Galaxy s5 camera flash issues - Galaxy S 5 Q&A, Help & Troubleshooting

Hi im wondering has anyone else ever had their phone shut off when they use the flash to take a picture? It happens atleast 5 out of 10 times and no the battery isnt dead or anything. Its very aggravating because as soon as it flashes it goes black and the only way to turn it back on is to take the battery out for a second and thats annoying especially since i have a lifeproof case on it. I called Samsung Support they've never heard of this issue the phone is new and no 3rd party camera apps are installed. Im just wondering if im the only one having this problem thank you

Sounds very much like a hardware issue, I guess try reflashing stock but otherwise you might have to exchange it.
Sent from my Galaxy S5 using XDA Labs

Me too
Happens to me too, exactly as you describe. Did you ever find a solution?

Related

I am so done with Android

I have been using Android since cupcake and it's going to end with my Nexus One. Reasons:
These are problems I've had with various roms, most stock roms, some MIUI:
- The Camera, no matter which ROMS I get when I try and take a picture it reboots the phone after freezing. I cannot use my 5MP camera at all because of this.
- After leaving the phone charging for awhile then going back to it when I push one spot on the screen it thinks I've pushed a completely different spot. I require a full reboot to fix this.
- My keyboard, stock keyboard, sometimes turns all white. You then cannot see what you're typing and there's just this big white bar.
- To fix the above I got Better Keyboard. It force closes often, and sometimes when I try to type with it what I'm typing doesn't get inserted into the selected input box.
- I got five hours of STANDBY (not using phone at all) battery life on Gingerbread. I had to downgrade back to froyo to get normal battery life back.
- After ten seconds or so if you don't use your screen it's supposed to DIM. Regardless of whether or not I'm using my phone it still dims after ten seconds.
So as far as Android goes come October when my three year Bell contract expires I'll be selecting an iPhone. I am done with Android problems of all kinds. That's not to say there's not a lot of things I like about Android but I can't just keep on going with it whilst experiencing these annoying problems, when I've never experienced any problems of any sort on my jailbroken iPad.
Did you ever try using your warranty? Really sounds like you had a dodgy handset.
Sounds like your phone is a lemon. I experience none of that....don't think anything you mentioned is a problem of android itself, you just got unlucky with your phone
Sent from my Nexus One using XDA App
Sounds like some bad flashing you been doing to your phone
Sent from my Nexus One using XDA App
lemons
.
You must be holding it wrong, those are some crazy problems you are experiencing ... I've never had any of those.
Macmee said:
- The Camera, no matter which ROMS I get when I try and take a picture it reboots the phone after freezing. I cannot use my 5MP camera at all because of this.
Click to expand...
Click to collapse
Not related to Android in the slightest. You're having a HARDWARE problem.
- After leaving the phone charging for awhile then going back to it when I push one spot on the screen it thinks I've pushed a completely different spot. I require a full reboot to fix this.
Click to expand...
Click to collapse
Not related to Android in the slightest. You're having a HARDWARE problem.
My keyboard, stock keyboard, sometimes turns all white. You then cannot see what you're typing and there's just this big white bar.
Click to expand...
Click to collapse
In all of my time with Android, on multiple devices, I have NEVER once seen this issue. Something is wrong with the custom rom you're running... which btw, YOU flashed on your phone.
To fix the above I got Better Keyboard. It force closes often, and sometimes when I try to type with it what I'm typing doesn't get inserted into the selected input box.
Click to expand...
Click to collapse
So some janky app YOU installed is causing a problem? Uninstall it and find something better.
I got five hours of STANDBY (not using phone at all) battery life on Gingerbread. I had to downgrade back to froyo to get normal battery life back.
Click to expand...
Click to collapse
Did you try and diagnose this at all? Were you having a wake lock issue? Was some app freezing?
I go all day on Gingerbread, especially if I don't even use it...
After ten seconds or so if you don't use your screen it's supposed to DIM. Regardless of whether or not I'm using my phone it still dims after ten seconds.
Click to expand...
Click to collapse
Again, this sounds like either something wrong with your rom or a hardware issue. I have never seen this issue.
