Phone bricked?? Brand New! - Essential Phone Questions & Answers

So I just got my PH-1 tonight, what a nice looking phone.
Well, what happened was I used the phone for about 2 hours, just getting my account and things all set up, I then seen there was the latest security update but couldn't take it because the battery was low (35%). I went and plugged it in and when I did I decided to make a call. While I was on the phone it just died (incall 5min), I did notice the top of the phone on the back was very hot..... Is it dead?
Tried forced reset (holding just power)
Also this with power down and tried all buttons
I didn't try smashing it on the ground though :cyclops:

If you take out the SIM will it boot?

ToddEDM said:
So I just got my PH-1 tonight, what a nice looking phone.
Well, what happened was I used the phone for about 2 hours, just getting my account and things all set up, I then seen there was the latest security update but couldn't take it because the battery was low (35%). I went and plugged it in and when I did I decided to make a call. While I was on the phone it just died (incall 5min), I did notice the top of the phone on the back was very hot..... Is it dead?
Tried forced reset (holding just power)
Also this with power down and tried all buttons
I didn't try smashing it on the ground though :cyclops:
Click to expand...
Click to collapse
Just curious, how long did you hold down the power button? It takes a lot longer than any other phone that I've had to do a hard reset like that. Longer than I feel necessary. If nothing happens after 30 seconds, does anything happen when you do plug it up to a charger? Do you get the charging image on a black screen?

With sim out it still does not boot.
I held the buttons down for way longer than 30sec.
I'm taking it back later today, hopefully they can fix/replace it.
*** so apparently when you buy online from Koodo in Canada, you need to return it through the mail aswell, i cant just goto a store and get it replaced!!!!!! ***

Related

My Epic came unplugged, now its bricked.

If this is asked else were I apologies as I did a search but could not find anything. Short story, my Epic came unplugged before Odin3 finished. Now I cannot get the phone to power on. It will not go into download mode or recovery. I pulled the battery and hit vol. up and power, but nothing happens. I am just about sure there is no hope for the phone, but it is worth a shot. Does anyone know if it is possibly to fix a bricked phone that will not turn on?
Thanks
Will it go into download mode again? do a battery pull and try to go back to download mode. does the samsung logo show when you boot the phone?
I pulled the battery, and still nothing. When I try to power it never comes to life, no logo nothing its like I do not have a battery in it when I hit the power button, but the battery is fully charged.
Art2Fly said:
Will it go into download mode again? do a battery pull and try to go back to download mode. does the samsung logo show when you boot the phone?
Click to expand...
Click to collapse
Download mode: Slide out the kbd, hold the 1 key, press and hold the power button on the side until you get the download screen with the yellow caution triangle and the ditch digger guy...
Holding power and 1 also does nothing.
I think pulling the plug while ODIN is running is literally the only way you can brick this phone, other than running it over with a car.
Did you have full batterywhen you started? Does odin recognize the com port when you plug the phone in?
Sent from my SPH-D700 using XDA Premium App
I did have full batterywhen I did it, but I was using my laptop and went to move causing my phone to fall and become unplugged before it was finished. I just tried plugging in the phone again and nothing came up Odin did not recognize it.
I have had to unplug the phone while odin was running several times because it stopped progressing with the flash. I have been lucky enough to never have a total brick. I would suggest pulling the battery and hitting keys on the keyboard to ensure the power is completely drained, the putting in the battery while holding the 1 key and power.... Always does the trick for me.
You are making sure the phone its in download mode and odin is running before plugging your phone in, right?
Sent from my SPH-D700 using Tapatalk
Oh my; that sucks. I hope you can get it replaced without any issues.
Good luck, with the next one. Tie it to the desk during the Odin process.
You said you pulled the battery then hit Vol. Up and power...
To get into recovery you need to hit Vol. Down + Camera + Power (hope you had a Backup)
Even after pulling the battery it still will not come back to life. I was at the sprint store and told them that I was doing the over the air update and this is what happened. The tech told me that he has seen a few Epics turn into bricks because of the update went wrong. I will have a new one on Monday but it was worth a try to see if there was a fix since the phone they let me use sucks. Now I will be a little scared putting roms on my phone once I get my new one. Thanks for the help anyway.
Jase3040 said:
Now I will be a little scared putting roms on my phone once I get my new one. Thanks for the help anyway.
Click to expand...
Click to collapse
Don't be. What happened to you is next to impossible. If you don't chuck your phone around while Odining, it won't happen again.
k0nane said:
Don't be. What happened to you is next to impossible. If you don't chuck your phone around while Odining, it won't happen again.
Click to expand...
Click to collapse
Yes... ODIN + ADHD is not a good combination
Your phone is not bricked. I had this scenario happen to me. The way I got the phone working again is to take the battery out and then plug the USB cable in. At that point I was able to have the keyboard open, hold down the 1 key+power and the phone went in to dload mode. It worked for me, I am betting it would work for you.
I forgot to mention, leave the battery out of the phone while doing this.
Socos25 I have to say I had hope for this, but I still have the same problem…… however, still nothing but a blank screen that is darker then the bottom of the ocean.
I feel your pain, buddy.
I hate to admit it, but I did the same thing when my phone was 29 days old. In my case I think I started by using the wrong PID file and the process hung. I got worried and unplugged the phone after about 2 minutes. I tried every combination possible to get the phone to wake up but each time it got worse. There was no way to get it back into download mode.
I ended up taking it to a Sprint service center. The tech was sure he could reflash it, but after 20 minutes he came back and said it was dead. Since it was under 30 days they gave me a new phone. Thank you Sprint.
Anyway, I'm pretty nervous these days when using Odin. It IS possible to brick this phone using Odin (as we both know). When I use Odin now I triple check every step, do it on a laptop with a full battery, put the phone down and step away from it until it's finished.
It's likely that if you take it to a Sprint service center they will replace it for a $35 fee. That may be your only option at this point.
Thinking back.. Pull the battery, hold down the power button for like 10 seconds. Then with the battery out of the phone plug in the USB cable. try the 1+power button.
I am pretty sure tha is how I got mine back after I accidently dropped the phone when odin'ing. Does the LED light up when you plug in the usb cable?
I've pulled my phone over 20 times turing an ODIN process to try and brick it. It just doesn't happen with these Samsung phones. You may get stuck at the Samsung screen, but chances are if that you battery is either dead or you keyboard is broken. Cause through 5 phones with trading I can't seem to brick one.

