Hello all,
I bought the HD a couple of months after it first was released and have never had this problem until about 3 days ago, where my phone has started to suddenly "die" even with ample battery life in it. When I reboot it, it simply starts to reboot then dies again as if the battery is dead, however, when I plug it into the charger, it shows that it has over half to almost full battery life. So the problem can not be that the battery is simply dying. What could be causing this problem? I have ample free main storage and program memory and it occurs even when there is only one program running or even when I'm just in the middle of a call.
Can anyone help me solve this problem? I have tons of medical programs in my phone which took forever to install and don't want to hard reset the phone, especially if that is not even the solution to the problem. Help?
Same thing happened to me, but my phone gets some water. I had to dry it and wait a month. Then it worked fine. If your phone hasn't took any water the problem must be elsewhere.
One question, it dies even if attached to the power? or only on battery?
If it dies only on battery then could be the battery not working properly.
bye
Batteries do weird stuff when they're dead. If it works OK on power but not on battery, chances are the battery is indeed on its way out. If you don't want to do a hard reset, a replacement battery on ebay is cheap and worth trying.
Hello,
I have exactly the same behavior. I changed of Rom, different build, each time running Task29, but it is always the same thing :
- when charged, phone never dies
- when on battery, it randomly dies but always when phone is awake
I think too it may come from the battery, so I just ordered a new one, and I'll keep you up to date.
Ciao,
Yea, so far it has occurred about 4 times, always when it's not plugged in however the battery meter shows alof of battery time left. I'm thinking it's the battery too, it just sucks to have to pay so much for an OEM battery. Oh well, thanks for the help everyone.
Hello,
so I received my new battery this morning.
After some phone calls and some tests...so far so good ! I'll tell you if something's change in the next days, but it seems changing the battery is the solution.
Cheers,
Mine started doing similar things. Guess I will order a battery too. Which one did you get?
Well I got the exact same one I had previously : an official htc touch hd battery.
Part number : 35H00120-01M.
I hope this one will last until I really want to change my phone .
Any more issues since replacing the battery?
still no issues so far. I am really happy because as the battery is new, my phone last much longer than before.
Same here. Got the new battery yesterday and it's back to it's old self. Now it should last me until the dual core processor Android devices come out next year.
Well it would be nice if my pnone only turned off when it wasnt on charge but it seems to just reset itself whenever it wants. it will simply turn off and start right back up sometimes not even reaching the rom load before it turns off again. It does this for a while or just simply once. I tried erasing all data off it and hoping it was something i uploaded but it could be that my battery is just no good anymore.
Any suggestions? ive been dealing with this for 6 months
I don't know about you, but I played quite a lot with my phone, trying a lot of ROM, for a while, even beta ones, and I tried to overclock it. Often the phone would heat up a lot. It may have be hard on the battery.
Right now I am using a stable rom of NRG from last month, with the new battery, and everything is fine. The phone never heat, and I happy for now.
Like Marksm, I am waiting for Android dual core phones or at least based on Tegra 2.
ANTO_AN said:
Well it would be nice if my pnone only turned off when it wasnt on charge but it seems to just reset itself whenever it wants. it will simply turn off and start right back up sometimes not even reaching the rom load before it turns off again. It does this for a while or just simply once. I tried erasing all data off it and hoping it was something i uploaded but it could be that my battery is just no good anymore.
Any suggestions? ive been dealing with this for 6 months
Click to expand...
Click to collapse
As pointed out in above posts, a change in battery appears to have rectified issue
been there done that. Didnt work, i got a new phone but i would really like to keep this.
I'm finding that sometimes when I plug in the tablet to charge even if they battery is almost full, as soon as I plug it in it will think the battery is at 0% and start shutting down.
When I power it on and look at the battery stats it shows that the battery went to zero and then goes back up to were it was before the shutdown.
Also another issue is that the battery status will say its not charging even though it's not plugged in and the level never goes down even after a reboot. I find to fix it I need to go into a custom recovery and reset the battery stats for it to return to normal for a few hours.
I'm running on the stock image.
Its annoying, but I'm hoping that the next update will fix this.
Can't say I've ever experienced such an issue, on any device. If your looking for a fix, perhaps reflashing the factory image completely might help (I don't understand the battery stats file too much, but I would think a reflash would probably replace that file, and fix the problem).
sparcvx said:
I'm finding that sometimes when I plug in the tablet to charge even if they battery is almost full, as soon as I plug it in it will think the battery is at 0% and start shutting down.
