help! help! headphone mic not working in call - Moto G4 Plus Questions & Answers

whenever i use headphone , the other person doesnot hear any sound in calls. the headphone is perfectly fine. the headphone mic works while recording sound and video but not in calls. how to fix please help.

kemesh said:
whenever i use headphone , the other person doesnot hear any sound in calls. the headphone is perfectly fine. the headphone mic works while recording sound and video but not in calls. how to fix please help.
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What device and rom you have? What did you modified?

strongst said:
What device and rom you have? What did you modified?
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official nougat no mods.

kemesh said:
official nougat no mods.
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Did you try… rebooting?
Press and hold the power key for 30 seconds for a “soft reset” (I do not know why it is called that).

zeomal said:
Did you try… rebooting?
Press and hold the power key for 30 seconds for a “soft reset” (I do not know why it is called that).
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ya i did hard reset soft reset firmware change everything its still the same.

kemesh said:
ya i did hard reset soft reset firmware change everything its still the same.
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Try another headphones. Otherwise when you wiped everything there's nothing you can do when you're device is stock(bootloader locked)

strongst said:
Try another headphones. Otherwise when you wiped everything there's nothing you can do when you're device is stock(bootloader locked)
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I have tried with 2 other headphones aswell its still the same working for the sound recording and video but not in calls

kemesh said:
I have tried with 2 other headphones aswell its still the same working for the sound recording and video but not in calls
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Did you checked if your mic is muted all the time in calls?

strongst said:
Did you checked if your mic is muted all the time in calls?
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Its not muted

kemesh said:
Its not muted
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Firmware OTA available? If not, see post 6.

strongst said:
Firmware OTA available? If not, see post 6.
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Yes, its available and recently updated to NPJ25.93-14

Related

Help: HD2Rear Speakers

Woke up today and noticed I had a lot of missed calls and messages. Tried to send myself a message and noticed there is no sound. Could the hardware be damaged? I did not install anything and I already checked everything on the system. Can anyone give suggestions?
enyaj said:
Woke up today and noticed I had a lot of missed calls and messages. Tried to send myself a message and noticed there is no sound. Could the hardware be damaged? I did not install anything and I already checked everything on the system. Can anyone give suggestions?
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I hate to ask, but I have to really. Do you have ringtone volume turned up? Also, in case you're not aware, you can set ringtone and system volume to be 2 different things.
Other than that, if the volume is turned up fully, can you play a music file and see if that works? Try every possible software solution before thinking it's hardware.
johncmolyneux said:
I hate to ask, but I have to really. Do you have ringtone volume turned up? Also, in case you're not aware, you can set ringtone and system volume to be 2 different things.
Other than that, if the volume is turned up fully, can you play a music file and see if that works? Try every possible software solution before thinking it's hardware.
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Yep. Did all of that. I even re-flashed the ROM just to make sure but still nothing. Guess I'll have for warranty.
enyaj said:
Yep. Did all of that. I even re-flashed the ROM just to make sure but still nothing. Guess I'll have for warranty.
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Just one final check - does the earphone socket work? If it does then it's obviously a speaker problem. If the earphones don't work either then it would suggest software, but I really don't see what software could cause this after a ROM flash.
Yes the speakers socket work. Calls are fine. It's just the rear speaker that is not working. I also tried plugging/unplugging the earphones coz it happened before that after removing the earphones there was no sound. But before it worked, now still nothing.
enyaj said:
Yes the speakers socket work. Calls are fine. It's just the rear speaker that is not working. I also tried plugging/unplugging the earphones coz it happened before that after removing the earphones there was no sound. But before it worked, now still nothing.
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Sounds like it's broken then mate. Sorry to say it, but I reckon you do have to get it replaced. Bad times

[HELP] I can't make calls!!