Nexus 4 wont turn on

Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Leave it plugged in for fifteen minutes without touching it.
Sent from my Nexus 4 using Tapatalk 2
Try holding volume up + power to see if you can get into recovery then reboot from there.
Also, give some more details about your setup...
Rooted/Stock/What Rom/Kernel?
Yea I left it alone for a bit and then I held the power button while holding down both volume rockers and somehow it turned on. I dont know why this happened but I'm just glad it turned back on, it gave me a good scare though. I just hope it doesnt happen again
Mine is completely stock, I havent done anything with it yet
And may I ask what was your battery percentage level like after the short charge? Maybe the phone drained it all just being turned off... There were some cases of this here...
i wanted to add that i had a similar problem with my phone not turning back on. However, I managed to fix what was wrong by just plugging in the usb cable. I know you've tried it, but just in case someone else stumbles upon this thread (like me!) and has a problem turning on their nexus, I wanted to share my experience.
I haven't done anything to my phone other than add my old apps to my Nexus since I received it 1.5 weeks ago. It's stock. I've never dropped it or gotten water on it or anything. I charged it overnight last night and stuck it in my purse on the way to work. I think I briefly saw a working screen after I unplugged it this morning. However, the first time I tried to access my phone today was after I got to work. It wouldn't turn on, though that pinkish light at the bottom was still blinking. I tried calling it and the Nexus wouldn't ring even though the call went through a few rings and then onto voicemail. I tried holding down the power button for a while and also holding the power button with the volume keys to see if that would work, and it did not. Finally I borrowed a usb cable to plug it in, hoping the jolt of power would wake it up. That worked. It gave me the charging symbol for a little bit and then gave me the startup/loading screen with the glowing x made of arrows. I checked my battery and it was at full charge. Well, it was at 85%, which is odd since I plugged it in for about 9 hours last night to charge and there has only been 3 hours of non-use since I unplugged it. Also, if it was really turned off during those 3 hours it shouldn't have ate up any battery. Anyway, I just wanted to throw in my 2 cents in case anyone else has this problem. My brother, who gave me the Nexus, told me that he only has 2 weeks to return it if there's something wrong with it or I don't like it. Needless to say this gave me a scare, since the 2 weeks is almost up.
Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
Yes this happened to me the other night. I was making a phone call and accidentally hit the power button. I then tried to turn the screen back on in order to hang up the phone and it would work. I tried holding the button for 15 seconds, tried pressing the volume up/down keys, and still nothing. I then put it back in my pocket for a minute or so and tried again. When I did that the screen came back on and the call was still active. Very strange, and I hope it doesnt happen again....
Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
Same thing is happening to me right now.
Running stock. Not rooted. Phone charge was around 70% and I was on twitter and the app force closed. So I decided to restart my phone then went to turn it back on and it wont respond. Tried holding down the power button for 20 sec. Volume up and power, volume down and all 3 at the same time. Still nothing. Leaving it on the charger for awhile and the screen is blank no battery logo or anything.
Not quite sure what to do now?
That's scary
shotlimesalt said:
Same thing is happening to me right now.
Running stock. Not rooted. Phone charge was around 70% and I was on twitter and the app force closed. So I decided to restart my phone then went to turn it back on and it wont respond. Tried holding down the power button for 20 sec. Volume up and power, volume down and all 3 at the same time. Still nothing. Leaving it on the charger for awhile and the screen is blank no battery logo or anything.
Not quite sure what to do now?
Click to expand...
Click to collapse
Plug it in with the original charger, leave it alone for a couple of hours, try again.
Sent from my Nexus 4
I get the same. I use Dophin Browser . After that i reboot my Nexus 4.
I try to hold Power Button for 1 minutes or more. But nothing change. I
I try hold Power + Volum Down - or Volum + but get same result.
I plug in Adater and wait for it. I will check it 2 hour later.
My Nexus 4 use Stock Rom, Rooted. and this first i get this problem. Please advise me on this case. Thank
:laugh:
I'm having similar problems. Lots of random rebooting and refusals to turn back on sometimes, even though the LED at the bottom is flashing so i know the phone is still powered up. Also, sometimes when i have it plugged into a computer through usb it will get extremely hot and completely shut down, not turning back on for a long time. I called the google play store and someone is going to get back to me. I love my nexus 4 so i hope i can get this fixed or a replacement.
