Took a picture with flashlight on, now hard bricked - Nexus 6P Q&A, Help & Troubleshooting

this could have just been bad luck but now it looks like im sending my phone back to huawei AGAIN.
Long story short, i JUST got the phone back from getting a battery replacement a week ago and every thing was great. Finally could go from 100%-0 with no issues. I was looking for a serial number on a router and with the flashlight turned on i went to take a picture. Screen froze and started to boot loop. I did manage to get back into TWRP after the first boot so i decided id wipe everything and restore my Rom seeing as i had just backed up yesterday and wouldn't miss much. It got me to the "please lock your bootloader bla bla bla" screen and went black. No google screen or anything. Now its just dead. plugged it into a charger. Nothing. Plugged it into the computer. Nothing. Hold down power for 20 seconds. Nothing. Hold volume down and power. Noooppee.
So yea, either im an idiot for trying to take a pic with the flashlight on or im having a bad run with this phone lately. Maybe both. idk. i love this phone but this is getting ridiculous.

Wickidmasshole said:
this could have just been bad luck but now it looks like im sending my phone back to huawei AGAIN.
Long story short, i JUST got the phone back from getting a battery replacement a week ago and every thing was great. Finally could go from 100%-0 with no issues. I was looking for a serial number on a router and with the flashlight turned on i went to take a picture. Screen froze and started to boot loop. I did manage to get back into TWRP after the first boot so i decided id wipe everything and restore my Rom seeing as i had just backed up yesterday and wouldn't miss much. It got me to the "please lock your bootloader bla bla bla" screen and went black. No google screen or anything. Now its just dead. plugged it into a charger. Nothing. Plugged it into the computer. Nothing. Hold down power for 20 seconds. Nothing. Hold volume down and power. Noooppee.
So yea, either im an idiot for trying to take a pic with the flashlight on or im having a bad run with this phone lately. Maybe both. idk. i love this phone but this is getting ridiculous.
Click to expand...
Click to collapse
I've taken pics with the flashlight on several times on mm and nougat. I've never had any issues from it. If you can still get into TWRP maybe try to load factory image. If you aren't even getting to to google splash screen it's almost like you don't have an os installed.
Nevermind. Just reread what you wrote and saw that it won't boot at all.

murphyjasonc said:
I've taken pics with the flashlight on several times on mm and nougat. I've never had any issues from it. If you can still get into TWRP maybe try to load factory image. If you aren't even getting to to google splash screen it's almost like you don't have an os installed.
Click to expand...
Click to collapse
I was planning on doing that if it boot looped off the restore but this thing is a paper weight right now. no lights no vibrate and nothing is waking it up. charger or computer. second RMA in a month here we come.

Wickidmasshole said:
I was planning on doing that if it boot looped off the restore but this thing is a paper weight right now. no lights no vibrate and nothing is waking it up. charger or computer. second RMA in a month here we come.
Click to expand...
Click to collapse
I'm having the battery drain issue with my 6P. Google said they will send an RMA even though I'm out of warranty. I've just got to tell them to send it. Haven't done it yet because I'm halfway scared of getting a device that has worse problems. At least now I know 15% battery actually means 0. Other than that it's in perfect condition. After your experience I may just keep my phone and try replacing the battery myself.

its funny because i bought directly from huawei in November of 2016 and before i sent it in it told me i was under warranty until Jan 26 2017. now i just checked and im under warrenty until 4-3-17. so maybe they dont even trust their own work and extended my warranty lol
if i didnt have a back up phone id be way more pissed off about this.

