Database Users

HTC P3300 ARTE100 hangs up

Hello, sorry for my english, is not the best.
I've BIG problem with my P3300. originally it came with WM5, after some time I got update from official site for WM6. Had WM6 maybe for 4 months, everything was just perfect while one day my HTC started do funny things like go off it self (white screen when using navigation). It was a once in a week. After some time it started to be like this few times in a day. I thought what I need to do hard reset. Did. Didn't helped. Than I tried to flash my phone to WM6.1. Phone went mad, was constantly switching off it self, screen just freezes and after that you even can't start the phone around 5-10 min. it just want do anything, even if you plug in the charger, indicating orange light want come up. Than I tried to flash with original WM5. Did that, everything was fine for a day, but after the day it went off, i restarted, and than gone wireless and screen started move to the left and to the right aprox 2 mm. When is connected to computer it want connect to ActivSync, it's coming up message: Can't find IP address, try to disconnect phone and connect again... I did manual configurations in network cards and computer, so when you're looking in network connections looks everything fine, but it's still not recognized by ActiveSync :/ Than i send the phone to recovery mode, connected to the computer and updated to WM6. Same thing, screen shaking, wireless not working, goes off. Is strange thing too, in aprox 24 hr memory is filled up to maximum - than is coming up the message: Storage is full, please delete some programs. :/ Hard Reset have to do every single day... Any idea what's can be wrong with my phone? Tried already a lot of things, no more ideas. I think it's software problem... :/
If anyone have any ideas please share with me... Thanks for everyone.

Anyone any ideas? Please, someone... i don't really wanna put phone in to the bin...

Its a hardware isue
Sorry, I have same problems and try same thinks, finaly I send to service and they say its a commone hardware error on electrical micro connections inside cosed by droping the phone down. Before I send it hangs up 2-3 time at day, now its hapen 1 in 10 day if I accedentaly drop the phone

Hardware issue
I think this is hardware problem..., I have some experience with repair HTC smartphones. Freezing, restarting, problem with screen..., GSM etc,,..
In all cases helps Hot air soldering station, find right chip or module (gsm , proc..) and reheating this.. A frequent problem is BROKEN tin joints BGA chips , after impact of equipment. .. sorry for english...

I'm facing the same problem with my old Artemis.
Since I upgrades, I gave it to a friend. It was working perfectly fine months now, until last week.
The phone keeps freezing, doesn't always boot, many times won't even respond to charger pluged in.
Randomly resoldering the board's chips, sound like a long & hard solution :/

Big problems with Touch HD

I have a UK supplied Touch HD from Orange and it`s going crazy!
Problem 1:
Backlight switches off without warning, touchscreen still responds but obviously you can`t see anything! Multiple hard resets will eventually coax the backlight to wake up, but the delay between power button pressed and the "first buzz" of life is around 20-30 seconds. Started happening when it was about 2 months old. Initially it was infrequent and I put it down to an installed software problem, but now every few hours. Other symptoms include the charging light failing when the backlight fails and there is usually an increase in heat around the case. Strangely however when I use it as a sat-nav and it is permanently charging the backlight never fails. I have tried a new battery, desktop charger, turned off fast-sleep, autolock, light sensor, full reset and removal of all my software and it still does it. Sometimes its OK for 5 days, other times it goes "dark" after 10 minutes.
All ROMs updated to latest versions. NB This started happening with the original Orange installed ROMS
My original solution to the problem was to run bootloader which forced the backlight on, but the long delay between on/off and start means this doesn`t work anymore.
Problem 2:
Screen display appears inverted and mirrored after pressing power button during operation. This is an infrequent problem but may be connected.
I live in Thailand now. HTC Thailand will no doubt take it and charge me $250 for a new motherboard whether it needs one or not. I can`t easily return it to the UK and I just hope somebody somewhere has some ideas?!?

I was just talking to another user with completely bizarre issues. What you are experiencing is totally abnormal. Just to make sure it's not a software issue- what SPL version shows up in your bootloader? Also, what rom are you currently running?

Please read next post

Please read next post

** OOPS my typing brain isn`t working today **
Thanks for replying. I had upgraded to:
2009_RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship
with soft uspl but last night I reinstalled the original Orange ROM, effectively factory fresh. (The HTC April update won`t install natively on the Orange variant of the phone) and the thing stayed on all night and didn`t go dark. However, this morning when I got the reply, I turned off the phone to get to bootloader and it took 3 battery removals to activate the backlight.
Anyways SPL is 1.14.0000
R 1.09.25.14
G 52.49a.24.26u
D 1.14.22273
Any suggestions would be gratefully received.

jamesmclean said:
** OOPS my typing brain isn`t working today **
Thanks for replying. I had upgraded to:
2009_RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship
with soft uspl but last night I reinstalled the original Orange ROM, effectively factory fresh. (The HTC April update won`t install natively on the Orange variant of the phone) and the thing stayed on all night and didn`t go dark. However, this morning when I got the reply, I turned off the phone to get to bootloader and it took 3 battery removals to activate the backlight.
Anyways SPL is 1.14.0000
R 1.09.25.14
G 52.49a.24.26u
D 1.14.22273
Any suggestions would be gratefully received.
Click to expand...
Click to collapse
So is the phone working properly again with the factory Orange rom? All I can tell you is that if you want to run the 2009_RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship rom you must have a base SPL of 1.54.0000. Even if you use USPL to flash the rom to bypass CID-locking you still need to upgrade your SPL because the new 1.56+ roms are not compatible with an SPL version less than 1.54.0000. Read the guide in my signature for more information.