Nexus 4 crashed and would not power on
shinobi-wan said:
I'm having similar problems. Lots of random rebooting and refusals to turn back on sometimes, even though the LED at the bottom is flashing so i know the phone is still powered up. Also, sometimes when i have it plugged into a computer through usb it will get extremely hot and completely shut down, not turning back on for a long time. I called the google play store and someone is going to get back to me. I love my nexus 4 so i hope i can get this fixed or a replacement.
Click to expand...
Click to collapse
I had this issue too a couple of times playing Pandora through my car's Bluetooth. That was when the Nexus 4 had 4.2.1. I have not had this issue with Pandora since the upgrade to 4.2.2.
However, I just now had this issue with Movie Studio app and exporting a video I edited. It turned off its screen like normal screen timeout but then would not come back on.
I had to Volume Up + Power button for a few seconds and then release to get it to reboot.
This same thing is happening to me. Haven't found a specific cause...
Just got the same issue
Today got mine not turning on.
Managed to turn it on by holding volume up and power button together for about 30 seconds while phone was on a stock charger. After that I saw blinking orange led. When I resolved buttons there was a battery pictogram. After pressing and holding power button I finally got turning on vibration and Google logo.
The only things a made after the charging were making few photos of my cat (from the lock screen) viewing them in gallery. Then I locked the screen and put the phone on a shelf. In a hour I was not able to turn it on.
My phone has stock rom and only few third party apps installed.
I got muy Nexus 4 on 21-Dec-2012. 4 days ago I flashed to Android 4.2.2 which phone dowloaded itself. After flashing phone was rebooted.
What I noticed is that it shows 70% battery. But It was fully charged few hours ago.
30% in 2 hours! In my opinion some service/app drained these 30% by using 100% of processing power that caused overheating and/or hanging.
I too have just had this problem. And I've had it previously when making calls, the screen simply won't respond at all, its quite annoying.
This morning my alarm went off and the screen wouldn't turn on, it went on for so long I almost threw the phone across the room. I eventually held the power button and volume down/up button and then the led blinked orange a few times and the phone reset, now it seems fine.
Its a very annoying problem, and could be very serious depending on what you are doing, might have to phone the play store and tell them.
Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
This has happened to me twice now. First time was a month ago and the second time was this morning. Phone was at 100% just woke up checked my messages turned off phone 10 min later it will not turn on. Un plugged cord re plugged cord nothing finally pressed up/down vol and power for about a minute (long minute) and the phone rebooted. YIKES!
Every thing seems normal now but I hate that scare and the fact that it has happened to me twice. Full Stock, not rooted.
zz_zz_ said:
Today got mine not turning on.
Managed to turn it on by holding volume up and power button together for about 30 seconds while phone was on a stock charger. After that I saw blinking orange led. When I resolved buttons there was a battery pictogram. After pressing and holding power button I finally got turning on vibration and Google logo.
The only things a made after the charging were making few photos of my cat (from the lock screen) viewing them in gallery. Then I locked the screen and put the phone on a shelf. In a hour I was not able to turn it on.
My phone has stock rom and only few third party apps installed.
I got muy Nexus 4 on 21-Dec-2012. 4 days ago I flashed to Android 4.2.2 which phone dowloaded itself. After flashing phone was rebooted.
What I noticed is that it shows 70% battery. But It was fully charged few hours ago.
30% in 2 hours! In my opinion some service/app drained these 30% by using 100% of processing power that caused overheating and/or hanging.
Click to expand...
Click to collapse
Happened second time.
I was able to turn it on again by following the same steps. But this time I got some strange issue: after resolving vol+ and power buttons I saw battery pictogram with some frame with a blue background; when phone finally booted up this frame and blue background were visible through the my desktop background an screen itself was much lighter with pure colors. Only after about 5 soft resets screen seems to became nice again. Each reboot caused blue frame to become less visible. I'm confused and worried.
Also during all these reboots this frame with blue background was visible even in behind "Google" and "X" logos during booting up.
Another strange thing is that on screenshots I made this frame is not visible.
That would have to do with LCD or software..
As the battery & Google are just pictures that change. If you understand what in saying lol ?
Nexus⁴

