My I9500 running latest firmware and having this problem, whenever I open camera (either stock app or 3rd party app) it either start up normally about 2 seconds or much slower than normal (5 seconds or more) or completely reboot the device.
Anyone experiencing the same? I don't know whether this is software or hardware issue?
Sent from my GT-I9500 using Tapatalk 2
same to me. after reboot i can open camera app. but next day reboot again.
Sent from my GT-I9500 using xda premium
Do I9505 users have this same issue? Any expert can have a look and help us know whether this is software or hardware issue? Or is there any fix to this?
Sent from my GT-I9500 using Tapatalk 2
I'm having the same camera issue too and now when i open gallery it will freeze for 3sec then reboot.
jasonjkl said:
I'm having the same camera issue too and now when i open gallery it will freeze for 3sec then reboot.
Click to expand...
Click to collapse
What is your version and firmware? Did you notice this problem with the old firmware?
Sent from my GT-I9500 using Tapatalk 2
Bump to see if anyone can help.
I'm currently reverting back to MDE firmware to see if this problem persists.
kennytung said:
My I9500 running latest firmware and having this problem, whenever I open camera (either stock app or 3rd party app) it either start up normally about 2 seconds or much slower than normal (5 seconds or more) or completely reboot the device.
Anyone experiencing the same? I don't know whether this is software or hardware issue?
Sent from my GT-I9500 using Tapatalk 2
Click to expand...
Click to collapse
I have same problem , my s4 get freeze for few sec and reboot......
I have restored back to MDE firmware using odin and camera still get hanged/rebooted. I'm clueless now as this problem cannot always be reproduced hence I'm really afraid if they would agree to replace my phone... And this issue seems to be on many other people S4, it's just that they haven't encountered it yet.
Has happened to me in a couple of occasions as well!!
Sent from my GT-I9500 using xda app-developers app
Same here! It tends to happen when I use one of the animated gif modes or the Drama shot. But its irritating. Cuz I was kinda showing off my phone to an iPhoner friend when it happened for the first time. And I was like, WTF! It had to happen just now??
Mine just happen without reasons, several times a day and it tend to happen when I want to use it most lol, and when I want to replicate it in order to make a video about the issue the damn phone just keep working fine!!! Really hope any expert can have an insight about this
Trying to find a solution here using ideas. Is your sd card full of photos?
bouss said:
Trying to find a solution here using ideas. Is your sd card full of photos?
Click to expand...
Click to collapse
My sd card is a class 10 32gb with barely 300 photos, but I even tried saving to internal storage, same issue. I try turn off location when taking picture, same. Try revert back to factory firmware which is MDE, same.
This issue won't happen very often but the fact that it has appeared many times when I going out and want to take a picture piss me off greatly, what is the point of a phone camera if it cannot capture the moment that I want?
My old phone (not a samsung but it does not really matter) had this reaction when reaching a bad sector on memory. Before getting sad ideas try a reset. Then if it persists head over to the customer care.
hope samsung will look seriously about this issue!!!i didnt pay premium price for this problem!
Same here tried 3 difrend firmwares
No issue on I9505 here.
Sent from my GT-I9505 using xda premium
The camera firmware should be independent form the ROM firmware.
Therefore reverting to previous ROM firmware doesn't restore also previous camera firmware.
AFAIK this was the common experience with Galaxy S2 (that I had too), so it's should be the same with S4: it's not possible for the final user to separately flash a specific camera firmware.
Maybe a future ROM upgrade (which could include a new camera firmware) will solve the problems.
No problems here. Can you reproduce the problem?
Sent from my GT-I9500 using xda premium
I cannot reproduce the issue every time I open the camera, but I would say if I let the phone idle for a while then open the camera then very highly it can hang and reboot, but of course this is not the only case.
But almost everyone can see that S4 camera take too long to start up, and then 1 to 2 seconds to take first focus which is very annoying and you can miss the moment, other phones are not this slow. I really hope this is firmware issue and Samsung can fix it soon, because if it is hardware related then well...
