Phone not properly switching to 3g/hspa+ when calling? - Huawei P8 Questions & Answers

So I have a Huawei p8 gra-L09 with Huawei P8 [ROM][6.0] fRomFuture - Home that I installed a couple of months ago. Everything has worked perfectly up until recently when my phone does not find any 3g networks, only 4g. When I try to make a call it's stuck on 4g. I don't even know if my phone is the problem or if it's my carrier. I tried to call them, they said they "made the network better".... But the problem came back after 1-3 days again.
Can I solve this somehow? My phone is also rooted but that doesn't really matter I guess..
Check the fRomFuture thread, another guy in that thread has the same issue..

did you managed to get the issue resolved?

Well, nope. Turning of 4g sort of fixes the problem I think. The connection drops sometimes but most of the time it works. Also I changed to stock b392 because I could not turn off 4g in the build that was used in fromfuture - home for some reason. It automatically turned it on just after chabging to only 3g/2g.
Still doesn't work as intended though and I am 99.9% sure it is not because I don't know how to flash. Used adb and fastboot and unlocked bootloaders and whatever on so many phones since my first smartphone (htc wildfire).
Are you by any chance Swedish or scandinavian? Could it be that it is not compatible with the networks in some countries or something?

melonsmasher100 said:
Well, nope. Turning of 4g sort of fixes the problem I think. The connection drops sometimes but most of the time it works. Also I changed to stock b392 because I could not turn off 4g in the build that was used in fromfuture - home for some reason. It automatically turned it on just after chabging to only 3g/2g.
Still doesn't work as intended though and I am 99.9% sure it is not because I don't know how to flash. Used adb and fastboot and unlocked bootloaders and whatever on so many phones since my first smartphone (htc wildfire).
Are you by any chance Swedish or scandinavian? Could it be that it is not compatible with the networks in some countries or something?
Click to expand...
Click to collapse
No i am in UK; i bleive the single sim version supports all the bands, at least here in UK; it is a phone i just bought off ebay and i can return it but I wanted to be sure it wasn't something that could not easily be fixed before doing so.

Hi again. I have sort of figured something more out about the problem. This morning 3G did not want to work again. So I googled, and googled and googled. Tried everything basically. Then I noticed that my APN settings are not what they were last time I set them(???). So I went into my carriers website. Set the correct apn values and removed any unnecessary values that did not seem to affect anything. Then it immediately worked again. Now I have no idea how phones sets the default settings but it seems like they are wrong? Maybe this was just random that it started working after applying the correct settings again. No idea, going to see if it works all day or if it randomly stops working as earlier.
Edit: 5 hours later still works and the connection hasnt stopped randomly.

Ok so it has worked for 13 hours. It's actually weird if the APN settings for 4g broke the 3g connection sometimes randomly throughout the day, right? I don't know how apn settings really work but I remember setting a port number and also changed the name of the APN so that I can be sure it does not change to something else.

ugh, I give up. Now it stopped working again since yesterday. It feels like it's my carrier but so many people have this problem so I guess it's something else..

Nevermind I don't give up. I found a solution . When 3g/calls stop working the phone usually gets really, really hot. So putting it in the freezer for a couple of minutes actually fixes the problem for me, atleast until the phone gets really hot again. I have tried it four times now and every time it has worked.