Yeah, you're an idiot. Sorry, but you're blaming problems that either you have created or hardware problems on Android, the operating system.
But go ahead and leave Android. It sounds like you're not really technology capable of much more than an iPhone (and really, this is probably going to be pushing your technological limits it seems), so that is probably what you should stick to.
I won't be as harsh as the others
The only problem you mentioned that is N1 related is the screen, rest are probably rom related. If your flahsing all those roms you already know they are not guaranteed to work on all phones.
If you want to try another phone, try the new Sensation or equivalent. Android is still much better than Apple. IMHO. That said, my son and his wife have been Apple users for 20 years or as long as I can remember. They have used nothing else. So, I think the iphone is a good phone, just not for everyone. As android is not for everyone. I once thought Blackberry was unbeatable, I was wrong bigtime. When I first started using them, they may have been. But, not any more.
You are probably like me and get an itch to try something different. I am currently running RCADSmix Sense rom with a number of issues. But, I like it so much, I will put up with the issues. Probably means my next phone will be the Sensation or it's future quadcore brother.
Enjoy whatever you get, I still remember when a six transistor am radio was an upgrade. These are great tech times--
Ken
If you really can't realize that the problems you are experiencing are hardware related...it's probably better you get an iphone. Bye and don't let the door hit you on the way out
So as far as Android goes come October when my three year Bell contract expires I'll be selecting an iPhone. I am done with Android problems of all kinds. That's not to say there's not a lot of things I like about Android but I can't just keep on going with it whilst experiencing these annoying problems, when I've never experienced any problems of any sort on my jailbroken iPad.
Click to expand...
Click to collapse
Im just guessing here but your in Canada with bell? bell doesn't offer the nexus one. how are you on a contract? Ill also agree with everyone else your problems are not android related. Sounds like a hardware issue. Good luck with the iPhone my brother loves his. I like the design but that's it.
Just flashed cyanogen latest version. New problems:
1. Sometimes when turning on the phone the lock screen doesn't show up, just my background displays and nothing else. Reboot required by pulling battery out in order to fix.
2. Display menus don't show up sometimes.
3. Already experienced this one, but the keyboard is yet again going completely white.
Anyone want to point me towards an actual working rom without any problems or does such a thing exist
wsrider said:
Im just guessing here but your in Canada with bell? bell doesn't offer the nexus one. how are you on a contract? Ill also agree with everyone else your problems are not android related. Sounds like a hardware issue. Good luck with the iPhone my brother loves his. I like the design but that's it.
Click to expand...
Click to collapse
I bought it outright two years into my contract when I had a vogue.
Babydoll25 said:
If you really can't realize that the problems you are experiencing are hardware related...it's probably better you get an iphone. Bye and don't let the door hit you on the way out
Click to expand...
Click to collapse
Because not all of these problems are with the hardware and you, or myself are incapable of diagnosing them without more extensive investigation to the handset.
Roms work fine. Your phone doesn't
Most people have no or little problems with these roms
Most if not all issues are improper flashing or incomplete wipes--like not wiping system and data and caches multiple times
Check md5s
Or, not properly partitioning sdcard
If still issues then the phone has too many bad blocks for the rom and kernal
Ken
After reading your first post again, I think it is your phone and not common issues. I have never had a bad camera unless specifically noted on the OP page of an alpha type rom.
I can tell you how I do my sdcard and prepare for a new rom if you like. If my procedure doesn't work you will never have any better luck flashing with that particular phone.
Sorry
Ken
I'm with Telus on my N1 and i've never ever seen any of the problems you mentioned. I've also flashed alot of different roms/kernels/apps/etc and nothing like you had mentioned.
I did however have an issue that resembles your camera issue. Mine was the GPS causing my phone to reboot every time i used it. I didn't really notice it much until i started using it for GPS nav and such. Tried flashing different roms, going back to stock and issue still came up. Called HTC and sent my phone back under warranty. They told me they replaced the board and i have not seen the problem ever since.
I strongly recommend giving HTC a call and see if you can send your phone in for repairs.
That's what iPhone is for. To protect incompetents like yourself from themselves.
You should be nowhere near a rooted phone.