When I power it on and look at the battery stats it shows that the battery went to zero and then goes back up to were it was before the shutdown.
Also another issue is that the battery status will say its not charging even though it's not plugged in and the level never goes down even after a reboot. I find to fix it I need to go into a custom recovery and reset the battery stats for it to return to normal for a few hours.
I'm running on the stock image.
Its annoying, but I'm hoping that the next update will fix this.
Click to expand...
Click to collapse
I thought I was the only one with these problems. Never had these issues on my Galaxy Nexus. Now on the N10 I have the first problem you mentioned + battery % not moving until I reboot the unit (Random). Very annoying...I called Google Play support and after doing some test told me that they'll send my a new unit.
Note: I've flashed the Google image and I still had the issue (seems less frequent)...Sometimes I can have the % correctly refreshed and sometimes it stops after a few minutes.
I've attached screenshots of the problems...(1st image) Long straight lines were when I was actually using the device!! Cut in graph = reboot
Second image: both problems, check out the spike a 0%!! when plugging usb cable
psytrancer said:
I thought I was the only one with these problems. Never had these issues on my Galaxy Nexus. Now on the N10 I have the first problem you mentioned + battery % not moving until I reboot the unit (Random). Very annoying...I called Google Play support and after doing some test told me that they'll send my a new unit.
Note: I've flashed the Google image and I still had the issue (seems less frequent)...Sometimes I can have the % correctly refreshed and sometimes it stops after a few minutes.
I've attached screenshots of the problems...(1st image) Long straight lines were when I was actually using the device!! Cut in graph = reboot
Second image: both problems, check out the spike a 0%!! when plugging usb cable
Click to expand...
Click to collapse
I have the same issue and my replacement is on it's way.
So I called support and I'm getting a replacement device.
I've been searching everywhere, thanks to this thread now I know I'm not the only one having these exact same issues. Looks like I'll be making a call to Google Support
Probably a software issue to be addressed in a later update.
Are these issues still present on the replacement devices?
OldOlson said:
Are these issues still present on the replacement devices?
Click to expand...
Click to collapse
So far not happened on my replacement device. Went from 70% to almost 10%. Still testing. Also wakeup time is normal. I think it was hardware related.
EDIT: on my 3rd day and this new device always correctly reports battery life. Definitely hardware.
psytrancer said:
So far not happened on my replacement device. Went from 70% to almost 10%. Still testing. Also wakeup time is normal. I think it was hardware related.
EDIT: on my 3rd day and this new device always correctly reports battery life. Definitely hardware.
Click to expand...
Click to collapse
I'm having the exact same issue with battery % not updating at random times and then sometimes the n10 claims 0% battery after recharging overnight and promptly turns itself off. Did the replacement unit fix this for you?
StephenMSmith said:
I'm having the exact same issue with battery % not updating at random times and then sometimes the n10 claims 0% battery after recharging overnight and promptly turns itself off. Did the replacement unit fix this for you?
Click to expand...
Click to collapse
Yes my replacement unit is perfect. On my fourth day now and no issues whatsoever. My first unit was doing it day 1.
psytrancer said:
Yes my replacement unit is perfect. On my fourth day now and no issues whatsoever. My first unit was doing it day 1.
Click to expand...
Click to collapse
I got my replacement unit 4 days ago and the problem is definitely gone! On my first device it also happened since day one.
My Nexus 10 just started doing this after a reboot last night, I guess I'll have to ring support and get a replacement.
I'm running a custom kernel, recovery and unlocked bootloader. Do I have to flash back to complete stock before I send it in?
Cheers guys
I'm not sure if I have this issue, but my N10 is definitely acting strange.. I put it in my bag this morning on 42% charge and when I took it out in the afternoon it was dead (I thought I might have hit it to something and damaged it), but when I plugged it in it started to charge after a few minutes from 0%. Then it rebooted after like 5 minutes without me touching it and it's charging for now. The battery stats don't show a drop to 0%, the graph ends at 42..
I've had this device for around 3 months now and never encountered this issue before, so I'm not sure if it's really a hardware issue, but I'd be quite disappointed if I had to get a replacement as this one is a really good one in terms of the other common issues (bleed, throttling, creak).