I see cRaCKwHoRe is on your case, so your in safe hands. I'll leave it to him.
One suggestion though. Instead of creating new posts and saying 'Read Next Post', why not just edit your first post and state 'EDIT' or 'Update' with new information below. This way thread remains short and easy to follow
Just an idea mate!!

Hello again. As I said in the previous post, reset to check the ROM version caused it to happen again. 3 Attempts to wake it up this morning. This afternoon another spontaneous backlight failure. I started to wonder if it could be connected to something on the flash card. So I took that out and it has behaved since then. But this doesn`t mean problem solved as it had worked ok for the 5 previous days with the WWE 1.56 ROMS.
Also, HARDSPL is being identified as a Trojan "heur" with Bitdefender.

jamesmclean said:
Hello again. As I said in the previous post, reset to check the ROM version caused it to happen again. 3 Attempts to wake it up this morning. This afternoon another spontaneous backlight failure. I started to wonder if it could be connected to something on the flash card. So I took that out and it has behaved since then. But this doesn`t mean problem solved as it had worked ok for the 5 previous days with the WWE 1.56 ROMS.
Also, HARDSPL is being identified as a Trojan "heur" with Bitdefender.
Click to expand...
Click to collapse
Most virus scanners show a false positive that USPL and HSPL are trojans or viruses. This is based on heuristics and how these utilities work. They are tried and tested and are most definitely safe.
And again I stress that you cannot run a 1.56+ rom on an SPL version below 1.54.0000. Since you are running SPL 1.14.0000 this is why you are having such issues. You need to flash a newer SPL version!

After the hardspl back to original Orange ROMS:
Anyways SPL is 1.14.0000
R 1.09.25.14
G 52.49a.24.26u
D 1.14.22273
I had 2 dark events. I wondered if there could be a problem with the memory card, so I took it out. My reasoning being, after it goes dark and is reset, something was causing it to wait 30 seconds before "smart mobility" and/or buzz (if the screens still alive). When my PC does that its usually because there`s a memory card or external hard drive confusing it. Took out the card and it was OK all night. Formatted the card this morning and had no problems all day.This is a guess, I am an idiot! But the memory card is the only ongoing part of my phone; internal storage and ROMs has been cleared or upgraded every month.I dont doubt my feeble attempts to upgrade to 1.56 and bypass HTC`s no upgrades for Orange handsets policy may have been a significant contributory factor. Interestingly, Orange are actively discouraging purchase of the HD, they have had too many problems with their handsets.
Going to keep the phone empty for a few days, no software, no sat-nav and see if I have any more events. Then I think will read your HARDSPL instructions far more carefully and retry the ROM upgrade. Excellent work by the way!
The odd thing about this telephone (apart from the inversion and mirrored display problem, which still occurs) is that following the nuclear option of total clearance and ROM upgrade/downgrade it will behave for an number of days and then the backlight dies again. It could still be hardware!
Going to keep my eye on things for a few days.
But if anyone else has had these problems with their HD or Orange handset, please tell! Maybe you aren`t crazy! To help this is a list of symptoms:
Spontaneous backlight failure but screen and phone responding
Simultaneous charging light failure
Delayed reboot 20-30 seconds before first buzz
Continued backlight failure requiring multiple hard resets to resolve
Weak vibration during failed backlight reboot
Inverted and mirrored screen at boot or after wake-up
Thanks!

Looks like a SPL problem only. It is responsible for the boot events and mismatched display drivers between SPL and the ROM most likely did it. Anyway interested in knowing updates once U flash a new SPL 1.54. and ROM..

Problems not resolved. Backlight dead again today. Multiple failures 10 minute interval. Totally fed up with HTC products. My previous HTC phone MDA Vario 2/Tytn/Hermes had to be replaced 4 times under warranty and until 2 weeks ago I used it when Touch HD died, now it has completely died as well.
Even in its "as-supplied" by Orange configuration the Touch HD won`t work now. May be I will try one more attempt at ROM upgrade. In the meantime I`ve just bought a cheapo Samsung sgh i200 for basic pocket PC functionality and just because it doesn`t say HTC on it!
Windows mobile is great. Massive software library and great to customize. But in my experience HTC make lousy unreliable products!

jamesmclean said:
Problems not resolved. Backlight dead again today. Multiple failures 10 minute interval. Totally fed up with HTC products. My previous HTC phone MDA Vario 2/Tytn/Hermes had to be replaced 4 times under warranty and until 2 weeks ago I used it when Touch HD died, now it has completely died as well.
Even in its "as-supplied" by Orange configuration the Touch HD won`t work now. May be I will try one more attempt at ROM upgrade. In the meantime I`ve just bought a cheapo Samsung sgh i200 for basic pocket PC functionality and just because it doesn`t say HTC on it!
Windows mobile is great. Massive software library and great to customize. But in my experience HTC make lousy unreliable products!
Click to expand...
Click to collapse
That's really unfortunate. Seems you have bad luck, consistently
Most people really like HTC devices. They do actually make some pretty decent stuff. Seems you've just gotten rotten luck.

