Related
yesterday i had the problem lots of HD2 owner faced it, my device worked fine, but when i had to soft reset it, it always freezes on the white screen, and never starts up, every many times of taking the battery out, and start again, it finally started up.
i tried to soft reset it again and faced the same problem
i tried to flash the ROM again, but after many tries, i finally got it to flash, but the thing is that the problem wasn't solved, and the unit kept freezing in the start up, but once it started up it worked perfectly until the next soft reset.
but then i tried cooling the device against an AC, and the surprise was that the unis was able to start normally, every time with no problems when it was cooled
any one faced such problem with the device? i will try it again today at noon, when the temperatures are high.
I tried it again now, when the Battery temperature was 38.5, the devise did not start, when i cooled it down, it did start, and when it started the battery temperature was 35.5
can some one with the same issue confirm?
Yes I am having the same problem!
My fone did the same again last night and I'm going to try reflash it today - else the POS is going back to the shop! Not happy!
did you try cooling it down? flashing the ROM did not help me at all
Can this be a Battery problem? that the battery can not provide the required current when it's heated?
ok, i did these two experiments
1- i heated the battery alone on a air heater to almost 45 degree
and cooled the phone, but the phone did boot up normally
2- i heated the phone on the heater and cooled the battery, the phone didn't bootup
so the problem is defiantly with the phone not the battery :-(
khaeid said:
did you try cooling it down? flashing the ROM did not help me at all
Click to expand...
Click to collapse
Yes, onlywhen the phone was cool to the touch again did it boot correctly. However last night it did the same but would not reboot after leaving it for a while. I tried to do a hard reset but the phone hung on the HTC boot screen and would not go further.
This morning the OS booted but was totally corrupt - it looked like booting in to windows 98!! no graphics, no HTC Sense, no usual colour scheme and a whole whole of corrupt file messages. This happened each time I hard reset - and the USB port also failed to recognise any device. I think it's safe to say it is practically bircked and thus, Ireturned it to O2 today to sort out and give me a new handset! I think it is a hardware issue. Infact, I'll put biscuits on it being that vs software.
it is definitely a hardware issue, but the thing is, these are the first few days of summer in my country, the days when the weather is getting really hot, and i guess this is the first summer HD2 will experience, since it was released in the Autumn, so my guess is more and more units will get this issue as the weather get hotter in other countries
Hi guys.
Weird issue you are facing!.. Mine gets very hot on hard use.. today I tried a soft reset while it was hot and it started normally.
When did you bought your HD2?
Crudeoil said:
Hi guys.
Weird issue you are facing!.. Mine gets very hot on hard use.. today I tried a soft reset while it was hot and it started normally.
When did you bought your HD2?
Click to expand...
Click to collapse
i got it like 4 months ago, but i am sure now that there is a hardware issue
had a same problem...
my solution was screawing the middle battery pin under cover...
the hd2 have must have Temperature senzor...
the hd2 have 3 pins under battery cover, 1 = +, 3 = -, and the middle pins is the 2 = ?
i think the middle or the pin nr. 2, is same as ACPI in desktop or notebook, Advanced Configuration and Power Interface,
Operating System-directed configuration and Power Management,
so if your middle pin is screawed, the powermanagement tell to device stop boot!!
or if the pin dont make a contact with battery - the powermanagement canot corectly detect the Temperature and the hd2 owerheat, then randomly restart...
its only my teory, my middle pins was screawed, im take it to the right position and my device worked well... but i want more and more and i broke the middle pin
after that the hd2 boot, and worked but when i want to do restart dont want to boot...
now my hd2 is in service center... so for all i want to say:
warrnig!!! dont youse the power or angry when u want to screaw the pin back
its only my teory, im not the electro technic...
sorry for my english, but i think everybody understand what i want to say
i know sucj hardware issues are unfixable, i am wondering should i get me a new HD2 or another phone
I got mine on contract in March - 1.48 ROM. but also had the issues in 1.66 prior to sending back.
Just awaiting for it to be returned - I'll report back to let you know if sending it away has fixed the issue. I'll be a mite miffed if they just flash the ROM and send it back lol!
had the same issue: overheating / reset loop / stuck on white screen
contacted HTC, sent for repair, received with new mainboard,
now works flawlessly
khaeid said:
i know sucj hardware issues are unfixable, i am wondering should i get me a new HD2 or another phone
Click to expand...
Click to collapse
u can always try i-Phone 4
how hot is summer in Syria btw?
I had the same problem with mine on an UK O2 network. They took it back and flashed it. Sadly that didn't solve the problem. So I sent it back again and they replaced it with a newer model. This seems to have fixed it. Sadly looks like the early ones were crapy and had the same fault.
However mine still gets ruddy hot when connected to the anything in the car.
Bad job HTC :-(
Hi all,
Actually, there is CPU's overheating problem, not battery's. ALLMOST same problem you'll have if you'll remove cooler from your PC's CPU
My LEO shuts down at 38 deg. and cannot start again without cooling. Definitely, it's a price for 1 GHz processor - it should have less power demand or good cooling system.