**Update** See new note added 2/16/13 at bottom!
Trying to provide a single informational resource on three, typically related issues:
1. My N7 turns off randomly
2. My N7 dies early at ___% battery (you fill in the value)
3. My N7 turned itself off, and won't turn back on
There’s a ton of threads all over the net regarding these issues, some providing unintentionally misleading info, some progress towards actually defining the issue and posing possible solutions. Reports of these issues started back when the N7 was first released and continue to this day. These issues have been reported to Google, but who knows whether or not the Google God will attend to them anytime soon.
What follows is what I’ve learned about these issues, how they affected most users, and how they were resolved for most users. This is not intended to capture every possible exception.
Issue #1:
For some users, their N7 just turns off randomly, regardless of battery level. For them, a loose battery connector is typically the cause. Popping off the back cover, re-seating the connector and possibly putting a tiny piece of tape to keep it secured over time is the fix.
Issue #2:
Many users notice that their N7’s turn off by itself, typically when the battery is at the lower-end of the % scale – anywhere from 40% down to 20% or so. Most users think that their N7 is running out of power "early" – but it seems that the 40% - 20% indication is erroneous - the battery is really at 0%, and is turning off as it should. This appears to be the caused by a software glitch that Google has to address. Doing a Factory Reset and a battery pull appears to remedy this issue for just about everyone. Please note that a corollary to this issue is the observation that once charged, the N7 remains at 100% far longer than it should.
Issue #3:
Taken out of context, having an N7 that won’t start seems like a terrible thing. But in most cases, it’s caused by Issues #1 and #2.
- If Issue #1 caused it: reconnect the loose cable, recharge your battery if needed, and you are good-to-go.
- If #2 caused it, your N7 battery is dead. Plug your N7 into the original power supply, patiently wait a few minutes then patiently hold down the power button up to 30 seconds (actually look at your watch – it’s gotta be “up to 30 seconds”!), for just about everyone reporting, it’ll start up just fine.
- If both of these methods don't work, try powering-down via the bootloader: plug your N7 into the charger, press Volume-Down and Power at the same time, in the bootloader choose "Power-Off Device", unplug your N7 and plug it back in. Do you see the battery meter? If so, you're done.
- While the original power supply should be the best to use in these troubleshooting procedures, if you are not getting a resolution of this issue, some N7 owners have had success with power supplied by USB via PC. Give it a try.
Since these problems are widespread, there are a number of “fixes” offered other than those above, that are somewhat anecdotal – they only “work” in one/couple instances and therefore there’s no real evidence that they are relevant. This group includes:
- Using battery calibration apps to fix the problem
- Dumping battery stats
- Uninstalling a specific " troublesome" app
Some users send their N7’s back to Google, and their new N7’s are deemed "fine". A number of knowledgeable users have speculated that most of these N7’s sent back really only suffered from the fixable issues listed above. To support this notion, some have reported that the replacements have the same “defects” as their first units, and they continue to send them back.
My experience:
My N7 worked perfectly for the first two weeks of ownership. Then it started turning off at 30% and 23%. I also noted that once I charged-up, my N7 would stay at 100% forever, leading me to believe that the battery readings were hosed-up. After these problems started, it would not go below the 30%-20% thresholds. The first time I tried to power it up - it wouldn't - and I thought is had totally borked. I tried eventually figured out that I needed to add power, wait, then hold down the power button. Worked every time.
For me, I wanted to know if I had a loose battery connector - a common problem, even though my N7 was not shutting down randomly, it was always at low battery levels. I figured that I'd just do the two things that research showed would work for sure, and would cover two different issues. I popped the back off, found that the connector as well-seated, but I pulled it off anyway to do the "battery pull". I reconnected and added a bit of electrical tape to keep it secured. I then did a Factory Reset using the option under "Settings/Backup and Reset". My N7 has been absolutely PERFECT since - just as most users report.
There is still the apparent issue of Google fixing the issue that causes the battery indication to be inaccurate.
I hope that this post serves to help others that experience these issues.
_______________________________________________
Update 2/16/13
I noticed in the past 2 days that my N7 started staying on 100% for prolonged periods of time. I figured that it once again lost it's ability to provide accurate battery status. Therefore, I projected that when it gets down to 30% or so, it'll turn off. It did.
I did the fixes I outlined in the OP and this time they didn't work. After pulling the battery and doing a factory reset, it still indicated 30% battery left - and I KNOW it's really at/near 0%.
I've been monitoring this issue since I made this thread and I've noticed that a growing number of N7 users were fixing this issue by simply turning off their N7's for a period of time. So I gave that a go.
