My phone wont charge through USB. It charges using the same cable plugged into a wall adapter, and charges just fine with my wall adapter and car charger, it just wont charge when plugged into a computer.
As for some basic troubleshooting steps-
1) The phone is recognized and syncs on both PCs
2) Hasnt worked from day 1, Factory ROM, Hard Reset, and now with a flashed ROM
3) Uninstalled and reinstalled ActiveSync etc
4) When it connects to a PC it prompts what I would like to do (PC and Phone) Ive tried every option and the results are the same.
I'm out of ideas, and since Ive searched Im not sure if Im an idiot for expecting this thing to charge, or if my phone is defective. I figured I'd ask here before calling T-Mobile since I hate calling Customer Service for anything.
Go into settings/system/power/battery and there should be a check box that says "When phone is on, do not charge the battery when connected to a pc"
make sure that is not checked.
Thanks, but its not checked.
Ive tried checking it, plugging in, and then unplugging, unchecking, then plugging back in.
Switch off your phone, then plug it into the computer. Does the orange charging led show up? If not, you may have a defective phone.
If it charges with a computer usb while switched off and doesn't when switched on, then there is some software problem.
4theU said:
My phone wont charge through USB. It charges using the same cable plugged into a wall adapter, and charges just fine with my wall adapter and car charger, it just wont charge when plugged into a computer.
As for some basic troubleshooting steps-
1) The phone is recognized and syncs on both PCs
2) Hasnt worked from day 1, Factory ROM, Hard Reset, and now with a flashed ROM
3) Uninstalled and reinstalled ActiveSync etc
4) When it connects to a PC it prompts what I would like to do (PC and Phone) Ive tried every option and the results are the same.
I'm out of ideas, and since Ive searched Im not sure if Im an idiot for expecting this thing to charge, or if my phone is defective. I figured I'd ask here before calling T-Mobile since I hate calling Customer Service for anything.
Click to expand...
Click to collapse
have you tried plugging it in to a different usb port? or different computer? my guess is could be a bad usb port..
not necessarily a bad usb port, some simply don't push enough power to trigger charging. same test applies, though, try all usb ports, don't forget there are likely ports around back too. also test it on another pc if possible.
kcaj32 said:
Switch off your phone, then plug it into the computer. Does the orange charging led show up? If not, you may have a defective phone.
If it charges with a computer usb while switched off and doesn't when switched on, then there is some software problem.
Click to expand...
Click to collapse
I forgot my USB cable at work but this sounds like a good idea I havent tried yet.
My laptops USB ports are fine, I use them all the time for my external hard drive which is also powered by the USB, my zune, wifes iPhone, etc. Not to mention I have the same result with my work computer, which charged my other phones.
I'll try this and post the results, thanks for the helpful responses. After this test, I'm calling T-Mobile and complaining.
Related
Hi All,
Does anyone have any idea why my phone is not charging when I plug the USB cable to phone.
Earlier it use to charge.
Now I am able to sync the phone / transfer the data but not able to charge the phone.
is any setting changed? as generally I am online with my IM's so my battery drains early so when I am infront of my PC I plug it to USB, but from today onwards its not charging strange.
Need help
battery settings have you ticked the bock to not charge when connected to a pc??
to wisechap - usb to pc
wisechap said:
Hi All,
Does anyone have any idea why my phone is not charging when I plug the USB cable to phone.
Earlier it use to charge.
Now I am able to sync the phone / transfer the data but not able to charge the phone.
is any setting changed? as generally I am online with my IM's so my battery drains early so when I am infront of my PC I plug it to USB, but from today onwards its not charging strange.
Need help
Click to expand...
Click to collapse
dear wisechap
2 possibilities - if your wire has 2 cables, then one is for charging and one is for data.
the other option is that you have to terminate your relationship with the phone and establish a new one. if this is possible, then likely you will be asked wehther to delete sync files between the two or not. you may choose not to delete.
hope this helps.
regards
o2-lover said:
dear wisechap
2 possibilities - if your wire has 2 cables, then one is for charging and one is for data.
the other option is that you have to terminate your relationship with the phone and establish a new one. if this is possible, then likely you will be asked wehther to delete sync files between the two or not. you may choose not to delete.
hope this helps.
regards
Click to expand...
Click to collapse
This has NOTHING to do with charging.
Yes, check you didnt tick the box "do not charge when connected to a PC" in the power options.
If your battery is sufficiently depleted them the low output from your USB port may be too low to start the charging process.
Attempt the charge from wall charger and then try not to let the battery drain too much.
It is also posible that the power output from your USB port on your PC is defective, Usualy there is a fuse somewhere mounted on the mainbord and looks like a resistor. You can easy check this by using an other PC and connect the phone to that one. You don't need to intsall the ActiveSync on that PC to check. When that one is charging your batery..... Well you know.....
Oh, there is an other posible selution. Turn on your PC Joking
Are you plugging your phone into an external usb hub or directly into a usb port on the back of your computer?