I have the exact same camera issue. The reason is a date of my beloved Nexus and my washing mashine. So it might be a hardware problem for you as well. Sometimes with some roms the camera seems to work 1 out of 10 times.
Bluetooth, fm radio died as well but everthing else is just fine. Some roms seem to check/use camera, radio or bluetooth during a reboot. Then the rom won't start at all or it makes random problems.
This phone is a beast. 20 minutes in the washing mashine at 60°C couldn't really destroy it. Even between screen and digitizer there was water and I had to disamble the phone three times and dry the parts for one week in a rice bowl to get it to work again.
xManMythLegend said:
That's what iPhone is for. To protect incompetents like yourself from themselves.
You should be nowhere near a rooted phone.
Click to expand...
Click to collapse
+1
sent from SGS Captivate 2.3.4 with CM7 or MIUI using Escapist or TKglitch
- The Camera, no matter which ROMS I get when I try and take a picture it reboots the phone after freezing. I cannot use my 5MP camera at all because of this.
- After leaving the phone charging for awhile then going back to it when I push one spot on the screen it thinks I've pushed a completely different spot. I require a full reboot to fix this.
- My keyboard, stock keyboard, sometimes turns all white. You then cannot see what you're typing and there's just this big white bar.
Click to expand...
Click to collapse
Got this also, annoying but I'm quite sure it goes along with flashes. Pretty sure it will be normal on stock rom.
Actually mate I think you should upgrade your radio...
I used to have this issue with the camera before, get the latest radio and ur camera issue will be solved.
and the battery as well i guess
as for the keyboard and all the other problems just go to rom manager and flash cm 7.1 rc1 from there, make sure you wipe cache, and dalvik cache
it should solve ur issues
Android is a more technical platform, it is by default that the user likes going technical before getting an android

ICS and screen freezing

Howdy,
I've had my tab for a very long time and have always had this issue where when under load the screen would stop responding to touch and I'd have to lock and unlock the device to get it functional again. It didn't matter if it was stock firmware or any of the various roms out there. It always does it. I was hoping that the ICS update would fix whatever the problem was but it does not seem to have done so. Is anyone else seeing this issue on ICS?
This has been an extremely frustrating issue with this device.
Thanks
I have never had any of the issue you described. Are you doing anything in particular that makes the tab freeze like this? So far the ICS custom Rom is just peachy for me. Faster and smoother than the HC versions.
Yes, I also have this problem. I have tried many different roms but problem is more or less the same with all of them (stock, cm9,cm10).
Today I have sent it to Samsung service center, let's hope they can fix it otherwise it goes in the trash.
I only noticed today, first day with official ics. Sometimes the screen is unresponsive, but after I press 2-3 times it works and it doesn't need to lock it.
Sent from my amazing 10.1 galaxy tab
I've has the same issue in starting in Jellybean, where a lock and unlock would fix it.
However, I've had moments where it stopped responding totally, while Android itself was still running fine, and I had to reboot to get it back up. That's happened to me everywhere.
Thanks for the replies. It's happening way more often for me on ICS than it did on HC. It used to happen once or twice a day but it happened 5 times last night. It's almost making the tab unusable. I've talked to a several people around here that have the same tablet and about half mention it happening so it's probably a common issue. As far as I know though no solution.
you can tell when it happens that it's not the os locked up. The volume buttons will show the the volume slider and holding down power will give you the shutdown menu. The screen is just not responding.
Please let me know if Samsung fixes it for you.
L0$t$0ul said:
Thanks for the replies. It's happening way more often for me on ICS than it did on HC. It used to happen once or twice a day but it happened 5 times last night. It's almost making the tab unusable. I've talked to a several people around here that have the same tablet and about half mention it happening so it's probably a common issue. As far as I know though no solution.
you can tell when it happens that it's not the os locked up. The volume buttons will show the the volume slider and holding down power will give you the shutdown menu. The screen is just not responding.
Please let me know if Samsung fixes it for you.
Click to expand...
Click to collapse
Okay, I'll let you know. I´m not very optimistic that they can fix it, but I had to do something. Yesterday I almost break the tab in half when it freeze all the time. After reboot it took about one minute before first lock up and then I had to lock/unlock and after another 30 seconds it freeze again and again and again......
