Hi guys, I have this really weird issue occurring. I have my note 3 connected to my computer via usb, but it does not stay connected. My computer keeps making a noise of new device connected, then disconnected. The phone connects, few secs later, disconnects. I have tried 3 different usb, 1 is the original,, different usb ports. It cant be the cable tho, cause it charges fine, and i wiggled it while charging. I let the drivers install when i first plugged the n3 in, so those should be good.
Any idea? could it be a ROM issue? Really need it to work, since I use tethering (
thrgk said:
Hi guys, I have this really weird issue occurring. I have my note 3 connected to my computer via usb, but it does not stay connected. My computer keeps making a noise of new device connected, then disconnected. The phone connects, few secs later, disconnects. I have tried 3 different usb, 1 is the original,, different usb ports. It cant be the cable tho, cause it charges fine, and i wiggled it while charging. I let the drivers install when i first plugged the n3 in, so those should be good.
Any idea? could it be a ROM issue? Really need it to work, since I use tethering (
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What rom are you using? And have you tried reinstalling drivers from samsung? http://www.theandroidsoul.com/galaxy-note-3-drivers-installation-guide/ and have you tried just using the micro USB cable (not the USB 3.0)
biggins 4.5, yea i tried those drivers, didnt try usb2.0 yet.
Its literally sitting here connecting, then disconnecting on and on, i have no idea, not even moving it
thrgk said:
biggins 4.5, yea i tried those drivers, didnt try usb2.0 yet.
Its literally sitting here connecting, then disconnecting on and on, i have no idea, not even moving it
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Click to collapse
It could be the data pins in the cable/phone, the power pins would still let it charge even though there's still supposed to be energy going through the data pins when charging. And have you selected a different option when plugging it into the computer (from installer, media device, to camera) from the options that note 3 provides? (click the icon in the status bar when you plug it in)
yea i tried camera, its on installer by default i think and i tried mtp also, usb3.0 said it required airplane mod so i didnt try that. How could i check the pins>
thrgk said:
yea i tried camera, its on installer by default i think and i tried mtp also, usb3.0 said it required airplane mod so i didnt try that. How could i check the pins>
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Well it you look at the port and they're not bent or snapped then it isn't the pins. What about USB 2.0?
Will try 2.0 tomorrow, here is a pic of the pins, if you zoom in do they look ok?
http://i58.tinypic.com/r882o3.jpg
What OS is your computer running? There are some USB issues with windows 8.1. I was having the same problem at times but there was a fix in optional updates that have seemed to clear things up for now. I think it's the download numbered...2914219. I'm not completely sure as I did a few weeks ago.
Just for the record, I have had trouble with certain cables in the past. Sometimes computer didn't like a long cable.
Pins are absolutely fine, only reason I even mentioned those was because one time a little kid plugged my streak 7 cord in upside down and jacked the female port to crap. And as TheAfroSamurai mentioned it might be your computer, I had trouble with a long cable with my kin 2. Different cable fixed it for me.
Sent from my GalaxyAwesome
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My phone wont charge through USB. It charges using the same cable plugged into a wall adapter, and charges just fine with my wall adapter and car charger, it just wont charge when plugged into a computer.
As for some basic troubleshooting steps-
1) The phone is recognized and syncs on both PCs
2) Hasnt worked from day 1, Factory ROM, Hard Reset, and now with a flashed ROM
3) Uninstalled and reinstalled ActiveSync etc
4) When it connects to a PC it prompts what I would like to do (PC and Phone) Ive tried every option and the results are the same.
I'm out of ideas, and since Ive searched Im not sure if Im an idiot for expecting this thing to charge, or if my phone is defective. I figured I'd ask here before calling T-Mobile since I hate calling Customer Service for anything.
Go into settings/system/power/battery and there should be a check box that says "When phone is on, do not charge the battery when connected to a pc"
make sure that is not checked.
Thanks, but its not checked.
Ive tried checking it, plugging in, and then unplugging, unchecking, then plugging back in.
Switch off your phone, then plug it into the computer. Does the orange charging led show up? If not, you may have a defective phone.
If it charges with a computer usb while switched off and doesn't when switched on, then there is some software problem.
4theU said:
My phone wont charge through USB. It charges using the same cable plugged into a wall adapter, and charges just fine with my wall adapter and car charger, it just wont charge when plugged into a computer.
As for some basic troubleshooting steps-
1) The phone is recognized and syncs on both PCs
2) Hasnt worked from day 1, Factory ROM, Hard Reset, and now with a flashed ROM
3) Uninstalled and reinstalled ActiveSync etc
4) When it connects to a PC it prompts what I would like to do (PC and Phone) Ive tried every option and the results are the same.
I'm out of ideas, and since Ive searched Im not sure if Im an idiot for expecting this thing to charge, or if my phone is defective. I figured I'd ask here before calling T-Mobile since I hate calling Customer Service for anything.
