Related
Well I dropped my G1 the other day and it busted the outer glass part. The LCD is fine and it still works perfect. I have looked everywhere,with no luck of finding any parts for them. So I called HTC and they told me 150-250 to replace the glass!! So I was wondering if any one know anyone that does G1 Repair or if anyone know of another phone that has more ava. parts for it with a 3.17" Screen? Any help is greatly appreciated.
Nope, I got AT&T. Was thinking of taking apart the phone and getting the glass measurements and having a custom cut piece of glass.
i believe its a special type of glass
Pretty much stuck buying the glass from HTC on this one ...sorry
PS... it is glass
iphone 3g - Dream lcd
I read that the same screen is in use on the iphone 3g, I doubt its true they probably meant type or sumthin, maybe worth a check...
on the old palm pdas you could replace just the glass if the layer under it isn't damaged, this may no longer be possible with these screens, once the bigtime flashing begins there will be lots of bricks available pretty cheap, maybe you should keep an eye out for somebody who pooched the dev bootloader install then after you convince them they killed it you could buy it maybe for less than the HTC price...
gotta say, that sucks if you were a tmob customer you'd have a few options...
bhang
Hello. Don't you think It's weird that it happened to me too today?
I've never had a broke phone since my Nokia 8210.
Well, some idiot had placed out one of those kinds of plastic bands you use to seal packages with, a black one.
It was pitch dark and I fell as the plastic ring got snared around my feet. Obviously my Jabra bt3030 got pushed against the screen and it got severely cracked.
My insurance company seems to be covering the whole phone except a small sum. This was from the phone part, but I got to see if I can get something from the health insurance as I hit my head and scratched my hand (though not likely but I can always try)
The touch seems to work most of the time, though it reacts slowly but some times It's just dead.
This really sucks.
I'm dead serious when I'm talking that there was no way that the band could be seen when walking.
http://www.allshadow.com/forum/viewtopic.php?f=9&t=4226&view=unread
Some info there.
aad4321 said:
yeah i dont think it is really even "glass" mabye its a type of plexiglass?
Click to expand...
Click to collapse
It is glass. But you can not simply cut a piece of glass to the same dimension as the touchscreen is integrated into the glass cover. So yes you will need to get a htc or aftermarket replacement part.
The interesting thing is that the repair cost you quoted is identical to the cost of the copay if you go with the Asurion device insurance T-mo offers. So device insurance would just be a waste of money at $5 a month if you end up with broken glass.
Looks like I will just have to hold onto it until aftermarket parts come out. I busted mine by letting it slip out of my hand while talking on it....then it took a 6ft fall to eventually land face first on concrete.....I didnt even wanna pick it up cause i new it was messed up and if it wasnt I was gonna call HTC and give them props! I have a ava. upgrade from AT&T Maybe get a Iphone until this one gets fixed then sale iphone on ebay for 5x wuts its worth.
The iphone's screen seems to crack pretty nice as well.
I hope changing the glass on the G1 isn't as frustrating as on the Iphone.
http://www.youtube.com/watch?v=sT7wRXeYsyg
edit:
Not directing this to the message above, just saying.
Cracked screen replacement with compatible HW from third party --when?
I cracked the LCD of my G1 after about three weeks and have noted that neither PPCTechs nor MobileKangaroo have yet acquired a source for the replacement screen.
My understanding is that HTC currently charges what one thread in another forum (http://www.allshadow.com/forum/viewtopic.php?f=9&t=4226) quoted as "a minimum of $238.00" to make this repair.
I expect this repair to be offered soon by third parties for about $150, likely using a non-HTC screen product to replace the damaged one.
Has anyone heard any reports about forthcoming availability of such hardware? If so, then are there any non-HTC services to make the replacement?
yeah im looking for this too...i dropped mine and then proceeded to step on it day two with the phone.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWAX:IT&item=280303279632
WooHoo 2 items left as of this copy paste. $80, not bad price.
Shaggy
They have on Ebay now:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWAX:IT&item=280303279632
2 items left, $80 cost, get them b4 they gone
Shaggy
This waht i found out
so have the same issue and this is what I found out
so from my understanding there are 2 part to the lcd the outer glass touch sensor and the inner lcd. if the the screen is just cracked and you can see the image the u have to replace both. attached are the part descriptions fromt he g1 service manual. and below is a link of a site that sells them, but for some reason they sell the touch scrren with the outer bezel making it cost more. i called htc to order just the touch sensor glass but they said the dont sell replacements, they just fix em
link
Shagman68 said:
They have on Ebay now:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWAX:IT&item=280303279632
2 items left, $80 cost, get them b4 they gone
Shaggy
Click to expand...