So got pretty pissed and just sent it away.
Will probably take a few weeks to get it back.
Ever since I flashed custom HC and now stock rooted ics, all lag and freezing has disappeared. Before that it was extremely laggy and needed a reboot every day or two as it got extremely slow. And I'm running sslauncher which is generally not a smooth as some others. But now it just flies.
Sometimes a factory reset, wipe and restore of titanium backups helps a great deal.
Sent from my GT-I9300 using xda premium
Kalles Kaviar said:
Okay, I'll let you know. I´m not very optimistic that they can fix it, but I had to do something. Yesterday I almost break the tab in half when it freeze all the time. After reboot it took about one minute before first lock up and then I had to lock/unlock and after another 30 seconds it freeze again and again and again......
So got pretty pissed and just sent it away.
Will probably take a few weeks to get it back.
Click to expand...
Click to collapse
Do you have the 10.1N? I had the exact same issue 2 days ago and I was about to throw the tab outside the window. There are some apps that did the freeze for me...only ones. If this will continue with the stock ics for 10.1N. .. I am going to send it to the service center. I never had such an issue with CM9 or custom roms. Maybe we should all report to Samsung instead of here. They might look into it.
Sent from my GT-P7500 using XDA Premium HD app
Byrana said:
Do you have the 10.1N? I had the exact same issue 2 days ago and I was about to throw the tab outside the window. There are some apps that did the freeze for me...only ones. If this will continue with the stock ics for 10.1N. .. I am going to send it to the service center. I never had such an issue with CM9 or custom roms. Maybe we should all report to Samsung instead of here. They might look into it.
Sent from my GT-P7500 using XDA Premium HD app
Click to expand...
Click to collapse
I have the GT-P7500 and it doesn't matter what rom I have. My problem occur even after a factory reset and no apps installed so I doubt it´s any specific application that makes the freeze.
Will keep you all updated if they do anything about it.
Kalles Kaviar said:
I have the GT-P7500 and it doesn't matter what rom I have. My problem occur even after a factory reset and no apps installed so I doubt it´s any specific application that makes the freeze.
Will keep you all updated if they do anything about it.
Click to expand...
Click to collapse
So, that is even worse than me. Good luck...but still I think we should send the complains towards Samsungs. How else would they know that there's a problem?
I've got the GT-P7510 as well. It's gotten really bad with Jellybean. I always figured it was the touch screen driver being the issue. I know there are ways you can cause it to happen by tweaking driver settings. I really was hoping that the update to the 3.x kernel would cause them to release a new driver and fix it but it looks like in some cases it makes the issues way worse.

Reboot while in camera

When taking pictures in low light situations with flash (it seems low battery enhances the probability) sometimes the pictures get artifacts (white lines close to the top/bottom of the picture).
And sometimes the phone gets stuck and reboots. The camera tends to make clicking noises right before it reboots that are louder than when usually focusing.
Look at the screenshot and at the end you can see the reboot. You can see a sudden battery level drop after the reboot.
I don't know if this is hardware or software related but a user suggested this to be a problem with the stock camera app.
I had this problem on two devices already and it seems to be on all devices, maybe just rarer for some people? Not sure.
If you have this problem vote for the following issue and hope google fixes it:
http://code.google.com/p/android/issues/detail?id=49702&#makechanges
I had something similar happen to me once last week. I was viewing my photos in the stratosphere mode and would hit the back button. I had to repeatedly do this to scroll to the next images after viewing them. When hitting the back button it would take me back to take a picture, but one time, it took me to a blank screen with the camera buttons still working. I ended up needing to restart my phone. Not sure what happened there.
I have only seen this once. It didn't occur again, so I haven't chased it down
Ditto only happened once in the first week of using and has never happened again
Sent from my Nexus 4 using Tapatalk 2
AW: Reboot while in camera
Kinda sucks when it happens randomly, today it happened twice to me and that in 4.2.2!
Sent from my Nexus 4 using xda app-developers app
I also have it, but less frequent, about one or two times per month. It happened on 4.2.1 and no one could solve it in my thread about this .
Facing the same issue more frequently
ruzkay said:
While taking pictures my phone suddenly got stuck and rebooted. This is the second time now. My camera makes strange click noises sonetimes wheb focusing but that seems to be normal.
