So I got this Galaxy S7 (Sprint) from someone and he said everything works fine. (Yea Right),... Here is what is not working, Samsung Pay message pops up and says "Access Denied, phone has been modified". There is also no "software update" option in my settings. Should be in "about phone" RIGHT? Wrong! Now here is the weird part,.... Status on the phone says "official". Knox is not tripped, it's showing 0x0. I even odin'ed the latest official software G930PVPU4APL6. Again, everything works fine except for Samsung pay and no update option. Status still official and knox not tripped. What gives??? Any ideas please!!!!!!!!
It might be rooted. Which would make Samsung pay not work. I'd recommend using Odin to flash your phone back to stock completely. (obviously you make sure to flash the correct files for your phone model number.)
Flash same version then make wipe data/factory reset from recovery and check again. Is this phone unlocked or you are using on Sprint carrier?
Got all the files needed to flash back to full stock and now everything works!!!! Thanx guys!!!
Hi, where did you get it? Kindly pass me the link. thanks.
Related
Hi XDA,
I have a Singtel(Code: SIN) Galaxy S4 International LTE version on XXUFNBE Android 4.4.2. I've recently rooted my phone, and started playing around with my system. However, soon I found out about the 'Custom' Device Status preventing software updates and wanted to re-flash back to stock un-modified official Samsung 4.4.2 Kitkat ROM. I didn't want to use Odin and flash the .tar.md5, as I felt that that wasn't the real "Official" ROM. I wanted the Kitkat flashable zip from Samsung's FOTA servers, but I couldn't find the link. I Googled all over and nobody knew. I would appreciate anyone's help in finding the URL for the flashable ROM zip file. Thanks a lot! I'll need the zip ASAP, as my father wasn't pleased with me modifying my phone either.
Use Triangle Away for reset your flash counter and change the status CUSTOM to Official. This is a good way for receive OTA/Kies 3 updates :highfive:
Joku1981 said:
Use Triangle Away for reset your flash counter and change the status CUSTOM to Official. This is a good way for receive OTA/Kies 3 updates :highfive:
Click to expand...
Click to collapse
I'm sorry, I'm afraid you don't get me. By "Official", I mean in Settings>About Device>Status, under "Device Status", it says "Official", not "Custom". Triangle Away only sets the "Current Binary" to "Samsung Official", but not the one under the Settings app. If the one under Settings isn't "Official", you won't be able to use Samsung's OTA update feature. However, Triangle Away only allows you to claim warranty, but not software update.
haoyangw said:
I'm sorry, I'm afraid you don't get me. By "Official", I mean in Settings>About Device>Status, under "Device Status", it says "Official", not "Custom". Triangle Away only sets the "Current Binary" to "Samsung Official", but not the one under the Settings app. If the one under Settings isn't "Official", you won't be able to use Samsung's OTA update feature. However, Triangle Away only allows you to claim warranty, but not software update.
Click to expand...
Click to collapse
1. Make a factory reset
or
2. Use Odin
So I initially rooted my Sprint S5 using the old fashioned way, which tripped my Knox flag seen at bootup in Odin mode. That part I cannot seem to get reset (going to try Triangle Away shortly).
However I now have it reloaded using the Samsung Kies Windows program with the latest firmware, and in the phone settings Device Status where it used to say "Custom" it now again says "Official". I first tried to use Odin to put the stock firmware image back on, which did not help at all.
I went into Kies version 3.2.14072_12 with my S5 plugged in and clicked Tools menu -> Firmware upgrade and initialization". It may ask you for model and serial number, which I put in for mine just fine, and then it launched saying the device will be initialized to original settings. However this is different from doing factory reset from within the phone. It reboots to odin and then recovery and performs a handful of things. When it completed I had to re-setup a bunch of things, but the phone basically unrooted itself without me telling SuperSU to do an unroot. I ran supersu and it said it couldnt run on an unrooted phone... So I checked the About info in settings and voila, back to Official status, and OTA updates work again!
Unfortunately the knox flag didnt un-set, but Im less worried about that and more worried about missing enhancement OTA patches and updates - well I was before I will update here if that Triangle program can reset the counter. I thought that counter was a hard-wired fuse piece of hardware, not flash memory, so Im not sure that it can be done, but worth a try. Hope this works for everyone and Good Luck!!
This is already known.... And FYI no known method can reset the Knox counter.
