No data when home - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

I'm on Metro PCS with no problems until recently. Basically, my phone will not access the internet at home unless I use wifi. The 4G icon appears to be working but the page wont load. If I send a text I receive a message stating the text didnt go through but the person still receives the message.
Also, when I place a call at home it will not connect. The phone shows dialing but nothing happens. I've double checked the APN and did a factory reset but the problem is still there. All of these problems happened overnight.
However, once I get about a mile away from my home there are no issues. Its like the band/channel used in my area isnt being accessed.
Is there a way to reset the radio or make sure all available bands are used? Or is this an issue on Metro's side? I called them and they, supposedly did a full reset but that didnt work either.
Any ideas?
Thanks in advance.

Related

Error 14 "data network congestion" after 6.1 flash

So, I flash in the new rom 6.1, install valhalla etc and everything works fine EXCEPT now I get "unable to connect to data network" error code 14 "EVDO network congestion". And it disconnects from the network call.
Intrestingly, it switches to 1X and then i can dial in and it works fine.
IF I dont dismiss the notefication, It connects to the evdo net ok.
This only happens when starting google maps or when going to the igoogle site. It does not occure when going to VZ mobile site (have not exhaustively tested).
And it appears to be intemittant; not happening now; outside inside no diff; many bars, no bars no diff. Maybe it is the net (never happened prior to this though).
Did call VZ late the other night (ever notice how much more easily it is to deal with a problem with the folks on the late night shifts?) and they checked what ever they check and could see some small bottlenecks but nothing that would indicate the problem I was having.
Any thoughts ?
Thanks
Roger
Having the same problem. Rep suggested a hard reset. Didn't work. It occurs for me after a soft reset on the first attempt at a data connection (IE, Weather Connect, whichever tries to connect first). After that, no more error message.
Moziah7 said:
Having the same problem. Rep suggested a hard reset. Didn't work. It occurs for me after a soft reset on the first attempt at a data connection (IE, Weather Connect, whichever tries to connect first). After that, no more error message.
Click to expand...
Click to collapse
Mine will give me the error every time I try a data connection but if I just dismiss the note it works on the 1X side.
The phone seems to be MUCH more sensitive to the need to switch to/from 1X and EVDO. Mine continually toggles between the two systems.
Treo 700W never did that; but it was not Rev. A either.
I really dont understand enough to even make a less then reasonable guess as to what is going on; and I dont think I can see any differance in performance.