Hi had the same problem mine also used to reboot on it's own when connected on pc and overheated. Going to contact HTC repair and send it back. I was wondering though is it ok if i send it back with a cooked rom and 2.10 radio or will they not change it cause i've switched that on my own? Any ideas pls?
chapple said:
I had the same problem with mine on an UK O2 network. They took it back and flashed it. Sadly that didn't solve the problem. So I sent it back again and they replaced it with a newer model. This seems to have fixed it. Sadly looks like the early ones were crapy and had the same fault.
However mine still gets ruddy hot when connected to the anything in the car.
Bad job HTC :-(
Click to expand...
Click to collapse
Early model as in what date.month.year?
Regarding getting ruddy hot when connected to the anything in the car, it's the connector, IMHO.
I have problems too. My God, today is the first and really hotest day of the year in Germany.When I will back in Spain at 40 degrees celsius there my hd2 will be a bomb!!
My device is a German o2 hd2...
Hi,
I have recently purchased my HD2 and its been a couple of months now since I'm utilizing it. Barely exploring my phone features, it hangs 20 times in view of the following encountered predicaments :-
1) Receiving 2 simultaneous SMS
2) Receiving an MMS
3) Pressing on any of the keys on the phone whenever receiving an SMS
Well, the list goes on and on. So, in resolving this issue, SIS (Malaysia) had agreed to change a new phone for me. And so they did. Tested it on the spot and everything was working fine, but just after a few days later, the problem reoccur itself again. This time, the entire phone hangs up. No keys can be activated, neither the phone can be turned on.
Firstly, its a brand new phone, so this kinda problem should not arise. Secondly, its no doubt troublesome to flip the back cover and press the tiny red button to perform a soft reset. Why in the darn first place the soft reset button isn't placed outside ? (just liky my old TYTN II)
So I have read a couple of forums with regards to this matter and came upon two conclusions in the end. One, the Manila.exe is the main culprit towards the hanging of the device and two, the HTC Sense application program has a flaw in between. Well, there's a temporary workaround though (that is if you do not want to flip the back cover over and over again), which is to leave the phone idle for 48 hours, let the battery drain itself off and then recharge back the phone again.
48 hours is a long time to wait though, and as a professional worker in my line of work, I really do not have that much of an ample time to linger around waiting for it to run out of juice. I'm totally very much dissapointed with the purchasement of the HTC HD2 as not only the technicians at the SIS (Malaysia) could not get to reproduce my predicaments, they cant even get to solve the hanging issue which I'd reckon, that's what I've been spending most of my time on my new phone (rather than to explore what is has to offer)
Is there a work around to the HTC Sense / Manila.exe problem ? Other suggestions would be to turn off the HTC Sense, but you know what ? Turning off the HTC Sense will be something like buying an Aston and driving it at 40kpmh all the way till the south of France !!! The phone's interface will be dull, and not to mentioned, it will be more a less pictured like my old TYTN II
I do not really have such problems for the HTC TYTN II though, not even one hang moment. Please XDA developers / experts, I'm indeed begging for a solution in resolving this reoccuring problem that somehow not only it will tarnish the brand HTC, it will also loose faith of the end consumers in the market.
why don't you ask SIS to change the phone again?
Just want to say one thing ... "Stock ROM's Suck" , hate to be that blunt but the stock ROMs they put on this beautiful hardware just seem to be time bombs, waiting to explode when you get them home ...
Should flash that sucker!!
To dan138zig
Well, that was my last resort to them, in order to solve it once and for all. I've been travelling to SIS to and fro for 4 times and yet the problem is still left unresolved. They've even tested it in their environment and it works fine (for the 1st two visits). But somehow, they manage to simulate the issue and they replaced the chipboard.
Now, replacing the chipboard was to the previous original phone, though even after the replacement, it still didnt solve the problem. So ding dong here and there, and after several "consultations" with their higher level managment, they agreed to change a new phone for me, off the hook (not undergoing formal procedures, whereby I'll have to wait for another two weeks)
So, getting a brand new phone I'd reckon my miseries will be resolved, but then the hanging problem reoccur itself today again. It seems that the HTC Sense is the main culprit though, after reading a few forums off the Net. And for a "premanent" solution (that is if HTC does not come out with any ROM / fixes / enchancements), I've gotta turn off the HTC Sense feature.
Well, buying a phone that cost 2K plus had already put a large damage in my wallet, now having to face this consequences after the purchasement is a real icing on the cake. What do you think ? If you're in my shoes, what would you do ?
To watcher64
I totally couldnt agree with you more. In my view, they should just have throw the Win OS away and put in the Andriod version of it. Its always windows version mobile phones that are giving the most headache to me when it comes to utilizing it.
http://www.htc.com/sea/supportdownloadlist.aspx?p_id=297&act=sd&cat=all
Have you tried getting a new SIM? Sounds like the problem only happens when its talking to the network, and as you've had 2 handsets, i'd give a SIM change a go.
On the plus side........... at least you get 48hrs battery life.......