Took a picture with flashlight on, now hard bricked

this could have just been bad luck but now it looks like im sending my phone back to huawei AGAIN.
Long story short, i JUST got the phone back from getting a battery replacement a week ago and every thing was great. Finally could go from 100%-0 with no issues. I was looking for a serial number on a router and with the flashlight turned on i went to take a picture. Screen froze and started to boot loop. I did manage to get back into TWRP after the first boot so i decided id wipe everything and restore my Rom seeing as i had just backed up yesterday and wouldn't miss much. It got me to the "please lock your bootloader bla bla bla" screen and went black. No google screen or anything. Now its just dead. plugged it into a charger. Nothing. Plugged it into the computer. Nothing. Hold down power for 20 seconds. Nothing. Hold volume down and power. Noooppee.
So yea, either im an idiot for trying to take a pic with the flashlight on or im having a bad run with this phone lately. Maybe both. idk. i love this phone but this is getting ridiculous.
Wickidmasshole said:
this could have just been bad luck but now it looks like im sending my phone back to huawei AGAIN.
Long story short, i JUST got the phone back from getting a battery replacement a week ago and every thing was great. Finally could go from 100%-0 with no issues. I was looking for a serial number on a router and with the flashlight turned on i went to take a picture. Screen froze and started to boot loop. I did manage to get back into TWRP after the first boot so i decided id wipe everything and restore my Rom seeing as i had just backed up yesterday and wouldn't miss much. It got me to the "please lock your bootloader bla bla bla" screen and went black. No google screen or anything. Now its just dead. plugged it into a charger. Nothing. Plugged it into the computer. Nothing. Hold down power for 20 seconds. Nothing. Hold volume down and power. Noooppee.
So yea, either im an idiot for trying to take a pic with the flashlight on or im having a bad run with this phone lately. Maybe both. idk. i love this phone but this is getting ridiculous.
Click to expand...
Click to collapse
I've taken pics with the flashlight on several times on mm and nougat. I've never had any issues from it. If you can still get into TWRP maybe try to load factory image. If you aren't even getting to to google splash screen it's almost like you don't have an os installed.
Nevermind. Just reread what you wrote and saw that it won't boot at all.
murphyjasonc said:
I've taken pics with the flashlight on several times on mm and nougat. I've never had any issues from it. If you can still get into TWRP maybe try to load factory image. If you aren't even getting to to google splash screen it's almost like you don't have an os installed.
Click to expand...
Click to collapse
I was planning on doing that if it boot looped off the restore but this thing is a paper weight right now. no lights no vibrate and nothing is waking it up. charger or computer. second RMA in a month here we come.
Wickidmasshole said:
I was planning on doing that if it boot looped off the restore but this thing is a paper weight right now. no lights no vibrate and nothing is waking it up. charger or computer. second RMA in a month here we come.
Click to expand...
Click to collapse
I'm having the battery drain issue with my 6P. Google said they will send an RMA even though I'm out of warranty. I've just got to tell them to send it. Haven't done it yet because I'm halfway scared of getting a device that has worse problems. At least now I know 15% battery actually means 0. Other than that it's in perfect condition. After your experience I may just keep my phone and try replacing the battery myself.
its funny because i bought directly from huawei in November of 2016 and before i sent it in it told me i was under warranty until Jan 26 2017. now i just checked and im under warrenty until 4-3-17. so maybe they dont even trust their own work and extended my warranty lol
if i didnt have a back up phone id be way more pissed off about this.
Wickidmasshole said:
I was planning on doing that if it boot looped off the restore but this thing is a paper weight right now. no lights no vibrate and nothing is waking it up. charger or computer. second RMA in a month here we come.