Wickidmasshole said:
I was planning on doing that if it boot looped off the restore but this thing is a paper weight right now. no lights no vibrate and nothing is waking it up. charger or computer. second RMA in a month here we come.
Click to expand...
Click to collapse
There is another thread where ppl are able to regain access the dead phone by holding the power button down for an extended time. Some say a minute and a half, others several minutes but their phones were coming back on and fully functioning afterwards. If you can get back into recovery why not try a factory reset before restoring your backup.

v12xke said:
There is another thread where ppl are able to regain access the dead phone by holding the power button down for an extended time. Some say a minute and a half, others several minutes but their phones were coming back on and fully functioning afterwards. If you can get back into recovery why not try a factory reset before restoring your backup.
Click to expand...
Click to collapse
i only got back into recover off of the very first bootloop now i cant get it to turn on at all. tried out your long power hold tip but nothing still.
what makes me think its really deadzo is if i plug it into a wall charger i dont even get the red charging light anymore

Wickidmasshole said:
i only got back into recover off of the very first bootloop now i cant get it to turn on at all. tried out your long power hold tip but nothing still.
what makes me think its really deadzo is if i plug it into a wall charger i dont even get the red charging light anymore
Click to expand...
Click to collapse
Some people have reported that plugging the phone into a wall outlet for an extended period of time (sometimes 24 hours or more) brings the red notification light back and then you can power on again

Related

phone wont boot

i was flashing a rom waay to late last night and i fell asleep while my fone was still in recovery and it died by the time i woke up. now it wont turn on. wat can i do? is it bricked?
When you plug it in for a few minutes and try to boot does it do anything?
Have you tried holding Home and Back while powering on? This will get you into a screen to clear data which helps some people if there stuff won't boot.
Kcarpenter said:
When you plug it in for a few minutes and try to boot does it do anything?
Have you tried holding Home and Back while powering on? This will get you into a screen to clear data which helps some people if there stuff won't boot.
Click to expand...
Click to collapse
yeah it wont boot at all. and the charging light wont come on. ive seen mentioning of it in the moto droid forums where it takes forever to finally charge or corrupting file systems etc....this is not good. flashing roms while sleep is badddd
I've seen a few people on here mention that it can take a long time to get enough power back to boot, I have seen it take as much as 10 minutes on mine.
I would plug it in and walk away for a good half hour. Then try again. if that doesn't work I would want to see about switching batteries with someone to see if theirs has enough power to boot you up.
Do you have TEP? Maybe a little too late if you don't LOL
Yeah trade batterys with a friend... Heros seem to mess up when it dies in recovery. Your not bricked, you just need to get the phone to boot up.. Do the waiting charge thing as stated if that doesnt work, try another cord, if that doesnt work, try another battery... The last one is sure to work. - Devin
thank u all. swapped batteries and it booted up fine. i was worried there for a while

