Related
anyone else had a reboot when using the camera? had a couple now.
Yes I have, went to the camera through the lock screen widget. Took a picture swiped right to go to the gallery and it froze up and rebooted.
I haven't had any reboots yet. I've used both the stock camera and Camera Zoom FX app. Are you on the latest OTA update?
Yea i updated as soon as the update showed.
After the reboots i powered the phone off and on again and have taken a further 20 odd random snaps and have fingers crossed not had it happen since
Not that it should make any difference but i did have the phone volume lowered completely to silent to get rid of the shutter noise when the reboots occurred
Sent from my Nexus 4 using Tapatalk 2
alpha beta gaga said:
Yea i updated as soon as the update showed.
After the reboots i powered the phone off and on again and have taken a further 20 odd random snaps and have fingers crossed not had it happen since
Not that it should make any difference but i did have the phone volume lowered completely to silent to get rid of the shutter noise when the reboots occurred
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I haven't updated yet but haven't had any problems so far. I lowered my volume to silent and still don't have problems (doubt this would matter). Do let us know if it happens again! I'll be updating to the latest OTA tonight and test it out then.
before i get too deep into using the phone, think i'm going to reset to factory and start again. once done i'll give the camera a full going over see what occurs. hopefully nothing more but we'll see
i just had two random reboots after using the camera?
Is it still happening to people?
it hasn't happened since my first post yesterday. I reset the phone today and used the camera with various settings taking a mix of shots but all has been well today so who knows what is going on!
Sent from my Nexus 4 using Tapatalk 2
i charged it and i havent had any reboots since then so maybe its gone. Do you have 2 camera apks too?
just the stock camera
Sent from my Nexus 4 using Tapatalk 2
When taking pictures in low light situations with flash (it seems low battery enhances the probability) sometimes the pictures get artifacts (white lines close to the top/bottom of the picture).
And sometimes the phone gets stuck and reboots. The camera tends to make clicking noises right before it reboots that are louder than when usually focusing.
Look at the screenshot and at the end you can see the reboot. You can see a sudden battery level drop after the reboot.
I don't know if this is hardware or software related but a user suggested this to be a problem with the stock camera app.
I had this problem on two devices already and it seems to be on all devices, maybe just rarer for some people? Not sure.
If you have this problem vote for the following issue and hope google fixes it:
http://code.google.com/p/android/issues/detail?id=49702&#makechanges
I had something similar happen to me once last week. I was viewing my photos in the stratosphere mode and would hit the back button. I had to repeatedly do this to scroll to the next images after viewing them. When hitting the back button it would take me back to take a picture, but one time, it took me to a blank screen with the camera buttons still working. I ended up needing to restart my phone. Not sure what happened there.
I have only seen this once. It didn't occur again, so I haven't chased it down
Ditto only happened once in the first week of using and has never happened again
Sent from my Nexus 4 using Tapatalk 2
AW: Reboot while in camera
Kinda sucks when it happens randomly, today it happened twice to me and that in 4.2.2!
Sent from my Nexus 4 using xda app-developers app
I also have it, but less frequent, about one or two times per month. It happened on 4.2.1 and no one could solve it in my thread about this .
Facing the same issue more frequently
ruzkay said:
While taking pictures my phone suddenly got stuck and rebooted. This is the second time now. My camera makes strange click noises sonetimes wheb focusing but that seems to be normal.
The device was a little hot but not as hot as when in gaming and in gaming it never reboots.
Look at the screen shot and at the end you can see the reboot. What I'm worried about is the sudden battery level drop after the reboot.
Are these reboots hardware or software related? Should I get a replacement?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I seem to have the same issue. So far, it has only occurred when I am trying to take a photo with the flash on. One more observation: seems to happen more often if the battery is low. However, both of us might be having defective devices, as it doesn't seem to be a common issue looking the forums here.
No solution found so far. Tried a factory reset. Tried using another camera app. Nothing helped. Might try flashing a custom ROM.
AW: Reboot while in camera
sumit29 said:
I seem to have the same issue. So far, it has only occurred when I am trying to take a photo with the flash on. One more observation: seems to happen more often if the battery is low. However, both of us might be having defective devices, as it doesn't seem to be a common issue looking the forums here.
No solution found so far. Tried a factory reset. Tried using another camera app. Nothing helped. Might try flashing a custom ROM.
Click to expand...