Taken it back up to 1.56 with Hardspl as suggested. Installed Dutty 3.4. And it worked... For one night! Dead again today. I think now it is a hardware fault. So I suppose she`s off back to HTC and I will have to pay some money.
I have been very unlucky with HTC products. I said before I had to have 4 HTC Hermes, thought it would be interesting to tell what was wrong with them:
1. Orange SPV3100 WM5. First generation Hermes 100, hopeless wifi, buggy, returned to store and refund.
2. MDA Vario 2. WM5 Upgraded radio version, better wifi. Decided it didn`t like being a telephone anymore and the radio died after 3 months. Returned to store.
3. MDA Vario 2. WM5 Factory replacement. Dead memory card reader, didn`t make it out of the store when I went to collect.
4. MDA Vario 2 WM6 (Hermes 300). Working wifi, a much better operating system. A real telephone. Lasted 18 months! 2 weeks ago, complete power failure for no specific reason. Won`t charge or do anything now.
But before Nokia and iPhone customers get too smug. I also had an iphone when they were first released in 2007 (1.02) and that was a bug infested piece of junk as well. Got stolen in Bangkok. I really do miss having to reinstall the OS every 2 weeks! And my brother`s Nokia N95 has spent more time with Nokia than with him. 8 visits to Nokia care.
And now I have a broken Touch HD, probably with a power supply issue!
All these phones have one thing in common. They were (with the exception of the Hermes 300) first generation examples. And just before you rush out and pay big bucks for the latest telephone from HTC or whoever... Think, was this phone ready for release? Or was it just rushed out to keep the shareholders happy?
Think about it...

Hell! finally I found someone with the same problems. But I have bought it just some days ago!! The only thing I have done since then: installing tomtom on my sd-card and setting this gps-signal thing to the value 3000.
when I bought it i tried to run it in the store: after turning on, black screen but still vibration when i pressed some button, so it must have been on. Then it suddenly worked, installed the system, everything perfect. yesterday i installed tomtom, today it probably "died" around 20 times. everything the same like already described, screen messed up, after turning on vibration after 30 seconds, god!
is there anything i can do? i just bought that thing

Spontaneous backlight failure but screen and phone responding
Simultaneous charging light failure
Delayed reboot 20-30 seconds before first buzz
Continued backlight failure requiring multiple hard resets to resolve
Weak vibration during failed backlight reboot
Inverted and mirrored screen at boot or after wake-up
Click to expand...
Click to collapse
Sounds like you have the exact same problem as my HD: inverted screen, screen blank but still functioning etc...
http://forum.xda-developers.com/showthread.php?t=520781
I am waiting for mine to happen more frequently before sending it away for service. Otherwise they will just return it if they can't reproduce the problem.
Pretty sure it is a hardware problem. I am in Australia and have the original stock ROM.

We may be onto a new fault here. Just noticed 2 more threads with the same screen issues. My phone has been OK for a few days, but today screen won`t wake up at all. Hooked it up to Pocket Controller Pro and it`s reporting a "microp version mismatch 0" in its dark state. Been checking on other websites and this seems to have been a problem with Touch Diamond previously. There doesn`t seem to be an update for microp firmware. One user tracked it down to a loose connection between screen and motherboard. I don`t know! I just wish it would work!
Any suggestions for MICROP issue?
Currently running Dutty 3.4 with 1.56 Olinex. But this has been a problem long before this ROM version.

Fallen Spartan told me this:
"Have you tried going to Start > Settings > All Settings > System > Power > Advanced and making sure device isn't set to turn off after a period of time?"
Until now my phone works without problems, I will report again after some days

Yup, tried that one. Doesn`t work. You will notice after you end a call, the screen will be dim. This is the warning of imminent backlight failure. It is not power management dependent. My problems with the phone started in Feb. Initially intermittent. Now constantly.
Sometimes the thing will work for a few days for no reason. Only way to guarantee no failure is permanent USB power. Pull out the USB and watch it die, instantly! That`s with the original or the new battery.
New motherboard may be the only solution. But it is worth noting that when I had problems with my Hermes and it had to go back to HTC 3 times, each time a new phone was sent. On the service report "New motherboard" was reported. The guy in the T-mobile shop told me they`re too expensive to repair so it`s easier giving you a new one. They still hold onto the old one for 3 weeks though!
Might try to repair the Touch HD, I still have my Samsung SGH. (It`s very slow!) but I think I will wait for ASUS or Toshiba phones with snapdragon processors. Had enough of HTC and don`t want another iphone.

