Battery Issues - ZTE Axon 7 Questions & Answers

My axon 7 quick charges but the battry doesn't reflect the charge level instead in moves incredibly slow. I never know the true level of my battery until I restart my phone. This started happening ever since the nougat update. Anyone having this issue and is there a fix other than to keep restarting the device. Thanks

Related

Battery problems after Lollipop upgrade, but downgrading hasn't solved the issue.

My Samsung Galaxy S5 started having battery problems after the Lollipop update. Since many users has reported the same thing I downgraded to KitKat, which included a complete wipe of all apps, but that did not change anything. Maybe the Lollipod upgrade had nothing to do with this?
I did a comparison with my SO's identical phone. I fully charged them, put them in Airplane mode and let them be for 100 minutes. The results? Her phone had 96% left. Mine had 82%. **Four times** as much battery used! Battery monitors report nothing except that the screen and the android system uses most of the battery.
Another unusual thing: normally the phone automatically shuts off at 1% but now it shuts itself off randomly at 2% to as high as 12%. Battery calibration out of order or a dying battery? No, because I switched the battery with my SO's and I still experience the same issues.
I still have warranty left, but we all know that would likely mean I will be without phone for a month so I want to try everything I can first. Does anyone have any suggestions on this issue?

Battery meter goes crazy since update (YB1-X90F_170420)

Does anyone have the same issue and knows what to do?
Since the update it
a) drains while not in use (depletes the battery jn 5 days without use approximately)
b) Rapidly goes from 90% to 60, suddenly drops to 30
c) Suddenly goes back uo to 60%
It seems as if the battery meter has gone absolutely crazy...
Should I contact Lenovo Support or is this a known bug that has a workaround or solution?
I can not confirm this.
But in my case I have done a hard reset. Maybe its also an option for you?
I don't have the erratic meter issue, but mine *does* drain the battery during sleep. The WiFi stays on, even though I have it set to "never".
I haven't noticed this problem. Various devices in my past have seen similar issues following an update before. A factory reset should resolve it, unless your battery has a physical problem.
First couple of days after the update I felt like my battery was draining faster, but that belief was corrected with use. Thankfully.
You can turn off WiFi scanning. This will shut down WiFi properly.
The one I have must be a freck I fully charge it and get 4 days of regular use........
Did you update to 170519? Maybe the problem is solved then.

moto g4 random shutting down

I have found a lot of complains about moto g4 (plus) random shut down and with solution at lenovo forum.
I am wondering any one have any solution here.
My G4 got the same issue recently. I am using stock rom.
Me also experienced same. The problem might be for overheating. I switched to linage os to get rid of but it still restarts very often..
thanks for reply. I will not waste my time to change ROM then.
I will try to change a new battery see if it works. I will report result next week.
makash720 said:
Me also experienced same. The problem might be for overheating. I switched to linage os to get rid of but it still restarts very often..
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Click to collapse
My wife's phone has just started doing this too. It seems battery related as when it shuts down it does it instantly, but seems stable when it is charged fully. I think when the battery is reporting about 20-30% full charge through the UI, somewhere in the background it is getting the message that the battery is empty. Might have to try a new battery to sort it.
larkim said:
My wife's phone has just started doing this too. It seems battery related as when it shuts down it does it instantly, but seems stable when it is charged fully. I think when the battery is reporting about 20-30% full charge through the UI, somewhere in the background it is getting the message that the battery is empty. Might have to try a new battery to sort it.
Click to expand...
Click to collapse
I was initially happy with this phone and bought this same one for my wife and my father-in-law. Then mine started shutting down randomly, and after a while the two other phones, too.
The behaviour is not completely identical; mine almost every time shuts down when in a video call. The others seem to shut down when receiving phone calls, perhaps combined with low battery charge.
Have anyone had any luck with a battery change?