[Q] Yet another Nook not holding charge and hanging at the boot screen

Google shows me I'm not even remotely alone in my trouble, but with the way tech works every problem is at least a little unique. I'll give a rundown of what I've down and whats happened up to this point.
First, I bought it used from Amazon. Very Good condition from a seller with 99% or whatever satisfaction. I think I've bought from them before, actually. So while this isn't a new device, I know I wasn't scammed. It was also factory reset and I'm assuming it wasn't rooted, though admittedly I have no idea how to check on a Nook.
Second, when it arrived the first thing I did, naturally, was turn it on. Plugged in the Nook to my computer, it booted up just fine, I registered, and loaded one a few ebooks with Calibre. The books opened up, they looked great, we were golden.That was when I noticed the battery indicator in the top didn't have a number on it. It was solid black with a ?. I thought that was weird, so I tried rebooting the device. That was when I was hit with an update, it downloaded and installed then rebooted. Here's when it all went to crap.
Third, I can get into the device. If I hold the power button and wait a bit it takes me to the homescreen where I'm met with a 0% Battery warning saying to plug it in or the device will shut off. Waiting for this message do disappear seems to give me normal access to the device, except the battery indicator is still just ?. This still happens now, after about 10 hours of charging.
Fourth, plugging in the device to anything be it wall charger or computer causes the device to reboot back to the Read Forever screen. Even if the device is completely powered off. It just hangs at the boot screen and goes nowhere. If I hold down the power button, or power + n, all it does is flash the screen to blank and then goes back to the boot screen. If I unplug it and hold down power it goes back to the previous problem.
That's everything I know. I seem to have the proper Nook micro USB cable, but the adapter is a little white Chinese looking thing so I know it's not the official. So I've switched to my Nexus 5's micro USB cable since I know it works and plugged it into my PC. The charging indicator is on, but thanks to my minor colour blindess I'm having a hell of a time deciding if it's orange or green. It's either green, orange, or yellow for sure though. Right now I'm going to go to sleep, let it charge through the night. I've had a similar problem happen to my Nexus 7 where it wouldn't turn on, and a nightlong charge seemed to fix it so who knows, this thread might be useless in the morning.
In the more likely event that it's still very useful, any help would be appreciated. And please try to keep it simple. I'm not new to technology or Android in phone/tablet form and all the associated hairpulling, but this is literally the first time I've ever dealt with an ereader. I'd like to get this solved at home, since I don't have a warranty and the price to ship this thing back to the seller would make this end up costing more than a new one would have since I'm Canadian and the seller isn't.
Thanks in advance.
Edit: After a night of charging, still 0%.
This, unfortunately, is the sign of a factory buggy (for lack of a better word) device. I doubt there's any hope. Sorry about that.
Keep me updated.
I think that there might be software to blame. My Motorola Defy also had that sort of weird battery behaviour after one of factory resets. Since then I have to install a patch written by one of XDA members every time I make a reset. But it works. Unfortunately I have no idea if it can be helpful in this case. (I'm refering to this post: http://forum.xda-developers.com/showpost.php?p=34590229&postcount=1 )
Nonetheless I would seek some slight hope in disconnecting and reconnecting the battery.
Alright, so. Progress report:
I tried the 8 failed boots trick to reset the device back to the original firmware. This brought me back to square one. The device worked, I could load books on to it via USB, and read them. But the battery indicator was just a question mark. Going into the settings revealed that the battery was at 100%, or at least claimed to be. But hey, I could read on it so I figured I was alright.
Now, a couple days later, I just woke up to find it with a new problem. Pressing the little N button to wake it up isn't doing anything. It won't respond to holding the power button down and my computer wont pick it up when it is plugged in. The charging light still comes on but I don't know how much it can be trusted.
I'm going to let it charge for a bit, but I'm beginning to think the battery is just toast.
Shodex said:
Alright, so. Progress report:
I tried the 8 failed boots trick to reset the device back to the original firmware. This brought me back to square one. The device worked, I could load books on to it via USB, and read them. But the battery indicator was just a question mark. Going into the settings revealed that the battery was at 100%, or at least claimed to be. But hey, I could read on it so I figured I was alright.
Now, a couple days later, I just woke up to find it with a new problem. Pressing the little N button to wake it up isn't doing anything. It won't respond to holding the power button down and my computer wont pick it up when it is plugged in. The charging light still comes on but I don't know how much it can be trusted.
I'm going to let it charge for a bit, but I'm beginning to think the battery is just toast.
Click to expand...
Click to collapse
Hi, I just went through something similar 48 hrs ago. The NST is frozen, stuck at reading forever. Before that, the battery icon had a '?', and the device info said battery status was "unavailable". Plugging in to charge had a solid green light.
I read around, and what worked was to open the case, and disconnect the battery. Google said to wait 30 mins, I waited 1. Re plugged in, put it to charge. The LED turned to orange, and 15 mins later, the NST booted. All good now.
Total cost: set of TORX scredrivers (you need a T5).
ghane0 said:
Hi, I just went through something similar 48 hrs ago. The NST is frozen, stuck at reading forever. Before that, the battery icon had a '?', and the device info said battery status was "unavailable". Plugging in to charge had a solid green light.
I read around, and what worked was to open the case, and disconnect the battery. Google said to wait 30 mins, I waited 1. Re plugged in, put it to charge. The LED turned to orange, and 15 mins later, the NST booted. All good now.
Total cost: set of TORX scredrivers (you need a T5).
Click to expand...
Click to collapse
Okay, so. No T5 but I managed it with a teensy weensy flathead. Unlugged the battery, left it that way for about 20 minutes, plugged it back in, then left it to charge. 15 minutes later I came back and viola, it works and the battery is reporting it's remaining juice. Thank you very much, that seems to have done the trick.
You know, this might be the first time I ever managed to have a tech problem solved entirely by a forum.
Shodex said:
Okay, so. No T5 but I managed it with a teensy weensy flathead.
Click to expand...
Click to collapse
You realise that that voids the warranty you get from XDA?
Shodex said:
You know, this might be the first time I ever managed to have a tech problem solved entirely by a forum.
Click to expand...
Click to collapse
I knew the Internet would be useful for something, one day
ghane0 said:
You realise that that voids the warranty you get from XDA?
Click to expand...
Click to collapse
It's a used device, there was never a warranty.
Looks like the problem is fixed. Great! Sorry I was inactive.
Later!