Not much use though if your phone doesnt work I suppose.....
rp-x1 said:
Have you tried getting a new SIM? Sounds like the problem only happens when its talking to the network, and as you've had 2 handsets, i'd give a SIM change a go.
Click to expand...
Click to collapse
Well, my SIM's working perfectly fine though, it does not give me any form of problem with my old TYTN II neither with other HTC devices I've checked with a few friends of mine. I do really suspect its the Sense that's the real culprit in the hanging of the device. Just really hope that they clear up this predicament with a new release of the ROM
conantroutman said:
On the plus side........... at least you get 48hrs battery life.......
Not much use though if your phone doesnt work I suppose.....
Click to expand...
Click to collapse
haha, forty eight hours of baterry life ? well, I wouldn't bet on it. Have tried using it extensively and even before it reaches sunset, the battery is out. And guess what ? It's a brand new battery.
The phone's terrific, but sadly, the battery isnt. Its just like you are viewing a beautiful girl from bottom up till the next and the next thing you know it, viewing her face just makes you wanna vomit over and over again
So that's how I could sum up the HD2 as a whole. Most comparison commentators out there did place the HD2 side by side with the IPhone 3Gs. Both eventually also will end up running out of juice in 48 hours when you're performing your day to day call basis
webjunky said:
http://www.htc.com/sea/supportdownloadlist.aspx?p_id=297&act=sd&cat=all
Click to expand...
Click to collapse
The HTC Support and Releases still does not solve the problem, mate. Its something that HTC R&D as well as the QA team needs to sit down and extensively test the entire device from bottoms up till all forms of problem is resolved thereafter.
steven.hum said:
To watcher64
I totally couldnt agree with you more. In my view, they should just have throw the Win OS away and put in the Andriod version of it. Its always windows version mobile phones that are giving the most headache to me when it comes to utilizing it.
Click to expand...
Click to collapse
hmm, well you did not get what I meant, but that is ok .. I meant the version of the roms suck .. I like WinMo, personally I think Android with is BigBrother Back door is just as bad as the Iphone ...
Really weird.. Out of nowhere , the bottom right corner of my screen has become almost totally unresponsive to touch. The L and the backspace button on my keyboard are nearly unusable.. Anyone have any idea as to how I may be able to fix this? Its like there is a 2 inch by 1cm gap on my touch screen that doesn't respond to touch.. Thanks guys
Sent from my Nexus 4 using Tapatalk 2
Warranty exchange..
Wish I could... Bought the phone through tmobile and I'm getting the run around.
Sent from my Nexus 4 using Tapatalk 2
I have the same problem, but its a band across upper 1/3 of the screen causing weird typing and such, but only in portrait.
Sent from my Nexus 4 using xda app-developers app
Nexus 4 touch screen defect (dead zone, phantom touch)
I have the same problem, I have a permanent ~1cm tall dead zone spanning the width of my Nexus 4, right about the location of the SIM card tray.
On occasion it is not a dead zone, but rather a "very haunted zone" where there are MANY phantom clicks/drags on different areas of the dead zone in VERY QUICK SUCCESSION. When this happens I have found that constantly resetting the phone (maybe 5-6 times) until it returns to normal (see: dead zone) is the only way to fix it.
That whole situation can take up to an hour to sort out, especially since during the orgy of phantom clicks/drags on the dead zone, the touchscreen is essentially a write off and turning it off is next to impossible, meaning that my phone is bricked for a portion of the day. This happens arbitrarily about once every 5 days.
I purchased my phone from Australia one month ago. Was not aware of any problem until I had returned to where I am currently living in China. I'm absolutely gutted that my first android experience has soured, especially after shirking apple because of (living through years of) their own hardware/software issues.
Why can't I just have a quality, working piece of tech?
So far the warranty options available:
1) Store I bought it from says: Send it to LG Australia (1 non-international warranty)
2) Google says: No google store purchase number, no return
3) LG China? - Can't find any information about LG warranty claims in China.
If I send it back to Australia for repair I will be waiting without phone for weeks, AND I'll get taxed at least $100 by greedy China customs when the phone comes back in. (not to mention the postage there and back)
The problem has become worse and worse as have used the phone. Can any of ye android bros possibly offer any sort of advice or even better, a fix, for solving this problem?
tobiakazmer said:
I have the same problem, but its a band across upper 1/3 of the screen causing weird typing and such, but only in portrait.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I have this right now. It's about a third of an inch located near the middle of the screen. It spans the entire width of the screen.
I sure hope it's just a software and not a hardware issue. I bought this in the US and I am now halfway around the world.
I had the same problem. For me it was right where the middle row of keys on the keyboard are or where the ring is on the lock screen.
5mm thick bar across the screen. I sent it back to be fixed and it's been fine ever since touch wood.
They replaced the entire screen on mine. This is definitely a hardware issue. I did a factory reset before I sent it back and the problem was still there.
Digitiser is too close to surface I think causing problems.
Sent from my Nexus 4 using xda app-developers app
Guys i have the same problem since this morning.
I tried everything change roms 4.3 / 4,4 and finally returned to stock.
Nothing worked although i had never the same problem before.
