Hello from Germany,
I want to buy the LG V20. In Germany LG do not sell this phone. So I have to import it. I read that the camera glass brokes sometimes without doing anything. Do this concern only older devices or is this problem still existing?
Thanks in advance
My phone is manufactured in Nov and made in India and absolutely no issues.
Sent from my LG-H990 using Tapatalk
While that has happened a couple of times - I really don't think it's common or even worth consideration to new buyers. I'm sure it sucked for the couple of people that had the problem - but stuff happens. Mine is a release day model with no problems at all. I love my V20 and I'm a LG hater.
No problem for me. It's like bendgate, happens to a few people and suddenly it seems commonplace. Bought mine second week in January.
Got mine first week it was out...Camera glass broke randomly on its own without me dropping/damaging it.
Sent from my LG-H918 using Tapatalk
Related
I recently had to send out my 27 day old Nexus 6P 128GB Graphite. Something happened with the mobile radio and it no longer was able to pickup any sort of cellular signal. Huawei approved the device to be replaced and I just recently got it. It came in a basic brown box. The phone was wrapped in the nexus slip it comes in as if you were opening it up for the first time from the original box. It also had the serial label on the back of it. Question is, has anyone had any experience with Huawei device replacements before and did you receive a new device or refurb? I hate the idea of possibly owning a refurbished phone because my Nexus 6P died within a months use. The phone I have seems new but is there any actual way to check that?
R0gersism said:
I recently had to send out my 27 day old Nexus 6P 128GB Graphite. Something happened with the mobile radio and it no longer was able to pickup any sort of cellular signal. Huawei approved the device to be replaced and I just recently got it. It came in a basic brown box. The phone was wrapped in the nexus slip it comes in as if you were opening it up for the first time from the original box. It also had the serial label on the back of it. Question is, has anyone had any experience with Huawei device replacements before and did you receive a new device or refurb? I hate the idea of possibly owning a refurbished phone because my Nexus 6P died within a months use. The phone I have seems new but is there any actual way to check that?
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Click to collapse
If it's any consolation, I'm using a refurb Nexus 6P and as long as it's manufactured refurbished you should be just fine. I have no problems whatsoever in any aspects, I was reluctant too and after that I've flashed several roms, run stress tests, Battery tests, etc. Been using it for about 6 months now without any problem. No complaints at all.
superviked said:
If it's any consolation, I'm using a refurb Nexus 6P and as long as it's manufactured refurbished you should be just fine. I have no problems whatsoever in any aspects, I was reluctant too and after that I've flashed several roms, run stress tests, Battery tests, etc. Been using it for about 6 months now without any problem. No complaints at all.
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I hear ya. I mean I cant say I have ever had issues with refurbs but I just feel that paying as much as I did for the phone and having it break less than a month into its life just to potentially receive a used device, kind of scratches me the wrong way. But on the flip side I've never seen a refurb come exactly how it would be if bought brand new. So just was curious if anyone else ever dealt with Huawei.
Sent from my Nexus 6P using Tapatalk
24 defective phones for every 1 million made is decent odds to me. I never use cheap charging cables or blocks. I buy everything samsung and I've never had problems with any phone I've had. I think im gonna keep my phone because the pre order was a pain in the ass and I dont wanna go through something again where i cant get a new batch note 7
I'm on the fence too I'm holding on to it I'll see how replacements start going in the coming weeks.
Holding on to mine until they actually have a unit to swap, I don't want an s7 edge even if it's temporary.
Sent from my SAMSUNG-SM-N930A using Tapatalk
I'm thinking about holding mine too. I've charged my phone plenty of times and had no issue... Does that mean I'm fine?? Lol
Hanging on to mine till they get the new ones in. If I had wanted an S7 that's what i would have bought in the first place.
I read that we have the same batteries as the ones that exploded, but different processors. Supposedly the snapdragon will sgut the phone down before it gets too hot where the others didn't
Sent from my SAMSUNG-SM-N930A using Tapatalk
I'll swap mine once the new batch arrives but I like this phone to much to give it back. My wife works for at&t and she told me all day people have been bringing there notes in.
I just went ahead and returned my Note 7 earlier, went back to my Nexus 6p didn't want to take any chances. Didn't have any issues with AT&T with full return, didn't really want to bother with an S7 or any other exchange since honestly it wouldn't be the same as the Note plus I still had my paid for 6p. Kinda missed my 6p anyways, may come back to the Note whenever they get issues resolved.
It takes me a full day even with Smart Switch to get my phone set up. I may not return it at all. Of the reported cases of fried phones all were being charged at the time. So worst thing that can happen is my phone fries itself on its wireless charging stand. I've been using the 25W charger and the phone doesn't even get warm. I doubt there will be statute of limitations on exchanges so I'll wait until I scratch it or have some reason to get a new one down the road. I know it's a game of chance but no one on XDA which has a worldwide audience has reported a personal phone frying incident. So the odds might be better than some of the speculative threads here would make them seem.