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have you tried plugging it in to a different usb port? or different computer? my guess is could be a bad usb port..
not necessarily a bad usb port, some simply don't push enough power to trigger charging. same test applies, though, try all usb ports, don't forget there are likely ports around back too. also test it on another pc if possible.
kcaj32 said:
Switch off your phone, then plug it into the computer. Does the orange charging led show up? If not, you may have a defective phone.
If it charges with a computer usb while switched off and doesn't when switched on, then there is some software problem.
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I forgot my USB cable at work but this sounds like a good idea I havent tried yet.
My laptops USB ports are fine, I use them all the time for my external hard drive which is also powered by the USB, my zune, wifes iPhone, etc. Not to mention I have the same result with my work computer, which charged my other phones.
I'll try this and post the results, thanks for the helpful responses. After this test, I'm calling T-Mobile and complaining.
I'm trying to get the one click lag fix 2.0 onto my phone. However I've run into quite a few problems. Everything was fine, I was having no problems with connecting to my computer. However when I connected the USB cable again, the phone receives power from the cable but neither the phone or laptop recognize each other. I tried doing all sorts of things (turning on USB debugging and all that) but to no avail. I decided to try to do the factory reset. While the phone was rebooting the "Found new hardware" bubble popped up and it recognized it but as soon as everything was loaded it was gone.
Then I tried restarting it with USB debugging off and it DID recognize it. However once I restart it like that there is no way to turn USB debugging back on without disconnecting it... and once i do that and activate USB debugging, the phone is not recognized again.
This has been a pretty frustrating ordeal and I have tried it on multiple PCs. I am using the stock cable that came with the phone...
Any ideas?
Same thing happens to me. Stock cable would show up as a device when plugged into multiple computers. I swapped phones but I'm sure its just a cable issue.
Sent from my SGH-T959 using XDA App
Have you downloaded the latest USB driver for the phone from samsung's website?
What OS are you using?
Make sure you plugged your USB cable into USB 2.0.
Also, make sure the USB sliding door is fully opened and locked. The door on the phone could prevent a good connection from taking place.
ConceptVBS said:
Have you downloaded the latest USB driver for the phone from samsung's website?
What OS are you using?
Make sure you plugged your USB cable into USB 2.0.
Also, make sure the USB sliding door is fully opened and locked. The door on the phone could prevent a good connection from taking place.
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Click to collapse
Yes, I do have the latest driver.
I have tried doing this on both Mac (snow leopard) and windows XP (different laptops).
All the connections are good and they are all certainly usb 2.0.
my windows 7 64 bit computer wont connect to the phone. spent 3 hours doing everything and it always gives me unknown device and driver install failed. The only thing i have not tried is to plug it into the back USB ports as sugested in another thread,I am at work now, but I also have 3 different micro usb cables in front of me and only the one that came with the phone works on one of the front usb ports and in the rear ports on my work XP computer. is there something special about the samsung cable? the 2 other micro USB cables work for data in my old US crapullar banter phone all day long. samsung tech told me to reset the phone and try again or exchange it for a new one. now I have to redo all my crap on my phone. liked the phone and was worth breaking a contract with us crapullar that i had for 10 years till now.
I find the drivers are finicky.
I can plug it into my computer (both work and home; Win7 32/Win7 64) and sometimes it finds it and sometimes it doesn't.
When it doesn't, I simply unplug the usb from the phone and plug it back up.
When that doesn't work, I will plug it in and then reboot the phone. That almost always does it.
When that doesn't do it, I will unplug it, turn on or off USB Debugging mode.
I've never had to uninstall/reinstall drivers for this phone. The computer installed everything automatically.
edit: The one thing I did find, however, is that with my old Moment USB cable, it won't charge properly. It always says 100% charge after about 5 minutes even if the phone was dead. So I don't listen to that one and just use it for data transfer when I'm not using Dropbox.
i can charge the phone no problem but the data is the problem. tried everything you said last night with a couple of samsung techs even the next level tech
should be a sticky. need to use rear USB ports for this phone because they are the only ones that work most of the time, and phone Micro USB jack is the cheapest jack ever. dont expect much out of it now, being sprints top of the line phone and all.
When I connect my Nexus 4 to my MacBook Pro and try to transfer files (or even just connecting it, not doing anything) my phone just comes in and out of connection. I know when my phone is connected when the File Transfer program (downloaded from Google) pops up.
The File Transfer program just randomly opens and closes, and sometimes when I'm in the middle of transferring a big file my phone disconnects and I have to start the transfer all over again (really frustrating).
I wonder if anyone else had this problem, or if anyone know of a culprit that could be causing this connection problem.
Anyone?! D:
bump
Oh boy, no one?