Related

[Q] Random Internet Connectivity Issues on 3G

I surely can't be the only one having this issue. It doesn't seem to be related to any particular firmware, as its been an issue ever since I got the phone, and I've since had quite a few different FW on it. Someone I spoke to on another forum with an SGS said theirs did this as well...
Basically, I can be happily surfing away, and then randomly, a page will not load - "Web page could not be loaded" message. Refreshing does not work. At best, turning the APN off or switching to Airplane mode and then back on seems to fix it most of the time. At other times, a full restart of the phone is required.
Most of the time this will happen once or twice in the course of a day, but today it happened on several occasions and it's getting annoying. I had to switch to GSM today for several hours - though that could have been my network provider, but its strange how other Vodafone users in my office were having no issues at the same time I was having issues, even when using the same APN settings.
Any ideas? This is quite a frustrating bug at times.
Unfortunately I can only be here for you , cause this is also happening to me. It is extremely annoying. I did not try the Flight mode switch though, I always had to restart my phone to fix it.
Tried a new rom with updated modem file? Could help
Sent from my GT-I9000 using Tapatalk
stick to only WiFi or only 3G
you will get those hic ups when the phone is changing between WiFi & 3G
it goes to either side depending which one has a stronger signal
it will have preferences for WiFi over 3G
WiFi is not as stable as 3G from personal experience, so i turn off WiFi and use 3G most of the time
tameracingdriver said:
I surely can't be the only one having this issue. It doesn't seem to be related to any particular firmware, as its been an issue ever since I got the phone, and I've since had quite a few different FW on it. Someone I spoke to on another forum with an SGS said theirs did this as well...
Basically, I can be happily surfing away, and then randomly, a page will not load - "Web page could not be loaded" message. Refreshing does not work. At best, turning the APN off or switching to Airplane mode and then back on seems to fix it most of the time. At other times, a full restart of the phone is required.
Most of the time this will happen once or twice in the course of a day, but today it happened on several occasions and it's getting annoying. I had to switch to GSM today for several hours - though that could have been my network provider, but its strange how other Vodafone users in my office were having no issues at the same time I was having issues, even when using the same APN settings.
Any ideas? This is quite a frustrating bug at times.
Click to expand...
Click to collapse