Sent from my GT-I9500 using Tapatalk 2
Related
Hi there,
I recently bought an used milestone 2. I discoverd that the camera is taking blurry pictures. It seems like that the auto focus is waaay out of focus. I read blogs and solutions for a while now before posting this tread, but without succes. When I bought the phone there was miui installed on it. I figured out that it could be an bug, so I flashed to the stock rom, however, the camera still takes blurry pictures. I have tried almost every possible settings in the camera, downloaded various camera apps, flashed it to the stock rom, but the camera still takes blurry pictures.
Anyone any idea how to fix this ? I have gone through the forum, without any success.
Has anyone got any idea?
SauceBoss7_ said:
Has anyone got any idea?
Click to expand...
Click to collapse
Could it be a hardware problem?
Sent from my MotoA953 using Tapatalk 2
No, I dont think so. The handset is in good condition and everything works just fine. The camera is just way out of focus!
SauceBoss7_ said:
No, I dont think so. The handset is in good condition and everything works just fine. The camera is just way out of focus!
Click to expand...
Click to collapse
If you got stock firmware and did a full wipe data/cache with factory reset, I'd say it's not a software problem, but I'm no expert, let's hope someone comes up with a solution!
I do have the same problem.. Someone told me MS2 users are used to that kind of Problem and it is a hardware bug that happens a lot. You need to get the device repaired to have the camera working again..
(Sorry for bad english)
Sent from my A953 using Tapatalk 2
Seems pretty much like a hw problem.
Sent from my XT860 using xda app-developers app
When taking pictures in low light situations with flash (it seems low battery enhances the probability) sometimes the pictures get artifacts (white lines close to the top/bottom of the picture).
And sometimes the phone gets stuck and reboots. The camera tends to make clicking noises right before it reboots that are louder than when usually focusing.
Look at the screenshot and at the end you can see the reboot. You can see a sudden battery level drop after the reboot.
I don't know if this is hardware or software related but a user suggested this to be a problem with the stock camera app.
I had this problem on two devices already and it seems to be on all devices, maybe just rarer for some people? Not sure.
If you have this problem vote for the following issue and hope google fixes it:
http://code.google.com/p/android/issues/detail?id=49702&#makechanges
I had something similar happen to me once last week. I was viewing my photos in the stratosphere mode and would hit the back button. I had to repeatedly do this to scroll to the next images after viewing them. When hitting the back button it would take me back to take a picture, but one time, it took me to a blank screen with the camera buttons still working. I ended up needing to restart my phone. Not sure what happened there.
I have only seen this once. It didn't occur again, so I haven't chased it down
Ditto only happened once in the first week of using and has never happened again
Sent from my Nexus 4 using Tapatalk 2
AW: Reboot while in camera
Kinda sucks when it happens randomly, today it happened twice to me and that in 4.2.2!
Sent from my Nexus 4 using xda app-developers app
I also have it, but less frequent, about one or two times per month. It happened on 4.2.1 and no one could solve it in my thread about this .
Facing the same issue more frequently
ruzkay said:
While taking pictures my phone suddenly got stuck and rebooted. This is the second time now. My camera makes strange click noises sonetimes wheb focusing but that seems to be normal.
The device was a little hot but not as hot as when in gaming and in gaming it never reboots.
Look at the screen shot and at the end you can see the reboot. What I'm worried about is the sudden battery level drop after the reboot.
Are these reboots hardware or software related? Should I get a replacement?
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
I seem to have the same issue. So far, it has only occurred when I am trying to take a photo with the flash on. One more observation: seems to happen more often if the battery is low. However, both of us might be having defective devices, as it doesn't seem to be a common issue looking the forums here.
No solution found so far. Tried a factory reset. Tried using another camera app. Nothing helped. Might try flashing a custom ROM.
AW: Reboot while in camera
sumit29 said:
I seem to have the same issue. So far, it has only occurred when I am trying to take a photo with the flash on. One more observation: seems to happen more often if the battery is low. However, both of us might be having defective devices, as it doesn't seem to be a common issue looking the forums here.
No solution found so far. Tried a factory reset. Tried using another camera app. Nothing helped. Might try flashing a custom ROM.
