note 4 version not connecting to computer or fast charging - Galaxy Note 4 Q&A, Help & Troubleshooting

ive replaced the usb port, fully updated the phone, tryed a friends battery, new charging brick and cords , tryed different
outlets and the phone will not fast charge or show up on the computer/any computer.
when i plug it into the computer i get a error message:usb device not recognized or malfunctioned (i shortend it)
much help needed please and thank you

With regards to the fastcharging part, are you also sure you are using an adapter that supports 2Amps at 5V ? This is also the spec of the original adapter that came with the phone (I also found that it works with different 2.1 Amp. adapters generally for tablets)

albanianagi said:
ive replaced the usb port, fully updated the phone, tryed a friends battery, new charging brick and cords , tryed different
outlets and the phone will not fast charge or show up on the computer/any computer.
when i plug it into the computer i get a error message:usb device not recognized or malfunctioned (i shortend it)
much help needed please and thank you
Click to expand...
Click to collapse
I have the same problem. I changed the USB board but the problem was on the motherboard. I test all possibilities soft and we did. I changed USB card, USB cable and nothing. I went to a service and said that it is guilty USB chip on the motherboard. True or not I do not know but the man said he changed and now it works. It cost $ 50. He said it's a motherboard intervention more difficult.

Related

HD2's data cable.. is it micro USB?

I can't seem to find a usb to "whatever it is" wire selling..
is it a standard micro USB port?
leobox1 said:
I can't seem to find a usb to "whatever it is" wire selling..
is it a standard micro USB port?
Click to expand...
Click to collapse
yes... u r rite... itz a MICRO USB...
But it can't supply power to a USB device, so it can't be used like a PC USB port. It's only good for recharging and syncing.
so if i want to buy an additional wire, i look for a USB to MICRO USB wire right? no need to buy from HTC right?
cause i saw one usb that is smaller but it doesn't fit.. is there a MINI USB port too?
am confused
Stephen Selby said:
But it can't supply power to a USB device, so it can't be used like a PC USB port. It's only good for recharging and syncing.
Click to expand...
Click to collapse
Erm yes it can,
Actually better take the device with you. Sellers here told me there is like 7 different very similar connectors. However this one should be the standard micro USB, which is supposed to be universal charger/sync cable in the future (at least in EU).
And yes, of course, there is mini USB. And there even are more versions of mini USB, for example HTC used their own.
You had better use HTC cables. HD2 is microusb, but not all microusb cables are good for HD2. Like iPhone, it takes a large charging current, and many no brand cables cannot do it. I've got a third party cable that syncs only, but if charged from the PC, the HD2 will say that the charging current is too small. Battery actually drops when I connect HD2 to PC using this cable (because my options set it that backlight is always on when HD2 is connected). Other combinations are OK:
original cable + AC plug: charging OK
original cable + PC: charging OK
third party cable + AC plug: charging OK
third party cable + PC: "insufficient charging current"
Be careful with cables- you'd be better to buy the genuine HTC version.
Many USB/MicroUSB cables are for charging only, and don't have the data pins connected. Thats OK if you just want to charge it while you are away from your main PC or power supply.
You can also buy a miniUSB/MicroUSB adapter for charging using and older miniSUB charger, but again these don't have the data pins connected.
I bought a number of 3rd party USB to microUSB cables a month ago for sync and charging (office, PC, bedside charging), so far so good... no issues (maybe I'm lucky). The OmniaII uses the same connector, so I'm using the HTC car charger to charge both.
I bought Nokia's cable (for E71,N97,etc.) and it work just fine with charging from laptop. much cheaper than HTC in here.
if you are going for the cheapo option...
http://shop.ebay.co.uk/?_from=R40&_trksid=m38&_nkw=MICRO+USB+SYNC%26+CHARGE+CABLE+for+HTC+HD2+HD+2+Leo+T8585
i got a couple from ebay - arrived the next day. - charge/sync fine.
charger from iPhone
The iPhone charger coud be used for charging HD2. Just plug the microUSB cord instead of iPhones and ... voila. The same outputs
N86-8megapixel cable doesnt work..
So I managed to leave my HTC cable at work (2 days after getting the Telstra HD2 in OZ) and now I am on 4-5 days leave from work and really want to tinker with my phone. I think I may end up having to go back to work to collect the HTC cable - as below... challenge to get non-HTC cable to work.
I found that my wife's N86-8megapixel nokia has a similar micro-usb cable.
When connected to the PC the phone starts charging and the PC does the "doo-doop" sound a "appears" to connect to the phone, but active sync cannot detect the phone \ sync.
I see others have had success with nokia cables - I am wondering if there is something wierd going on.