I plugged my N7 in for about 20 minutes to give it the juice it would need to restart after the period of time being turned off. Then, I unplugged it and turned it off. Waited an hour, and when I restarted it, the battery had been recalibrated to 0%. Awesome!
So where does this leave us? Here are my thoughts:
- Since there are a number of different causes that result in the symptoms listed in the OP, those fixes are still relevant for those specific causes.
- We should add this latest fix to the collection, as it worked perfectly for me today.
- It's possible that our N7's should be periodically turned off - possibly overnight as it charges. I know that I plan to occasionally do this. If you don't have a disconnected/loose battery cable, or some issue with software that is remedied by a Factory Reset, maybe your N7 just needs to be turned off to recalibrate every now and then. Update: As of 5/3013, my N7 has been flawless. It's entirely possible that this is because I shut-down my N7 every week or two to recalibrate.
As always, I hope this keeps N7 users from freaking out, or sending their N7's back - unless it's really necessary.
And as I said in the OP, Google really needs to address this, as there's plenty of evidence that many N7 owners experience these issues. I'll update my report to Google.
Stock 4.1 upgraded to 4.2.1
No Root/unlock
Software or Hardware? Who know's..
I received my N7 on dec 20th 2012, still haven;t gotten to use it more than a day or 2... had battery issues off the hope, shut of at 21% ish... tried turning it on... just got screen flickering. Tried chargin it for hours, still nothing... after submitting an RMA after a couple days of charging with device on or off or with screen flickering ,,,nothing worked. Hung up with support... tried with USB connected to PC... got the device to boot.
I also in between random variations of cables and what not I did the D/C on battery ... didn't do much for me.
Charged device to 100% used down to 60% charged to 75%
Used again for 5 minutes
Device turned off.
Wouldn't boot
Another day of messing around... got it to turn on
Booted, battery was at 0% said it was shutting down
Tried a few more times (without charging) Just shut down cause battery was at 0%
Tried again, Booted said battery was at 85%
Light Use
Plugged in to charge, got home from work next day, device won't turn on
Been 3 days
New device form RMA gets in today.
If it comes with 4.1 I am going to run it for a few days because when i received my first device, it seemed to be working fine for the first 2 hours... got my device setup then decided to do the update to 4.2.1
Immediately my device shut down and gave me a screen flickering issue... did hard reset (held power for like 10 sec) device turned on... then experienced all the crap above.
So if i update after a couple days... and then run into issues... it would tell myself that there could be an issue with the update... but who knows as all the reading I have been doing, every scenario is different.
Google told me to submit a second RMA if it continues.... I'd rather not have the device if I just have to keep returning it.
Blesseld said:
Stock 4.1 upgraded to 4.2.1
No Root/unlock
Software or Hardware? Who know's..
I received my N7 on dec 20th 2012, still haven;t gotten to use it more than a day or 2... had battery issues off the hope, shut of at 21% ish... tried turning it on... just got screen flickering. Tried chargin it for hours, still nothing... after submitting an RMA after a couple days of charging with device on or off or with screen flickering ,,,nothing worked. Hung up with support... tried with USB connected to PC... got the device to boot.
I also in between random variations of cables and what not I did the D/C on battery ... didn't do much for me.
Charged device to 100% used down to 60% charged to 75%
Used again for 5 minutes
Device turned off.
Wouldn't boot
Another day of messing around... got it to turn on
Booted, battery was at 0% said it was shutting down
Tried a few more times (without charging) Just shut down cause battery was at 0%
Tried again, Booted said battery was at 85%
Light Use
Plugged in to charge, got home from work next day, device won't turn on
Been 3 days
New device form RMA gets in today.
If it comes with 4.1 I am going to run it for a few days because when i received my first device, it seemed to be working fine for the first 2 hours... got my device setup then decided to do the update to 4.2.1
Immediately my device shut down and gave me a screen flickering issue... did hard reset (held power for like 10 sec) device turned on... then experienced all the crap above.
So if i update after a couple days... and then run into issues... it would tell myself that there could be an issue with the update... but who knows as all the reading I have been doing, every scenario is different.
Google told me to submit a second RMA if it continues.... I'd rather not have the device if I just have to keep returning it.
Click to expand...
Click to collapse
Sorry to hear of this.
Not sure that I read that you did the Factory Reset, as suggested in the OP.
Give that a try.
Pulling the battery and/or doing a full Factory Reset is the fix for the vast majority of N7 users.
You may be an exception to that. Hope not.