Call Forwarding Icon in Task Bar...ARGHHHH

how do i get rid of it, everytime i restart the phone, it comes back...its pissing me offfff LMAOOO HAHA....please anyone...help meeee
Did you ever figure this out?
I'm having this problem too since the latest rom upgrade. Seen a few others with the same problem after upgrading as well. I'm using ATT US X1a rom1.03.948.8.
I've tried a hard reset, swapping the sim out (as mentioned in another thread), using forwarding cancel codes (##62#), and obviously the normal call forwarding settings on the phone. It clears up the problem for a few soft resets, then it comes right back again.
call forwarding..
you seem to have call forwarding turned on.
Phone - Menu - Settings - services - call forwarding - get settings
there you will have all these type of settings like forward to number with no answer and also forward all calls.. just uncheck them all i guess.
Thanks
daniel
In NAM on AT&T, call forwarding is always turned on for something. Normally, it's turned on only for no answer and unreachable.
The phone should not show the call forwarding icon when these are the only services activated.
I don't understand how or why it happens, but I will occasionally get the call forward icon showing when I have nothing special turned on.
It will eventually go away, usually after I've had to power the device for some reason. Note, however, that it will not necessarily go away if I power the device to the specific purpose of removing the call forwarding icon.
I've never figured out what makes it show or why it goes away.
Lucky for me, I'm not too troubled by it.
Hmm
I think this problem is carrier related, (carriers have control over your call forwarding) because I have had this problem on many different phones from different manufacturers over the years. Not on my Xperia yet though.
Thanks for the replies. As stated in the earlier post, I have already tried unchecking, rechecking etc. As soon as it connects to the network it goes away. It seems to be an issue with the newest rom though as the previous rom does not have this issue at all (for me at least).
Call forwarding is definitely on the carrier side, but as soon as the phone connects to the network to pull call forward settings, it will always change the icon to the correct status (ie icon is there when forward all calls is on and not when it's not), which tells me that it's probably an issue with the rom, not the carrier. You're right about the settings George, but unfortunately I do use call forwarding from time to time and need to know when its truly on or off .
I've tried tweaking the cf values in the registry as well at hklm\software\htc\phone without any luck.
The call forwarding icon is also showing on my X1 I am on Orange UK.
I guess it can't be fixed.
Guys in US with AT&T.
I've got this issue that might be stupid but I suffer from it really bad. Everytime I get a new voice message, a text comes in with weired notes (which I know is for the phone to notify me) but I have to delete the sucker everytime. Or everytime I am in the voice box, it sends me another txt for deletion/
How can I get rid of this?
Do you guys have a good visual voice message system installed?
AT&T doesn't support any other phones except what they sell. AHhh
Thank you all.
Oddly enough my problem went away. I still think it's a ROM issue. I was playing with some other roms and eventually ended up flashing back to NAM R2AA008 (1.03.948.8). Restored my old config with full SPB backup and I haven't had the problem since.
I'm guessing that "if" it was a settings issue, the backup would've just recreated the issue. Plus hard resets didn't make the problem go away either. I even tried changing to a new sim as some people tried in other posts. But completely reflashing the rom seems to have done the trick for me at least.
The only difference that I can see is that I did the first update through SEUS. All the other flashes were done the old fashioned way. Not saying this would work for others, but it's been gone for weeks now for me.
Solution
Dial ##21# on the X1.
The "Call Forwarding" icon will disappear on the top bar of your X1. But, it won't affect your call fwd settings in the operator's mobile system.
P.S. I mean it won't change the call fwd settings defined by operator in the mobile system, e.g. no answer and the call will be directed to voice mail system.
##21# is the function code to cancel call fwd setup by your phone. If you did setup some call fwd scenarios on your phone, the call fwd icon will be displayed as an indicator for call forward is active.
For the purpose of just get rid of the icon right after power on or soft reset the phone, I think it is a simple solution.
minglee said:
Dial ##21# on the X1.
The "Call Forwarding" icon will disappear on the top bar of your X1. But, it won't affect your call fwd settings in the operator's mobile system.
Click to expand...
Click to collapse
I think most of the people having this problem on the thread are referring to a strange bug that seems to be affecting a small percentage of users. I've seen the same problem posted on a few other sites/threads as well. It doesn't really have to do with call forwarding being on at all, it's just that the icon is there. Using the forward codes or forcing an update will make it go away temporarily, but for me it kept eventually coming back no matter what I did. When my phone had the problem, I tried 21, 69, 67, 61. None of them made the issue go away permanently.
My X1 has this kind of problem as well. It is the problem from X1 itself, maybe the X1 can not log into the 2G or 3G network very well.
Nimche said:
Guys in US with AT&T.
I've got this issue that might be stupid but I suffer from it really bad. Everytime I get a new voice message, a text comes in ....
Click to expand...
Click to collapse
Whoa. LOL... I haven't seen this since the old Synergy Motorola days when we were all fascinated with foreign firmware.
I do not have this issue with the generic NAM or generic UK ROM in their latest iterations.
I guess the first thing anybody would normally suggest is to make sure you're on one of these ROM.
elite-fusion said:
how do i get rid of it, everytime i restart the phone, it comes back...its pissing me offfff LMAOOO HAHA....please anyone...help meeee
Click to expand...
Click to collapse
This is a carrier related issues. Some carrier has 2G and 3G network that if the area is not covered by 3G network, Internal using forward to their own 2G network in order to let the phone work. It happen not just on the X1, It happen on all other WM base phone I have before. However, if your carrier has only a single network whether it is 2G or 3G. This forward logo will go away. Good example. the 3 mobile Network in Hong Kong has 2G and 3G separate and on my X1, which use the 3 mobile has the forward logo all the time but on my Touch HD, I use the Smartone network which have a combine 2G and 3G network and you never see the forward logo.
Just so you know, same problem here.
The solution? I heop someone makes a pretty version for the "Call forwarding" icon haha.
With the help of Bxsteez I have fixed this issue with the R2 rom always doing this...
WC
Since the last firmware update, I have the same icon showing up.
But there is a cure at least for US AT&T.........
Like it has been said before go to phone setting
Select Call Forwarding and hit the get setting button...
Once it retrieves the setting from AT&T net, the icon goes Bye-Bye!!
I have to do this every hard-reset or complete power down...
This what works for me...
Stuart
scl_electronics said:
Since the last firmware update, I have the same icon showing up.
But there is a cure at least for US AT&T.........
Like it has been said before go to phone setting
Select Call Forwarding and hit the get setting button...
Once it retrieves the setting from AT&T net, the icon goes Bye-Bye!!
I have to do this every hard-reset or complete power down...
This what works for me...
Stuart
Click to expand...
Click to collapse
Same here for T-mobile
Same problem on my X1 and I am using HK 3 network..