This is a hardware issue. No if's, and's or but's. It is caused by a disconnection between the screen and the motherboard. A faulty motherboard or a loose / broken connector is the usual culprit. I would say 7 out of 10 times it is due to a loose connector. It is a poor design to begin with and after being dropped or roughed up enough it tends to break or get loose. HTC typically just replaces the motherboard in a warranty repair situation.
If you are lucky and just have a loose connector and are comfortable with opening up the device yourself, you can disassemble the device and re-connect or re-solder the 2 port connector that connects the motherboard with the screen. Of course this will "void" your warranty so I wouldn't recommend doing this unless you are comfortable working on micro-electronics. If your case is the type where it is intermittent and it works sometimes and then sometimes not, then you have a loose connection and it just needs to be reconnected or re-soldered.
I have seen and fixed a couple of these now.

My HD2 get so hot, then freeze!

I'm not sure if anybody here has same problem as mine. Here is the problem. After watch movie on my HD2 for half an hour, the device started getting warm and hot. It then froze and restarted itself. Then it would stuck on the logo boot up and that was it. I had to take the battery out, waited for 5 to 10 mn to give it time to cool down. Then everything went normal. This happens to me quite frequent now. It wasn't like this when I first bought this. I used to watch movie for hours without any problem.

i had this problem. my hd2 actually was burned on the back near the micro port!
search for hd2 fire to see the story.

I have same problem, who know to repair please help me

if phone is under warranty, get it replaced. did you void your waranty?

Are you using the original charger?
If your mainboard overheats just once, it will never be the same again. It's time for a warranty replacement!

sounds like it has a drug problem or is going through menopause. LOL! I had to sorry carry on.

mine so the samething too , if the back get warm up the phone freeze then restart . do the same thing with NAND too . his there any other ways beside warranty . cuz i dont know if mine phone still under warranty . i got the phone in last father's day so it havent been 1 year yet

T0v206 said:
mine so the samething too , if the back get warm up the phone freeze then restart . do the same thing with NAND too . his there any other ways beside warranty . cuz i dont know if mine phone still under warranty . i got the phone in last father's day so it havent been 1 year yet
Click to expand...
Click to collapse
If it has not been a full year sense you purchased the phone then yes you still have a warranty. Your issue is probably hardware related cause once a HD2 starts getting warm a lot it starts to slowly deteriorate the connections between the processor and the mainboard. The more the heating up of the processor the more and more it detiorates the connections. It finally reaches a point where it will start rebooting it self because it is trying to compensate for the lack of responses from the failing pathways. So it sound like you are experiencing this problem now. So I recomend you do an exchange while you are still under warranty.

i suggest checking the battery pins also, make sure they are straight and shiny!

HTC getting hot and freezes.
I have a T Mobile HD2 and I have WMO 6.5 on NAND and Android on SD card (16 Gig). Mostly I using android, the main problem is after like using 10 minutes of WIFI the phone gets very hot,I mean really hot and then it freezes. I have to remove the battery and wait about 10 minutes for it to cool and then place the battery and boot again. I am not sure what is causing the problem, if it is hardware then nothing can be done but if it software I am sure there is a solution. Any help is greatly appreciated.

Hi,
i've the same problems when using the HD2 for car navigation. When the phone is in the front panel holder and sun is shining, the phone freezes or reboot after a while. The phone itself isn't very warm so i think it must be something with the mainboard or the antenna. I tried with carcharger and without carcharger, same result.

search xda, there has been quite a few threads on Leo's overheating,
in short main two reasons are bent battery connectors (you can DIY), or defective mainboard (replaceable under warranty - been there myself),
to make sure the freezes or reset loops are temperature connected I'd suggest BattClock for WinMo (displays temp in statusbar) or Battery Monitor Widget for Android (keeps temp log)
if you lost all hope, and you're sure it is the temperature, and your warranty has ran out, and its definitely not connector related, then you could try checking here: http://forum.xda-developers.com/showthread.php?t=982454

what kind of rom do you use? What is your Radio?
is the battery genuine one?
what programs do you use?
some bad written programs will make cpu in loops, which lead to make the cpu runs into high frequency.
do you use any setCPU/overclocking?
my recommendations:
1) install any cpu trend program/ logger to see when the cpu runs into high frequency.
2)replace the video player you used for playing the video.
3)stop all programs that are not came with your rom.
if above do not solve your problem:
task29 / install fresh rom (not the same rom).