Ya I have done the factory reset and battery pull, after the reset it just reset to 4.2.1 it came with 4.1.
Then it shut down on me again, I have my new unit it now. Running solid so far, good battery charge... not taking forever. hasn't shut down yet.
I'm going to run it on 4.1 for a day or 2 then update. Hopefully I don't run into issue after the update... it was probably coincidence but i ran into problems after updating on my first N7 to 4.2.1
Well, then unlike many other N7 owners, since you did both the battery pull and Factory Reset, you can rest assured that you didn't waste your time sending your N7 back - it needed replacement.
Good luck with it!
Just reporting back with a status. The fixes I described above seem to be working perfectly for days now. Check my OP and give those recommendations a shot if you're having any issues. Hope this helps to simplify a potentially confusing landscape and to resolve these issues for other N7 owners.
Two of the ”fixes” that folks anecdotally reported... using a battery calibration app and clearing battery stats are 100% guaranteed not to work. Those who actually ascribe any effect to them are merely using faulty reasoning. Quite simply, the calibration apps are just another method of wiping battery stats. Nothing at all in batterystats.bin has any bearing on battery life or reported charge indication.
This isn't directed at anyone in particular. Rather, I'm just expounding on something from the OP.
Definitely a very useful thread, given what seems to be a not too uncommon issue. As an aside, I've also experienced the problem after flashing a new kernel. Reflashing the previous kernel corrected the issue.
Sent from my Nexus 7 using Tapatalk HD
najaboy said:
Two of the ”fixes” that folks anecdotally reported... using a battery calibration app and clearing battery stats are 100% guaranteed not to work. Those who actually ascribe any effect to them are merely using faulty reasoning. Quite simply, the calibration apps are just another method of wiping battery stats. Nothing at all in batterystats.bin has any bearing on battery life or reported charge indication.
This isn't directed at anyone in particular. Rather, I'm just expounding on something from the OP.
Definitely a very useful thread, given what seems to be a not too uncommon issue. As an aside, I've also experienced the problem after flashing a new kernel. Reflashing the previous kernel corrected the issue.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
najaboy:
Excellent background on those two "fixes", and I agree 100%.
In creating this thread, I didn't want to really slam-dunk any of the "fixes" that other people have offered in other threads. But the research shows that you are exactly right: calibration apps and wiping battery stats will do absolutely nothing - guaranteed.
It's amazing how many misleading threads I had to wade-through to get to the fixes I recommend. No wonder so many people have returned their N7's to get one that "doesn't have the issues".
Crisis averted
billykxda said:
Trying to provide a single informational resource on three, typically related issues:
1. My N7 turns off randomly
2. My N7 dies early at ___% battery (you fill in the value)
3. My N7 turned itself off, and won't turn back on
There’s a ton of threads all over the net regarding these issues, some providing unintentionally misleading info, some progress towards actually defining the issue and posing possible solutions. Reports of these issues started back when the N7 was first released and continue to this day. These issues have been reported to Google, but who knows whether or not the Google God will attend to them anytime soon.
What follows is what I’ve learned about these issues, how they affected most users, and how they were resolved for most users. This is not intended to capture every possible exception.
Issue #1:
For some users, their N7 just turns off randomly, regardless of battery level. For them, a loose battery connector is typically the cause. Popping off the back cover, re-seating the connector and possibly putting a tiny piece of tape to keep it secured over time is the fix.
Issue #2:
Many users notice that their N7’s turn off by itself, typically when the battery is at the lower-end of the % scale – anywhere from 40% down to 20% or so. Most users think that their N7 is running out of power "early" – but it seems that the 40% - 20% indication is erroneous - the battery is really at 0%, and is turning off as it should. This appears to be the caused by a software glitch that Google has to address. Doing a Factory Reset and a battery pull appears to remedy this issue for just about everyone. Please note that a corollary to this issue is the observation that once charged, the N7 remains at 100% far longer than it should.
Issue #3:
Taken out of context, having an N7 that won’t start seems like a terrible thing. But in most cases, it’s caused by Issues #1 and #2.
- If Issue #1 caused it: reconnect the loose cable, recharge your battery if needed, and you are good-to-go.
- If #2 caused it, your N7 battery is dead. Plug your N7 into the original power supply, patiently wait a few minutes then patiently hold down the power button up to 30 seconds (actually look at your watch – it’s gotta be “up to 30 seconds”!), for just about everyone reporting, it’ll start up just fine.