So i tried my last chance. Changed radio image with the help of a Toolkit of our forum ( thanks N-Cry Toolkit )
It seems to be fixed for now , i just rebooted.
Hope it will be ok and you could fix yours too
Hey!
denpeirazei said:
Guys i have the same problem since this morning.
I tried everything change roms 4.3 / 4,4 and finally returned to stock.
Nothing worked although i had never the same problem before.
So i tried my last chance. Changed radio image with the help of a Toolkit of our forum ( thanks N-Cry Toolkit )
It seems to be fixed for now , i just rebooted.
Hope it will be ok and you could fix yours too
Click to expand...
Click to collapse
This really worked for you?
em.faris said:
This really worked for you?
Click to expand...
Click to collapse
Well it worked. I cant understand the reason yet but it keeps showing after some time. I m trying changing roms / baseband / bootloader and return to stock trying to identify when it doesnt work and why. It's really annoying and i m tired of it.
denpeirazei said:
Well it worked. I cant understand the reason yet but it keeps showing after some time. I m trying changing roms / baseband / bootloader and return to stock trying to identify when it doesnt work and why. It's really annoying and i m tired of it.
Click to expand...
Click to collapse
well for me its a hardware issue, but since you said it worked fine when you changed the baseband it really surprised me up
actually happy, cuz there are many users who has this problem.
do keep us updated when you find your fix for this. will be of much help may be in future if something goes wrong on my N4
em.faris said:
well for me its a hardware issue, but since you said it worked fine when you changed the baseband it really surprised me up
actually happy, cuz there are many users who has this problem.
do keep us updated when you find your fix for this. will be of much help may be in future if something goes wrong on my N4
Click to expand...
Click to collapse
Had the same touch screen issue for months; had a dead spot in the middle of the screen that would interfere with browsing and games.
Updated OTA to stock KitKat just last week and the problem went away. Hope you guys get lucky as well. :cyclops:
Possible Deadzone fix!
capcanuck said:
Really weird.. Out of nowhere , the bottom right corner of my screen has become almost totally unresponsive to touch. The L and the backspace button on my keyboard are nearly unusable.. Anyone have any idea as to how I may be able to fix this? Its like there is a 2 inch by 1cm gap on my touch screen that doesn't respond to touch.. Thanks guys
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Ok... i created an account here because ive had this same problem for the past month at least, but I think i found a fix. It may take a few people to try it as well to see if its definitive.
I have the same 1cm high deadzone spanning the width of my device just lower than halfway from the top.
My troubleshooting led me to this: If its hardware, its only because the software is telling it something it shouldnt be. I'm sure nothing is broken (i.e., from being dropped, etc.) Something is wrong, for sure, but not broken per se.
I took screen shots of temperature and voltage (using CPU-Z app) trying to figure it out. I paid attention to when it happened and when it did not. I boiled it down to two possibilities: temperature and/or voltage (i can explain how i came to this conclusion if you want... would take a bit more explanation).
I charge my phone with the charger plugged into the wall typically. I live in asia so the voltage is a lot higher (but within the appropriate range of the phone). Yet, lately when i go to sleep, I plug my phone into my laptop to charge, rather than the wall... when i wake up the problem isnt there. About 2 hours later or so the problem comes back.
I tried this for a week (charging my phone with my laptop) and the problem is dissipating. As quickly as it escalated (getting gradually worse) it is now getting gradually better.
Try it and see if it works for you. At night when your phone is nearly dead, charge your phone with your USB port attached to your laptop. Try this for a few days. Maybe it will help. Im still troubleshooting specifics to see if it is definitive.
UPDATE: today, the day of writing this, i haven't had the problem at all and it's been nearly 7 hours and the 3rd consecutive night of charging with USB on my laptop.
Nexus 4 - 4.4.2
My dead zone appeared post-Lollipop update
I created an account for the purpose of also reporting this "dead zone" issue.
I elected, on the Tuesday before Thanksgiving, to opt into the OTA Lollipop update. During the process of updating, I noticed my battery drained all the way to 0, while I thought nothing of it.
When the update was complete, I started to notice a dead zone in the middle of my screen when in portrait mode.
Actually, my dead zone spans an inch of my screen.
I have performed several hard resets, soft resets, learned about the ADK & adb, and downgraded all the way to 4.2.
I took the phone, this morning, to a cell repair shop and the technician said that it's not a hardware issue (although I'm not sure he's right).
So, that's my story. If I find a solution, I'll post it.
these dead spots IMO , are because of bad battery or bad charging ...
have any of you facing these issues have used any wall charger other than the default nexus 4 LG charger ?? maybe ur battery was not charged the way its suppose to be .. or maybe ur battery is getting bad.. can sm1 with the problem replace the battery and see if the problem get solved ???and u can try charging it from the original lg charger for 12hrs straight .. it may(temporary) fix the problem /...
Any new ideas for this post? Or is it dead.