Sounds like a dodgy USB cable or port. Try switching both. If it still happens, connect to a windows PC to see if it's the phone.
Not sure what the problem is but I have this happen on occasion too. I'm running Windows 7 so it's not a Mac issue.
I have problems with certain usb cables, some work and some don't. I get the best results using the usb cable that came with the phone, it has never given me a problem.
kzoodroid said:
I have problems with certain usb cables, some work and some don't. I get the best results using the usb cable that came with the phone, it has never given me a problem.
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Click to collapse
I have better results using my old Vibrant usb cable. OEM is kind of crappy for some reason. Once and a while I can unplug the charger from the wall and phone and still have some kind of electrical buzzing in the charger.
the OEM (Stock USB that came with my phone) charger doesn't give me any trouble either.
When I plug it in my laptop to charge, the charging is spotty (I assume because the electric output from the laptop is not strong enough). So I plug it into a wall outlet, no problem.
It's only when I connect to a computer when the connection gets interrupted and messes up my file transfers, annoyingly... so me and md5 are best friends now.
I just don't know if there is something causing this besides the phone, or is it the phone itself (so i can contemplate RMA)
If others have this issue then I want to know if they fixed it or found a workaround...
mastrgamr said:
the OEM (Stock USB that came with my phone) charger doesn't give me any trouble either.
When I plug it in my laptop to charge, the charging is spotty (I assume because the electric output from the laptop is not strong enough). So I plug it into a wall outlet, no problem.
It's only when I connect to a computer when the connection gets interrupted and messes up my file transfers, annoyingly... so me and md5 are best friends now.
I just don't know if there is something causing this besides the phone, or is it the phone itself (so i can contemplate RMA)
If others have this issue then I want to know if they fixed it or found a workaround...
Click to expand...
Click to collapse
When I plug my phone into my desktop pc with an alternate usb cable I have it constantly disconnects and reconnects. As soon as I use the stock usb cable it stops doing it and works. I really haven't looked to see what the difference is between the cables could just be that the alternate I use is just cheap. The other cable works fine with my other phones too so its weird.
Hi all, I haven't been here for a while now, but I figure that this is the best place to put my issue besides maybe reddit. So I was trying to activate USB tethering yesterday as i do a lot in order to play some games on my computer since i don't have access to any ethernet, and something went wrong and it didn't activate despite having hit the switch on the phone. I unplugged my phone to turn it off since my computer hadn't recognized the tethering and tried to activate it again, but this time my phone only made the charging noise and wasn't picking up my computer at all. I then restarted my phone to see if that was the issue and got the same result. I then tried to plug it into my laptop to see if my computer was the problem and it did the same thing.
Today I tried plugging my phone into my laptop with my usb-c to usb-c cable (instead of my go-to usb-c to usb-a cable that came with the phone) and got some signs of life from the laptop, it makes the sound that says its plugged in, but the phone still only charges and the laptop picks up my phone as "USB root hub (USB 3.0)" and "Intel USB 3.1 eXtensible Host controller-1.10 (Microsoft)" in device manager. I also just tried clearing the cache in recovery but nothing has changed. Does anyone know what's going on here and how I can fix it?
Unrooted (duh), AT&T model (sorry idk the model numbers like i used to), latest updates and security patches etc
EDIT: power cycled it (let it die and turned it back on a few times until it wouldn't turn on again) and charged it back up again and that seems to have fixed my issue.
Quote100 said:
Hi all, I haven't been here for a while now, but I figure that this is the best place to put my issue besides maybe reddit. So I was trying to activate USB tethering yesterday as i do a lot in order to play some games on my computer since i don't have access to any ethernet, and something went wrong and it didn't activate despite having hit the switch on the phone. I unplugged my phone to turn it off since my computer hadn't recognized the tethering and tried to activate it again, but this time my phone only made the charging noise and wasn't picking up my computer at all. I then restarted my phone to see if that was the issue and got the same result. I then tried to plug it into my laptop to see if my computer was the problem and it did the same thing.
Today I tried plugging my phone into my laptop with my usb-c to usb-c cable (instead of my go-to usb-c to usb-a cable that came with the phone) and got some signs of life from the laptop, it makes the sound that says its plugged in, but the phone still only charges and the laptop picks up my phone as "USB root hub (USB 3.0)" and "Intel USB 3.1 eXtensible Host controller-1.10 (Microsoft)" in device manager. I also just tried clearing the cache in recovery but nothing has changed. Does anyone know what's going on here and how I can fix it?
Unrooted (duh), AT&T model (sorry idk the model numbers like i used to), latest updates and security patches etc
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Click to collapse
Check the ports And cable ends for trash and lint crammed in them possibly
TheMadScientist said:
Check the ports And cable ends for trash and lint crammed in them possibly
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Click to collapse
no dice there unfortunately