Click to collapse
I contacted the seller of the screen and he/she told me that It's only the screen. If the G1 cracks It's the digitizer glass that cracks first. Then if you are unlucky the screen cracks as well. I managed to only crack the digitizer glass. The screen beneath is totally fine. Unfortunately removing the glass from the digitizer plastic was very painful and I managed to wreck the flat cable of the digitizer so that's beyond repair. Now I tried to disassemble the whole phone but I got stuck at removing the housing. First I had problems with the Torx bits. I have some Torx bits in my sets but the lowest I got was T8. I had to buy a cellphone bits set with a lot of different types of bits. It had Torx all the way down to T4. The T5 and T6 was what I needed. There are 4 T5 to remove and one T6. I have inserted the sharp plastic between the housing and the top case and released all hooks but it seems the front and back part of the housing of the phone is dead stuck.
You have to open the whole damn phone from the back to get to the inside of the screen. Why the screen housing uses standard Philips is also beyond me. I have lots of bad experience with standard Philips screws. The heads always get bad after a while of screwing. I have yet to have a problem with Torx.
My S4 screen got two hairline cracks about a month ago and expanded a little. The phone was working fine but this was bugging me. I went to Amazon and purchased a new OEM replacement glass (cost me $4; skeptical on the OEM claims). Anyway I removed the old glass successfully with a heat gun and a plastic iPhone tool and removed all the old adhesive off.
Being stupid I peeled the black adhesive and balled it up. I went to put on the new glass and I realized the new glass doesn't come with adhesive on it. After installing it I then realized that I actually cracked the LCD (I guess from the pressure when I was pressing a bit on the glass to make contact with the adhesive I thought came on the glass). Anyway, my phone doesn't turn on now (screen is dead) although the phone still works. I removed the screen again and threw everything in a box.
I'm without my personal phone now and I'm stuck using my company phone for the time being for personal stuff. I looked at Amazon and the replacement LCD is $200. I'm not on a contract with this phone and don't want to sign a contract with AT&T or I lose my current minute package I have. I purchased this device from Craigslist from some guy for $400 a couple of months back.
What is the best route to repair this? Keep in mind I don't have insurance since I purchased this outright. This is the 32GB model. Should I just sell it AS-IS on Craigslist? How much should I ask?
By the way I think Gorilla Glass is BS. My phone fell about 4 inches on the ground and got two cracks.
Android300ZX said:
My S4 screen got two hairline cracks about a month ago and expanded a little. The phone was working fine but this was bugging me. I went to Amazon and purchased a new OEM replacement glass (cost me $4; skeptical on the OEM claims). Anyway I removed the old glass successfully with a heat gun and a plastic iPhone tool and removed all the old adhesive off.
Being stupid I peeled the black adhesive and balled it up. I went to put on the new glass and I realized the new glass doesn't come with adhesive on it. After installing it I then realized that I actually cracked the LCD (I guess from the pressure when I was pressing a bit on the glass to make contact with the adhesive I thought came on the glass). Anyway, my phone doesn't turn on now (screen is dead) although the phone still works. I removed the screen again and threw everything in a box.
I'm without my personal phone now and I'm stuck using my company phone for the time being for personal stuff. I looked at Amazon and the replacement LCD is $200. I'm not on a contract with this phone and don't want to sign a contract with AT&T or I lose my current minute package I have. I purchased this device from Craigslist from some guy for $400 a couple of months back.
What is the best route to repair this? Keep in mind I don't have insurance since I purchased this outright. This is the 32GB model. Should I just sell it AS-IS on Craigslist? How much should I ask?
By the way I think Gorilla Glass is BS. My phone fell about 4 inches on the ground and got two cracks.
Click to expand...
Click to collapse
Sell it as-is, ask around $150 - $200... someone who knows how to fix it will gobble it up. Take that money and spend a little extra and buy a Nexus 5 from Google. At least this is what I'd do...
If you really intend on keeping it.
https://www.youtube.com/watch?v=Duc3v5Kgn-A
NighthawkXL said:
Sell it as-is, ask around $150 - $200... someone who knows how to fix it will gobble it up. Take that money and spend a little extra and buy a Nexus 5 from Google. At least this is what I'd do...
Click to expand...
Click to collapse
Agreed. I'd rather have the Nexus 5 anyway.