Since these problems are widespread, there are a number of “fixes” offered other than those above, that are somewhat anecdotal – they only “work” in one/couple instances and therefore there’s no real evidence that they are relevant. This group includes:
- Using battery calibration apps to fix the problem
- Dumping battery stats
- Uninstalling a specific " troublesome" app
Some users send their N7’s back to Google, and their new N7’s are deemed "fine". A number of knowledgeable users have speculated that most of these N7’s sent back really only suffered from the fixable issues listed above. To support this notion, some have reported that the replacements have the same “defects” as their first units, and they continue to send them back.
My experience:
My N7 worked perfectly for the first two weeks of ownership. Then it started turning off at 30% and 23%. I also noted that once I charged-up, my N7 would stay at 100% forever, leading me to believe that the battery readings were hosed-up. After these problems started, it would not go below the 30%-20% thresholds. The first time I tried to power it up - it wouldn't - and I thought is had totally borked. I tried eventually figured out that I needed to add power, wait, then hold down the power button. Worked every time.
For me, I wanted to know if I had a loose battery connector - a common problem, even though my N7 was not shutting down randomly, it was always at low battery levels. I figured that I'd just do the two things that research showed would work for sure, and would cover two different issues. I popped the back off, found that the connector as well-seated, but I pulled it off anyway to do the "battery pull". I reconnected and added a bit of electrical tape to keep it secured. I then did a Factory Reset using the option under "Settings/Backup and Reset". My N7 has been absolutely PERFECT since - just as most users report.
There is still the apparent issue of Google fixing the issue that causes the battery indication to be inaccurate.
I hope that this post serves to help others that experience these issues.
Click to expand...
Click to collapse
Brand new Nexus 7 purchased today, came with 4.1 and I applied 4.2.1. Difficulties getting it powered on in the first place and lots of reboots and apparent crashes. Factory reset once and found some of those other threads you mentioned, disabled location services and that seemed to help a bit but still getting reboots. More digging and I found your post. Took your advice and pulled off the back of the Nexus 7, pulled the battery up and the connector basically fell out, it obviously wasn't seeded properly. Popped it back in properly and it's working much better now, although I'm going to give it 24 hours to make sure my issues are resolved. I just created an account in here to thank you. Think I'll stick around and see what else I can learn.
got my nexus 7 at September 2012,
got no problem with the abttery at the first charge,
but few weeks later, the battery started to die at 20% , then died at 30%, i didnt notice until i saw the battery history, it just jumped from 30% to 0%,
keep in mind that i'm not using the asus standard charger (dont know if this affect us)
tried charging it with the original charger, look like the problem is fixed, the battery died at 5%.
not sure if this is a coincidence or not
sorry for the bad English
Hazmatilda said:
Brand new Nexus 7 purchased today, came with 4.1 and I applied 4.2.1. Difficulties getting it powered on in the first place and lots of reboots and apparent crashes. Factory reset once and found some of those other threads you mentioned, disabled location services and that seemed to help a bit but still getting reboots. More digging and I found your post. Took your advice and pulled off the back of the Nexus 7, pulled the battery up and the connector basically fell out, it obviously wasn't seeded properly. Popped it back in properly and it's working much better now, although I'm going to give it 24 hours to make sure my issues are resolved. I just created an account in here to thank you. Think I'll stick around and see what else I can learn.
Click to expand...
Click to collapse
Congrats!
Go enjoy your new N7!
webslasher said:
got my nexus 7 at September 2012,
got no problem with the abttery at the first charge,
but few weeks later, the battery started to die at 20% , then died at 30%, i didnt notice until i saw the battery history, it just jumped from 30% to 0%,
keep in mind that i'm not using the asus standard charger (dont know if this affect us)
tried charging it with the original charger, look like the problem is fixed, the battery died at 5%.
not sure if this is a coincidence or not
sorry for the bad English
Click to expand...
Click to collapse
Have you tried the recommendations in the op?
billykxda said:
Have you tried the recommendations in the op?
Click to expand...
Click to collapse
I guess you solved your issue?
Re: N7 Turns Off/Won't Turn Back On - A Summary...