Powered OFF unlocked nexus 6p with custom rom -> hardbricked?

Hello everybody,
I have a nexus 6p with unlocked bootloader, twrp, rooted and running the latest resurrection remix rom with a few xposed modules on it (amplify, boot manager, greenify donation ).
It was running like a boss, great performance, great battery life and so on.
Yesterday insted of putting it offline for charging overnight I decided to turning it off, and then I plugged the usb cable and I saw that it detected the charging while it was turning off.
This morning when I went to turn it on, nothing, nada, 0, no sign of life at all. Plug-and unplug the charging cable, no luck, change charging cable, plug it to the pc, nothing.
Tried to push the power button for 10, 15, 30 seconds, no luck, tried to boot to recovery with power button plus volume down, no luck again.
Very sad day got any advice for me?
Thank you!
barduro said:
Hello everybody,
I have a nexus 6p with unlocked bootloader, twrp, rooted and running the latest resurrection remix rom with a few xposed modules on it (amplify, boot manager, greenify donation ).
It was running like a boss, great performance, great battery life and so on.
Yesterday insted of putting it offline for charging overnight I decided to turning it off, and then I plugged the usb cable and I saw that it detected the charging while it was turning off.
This morning when I went to turn it on, nothing, nada, 0, no sign of life at all. Plug-and unplug the charging cable, no luck, change charging cable, plug it to the pc, nothing.
Tried to push the power button for 10, 15, 30 seconds, no luck, tried to boot to recovery with power button plus volume down, no luck again.
Very sad day got any advice for me?
Thank you!
Click to expand...
Click to collapse
Sounds hard bricked. Probably an internal malfunction. If you have it plugged in and holding power and volume does nothing, then there is nothing you can do. Very unlucky, sorry. Did you get insurance?
Gizmoe said:
Sounds hard bricked. Probably an internal malfunction. If you have it plugged in and holding power and volume does nothing, then there is nothing you can do. Very unlucky, sorry. Did you get insurance?
Click to expand...
Click to collapse
no, i'm not sure what huawei will have to say about my warranty, given the fact that the phone is modded.
I noticed that if I charge it for a very long period of time the top left portion under the screen gets mildly warm... not too sure why but I think that something hardware was faulty.
barduro said:
no, i'm not sure what huawei will have to say about my warranty, given the fact that the phone is modded.
I noticed that if I charge it for a very long period of time the top left corner gets mildly warm... not too sure why but I think that something hardware was faulty.
Click to expand...
Click to collapse
If you have to deal with Huawei then you are probably SOL. They won't fix anything under warranty. I would just take it to a local repair shop and have them look at it and see if it's something not too spend to fix. You could contact Google though and see if they will help you. Google actually cares about its customers. Huawei does not. If it wont boot they won't notice the mods probably. I got an HTC replaced that I bricked some time ago and they never noticed. If it turns on they might, but that doesn't sound like the case here.
Gizmoe said:
If you have to deal with Huawei then you are probably SOL. They won't fix anything under warranty. I would just take it to a local repair shop and have them look at it and see if it's something not too spend to fix. You could contact Google though and see if they will help you. Google actually cares about its customers. Huawei does not. If it wont boot they won't notice the mods probably. I got an HTC replaced that I bricked some time ago and they never noticed. If it turns on they might, but that doesn't sound like the case here.
Click to expand...
Click to collapse
I think that you can count on google support only if you got it through the play store which is not my case.
I took it to official Huawei repair center here in Milan, in approx 7 to 10 days they'll fix it. But I'm afraid they will eventually turn it on and find out all the naughty things that I did to it and **** my warranty
I'll let you know how it goes, thanks for your support.
the problem was 100% hardware, but now I am happy to report that the italian shop where I bought my phone have it replaced but only after 2 months. They said they fixed it but they lied because it is now graphite instead of silver LOL