Really sorry to hear about your phone though. I personally wouldn't risk replacing the LCD, you may break something else while inside..
If anybody wants to buy it let me know via PM. If not, I'll just hang on to it until the S5 comes out. I'm sure the price of the LED screen will drop.
I purchased another S4 (16GB model in White). It sucks because the broken one is a 32GB.
Update: Sold the phone to some guy who owns a cell phone shop for $175. Not bad.
If you've broken the screen on your week-old G3 (new rescue pup thought my TPU-covered G3 was a chew toy) and wondered whether to (a) try to fix it yourself with parts off the Internet, (b) take it to a local shop, or (c) ship it to LG for a "warranty" repair, here's my experience with the process.
There's nothing out there showing how to fix the G3 screen other than one shop's teardown that claims it's easy to fix G3 hardware issues (nothing about the screen though). Parts are posted all over the Internet and eBay, but they're all generic-looking stuff and who knows if the digitizer glass is really GG3. Prices of parts ranging $140 to $200, and I need both the digitizer glass and the LCD, maybe a front frame because it has a couple of small dings from the dog's teeth. Already dreading the price quotes from shops, since the QHD LCD must be more expensive than anything out there, and it's fairly new. Figuring that it will cost hundreds of dollars no matter who I have repair it, since that's what some shops quote for newer smartphones and tablets like the Galaxy S5 and Note 3, I decided to ship my G3 to LG so I wouldn't void what warranty I had left.
LG received the phone 7/28/14. The next day, they email me a diagnosis and repair quote since it's not covered by warranty (duh!).
It will cost $146 to repair, $153 to fully refurbish. Pretty much justifies not getting the insurance policy. YMMV, from what I read in the G2 forum about LG factory service (the parts/repair prices may vary depending on availability and demand).
So if you drop and break the screen of your precious new G3, then don't worry about how much it will cost to repair this relatively new device, if you are not too concerned about turnaround time.
jklew said:
If you've broken the screen on your week-old G3 (new rescue pup thought my TPU-covered G3 was a chew toy) and wondered whether to (a) try to fix it yourself with parts off the Internet, (b) take it to a local shop, or (c) ship it to LG for a "warranty" repair, here's my experience with the process.
There's nothing out there showing how to fix the G3 screen other than one shop's teardown that claims it's easy to fix G3 hardware issues (nothing about the screen though). Parts are posted all over the Internet and eBay, but they're all generic-looking stuff and who knows if the digitizer glass is really GG3. Prices of parts ranging $140 to $200, and I need both the digitizer glass and the LCD, maybe a front frame because it has a couple of small dings from the dog's teeth. Already dreading the price quotes from shops, since the QHD LCD must be more expensive than anything out there, and it's fairly new. Figuring that it will cost hundreds of dollars no matter who I have repair it, since that's what some shops quote for newer smartphones and tablets like the Galaxy S5 and Note 3, I decided to ship my G3 to LG so I wouldn't void what warranty I had left.
LG received the phone 7/28/14. The next day, they email me a diagnosis and repair quote since it's not covered by warranty (duh!).
It will cost $146 to repair, $153 to fully refurbish. Pretty much justifies not getting the insurance policy. YMMV, from what I read in the G2 forum about LG factory service (the parts/repair prices may vary depending on availability and demand).
So if you drop and break the screen of your precious new G3, then don't worry about how much it will cost to repair this relatively new device, if you are not too concerned about turnaround time.
Click to expand...
Click to collapse
The issue is that your phone loses approximately $5/day in value everyday. So even bigger loss each day its out of your hands ... So insurance isn't that bad! I really think with the life cycles of cell phones the G3 will be on craigslist for $250 in a few months !