My Omnia 7 keeps loosing it's 3G connection

My Omnia 7 keeps loosing it's 3G connection. To restore it I have to restart the phone. T-Mobile say that this happens from time to time, but it's happening every day now. It's annoying as it stops my push email from being up to date, and of course prevents the use of any internet based services until the phone is restarted.
Has anyone else noticed their phone has switching to GSM?
Had mine for 6 days.Been fine up until today,then I had the same problem.Only the once so far.
Confirm loosing 3G
Confirm loosing 3G connection, and also have phone call failures.
Factory reset did not solve the problem.
Bring it back to shop
Blackstone is back now!
At first this was occasional with my phone, then more frequent, and it's all the time. If I want to use the Internet I have to restart the phone. My house is covered by full HSPA, but the only way to get it is to take the battery out while the phone is switched on. I can sometimes get 3G by a simple restart, which I lasts about 40 minutes.
I like the phone, so I'm going to hold out for a software update. All it needs to do is check available networks and I think that, if this is a wide spread issue, Samsung/Microsoft will fix it. Hope so.
Please post here if you have this issue too.
I have also been having this issue... sometimes it doesnt come back straight away when i restart it but after about 10mins its back.
When I activated it with orange I was told to expect a few txt msg's that would need deleting and the phone restarting... I only got 1 msg, maybe this has something to do with it, maybe the phone hasnt been sent enough updates.
I also have this issue and have done for weeks. Orange couldn't solve it either.
It only happens overnight at home. I either need to reset the phone / rescan available networks or turn flight mode off and on again for the connection to restore.
I was thinking it may be an issue with t-mobile since it only happens at my home where orange signal is poor and i roam over to t-mobile.
If i stay in an area with good Orange signal i don't get the problem.
Good to know i'm not the only one with this problem. It's very annoying!
Hi y'all.
I had the same problem: 3G was lost every time. I was fed up restarting the phone every time, so I looked for another way to get 3G back. I found out that disabling and enabling SIM security (phone > setttings) got me 3G again... for a short while.
But: after disabling SIM security permanently, 3G kept on going (in fact for over a week now).
I think that changing the PIN to some other number, might cause this. I haven't yet tried changing it to the default PIN again, to see if using that for SIM security solves it. For the moment I'm too happy it works again.
I have suffered from poor reception issues ever since I got my Omnia 7.
It seems like the reception comes and goes. I will receive e-mails, which proves that the phone has been connected, but as soon as I try to use data myself, by visiting a web page or refreshing an app like facebook, the reception disappears and the "no reception" symbol drops down from the status bar.
Also, often when I try to send an SMS, it will appear to have been sent, yet 10 minutes later I will receive a "Can't send...try again" message. Once I have received this, the SMS will never successfully send. However, in the meantime I can receive SMS messages, which shows that the phone has been getting a signal.
This is SO frustrating and is ruining my experience with the phone.
I have posted requests on the Microsoft Answers forum and the only suggestions have been to reset the phone or turn WiFi off. Neither of these have had any effect. I have never enabled SIM lock.
I have heard that there is a firmware update due soon which includes a new radio stack. I am desperately hoping that this will improve the situation, as at the moment I cannot rely on my Omnia 7 as my only phone.
Alex.
Hi Loco,
You are right in saying that social answers doesn't really help much .
Luckily there IS a new firmware from a couple of days ago! Check out the Omnia 7 Dev section. There are only a few posts.
And here is also a good link for you. You are right to assume that it comes with a new radio stack which improves on performance.
http://wmpoweruser.com/new-samsung-omnia-7-firmware-and-news-of-a-keyboarded-omnia-8-leaks/
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Had similar problems, but after I changed my provider ( O2-Germany), 3G is stable.
For the people having this problem, have you tried setting the phone to prefer 3g? Details of how to do this are here http://forum.xda-developers.com/showthread.php?t=915813
johnnymatrix said:
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Click to expand...
Click to collapse
Same here man. On Optus and my reception sucks with this device. What the hell is samsung doing? FIX IT!
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
m4tthall said:
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
Click to expand...
Click to collapse
My problem got worse with the Mango update. I'm now on my 2nd handset after having a replacement from Orange warranty. This one still loses it's connection but much less frequently.
TBH i don't think it will ever get fixed. I started an MS Answers thread months ago and lots of people had the same problem but we never got a response from MS.
Conisdering the age of the model now I doubt Samsung care, well they didn't seem to care a year ago so they won't now... For this reason I will not buy another Samsung phone. It's infuriating.
Looks like I am stuck with it until December then when I can upgrade to a Nokia lumia. A long wait :-(
i have this issue, too.. but for me i only have to set airplane mode on and off. sometimes i deactivate data connection, go to a random website, get the 'no connection' error, then activate data connection back and it works.
however, after installing the latest drivers & firmware, i get this issue A LOT less frequent. like once in 2-3 days.
i hope ms or samsung will fix this because it can get really annoying. especially when you need eg. a quick google-search..
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
m4tthall said:
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
Click to expand...
Click to collapse
Same as me - Flicking flight mode on-off doesn't solve it, needs a soft-reset.
Like I say, there are quite a few with Omnias on Orange with this problem.
I'm in the same boat, I've had this for months now so I guess I'll just deal with it until I can upgrade the start of April and get a Lumia (hopefully the EU 900/910 will be here by then!). There is no way on this earth Samsung are getting any more of my money. Nokia seem fully commited so they can take my cash next time!
I have the same problem with the data stopping working on o2 in the UK. But I also sometimes cant receive calls even though the phone has service, then there are the times where it site there going GPRS/3G/3G+/No Service and you cant do anything with it apart from pull the battery.