Click to collapse
All oft the things you described apply to my situation too. Also I noticed that pictures tend to have artifacts (white stripes close to the top/bottom). They always have the same distance from top/bottom but their length differs.
Also after the forced reboot there sometimes appears an extra picture in the gallery that is fully grey.
Sent from my Nexus 4 using xda app-developers app
I don't seem to have the artifact problem that you described. Also there is a creaking sound sometimes just before it restarts.
Have you tried flashing a custom ROM? Did it help? Otherwise RMA is possibly the way to go.
I ordered the phone from US using a mail forwarding service, so an rma will cost me another $100 or so. If you or anyone else can confirm that it is definitely a hardware issue which can be resolved by getting a replacement, i might go for it.
Sent from my Nexus 4 using xda app-developers app
sumit29 said:
I don't seem to have the artifact problem that you described. Also there is a creaking sound sometimes just before it restarts.
Have you tried flashing a custom ROM? Did it help? Otherwise RMA is possibly the way to go.
I ordered the phone from US using a mail forwarding service, so an rma will cost me another $100 or so. If you or anyone else can confirm that it is definitely a hardware issue which can be resolved by getting a replacement, i might go for it.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I was on AOKP PUB Krait 05/02 by Stevespear and Harsh Kernel and I did have a reboot there once too. Also this is already my third Nexus 4 since I had to replace it 2 times due to issues (bottom side creaking 1st device / yellow blotches 2nd device) and this one really looks good only this camera reboot issue is left.
But my first phone did have the issue too, I didn't have the 2nd phone long enough so didn't see it happen there. I have no idea if it is a hardware or software issue but my bet is that all Nexus 4's have that issue.
It just seems that it appears rather rarely and most people don't notice it. Or it could be that the voltage is too low and that would explain why it happens on some phones more than on others since not all chips are equal. I was wondering if somehow setting the flash to be weaker so it draws less power would solve this. But I am just a user and don't really have an idea.
PS: I won't get my phone replaced since I can live with this issue (it happens rather rarely) and I went through 2 replacements to get this device which is close to perfect but I wouldn't mind if someone came up with a solution.
That makes me feel really lucky to have gotten a nearly perfect device. Anyway, guess we just have to live with it then. Lowering the flash intensity sounds like a good idea. Will check if some rom/kernel/app can do it for me.
Sent from my Nexus 4 using xda app-developers app
Just added issue 49702 on code.google.com. whoever is facing this problem, add your comments.
Sent from my Nexus 4 using xda app-developers app
Having the same problem here on 4.2.1 and 4.2.2. I think it might be the buggy stock camera/gallery app because I can't replicate the problem on the Camera Zoom FX app.
Edit: I remember having this problem on 4.2.1 and then clearing the gallery app data and not ever seeing the issue happen again. I will try the same on 4.2.2 and see if it fixes it too.
I added a link to the issue on OP guess that is all I can do.
sierratango88 said:
Having the same problem here on 4.2.1 and 4.2.2. I think it might be the buggy stock camera/gallery app because I can't replicate the problem on the Camera Zoom FX app.
Edit: I remember having this problem on 4.2.1 and then clearing the gallery app data and not ever seeing the issue happen again. I will try the same on 4.2.2 and see if it fixes it too.
Click to expand...
Click to collapse
I have had this issue with the Camera FX Zoom app also. So, at least in my case, I guess it's a hardware/camera driver issue. Anyway, I also cleared the gallery app data a few days back and haven't faced this issue since then, but haven't taken enough pics with flash to confirm that the issue is truly gone.
sumit29 said:
I have had this issue with the Camera FX Zoom app also. So, at least in my case, I guess it's a hardware/camera driver issue. Anyway, I also cleared the gallery app data a few days back and haven't faced this issue since then, but haven't taken enough pics with flash to confirm that the issue is truly gone.
Click to expand...
Click to collapse
Has the issue disappeared after clearing the app data for you? I certainly have not faced any reboots since doing it.
My I9500 running latest firmware and having this problem, whenever I open camera (either stock app or 3rd party app) it either start up normally about 2 seconds or much slower than normal (5 seconds or more) or completely reboot the device.
Anyone experiencing the same? I don't know whether this is software or hardware issue?
Sent from my GT-I9500 using Tapatalk 2
same to me. after reboot i can open camera app. but next day reboot again.
Sent from my GT-I9500 using xda premium
Do I9505 users have this same issue? Any expert can have a look and help us know whether this is software or hardware issue? Or is there any fix to this?