Hey All,
My two bits...I dropped my G3 4 days in and destroyed the screen. As you can imagine I was pretty upset and concerned that I had just wasted $800 and had no clue what to do. I ended up finding a retailer online that sold the Oem screen, digitizer and casing for what ended up to be just over $200. With a little help from the disassembly video I tried to do myself. I am happy to report that it was unbelievably easy to complete the repair and I have a 100% working phone again. As the video shows you remove 13 screws, remove the two pieces of the backing and pull out the mother board. The only thing you need to do then it gently remove the vibrator, camera..front and rear, speaker, head phone jack and little daughter board. These are all stuck with two sided tape and just require a little light prying to remove. The replacement unit even had the two sided tape pre installed and you only had to remove the little plastic tabs that covered the sticky tape and then place each part in its corresponding place. I reassembled the phone and voila...a brand new working G3. The nice thing is the replacement was the case as well so the dings and dents from the drop on the case were all gone as well. So if you do the same don't be afraid to save the labour and do it yourself
imapfsr said:
Hey All,
My two bits...I dropped my G3 4 days in and destroyed the screen. As you can imagine I was pretty upset and concerned that I had just wasted $800 and had no clue what to do. I ended up finding a retailer online that sold the Oem screen, digitizer and casing for what ended up to be just over $200. With a little help from the disassembly video I tried to do myself. I am happy to report that it was unbelievably easy to complete the repair and I have a 100% working phone again. As the video shows you remove 13 screws, remove the two pieces of the backing and pull out the mother board. The only thing you need to do then it gently remove the vibrator, camera..front and rear, speaker, head phone jack and little daughter board. These are all stuck with two sided tape and just require a little light prying to remove. The replacement unit even had the two sided tape pre installed and you only had to remove the little plastic tabs that covered the sticky tape and then place each part in its corresponding place. I reassembled the phone and voila...a brand new working G3. The nice thing is the replacement was the case as well so the dings and dents from the drop on the case were all gone as well. So if you do the same don't be afraid to save the labour and do it yourself
Click to expand...
Click to collapse
Why on earth did you pay 800 for the g3 when they were only 599 on release day?
thegrants82 said:
Why on earth did you pay 800 for the g3 when they were only 599 on release day?
Click to expand...
Click to collapse
I purchased it from a reseller before it was released here and I also live in Canada where everything just costs a little more ?
thegrants82 said:
Why on earth did you pay 800 for the g3 when they were only 599 on release day?
Click to expand...
Click to collapse
Some things cost more in other countrys. And I also wanted a really good reseller in case anything happens. With quick and good support. without need to send it, wait two weeks etcetc.
And ye. Payed 800$ here in Sweden.
GG3
Reading this made me look up just what's so great about Corning's various hardened glass, and I've realised it's much more to do with being scratch-resistant than actually shatter proof. Funny how easily marketing will leave you stuck with the wrong (inflated) idea ... and, sure, scratch resistance is nice, but then that's why you buy a nice cheap case for your phone rather than put it in your pocket together with your keys.
armadafan271 said:
The issue is that your phone loses approximately $5/day in value everyday. So even bigger loss each day its out of your hands ... So insurance isn't that bad! I really think with the life cycles of cell phones the G3 will be on craigslist for $250 in a few months !
Click to expand...
Click to collapse
It won't be THAT cheap for a while. G2's were still going for like $400 up until the g3 launched.
jklew said:
If you've broken the screen on your week-old G3 (new rescue pup thought my TPU-covered G3 was a chew toy) and wondered whether to (a) try to fix it yourself with parts off the Internet, (b) take it to a local shop, or (c) ship it to LG for a "warranty" repair, here's my experience with the process.
There's nothing out there showing how to fix the G3 screen other than one shop's teardown that claims it's easy to fix G3 hardware issues (nothing about the screen though). Parts are posted all over the Internet and eBay, but they're all generic-looking stuff and who knows if the digitizer glass is really GG3. Prices of parts ranging $140 to $200, and I need both the digitizer glass and the LCD, maybe a front frame because it has a couple of small dings from the dog's teeth. Already dreading the price quotes from shops, since the QHD LCD must be more expensive than anything out there, and it's fairly new. Figuring that it will cost hundreds of dollars no matter who I have repair it, since that's what some shops quote for newer smartphones and tablets like the Galaxy S5 and Note 3, I decided to ship my G3 to LG so I wouldn't void what warranty I had left.
LG received the phone 7/28/14. The next day, they email me a diagnosis and repair quote since it's not covered by warranty (duh!).
It will cost $146 to repair, $153 to fully refurbish. Pretty much justifies not getting the insurance policy. YMMV, from what I read in the G2 forum about LG factory service (the parts/repair prices may vary depending on availability and demand).
So if you drop and break the screen of your precious new G3, then don't worry about how much it will cost to repair this relatively new device, if you are not too concerned about turnaround time.
Click to expand...
Click to collapse
How long did it take lg to send it back to you?
armadafan271 said:
The issue is that your phone loses approximately $5/day in value everyday. So even bigger loss each day its out of your hands ... So insurance isn't that bad! I really think with the life cycles of cell phones the G3 will be on craigslist for $250 in a few months !
Click to expand...