Is my HD2 defective?

My phone wont charge through USB. It charges using the same cable plugged into a wall adapter, and charges just fine with my wall adapter and car charger, it just wont charge when plugged into a computer.
As for some basic troubleshooting steps-
1) The phone is recognized and syncs on both PCs
2) Hasnt worked from day 1, Factory ROM, Hard Reset, and now with a flashed ROM
3) Uninstalled and reinstalled ActiveSync etc
4) When it connects to a PC it prompts what I would like to do (PC and Phone) Ive tried every option and the results are the same.
I'm out of ideas, and since Ive searched Im not sure if Im an idiot for expecting this thing to charge, or if my phone is defective. I figured I'd ask here before calling T-Mobile since I hate calling Customer Service for anything.
Go into settings/system/power/battery and there should be a check box that says "When phone is on, do not charge the battery when connected to a pc"
make sure that is not checked.
Thanks, but its not checked.
Ive tried checking it, plugging in, and then unplugging, unchecking, then plugging back in.
Switch off your phone, then plug it into the computer. Does the orange charging led show up? If not, you may have a defective phone.
If it charges with a computer usb while switched off and doesn't when switched on, then there is some software problem.
4theU said:
My phone wont charge through USB. It charges using the same cable plugged into a wall adapter, and charges just fine with my wall adapter and car charger, it just wont charge when plugged into a computer.
As for some basic troubleshooting steps-
1) The phone is recognized and syncs on both PCs
2) Hasnt worked from day 1, Factory ROM, Hard Reset, and now with a flashed ROM
3) Uninstalled and reinstalled ActiveSync etc
4) When it connects to a PC it prompts what I would like to do (PC and Phone) Ive tried every option and the results are the same.
I'm out of ideas, and since Ive searched Im not sure if Im an idiot for expecting this thing to charge, or if my phone is defective. I figured I'd ask here before calling T-Mobile since I hate calling Customer Service for anything.
Click to expand...
Click to collapse
have you tried plugging it in to a different usb port? or different computer? my guess is could be a bad usb port..
not necessarily a bad usb port, some simply don't push enough power to trigger charging. same test applies, though, try all usb ports, don't forget there are likely ports around back too. also test it on another pc if possible.
kcaj32 said:
Switch off your phone, then plug it into the computer. Does the orange charging led show up? If not, you may have a defective phone.
If it charges with a computer usb while switched off and doesn't when switched on, then there is some software problem.
Click to expand...
Click to collapse
I forgot my USB cable at work but this sounds like a good idea I havent tried yet.
My laptops USB ports are fine, I use them all the time for my external hard drive which is also powered by the USB, my zune, wifes iPhone, etc. Not to mention I have the same result with my work computer, which charged my other phones.
I'll try this and post the results, thanks for the helpful responses. After this test, I'm calling T-Mobile and complaining.

[Q] Advice about state of iPAQ 614c

Hey everyone, I recently got hold of a HP iPAQ 614c from a friend, and was playing with it. I've had it about a week and so far it's been a lot of fun to play with. Downloaded and used the WM6.1 Manila and then WM6.5 Manila (v0.5) from this forum, and all was working super.
Now a day or so ago, I noticed my phone just totally stopped recognising the USB cable connected to it, and I need some advice as to what to do. It's not detecting the USB either in A/C charge mode, or when connected to my laptop, the laptop isn't detecting it as a device at all.
There is nothing wrong with either battery (a normal and a high capacity, both were working and charging fine before).
I've tried replacing, downgrading and re-upgrading the ROMs, and nothing seems to be working. I've also tried twiddling the cable connection to see if I can get it to respond (even temporarily, which would suggest a lose or damaged connection).
Luckily with the high capacity battery, I got about a week to fix it (if it's fixable) so long as I keep the wi-fi disabled.
Now what I want to know from you guys is if you think it's one of the following scenarios:
1. The USB interface on the phone is damaged (either from being knocked or dropped).
2. The cable has become damaged.
3. I've fudged something inside by using the unofficial ROMs.
And what, if anything I can do about it.
Much appreciated any help.
are you using the original charger?
HP614c recognizes the original charger and informs you about charging in other cases you need to turn on USB charging in system
if you have no response from USB it may be a damaged usb interface eg. the connector or charging IC or USB interface IC.
did you try on other PC/USB port or/and other cable
also check in device manager of PC for any suspicious looking USB devices