Mate 9 Random Reboots and wrong battery level

Hello all,
Recently, since about a week, i've been experiencing sudden random reboots. Often when starting apps (especially the Camera is a real culprit here, but also Google Photo's). When entering pin-code all seems fine again. and sometimes i can just use the camera like normal. But sometimes it keeps rebooting and the only way to stop it is to quickly turn off battery saver (seems a solution till now for a while)
Searching online didn't really help much, as i found a few people with the same issue end of march also on Oreo update, but no solution yet.
Also the battery indicator seems off. it often drains reaallly slow (85% at the end of the day) and then at a random percentage (like 60%) just turns off. When turning it back on it only has 3%. So it could be battery related.
What i tried:
- Let the phone drain completely, then recharge to 100% overnight.
- Remove all apps installed in the last few weeks + all unnecessary apps.
I don't want to do a factory reset, because our IT then has to set up the Authenticator again which is a pain for them (and i already had them do that a few weeks ago :angel: )
Any tips on how to troubleshoot some more or more people seeing this behaviour?
tharealmb said:
Hello all,
Recently, since about a week, i've been experiencing sudden random reboots. Often when starting apps (especially the Camera is a real culprit here, but also Google Photo's). When entering pin-code all seems fine again. and sometimes i can just use the camera like normal. But sometimes it keeps rebooting and the only way to stop it is to quickly turn off battery saver (seems a solution till now for a while)
Searching online didn't really help much, as i found a few people with the same issue end of march also on Oreo update, but no solution yet.
Also the battery indicator seems off. it often drains reaallly slow (85% at the end of the day) and then at a random percentage (like 60%) just turns off. When turning it back on it only has 3%. So it could be battery related.
What i tried:
- Let the phone drain completely, then recharge to 100% overnight.
- Remove all apps installed in the last few weeks + all unnecessary apps.
I don't want to do a factory reset, because our IT then has to set up the Authenticator again which is a pain for them (and i already had them do that a few weeks ago :angel: )
Any tips on how to troubleshoot some more or more people seeing this behaviour?
Click to expand...
Click to collapse
That sounds kind of like a battery that's failing.
What's the age of the phone? And did you primarily use Huawei's supercharge brick or other methods / chargers? (I ask the second, because charging at 4.5A can be bad for the battery on a regular basis.)
I'd load up something like Ampere and watch the charge / discharge rates. I'd expect a normal discharge rate around 150-350mA, but it depends a lot on what you're doing. (GPS and moderate graphics will keep it up in the 800mA-1A discharge range, the rear camera with just the viewfinder seems to push 1.2A current draw.)
I'll give Ampère a try. I used both chargers but the phone is just over a year old. Nothing to warrant a bad battery already.
Besides that, recent discoveries lead to believe slow charging could actually cause more heat and be worse for battery. But again: it's a bit soon for something like that I think. I'll try Ampère first. But i doubt that's the issue.
I've noticed my phone gets toasty when fast charging. If it's hooked up to any charger other than Huawei's, it tends to stay cool.
And it happened again. More then 50 percent and then it turned off and only had 3 percent
Dead battery I guess?
tharealmb said:
And it happened again. More then 50 percent and then it turned off and only had 3 percent
Dead battery I guess?
Click to expand...
Click to collapse
That's what it looks like to me.
Fortunately, the batteries aren't that expensive to find (Google popped up a bunch for <$20), and actually getting in isn't too difficult either, if you want to swap it yourself.
Just to close this topic properly:
The issue got worse, but i was on holiday. Ordered a new battery with a toolkit to replace the battery for 30 euro's.
When i got back from my holiday i notices the battery had already pushed the screen loose. So getting the screen off was easy. Swapped the battery in just 5 minutes and now everything is working great again. The screen used to have some bright spots and those are gone aswell. I guess it was a giveaway of things to come.
Thanks for the help!

Battery drains fast and is always warm even after a battery change

[TL;DR]
Phone battery suddenly drains faster than usual, drains to 0% overnight. Problem still persist even after April update and after battery change. Can't find any solutions. Help me.
Hey, so about a week ago something very strange happened to my Mi A1 and got worse overtime. So what happened was my battery went from 80+% to 0% overnight. I woke up confused and just recharged it and didn't think too much. After a full charge, I noticed the battery drains abit more than usual and had to plug it in constantly. Before going to bed I charged my phone to 100% to see if it would drain to 0% again. It did. As time passes the problem gets worst. The phone started getting warm when charging (around 40+°C up to 50°C) then after a while the phone runs warm even when not charging (never goes below 40°C). My phone always used to run at about 30-35°C even when charging. I changed the battery myself because there was no warranty on it but it didn't fix the problem. However it did help abit. The battery drains ever so slightly slower now but still drains to 0% overnight. It still runs warm but now it does go below 40°C (rarely). Before and after the battery change, the discharging rate is about 700mA and sometimes reaches 1000+mA (used an app called Ampere, not too sure how accurate it is). The phone was also warmer than usual when charging even when the phone was off (before and after the battery change). I tried factory resetting to see if that does anything but had no luck. I also tried using a Wakelock detector app to see if there was an app excessively triggering a wakelock but all seemed normal. I even tried downloading a "battery calibration app" which obviously didn't work. So I feel like it's a hardware problem.
Now here's what I did and did not do to the phone before the problem happened. What I did was I do charge the phone quite alot most of the time. What I mean by that is when it hits about 30% I'll plug it in but I never leave it plugged in after a full charge or charge it overnight and I seldom let the battery drain to below 10%. Even so, the phone never got warm like how it is now. That's about all I did to it. Now what I didn't do was, I never tried to install custom ROMs or root/modify my phone in anyway except for the post about how to enable 4G+ which didn't work for me.. My phone is completely stock. I also didn't install any new apps from the playstore or from any 3rd party sites nor were there any updates for any apps installed in my phone. I've had the same apps installed for a couple of months before this happened. I also haven't dropped my phone for a couple of months. I only dropped it less than 5 times from short heights and I have a very rugged case on. I also didn't use any 3rd party chargers. I'm still using the charging brick and cable that came with the phone. I have tried using other chargers that are 2A but no luck. So basically I didn't do anything out of the ordinary prior to this problem.
Just some extra information
1. The hottest part of the phone is at the top right corner of the back. I assume the CPU is there (?).
2. It happened before the April update. It was the same before and after the April update.
3. Phone is running on Android Pie if that wasn't clear
4. The phone is only 10 months old
5. My phone is the Global ROM version
6. Performance wise, its still responsive and snappy. Doesn't lag or freeze or anything.
6. I always have mobile data on and use it as hotspot for my laptop at uni. I have been using it like that for the past 9 months. However the problem happened when I was at home during sem break so I was mostly connected to Wi-Fi.
Sorry for such a long post. I hope somewhere out there, there is someone who can help me or other people that have a similar problem so we can fix it.
Thanks.
In the upper right corner, should be the modem area.
Try holding the phone on airplane mode during the night and monitor drain.
Also, try changing the SIM slot and do an APN reset. If this fails too, try changing your SIM card or if u can, try another operator SIM.
If you changed any value with QXDM PRO , try and put back the default values.
Good luck

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