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Click to collapse
All oft the things you described apply to my situation too. Also I noticed that pictures tend to have artifacts (white stripes close to the top/bottom). They always have the same distance from top/bottom but their length differs.
Also after the forced reboot there sometimes appears an extra picture in the gallery that is fully grey.
Sent from my Nexus 4 using xda app-developers app
I don't seem to have the artifact problem that you described. Also there is a creaking sound sometimes just before it restarts.
Have you tried flashing a custom ROM? Did it help? Otherwise RMA is possibly the way to go.
I ordered the phone from US using a mail forwarding service, so an rma will cost me another $100 or so. If you or anyone else can confirm that it is definitely a hardware issue which can be resolved by getting a replacement, i might go for it.
Sent from my Nexus 4 using xda app-developers app
sumit29 said:
I don't seem to have the artifact problem that you described. Also there is a creaking sound sometimes just before it restarts.
Have you tried flashing a custom ROM? Did it help? Otherwise RMA is possibly the way to go.
I ordered the phone from US using a mail forwarding service, so an rma will cost me another $100 or so. If you or anyone else can confirm that it is definitely a hardware issue which can be resolved by getting a replacement, i might go for it.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I was on AOKP PUB Krait 05/02 by Stevespear and Harsh Kernel and I did have a reboot there once too. Also this is already my third Nexus 4 since I had to replace it 2 times due to issues (bottom side creaking 1st device / yellow blotches 2nd device) and this one really looks good only this camera reboot issue is left.
But my first phone did have the issue too, I didn't have the 2nd phone long enough so didn't see it happen there. I have no idea if it is a hardware or software issue but my bet is that all Nexus 4's have that issue.
It just seems that it appears rather rarely and most people don't notice it. Or it could be that the voltage is too low and that would explain why it happens on some phones more than on others since not all chips are equal. I was wondering if somehow setting the flash to be weaker so it draws less power would solve this. But I am just a user and don't really have an idea.
PS: I won't get my phone replaced since I can live with this issue (it happens rather rarely) and I went through 2 replacements to get this device which is close to perfect but I wouldn't mind if someone came up with a solution.
That makes me feel really lucky to have gotten a nearly perfect device. Anyway, guess we just have to live with it then. Lowering the flash intensity sounds like a good idea. Will check if some rom/kernel/app can do it for me.
Sent from my Nexus 4 using xda app-developers app
Just added issue 49702 on code.google.com. whoever is facing this problem, add your comments.
Sent from my Nexus 4 using xda app-developers app
Having the same problem here on 4.2.1 and 4.2.2. I think it might be the buggy stock camera/gallery app because I can't replicate the problem on the Camera Zoom FX app.
Edit: I remember having this problem on 4.2.1 and then clearing the gallery app data and not ever seeing the issue happen again. I will try the same on 4.2.2 and see if it fixes it too.
I added a link to the issue on OP guess that is all I can do.
sierratango88 said:
Having the same problem here on 4.2.1 and 4.2.2. I think it might be the buggy stock camera/gallery app because I can't replicate the problem on the Camera Zoom FX app.
Edit: I remember having this problem on 4.2.1 and then clearing the gallery app data and not ever seeing the issue happen again. I will try the same on 4.2.2 and see if it fixes it too.
Click to expand...
Click to collapse
I have had this issue with the Camera FX Zoom app also. So, at least in my case, I guess it's a hardware/camera driver issue. Anyway, I also cleared the gallery app data a few days back and haven't faced this issue since then, but haven't taken enough pics with flash to confirm that the issue is truly gone.
sumit29 said:
I have had this issue with the Camera FX Zoom app also. So, at least in my case, I guess it's a hardware/camera driver issue. Anyway, I also cleared the gallery app data a few days back and haven't faced this issue since then, but haven't taken enough pics with flash to confirm that the issue is truly gone.
Click to expand...
Click to collapse
Has the issue disappeared after clearing the app data for you? I certainly have not faced any reboots since doing it.
Hi I've received my samsung s4 on 27th and while i was playing videos the phone froze and didn't respond till i reset it by taking the battery out. Also the same thing happened today when i launched need for speed game and the phone froze so i had to reset it again. Anyone else has the same problem?
What should i do? Shall i send it back and replace it?