[HELP] my Omnia7 will not stay in standby! it switchs on alone

Hello guys,
I have a very strange but really bad problem: my omnia7 can't stay in standby.
When I press the power button, to turn off the screen and go in standby (so not the full turn off), my Omni7 wakes up alone, going on the unlock screen. In the same time, the phone rings with the ring that is played when you connect the phone for charging.
I've tried reboot, reset, hardreset, removing the sim-card, turning on/off "battery saver options" ... still that issue :crying:
Anyone has an idea?
I've flashed with a cooked rom (xda-devs Omnia7 Tango V4.0)
my current config :
OS version : 7.10.8779.8
hard version : 3.1.0.4
soft radio version : 2424.11.7.2
hard radio version : 0.0.0.800
loader version : 4.10.1.9
SOC version : 0.36.2.0
Thanks to any ideas, because that problem is killing me

my phone started doing this late last night too! i thorght it was because rain had gone into the power socket but if others are having same problem at the same time maybe not?
has your phone been exposed to water at all recently? is your phone jailbroken? cant realy think of other reasons
the problem stops when the phone is plugged in. is there anything that can trick the phone to thinking it is on charge? I have wphtweaks installed but the options there are not able to stop it

Hi,
I can't remember if my phone has been wet :/ I take care, so my phone never received water. But when I'm outside, under the rain, it's possible.
Today it was better, just a few times my phone wakes up alone.
I'll give you feedback in the next days. Let me know about yours

I managed to trick my phone into silence a few times earlier but it was difficult and then only lasted 5-10 minutes.
if yours didnt get wet it seems unlikely to do with water but I left mine ontop of the aga after removing the battery and over a relativly cool part. A few hours later and it seems to be working fine now.
I will report back if the issue arises again.
EDIT: Ahhhh!! STOP THE RINGING!!! started again this morning

Mine too !
This morning ... the ringing awakening problem !!!!!
But it was better this afternoon.
Really I don't know what happens.
Are we only two persons in the xda world with this problem????

this is realy weird now! mine was doing it in the morning but since about 12pm - 1pm it has been fine! I feel like its something to do with an installed homebrew app maybe.
I also have a custom rom but mine was flashed a long time ago and much older than yours. not sure which version
EDIT (1:10pm GMT): no problems since yesterday
EDIT2 (1:30pm GMT): again i spoke too soon!

Did you guys get this problem sorted out? Had the same problem recently and tried all the suggestions in other threads (bend USB pin, Reset/Restore Device etc) but nothing fixed it, so after being woken at 3am by constant charging tone, took to T-Mobile shop. They said it was a software problem. I said I'd tried all that and the most likely cause I'd seen on the internet was a duff USB port.
Anyway, T-Mobile sent it off for repair and 7 days later - returned and fixed. The repair sheet said software upgrade, but the phone had been reset to bog standard Phone 7, so unlikely. The T-Mobile repair tracking site (excellent) which shows blow-by-blow trace of what and where, showed initial software upgrade/no fix but I used their "contact us" facility to suggest a USB problem and by magic the repair tracking log showed a replacement USB port.
BTW - had to resort to an iphone and HTC android while Omnia was off for repair. Now I know why I like Phone 7 and can't wait for 8. The iphone GUI is so last decade and Android GUI is really just a copy of Windows 6.5 with XDA developers' tweaks isn't it.

Hi Wuzzok,
what do you mean by "bend USB pin" ?
Anyway, it seems like it's finished for me. I didn't get tht strange bug (soft/hard bug???) for a very long time. I just hope it's really over !

Same problem
Hi Folks,
I have the same problem, too. Yesterday afternoon on my way home the phone started ringing with the USB plug sound and always started up itself from standby mode.
As I have a custom ROM (mi7ROM) I first thought it could be a problem with the ROM - although I could not really believe it since it was running stable for months now. I flashed it again and nothing changed - still ringing and starting up itself
I managed to get rid of the sound by deleting the entry in the registry key "Local Machine\Current User\ControlPanel\Sounds\BatteryCharging\Sound" but that does not solve the real problem.
After reading here and in some other WP7 blogs I am sure that this is a hardware problem with the USB plug unit. As my phone is just 11 months old I opened an online ticket at "SAMSUNG online repair service" who promise to answer in the next 24 hours. So I just have to wait and see...

actual state
neutom said:
Hi Folks,
I have the same problem, too. Yesterday afternoon on my way home the phone started ringing with the USB plug sound and always started up itself from standby mode.
As I have a custom ROM (mi7ROM) I first thought it could be a problem with the ROM - although I could not really believe it since it was running stable for months now. I flashed it again and nothing changed - still ringing and starting up itself
I managed to get rid of the sound by deleting the entry in the registry key "Local Machine\Current User\ControlPanel\Sounds\BatteryCharging\Sound" but that does not solve the real problem.
After reading here and in some other WP7 blogs I am sure that this is a hardware problem with the USB plug unit. As my phone is just 11 months old I opened an online ticket at "SAMSUNG online repair service" who promise to answer in the next 24 hours. So I just have to wait and see...
Click to expand...
Click to collapse
Samsung sent me an offer to send the phone in for repair - but what should I say, the problem solved itself. For two days now the phone works normal again. So I had to cancel the service call .

mine hasnt done it in a long time either. looks like its just a temporary thing. I wonder what caused it! For me it started after I was using my phone in the rain and the usb slide was open so thats my suspect.

You may be right. Mine is "quiet" now, since a long time. Water may be the cause.