I'm wondering about exchanging for the v20 when it comes out, if the time line lines up.
carelockh said:
I just went ahead and returned my Note 7 earlier, went back to my Nexus 6p didn't want to take any chances. Didn't have any issues with AT&T with full return, didn't really want to bother with an S7 or any other exchange since honestly it wouldn't be the same as the Note plus I still had my paid for 6p. Kinda missed my 6p anyways, may come back to the Note whenever they get issues resolved.
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Click to collapse
What did you miss about the 6P? Have always been curious about pure Android.
ive got the 930FD , Im holding mine.
Replacing it tuesday. AT&T in Chicago will have note 7s without the issue. That said I will replace it and with the replacement, I'll sell it. I think while the note 7 feels great in hand, I am going to really get a pixel xl and the iphone 7 (piano black)
I'll be selling it with the galaxy gear s2 as a bundle so we will see
Took the sim card out of the Note7 and put it into the Nexus 6P for now. Will hold on to the Note7 until replacements ship into the store.
Im holding on to mine for now till the replacements are in stores. Ive been charging mine overnight and so far i dont see any overheating or anything.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
sireniankyle said:
What did you miss about the 6P? Have always been curious about pure Android.
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Click to collapse
Well for one, the relative ease of rooting. Unlocked bootloader, no bloatware etc. Not having to worry about finicky bluetooth, just basically works as it should even after rooting. Sure root is there for the Note 7 but just a tad bit tedious and was starting to not be worth it for me. Sure it's no touch wiz UX or w/e they're calling it now and no S pen but I've been okay without it before, some may think pure android is "boring" but that's what customization is for.
eyesofice said:
ive got the 930FD , Im holding mine.
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Click to collapse
Missed the I'm holding mine part. Lol
Sent from my SAMSUNG-SM-N930A using Tapatalk
Just returned mine to Best Buy. Was allowed to keep the watch.
domineus said:
Replacing it tuesday. AT&T in Chicago will have note 7s without the issue. That said I will replace it and with the replacement, I'll sell it. I think while the note 7 feels great in hand, I am going to really get a pixel xl and the iphone 7 (piano black)
I'll be selling it with the galaxy gear s2 as a bundle so we will see
Click to expand...
Click to collapse
How are they getting the new ones in when samsung said it will be weeks
Cracked out N7
Well I read that the problem is An overheating of the battery cell occurred when the anode-to-cathode came into contact which is a very rare manufacturing process error, so people reported this happening after 2 weeks of using the note 7, also some sites say a way of knowing if your note 7 could explode is looking at the manufacturing site, its behind the phone and can barely be seen, if it says Korea or Vietnam, then its on risk, like mine that says Korea, so the truth is that it can happen at any point from the first day to later on, so they have to be replaced, am charging mine after I wake up, in an hour or so its at 100 percent, then it doesn't need charging till the next morning, but if it takes too long for the replacements to arrive, I think I might get the s7 until then, I have three kids, wouldn't want anyone getting hurt by this.
c-prodigo said:
Well I read that the problem is An overheating of the battery cell occurred when the anode-to-cathode came into contact which is a very rare manufacturing process error, so people reported this happening after 2 weeks of using the note 7, also some sites say a way of knowing if your note 7 could explode is looking at the manufacturing site, its behind the phone and can barely be seen, if it says Korea or Vietnam, then its on risk, like mine that says Korea, so the truth is that it can happen at any point from the first day to later on, so they have to be replaced, am charging mine after I wake up, in an hour or so its at 100 percent, then it doesn't need charging till the next morning, but if it takes too long for the replacements to arrive, I think I might get the s7 until then, I have three kids, wouldn't want anyone getting hurt by this.
Click to expand...
Click to collapse
Yup my my kids first I dont need anything to happen
Cracked out N7
Hi Guys,
Every body has been on point regarding LG G5 GPS problem, and this problem was repairable by dismantling the phone, bending the 3 pins upwards as seen on Reddit.
The previous generations like G4 G3 and G2 were repairable by removing back cover and bending the 3 golden pins.
But how about LG G6? the phone is said to be water proof and high sealing. If we buy it and we came to know a GPS problem is around again, it would be very difficult to dismantle and repair as it will damage the water proofing.
I am looking forward to buy LG G6 if it appears to have Google Assistant, but I am really afraid to face a night mare with GPS.
LG has been known for GPS problem ever since G2.
They don't respond to customers regarding this issue and they do not even acknowledge it!
So what do you guys think? I will delay my purchase for G6 until I figure out this issue is not being reported by users around the world.
What do you think??