My phone is not working. When I try to call someone, I can't hear anything. I have to use the loudspeaker to hear something. I'm using WildpuzzleRoM 8.0.8.
i have got no problems with calls, works perfectly :/
have you set the loudness to silent?
spanta said:
My phone is not working. When I try to call someone, I can't hear anything. I have to use the loudspeaker to hear something. I'm using WildpuzzleRoM 8.0.8.
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try pressing the volume up key whilst in a call
spanta said:
My phone is not working. When I try to call someone, I can't hear anything. I have to use the loudspeaker to hear something. I'm using WildpuzzleRoM 8.0.8.
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and its not connected to a bluetooth device?
No, it's not connected to a bluethooth device. I've tried all, alsdo reflashing again the ROM and doing FULL WIPE. Not working. What can I do? Thank you!
spanta said:
no, it's not connected to a bluethooth device. I've tried all, alsdo reflashing again the rom and doing full wipe. Not working. What can i do? Thank you!
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找你的销售商。:d 我不会英文
I've made a full wipe and flashed the original ROM. Phone's still not working. Same problem. Any ideas? Thank you for your help.
可靠脚后跟 said:
找你的销售商。:d 我不会英文
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as google translate puts it:
Find your vendors. : D I'm not English
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[Q] I can't hear any call without using speaker, help!

Hello guys, I'd like to know how can I fix my phone since I cannot hear any call, only if I use the speaker, I already checked the volume on videos and it works! Please let me know if there is something I can do, thanks in advanced!!
saman0suke1 said:
Hello guys, I'd like to know how can I fix my phone since I cannot hear any call, only if I use the speaker, I already checked the volume on videos and it works! Please let me know if there is something I can do, thanks in advanced!!
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When in call press the volume + and see if the action bar appear on the screen. Move it to the max. If no audio on the earpiece then it possible that you may change the earpiece.
pgreed said:
When in call press the volume + and see if the action bar appear on the screen. Move it to the max. If no audio on the earpiece then it possible that you may change the earpiece.
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Yes, I already tried that, it's on max but I hear nothing...replacement is the only choice? :crying: thanks!
saman0suke1 said:
Yes, I already tried that, it's on max but I hear nothing...replacement is the only choice? :crying: thanks!
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You can try to re-flash stock ROM or custom ROM + gapps for your soul relax. If nothing the replacement is a must.
I have same problem after flashing cyanogenmod7 can't here through earpiece in call common fault but haven't reflashed Tom to c if problem still there
Sent from my MB525 using xda app-developers app

nexus 4 back speaker hissing

when I press volume or icons the speaker makes a hiss sound for about 2seconds each time anyone know the problem
Already check the sound settings? There is a beep when pressing the volume button
CCody said:
Already check the sound settings? There is a beep when pressing the volume button
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ye it beeps but there still a hiss
clitheroeguy said:
ye it beeps but there still a hiss
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Reboot already?
CCody said:
Reboot already?
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ye
And did you do anything like flashong a new rom/ kernel?

Moto x play (Indian version) microphone not working

Hello everybody
I own a Moto x play. Everything is fine except for the microphone. It does not pick up or transfers my voice very faintly to the other side. Most of the time ive to shout to get the message theough. Please note that the microphone records fine. I've tried it even after holding it at varied lenghts from the sound source to see if it works, no issues at all.
It has the problem only during calls.
Pls suggest a solution for the same.
I use a cruzerlite back cover and have no screen guards on.
does the issue happens too when you remove the back cover?
pijes said:
does the issue happens too when you remove the back cover?
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Yes it does persist even after removing the cover.
But recording is fine.
Guys here's another update.
I've tried the online mic test too....
The microphone works wonderfully.
But during calls its ****ty. It'd sound as if someone turned down the volume.
Could it be the noise reduction function of the phone? :crying:
rohithjoseph18 said:
Guys here's another update.
I've tried the online mic test too....
The microphone works wonderfully.
But during calls its ****ty. It'd sound as if someone turned down the volume.
Could it be the noise reduction function of the phone? :crying:
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Stock rom and non rooted?
Automated reply by JARVIS
K.khiladi said:
Stock rom and non rooted?
Automated reply by JARVIS
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Yes stock rom and not rooted.
you can edit build.prop to disable noise cancellation, but you need to be rooted for that.
bablu048 said:
you can edit build.prop to disable noise cancellation, but you need to be rooted for that.
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I've rooted the phone and tried editing build prop no changes on the mic issue.
Is there any other way?
????
rohithjoseph18 said:
I've rooted the phone and tried editing build prop no changes on the mic issue.
Is there any other way?
????
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Then its a hardware issue

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