having said that i also believe a device like this should be able to withstand some drops, they managed it with the S1 & the S2.
My advice would be to get it insured and get a case of any description, something is better than nothing, even if it's only a pouch!
giftedgiggsy11 said:
...or how about something that does both like the Galaxy S2
I agree that if you drop your phone you only have yourself to blame if it breaks but having said that i also believe a device like this should be able to withstand some drops, they managed it with the S1 & the S2.
My advice would be to get it insured and get a case of any description, something is better than nothing, even if it's only a pouch!
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Click to collapse
Did you even read two comments above yours?
Sent from my MB860 using XDA
There is dust/dirt directly on top of my notification light. The dirt is under the screen but on top of the light and it creates a visable spec of dirt in the center whenever the light illuminates. This is my second Verizon LG G2 as my first was defective and plagued with screen touch issues.
Am I being too OCD that I want to exchange the phone because of the dirt? I am still within my return policy.
dewmaster07 said:
There is dust/dirt directly on top of my notification light. The dirt is under the screen but on top of the light and it creates a visable spec of dirt in the center whenever the light illuminates. This is my second Verizon LG G2 as my first was defective and plagued with screen touch issues.
Am I being too OCD that I want to exchange the phone because of the dirt? I am still within my return policy.
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Click to collapse
is it quite noticeable from an average person's view of the phone? like place it on the table and sit back, if the light goes on can you see it? if not, its not worth the drive just for a little dust on the LED, and im sure you wont be staring at it the whole time. However since you made the statement that you ARE OCD, then whatever floats your boat, you could end up with another defective unit since this is your 2nd G2 and the first one is a defective one, so it is a gamble imo.
XERO_Racer said:
is it quite noticeable from an average person's view of the phone? like place it on the table and sit back, if the light goes on can you see it? if not, its not worth the drive just for a little dust on the LED, and im sure you wont be staring at it the whole time. However since you made the statement that you ARE OCD, then whatever floats your boat, you could end up with another defective unit since this is your 2nd G2 and the first one is a defective one, so it is a gamble imo.
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You tell me if its noticeable. I attached a photo and while it is hard to see, it is the hair like object in the center of the LED indicator.
http://forum.xda-developers.com/attachment.php?attachmentid=2577942&stc=1&d=1392332785
Here is a link to full size image: http://postimg.org/image/fyjdwxsjd/
Imo do what you feel for. You're the one going to use this phone several times a day, not us. If it bothers you the do it. I can barely see it but I don't know how it is and feels in real life.
Sent from my LG-D802 using XDA Premium 4 mobile app
vPro97 said:
Imo do what you feel for. You're the one going to use this phone several times a day, not us. If it bothers you the do it. I can barely see it but I don't know how it is and feels in real life.
Sent from my LG-D802 using XDA Premium 4 mobile app
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My friend, you'll be glad I posted. I too have OCD, I too noticed this. I will harzard a guess that every single LG G2 has this issue, it's just that you and I are hyper sensitive and we noticed and decided to spend the energy to post about it.
I would not return your phone unless you have another defect with the phone. The issue with the dust is the design of the phone, so it will re-occur if you're like me and put the phone in your jeans pocket often. The dust is getting under the lens from the top speaker grill area, you'd have to seal this area to make a difference and then you'd be losing sound for phone calls.
How did I cope with my OCD over this? I accepted by studying the design that this is a flaw that will affect all phones. After accepting this, I weighed the pros and cons of this phone against the REALITY that no single phone is without at least 1 issue. The LG G2 destroys all other phones in nearly every single category. This, to me, is enough to let the dust issue slide. Afterall, what is the purpose of the LED? To shine light. And the dust is not affecting this performance.
You will eventually forget about the dust when you truely accept that no phone is perfect. If every phone has a flaw, this is the best one to have, in my opinion.
So, getting another G2 will only delay acceptance, and you'll be pissed off when it happens again. I am going to try using compressed air to blow the dust out from under the LED cover, that may work, I'd try if I were you.
Cheers!
Its noticeable but not bad its not worth taking apart for that small speck of dust
Sent from my LG-VS980 using Tapatalk
Bro I'm hella picky too lol I would definitely try to return it because of that little spec. I can see it clear as day in the pic too and it would get on my nerves. As long as you're happy with your product that's what matters.
Sent from my LG-LS980 using Tapatalk
Or you could just "jump to the unknown" and open up your phone and fix it in 20 minutes.