Sent from a Galaxy 5 light years away
Herby6262 said:
So I initially rooted my Sprint S5 using the old fashioned way, which tripped my Knox flag seen at bootup in Odin mode. That part I cannot seem to get reset (going to try Triangle Away shortly).
However I now have it reloaded using the Samsung Kies Windows program with the latest firmware, and in the phone settings Device Status where it used to say "Custom" it now again says "Official". I first tried to use Odin to put the stock firmware image back on, which did not help at all.
I went into Kies version 3.2.14072_12 with my S5 plugged in and clicked Tools menu -> Firmware upgrade and initialization". It may ask you for model and serial number, which I put in for mine just fine, and then it launched saying the device will be initialized to original settings. However this is different from doing factory reset from within the phone. It reboots to odin and then recovery and performs a handful of things. When it completed I had to re-setup a bunch of things, but the phone basically unrooted itself without me telling SuperSU to do an unroot. I ran supersu and it said it couldnt run on an unrooted phone... So I checked the About info in settings and voila, back to Official status, and OTA updates work again!
Unfortunately the knox flag didnt un-set, but Im less worried about that and more worried about missing enhancement OTA patches and updates - well I was before I will update here if that Triangle program can reset the counter. I thought that counter was a hard-wired fuse piece of hardware, not flash memory, so Im not sure that it can be done, but worth a try. Hope this works for everyone and Good Luck!!
Click to expand...
Click to collapse
Thanks for th3 info. When I need ota then I know what to do. Its pretty obvious that I am new to this but I'm learning
Where can I find the numbers required for kies update ? SN is no where on the phone or under battery
MagnumPOS said:
Where can I find the numbers required for kies update ? SN is no where on the phone or under battery
Click to expand...
Click to collapse
phone info.apk
I have a Canadian Koodo Galaxy S4 (Model: SGH-i1337m) and I need help on how to update my phone to the official touchwiz android 5.0.
The phone was originally locked to Koodo, but I took it to a local phone store where they unlocked it for me. I now use the phone with another carrier (Rogers). I don't know the method they used to unlock it but after the process, my phone had become rooted and its device status was changed to "Custom". Also the Knox warranty counter became 0x1 after the unlock.
Right now the phone is on 4.4.2 and I'm unable to check for updates through the settings app as it gives me the message "Your device has been modified. Software updates are not available."
I don't really use root for anything on my phone except for xposed (which I can live without) and I need help updating this phone to 5.0. I don't mind losing my data but I really need to keep this phone unlocked. If anyone can help me out, it would be greatly appreciated.
rhwn said:
I have a Canadian Koodo Galaxy S4 (Model: SGH-i1337m) and I need help on how to update my phone to the official touchwiz android 5.0.
The phone was originally locked to Koodo, but I took it to a local phone store where they unlocked it for me. I now use the phone with another carrier (Rogers). I don't know the method they used to unlock it but after the process, my phone had become rooted and its device status was changed to "Custom". Also the Knox warranty counter became 0x1 after the unlock.
Right now the phone is on 4.4.2 and I'm unable to check for updates through the settings app as it gives me the message "Your device has been modified. Software updates are not available."
I don't really use root for anything on my phone except for xposed (which I can live without) and I need help updating this phone to 5.0. I don't mind losing my data but I really need to keep this phone unlocked. If anyone can help me out, it would be greatly appreciated.
Click to expand...
Click to collapse
Hi,
I have the same phone, Canadian variant, SGH-i337M. Koodo.
Do you have a custom recovery installed? If not, I would suggest using TWRP.
Download it here (I have TWRP too, and always used the dd install method several times without problem. Just MAKE SURE you have the exact command!):
https://twrp.me/devices/samsunggalaxys4canada.html
Once TWRP is installed, really important to make a Nandroid backup ("Backup" menu). Would suggest copying the backup to PC as well (Backup everything, including EFS). TWRP is not needed to flash Lollipop, but it's important to keep a backup.
Next, flashing Lollipop using Odin (Doing this, your SD card/internal memory will be untouched, but you will loose your apps, SMS and stuff. Back these up before if you want. Otherwise, everything would be also in the TWRP backup you've performed earlier). Go to Sammobile to grab the update:
Koodo: http://www.sammobile.com/firmwares/download/45758/I337MVLUGOC4_I337MOYAGOC4_KDO/
Rogers: http://www.sammobile.com/firmwares/download/45777/I337MVLUGOC4_I337MOYAGOC4_RWC/
It doesn't matter much which one you choose - Their content remains the same, but maybe the radio/modem would differ between carriers I think. I would suggest choosing the Rogers firmware (I know that Koodo include a "Koodo" app in their firmware, for instance).