generic micro usb cable only charges

bought generic micro usb cables from amazon and when i try to use as data transfer from computer running windows 7 it says device drivers not installed correctly but when i use original it works fine... i have tried 3 of the five i bought and they are all the same are the cables faulty or did samsung change their cable? anyone else having this problem?
i am running antoniomistrerrA note xxkka rom with 2.6.35.14-fm-gbda6637 kernal... thanks for the rtesponse
Throw the cables and buy new one. Some of the USB cables are not proper wired and wires are in bad quality.
Sent from my GT-N7000 using xda premium
Well that has happened for me, but since yesterday im not being able to transfer data even with de original usb cable. has this happened to anyone else?
There are some cables that are charge only. Can you post a link.
GALAXY NOTE
I'm using the original cable that came with the note but somehow only charges! it doesn't even do that usb sound when plugged, tried restarting the phone and KIES doesn't detect it either..
This is happening after yesterday the phone started saying it was having a charging/unplug LOOP (constantly vibrating) even with the cable off. this was fixed removing the battery :/
Edit 1#
i am also being unable to plug the phone via mass storage usb, it asks me to plug the usb cable and then nothing..
Edit 2#
So i confirm it's now fixed, i tried to unplug again the battery and also cleaned the usb connector of the phone with a toothbrush.. one of those fixed the problem. now I'm just crossing fingers it won't happen again :/

[Q] USB connection not working

Hello everyone, this is my first post and it´s about my Defy, which, for some reason, the USB port does not work to access the phone and/or the SD Card.
1: I did a soft and hard reset and the problem persists.
2: The phone does not show up on the device manager under Windows so not even an error message saying "Device not recognized" or something. Also, it won´t show up in Ubuntu.
3. The "Connect your charger" message shows up all the time.
4. No notification in the phone when plugged to the PC .
5. Even though I can´t access the phone from the PC, I still can´t charge it through the USB port.
6. I can connect/access the phone and SD Card using Wi-Fi (Motorola Phone Portal) but not USB. I can see "Plug in USB to launch" in Phone Portal but cannot press the button, only the one referring to Wi-Fi.
PS: This is my second Defy, the first one got the same problem so I got a new one... sadly, the it happened again.
PS2: I wonder if a USB 3.0 port has to do with anything? It´s the only thing that I noticed before the USB stopped working.
Any help or hint is greatly appreciated.
well, i don't think it's an usb3 problem ...
to be sure you could try to connect your phone with an older usb2 port computer ...
is the phone charging on wall charger and usb-cable ???
if not, it really sounds like a hardware failure ... then i would send it to customer service and tell them that there is the same problem again .. maybe the just repaired something and it's faulty again ... be sure, that they are changing the faulty things ...
if your phone is charging on wall charger, it could be that it is an problem with your pc ... try another one ...
DJ_Synergy said:
well, i don't think it's an usb3 problem ...
to be sure you could try to connect your phone with an older usb2 port computer ...
is the phone charging on wall charger and usb-cable ???
if not, it really sounds like a hardware failure ... then i would send it to customer service and tell them that there is the same problem again .. maybe the just repaired something and it's faulty again ... be sure, that they are changing the faulty things ...
if your phone is charging on wall charger, it could be that it is an problem with your pc ... try another one ...
Click to expand...
Click to collapse
1. I mentioned the USB 3.0 port because it was the only common thing just before the usb conection stopped working.
2. The phone charges normally using the wall charger or usb (2.0, 3.0) cable through the PC.
3. It does not matter what PC is connected to or the OS (Ubuntu, Win7)/
Thanks for the response!
It is possible to brick it. Wtih some phone's it seems to be a common error for usb ports to be blown.
Could also be the cable... My cable that came with the defy was already snatched after a few months. My screen started going on and of when I was charging it.
labsin said:
It is possible to brick it. Wtih some phone's it seems to be a common error for usb ports to be blown.
Could also be the cable... My cable that came with the defy was already snatched after a few months. My screen started going on and of when I was charging it.
Click to expand...
Click to collapse
Is there a way to check for faulty hardware-related issues?
just test different cables, computers or even mobiles ... then you will see, what is faulty
DJ_Synergy said:
just test different cables, computers or even mobiles ... then you will see, what is faulty
Click to expand...
Click to collapse
What I meant was some software that check or even some kind of physical device.
Anyway, I know it´s not the cable or PC faulty but the phone itself. But I want to confirm if it´s software or hardware related and if there´s a fix.
Thanks!
Try using USB with logcat open. You might see something in the log that will tell you what's happening
Sent from my MB525 using xda premium

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