I recently upgraded from an old tmo Wing and it would charge just fine off a port on my external usb hub. When I plugged my HD2 into the same port, it would not charge. If I connect my HD2 directly into the back of my computer, it charges just fine.
I'll be looking for differrent hub that provides more power and will allow for better charging.
if you POWER OFF the phone and it dose charge (orange led should appear near earpiece)
then your pc's usb and your usb cable are fine.
to fix,
go to 'SETTINGS'
and then at the bottom tap on 'ABOUT PHONE'
then tap on BATTERY'
then 'un-tick' the box that says "When the phone is on, do not charge the battery when connected to a PC"
USB Debugging mode might be on. I rooted my phone and forgot to uncheck that box and once I did, it started charging again.
How do I Stop it charging from the computer on Gingerbread Hyperdroid
Does anyone very kindly know how to stop my phone charging when it is connected to the computer with the Gingerbread Hyperdroid. Thank you.
Cgarging inducator but percentage stuck
My phone shows charging when connected to pc but the percentage doesnt move
my windows 7 64 bit computer wont connect to the phone. spent 3 hours doing everything and it always gives me unknown device and driver install failed. The only thing i have not tried is to plug it into the back USB ports as sugested in another thread,I am at work now, but I also have 3 different micro usb cables in front of me and only the one that came with the phone works on one of the front usb ports and in the rear ports on my work XP computer. is there something special about the samsung cable? the 2 other micro USB cables work for data in my old US crapullar banter phone all day long. samsung tech told me to reset the phone and try again or exchange it for a new one. now I have to redo all my crap on my phone. liked the phone and was worth breaking a contract with us crapullar that i had for 10 years till now.
I find the drivers are finicky.
I can plug it into my computer (both work and home; Win7 32/Win7 64) and sometimes it finds it and sometimes it doesn't.
When it doesn't, I simply unplug the usb from the phone and plug it back up.
When that doesn't work, I will plug it in and then reboot the phone. That almost always does it.
When that doesn't do it, I will unplug it, turn on or off USB Debugging mode.
I've never had to uninstall/reinstall drivers for this phone. The computer installed everything automatically.
edit: The one thing I did find, however, is that with my old Moment USB cable, it won't charge properly. It always says 100% charge after about 5 minutes even if the phone was dead. So I don't listen to that one and just use it for data transfer when I'm not using Dropbox.
i can charge the phone no problem but the data is the problem. tried everything you said last night with a couple of samsung techs even the next level tech
should be a sticky. need to use rear USB ports for this phone because they are the only ones that work most of the time, and phone Micro USB jack is the cheapest jack ever. dont expect much out of it now, being sprints top of the line phone and all.
Hi guys, I have this really weird issue occurring. I have my note 3 connected to my computer via usb, but it does not stay connected. My computer keeps making a noise of new device connected, then disconnected. The phone connects, few secs later, disconnects. I have tried 3 different usb, 1 is the original,, different usb ports. It cant be the cable tho, cause it charges fine, and i wiggled it while charging. I let the drivers install when i first plugged the n3 in, so those should be good.
Any idea? could it be a ROM issue? Really need it to work, since I use tethering (
thrgk said:
Hi guys, I have this really weird issue occurring. I have my note 3 connected to my computer via usb, but it does not stay connected. My computer keeps making a noise of new device connected, then disconnected. The phone connects, few secs later, disconnects. I have tried 3 different usb, 1 is the original,, different usb ports. It cant be the cable tho, cause it charges fine, and i wiggled it while charging. I let the drivers install when i first plugged the n3 in, so those should be good.
Any idea? could it be a ROM issue? Really need it to work, since I use tethering (
Click to expand...
Click to collapse
What rom are you using? And have you tried reinstalling drivers from samsung? http://www.theandroidsoul.com/galaxy-note-3-drivers-installation-guide/ and have you tried just using the micro USB cable (not the USB 3.0)
biggins 4.5, yea i tried those drivers, didnt try usb2.0 yet.
Its literally sitting here connecting, then disconnecting on and on, i have no idea, not even moving it
thrgk said:
biggins 4.5, yea i tried those drivers, didnt try usb2.0 yet.
Its literally sitting here connecting, then disconnecting on and on, i have no idea, not even moving it
Click to expand...
Click to collapse
It could be the data pins in the cable/phone, the power pins would still let it charge even though there's still supposed to be energy going through the data pins when charging. And have you selected a different option when plugging it into the computer (from installer, media device, to camera) from the options that note 3 provides? (click the icon in the status bar when you plug it in)
yea i tried camera, its on installer by default i think and i tried mtp also, usb3.0 said it required airplane mod so i didnt try that. How could i check the pins>
thrgk said:
yea i tried camera, its on installer by default i think and i tried mtp also, usb3.0 said it required airplane mod so i didnt try that. How could i check the pins>
Click to expand...
Click to collapse
Well it you look at the port and they're not bent or snapped then it isn't the pins. What about USB 2.0?