Engineering Support said:
Hi Guys,
Every body has been on point regarding LG G5 GPS problem, and this problem was repairable by dismantling the phone, bending the 3 pins upwards as seen on Reddit.
The previous generations like G4 G3 and G2 were repairable by removing back cover and bending the 3 golden pins.
But how about LG G6? the phone is said to be water proof and high sealing. If we buy it and we came to know a GPS problem is around again, it would be very difficult to dismantle and repair as it will damage the water proofing.
I am looking forward to buy LG G6 if it appears to have Google Assistant, but I am really afraid to face a night mare with GPS.
LG has been known for GPS problem ever since G2.
They don't respond to customers regarding this issue and they do not even acknowledge it!
So what do you guys think? I will delay my purchase for G6 until I figure out this issue is not being reported by users around the world.
What do you think??
Click to expand...
Click to collapse
Delay buying. Waiting 6 months and reading people's problems on here 1st. If it still present, well New pixel here I come.
You are right on other LG phones having this issue as well. I've had low-high end Lg phones most has GPS issue. I got lucky maybe? No Gps issues with my newer version of LG g5.
Minds well wait 6 months anyway due to issues, price drop, root, etc. Win-win situation for consumer. Most you reading this should fellow suit.
Sent from my LGE LG-H830 using XDA Labs
Nick216ohio said:
Delay buying. Waiting 6 months and reading people's problems on here 1st. If it still present, well New pixel here I come.
You are right on other LG phones having this issue as well. I've had low-high end Lg phones most has GPS issue. I got lucky maybe? No Gps issues with my newer version of LG g5.
Minds well wait 6 months anyway due to issues, price drop, root, etc. Win-win situation for consumer. Most you reading this should fellow suit.
Click to expand...
Click to collapse
Thank you, best advice I guess.
Will wait and see
If you buy it. You get warranty too so chilax
Engineering Support said:
Hi Guys,
Every body has been on point regarding LG G5 GPS problem, and this problem was repairable by dismantling the phone, bending the 3 pins upwards as seen on Reddit.
The previous generations like G4 G3 and G2 were repairable by removing back cover and bending the 3 golden pins.
But how about LG G6? the phone is said to be water proof and high sealing. If we buy it and we came to know a GPS problem is around again, it would be very difficult to dismantle and repair as it will damage the water proofing.
I am looking forward to buy LG G6 if it appears to have Google Assistant, but I am really afraid to face a night mare with GPS.
LG has been known for GPS problem ever since G2.
They don't respond to customers regarding this issue and they do not even acknowledge it!
So what do you guys think? I will delay my purchase for G6 until I figure out this issue is not being reported by users around the world.
What do you think??
Click to expand...
Click to collapse
Yah LG is a little slow at GPS not has nice ram .I suggest u to buy it .Its a good piece and I think its improved .GO AHEAD☺☺☺☺
[email protected]@R said:
Yah LG is a little slow at GPS not has nice ram .I suggest u to buy it .Its a good piece and I think its improved .GO AHEAD☺☺☺☺
Click to expand...
Click to collapse
Reported
GopalKaul said:
Reported
Click to expand...
Click to collapse
BUY
GPS is solid out of the box. This phone is certainly much more of a premium design. The details are better, seams are better, etc. I wouldn't be surprised if build quality internally was the same. I think this is the best build quality of any LG I've ever owned (and I'm on my 7th LG phone). Time will tell.
Sent from my LG-H872 using Tapatalk
Don't know about this waiting thing... Buying it now with my upgrade got me the following:
- $800 = LG G6 phone
+ $240 = service credit
+ $350 = FREE LG 49' 1080p TV
+ $150 = Google Home
So basically, in the end I only paid $60.00 + the taxes on the full MSRP.
Anyone notice the cover for their camera coming off? I'm not talking about the glass, I'm talking about that entire piece that stays on when you take your back cover off, not just the glass... I noticed a week ago that i could move it a little, then today i noticed the entire bottom half was separated and i had to push it back down, but it keeps coming back up. It appears as though the LED's are attached to this but not the cameras.
Nope because mines in a case. I'm not surprised though, it looks too flimsy to survive day to day wear.
Mine is in a case too, and its popping out almost far enough to go passed the case.
So I created a Return Authorization with LG for this, sent the phone in, and 3 weeks later got it back (yesterday). They said they replaced the camera module but they literally did nothing! There's little dings and scratches on there that are in the same spot, there's dust under the glass that i cannot get too, one piece in specific that had my OCD going crazy for two weeks, thats still there. So I sent it back, and when I told the online rep that they didnt do anything to fix it, all she could do was defend the company, which in my opinion, made her and LG look bad because she kept saying how it went through their QA process and passed so it HAS to be good.... but its not... Its all lies!