Click to collapse
Loses $5 a day in value a day lol??
That would mean my phone would be worth $0 in a month from now...
The value goes down more like .50 cents a day at most...
Amb669 said:
Loses $5 a day in value a day lol??
That would mean my phone would be worth $0 in a month from now...
The value goes down more like .50 cents a day at most...
Click to expand...
Click to collapse
In a couple months you will have to pay someone to take it from you.
Sent from my LG-D851 using XDA Free mobile app
LG G3 repair
The G3 is ten times easier to repair than the G2. The back comes right off like any other normal android phone. Remove the screws that you see holding the back on the midframe/bezel. remove the top half using a safety pry tool and do the same with the bottom half. Disconnect the two ribbon connections at bottom near charging port. Take out battery if you haven't already. Heat the back using heat gun or hairdryer. Heat front of assembly using the same heat gun or hairdryer. There are no other ribbons or connections to worry about at this point. Using iSesamo bar or other prying tool remove the broken assembly. (Note: There is no adhesive holding the LCD to the midframe so the removal is very easy.) Just pry around the top and sides of the phone and pull up at top then slide old LCD assembly out. Be sure to use a good 3M adeesive when putting in the new assembly. Connect the ribbons back to the board, close phone, power the phone on and enjoy. The whole process should take no more than half an hour if you ever done any previous repairs to another phone. Hit thanks if this helps
https://www.youtube.com/watch?v=I-LUBTADX2U
Thanks a ton for this thread. I may be able to repair my G3 now. It has been unusable for 3 months now cause I could not find anyone that would repair it.
I need to replace display with bazel
imapfsr said:
Hey All,
My two bits...I dropped my G3 4 days in and destroyed the screen. As you can imagine I was pretty upset and concerned that I had just wasted $800 and had no clue what to do. I ended up finding a retailer online that sold the Oem screen, digitizer and casing for what ended up to be just over $200. With a little help from the disassembly video I tried to do myself. I am happy to report that it was unbelievably easy to complete the repair and I have a 100% working phone again. As the video shows you remove 13 screws, remove the two pieces of the backing and pull out the mother board. The only thing you need to do then it gently remove the vibrator, camera..front and rear, speaker, head phone jack and little daughter board. These are all stuck with two sided tape and just require a little light prying to remove. The replacement unit even had the two sided tape pre installed and you only had to remove the little plastic tabs that covered the sticky tape and then place each part in its corresponding place. I reassembled the phone and voila...a brand new working G3. The nice thing is the replacement was the case as well so the dings and dents from the drop on the case were all gone as well. So if you do the same don't be afraid to save the labour and do it yourself
Click to expand...
Click to collapse
Hey I am trying to do the same thing you did.
My question is how hard was removing the daughter board? What tool and technique you used?
I can't find a video or tutorial where they remove the little daughter board and wanted to know how hard it is to remove before ordering parts.
It really was very easy, much easier than I expected. The daughter board was also pretty easy and I think I ended up using my finger and a guitar pick but anything small will suffice. The two sides sticky is really not that strong so just have patience when pulling those pieces out as they do come off pretty easy, Just use caution, you will be fine.
I need help to apply my pre-cut adhesive to my LG G3 D850
I bought an lg g3 d850 digitizer+lcd combo and a precut adhesive sticker for the model. Howwever, I am not sure how to apply the adhesive because there is less than 1 mm of room on the sides. What is the best approach for me to apply the pre -cut adhesive. Here is the link to the adhesive that I am talking about.
Will LG still repair your LG G3 even if you tried repairing it yourself? I tried ordering a new screen and putting it in myself but that didn't work so the lg g3 has been opened which voids warranty.
My wife's G3 developed this weird mark on the screen (always visible when the screen is on), and she claims to have never done anything like drop it in the tub or toilet... but it appears to be water damage to me. (See pic attached)
I put it in rice for a few weeks, and it's not going away... so I'm ready to try to fix it. Has anyone seen anything like this? Since the glass is still in good shape (it wasn't dropped or cracked)... what do I need to order to fix it?
I had the same concerns as the OP... buying a replacement LCD panel from Amazon or eBay, I wasn't sure if I'd get a full-res OEM replacement or a cheap knock-off. Can anyone point me to a reliable reseller (preferably on Amazon for several reasons) that would have the right parts to fix her phone up?
Thanks
The crack you see is in a tempered glass screen protector... not the screen itself.