Moto G4 Plus Dead (only white light blinking near to touch button at bottom)

Hei
I have problem with my moto g 4 plus mobile.As yesterday night i was working fine when i awake up the mobile was off.
I try to reset but nothing happened then i recharge it again with orignal charger nothing happened.
Then i remove the battery and plus it again but the same problem came white light start to blink again near to touch button.
White light only blink while charging.
Kindly any solution.
Sent from my iPhone using Tapatalk
What did you do to 'reset'?
When I've had similar issues, I've held the power and volume up buttons for over a minute and eventually it turned on. If not, then volume down and power for over a minute. If you haven't, try that with and without the charger plugged in.
samipaswaal said:
Hei
I have problem with my moto g 4 plus mobile.As yesterday night i was working fine when i awake up the mobile was off.
I try to reset but nothing happened then i recharge it again with orignal charger nothing happened.
Then i remove the battery and plus it again but the same problem came white light start to blink again near to touch button.
White light only blink while charging.
Kindly any solution.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
samipaswaal said:
Hei
I have problem with my moto g 4 plus mobile.As yesterday night i was working fine when i awake up the mobile was off.
I try to reset but nothing happened then i recharge it again with orignal charger nothing happened.
Then i remove the battery and plus it again but the same problem came white light start to blink again near to touch button.
White light only blink while charging.
Kindly any solution.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Have you try volume up+down+power button at the same time your device is booted into fastboot mode the control to switch off your phone done..... Ok??
7418988214 said:
Have you try volume up+down+power button at the same time your device is booted into fastboot mode the control to switch off your phone done..... Ok[emoji2][emoji39]
Click to expand...
Click to collapse
Yes i also tried this but this method also did not work.
Sent from my iPhone using Tapatalk
eekreek said:
What did you do to 'reset'?
When I've had similar issues, I've held the power and volume up buttons for over a minute and eventually it turned on. If not, then volume down and power for over a minute. If you haven't, try that with and without the charger plugged in.
Click to expand...
Click to collapse
I did both method with charger and without charger but nothing is happening any other solution.
Sent from my iPhone using Tapatalk
Mine does this all the time if I let it die you gotta have the oem charger if I recall correctly wish I could find the post about it I wanna say with oem charger you hold vol up or down try either while you plug it in and if you get the charging graphic you wanna then leave it charging for a while then retry the power button it's stuck in some sort of Sahara type mode from what I could see when that happens...let us have a bit more detail when it's plugged in do you see the charging graphics at all? If not and only seeing the LED light I'd bet it's in the mode others have mentioned here if you do then I am not certain but other times I had same prob just left it on charge for couple hours then it finally booted.
Sent from my Moto G4 using Tapatalk
I think your phone is bricked
siddhesh9146 said:
I think your phone is bricked
Click to expand...
Click to collapse
Please read the linked thread .
KinslayerDeth said:
Please read the linked thread .
Click to expand...
Click to collapse
What linked thread are you referring to?
samipaswaal said:
Hei
I have problem with my moto g 4 plus mobile.As yesterday night i was working fine when i awake up the mobile was off.
I try to reset but nothing happened then i recharge it again with orignal charger nothing happened.
Then i remove the battery and plus it again but the same problem came white light start to blink again near to touch button.
White light only blink while charging.
Kindly any solution.
Click to expand...
Click to collapse
You must have hard Bricked your device happened to me once . See this video on YouTube -
Or refer to the ultimate hard bricking guide - https://forum.xda-developers.com/mo...4-plus-hardbrick-solved-guide-t3657761/page29
Hope this helps you
I am facing similar problem with my G4 Plus. The difference is that my phone kept on hanging while doing normal tasks and then it used to restart. The weird thing was that while the phone booted up, there this boot animation where a person is doing flips there my phone used to hang and then it restarts. Only after that it used to completely boot up. But after 10-15 mins of usage it used to hang and restart.
One more weird thing that used to happen is that with every restart the battery used to drain drastically.
Then finally the phone died. And while charging the white led kept on blinking.
I took my phone for repair and even they were not able to figure out the problem. They replaced the battery but still the same issue. At the end they said that the problem is with motherboard and needed to be replaced.
Now I'm using Honor 7X but I still have my G4 Plus with me.
If anyone was able to boot up his device then please do reply on this thread.
RishabhZR said:
I am facing similar problem with my G4 Plus. The difference is that my phone kept on hanging while doing normal tasks and then it used to restart. The weird thing was that while the phone booted up, there this boot animation where a person is doing flips there my phone used to hang and then it restarts. Only after that it used to completely boot up. But after 10-15 mins of usage it used to hang and restart.
One more weird thing that used to happen is that with every restart the battery used to drain drastically.
Then finally the phone died. And while charging the white led kept on blinking.