Dropped Calls Issue

Lately I have noticed my N1 has been dropping a lot of calls everyday. When this happens, my 3G icon disappears and comes back about 30 seconds later. It's as if it loses connection to the network and comes back.
I can't for the life of me remember if this started happening before I upgraded to 2.3.3 (OTA) or after. I believe it's been going on before that but I can't be sure. I kept blaming my friends that it was their phones dropping calls but after paying closer attention, it appears to be my phone instead.
I am with Rogers, not rooted (stock) running 2.3.3.
Any ideas what might be causing this?
First option would be a factory reset. Then revert to an old build and see if the problem occurs there too. Then upgrade accordingly and see if it's fixed.
Thanks for the reply. Where can I get a 2.2 stock image?
I have tried several ROMs and the same problem occurs too. So I think it's TMobile's network problem.
doraemon6688 said:
I have tried several ROMs and the same problem occurs too. So I think it's TMobile's network problem.
Click to expand...
Click to collapse
Just in case, check if your carrier's APN are configured correctly.
Ok so i have done a factory reset late last night. In the next day or two while using my phone, I should probably find out if the reset did the trick.
Just to reiterate, I am with Rogers (in Canada) running 2.3.3. My APN settings are correct as well.
Also, I did already notice something odd. When you go to Mobile Network Settings, and then choose Access Point Names, I see my Rogers APNs (one for the network and one for tethering). I then click on the Rogers network APN where I see all my APN settings. So far so good. Then, I don't touch anything, and the weird part is as soon as I hit the back button taking me back to the APNs screen, my 3G icon disappears for a few seconds, comes back this time white in colour (as well as the signal meter), and a few more seconds later both the 3G icon and singal meter turn green again. Is this normal? Is this perhaps a bug in 2.3.3 that might be contributing to my problem?
I was hoping if anyone out there can test and see if their n1 does the same thing. Thanks.

Missing calls with official 2.3.5

Hello everyone;
I flashed the latest official 2.3.5 last night. Missed three calls afterwards, as if I was not connected to GSM network. I was at home and signal was stable as usual. Anyone else noted unusual GSM behaviour?
Cheers
----------------------------------------
UPDATE: In order to better understand this issue, it could be interesting to know which service providers are being used; in my case, TMN in Portugal.
One week before flashing this ROM, I started using 3G, so I'm not sure if these missing calls are as result of the ROM change. I'm going to switch back to 2G for daily use and see how it goes.
Yes, if you search you will find other users with the same problem.
happens also with the other beta roms.
Sent from my U8800 using XDA App
It happens to me too unfortunately.. can't tell the reason why. GSM status seems ok.
I confirm this missing call issue.
People when ring me the first time they go straight to voicemail and only get connection on second try.
I think the only way to solve it is Huawei but there is not point of trying to speak to them and they just won't listen for what people say to them.
I can confirm this is happening to me too....after reporting all was well this was one of the things I didn't test out.
Weird thing is that I called my mobile from home and both went straight to voicemail...
yep.
but if you immediatly make a 2nd attempt you get connection
OK try this...
Turn off phone... re move battery and sim card.
Replace battery and start phone without sim card and boot up.
Unlock phone and open any app (doesn't matter just do something)
Turn off, remove battery, replace sim.... boot up again.
Just called from my wifes mobile phone and my phone rang OK.... will test further but that seems to have done the trick for now.
I got the same problem and so far nothing i did solve it... Just missing reinstall the rom again and see if wasnt any bug i got while installing... I don't see too many ppl with the same problem and i don't belive huawei had so many diferent hardwares in a single mobile phone model according with all the different ppl have with different phones.
I also have this problem with the new firmware. My phone doesn't connect to the network upon powering on.
I have to manually connect it, by going into the Mobile networks settings. Once i'm in that menu, it connects.
druida_69,
I can confirm that does not happens every time, I tested from other phone I only on the sixth call I got the ring... Worst, during this time I made a call without problems.
The question is on reception...
Sent from my U8800 using XDA App
this issue is killing me.
when I have the device disconnected or in a cal, when someone try to ring me and can't I always receive a message informing that the xxxx number tried to ring you at that time bla bla bla.
no calls
The same thing happened to me... also tried many things without success... downgraded to 2.2.2 (B138) problem solved...
I'm getting tired of huawei's poor support and buggy updates!!!
To be honest i don't know if this start to happen after or before installing geno‘s OC Kernel.
I can confirm that this happens when the phone stays for a long time inactive. Try not playing with you're phone gore 20 minutes or so and then try to ring youselves.
Its like if the phone entering in a zen deep sleep....
Same here
Started after updating to 2.3.5, anyone tried the updated 2.3.5 from Huawei? it removes the pink screen I heard, but maybe it fixes this issue
F****** Huawei. Just realised that I have this bug too with latest 2.3.5 release... I think that it's data dependent. If you turn them off it connects ok...
I didn't realize until I read this thread, but I have the same problem!
I'm over it, I'm going back to Oxygen until I can buy a new phone, and will probably never buy huawei again.
I had this problem initially but since I booted up without sim card and boot up again with it in hasn't been a problem...I've had to test this on a few different phones & reboots now and everything is fine....
Clevo89 said:
I had this problem initially but since I booted up without sim card and boot up again with it in hasn't been a problem...I've had to test this on a few different phones & reboots now and everything is fine....
Click to expand...
Click to collapse
I 've just done that and it seems to be fixed.
I 'll test it until tomorrow and if it works ok I will do a marrige proposal to you.
Thanks for now!
I've also tried, let see if this works!
Regards!
Didnt worked with me