The device was a little hot but not as hot as when in gaming and in gaming it never reboots.
Look at the screen shot and at the end you can see the reboot. What I'm worried about is the sudden battery level drop after the reboot.
Are these reboots hardware or software related? Should I get a replacement?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I seem to have the same issue. So far, it has only occurred when I am trying to take a photo with the flash on. One more observation: seems to happen more often if the battery is low. However, both of us might be having defective devices, as it doesn't seem to be a common issue looking the forums here.
No solution found so far. Tried a factory reset. Tried using another camera app. Nothing helped. Might try flashing a custom ROM.
AW: Reboot while in camera
sumit29 said:
I seem to have the same issue. So far, it has only occurred when I am trying to take a photo with the flash on. One more observation: seems to happen more often if the battery is low. However, both of us might be having defective devices, as it doesn't seem to be a common issue looking the forums here.
No solution found so far. Tried a factory reset. Tried using another camera app. Nothing helped. Might try flashing a custom ROM.
Click to expand...
Click to collapse
All oft the things you described apply to my situation too. Also I noticed that pictures tend to have artifacts (white stripes close to the top/bottom). They always have the same distance from top/bottom but their length differs.
Also after the forced reboot there sometimes appears an extra picture in the gallery that is fully grey.
Sent from my Nexus 4 using xda app-developers app
I don't seem to have the artifact problem that you described. Also there is a creaking sound sometimes just before it restarts.
Have you tried flashing a custom ROM? Did it help? Otherwise RMA is possibly the way to go.
I ordered the phone from US using a mail forwarding service, so an rma will cost me another $100 or so. If you or anyone else can confirm that it is definitely a hardware issue which can be resolved by getting a replacement, i might go for it.
Sent from my Nexus 4 using xda app-developers app
sumit29 said:
I don't seem to have the artifact problem that you described. Also there is a creaking sound sometimes just before it restarts.
Have you tried flashing a custom ROM? Did it help? Otherwise RMA is possibly the way to go.
I ordered the phone from US using a mail forwarding service, so an rma will cost me another $100 or so. If you or anyone else can confirm that it is definitely a hardware issue which can be resolved by getting a replacement, i might go for it.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I was on AOKP PUB Krait 05/02 by Stevespear and Harsh Kernel and I did have a reboot there once too. Also this is already my third Nexus 4 since I had to replace it 2 times due to issues (bottom side creaking 1st device / yellow blotches 2nd device) and this one really looks good only this camera reboot issue is left.
But my first phone did have the issue too, I didn't have the 2nd phone long enough so didn't see it happen there. I have no idea if it is a hardware or software issue but my bet is that all Nexus 4's have that issue.
It just seems that it appears rather rarely and most people don't notice it. Or it could be that the voltage is too low and that would explain why it happens on some phones more than on others since not all chips are equal. I was wondering if somehow setting the flash to be weaker so it draws less power would solve this. But I am just a user and don't really have an idea.
PS: I won't get my phone replaced since I can live with this issue (it happens rather rarely) and I went through 2 replacements to get this device which is close to perfect but I wouldn't mind if someone came up with a solution.
That makes me feel really lucky to have gotten a nearly perfect device. Anyway, guess we just have to live with it then. Lowering the flash intensity sounds like a good idea. Will check if some rom/kernel/app can do it for me.
Sent from my Nexus 4 using xda app-developers app
Just added issue 49702 on code.google.com. whoever is facing this problem, add your comments.
Sent from my Nexus 4 using xda app-developers app
Having the same problem here on 4.2.1 and 4.2.2. I think it might be the buggy stock camera/gallery app because I can't replicate the problem on the Camera Zoom FX app.
Edit: I remember having this problem on 4.2.1 and then clearing the gallery app data and not ever seeing the issue happen again. I will try the same on 4.2.2 and see if it fixes it too.
I added a link to the issue on OP guess that is all I can do.
sierratango88 said:
Having the same problem here on 4.2.1 and 4.2.2. I think it might be the buggy stock camera/gallery app because I can't replicate the problem on the Camera Zoom FX app.