Then follow the instruction closely (Make sure to use a genuine Samsung cable, and reliable USB connection):
Instructions
Extract (unzip) the firmware file
Download Odin v3.10.6
Extract Odin ZIP file
Open Odin v.3.10.6
Reboot Phone in Download Mode (press and hold Home + Power + Volume Down buttons)
Connect phone and wait until you get a blue sign in Odin
Add the firmware file to AP / PDA
Make sure re-partition is NOT ticked
Click the start button, sit back and wait few minutes
I did the same thing myself to update to Lollipop. Worked great. But word of warning, you will loose your root access, and will have to root again (Same method worked for me, while I had problem disabling Knox on Lollipop somehow. Returned back to KitKat with my Nandroid backup).
Also, on that same Lollipop ROM, I encoutered WiFi issue, WiFi wouldn't turn ON at all (What the hell). Still haven't figured out the problem. That's why I would suggest keeping a backup of KitKat, for sure.
Also, don't worry about your unlocked phone, it will remained unlocked without problem.
Good luck
my galaxy s5 model number is sm-g900t, android version is 4.4.2, ..not sure what other info might help, but anyway, i cannot update the software/firmware over the air because the device is rooted through steps on here and its been rooted awhile now. so anyway, i downloaded the kies 3 from the samsung site, it says all im supposed to do is plug the phone in, a box is supposed to pop up showing an update is needed......well, the kies box does pop up, but all it shows is current firmware version and shows my internal and external storage availabilty, and so on.... no auto update thing came up. so in kies i went into tools up a t the top, i hit firmware upgrade and initialization, then a smaller box pops up saying---does not support initializing, so now what? nothing else i can do in kies except move pic files around and such. i need to update the software. any advice? i attached 2 pics.....pic 1 is the initial message when phone is plugged in, #2 is when i go into tools and hit ugrade
knight1701 said:
my galaxy s5 model number is sm-g900t, android version is 4.4.2
Click to expand...
Click to collapse
Samsung has now embedded a security flag called KNOX in it's later devices. Unfortunately after you flash a package/custom ROM or whatever with a different signature than Samsungs own it trips that KNOX flag.
When your KNOX flag is tripped you can no longer update your phone via official methods. It is just the way it is, and there is nothing to be done. Once KNOX flag is tripped, there is no way to "untrip" it, so you will never be able to update via KIES again.
Im not really sure whether flashing a stock lollipop rom via odin works when KNOX is tripped, i have never tried it, so you should wait for any other member for confirmation. As far as i know, it shouldn't be a problem.
What i can tell you, if you have the time, is that you flash a ROM that is compatible with 4.4.2 (Omega v13 or AllianceROM v5.6 etc) and then flash it's ROMs lollipop update after a full wipe. It is the only thing i personally am sure about (i have done it before).
I'm by no means an expert on the matter but I'm pretty sure that if you can't get the Ota due to being rooted, then updating vIA Kies isn't going to work either.
Go to settings> about device> status
scroll to bottom of list and respond here what it says under "device status" (it's gong to say either official, or custom).
If it says official, you could unroot, maybe check that the proper drivers are installed on your computer, and try once again to apply the update via kies.
If it says custom, then knox has been tripped and I cannot help further.
The biggest issue here is that if you take the OTA update you'll lose the option to root or downgrade so you should probably use TWRP to install a ROM that's pre-rooted rather than trying to get the OTA
Akalsemann said:
Samsung has now embedded a security flag called KNOX in it's later devices. Unfortunately after you flash a package/custom ROM or whatever with a different signature than Samsungs own it trips that KNOX flag.
When your KNOX flag is tripped you can no longer update your phone via official methods. It is just the way it is, and there is nothing to be done. Once KNOX flag is tripped, there is no way to "untrip" it, so you will never be able to update via KIES again.
Im not really sure whether flashing a stock lollipop rom via odin works when KNOX is tripped, i have never tried it, so you should wait for any other member for confirmation. As far as i know, it shouldn't be a problem.
What i can tell you, if you have the time, is that you flash a ROM that is compatible with 4.4.2 (Omega v13 or AllianceROM v5.6 etc) and then flash it's ROMs lollipop update after a full wipe. It is the only thing i personally am sure about (i have done it before).
Click to expand...