Sent from my LG D802
dewmaster07 said:
There is dust/dirt directly on top of my notification light. The dirt is under the screen but on top of the light and it creates a visable spec of dirt in the center whenever the light illuminates. This is my second Verizon LG G2 as my first was defective and plagued with screen touch issues.
Am I being too OCD that I want to exchange the phone because of the dirt? I am still within my return policy.
Click to expand...
Click to collapse
i strongly recommend you to go for service center . coz of its loose fittings lately your light sensors will get effect and you will not b able to disconnect phones once you have dialed a call to someone or want to give a misscall to some one, due to dirt on the light sensor.. .
hope u understand
br
I exchanged the phone
I exchanged out the phone and the issue has been resolved. The replacement does not have the dirt/dust on top if the notification light. Thanks for not making me feel completely ridiculous for posting thread. Your responses really helped and I am much happier now.
My friend bought a note 4 and after 16 days it began to get purpilish-black splotches that looks like spilled ink on the screen. He brought it to ATT and they tried to tell hi that the screen was cracked (it's not). This picture is what it looks like today (about 20 days after purchase and 4 days after it began to happen). Any clue what would cause this? Any help would be appreciated because ATT is not trying to help at all.
I guess I should mention that his blutooth was having issues since he got it, and sometimes when he'd call people they wouldnt be able to hear him.
I feel as if this is a faulty device, but ATT isn't having it. They keep trying to say he did something to it. The phone is only 3 weeks old, never mishandled, never wet. What could this be?
http://tinypic.com/r/53uzqb/8
Looks like a damaged panel to me
marleyb said:
Looks like a damaged panel to me
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would that be a factory defect?
Hard to say, I doubt they will accept it under warranty
Regards
Happened before on my note 3 after i dropped it. It will only get worst until the entire screen will become black.
It can happen even if the screen is not cracked. Odds are it's the result of the device being mishandled even unintentionally.
Looks like a simple fake.
I wouldn't accept it under warranty, that thing is a mess! No way it happened "on its own". Maybe he was frustrated with the bluetooth and call issues and he threw it against a wall?
iR¡[email protected]!* from Galaxy Note 4 via Tapatalk
Your friend should ask the ATT guys if its was really due to mishandle such as drop or thrown away, they should be some dent or scratch on the phone body. If ATT guys can not find the defect of body dent or scratch, then ur friend have a point there and should can claim under warranty..
I had my 64gig note5 for 3 weeks. I treated it like every other phone i have ever had, including pulled it out in a light drizzle for 2 seconds to check a text.
Apparently this phone is not water safe at all.
My screen started acting up and i sent it in, and they say it has water damage, from just having a few dots of rain in it, IN A CASE.
Last Samsung product I ever buy. And I have bought a lot from them.
Be careful. Buy insurance. Or don't buy this phone.
When i get it back i will do a tear down and show you were it is vulnerable.
This says otherwise... https://www.youtube.com/watch?v=kOSS_YeeKRs
2 seconds of light drizzle will not damage this phone in that manor. Maybe we need to define what "light drizzle" is. our definitions may be different!
Sent from my SM-N920T using Tapatalk
Light drizzle as in when I wiped it off and put it back in my pocket the screen had maybe 8 raindrops on it.
As far as how other phones do in videos, IDK, all I know is my phone and how I treated it and how Samsung denied my repair.
I asked the guy when I called them how he knows there wasn't a failure in manufacture of the glue or whatever and they refused to even talk about that, "It shows water damage inside", that was all the proof he needed that it was not the phone's fault.
I actually added up all the TVs and such I have bought from Samsung, it's over $10k, and I could probably buy that again in future stuff easily. It's too bad they have terrible service, they have lost a lot of future income.
It's not surprising Apple is beating them up again.
If I did something like dropped this phone in water or spilled a big gulp on it, I wouldn't be complaining, that's my fault. But NO $900 phone should be toast from a few rain drops. It's pathetic.
princeasi said:
2 seconds of light drizzle will not damage this phone in that manor. Maybe we need to define what "light drizzle" is. our definitions may be different!
Sent from my SM-N920T using Tapatalk
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Sorry I just can't imagine 8 raindrops damaging a phone like that........$900 for a Note 5? That's crazy. Where'd you buy it for that price?
Sent from my SM-N920T using Tapatalk
It's from Sprint direct.
Is it even water damage? Or is it just Samsung's poor service? IDK.