Shubhamqweasd said:
these dead spots IMO , are because of bad battery or bad charging ...
have any of you facing these issues have used any wall charger other than the default nexus 4 LG charger ?? maybe ur battery was not charged the way its suppose to be .. or maybe ur battery is getting bad.. can sm1 with the problem replace the battery and see if the problem get solved ???and u can try charging it from the original lg charger for 12hrs straight .. it may(temporary) fix the problem /...
Click to expand...
Click to collapse
i could try the battery replacement on my nexus, when i get the time, ill get back to you if it works....
ok got the dreaded dead spot where the sim card is, i can't unlock my phone. i dont have usb debug enabled, i can push/pull files in recovery but not much more.
ive tried to change the dpi to move the pattern away from the dead zone by editing build.prop manually and pushing it to the phone but cm13 doesn't seem to take the change to build.prop so the dpi is stuck at 320.
now, im trying to set up usb otg and unlock my phone using a wired mouse and y-cable. but quanta doesn't have otg for marshmallow enabled out of the box and i dont have root access to enable it in an app.
is there a file that i can edit and push to the phone to enable otg_hack?
techparkour12 said:
i could try the battery replacement on my nexus, when i get the time, ill get back to you if it works....
Click to expand...
Click to collapse
Did you ever try this?
buffering.... said:
Did you ever try this?
Click to expand...
Click to collapse
i did it, battery has nothing to do with the screen, its better to just replace it.
Hi,
Not sure what is happening to my phone. I have had stock 4.2.2 rooted with CF auto root for months and had no problems. A few weeks ago my phone started to randomly shut down, not properly just complete power off in an instant. It would then start to reboot and get to the Samsung S4 logo screen before powering off again and trying to reboot and then gets stuck in a constant loop. At first I was able to just reinstall CF root with Odin and it would start up OK. I could also get it to start by re-installing Philz recovery.
Now though, that doesn't work so this morning I installed JB 4.3 I9505XXUEMK8-PRE-ROOTED-KNOX-FREE-ODEX-FULL.tar.MD5 and it says that it is rooted and everything seems to be OK but after an hour or so it has started to randomly shut down again. If I attempt to go into recovery (stock) and clear the cache partition it will reboot normally and run for a while until I use an app and do it again. Am I doing something wrong here or is my phone just knackered?
Phooka
Maybe is coz the RAM is overloaded. Take a look in:
- Press HOME button for 2 secs
- U will see 3 icons in the bottom. Click on the "cheese"
- Tab "RAM"
- If ur phone use more of 1 GB of RAM for run ur apps maybe will be time of delete bloatware
I had the same problem in GT-I9500, I had to get it repaired in a service center.
There was a problem with mother board to charger port connection..
Hope it helps you!
Random Shutdown
praveen_kalasa said:
I had the same problem in GT-I9500, I had to get it repaired in a service center.
There was a problem with mother board to charger port connection..
Hope it helps you!
Click to expand...
Click to collapse
Thanks. Probably not as I've been told that warrantee will be void now as I've flashed whilst having Knox installed which I understand to be irreversable
random shuts and boot loops
Joku1981 said:
Maybe is coz the RAM is overloaded. Take a look in:
- Press HOME button for 2 secs
- U will see 3 icons in the bottom. Click on the "cheese"
- Tab "RAM"
- If ur phone use more of 1 GB of RAM for run ur apps maybe will be time of delete bloatware
Click to expand...
Click to collapse
Thanks. its running at 1.04 out of a possible 1.78G. When cleared it drops to 847 MB.
I Am Phooka said:
Thanks. its running at 1.04 out of a possible 1.78G. When cleared it drops to 847 MB.
Click to expand...
Click to collapse
If u wanna try to recover some RAM u can delete some bloatware that u dont use. Tc with what u delete. I let u some info about if u wanna try -> HERE
I have this problem, I swear it is because of the dodgy battery. (I have the BD battery)
When I plug it in to charge all works again properly.
Last night my battery was showing in the high 60's the phone went off. When I put charger in the battery was at 3%!
Very annoying, going to take to Geek Squad tonight and see if they wil lreplace battery. Guy here at work has same phone, different battery derial number and no problems at all.
Hopefully they will change the battery, I don't have any paperwork with me but the phone is obviously within the 1 year warrenty.
Random Shutdown and boot loop
choccy31 said:
I have this problem, I swear it is because of the dodgy battery. (I have the BD battery)
When I plug it in to charge all works again properly.
Last night my battery was showing in the high 60's the phone went off. When I put charger in the battery was at 3%!
Very annoying, going to take to Geek Squad tonight and see if they wil lreplace battery. Guy here at work has same phone, different battery derial number and no problems at all.
Hopefully they will change the battery, I don't have any paperwork with me but the phone is obviously within the 1 year warrenty.
Click to expand...
Click to collapse
Interesting. I have noticed a couple of times when I look at the battery stats that it has drained from say 90% to 3% in less than 1min, just a verticle line. When I plug it in to charge it says that it's at 90% or whatever it was. Other times it needs charging and is almost dead. It's as though it has shorted out. I wonder if that is the problem here.
random shuts and boot loops
Joku1981 said:
If u wanna try to recover some RAM u can delete some bloatware that u dont use. Tc with what u delete. I let u some info about if u wanna try -> HERE
Click to expand...