Sent from my GT-I9500 using Tapatalk 2
I'm having the same camera issue too and now when i open gallery it will freeze for 3sec then reboot.
jasonjkl said:
I'm having the same camera issue too and now when i open gallery it will freeze for 3sec then reboot.
Click to expand...
Click to collapse
What is your version and firmware? Did you notice this problem with the old firmware?
Sent from my GT-I9500 using Tapatalk 2
Bump to see if anyone can help.
I'm currently reverting back to MDE firmware to see if this problem persists.
kennytung said:
My I9500 running latest firmware and having this problem, whenever I open camera (either stock app or 3rd party app) it either start up normally about 2 seconds or much slower than normal (5 seconds or more) or completely reboot the device.
Anyone experiencing the same? I don't know whether this is software or hardware issue?
Sent from my GT-I9500 using Tapatalk 2
Click to expand...
Click to collapse
I have same problem , my s4 get freeze for few sec and reboot......
I have restored back to MDE firmware using odin and camera still get hanged/rebooted. I'm clueless now as this problem cannot always be reproduced hence I'm really afraid if they would agree to replace my phone... And this issue seems to be on many other people S4, it's just that they haven't encountered it yet.
Has happened to me in a couple of occasions as well!!
Sent from my GT-I9500 using xda app-developers app
Same here! It tends to happen when I use one of the animated gif modes or the Drama shot. But its irritating. Cuz I was kinda showing off my phone to an iPhoner friend when it happened for the first time. And I was like, WTF! It had to happen just now??
Mine just happen without reasons, several times a day and it tend to happen when I want to use it most lol, and when I want to replicate it in order to make a video about the issue the damn phone just keep working fine!!! Really hope any expert can have an insight about this
Trying to find a solution here using ideas. Is your sd card full of photos?
bouss said:
Trying to find a solution here using ideas. Is your sd card full of photos?
Click to expand...
Click to collapse
My sd card is a class 10 32gb with barely 300 photos, but I even tried saving to internal storage, same issue. I try turn off location when taking picture, same. Try revert back to factory firmware which is MDE, same.
This issue won't happen very often but the fact that it has appeared many times when I going out and want to take a picture piss me off greatly, what is the point of a phone camera if it cannot capture the moment that I want?
My old phone (not a samsung but it does not really matter) had this reaction when reaching a bad sector on memory. Before getting sad ideas try a reset. Then if it persists head over to the customer care.
hope samsung will look seriously about this issue!!!i didnt pay premium price for this problem!
Same here tried 3 difrend firmwares
No issue on I9505 here.
Sent from my GT-I9505 using xda premium
The camera firmware should be independent form the ROM firmware.
Therefore reverting to previous ROM firmware doesn't restore also previous camera firmware.
AFAIK this was the common experience with Galaxy S2 (that I had too), so it's should be the same with S4: it's not possible for the final user to separately flash a specific camera firmware.
Maybe a future ROM upgrade (which could include a new camera firmware) will solve the problems.
No problems here. Can you reproduce the problem?
Sent from my GT-I9500 using xda premium
I cannot reproduce the issue every time I open the camera, but I would say if I let the phone idle for a while then open the camera then very highly it can hang and reboot, but of course this is not the only case.
But almost everyone can see that S4 camera take too long to start up, and then 1 to 2 seconds to take first focus which is very annoying and you can miss the moment, other phones are not this slow. I really hope this is firmware issue and Samsung can fix it soon, because if it is hardware related then well...
Sent from my GT-I9500 using Tapatalk 2
While wifi is on and active, stock camera app gives white and black vertical lines
Even video gets those lines as well, but 3rd party camera app works fine such as Camera Zoom FX.
Anyone else suffering this bug?
These pictures are captured from Video..
No, I do not have the lines
Gesendet von meinem SM-N9005 mit Tapatalk 4
buell47 said:
No, I do not have the lines
Gesendet von meinem SM-N9005 mit Tapatalk 4
Click to expand...
Click to collapse
Did you try it while wifi connection was downloading or uploading?
I tried use camera when updating the apps, so wifi was actually active..
same prpblem
reservin said:
While wifi is on and active, stock camera app gives white and black vertical lines
Even video gets those lines as well, but 3rd party camera app works fine such as Camera Zoom FX.
Anyone else suffering this bug?
These pictures are captured from Video..