No network after installing CM7.1

HI ALL, Im pretty new here. after so many tries finally i was able to install cm7.1 on my defy. but im facing some issues. before the installation i forgot to take a back up of the existing ROM so if i have to go back to the previous ROM how to do that? and also there is no network coverage after the installation. please please anybody help!!!!!!
Have a vibrant myself but I'm helping a buddy get cm7 on his defy and after flashing didn't have a network signal. I looked at the cm7 install guide and it referenced a defy base band switcher app for better coverage. Had him try that and he got his data connection back. Might want to look into it or read the guide.
Sent from my SGH-T959 using Tapatalk
hilsa1987 said:
HI ALL, Im pretty new here. after so many tries finally i was able to install cm7.1 on my defy. but im facing some issues. before the installation i forgot to take a back up of the existing ROM so if i have to go back to the previous ROM how to do that? and also there is no network coverage after the installation. please please anybody help!!!!!!
Click to expand...
Click to collapse
If your previous ROM was stock that came with your phone, flash the corresponding SBF file from the sticky on the Dev section to go back to stock. If it was some other custom ROM, wipe data/factory reset in CWM and flash the old ROM. Make backup of your apps using Titanium Backup if you want.
For CM7 network issues, choose the correct baseband from Defy Baseband Switcher. For India, pick anything that is 900/2100MHz...
Also, make sure you have read as many guides and First Posts on important threads as you can. Here is a collection of good threads you can read for these questions, and more that you might get later:
http://forum.xda-developers.com/showthread.php?t=966537
http://forum.xda-developers.com/showthread.php?t=1033654
http://forum.xda-developers.com/showthread.php?t=1065798
http://forum.xda-developers.com/showthread.php?t=1216982
http://forum.xda-developers.com/showthread.php?t=1450026
Hello! Noob here as well.
I installed CM7.1 stable on my Defy (running 2.2.2 foryo) 2 days ago.
All went well, except that network connection is lost after a couple of minutes after boot. Sometimes it takes an hour or two but I still end up with no connection.
I've googled everything about it in the last days. I played with the Baseband Switcher and although most options in the BB Switcher work right after a reboot, it still looses the signal after a couple of minutes.
One thing I noticed, when the signal is lost, trying to set the "Airplane mode" will fail. If trying to set Airplane ON - the notification icon will not replace the signal icon and will also be unable to set Airplane OFF (since it didn't finish turning ON).
I also noticed that if I force stop the "Dialer" system app, then the Airplane notification ico shows up, but still there's no way to turn it OFF (it's disabled in the menu). After a reboot Airplane can be set OFF and everything works for another small period of time (..until baseband crashes again?).
Hope it makes some sense. I'm quite sure this is not an operator issue or hardware related, since my Defy worked just fine before CM7.1
Also, I am located in Romania, operator is Orange.
ZeDevil said:
Hello! Noob here as well.
I installed CM7.1 stable on my Defy (running 2.2.2 foryo) 2 days ago.
All went well, except that network connection is lost after a couple of minutes after boot. Sometimes it takes an hour or two but I still end up with no connection.
I've googled everything about it in the last days. I played with the Baseband Switcher and although most options in the BB Switcher work right after a reboot, it still looses the signal after a couple of minutes.