Click to collapse
Thanks for that. It's quite a list. I'll go through it and remove the ones i think i can do without and see how it goes.
Same Issue
I have the same problem with my I9505
- It shuts down randomly (sometimes you see a few seconds in advance that your connection to the mobile antennas disconnects), when you look at it, in the middle of a phonecall, ... whenever it's nog plugged in to the power of external battery
- It's almost impossible to get it powered on again (gets stuck in a loop of rebooting: most times at the Samsung logo or after it's on for a few seconds), unless you connect your charger that is connected to the powergrid or external battery
- sometimes it resets the phonelanguage to default (so in stead of for example Dutch, everything is in English again)
I just cleared the cache and removed some programs...
Fingers crossed
--> I'll give an update if anything changes
Random Shutdown and boot loop
LinusN said:
I have the same problem with my I9505
- It shuts down randomly (sometimes you see a few seconds in advance that your connection to the mobile antennas disconnects), when you look at it, in the middle of a phonecall, ... whenever it's nog plugged in to the power of external battery
- It's almost impossible to get it powered on again (gets stuck in a loop of rebooting: most times at the Samsung logo or after it's on for a few seconds), unless you connect your charger that is connected to the powergrid or external battery
- sometimes it resets the phonelanguage to default (so in stead of for example Dutch, everything is in English again)
I just cleared the cache and removed some programs...
Fingers crossed
--> I'll give an update if anything changes
Click to expand...
Click to collapse
I've tried that as well. Didn't work. The problem you describe is exactly the problem I have. I have ordered another battery but I don't think it's that. I'll let you know if it is. I hadn't noticed that it always boots OK if it is plugged into the mains. Wish I knew what was causing the problems.
Random Shutdown and boot loop
So I think I am finally getting somewhere. I took this screenshot straight after it shut down and got stuck in a boot loop. So I plugged it into the mains and it started OK. The battery just gives up when i stress the device with a hungry app or when booting which causes a heavy drain on the on the power even when its got a healthy charge. Got a new battery on order. Take a look at the screenshot. You can see the battery instantaneously drops to zero charge until it's re-booted on the mains.:laugh:
LinusN said:
I have the same problem with my I9505
- It shuts down randomly (sometimes you see a few seconds in advance that your connection to the mobile antennas disconnects), when you look at it, in the middle of a phonecall, ... whenever it's nog plugged in to the power of external battery
- It's almost impossible to get it powered on again (gets stuck in a loop of rebooting: most times at the Samsung logo or after it's on for a few seconds), unless you connect your charger that is connected to the powergrid or external battery
- sometimes it resets the phonelanguage to default (so in stead of for example Dutch, everything is in English again)
I just cleared the cache and removed some programs...
Fingers crossed
--> I'll give an update if anything changes
Click to expand...
Click to collapse
in the list I forgot to mention that the known wifi's are also wiped. --> you have to connect to them again...
I too am having this exact problem; I'm glad to hear it is not only me, not that it helps any of us.
I posted in another thread, but the symptoms everyone here are describing are exactly what I am seeing:
- Sudden battery drop from anything (it's happened to me before about 5 minutes after unplugging from the wall socket) to zero; then phone goes into a loop unless I plug it back into the mains socket
- When plugging into the mains socket with this issue, sometimes the battery is empty and sometimes it shoots straight back up to where it was
- Plants Vs Zombies 2 is the sure-fire way for me to reproduce this issue
- examined logs (although not sure if the right one) using CatLog; nothing obvious (in fact the last line on one of the logs is litterally cut halfway through)
- Wifi connection details lost occasionally
I have reflashed about 4 other (4.3) ROMs (and I tried a 4.4 GE one too) and they all seem to do the same; I am wondering if it is something to do with the non-Knox modems required to flash the 4.3 ROMs as I don't think I had this problem before updating to 4.3. I don't have the time or patience to revert back to a 4.2 ROM to test this though.
I can go for a couple of days without this happening, but fire up PvZ2 and here we go again.
I too have a new battery on order (allegedly genuine from a well-known auction site), so I will update this thread when that arrives to see if it makes any difference.
I don't like this post for one reason.... it means that the problem I am facing won't solve with a format and a new fresh flash... :crying:
I was spending some time on XDA searching for a good stable firmware to flash because I am having your exactly same issues on my phone... I just tought my phone got a bit messy because I have 130 apps installed and a lot of stuff on it.. so I was just thinking of solving all my problems with a new rom... but then I found this 3d...
So you are telling me that my problem won't get solved so easely? How am I going to deal with a Phone that randomly shuts up??? I need my phone and over the last week it got always worse.. first it shut up at about 5pm.. (at ca 15% charge) then at 3pm and 50% charge... today it shut up at 11am and 80% charge... soon I won't be able to use my phone at all!!
I'm happy I backed up all my data today, but it still doesn't solve my problem since I really need my phone... :crying:
This evening I'm going to flash anyway... let's see what happens..