I did have issue #2. I already had fully charged over night. Battery indicator showed 100% for a while, so I figured the problem wasn't solved. What I did was shut down my N7, then hook it up to the charger, boot my N7, unhooked it from charger, played 1 level in Amazing Alex and checked battery indicator again: 99%. I hope this means I solved the problem for now
Verstuurd van mijn Nexus 7 met Tapatalk
Fotogravin said:
I did have issue #2. I already had fully charged over night. Battery indicator showed 100% for a while, so I figured the problem wasn't solved. What I did was shut down my N7, then hook it up to the charger, boot my N7, unhooked it from charger, played 1 level in Amazing Alex and checked battery indicator again: 99%. I hope this means I solved the problem for now
Verstuurd van mijn Nexus 7 met Tapatalk
Click to expand...
Click to collapse
Interesting. There have been reports of people addressing this problem by just turning off their N7 for a while, booting back up and all is well. Others like you added the plug/unplug charger to the mix and that seemed to work for them.
This issue has been reported to Google as well - there is a thread on Googles defect site that also lists all sorts of "fixes" that people have attributed to this issue.
Still, the only highly-repeatable fixes I've seen in various threads/forums are in the OP. But, who knows? If you can get your N7 past these issues, it's a good thing!
Re: N7 Turns Off/Won't Turn Back On - A Summary...
Hi, you can add me to the list. My N7 often turn off itself when battery level is under 50%. I have tried everything (factory reset, flash stock image...) but problem still persists.
So i have a N7 with half battery capacity most of the time. I hope next update will fix it otherwise i'll send it to Asus.
Edit: mine just switch off at nearly 25%, i'll try to downgrade to 4.1.2 and see if it helps...
Sent from my Nexus 7 using xda premium
roswell782 said:
Hi, you can add me to the list. My N7 often turn off itself when battery level is under 50%. I have tried everything (factory reset, flash stock image...) but problem still persists.
So i have a N7 with half battery capacity most of the time. I hope next update will fix it otherwise i'll send it to Asus.
Edit: mine just switch off at nearly 25%, i'll try to downgrade to 4.1.2 and see if it helps...
Sent from my Nexus 7 using xda premium
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Click to collapse
Hi!
Did you try all of the suggestions in the OP?
-bk
Re: N7 Turns Off/Won't Turn Back On - A Summary...
Hi, i didn't open the battery cover because i don't want to lose my warranty, i prefer to let Asus do it for me.
My history with Asus is finished, bought 3 products from them, 3 have problems...
Btw: of course downgrade to 4.1.2 did nothing
Thanks for your answer and have a good weekend.
Cheers, Ros.
Edit: RMA asked, hope Asus will fix it.
Sent from my GT-I9300 using xda premium
My N7 is driving me crazy. Bought it last year around October, and it seemed fine at first. Battery would die at around 4-5% which is acceptable. Then it started getting worse over time. At this time it was completely stock - locked and not rooted. It got to the point where it would shut itself off when it reached 40%, so I decided to factory reset, pull battery, unlock, root and install Paranoid Android, hoping this would solve (or help) the issue.
Did all my unlocking and rooting last night, installed PA, set everything up, then started reading on my N7. Device turned off at 65% now. To say that I'm disappointed is an understatement. I'm all out of ideas on what I can do to fix this thing. I charged it overnight and disconnected it from the charger 3 hours ago, and it's still at 100%, even though I've used it quite a bit. Infuriating.
ynrozturk said:
My N7 is driving me crazy. Bought it last year around October, and it seemed fine at first. Battery would die at around 4-5% which is acceptable. Then it started getting worse over time. At this time it was completely stock - locked and not rooted. It got to the point where it would shut itself off when it reached 40%, so I decided to factory reset, pull battery, unlock, root and install Paranoid Android, hoping this would solve (or help) the issue.
Did all my unlocking and rooting last night, installed PA, set everything up, then started reading on my N7. Device turned off at 65% now. To say that I'm disappointed is an understatement. I'm all out of ideas on what I can do to fix this thing. I charged it overnight and disconnected it from the charger 3 hours ago, and it's still at 100%, even though I've used it quite a bit. Infuriating.
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Sorry to hear this. This is what I'd recommend...