Click to expand...
Click to collapse
There is another thread where ppl are able to regain access the dead phone by holding the power button down for an extended time. Some say a minute and a half, others several minutes but their phones were coming back on and fully functioning afterwards. If you can get back into recovery why not try a factory reset before restoring your backup.
v12xke said:
There is another thread where ppl are able to regain access the dead phone by holding the power button down for an extended time. Some say a minute and a half, others several minutes but their phones were coming back on and fully functioning afterwards. If you can get back into recovery why not try a factory reset before restoring your backup.
Click to expand...
Click to collapse
i only got back into recover off of the very first bootloop now i cant get it to turn on at all. tried out your long power hold tip but nothing still.
what makes me think its really deadzo is if i plug it into a wall charger i dont even get the red charging light anymore
Wickidmasshole said:
i only got back into recover off of the very first bootloop now i cant get it to turn on at all. tried out your long power hold tip but nothing still.
what makes me think its really deadzo is if i plug it into a wall charger i dont even get the red charging light anymore
Click to expand...
Click to collapse
Some people have reported that plugging the phone into a wall outlet for an extended period of time (sometimes 24 hours or more) brings the red notification light back and then you can power on again

My S8 went to a black screen after attempting to unlock it

Hey all, I'm posting this here instead the of Verizon forum on here because it seems that the Verizon section has little to no activity.
I've looked at so many posts already on this in the last hour, and they all seem like it goes to a bricked phone. However, mine acted differently. I still want some fresh opinions.
I've had my S8 since 2 weeks after launch and it has worked perfectly fine. No problems and the occasional drop here and there on carpet from sitting level.
Today after work, I turned on my phone, swiped to unlock, it froze on my wallpaper, and went to a black screen. I knew it turned off too, because my Gear S2 vibrated at me signaling a disconnect. Now, it's just a black screen, no responses, no LED's, nothing. From other posts it seemed the "Black screen of death" would still get some LED's unless I'm mistaken. All I get is that my phone only vibrates quickly when holding vol- & Power and is just looped like that. My computer detects it as "QUSB_BULK", which is scary....
Do I need to take it in? Or is there anything I could do to try to fix this. I'm on a device payment plan and at the time couldn't afford the insurance, and I sure can't afford any repairs or replacements of the phone.
You've tried to press Volume - and Power if it enters waiting, volume + and goes into downloading volume rewards - and Power if you reboot as soon as the Samsung s8 presses volume + birby and power the phone goes into twrp.
pierotundo said:
You've tried to press Volume - and Power if it enters waiting, volume + and goes into downloading volume rewards - and Power if you reboot as soon as the Samsung s8 presses volume + birby and power the phone goes into twrp.
Click to expand...
Click to collapse
I don't get any display on the phone, and I've tried every way possible to get into download and recovery mode. It's just completely stone dead other then the vibrating at vol- & Power and the "QUSB_BULK" on my computer. Other than that, it is just a black screen. So I'm still kinda clueless.
Have you plugged it into the wall?
Mine did this yesterday and plugging it in we the only thing that woke it up
It had powered down suddenly
Yea, I attempted that. No life what so ever. Now I don't even get a vibration at power and volume down, so I'm assuming the battery finally died. Let's see if total power loss would affect it much and if it would just suddenly come back to life, but. I am at work so I haven't had a chance to plug it again today. I kept it unplugged overnight while I slept to see if that did anything. So guess I'll find out if I have to contact Verizon or Samsung about it. I've only had it since end of April. So this defect better not kill me money wise.
This just happened to me today idk whats wrong