PS I own a GT-I9505 with 4.2.2 stock rom (root)
Random Shutdown and boot loop
Sorry to hear there's a few more out there with the same problem that I am having. AhHm... Sorry, WAS having. I tried re-flashing all sorts of ROMS from 4.2.2 to Echoe KitKat 4.4, flashed CF Root, reinstalled philz touch recovery god knows how many times all to no avail. I now know that it is nothing to do with your ROM or phone setup. It's Samsungs crappy battery. As soon as I put in my new battery problems solved. I have been running multi-window apps whilst having FB on in the background and watching a film all at the same time. If this was gonna crash it would have done by now.
Problem solved. Don't buy the cheap SPB £9.99 one on ebay it has lots of bad reviews. I got this one with no problems:
http://www.ebay.co.uk/itm/GENUINE-S...114?pt=LH_DefaultDomain_3&hash=item3f278d6f32
Hope this helps and don't forget the thanks meter.
I Am Phooka said:
Problem solved.
Click to expand...
Click to collapse
I'm glad you solved.. this means there could be a solution to my problem... in any case the fact that alla batteries here seem to fail in the same week is really strange!!
And the thing I hate most is that a 500€ phone shouldn't be dying after just some months!
After having spent some time googling around.. I found a solution... well, not exactly a solution... let's say I found the core of the problem...
I found some very interesting posts on the misfuncion on all Samsung S4 Batteries Made and Produced in China with SN starting with BD....
And guess what? my battery corresponds!!
If you look at the battery you will notice that it is a little "bumped" and not perfectly flat...
Here in Italy many users went to samsung customer service and got the battery replaced!
Tomorrow I will check to see if I can get a new battery... for now I'm happy to know exactly what to do in order to get my phone working again!
Samsung Batteries beggining with BD.
I Am Phooka said:
Sorry to hear there's a few more out there with the same problem that I am having. AhHm... Sorry, WAS having. I tried re-flashing all sorts of ROMS from 4.2.2 to Echoe KitKat 4.4, flashed CF Root, reinstalled philz touch recovery god knows how many times all to no avail. I now know that it is nothing to do with your ROM or phone setup. It's Samsungs crappy battery. As soon as I put in my new battery problems solved. I have been running multi-window apps whilst having FB on in the background and watching a film all at the same time. If this was gonna crash it would have done by now.
Problem solved. Don't buy the cheap SPB £9.99 one on ebay it has lots of bad reviews. I got this one with no problems:
http://www.ebay.co.uk/itm/GENUINE-S...114?pt=LH_DefaultDomain_3&hash=item3f278d6f32
Hope this helps and don't forget the thanks meter.
Click to expand...
Click to collapse
nioBee said:
After having spent some time googling around.. I found a solution... well, not exactly a solution... let's say I found the core of the problem...
I found some very interesting posts on the misfuncion on all Samsung S4 Batteries Made and Produced in China with SN starting with BD....
And guess what? my battery corresponds!!
If you look at the battery you will notice that it is a little "bumped" and not perfectly flat...
Here in Italy many users went to samsung customer service and got the battery replaced!
Tomorrow I will check to see if I can get a new battery... for now I'm happy to know exactly what to do in order to get my phone working again!
Click to expand...
Click to collapse
Yeah I found that out tonight also. I called samsung earlier today and they said if it is less than 2 years old they will repair it and I should send it to them. I have flashed so many ROMS since I purchased it last year and one or two with Knox which as we know registers that it has had a custom download which voids the warrantee so I thought it would be a waste of time sending it to them. Also I need my phone for work so it was easier to purchase a new battery.
Bad samsung batteries
nioBee said:
After having spent some time googling around.. I found a solution... well, not exactly a solution... let's say I found the core of the problem...
I found some very interesting posts on the misfuncion on all Samsung S4 Batteries Made and Produced in China with SN starting with BD....
And guess what? my battery corresponds!!
If you look at the battery you will notice that it is a little "bumped" and not perfectly flat...
Here in Italy many users went to samsung customer service and got the battery replaced!
Tomorrow I will check to see if I can get a new battery... for now I'm happy to know exactly what to do in order to get my phone working again!
Click to expand...
Click to collapse
Hi,
Do you have a link to the info? was it on an official samsung site?
I got this thinking I am buying the best machine available for streaming and from day once , have been plagued by problems.
First on opening the unit, the AC adapter was faulty. It turned out to be a piece of plastic stuck between the contacts.
Anyway I solved that problem on my own as shipper refused to entertain any claims outside the USA.
Then when it finally got going, I noticed most apps had loading circles going around, and were waiting to download. Tried everything possible and they would not move ahead . Finally cleared cache and data on the Google Play Store app and the app started downloading for precisely one application then it stopped and again same circling. I had to clear data on the Play store app every time to update each and every app on the machine.
Then i couldnt find my favorite apps in the app store. Turns out , Shield does not support. Ok, no problem, i said lets compromise and move on.