Take the N7 back to bone stock to reduce the number of variables. Follow my suggestions in the OP (I know you've already done them - but I'd still "do the drill" again). If this doesn't work, you can try some of the outlier suggestions that others have made that are less substantiated - why not at that point? If it's still a no-go, I'd return it. For your money, you deserve a perfect N7.
hello everyone,
my nexus 4 notified me of the 5.5.1 update and took it but i noticed after the update my battery seems to be draining faster than before. if i have a full battery and leave it unplugged all night it will be completely dead the next day. is anyone else experiencing this? i am about to factory reset to see id it clears up the issue. if that doesn't work would i be able to go back to 5.1 without rooting?
thanks
phrozenstare said:
hello everyone,
my nexus 4 notified me of the 5.5.1 update and took it but i noticed after the update my battery seems to be draining faster than before. if i have a full battery and leave it unplugged all night it will be completely dead the next day. is anyone else experiencing this? i am about to factory reset to see id it clears up the issue. if that doesn't work would i be able to go back to 5.1 without rooting?
thanks
Click to expand...
Click to collapse
I had the exact same issue; yes, you're going to have to do a factory reset, that's what fixed it for me. It's generally a good idea after an upgrade of any kind, even a small one like this, to do a factory reset to avoid any potential issues.
I have a problem with charging, my device charging 5 hours!!! from 1% to 100% on charger from HTC One M8(1,5A) I installed stock factory image 5.1.1 used flash-all.bat but problem stayed ... Please help me, i don't know what my phone doing -,-
Virtxer said:
I have a problem with charging, my device charging 5 hours!!! from 1% to 100% on charger from HTC One M8(1,5A) I installed stock factory image 5.1.1 used flash-all.bat but problem stayed ... Please help me, i don't know what my phone doing -,-
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Click to collapse
It takes a couple hours to charge in general. If it wasn't doing that before, try a different charger, to see if that fixes the problem.
yea i have tried many cables and some just charge the phone slower than others. i find really short cables will charge the phone quicker too. anyway it seems a factory reset cleared up my battery issues so thank you for the help
Battery stuck on 50% won't change even when charge or discharge. Today it randomly shutdown in my pocket. and then had a battery symbol with a ?. The phone eventually turned on, I've tried turning off location, rebooting still having issues. Sometimes the battery saving mode stops working, i.e. it cannot be turned on. As I can see the problem concerns a large group of users and nobody knows what this problem is related to. Google is silent as usual. Is this a problem with the software or components ?! I am in a bad situation because I have no warranty for the device and I do not know where to send the phone in Poland because no one knows what is the cause of the problem. Help me please.
https://support.google.com/pixelphone/thread/25796722?hl=en
https://support.google.com/pixelphone/thread/22385581?hl=en
SignumOne said:
Battery stuck on 50% won't change even when charge or discharge. Today it randomly shutdown in my pocket. and then had a battery symbol with a ?. The phone eventually turned on, I've tried turning off location, rebooting still having issues. Sometimes the battery saving mode stops working, i.e. it cannot be turned on. As I can see the problem concerns a large group of users and nobody knows what this problem is related to. Google is silent as usual. Is this a problem with the software or components ?! I am in a bad situation because I have no warranty for the device and I do not know where to send the phone in Poland because no one knows what is the cause of the problem. Help me please.
https://support.google.com/pixelphone/thread/25796722?hl=en
https://support.google.com/pixelphone/thread/22385581?hl=en
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there's already been a fix for this it's on the link you posted.
Martin Medley
2/11/20
I wanted to chime in and say I am also having this issue. It has to be related to latest update? Anyways, I tried the squeeze trick and HOLY **** it worked! Thanks for that! Went from showing 50% to 93%. I would like to see Google's response. This issue the last few days has had me frustrated...enough to pre-order for an S20 Ultra and getting $600 for this POS. I was also experiencing random shutdowns, etc. I am going to continue to monitor this and will update if anything changes.
also you can try to factory reset.
Cheers, Hope this helps
That "fix" doesn't actually work unfortunately
jalado said:
there's already been a fix for this it's on the link you posted.
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This is the Pixel 4 thread
kappadappa said:
That "fix" doesn't actually work unfortunately
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do you just charge it up again when it shuts off at 50%? keep trying to drain the battery till it hits 0% just keep turning the phone on Everytime it shuts off. if you ever get to the point where it wont turn on anymore. charge the phone to 100% without turning the phone on. once it reaches to 100%, unplug the phone and turn it on. discharge the phone all the way to 0% and repeat the process at least 2 or 3 times. this will hopefully reset the battery stats. also clear the storage on the "device health services" app. battery stats are also kept in here
jalado said:
do you just charge it up....
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Actually I'm just setting up the warranty replacement handset that Google sent me. This is a hardware issue, not fixable with reboots or software. The new phone works great. Old one is still stuck saying 50%
I had the same issue and the repair was covered by Google, even though my phone is about 15 months old.