Hai guys,
I have broken my glass on g3, display works fine but shuttered portion of screen is not fully functional, please can someone point me to reliable reseller, preferable on eBay, cos don't want to trash my money on knock-offs, I wanna real deal 100% OEM original display. So I need you guys from personal experience to point me in the right direction. Thx in advance!
Hi everyone,
Phone dropped from very low height, front screen ok, e ink screen in 1000 little pieces...
I am in Netherlands, where could I order new screen repair set or have it fixed? Thoughts or suggestions anyone?
Thanks!
I'd try Yota support first. You'll probably have to send it in, and the price will likely be close to that of a second hand or even new YP.
Did you check if it is insured in any way? Maybe you used a creditcard with insurance to purchase it?
It definitely sucks to be you in this situation, but if your phone is actually open on one side now: maybe you can post some pictures of the internals?
No credit card unfortunately, online retailer to big to care, yotaphone only has support in Germany I think, I'll post shots of the back of the phone soon
I feel for you dude
The shattered back, should be easy to replace no?
Probably won't be easy/cheap if the gorilla glass is bonded to the EPD, then both will have to be replaced. Did you inquire with Yota support yet?
If the EPD screen is still kind of working, and you can't get the phone repaired, you can't sell it off, and it's constantly annoying you by taking up precious space on your desk, it could always have a second life as a development phone. </vulture mode>
SteadyQuad said:
Probably won't be easy/cheap if the gorilla glass is bonded to the EPD, then both will have to be replaced. Did you inquire with Yota support yet?
If the EPD screen is still kind of working, and you can't get the phone repaired, you can't sell it off, and it's constantly annoying you by taking up precious space on your desk, it could always have a second life as a development phone. </vulture mode>
Click to expand...
Click to collapse
I think it should be used as a development as well pass it on to steady quad
Sent from my YD201 using Tapatalk
adamo86 said:
I think it should be used as a development as well pass it on to steady quad
Sent from my YD201 using Tapatalk
Click to expand...
Click to collapse
Now I feel bad for even mentioning it. Broken or not, it's entirely upto jmreijnen what he wants to do with his device, most likely try to get it fixed first. My hint was: in the unlikely event that you're about to toss it away or let it collect dust till eternity, there could be another use for it.
Hopefully it can be fixed for a reasonable fee. I couldn't find an official list of Yota service centers, but Yota support should be able to provide it. If Germany has one, that might not be a bad option to send it to from The Netherlands.
Well, currently it is in its case, on a pile of other cases, but yes, will probably try via Yota, ink screen is working fine btw...
jmreijnen said:
Well, currently it is in its case, on a pile of other cases, but yes, will probably try via Yota, ink screen is working fine btw...
Click to expand...
Click to collapse
Good luck, keep us posted, would be good to know what Yota or Yota's partners charge for a repair like this.
BTW: I was pretty close to your situation this weekend: my phone slipped from my hand in a parking lot, was saved by Yota's bumper.
Careful! It was a very low drop that killed it for me. No word from Yota or the German repair partner, nothing.
I broke the AMOLED screen of my second yota 2 a week after it arrived.... On its first proper day out of the house. 70cm drop onto fine gravel car park. Completely shattered the screen. It continued working but after a few days the glass started crumbling apart.
I emailed both my supplier and yota support. Took a week to get a reply from supplier, a couple of days from yota. I told both that I wasn't happy with supposed gorilla glass covered screen shattering like that. My old s2 had survived various falls on a range of surfaces without ever breaking.
After a week of emails my supplier confirmed the screen would be replaced under warranty but I'd not be able to make other warranty claims on screen after replacement. It was the first screen my supplier had to replace. Took a fortnight. I had to pay transport and labour costs. Totalled about $250 Australian in March.
Response times were very slow but they did get it fixed for what I thought was a reasonable price. (Still about 30% of what I paid for it) Cheaper than another phone anyway.
My supplier was Hong Kong based drop shipper: Expansys.
Good luck.
On German Amazon there is a review of a guy who had the same problem. The service allegedly asked for around 400 Euros to fix the phone, which is harsh considering you can buy a used one on ebay for around 450 Euros and new ones with full warranty for about 520-550 Euros...
But I don´t know if it´s true! Contact
www.datrepair.de
[email protected]
+49 461-95775-0
and they should give you a fair quote on the issue.