Click to expand...
Click to collapse
I've got the same problem here but only on videos while downloading via WiFi i hope its software issue other than that i have to get replacement .
I bought it 3 days ago in Malaysia.
Note 3 SM_N9005
Hi, I just picked up my Note3 SM-N9005 from Malaysia.
I get vertical lines while taking video in low light and sometimes in normal light condition. This only happens while downloading or uploading via Wifi .
I just would like to know, if this is hardware or software issue?So please try to take a video while downloading or uploading anything via Wifi or just deactivate and activate while shooting.and tell me what happens.
thank you,
check this: https://www.dropbox.com/s/23i98f1qlkrgfkq/2013-10-19 10.33.07.mp4
Same here.
Squiggly vertical lives when recording video.
I just recorded this while uploading another video to YouTube via Wi-Fi. I have a U.S. S-800 N3.
Only happens on the stock camera app. Use a different app.
Also, try clearing the cache and data of the stock app.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
BarryH_GEG said:
I just recorded this while uploading another video to YouTube via Wi-Fi. I have a U.S. S-800 N3.
Click to expand...
Click to collapse
thank you,i may have defective unit .
.,
I had 3 Notes 3's and they all had this issue. Not good enough, I shouldn't have to use another camera app or clear cache
I have returned and not bothered getting another one
Note 3 camera bug
Reservin,
You're definitely not alone with this particular bug. I'm currently in correspondence with Samsung regarding the issues.
If this is not resolved satisfactorily, then I shall be getting a refund.
In fact, they are sending a courier to pick up my unit very soon for testing!
reservin said:
While wifi is on and active, stock camera app gives white and black vertical lines
Even video gets those lines as well, but 3rd party camera app works fine such as Camera Zoom FX.
Anyone else suffering this bug?
These pictures are captured from Video..
Click to expand...
Click to collapse
I'm having the same problem with my Note 3.
Factory reset does nothing, and I think it doesn't happen in airplane mode. Downloading a large file with Wifi or 3G does not affect it. Installing some apps like "Moves" seem to make it happen more frequently. Might be CPU related? I'm getting mine replaced tomorrow, as the unit is only one day old. I will report if that one has the same problem now that I know what to look for.
Can't post links as I usually just lurk, but I think these can be figured out:
youtube => 6CgLoATj_HA
imgur => i4Gmx3i.png
Little update:
I took the Note 3 back to the store and exchanged it to newer one. First this one worked perfectly, but after couple OTA system updates they started to appear again. I'm hopeful this is software related issue.
Namochan said:
Little update:
I took the Note 3 back to the store and exchanged it to newer one. First this one worked perfectly, but after couple OTA system updates they started to appear again. I'm hopeful this is software related issue.
Click to expand...
Click to collapse
well thank you for the update,I thought it is hardware issue hope they fix it soon .
Is there news about this problem? I have a same issue...:banghead:
Atsco said:
Is there news about this problem? I have a same issue...:banghead:
Click to expand...
Click to collapse
I had the same issue first time when using camera in low light condition (nordic firmware).
The problem got solved by itself after restarting the device and now two days after still havent seen the lines.
I had seen similar problem on old lcd and tft monitors when they are exposed on high frequency waves. Not sure that there is connection between them and the camera on Note 3.
4i4okotka said:
I had the same issue first time when using camera in low light condition (nordic firmware).
The problem got solved by itself after restarting the device and now two days after still havent seen the lines.
I had seen similar problem on old lcd and tft monitors when they are exposed on high frequency waves. Not sure that there is connection between them and the camera on Note 3.
Click to expand...
Click to collapse
Thanks man. I disabled Wifi, like was suggested and no problemo, when Wifi is off. No lines, video recording works fine. But after turning Wifi back on, problem is back. By the way I'm using too nordic firmware (I live in Finland). Few days ago I rooted my Note 3 with De la Vega method (works fine, Knox 0 etc), so my first idea was, that this is something to do with that, but this problem existed before I did it. Looked videos, that I made before rooting and these horizontal lines are there. But only in home made videos. And when I'm at home, my Wifi is always turned on. So I'm almost 100 % sure, that this problem is related to Wifi somehow. Did you updated your device already with newest firmware? Maybe fix is in new update? Because of that root I didn't update myself, so I'm using still MJ1 firmware.
4i4okotka said:
I had the same issue first time when using camera in low light condition (nordic firmware).