Yes, it's crazy. Yes, I can't imagine a few drops of rain can destroy a 3 week phone, and that they see "corrosion" inside when it was only a 2 weeks old when I pulled it out in the drizzle.
Yes, I can't imagine it either, but it happened.
What's even worse though, is Samsung didn't even offer to fix it for cost. They say it costs MORE to fix than buy a new one. Which is completely a joke. They can't put a new motherboard in it for less than $900? That's just insane.
Imagine if you bought a new car and blew up the engine and it cost more to put in a new engine than to buy a new one?
princeasi said:
Sorry I just can't imagine 8 raindrops damaging a phone like that........$900 for a Note 5? That's crazy. Where'd you buy it for that price?
Sent from my SM-N920T using Tapatalk
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DAvid_B said:
Or is it just Samsung's poor service? IDK.
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Less than 24 hours after I got it I dropped mine from about two feet. It landed half on the grass half on the concrete patio. The back glass cracked. Rather than rant that the back shouldn't have cracked from that particular drop I owned it and called Samsung to get it repaired. It's $76 including them paying roundtrip 2 day shipping. I'd say that's pretty good service. The progress of the repair was available to me step-by-step onine and it was quite detailed. Do you mind posting yours? I'd be curious to see what led to it being beyond economical repair.
Imagine if you bought a new car and blew up the engine and it cost more to put in a new engine than to buy a news one?
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Click to collapse
If I put diesel in a two week old gas-powered car not too hard to imagine at all. You admit you got the phone wet so the part that's gray is how wet you got it. I left mine outside face up on the patio table and it got caught in a sudden rain shower. It was fine in every respect afterward. So at least based on my experience it's not that water sensitive. But each drop and water encounter is different so everyone's experience is YMMV.
Yeah samsung will not fix anything at their cost once water damage is confirmed from that little sticker.
Sent from my SM-N920T using Tapatalk
Sounds like your seals are faulty or the drain lane was clogged with dirt.
Sent from my SAMSUNG-SM-N920A using XDA Free mobile app
Anecdotes do not equal facts...
Title of this thread is misleading.
First, Samsung never claim this phone is water resistance or Water proof. Second, You just have the ****tiest luck, Mine was in my jeans the other day, soaking wet from heavy rain and it still working.
What you should have try is turning it off and sat it in front of a fan for a couple hours to see if that fix it.
P.s it not physically possible that a light drizzle can messed up the screen...unless rain got through the ear piece. or you just trolling around.
One drop just got in the wrong place, like through the connector in the bottom or something
a 2 sec rain "drizzle" dropping into the bottom connector, frying the motherboard is an unlikely event lol.
Sent from my SM-N920T using Tapatalk
All I can say is "Murphy's law".
Just bad luck, I had self broken back glass on Z3 and stuck autofocus (constant macro shots lol) which I fixed by shaking the phone, looked like lense was stuck.
And yeah I'm even more impressed by your accident considering all the waterproof tests which S6 passed or lasted for very long till fully dead.
Wysłane z mojego D6603 przy użyciu Tapatalka
Water dots can be activated if you have it in the bathroom while taking a hot shower...
Anyone who damages their note 5 due to him/her taking it into an environment extreme enough to cause water dots is user error. Not the fault of the manufacturer!
Sent from my SM-N920T using Tapatalk
ShannonPricePhoto said:
Water dots can be activated if you have it in the bathroom while taking a hot shower...
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I know this is anecdotal but I've been doing this (playing music while taking a shower, shaving etc...) for years with all my phones. I have never had a problem, ever, not even once.
HNIC215 said:
I know this is anecdotal but I've been doing this (playing music while taking a shower, shaving etc...) for years with all my phones. I have never had a problem, ever, not even once.
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Click to collapse
he didn't say you would have problems. However, bringing this, or most other devices into a steamy room can trigger the water damage indicators.
bfilipowski said:
he didn't say you would have problems. However, bringing this, or most other devices into a steamy room can trigger the water damage indicators.
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Click to collapse
I never suggested he said anything...
I said "I know this is anecdotal but..."
Basically giving my own opinion based on my own experiences with smartphones.
HNIC215 said:
I never suggested he said anything...
I said "I know this is anecdotal but..."
Basically giving my own opinion based on my own experiences with smartphones.
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Click to collapse
Understood. I was just stating an all to common issue based on my experience as a service and repair technician for Samsung devices. There is no wiggle room when the water indicator is tripped. Only option is insurance replacement.