You might want to check out the new Siswoo R9 phone with e-ink back screen as well, it retails for about 350-400 Euros on AliExpress, but I wouldn´t expect the same level of Software and Widget expertise the people from Yota put into their phone. One of the main reasons I still would´t switch to other companies is the professional software service of Yota. From what I saw, the cheaper models coming out now (like the Oukitel U6 for around 200 Euros) all use the same software options you can get with an InkCase - and their software simply s*cks. Almost no options apart from some basic notifications and the mirroring of some pictures or a book, that´s it. My Yota is the Prince of Sophistication, compared to that
In Switzerland repairing the phone should cost about 200 swiss francs (with an iPhone 4 as temporal replacement) - I'm now waiting for about 3 weeks, but since I didn't get any further notice I suppose (respectively I hope) it will for sure be below the upper limit of 250 swiss francs I specified.
jmreijnen said:
Hi everyone,
Phone dropped from very low height, front screen ok, e ink screen in 1000 little pieces...
I am in Netherlands, where could I order new screen repair set or have it fixed? Thoughts or suggestions anyone?
Thanks!
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@jmreijnen
hi there, Did you replace the E-Ink screen? I broke my LCD and can't find any replacement, besides the official datrepair.de who want to charge 200€ for the repair. That's too much. I already opened it and it's quite easy to replace the E-Ink. Just be aware that there is a screw just right from the micro usb (LCD at the top). It's hidden behind a rubber part that you can remove with a thin screwdriver just by lifting the rubber at the side of the micro USB. If you don't remove that screw, the frame of the e-ink will bend.
Why am I writing this? Well, I would need a YP2 with an intact front screen to repair mine. Would you like to sell yours? If yes, drop me a PM.
---------- Post added at 09:23 PM ---------- Previous post was at 09:21 PM ----------
lumosimann said:
In Switzerland repairing the phone should cost about 200 swiss francs (with an iPhone 4 as temporal replacement) - I'm now waiting for about 3 weeks, but since I didn't get any further notice I suppose (respectively I hope) it will for sure be below the upper limit of 250 swiss francs I specified.
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Hey @lumosimann, where in Switzerland did you get that quote?
@DeGon: So the 200 swiss francs were given by mobiletouch.ch as an estimate for repairing the front site. Finally I decided also to repair the little fracture on the back which finally cost 312 swiss francs, but now it looks as it'd be new.
repair took 7 weeks - but I was given a temporal replacement.
lumosimann said:
@DeGon: So the 200 swiss francs were given by mobiletouch.ch as an estimate for repairing the front site. Finally I decided also to repair the little fracture on the back which finally cost 312 swiss francs, but now it looks as it'd be new.
repair took 7 weeks - but I was given a temporal replacement.
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Thanks for the tip! Will check with mobiletouch
The back of my HK supplied yotaphone is supposed to gorilla glass but feels like very thin plastic to me. The other AMOLED side (gorilla glass) seems to scratch very easily too. Both sides seem to be not very strong. Has anyone else thought this? Maybe fakes?
The EPD screen is very very thin and curved, it doesn't seem like Gorilla glass to me. I bet replacement costs big bucks.
Aliexpress sells front and back screens for YotaphonePremium Tempered Glass for Yotaphone 2 Screen Protector Glass For Yotaphone 2 Glass Protector 9H 0.33mm Front Protective Film
http://s.aliexpress.com/ZVbm2Ij6
(from AliExpress Android)
Parmo100 said:
The EPD screen is very very thin and curved, it doesn't seem like Gorilla glass to me. I bet replacement costs big bucks.
Aliexpress sells front and back screens for Yotaphone.
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My second Yotaphone 2 in family. E-Ink screen already arrived in box broken on yp206 from Aliexpress. To me it looks like ordinary glass that is used on cheap chineese models such as Oukitel C3 etc. Gorilla glass cant be broken just by a little harsh transport (Box is in good shape). Not crushed. Whats more, due to the fact that this cheap off glass is curved on sides it probably has some serious inner tension. Looks like post manufacture model made in different factory. I know the phone is beautiful and all but but seriously watch out. I already filled a dispute but arrogant chineese seller want to blame me.
Edit: My phone's usb port is fried. I plugged in the charging cable and smoke started coming out of it. I have barely had the phone for two weeks. It seems like i was swindled by an AliExpress seller an they sent me an old repaired phone. The screen was almost halfway detached an upon dismantling I have noticed that they used glue tape an put it over the glue from the original display. That's why the screen couldn't hold after they replaced it. They didn't even bother to clean off the older glue so that the glue tape could hold.
This is a warning to anyone buying the x720 on AliExpress. Do not buy from a shop called Mobile Phone Online Store.