Update
Hi folks,
mine is mostly quiet again, too. Only few incidents "happen" but they do not last very long - only a few minutes. It's somehow spooky but I do not want to send it in to Samsung now when the error it not constantly reproducible.
I agree with you that there might be a correlation with humidity although I am sure that it did never get wet and I almost always keep the USB-shutter closed. Who knows ...

Sent it in
Finally I sent it in for repair today. It started ringing permananently two days ago...
Now I have to wait and see.

Final state
Okay, I received it back... and it works.
First they did nod find and could not reproduce the failure and wanted to send it back - only with a new flashed image - but fortunately the technician called me and I could describe the problem again. After waiting a few hours, the fault appeared again and they decided to change the mainboard.
I hope, that's all :laugh:

Hello,
Me too it makes me after my omnia 7 is dropped in water, but problem solved.

Me too
WuzzoUK said:
Did you guys get this problem sorted out? Had the same problem recently and tried all the suggestions in other threads (bend USB pin, Reset/Restore Device etc) but nothing fixed it, so after being woken at 3am by constant charging tone, took to T-Mobile shop. They said it was a software problem. I said I'd tried all that and the most likely cause I'd seen on the internet was a duff USB port.
Anyway, T-Mobile sent it off for repair and 7 days later - returned and fixed. The repair sheet said software upgrade, but the phone had been reset to bog standard Phone 7, so unlikely. The T-Mobile repair tracking site (excellent) which shows blow-by-blow trace of what and where, showed initial software upgrade/no fix but I used their "contact us" facility to suggest a USB problem and by magic the repair tracking log showed a replacement USB port.
BTW - had to resort to an iphone and HTC android while Omnia was off for repair. Now I know why I like Phone 7 and can't wait for 8. The iphone GUI is so last decade and Android GUI is really just a copy of Windows 6.5 with XDA developers' tweaks isn't it.
Click to expand...
Click to collapse
Are you really sure that the problem is USB port.. Mine too behave like this. I've tried to remove battery, factory reseting, reflashing ROM. But nothing works. Mine is Samsung focus

post to remove

Random Power Off & Boot Loop Galaxy S4 GT-I9505

Hi,
Not sure what is happening to my phone. I have had stock 4.2.2 rooted with CF auto root for months and had no problems. A few weeks ago my phone started to randomly shut down, not properly just complete power off in an instant. It would then start to reboot and get to the Samsung S4 logo screen before powering off again and trying to reboot and then gets stuck in a constant loop. At first I was able to just reinstall CF root with Odin and it would start up OK. I could also get it to start by re-installing Philz recovery.
Now though, that doesn't work so this morning I installed JB 4.3 I9505XXUEMK8-PRE-ROOTED-KNOX-FREE-ODEX-FULL.tar.MD5 and it says that it is rooted and everything seems to be OK but after an hour or so it has started to randomly shut down again. If I attempt to go into recovery (stock) and clear the cache partition it will reboot normally and run for a while until I use an app and do it again. Am I doing something wrong here or is my phone just knackered?
Phooka

Maybe is coz the RAM is overloaded. Take a look in:
- Press HOME button for 2 secs
- U will see 3 icons in the bottom. Click on the "cheese"
- Tab "RAM"
- If ur phone use more of 1 GB of RAM for run ur apps maybe will be time of delete bloatware

I had the same problem in GT-I9500, I had to get it repaired in a service center.
There was a problem with mother board to charger port connection..
Hope it helps you!

Random Shutdown
praveen_kalasa said:
I had the same problem in GT-I9500, I had to get it repaired in a service center.
There was a problem with mother board to charger port connection..
Hope it helps you!
Click to expand...
Click to collapse
Thanks. Probably not as I've been told that warrantee will be void now as I've flashed whilst having Knox installed which I understand to be irreversable

random shuts and boot loops
Joku1981 said:
Maybe is coz the RAM is overloaded. Take a look in:
- Press HOME button for 2 secs
- U will see 3 icons in the bottom. Click on the "cheese"
- Tab "RAM"
- If ur phone use more of 1 GB of RAM for run ur apps maybe will be time of delete bloatware
Click to expand...
Click to collapse
Thanks. its running at 1.04 out of a possible 1.78G. When cleared it drops to 847 MB.

I Am Phooka said:
Thanks. its running at 1.04 out of a possible 1.78G. When cleared it drops to 847 MB.
Click to expand...
Click to collapse
If u wanna try to recover some RAM u can delete some bloatware that u dont use. Tc with what u delete. I let u some info about if u wanna try -> HERE

I have this problem, I swear it is because of the dodgy battery. (I have the BD battery)
When I plug it in to charge all works again properly.
Last night my battery was showing in the high 60's the phone went off. When I put charger in the battery was at 3%!
Very annoying, going to take to Geek Squad tonight and see if they wil lreplace battery. Guy here at work has same phone, different battery derial number and no problems at all.
Hopefully they will change the battery, I don't have any paperwork with me but the phone is obviously within the 1 year warrenty.