I took my phone for repair and even they were not able to figure out the problem. They replaced the battery but still the same issue. At the end they said that the problem is with motherboard and needed to be replaced.
Now I'm using Honor 7X but I still have my G4 Plus with me.
If anyone was able to boot up his device then please do reply on this thread.
Click to expand...
Click to collapse
Hmm, have you tried a firmware re-flash? Here's a stock firmware that should work on XT1643 devices - https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 You do not have to re-lock the bootloader if you do not wish to (skip the OEM lock begin and OEM lock commands). I would recommend a full device wipe though (using the 'fastboot erase userdata' command) unless there's crucial data you still want to try to save on your G4 Plus. A full wipe however with the full flash should help us troubleshoot.
However, if a firmware flash doesn't work, then it does start to suggest there is a hardware issue. Do you experience reboots if booted to the bootloader or the recovery?
Also, do you recall if the hangs were random or were in a particular app or with a particular task?
echo92 said:
Hmm, have you tried a firmware re-flash? Here's a stock firmware that should work on XT1643 devices - https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 You do not have to re-lock the bootloader if you do not wish to (skip the OEM lock begin and OEM lock commands). I would recommend a full device wipe though (using the 'fastboot erase userdata' command) unless there's crucial data you still want to try to save on your G4 Plus. A full wipe however with the full flash should help us troubleshoot.
However, if a firmware flash doesn't work, then it does start to suggest there is a hardware issue. Do you experience reboots if booted to the bootloader or the recovery?
Also, do you recall if the hangs were random or were in a particular app or with a particular task?
Click to expand...
Click to collapse
I tried to boot my device to fastboot after one and half month, as I was busy with my exams, and fortunately today it booted (Earlier it was not at all booting). But the hang and reboot problem still persists. So, now I'll try to re-flash the firmware and then I'll update about the status.
Currently my device is running on December Patch Firmware.
No, till now no reboots in bootloader and recovery. And yes, I forgot to mention, my recovery is stock. In December I went back to stock from rooted. But the bootloader was not locking. It still has that warning at the starting of boot process.
The reboots were random, it still are. The device is rebooting within 5 minutes of reboot.
RishabhZR said:
I tried to boot my device to fastboot after one and half month, as I was busy with my exams, and fortunately today it booted (Earlier it was not at all booting). But the hang and reboot problem still persists. So, now I'll try to re-flash the firmware and then I'll update about the status.
Currently my device is running on December Patch Firmware.
No, till now no reboots in bootloader and recovery. And yes, I forgot to mention, my recovery is stock. In December I went back to stock from rooted. But the bootloader was not locking. It still has that warning at the starting of boot process.
The reboots were random, it still are. The device is rebooting within 5 minutes of reboot.
Click to expand...
Click to collapse
Update on situation:
Even before I could try anything the phone battery died due to hanging and restarting and again the same thing, the phone is not at all booting up. I've tried the key combinations still it's not working.
Just you need to take and reinsert the battery strip to the board cause its non removable battery ..this worked for many ...may be will help you too
@ sanjay sahu said:
Just you need to take and reinsert the battery strip to the board cause its non removable battery ..this worked for many ...may be will help you too
Click to expand...
Click to collapse
Sorry for late reply, I did tried it and also tried to replace the battery but it didn't boot up. So I took my phone to Service Centre where they kept the phone for 2 days and returned the phone saying that the problem is with the motherboard and it has to be replaced.
Hi,
I have a problem with my G4+.
The screen looks black even when turned on however when I shine a torch on the screen I can vaguely see the graphics but not enough to do anything with the phone.
My son suggests a problem with the back light. Is this a known fault and can it be fixed or is it a case of a new phone.
Thanks for any suggestions,
Martin
i got solution
the problem is a flex, it is the one that contains the camera's flash, that flex has a small resistance, when it dies the phone stops charging, your phone is not briqueado just does not charge. replace that flex and the phone charging again
7418988214 said:
Have you try volume up+down+power button at the same time your device is booted into fastboot mode the control to switch off your phone done..... Ok
Click to expand...
Click to collapse
I am facing similar issue with G4 plus. phone's battery was low to about 13%, and was heating up in charging, so i thought to switch it off for faster charging. but its not booting up back after that. white led near fingerprint sensor keeps blinking when i put it to charge. i read this thread and tried the methods of holding power button, or power+volume up, or power+volume down, or power+volume up+volume down. but nothing works. i did all with and without charging. tried all these last night and this morning as well. meanwhile i left the phone in charge over night, for approx 8 hours. no charging screen, not booting up. now what ??
It's the battery.
Go to your nearby Motorola service center and either get your battery replaced, or ask them to boost your battery (if it works you'll save money.)