Here is the link I bought from ...
https://s.click.aliexpress.com/e/bl4kAAt6
Also, the battery is definitely used because it charges from empty to full in 1:20 with fast charging disabled. When it's showing 30% I can't run any heavy app because it shuts down like the battery is empty. Also, the phone gets hot too easily, another sign of an SOC that has been used for years. I am requesting a partial refund from AliExpress but what I should be doing is kicking myself in the nuts for buying such a piece of crap.
twistyplain said:
Edit: My phone's usb port is fried. I plugged in the charging cable and smoke started coming out of it. I have barely had the phone for two weeks. It seems like i was swindled by an AliExpress seller an they sent me an old repaired phone. The screen was almost halfway detached an upon dismantling I have noticed that they used glue tape an put it over the glue from the original display. That's why the screen couldn't hold after they replaced it. They didn't even bother to clean off the older glue so that the glue tape could hold.
This is a warning to anyone buying the x720 on AliExpress. Do not buy from a shop called Mobile Phone Online Store.
Here is the link I bought from ...
https://s.click.aliexpress.com/e/bl4kAAt6
Also, the battery is definitely used because it charges from empty to full in 1:20 with fast charging disabled. When it's showing 30% I can't run any heavy app because it shuts down like the battery is empty. Also, the phone gets hot too easily, another sign of an SOC that has been used for years. I am requesting a partial refund from AliExpress but what I should be doing is kicking myself in the nuts for buying such a piece of crap.
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That is horrible! Yes, Aliexpress should truly give you a complete refund or exchange the phone. Hopefully they will something quickly.
They want to be like Amazon, but amazon will give you a full refund for under 90 days issues without a question.
Best Wishes
All Le Pro 3's sold in AliExpress for more than 1 year ago, no matter who are selling them, are refurbished units. I was cheated miself up to 3 times until I noticed it, luckily I managed to get my money back. The one that I use now is a refurbished one too that I decided not to send back, after replacing the defective screen by myself it's been working perfectly so I decided to keep it.
If I were you I'd forget about this cell and try a newer (and better) one.
Forsaken75 said:
All Le Pro 3's sold in AliExpress for more than 1 year ago, no matter who are selling them, are refurbished units. I was cheated miself up to 3 times until I noticed it, luckily I managed to get my money back. The one that I use now is a refurbished one too that I decided not to send back, after replacing the defective screen by myself it's been working perfectly so I decided to keep it.
If I were you I'd forget about this cell and try a newer (and better) one.
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This is not true. With most sellers units come in brand new packaging with brand new stikers and chargers. I just bought a new pro3 and it came in a new white box and was covered with factory sticker. Everything in perfect condition. If it is fake, I can tell that is better than original!
yurtesen said:
This is not true. With most sellers units come in brand new packaging with brand new stikers and chargers. I just bought a new pro3 and it came in a new white box and was covered with factory sticker. Everything in perfect condition. If it is fake, I can tell that is better than original!
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I did not create a post just for the sake of it. As I mentioned in the original post, there were obvious signs of repair on my unit. The first thing was severe light bleed from entire left and bottom edges. When I noticed that the battery couldn't keep a charge, I decided to open it up. The first thing I noticed is that the screen was attached to the frame with 3M tape. Why it couldn't hold is that there was old glue almost all the way round the frame. The repair guy clearly forgot to wipe off the old glue.
Also, on the inside there were traces of glue on the metal plate that covers the battery. Please don't try to discredit my post just because you got a new phone. It could also be a refurbished one but I'm not saying that for sure. Stickers and new boxes can easily be gotten to perpetrate the lie. Bottom line is that my phone was not new. Period.
@twistyplain I don't dispute your experience. I replied to @Forsaken75 because he said "all" Pro3s on AliExpress are refurbished. This is not true.
In rare occasion I also got some used stuff from AliExpress which were advertised as new.. But they were car parts or laptop motherboards etc.
Most are repaired, but there are also new ones.
yurtesen said:
@twistyplain I don't dispute your experience. I replied to @Forsaken75 because he said "all" Pro3s on AliExpress are refurbished. This is not true.
In rare occasion I also got some used stuff from AliExpress which were advertised as new.. But they were car parts or laptop motherboards etc.
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He definitely got a used phone advertised as new okay. There are unscrupulous vendors on AliExpress just as there are completely legit venders.
The same thing happens on Amazon occasionally, the difference being that Amazon themselves will reimburse the customer themselves, and immediately investigate the vendor..