The problem got solved by itself after restarting the device and now two days after still havent seen the lines.
I had seen similar problem on old lcd and tft monitors when they are exposed on high frequency waves. Not sure that there is connection between them and the camera on Note 3.
Click to expand...
Click to collapse
Same thing happen to me when I take video whole connected to wifi. I guess there's some wifi interference while taking the video. Don't think that it is a hardware issue.
No issue when taking video on 3g network.
Sent from my SM-N9005 using xda app-developers app
Atsco said:
I'm using still MJ1 firmware.
Click to expand...
Click to collapse
Hi Atsco,
I also live in Finland (Kirkkonummi) and bought my Note 3 from Verkkokauppa/Helsinki. It was with MJ1 firmaware and I update it to MJ2. Currently using the stock one with Nova launcher. The only description of the update was "Improved stability" . I can't confirm that the problem vanished after the update, but as I don't experience it any more there is probability this update to fix this defect.
Hello, I purchased a Nexus 6P off of eBay and the camera is having trouble focusing - all my photos come out blurry. I have another Nexus 6P that's still on Android 6.0 and the camera works flawlessly, every picture seems to come out sharp and in focus. This Nexus 6P I bought off of eBay is on Android 8.01.
The camera on my Android 6.0 Nexus 6P is version 3.2.045.
The camera on my Android 8.1 Nexus 6P is version 5.1.018.17740874.
What do you guys suggest I do?
Thanks.
@elkbath Camera still the same for me since day one. Maybe your glass is dirty or try a factory reset. Try a different camera app. I've had updates that have messed up the camera on other phones and a reset usually clears them up. Just make sure to do a Google sync or manually back up everything.
Exodusche said:
@elkbath Camera still the same for me since day one. Maybe your glass is dirty or try a factory reset. Try a different camera app. I've had updates that have messed up the camera on other phones and a reset usually clears them up. Just make sure to do a Google sync or manually back up everything.
Click to expand...
Click to collapse
thanks for the quick reply. I tried factory resetting it to no avail. I've also tried the NX Camera, Open Camera app, and FxCamera app and they all seem to have the same problem with focusing.
I took some comparison photos to show exactly what I mean but it's saying I need at least 10 posts in order to share links so I'm going to come back to this after I post more.
question: how can I get my Nexus 6P that's running Android 8.0 downgraded to match the same Android 6.0 my original Nexus 6P is running? I'm assuming I need to root, correct?
after asking the eBay seller if he had experienced any problems with the camera, he was kind enough to send me this:
"No, I did not have any issues with this phone or camera. I swapped phones when I went to another provider. It has been sitting in the closet for a few months though and I did not look at the camera before selling since it was not a problem before when I was using it. If you are still having issues please let me know. I can refund you if you mail everything back and I will take a look and swap the camera if needed or I can just discount the purchase price since there is an issue."
what do you guys suggest I should do?
Look inside of the camera lens and see if there is moisture.
KimCheeZZ said:
Look inside of the camera lens and see if there is moisture.
Click to expand...
Click to collapse
when you say look inside - do you mean to take apart the camera part and see if there's moisture?
elkbath said:
when you say look inside - do you mean to take apart the camera part and see if there's moisture?
Click to expand...
Click to collapse
Well no, I think he ment to look closely at the camera lens to see if its clear or foggy(moist).
Wazzargdd said:
Well no, I think he ment to look closely at the camera lens to see if its clear or foggy(moist).
Click to expand...
Click to collapse
oh alright got it.
to be fair, the camera on my eBay Nexus 6P isn't that bad, just compared to my original Nexus 6P it seems to be a lot less detailed and a lot harder to get in focus. If I try hard enough and take 2 or 3 photos, I can get pictures that are in focus. Could this be a software issue? I notice there's a difference in the way the HDR+ looks as well.
I'm using the latest update for nexus 6p. My photos look crisp and clear. Try to flash the latest image from google for your device.
Wazzargdd said:
I'm using the latest update for nexus 6p. My photos look crisp and clear. Try to flash the latest image from google for your device.
Click to expand...
Click to collapse
Could you explain how to flash that? Do I need to be rooted?
elkbath said:
Could you explain how to flash that? Do I need to be rooted?
Click to expand...
Click to collapse
You flash it via adb in recovery adb sideload filename.zip or if your do the oem unlock and allow flashing, you can use the flash all executable straight from fastboot.