Do whatever you want with your phone. I'll continue to use my waterproof Bluetooth speaker in damp areas.
Hey Guys,
I noticed something strange with my phone this morning and it has gotten progressively worse throughout the day. Has anyone encountered something like this? Originally this started off with a large set of vertical green pixels (as seen in the first picture). Then a further degrading of this with purple blotches as seen in the 2nd pic, and I'm pretty sure my display is dead now as I can swipe up and feel the haptic feedback but can't see anything on the screen.
View attachment 4102327
View attachment 4102328
The phone isn't bent in any way so I'm guessing that the connection inside the phone went bad. I know a repair guy who is pretty handy but I want to see if anyone knows what I am up against.
Thanks!
ozo012 said:
Hey Guys,
I noticed something strange with my phone this morning and it has gotten progressively worse throughout the day. Has anyone encountered something like this? Originally this started off with a large set of vertical green pixels (as seen in the first picture). Then a further degrading of this with purple blotches as seen in the 2nd pic, and I'm pretty sure my display is dead now as I can swipe up and feel the haptic feedback but can't see anything on the screen.
View attachment 4102327
View attachment 4102328
The phone isn't bent in any way so I'm guessing that the connection inside the phone went bad. I know a repair guy who is pretty handy but I want to see if anyone knows what I am up against.
Thanks!
Click to expand...
Click to collapse
My phone is under extended warranty and I had the same/similar issue.
I didn't see it happen but my screen was dark and I could not get it to display anything.
I shipped in and they sent a replacement.
ozo012 said:
Hey Guys,
I noticed something strange with my phone this morning and it has gotten progressively worse throughout the day. Has anyone encountered something like this? Originally this started off with a large set of vertical green pixels (as seen in the first picture). Then a further degrading of this with purple blotches as seen in the 2nd pic, and I'm pretty sure my display is dead now as I can swipe up and feel the haptic feedback but can't see anything on the screen.
The phone isn't bent in any way so I'm guessing that the connection inside the phone went bad. I know a repair guy who is pretty handy but I want to see if anyone knows what I am up against.
Thanks!
Click to expand...
Click to collapse
Hello definitely a hardware issue. At least I already seen this before and the screen was dead. My wife used to have an LG G2 and it displayed those weird purple smudges all over the screen after one of our daughter crushed it walking on the device.
Do you eventually sit on chairs with your phone in your back pocket?
Good luck...
tech_head said:
My phone is under extended warranty and I had the same/similar issue.
I didn't see it happen but my screen was dark and I could not get it to display anything.
I shipped in and they sent a replacement.
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Click to collapse
I'm definitely not under warranty as I bought this 2nd hand off eBay. Was someone's phone that had the Google Account lock on it that I bypassed.
ozo012 said:
I'm definitely not under warranty as I bought this 2nd hand off eBay. Was someone's phone that had the Google Account lock on it that I bypassed.
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Click to collapse
I wouldn't buy a phone 2nd hand off Ebay. I hear to many bad things. Use Swappa in the future brotha!
That is most certainly a defective digitizer. I'm guessing a stress was placed to the digitizer at some point or heat/cold maybe?
Eric214 said:
I wouldn't buy a phone 2nd hand off Ebay. I hear to many bad things. Use Swappa in the future brotha!
That is most certainly a defective digitizer. I'm guessing a stress was placed to the digitizer at some point or heat/cold maybe?
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Click to collapse
Bought it for $400 in Jan 2016 when it was 3-4 months old since someone didn't know how to bypass the Google Factory reset lock. Most other 128GB were going for $650+ at the time. Ebay/ Swappa would have ended up in the same place regardless. I don't blame Ebay for this experience but I have not bought many phones from them regardless. At least 6+ purchases on Swappa and all have been great. Taking to my local repair guy who I trust very much who quoted me for $195 to do the work and replace the board which is worth it to me.
5.1 said:
Hello definitely a hardware issue. At least I already seen this before and the screen was dead. My wife used to have an LG G2 and it displayed those weird purple smudges all over the screen after one of our daughter crushed it walking on the device.
Do you eventually sit on chairs with your phone in your back pocket?
Good luck...
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Click to collapse
This ironically has been in a Supcase Unicorn Beetle case since day 1. I am guessing that the phone being on the larger side of my front right pocket definitely has pressure put on it which likely caused this.