Black Screen Unresponsive

I got a new update for my phone and after it finished applying, my phone won't turn on. The screen is black but when i plug it into my computer i can hear the usb jingle. I tried all the button combinations but its unresponsive.
Anyone know whats happening?
Firegrill said:
I got a new update for my phone and after it finished applying, my phone won't turn on. The screen is black but when i plug it into my computer i can hear the usb jingle. I tried all the button combinations but its unresponsive.
Anyone know whats happening?
Click to expand...
Click to collapse
can you boot to recovery or fastboot?
what button combinations u tested?
Geeks Empire said:
can you boot to recovery or fastboot?
what button combinations u tested?
Click to expand...
Click to collapse
I cannot boot to either.
I've tried all the combos, vol down + power, vol up + power, vol down + bixby + power, vol up +bixby + power.
Firegrill said:
I cannot boot to either.
I've tried all the combos, vol down + power, vol up + power, vol down + bixby + power, vol up +bixby + power.
Click to expand...
Click to collapse
can apps like odin recognize it or not?
(anyway of that but better to take it to service center)
:good:
Geeks Empire said:
can apps like odin recognize it or not?
(anyway of that but better to take it to service center)
:good:
Click to expand...
Click to collapse
I've tried but nothing sees it
Yea, I'm going to take it to a service center cause it seems like there's nothing I can do on my side.
Firegrill said:
I've tried but nothing sees it
Yea, I'm going to take it to a service center cause it seems like there's nothing I can do on my side.
Click to expand...
Click to collapse
Did you take the phone in for service? What did they do to fix it, if they fixed it... I have a dead phone and need some answers if they are out there. I'm looking through every post that has anything to do with this subject and coming up blank - just like my phone's screen!
Part of my issue is that I had a shut down from out of nowhere on NYE. I was able to bring it back up with the power, volume up, and Bixby combo the next day. Foolishly I assumed it was a fluke and went right back to using my phone just as I had before. I saw an article about disabling the Bixby button, which seemed to be the thing to do... When the phone shut down the next day again, I couldn't bring it back because I no longer have a Bixby button for the combo. It's been down since Jan. 2, and I'm at my wit's end. Can you please update your phone status? I'd appreciate it if you can!
bingnune said:
Did you take the phone in for service? What did they do to fix it, if they fixed it... I have a dead phone and need some answers if they are out there. I'm looking through every post that has anything to do with this subject and coming up blank - just like my phone's screen!
Part of my issue is that I had a shut down from out of nowhere on NYE. I was able to bring it back up with the power, volume up, and Bixby combo the next day. Foolishly I assumed it was a fluke and went right back to using my phone just as I had before. I saw an article about disabling the Bixby button, which seemed to be the thing to do... When the phone shut down the next day again, I couldn't bring it back because I no longer have a Bixby button for the combo. It's been down since Jan. 2, and I'm at my wit's end. Can you please update your phone status? I'd appreciate it if you can!
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Lol disabling the bixby button in software does not mean you can't trigger download mode. That level of software has no idea what packages you disabled ?
Did you have Substratum themes applied before updating?
Firegrill said:
I got a new update for my phone and after it finished applying, my phone won't turn on. The screen is black but when i plug it into my computer i can hear the usb jingle. I tried all the button combinations but its unresponsive.
Anyone know whats happening?
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Happened with me last night, bunch of updates and then black. I was gonna send to warranty, then someone told me Power + Bixby + Vl down and it worked. How can I find out what did it
When I called Samsung, they were clueless how to get it started again as we walked through all the button combinations they had. It was fully charged when it stopped working, both times. The second time it took me a few days of trying on my own, calling, Samsung and then going into their repair store.
They took it back to work on it after I explained what was going on. He tried several things and came out and told me it may need a replacement but wanted to try one more thing. Hours later, he came back and said he hooked it up to a charger and it had been dead. Once it started charging, it showed the green battery, lightning bolt and blinking circle. It still didn't start normally, but the three button combo worked at around 20%. I'm not sure if he tried before that, but it came back on.