JF 1.41 RC33 Problem

I updated my jf 1.41 rc30 to jv 1.4.1 RC33. It updated fine and then i noticed my home button would not work, also my green call button does not bring up "dialer" like it use to but when i access dialer and click the green button over a contact it dials. Any ideas how to fix this?
chrisgol said:
I updated my jf 1.41 rc30 to jv 1.4.1 RC33. It updated fine and then i noticed my home button would not work, also my green call button does not bring up "dialer" like it use to but when i access dialer and click the green button over a contact it dials. Any ideas how to fix this?
Click to expand...
Click to collapse
Did you do a wipe?
no they said it was not necessary
I've ran into that issue a couple times, before I ever started using the modded images, and the only way around it I found was a wipe. To be honest I think the cause of my similar problem was related to the Locale app.
I got this problem too.. I did a reset to factory default and everythiing gone ok.
After upgrading to RC33 i had issues with AnyCut, it would not create a shortcut. didn't matter if i left it in the menu, ont he homescreen or in a folder. I ended up uninstalling it and reinstalling. then it worked fine.
I am thinking a wipe might be in order...just in case other hidden issues arise.
I've got a different problem. I don't have T-Mo signal at my house, so I only use WiFi to access the internet, and UMA on another phone for calls.
Last weekend, (which was the first time I tried to access data on edge or gprs, since updating to JF's ADP 1.41), I noticed I didn't have the E or G data thing next to the signal thing anymore. (We don't have 3G).
Then I tried accessing the weather, and all of my weather programs, as well as maps, market, and the browser said I didn't have a connection.
I didn't have much time to check things out, since we were busy. Today, we went to T-Mo coverage land again, and my data connection didn't work again.
I've checked all my APN's, and they look fine. I also tried changing them to wap, internet2 and internet 3, but no success.
Has anyone else had this problem? (I can send sms and mms, then I see the little data thingy doing it's thing, but that's the only time I see it since rooting). Also, If I call customer care, they will probably try to reset my phone. What will that do to my ADP? Should I tell them I have a Dev phone?
Or has anyone here got any tips for getting data back? (I did a wipe and reapplied the ADP ROM, but that didn't fix anything).
kathi17 said:
I've got a different problem. I don't have T-Mo signal at my house, so I only use WiFi to access the internet, and UMA on another phone for calls.
Last weekend, (which was the first time I tried to access data on edge or gprs, since updating to JF's ADP 1.41), I noticed I didn't have the E or G data thing next to the signal thing anymore. (We don't have 3G).
Then I tried accessing the weather, and all of my weather programs, as well as maps, market, and the browser said I didn't have a connection.
I didn't have much time to check things out, since we were busy. Today, we went to T-Mo coverage land again, and my data connection didn't work again.
I've checked all my APN's, and they look fine. I also tried changing them to wap, internet2 and internet 3, but no success.
Has anyone else had this problem? (I can send sms and mms, then I see the little data thingy doing it's thing, but that's the only time I see it since rooting). Also, If I call customer care, they will probably try to reset my phone. What will that do to my ADP? Should I tell them I have a Dev phone?
Or has anyone here got any tips for getting data back? (I did a wipe and reapplied the ADP ROM, but that didn't fix anything).
Click to expand...
Click to collapse
I'm experiencing the same problem now. Did you manage to get it fixed?
I have the same problem switching from wifi back to edge data... the only short term fix i have found to get the mobile net back is send a picture message to yourself. It causes the phone to create the connect and then you should be able to resume using the Edge data...
i was actually coming on here to find a fix for this myself.
diabolical28 said:
I have the same problem switching from wifi back to edge data... the only short term fix i have found to get the mobile net back is send a picture message to yourself. It causes the phone to create the connect and then you should be able to resume using the Edge data...
i was actually coming on here to find a fix for this myself.
Click to expand...
Click to collapse
Did you recently install any new apps?
I updated my WeatherBug, Steel, Personal Safety, SMS Popup and Discover and installed TetherBlu, TetherWiFi.
I have already uninstalled all of these and tried a reboot. But it didn't work.
I'm starting to panic. I'll try your suggestion.
this was the case right after i installed rc33 there was a thread about the radio that i had been posting on. Thinking my radio update made it so i could not get on market etc... but this was the work around i found for this problem. From the sounds of the other user who said he doesn't have TMo reception near his house. this radio was probably not meant for the non-3g users or there is something wrong with the default connect on the radio...
diabolical28 said:
this was the case right after i installed rc33 there was a thread about the radio that i had been posting on. Thinking my radio update made it so i could not get on market etc... but this was the work around i found for this problem. From the sounds of the other user who said he doesn't have TMo reception near his house. this radio was probably not meant for the non-3g users or there is something wrong with the default connect on the radio...
Click to expand...
Click to collapse
I've contacted Tmobile and it seems there is a severe network outage for 3G services that is also effecting some Edge networks as well. I've posted info on the site but people continue to post that they are having issues with data on their G1. They told me that it seems to be only on the west coast (west of the Mississippi) and the Tier 3 was being flooded by calls until 6am EST (for the customer service department to open). The network went down around 10pm PST and it is still pending. It's a good thing I decided to call first before reflashing!
Right but in rc33 it doesn't smoothly resume mobile edge from wifi. thats where i told the user if you send a test pic to yourself it will make the connection. Who knows about your network outtages...
diabolical28 said:
Right but in rc33 it doesn't smoothly resume mobile edge from wifi. thats where i told the user if you send a test pic to yourself it will make the connection. Who knows about your network outtages...
Click to expand...
Click to collapse
Hmmm... I've never had issues resuming an edge network after a wifi connection. I use wifi at home because INSIDE I don't get 3G. Outside (for some reason) I get full strength 3G connection at around 400kb/s. So when I wonder outside to check the mail while I'm downloading a new theme update it doesn't miss a beat for me. I lose contact with my weak a** wifi and jump right on 3G. No download error or anything. As for Edge... not sure. Sorry for the misunderstanding.
this was posted somewhere before...
cant remember where..
solution is to install anycut.
make a shortcut on the main screen, choose the shortcut to be "setup wizard"
this forces the phone to go thru the initial setup again..
most reported that after going thru this process again, home button works after that...
hope it works for u.