Random Shutdown and boot loop
choccy31 said:
I have this problem, I swear it is because of the dodgy battery. (I have the BD battery)
When I plug it in to charge all works again properly.
Last night my battery was showing in the high 60's the phone went off. When I put charger in the battery was at 3%!
Very annoying, going to take to Geek Squad tonight and see if they wil lreplace battery. Guy here at work has same phone, different battery derial number and no problems at all.
Hopefully they will change the battery, I don't have any paperwork with me but the phone is obviously within the 1 year warrenty.
Click to expand...
Click to collapse
Interesting. I have noticed a couple of times when I look at the battery stats that it has drained from say 90% to 3% in less than 1min, just a verticle line. When I plug it in to charge it says that it's at 90% or whatever it was. Other times it needs charging and is almost dead. It's as though it has shorted out. I wonder if that is the problem here.

random shuts and boot loops
Joku1981 said:
If u wanna try to recover some RAM u can delete some bloatware that u dont use. Tc with what u delete. I let u some info about if u wanna try -> HERE
Click to expand...
Click to collapse
Thanks for that. It's quite a list. I'll go through it and remove the ones i think i can do without and see how it goes.

Same Issue
I have the same problem with my I9505
- It shuts down randomly (sometimes you see a few seconds in advance that your connection to the mobile antennas disconnects), when you look at it, in the middle of a phonecall, ... whenever it's nog plugged in to the power of external battery
- It's almost impossible to get it powered on again (gets stuck in a loop of rebooting: most times at the Samsung logo or after it's on for a few seconds), unless you connect your charger that is connected to the powergrid or external battery
- sometimes it resets the phonelanguage to default (so in stead of for example Dutch, everything is in English again)
I just cleared the cache and removed some programs...
Fingers crossed
--> I'll give an update if anything changes

Random Shutdown and boot loop
LinusN said:
I have the same problem with my I9505
- It shuts down randomly (sometimes you see a few seconds in advance that your connection to the mobile antennas disconnects), when you look at it, in the middle of a phonecall, ... whenever it's nog plugged in to the power of external battery
- It's almost impossible to get it powered on again (gets stuck in a loop of rebooting: most times at the Samsung logo or after it's on for a few seconds), unless you connect your charger that is connected to the powergrid or external battery
- sometimes it resets the phonelanguage to default (so in stead of for example Dutch, everything is in English again)
I just cleared the cache and removed some programs...
Fingers crossed
--> I'll give an update if anything changes
Click to expand...
Click to collapse
I've tried that as well. Didn't work. The problem you describe is exactly the problem I have. I have ordered another battery but I don't think it's that. I'll let you know if it is. I hadn't noticed that it always boots OK if it is plugged into the mains. Wish I knew what was causing the problems.

Random Shutdown and boot loop
So I think I am finally getting somewhere. I took this screenshot straight after it shut down and got stuck in a boot loop. So I plugged it into the mains and it started OK. The battery just gives up when i stress the device with a hungry app or when booting which causes a heavy drain on the on the power even when its got a healthy charge. Got a new battery on order. Take a look at the screenshot. You can see the battery instantaneously drops to zero charge until it's re-booted on the mains.:laugh:

LinusN said:
I have the same problem with my I9505
- It shuts down randomly (sometimes you see a few seconds in advance that your connection to the mobile antennas disconnects), when you look at it, in the middle of a phonecall, ... whenever it's nog plugged in to the power of external battery
- It's almost impossible to get it powered on again (gets stuck in a loop of rebooting: most times at the Samsung logo or after it's on for a few seconds), unless you connect your charger that is connected to the powergrid or external battery
- sometimes it resets the phonelanguage to default (so in stead of for example Dutch, everything is in English again)
I just cleared the cache and removed some programs...
Fingers crossed
--> I'll give an update if anything changes
Click to expand...
Click to collapse
in the list I forgot to mention that the known wifi's are also wiped. --> you have to connect to them again...

I too am having this exact problem; I'm glad to hear it is not only me, not that it helps any of us.
I posted in another thread, but the symptoms everyone here are describing are exactly what I am seeing:
- Sudden battery drop from anything (it's happened to me before about 5 minutes after unplugging from the wall socket) to zero; then phone goes into a loop unless I plug it back into the mains socket
- When plugging into the mains socket with this issue, sometimes the battery is empty and sometimes it shoots straight back up to where it was
- Plants Vs Zombies 2 is the sure-fire way for me to reproduce this issue
- examined logs (although not sure if the right one) using CatLog; nothing obvious (in fact the last line on one of the logs is litterally cut halfway through)
- Wifi connection details lost occasionally
I have reflashed about 4 other (4.3) ROMs (and I tried a 4.4 GE one too) and they all seem to do the same; I am wondering if it is something to do with the non-Knox modems required to flash the 4.3 ROMs as I don't think I had this problem before updating to 4.3. I don't have the time or patience to revert back to a 4.2 ROM to test this though.
I can go for a couple of days without this happening, but fire up PvZ2 and here we go again.
I too have a new battery on order (allegedly genuine from a well-known auction site), so I will update this thread when that arrives to see if it makes any difference.