I've discovered that my handset is extremely sensitive to cold temperatures and shuts down. I'm in the Midwest and have been working outside in a tent like structure. I listen to music, books, or podcasts while I'm working. Many times, I will put my phone on a shelf while charging but still listening. The phone shuts off and first I have to wait for it to warm up, then it has to drain the fully charged battery, and then I start charging it again. After the first time on my own, I did the button combo right after it started taking a charge and it worked.
I'm not sure if a replacement phone is the way to go, because if this is common on the S8, I might end up with another dud that would just frustrate me more. I like the phone, but this quirk is annoying.
Last night my phone was charging and accessible fine. This morning I have a green light at the top showing I assume that it's charged but the screen is totaly black. nothing I do brings up any screen. I tried all the button combos I tried plugging it in to the charger and nothing shows any kind of reaction. I tried plugging it into my computer and the computer said it was setting up device QUSB_BULK. Then said it was set up but even after it supposedly complete I could not find the device. What the hell?
S8 Black Screen
Is the green light staying on? This happened to me on one of the many shut down times I experienced. I think I narrowed it down to my phone not liking cold temperatures, but I don't know if that is your phone's issue. It hasn't happened since last winter, so I haven't needed to do any of this for quite some time, but I'm trying to remember all of the steps I took.
I'm gonna suggest getting the battery drained back down to zero. In order to drain the battery when it's black screened, I kept trying all the button combos repeatedly for, it seems like, maybe three or more days... I couldn't tell if it was dead on several of the occasions, but when I had an indication light, it went off after days of doing any and all button combos, just to drain what battery I could.
Once you do that, while keeping it out of any extreme temps, (if there have been any) then plug in the adapter that came with it, using a good quality USB-C cord and charge it again and see if the charging screen comes up. (The Fast Adapter Charger that connects with USB 3.o is the best to use. Samsung wanted me to use the original cord, but I have no idea where that is! I just used a good quality cord.)
If that doesn't do the trick, then it's not the same issue I had, and I wish you luck on finding out and getting it fixed! Don't forget to update the site for others to find out if your tricks work... (You can still try this, but it may be just to rule it out as a possibility.) Try draining it more than you first did, and then plug it in again to see if it takes a change.
If it is taking a charge again after draining and plugging in your power cord, wait until you get back up to at least 20% and then try the three button start (Bixby / Power / Volume Up at the same time) and make sure you hold them for up to 30 seconds or until it kicks on. One time, I think I held it for almost a full minute. But it did take the change, restarted on the three button combo restart, and didn't have any new issues from its down time.
If this works for you, come back and tell us! If not, come back and report what you try and what the results are.
I really hope that helps! Good luck!
bingnune
S8 with OtterBox case (and screen protector back in the box. It just interfered with my phone's touch screen responsiveness.)
ThetaShard said:
Last night my phone was charging and accessible fine. This morning I have a green light at the top showing I assume that it's charged but the screen is totaly black. nothing I do brings up any screen. I tried all the button combos I tried plugging it in to the charger and nothing shows any kind of reaction. I tried plugging it into my computer and the computer said it was setting up device QUSB_BULK. Then said it was set up but even after it supposedly complete I could not find the device. What the hell?
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Sounds like a system problem, you can try to use the button to force a reboot, if there is no response, you can try to reinstall the system, if this still can not be solved, then you may need to replace the new screen, you can go to Witrigs to see Note 8 screen, they There is an original Note 8 Super AMoled screen for sale. The price is also relatively low.

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