Internet Help Please?

Hi everyone,
I'm new here and this looks like a good place to learn about all things WinMo
Unfortunately, i think i may have donw something to my HD2 and now it wont let me on the internet. It says at the top its connected via 3g or whatever's the strongest connection. But whenever i try to launch anything requiring the internet it comes up saying its unable to connect and to try again.
I've had the phone 3 months and its been fine. THe only changes i've made from standard is adding cookies home tab (which im sure didnt do anything) the only other thing i did around the time of it stopping working is using tree size mobile i selected "Load Default Settings" could this have done it??
I've also just noticed it wont let me call people, it just does 3 beeps and hangs up even in strong signal.
Any help on this would be greatly appreciated,
Thanks,
Mark
Have you paid you're bill lol
anyway settings>connections>then take a look in connections see if all you're settings are still there if not go back a page and hit up connection set-up and it should put you're settings back in have a soft reset and try again call wise not sure, could be a problem with the phone that requires a hard reset(back to when you first got the device)
I'll enquire bout the bill, shouldnt be though, cos when you get cut off it doesnt let you connect to 3g, and when you call its just says connection to this number is restricted on this phone...which it isnt doing, its just not calling at all.
Been into settings and everything is on and i've done the reconfiguration to Vodafone and its still the same.

Phone taking forever to send txts

Is anyone else having issues with their phone sending txt messages. Mainly on AT&T. I send a txt and sometimes (probably about 40% of the time) it takes 30sec-3min to send a txt.
I thought it was my rom (PN6) since I dirty flashed from the first PN6 to the last. So I just recently clean flashed PN7 to see if that solved the problem but im still having the issue.
Anyone else having this issue? And/or do you recommend anything?
Anyone?
Ive tried clearing the app data.
Ive tried clearing the device cache via the storage setting in settings
Ive tried clearing the cache in TWRP
Ive tried toggling the permissions for messenger
Ive tried Hangouts to see if it was app specific.
I got a new SIM card from AT&T
The only thing i havent tried is putting my SIM card in a different phone (because i dont have a spare phone) to see if its phone related or server related.
I'd advise to flash to stock factory images and see if it still happens. If not, it's an issue with Pure Nexus and you can try to get support in the official thread. If it still happens, I'd probably talk to AT&T tech support. They might be working on some towers or something. I don't personally have the issue on Project Fi, but I also don't use Pure Nexus.
Texts are normally sent over 1x I believe. I remember reading that AT&T is shutting down their 2g network by the end of the year. They might have shut it down already in your area. Maybe the texts are timing out and then being routed over 3g/4g?
Type *#*#4636#*#* into the dialer>phone information>turn on sms over ims>reboot. Worth a try
hawkswind1 said:
Texts are normally sent over 1x I believe. I remember reading that AT&T is shutting down their 2g network by the end of the year. They might have shut it down already in your area. Maybe the texts are timing out and then being routed over 3g/4g?
Type *#*#4636#*#* into the dialer>phone information>turn on sms over ims>reboot. Worth a try
Click to expand...
Click to collapse
I went into that menu but i didnt see a "turn on SMS over IMS"
That menu looks way different then when it did with 6.0.1 when we used to have to toggle LTE and GSM to get LTE to connect.
Update
I noticed that if i send a txt and its stuck on "sending" if i go tin to the *#*#4636*#*# menu and toggle "Cellular Radio Power" off then on the "stuck" txt send right away.

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