Downloaded MX Player Pro from the Play Store and sat down to watch a 1080p movie on the USB drive and again the loading circle popped up on the screen. Buffering on a 1080p file from a usb 3.0 flash drive !!! I copied the file onto the HDD and again the same problem. I had no idea how to watch this movie, BTW had watched it a night before perfectly on my Alphawise H96 Pro+.
Then one by one all the apps started crashing.
I decided to do a factory restore which lasted 2,5 hours. After restore, same problem, all apps crashing.
I do not have anything connected to the Shield , no usb drive. no air mouse, nothing. Both ports are empty.
The surprising thing is even Google play store crashes , also the Lean back Launcher and the system crashes.
I called up Nvida support and they say we do not support the Shield as you are not in the USA. Guys, even the chinese from Aliexpress support you and give a replacement if item is faulty. All they ask is a video showing the problem. In todays times, there are going to be non us customers buying from the Usa, you need to support them also.
Stuck with a Lemon.
Cannot even sell it off as whoever buys it from me will throw it back in my face. The dam thing is just a few days old.
Havent slept three nights, trying to solve the problem, got finally tired and have connected the Alphawise to the TV and Shield goes back into the box
There are lots of other people complaining about similar issues but no fixes from Nvidia ?
If someone can please suggest something which I can try, I will be highly obliged. Else I am stuck with a $300 paper weight.
I did a Full Reset (2.5 hours) once and a Fast reset , hoping it would solve the problem. But no luck.
Please help, someone, please.
Wow, that sounds like a whole lotta suck.
Sorry to hear you had such hardship.
My Pro model had the blurry Recommendations section, which was a symptom of the faulty harddisk, for ages (before I knew about the mass RMA they had) and, one day, the Shield stopped responding to input, even from the capacitive power button on the device itself.
So I pulled the plug but it wouldn't turn back on afterwards.
I applied for a replacement here:
https://nvidia.custhelp.com/app/home
Where'd you get yours?
I'd purchased mine as soon as it was released through the US Amazon - I couldn't wait the extra month or so for it to be released in Europe
Despite this, they processed the replacement. I sent it off to the Netherlands, if I recall correctly, and they returned the refurbished unit shortly afterwards, which has been working fine ever since; all the useless recommendations load quickly and there's no slow down or stuttering like I'd experienced before. I also got a new controller in the box with it and an EU plug. :good:
Anyways, my point is that it shouldn't matter where it was purchased. Try that link and see if you can't get it sorted.
I wish you the best!
DreadfulDrummer said:
Wow, that sounds like a whole lotta suck.
Sorry to hear you had such hardship.
My Pro model had the blurry Recommendations section, which was a symptom of the faulty harddisk, for ages (before I knew about the mass RMA they had) and, one day, the Shield stopped responding to input, even from the capacitive power button on the device itself.
So I pulled the plug but it wouldn't turn back on afterwards.
I applied for a replacement here:
https://nvidia.custhelp.com/app/home
Where'd you get yours?
I'd purchased mine as soon as it was released through the US Amazon - I couldn't wait the extra month or so for it to be released in Europe
Despite this, they processed the replacement. I sent it off to the Netherlands, if I recall correctly, and they returned the refurbished unit shortly afterwards, which has been working fine ever since; all the useless recommendations load quickly and there's no slow down or stuttering like I'd experienced before. I also got a new controller in the box with it and an EU plug. :good:
Anyways, my point is that it shouldn't matter where it was purchased. Try that link and see if you can't get it sorted.
I wish you the best!
Click to expand...
Click to collapse
I have the 2017 shield pro. and all though I wouldn't say it has been a nightmare, it hasn't been without its problems; such as apps randomly not responding with a message saying close the app or wait...slow down of apps opening at all to include settings not opening...streaming apps to include Netflix not playing or simply force closing...even Leanback Launcher stopping with the message Leanback Launcher has stopped...close or wait....I finally bit the bullet after posting on this forum and getting no response and did a wipe of data and dalvic from TWRP and re-flashed the 6.1 or 6.2 firmware. It seems to be running smooth so far. Got my shield from amazon. wouldn't expect this many problems from a $300 device that claims to be the best on the market. When it works without problems it is a great device!
Hope you get it sorted out. If nothing else works, it may be worth it to fastboot boot TWRP if you have an unlocked bootloader...wipe data and dalvic and install the 6.1 firmware update.
Real sorry to here you had so many problems Mate. Hope they sort it for you ....But if they fail to deliver (which they really should not, Take no excuses from them ,Polite but firm)
You have the option to get a Donner clone from a thread based in these forums ,along with further help in the threads below.
https://forum.xda-developers.com/shield-tv/development/nvidia-shield-tv-ssd-t3402580
https://forum.xda-developers.com/shield-tv/general/guide-migrate-to-ssd-hdd-size-satv-pro-t3440195
I would almost Guarantee that it is your Hard drive at fault ...as your descriptive clearly points to this as the culprit.
I have read a number of post and comments in them threads ,and it is invaluable ... I am Dam sure many will bend over backwards to help you out.
Real shame the same can not be said concerning NVIDIA ...Hopefully they see your Dilemmas and respond dutifully.
Good Luck!
Best Regards,