Phone bricked?? Brand New!

So I just got my PH-1 tonight, what a nice looking phone.
Well, what happened was I used the phone for about 2 hours, just getting my account and things all set up, I then seen there was the latest security update but couldn't take it because the battery was low (35%). I went and plugged it in and when I did I decided to make a call. While I was on the phone it just died (incall 5min), I did notice the top of the phone on the back was very hot..... Is it dead?
Tried forced reset (holding just power)
Also this with power down and tried all buttons
I didn't try smashing it on the ground though :cyclops:
If you take out the SIM will it boot?
ToddEDM said:
So I just got my PH-1 tonight, what a nice looking phone.
Well, what happened was I used the phone for about 2 hours, just getting my account and things all set up, I then seen there was the latest security update but couldn't take it because the battery was low (35%). I went and plugged it in and when I did I decided to make a call. While I was on the phone it just died (incall 5min), I did notice the top of the phone on the back was very hot..... Is it dead?
Tried forced reset (holding just power)
Also this with power down and tried all buttons
I didn't try smashing it on the ground though :cyclops:
Click to expand...
Click to collapse
Just curious, how long did you hold down the power button? It takes a lot longer than any other phone that I've had to do a hard reset like that. Longer than I feel necessary. If nothing happens after 30 seconds, does anything happen when you do plug it up to a charger? Do you get the charging image on a black screen?
With sim out it still does not boot.
I held the buttons down for way longer than 30sec.
I'm taking it back later today, hopefully they can fix/replace it.
*** so apparently when you buy online from Koodo in Canada, you need to return it through the mail aswell, i cant just goto a store and get it replaced!!!!!! ***

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