I've created another RA and am sending it off for repair again, decided I dont trust the V20 or LG's support team anymore so I pre-ordered the G6. I hope thats the right decision.
PMad said:
....decided I dont trust the V20 or LG's support team anymore so I pre-ordered the G6. I hope thats the right decision.
Click to expand...
Click to collapse
PMad said:
So I created a Return Authorization with LG for this, sent the phone in, and 3 weeks later got it back (yesterday). They said they replaced the camera module but they literally did nothing! There's little dings and scratches on there that are in the same spot, there's dust under the glass that i cannot get too, one piece in specific that had my OCD going crazy for two weeks, thats still there. So I sent it back, and when I told the online rep that they didnt do anything to fix it, all she could do was defend the company, which in my opinion, made her and LG look bad because she kept saying how it went through their QA process and passed so it HAS to be good.... but its not... Its all lies!
I've created another RA and am sending it off for repair again, decided I dont trust the V20 or LG's support team anymore so I pre-ordered the G6. I hope thats the right decision.
Click to expand...
Click to collapse
Well, I hope the G6 doesn't have issues because you'd be having to use the same support team!!
Wait you're not happy with LG so you buy another one of their phones? You're pretty much telling them it's ok to do this because you'll just buy a new phone from them if they don't fix your current phone.
Really it makes no sense to do this further the g6 actually has less features than the v20 (no removable battery, half the capacity; 32gb is the only capacity in the US, no audio dac, no second screen) I really don't know what LG is thinking with the g6.
Aside from water/dust resistance and a processor thats a mere 10% faster the g6 offers nothing over the v20.
As far as your scratch/dust complaint I am pretty sure scratches aren't going to be fixed under warranty UNLESS the phone left the factory that way. Could you imagine if a company covered scratches and cosmetic problems under warranty? They'd go out of business.
My opinion is to see on the second round if they fix your issue if not I would switch companies I definitely wouldn't buy another phone from the same company that's just crazy.
Sent from my LG-H918 using XDA-Developers Legacy app
PMad said:
I've created another RA and am sending it off for repair again, decided I dont trust the V20 or LG's support team anymore so I pre-ordered the G6. I hope thats the right decision.
Click to expand...
Click to collapse
So you don't trust LG and yet you preordered the G6....
Sent from my LG V20 using XDA Labs
Back in the fall of 2015 I bought a H815 LG G4 for my son. Within a few weeks it started to bootloop. Not knowing what was going on he continued to try using it until January 2016 when it finally died. Since it was not a US version LG US refused to fix it under warranty. My son bought another G4, a US991 this time.
I managed to get the H815 to Taiwan, LG there fixed it under warranty and I kept it for myself.
Both phones had been working fine until mid November this year when the US991 decided to die. I figured that was the end of that phone since the one year warranty was well and truly over but I decided what the heck, I called LG US.
I told the very polite lady that answered the phone that my almost 3 year old phone is doing nothing but show a screen that says “LG Life is Good”. She had me try a few things and then asked me for the IMEI #. She told me it was under warranty, send me a FexEx label and I send it to them.
They returned the phone the same day they received it. From what I can tell they replaced the motherboard. The phone has been working fine for a week now.
I am not happy that LG sold phones that quite clearly had issues or with the fact that we never got the android updates they promised, but I am impressed that they fixed an item that has been out of warranty fast and totally free.
Yeah they are really trying to repair their image. Unfortunately their fix isn't a real fix and just a replacement. It will likely do the same thing. Also they just made the phones substantially less powerful by disabling the cores...
In all it ruined my experience with LG as I had 2 other LG phones that had similar issues... Now I'm using an Essential PH-1 (on sale they are a great deal) and was looking at the one plus 6t or pixel 2 of 3 on sale as well as alternatives.
semass said:
Back in the fall of 2015 I bought a H815 LG G4 for my son. Within a few weeks it started to bootloop. Not knowing what was going on he continued to try using it until January 2016 when it finally died. Since it was not a US version LG US refused to fix it under warranty. My son bought another G4, a US991 this time.
I managed to get the H815 to Taiwan, LG there fixed it under warranty and I kept it for myself.
Both phones had been working fine until mid November this year when the US991 decided to die. I figured that was the end of that phone since the one year warranty was well and truly over but I decided what the heck, I called LG US.
I told the very polite lady that answered the phone that my almost 3 year old phone is doing nothing but show a screen that says “LG Life is Good”. She had me try a few things and then asked me for the IMEI #. She told me it was under warranty, send me a FexEx label and I send it to them.
They returned the phone the same day they received it. From what I can tell they replaced the motherboard. The phone has been working fine for a week now.
I am not happy that LG sold phones that quite clearly had issues or with the fact that we never got the android updates they promised, but I am impressed that they fixed an item that has been out of warranty fast and totally free.
Click to expand...
Click to collapse
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