Yea, do so. It doesn't look good.
Memz12 said:
Hi I've received my samsung s4 on 27th and while i was playing videos the phone froze and didn't respond till i reset it by taking the battery out. Also the same thing happened today when i launched need for speed game and the phone froze so i had to reset it again. Anyone else has the same problem?
What should i do? Shall i send it back and replace it?
Click to expand...
Click to collapse
No just do a factory reset, load your apps back up and see if the issue persists. If it doesn't crash then the reset is enough, if it does, then send it back.
I experienced lock ups while in the gallery, but that may be due to my 64gb SD card. ( which was working fine 3 weeks ago on my note 2 )
Sent from my SPH-L720 using xda app-developers app
Same here. Camera froze 3 out of 10 times...
Can u please type what kind of device u have? Snapdragon or exynos?
Skickat från min GT-I9000 via Tapatalk 2
Yea factory reset it and then see how it is. If that doesnt fix it then send it back
I have the same problem. Camera crash 4 out of 10 Times. Black background looks like light violet.
Possible they are firmware bugs ( childhood disease ).
Regards
My snapdragon S4 is very laggy, stutters and freezes.
Also getting very low Antutu scores: 23000
Hopefully it's just firmware issues and will be ironed out in future updates
@Memz12 (OP)
Can you PLS make a poll so we can get some idea about the magnitude of this problem
If possible it would be nice to distinguish between variant, carrier and firmware if possible?
Hearing all this is really deterring me from getting this phone
If I helped you out be sure to hit thanks
Swyped from a minimalist S2
My device is GT-I9505. When i started Need for speed the phone froze again :S i had to reset.
experienced the same problem... camera crashes and doesn't response.. i'm using an Octa and on XXAUMDL
All of the samsung bloat is taking up space in the RAM
Beep Beep Boop.
ID: 22842DSd
same problem here
Mine completely freezed in NFS, I had to remove battery twice, huge lag overall. I've got an GT-I9505 Snapdragon from Amazon UK last week.
camera crashing or rebooting your S4 is a common problem for both 9500 and 9505, but i noticed games and apps works better on the octa version 9500 which i currently own.
Not sure if new threads needed couldn't find a post to on it. Anyways my camera on the rear seems fine in daylight buy when the light drops I get loads of lines flickering. These show in picture below (on the roof top and bottom of windows right across the screen) . This is brand new phone (3 days old)
Should I take it back?
Sent from my SM-N9005 using xda app-developers app
Dont ...... take it back yet. The next device u will get most likely will have the same issue.
This particularity happens when the device is connected to a wifi network. Try again while disconnected from a wifi network.
I also have this problem and changed the device the same day i got it. Same issue tough.
JAMIE1000UK said:
Not sure if new threads needed couldn't find a post to on it. Anyways my camera on the rear seems fine in daylight buy when the light drops I get loads of lines flickering. These show in picture below (on the roof top and bottom of windows right across the screen) . This is brand new phone (3 days old)
Should I take it back?
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
i got those once too. I was in my house and now that i think of it i was connected to wifi. Is it possible that they overlooked such a huge bug?
I have the same issues yes.. I think this is a big manufacturer bug when you are connected on WIFI.. not cool samsung, hope you can fix it with a software update but I think its hardware related..
I read this too late. I took the device back today and I'm now on my second note. I have literally just got in the door and connected to my wifi. Haven't tested it on wifi yet but there was no lines in town in dimmed light.
Another reason I took it back was because I kept having unresponsive power and home key buttons.
This was temperamental but still an issue.
Just did the 2 updates from Samsung hopefully this one will be alright
Sent from my SM-N9005 using xda app-developers app
Just had a look while connected to wifi.. seems fine now.
Sent from my SM-N9005 using xda app-developers app
I had the same issue with my ex note 3. I guess all of them are same. I was almost killing shop assistant while trying to get new one. You will see the same lines when you are reacording.
Solution
I added a simple tasker rule to disable wifi and mobile data while the camera app is running. I also mutes the dial tone volume to get rid of shutter sounds...
This phone needs some patching until rooting becomes possible without loosing warranty.