One thing I noticed, when the signal is lost, trying to set the "Airplane mode" will fail. If trying to set Airplane ON - the notification icon will not replace the signal icon and will also be unable to set Airplane OFF (since it didn't finish turning ON).
Click to expand...
Click to collapse
I have the same issue, except that it is much rarer (ranging from every other day, to even a month between such incidents). It can also be triggered sometimes when I turn off Wi-Fi and the device tries to regain mobile data connection (not sure if it matters, but I set the network mode to 2G on my phone). The battery drain is increased if this occurs without the user noticing - the phone seems to search in vain for the signal.
Using the latest SEA baseband on M1 (Singapore).
kaninabu said:
I have the same issue, except that it is much rarer (ranging from every other day, to even a month between such incidents). It can also be triggered sometimes when I turn off Wi-Fi and the device tries to regain mobile data connection (not sure if it matters, but I set the network mode to 2G on my phone). The battery drain is increased if this occurs without the user noticing - the phone seems to search in vain for the signal.
Using the latest SEA baseband on M1 (Singapore).
Click to expand...
Click to collapse
I get this problem too. Happens every so often when I'm at work. I've always put it down to a bad signal where I work but as I always turn the wifi of before leaving home it could be down to that. If anyone has any solutions it would be great
Ok, a little update on this:
At the office now, further playing with the Baseband Switcher, I ended up selecting "Italia RT 2.51.1" which has the same 900/2100 freq that my operator requires and it seems to work. Even getting 3G.
If "2.51.1" is some sort of protocol version, then all the other options I've tried were either 4.x or 3.x or even 2.21.x ..and none of them worked for more then 30 minutes.
Also, not sure if signal strength has something to do with this because I did a test, going to the basement of my office in order to loose signal, then back up and it worked - got the signal back, without reboot or anything.
Also, I would really appreciate if someone could explain in a few words what those version numbers mean (ex: "Italia RT 2.51.1"), as I know nothing about gsm bands and protocols.
UPDATE: Back home, lost signal again, after a whole day without any problems. Funny.
UPDATE 2:
So after much google searching and trying literally every option in the Baseband Switcher, I switched my SIM card with a friend's SIM and guess what.. IT WORKED! Even more, when I inserted my original SIM into the other phone after a few minutes it lost signal, too! It was a faulty SIM, that has just started to "die".
Conclusion:
- Keep playing with that Baseband Switcher until you get something that works for you.
-Make sure your SIM is working properly in other phones, otherwise ask your operator to replace it.
Thanks and hope this helps.
ZeDevil did you try using other Basebands to see if you get better battery life ?
cknro said:
ZeDevil did you try using other Basebands to see if you get better battery life ?
Click to expand...
Click to collapse
Not really. As long as you have a working Baseband selected (with correct frequencies) I don't think it matters.
But overall CM7.1 has better battery efficiency then stock ROMs, or at least that's what I felt.
update:
Well, I had a play with the baseband switcher, realising i was on 'international'. I switched to uk t-mobile and from there it seemed to work much better. A slight blip at work today (think it's a bit of a signal black-spot though) but restarted and it seems fine again. I've also just realised it's gone 37hrs since its last charge too
Strangely my other problem, the backlighting on the soft-keys not working, fixed itself at the same time. dunno if these two things are linked or not?
i use the CEE one.

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