Edit: I remember having this problem on 4.2.1 and then clearing the gallery app data and not ever seeing the issue happen again. I will try the same on 4.2.2 and see if it fixes it too.
Click to expand...
Click to collapse
I have had this issue with the Camera FX Zoom app also. So, at least in my case, I guess it's a hardware/camera driver issue. Anyway, I also cleared the gallery app data a few days back and haven't faced this issue since then, but haven't taken enough pics with flash to confirm that the issue is truly gone.
sumit29 said:
I have had this issue with the Camera FX Zoom app also. So, at least in my case, I guess it's a hardware/camera driver issue. Anyway, I also cleared the gallery app data a few days back and haven't faced this issue since then, but haven't taken enough pics with flash to confirm that the issue is truly gone.
Click to expand...
Click to collapse
Has the issue disappeared after clearing the app data for you? I certainly have not faced any reboots since doing it.

[Q] Nexus 4 Random Power Off

As the title states. Nexus 4 random power offs. Has anyone seen anything like this?
Here is the background info:
My parents have Nexus 4 phones as do I. All of our phones were ordered at the same time about 2 months or so ago when they became available again. All phones are the 16GB version. All phones bone stock with just OTA updates, not unlocked or rooted other than how they are shipped. All using T-Mobile prepaid plans.
My phone and my father's seem fine. My mom's however seems to shutdown on its own. It is random. Initially I thought that it may be an issue where she isn't used to a smart phone and isn't charging it enough. It happens though at times while it is connected to the charger. It also has happened while carrying it off the charger.
One odd thing is that when they got the phone they brought them to my house and dropped them off to have me set them up. One had the plastic screen protector with the printing on it from the factory the other didn't. I don't know which is which though now. It is a 50/50 shot if this is the one.
I have been around android since the G1 days and run the same phone. I can't think of a setting on the phone that would power it down at a certain time or period of time. She really doesn't have much for apps and is a very light user.
Not sure what to try but I was thinking about doing a wipe of the phone to see if it helps.
Anyone else have any ideas? If the wipe doesn't help the only other thing I can think of is that there is a physical issue with the phone.
I haven't seen this on my phone but there was a period of time where HD Widgets on my N7 would cause a reboot. That was fixed with an app update. This isn't a case where the device reboots. It is a complete shutdown which I find odd. So I have seen an app cause issues kind of like this. For the most part the apps that she has on her phone, I also have on mine. Well I have way more but there really isn't anything on her phone that I am not also running.
I should add that she has the phone in a TPU case. As we all do. My case design is a little different than theirs but they have cutouts for the buttons. So it isn't a case where the case is pressing on the power button. That could be an issue with my case as it covers the power button but I haven't had that issue.
Thanks
Sounds like it might be a defective battery...
Sent from my Nexus 4 using xda app-developers app
BigDig said:
Sounds like it might be a defective battery...
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
That is what I am kind of thinking. Either the battery or the smart battery chips. I think I will try a wipe first but like I said but it is odd.
sennister said:
One odd thing is that when they got the phone they brought them to my house and dropped them off to have me set them up. One had the plastic screen protector with the printing on it from the factory the other didn't. I don't know which is which though now. It is a 50/50 shot if this is the one.
Thanks
Click to expand...
Click to collapse
That sounds kind of questionable (fishy) to me... I also have the 16GB version, and I also did the OTA when I got it. But to be honest the stock OS lasted only about an hour before I rooted and started trying out custom ROMs I have not had the issue you're describing though. How are the results from your factory reset?
Also, would you consider putting on a stock-based custom ROM (such as rasbean vanilla) for your mother's phone? If the problem is software based then a reset or a new ROM might yield different results. But if the problem persists it might be hardware and I'd suggest you contact Google about servicing.
amartolos said:
That sounds kind of questionable (fishy) to me... I also have the 16GB version, and I also did the OTA when I got it. But to be honest the stock OS lasted only about an hour before I rooted and started trying out custom ROMs I have not had the issue you're describing though. How are the results from your factory reset?
Also, would you consider putting on a stock-based custom ROM (such as rasbean vanilla) for your mother's phone? If the problem is software based then a reset or a new ROM might yield different results. But if the problem persists it might be hardware and I'd suggest you contact Google about servicing.