Click to collapse
well i hear what your saying, but on my other phone, same setup, rooted and all.......updated just fine---did it about a month ago...updated to android 5 from 4.4.2..just plugged in the phone and boom it did its thing............on this other phone though, daughters phone, it wont work
Swimguy14 said:
I'm by no means an expert on the matter but I'm pretty sure that if you can't get the Ota due to being rooted, then updating vIA Kies isn't going to work either.
Go to settings> about device> status
scroll to bottom of list and respond here what it says under "device status" (it's gong to say either official, or custom).
If it says official, you could unroot, maybe check that the proper drivers are installed on your computer, and try once again to apply the update via kies.
If it says custom, then knox has been tripped and I cannot help further.
The biggest issue here is that if you take the OTA update you'll lose the option to root or downgrade so you should probably use TWRP to install a ROM that's pre-rooted rather than trying to get the OTA
Click to expand...
Click to collapse
ok, on the phone in question, device status says--- custom, guess that ends that..........on my phone howerver, it says official which is why i guess i was able to update mine
just download a rom for your phone from sammobile and install with odin and your done
Help please.
I want to fully unroot my Galaxy S7 Edge (SC-02H version, but I think this is not relevant).
I tried flashing back to stock with Odin (both latest version, as well as a previous one) but some kind of "partial root" still remains.
Always complete flash (AP, BL, CP, CSC).
I know some leftover from Root is there because whenever I open Samsung Web Browser and try to "Turn on Secret Mode", I get an error message saying "Root Detected(...)"
BUT, if I install SuperSU from Google Play, and try to run the app, it stops right after being started, saying there is NO ROOT detected.
I even tried re-flashing stock, flashing twrp, flashing supersu just for the sake of using the SuperSU App to "cleanup to unroot". When I did that, by the way, I chose "Yes" for both optional steps (try to recover stock recovery, something like that) so after the unroot cleaning process was supposedly done, the phone went into a bootloop. At that point I entered Download Mode and once more flashed stock.
But for my surprise, after initial setup, Samsung Web Browser STILL SAYS I am rooted!
How can I really completely revert back to stock?
PS- I tried installing Samsung Smart Switch, but the new version cannot reinitialize devices anymore! (And it is impossible to find an older version on the web). So with Smart Switch, there is no way of reverting back to stock anymore..
gamekill said:
Help please.
I want to fully unroot my Galaxy S7 Edge (SC-02H version, but I think this is not relevant).
I tried flashing back to stock with Odin (both latest version, as well as a previous one) but some kind of "partial root" still remains.
Always complete flash (AP, BL, CP, CSC).
I know some leftover from Root is there because whenever I open Samsung Web Browser and try to "Turn on Secret Mode", I get an error message saying "Root Detected(...)"
BUT, if I install SuperSU from Google Play, and try to run the app, it stops right after being started, saying there is NO ROOT detected.
I even tried re-flashing stock, flashing twrp, flashing supersu just for the sake of using the SuperSU App to "cleanup to unroot". When I did that, by the way, I chose "Yes" for both optional steps (try to recover stock recovery, something like that) so after the unroot cleaning process was supposedly done, the phone went into a bootloop. At that point I entered Download Mode and once more flashed stock.
But for my surprise, after initial setup, Samsung Web Browser STILL SAYS I am rooted!
How can I really completely revert back to stock?
PS- I tried installing Samsung Smart Switch, but the new version cannot reinitialize devices anymore! (And it is impossible to find an older version on the web). So with Smart Switch, there is no way of reverting back to stock anymore..
Click to expand...
Click to collapse
That's normal.
You're probably already completely unrooted.
The reason secret mode won't work because it detect knox flag is already tripped, which happen when you root the first time.
Once Knox flag is tripped, it cannot be reverse.
Sent from my SM-G935F using Tapatalk
NonXtreme said:
That's normal.
You're probably already completely unrooted.
The reason secret mode won't work because it detect knox flag is already tripped, which happen when you root the first time.
Once Knox flag is tripped, it cannot be reverse.
Click to expand...
Click to collapse
Oh really? Nice to know that.
So Samsung says a tripped knox is "root" while that is not actually accurate. Thanks!
PS Personally I do not care about knox, have no use for that. But I am doing all this temporary unroot thing to finally maybe get my phone sim-unlocked. I have been trying with some people over the net, but the unlock always fail at the end and maybe it was failing because of custom recovery and root. Well anyway, I will try the unlock again later, now stock and unrooted. Hope it goes well.