I don't like this post for one reason.... it means that the problem I am facing won't solve with a format and a new fresh flash... :crying:
I was spending some time on XDA searching for a good stable firmware to flash because I am having your exactly same issues on my phone... I just tought my phone got a bit messy because I have 130 apps installed and a lot of stuff on it.. so I was just thinking of solving all my problems with a new rom... but then I found this 3d...
So you are telling me that my problem won't get solved so easely? How am I going to deal with a Phone that randomly shuts up??? I need my phone and over the last week it got always worse.. first it shut up at about 5pm.. (at ca 15% charge) then at 3pm and 50% charge... today it shut up at 11am and 80% charge... soon I won't be able to use my phone at all!!
I'm happy I backed up all my data today, but it still doesn't solve my problem since I really need my phone... :crying:
This evening I'm going to flash anyway... let's see what happens..
PS I own a GT-I9505 with 4.2.2 stock rom (root)

Random Shutdown and boot loop
Sorry to hear there's a few more out there with the same problem that I am having. AhHm... Sorry, WAS having. I tried re-flashing all sorts of ROMS from 4.2.2 to Echoe KitKat 4.4, flashed CF Root, reinstalled philz touch recovery god knows how many times all to no avail. I now know that it is nothing to do with your ROM or phone setup. It's Samsungs crappy battery. As soon as I put in my new battery problems solved. I have been running multi-window apps whilst having FB on in the background and watching a film all at the same time. If this was gonna crash it would have done by now.
Problem solved. Don't buy the cheap SPB £9.99 one on ebay it has lots of bad reviews. I got this one with no problems:
http://www.ebay.co.uk/itm/GENUINE-S...114?pt=LH_DefaultDomain_3&hash=item3f278d6f32
Hope this helps and don't forget the thanks meter.

I Am Phooka said:
Problem solved.
Click to expand...
Click to collapse
I'm glad you solved.. this means there could be a solution to my problem... in any case the fact that alla batteries here seem to fail in the same week is really strange!!
And the thing I hate most is that a 500€ phone shouldn't be dying after just some months!

After having spent some time googling around.. I found a solution... well, not exactly a solution... let's say I found the core of the problem...
I found some very interesting posts on the misfuncion on all Samsung S4 Batteries Made and Produced in China with SN starting with BD....
And guess what? my battery corresponds!!
If you look at the battery you will notice that it is a little "bumped" and not perfectly flat...
Here in Italy many users went to samsung customer service and got the battery replaced!
Tomorrow I will check to see if I can get a new battery... for now I'm happy to know exactly what to do in order to get my phone working again!

Samsung Batteries beggining with BD.
I Am Phooka said:
Sorry to hear there's a few more out there with the same problem that I am having. AhHm... Sorry, WAS having. I tried re-flashing all sorts of ROMS from 4.2.2 to Echoe KitKat 4.4, flashed CF Root, reinstalled philz touch recovery god knows how many times all to no avail. I now know that it is nothing to do with your ROM or phone setup. It's Samsungs crappy battery. As soon as I put in my new battery problems solved. I have been running multi-window apps whilst having FB on in the background and watching a film all at the same time. If this was gonna crash it would have done by now.
Problem solved. Don't buy the cheap SPB £9.99 one on ebay it has lots of bad reviews. I got this one with no problems:
http://www.ebay.co.uk/itm/GENUINE-S...114?pt=LH_DefaultDomain_3&hash=item3f278d6f32
Hope this helps and don't forget the thanks meter.
Click to expand...
Click to collapse
nioBee said:
After having spent some time googling around.. I found a solution... well, not exactly a solution... let's say I found the core of the problem...
I found some very interesting posts on the misfuncion on all Samsung S4 Batteries Made and Produced in China with SN starting with BD....
And guess what? my battery corresponds!!
If you look at the battery you will notice that it is a little "bumped" and not perfectly flat...
Here in Italy many users went to samsung customer service and got the battery replaced!
Tomorrow I will check to see if I can get a new battery... for now I'm happy to know exactly what to do in order to get my phone working again!
Click to expand...
Click to collapse
Yeah I found that out tonight also. I called samsung earlier today and they said if it is less than 2 years old they will repair it and I should send it to them. I have flashed so many ROMS since I purchased it last year and one or two with Knox which as we know registers that it has had a custom download which voids the warrantee so I thought it would be a waste of time sending it to them. Also I need my phone for work so it was easier to purchase a new battery.

Bad samsung batteries
nioBee said:
After having spent some time googling around.. I found a solution... well, not exactly a solution... let's say I found the core of the problem...
I found some very interesting posts on the misfuncion on all Samsung S4 Batteries Made and Produced in China with SN starting with BD....
And guess what? my battery corresponds!!
If you look at the battery you will notice that it is a little "bumped" and not perfectly flat...
Here in Italy many users went to samsung customer service and got the battery replaced!
Tomorrow I will check to see if I can get a new battery... for now I'm happy to know exactly what to do in order to get my phone working again!
Click to expand...
Click to collapse
Hi,
Do you have a link to the info? was it on an official samsung site?