Will try 2.0 tomorrow, here is a pic of the pins, if you zoom in do they look ok?
http://i58.tinypic.com/r882o3.jpg
What OS is your computer running? There are some USB issues with windows 8.1. I was having the same problem at times but there was a fix in optional updates that have seemed to clear things up for now. I think it's the download numbered...2914219. I'm not completely sure as I did a few weeks ago.
Just for the record, I have had trouble with certain cables in the past. Sometimes computer didn't like a long cable.
Pins are absolutely fine, only reason I even mentioned those was because one time a little kid plugged my streak 7 cord in upside down and jacked the female port to crap. And as TheAfroSamurai mentioned it might be your computer, I had trouble with a long cable with my kin 2. Different cable fixed it for me.
Sent from my GalaxyAwesome
Hi all, I haven't been here for a while now, but I figure that this is the best place to put my issue besides maybe reddit. So I was trying to activate USB tethering yesterday as i do a lot in order to play some games on my computer since i don't have access to any ethernet, and something went wrong and it didn't activate despite having hit the switch on the phone. I unplugged my phone to turn it off since my computer hadn't recognized the tethering and tried to activate it again, but this time my phone only made the charging noise and wasn't picking up my computer at all. I then restarted my phone to see if that was the issue and got the same result. I then tried to plug it into my laptop to see if my computer was the problem and it did the same thing.
Today I tried plugging my phone into my laptop with my usb-c to usb-c cable (instead of my go-to usb-c to usb-a cable that came with the phone) and got some signs of life from the laptop, it makes the sound that says its plugged in, but the phone still only charges and the laptop picks up my phone as "USB root hub (USB 3.0)" and "Intel USB 3.1 eXtensible Host controller-1.10 (Microsoft)" in device manager. I also just tried clearing the cache in recovery but nothing has changed. Does anyone know what's going on here and how I can fix it?
Unrooted (duh), AT&T model (sorry idk the model numbers like i used to), latest updates and security patches etc
EDIT: power cycled it (let it die and turned it back on a few times until it wouldn't turn on again) and charged it back up again and that seems to have fixed my issue.
Quote100 said:
Hi all, I haven't been here for a while now, but I figure that this is the best place to put my issue besides maybe reddit. So I was trying to activate USB tethering yesterday as i do a lot in order to play some games on my computer since i don't have access to any ethernet, and something went wrong and it didn't activate despite having hit the switch on the phone. I unplugged my phone to turn it off since my computer hadn't recognized the tethering and tried to activate it again, but this time my phone only made the charging noise and wasn't picking up my computer at all. I then restarted my phone to see if that was the issue and got the same result. I then tried to plug it into my laptop to see if my computer was the problem and it did the same thing.
Today I tried plugging my phone into my laptop with my usb-c to usb-c cable (instead of my go-to usb-c to usb-a cable that came with the phone) and got some signs of life from the laptop, it makes the sound that says its plugged in, but the phone still only charges and the laptop picks up my phone as "USB root hub (USB 3.0)" and "Intel USB 3.1 eXtensible Host controller-1.10 (Microsoft)" in device manager. I also just tried clearing the cache in recovery but nothing has changed. Does anyone know what's going on here and how I can fix it?
Unrooted (duh), AT&T model (sorry idk the model numbers like i used to), latest updates and security patches etc
Click to expand...
Click to collapse
Check the ports And cable ends for trash and lint crammed in them possibly
TheMadScientist said:
Check the ports And cable ends for trash and lint crammed in them possibly
Click to expand...
Click to collapse
no dice there unfortunately
Hey guys my problem came back actually the day after i power cycled it and it seemed to kick back to life for a second, So I'm gonna post it again to see if anyone can help me.
So I was trying to activate USB tethering yesterday as i do a lot in order to play some games on my computer since I don't have access to any ethernet, and something went wrong and it didn't activate despite having hit the switch on the phone. I unplugged my phone to turn it off since my computer hadn't recognized the tethering and tried to activate it again, but this time my phone only made the charging noise and wasn't picking up my computer at all. I then restarted my phone to see if that was the issue and got the same result. I then tried to plug it into my laptop to see if my computer was the problem and it did the same thing.
Today I tried plugging my phone into my laptop with my usb-c to usb-c cable (instead of my go-to usb-c to usb-a cable that came with the phone) and got some signs of life from the laptop, it makes the sound that says its plugged in, but the phone still only charges and the laptop picks up my phone as "USB root hub (USB 3.0)" and "Intel USB 3.1 eXtensible Host controller-1.10 (Microsoft)" in device manager. I also just tried clearing the cache in recovery but nothing has changed. Does anyone know what's going on here and how I can fix it? I power cycled it the other day and it worked for the moment but it stopped working again the day after.
Unrooted (duh), AT&T model (sorry idk the model numbers like i used to), latest updates and security patches etc
Edit: forgot to mention, it still charges on every computer its plugged into