Click to expand...
Click to collapse
I don't want to root and have my mom run a modified ROM. They live about a half hour from me so I haven't tried a wipe of the phone yet and because of the distance I don't want to deal with the issues that sometimes come up when you go with modified ROMs when I am not there. She is a very basic user and this is the first smartphone for my father and mother. Keep in mind they are in their early 70s and not really that strong on the tech side of things. I have to get some time to run over there and take a look at it. Maybe later next week.
I was just wondering if anyone else has had this issue. I think if a wipe doesn't help I will talk to Google. A search really didn't show much other than some people that were seeing a random reboot issue. I have seen apps doing that.
I have been through their warranty replacement process and it is a bit of a PITA. I am on my 3rd Nexus 7 due to hardware issues with the first 2. My N4 and my fathers have been rock solid.
While I have run custom ROMs in the past, I usually run stock until I find a need that requires me to root. Eventually I will probably root and go with a custom ROM on my N4 but
sennister said:
She is a very basic user and this is the first smartphone for my father and mother. Keep in mind they are in their early 70s and not really that strong on the tech side of things.
Click to expand...
Click to collapse
Yeah, I know what you mean. I'm giving my parents my old LG P990 phone and I just put an AOKP rom on it. I also installed Nova Launcher for them and configured it so there's just one texting app and one calling app the one and only one homescreen. No dock either, just in case they click something by accident or get lost in the app drawer
Since you have the same phone as your mom, a self-less workaround would just be to give her yours (pre-configured), and then you can fiddle around with the problematic one until you find a decent solution. :good:
amartolos said:
That sounds kind of questionable (fishy) to me... I also have the 16GB version, and I also did the OTA when I got it. But to be honest the stock OS lasted only about an hour before I rooted and started trying out custom ROMs I have not had the issue you're describing though. How are the results from your factory reset?
Also, would you consider putting on a stock-based custom ROM (such as rasbean vanilla) for your mother's phone? If the problem is software based then a reset or a new ROM might yield different results. But if the problem persists it might be hardware and I'd suggest you contact Google about servicing.
Click to expand...
Click to collapse
amartolos said:
Yeah, I know what you mean. I'm giving my parents my old LG P990 phone and I just put an AOKP rom on it. I also installed Nova Launcher for them and configured it so there's just one texting app and one calling app the one and only one homescreen. No dock either, just in case they click something by accident or get lost in the app drawer
Since you have the same phone as your mom, a self-less workaround would just be to give her yours (pre-configured), and then you can fiddle around with the problematic one until you find a decent solution. :good:
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Hmm. That is a good idea. The PITA part would be to get everything loaded from my phone to hers. I really wish I could run Titanium backup without root as it would make it super easy to move the apps over. Though I don't have that much loaded on my phone. Things that are a pain to set up have configuration export methods like Tasker. It would rule out the end user being the source of the issue. I don't think that is it though. If we swap and it goes away, then I can consider the wipe as the solution. If the problem moves to me then it is a physical issue and call Google. If the problem persists with her, I load all her apps on the phone I carry as well to see if I start to have the issue or it becomes a training issue. The thing I like about this the most is that it is a clear process to rule out several things. I can go over there and sit with the phone but if it doesn't power off when I am there I don't gain much other than spending some time with my parents.
I don't think this is an issue but I did have to provide my IMEI# when doing the activations. In the past though on T-Mobile I have handed phones down to others and all we did was a SIM swap. I would imagine that is the case here.
Oh and one thing I did leave out. They were using their old cell phone chargers on the N4 phones. I told them to swap chargers and use the ones that came with the phone. The old ones may not put out enough power and the phone could in theory run down to the point where it shuts off and slowly charge from that point and I don't think it would turn back on. Keep in mind a retired user who just had a knee replacement so she is at home more often than not.