I am so pissed at Samsung. Their hardware team created perfection only to be ruined by the monkeys who make their software
vgergo said:
I added a simple tasker rule to disable wifi and mobile data while the camera app is running. I also mutes the dial tone volume to get rid of shutter sounds...
This phone needs some patching until rooting becomes possible without loosing warranty.
I am so pissed at Samsung. Their hardware team created perfection only to be ruined by the monkeys who make their software
Click to expand...
Click to collapse
I couldn't agree with you more.. Very disappointing that I spend a lot of money on a device i believe to be probably the best on the market for it to be ruined by something as simple as taking pictures.
But. . Touch wood.. This one hasn't produced the same lines... It did however lock up one on the day i got it requiring battery pull.
@JAMIE1000UK what's your new phone's software version? Mine's still MJ1 and I'm guarding it like gold, because with this I still have some chance of rooting, when I gather up the courage...
I'm running mj7 too. I'm pretty much the same. . Holding back on root.
Having said that. When I took out the phone I got phones4u care with it.
Meaning I get a direct replacement no quarrels within 21 days of purchase so shouldn't be a problem.
Sent from my SM-N9005 using xda app-developers app
This is becoming a serious and annoying problem. Does anyone have a fix??? I hope it's not a harware issue...
Riqz said:
This is becoming a serious and annoying problem. Does anyone have a fix??? I hope it's not a harware issue...
Click to expand...
Click to collapse
People are reporting that it only happens when using the camera when using wifi.
I took the device back as I use my camera every day. The bloke in the shop knew exactly what I was talking about before I'd even shown him the images.
Must be something in the configuration. Our maybe just the camera module.
No idea. Id take it back on Warrenty.
My new replacement is Absolutely fine.
Sent from my SM-N9005 using xda app-developers app
vgergo said:
I added a simple tasker rule to disable wifi and mobile data while the camera app is running. I also mutes the dial tone volume to get rid of shutter sounds...
This phone needs some patching until rooting becomes possible without loosing warranty.
I am so pissed at Samsung. Their hardware team created perfection only to be ruined by the monkeys who make their software
Click to expand...
Click to collapse
There's a setting to disable the camera shutter sound, FYI
hfuizo said:
There's a setting to disable the camera shutter sound, FYI
Click to expand...
Click to collapse
no there isn't in many regional versions, such as the European Now that I am rooted, i could probably switch to a different region, but it would cause a factory reset, which I don't have time for currently
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vgergo said:
no there isn't in many regional versions, such as the European Now that I am rooted, i could probably switch to a different region, but it would cause a factory reset, which I don't have time for currently
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Germany dbt
No sound at all (silent mode of phone)
hit 'thanks' if i helped you
SM-N9005 DBT-DMJ7 0x0
XDA Developers 4 premium app
i have that lines to, and i dont really care about it
its not worse as my old htc one :
I have these lines on my device. I haven't rooted yet as my device came with MJ6 firmware.
I read that the problem goes away on MK2 firmware:
jesper10 said:
Downloaded this tonight, haven't had the change to comment on battery life but one thing it does seem to have fixed is the issue I was having wit the camera in low light, the interference with wifi on seems to have disappeared now...no horizontal lines on screen
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=48585178&postcount=18
Can anyone else confirm this?
Mine happened on the original device I had after I'd fully updated it.
I'm on same firmware on the new device and I've never had the problem. Baring in mind that the phones arrived from same store on the same firmware probably from the same batch that they had delivered. .
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Hi im wondering has anyone else ever had their phone shut off when they use the flash to take a picture? It happens atleast 5 out of 10 times and no the battery isnt dead or anything. Its very aggravating because as soon as it flashes it goes black and the only way to turn it back on is to take the battery out for a second and thats annoying especially since i have a lifeproof case on it. I called Samsung Support they've never heard of this issue the phone is new and no 3rd party camera apps are installed. Im just wondering if im the only one having this problem thank you
Sounds very much like a hardware issue, I guess try reflashing stock but otherwise you might have to exchange it.
Sent from my Galaxy S5 using XDA Labs
Me too
Happens to me too, exactly as you describe. Did you ever find a solution?