Did you find out the cause? I have the same issue happened twice today
The random shut off either charging or not happens to me but as mentioned before in a related thread, a lot of the times it also happens on Wi-Fi, and having WiFi optimization on.. purple were turning that off and some fixed the issues. This is my second nexus 4, so I right id give it a try and not use wifi and hasn't happen since I received mines on the 4th of may
Sent from my Nexus 4
noodles2224 said:
The random shut off either charging or not happens to me but as mentioned before in a related thread, a lot of the times it also happens on Wi-Fi, and having WiFi optimization on.. purple were turning that off and some fixed the issues. This is my second nexus 4, so I right id give it a try and not use wifi and hasn't happen since I received mines on the 4th of may
Sent from my Nexus 4
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So you're saying it's a software issue?
Looks like it.. Turning off optimization or not even using WiFi at all worked..
Sent from my Nexus 4

Slow or reboot when opening camera apps

My I9500 running latest firmware and having this problem, whenever I open camera (either stock app or 3rd party app) it either start up normally about 2 seconds or much slower than normal (5 seconds or more) or completely reboot the device.
Anyone experiencing the same? I don't know whether this is software or hardware issue?
Sent from my GT-I9500 using Tapatalk 2
same to me. after reboot i can open camera app. but next day reboot again.
Sent from my GT-I9500 using xda premium
Do I9505 users have this same issue? Any expert can have a look and help us know whether this is software or hardware issue? Or is there any fix to this?
Sent from my GT-I9500 using Tapatalk 2
I'm having the same camera issue too and now when i open gallery it will freeze for 3sec then reboot.
jasonjkl said:
I'm having the same camera issue too and now when i open gallery it will freeze for 3sec then reboot.
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Click to collapse
What is your version and firmware? Did you notice this problem with the old firmware?
Sent from my GT-I9500 using Tapatalk 2
Bump to see if anyone can help.
I'm currently reverting back to MDE firmware to see if this problem persists.
kennytung said:
My I9500 running latest firmware and having this problem, whenever I open camera (either stock app or 3rd party app) it either start up normally about 2 seconds or much slower than normal (5 seconds or more) or completely reboot the device.
Anyone experiencing the same? I don't know whether this is software or hardware issue?
Sent from my GT-I9500 using Tapatalk 2
Click to expand...
Click to collapse
I have same problem , my s4 get freeze for few sec and reboot......
I have restored back to MDE firmware using odin and camera still get hanged/rebooted. I'm clueless now as this problem cannot always be reproduced hence I'm really afraid if they would agree to replace my phone... And this issue seems to be on many other people S4, it's just that they haven't encountered it yet.
Has happened to me in a couple of occasions as well!!
Sent from my GT-I9500 using xda app-developers app
Same here! It tends to happen when I use one of the animated gif modes or the Drama shot. But its irritating. Cuz I was kinda showing off my phone to an iPhoner friend when it happened for the first time. And I was like, WTF! It had to happen just now??
Mine just happen without reasons, several times a day and it tend to happen when I want to use it most lol, and when I want to replicate it in order to make a video about the issue the damn phone just keep working fine!!! Really hope any expert can have an insight about this
Trying to find a solution here using ideas. Is your sd card full of photos?
bouss said:
Trying to find a solution here using ideas. Is your sd card full of photos?
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My sd card is a class 10 32gb with barely 300 photos, but I even tried saving to internal storage, same issue. I try turn off location when taking picture, same. Try revert back to factory firmware which is MDE, same.
This issue won't happen very often but the fact that it has appeared many times when I going out and want to take a picture piss me off greatly, what is the point of a phone camera if it cannot capture the moment that I want?
My old phone (not a samsung but it does not really matter) had this reaction when reaching a bad sector on memory. Before getting sad ideas try a reset. Then if it persists head over to the customer care.
hope samsung will look seriously about this issue!!!i didnt pay premium price for this problem!
Same here tried 3 difrend firmwares
No issue on I9505 here.
Sent from my GT-I9505 using xda premium
The camera firmware should be independent form the ROM firmware.
Therefore reverting to previous ROM firmware doesn't restore also previous camera firmware.
AFAIK this was the common experience with Galaxy S2 (that I had too), so it's should be the same with S4: it's not possible for the final user to separately flash a specific camera firmware.
Maybe a future ROM upgrade (which could include a new camera firmware) will solve the problems.
No problems here. Can you reproduce the problem?
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I cannot reproduce the issue every time I open the camera, but I would say if I let the phone idle for a while then open the camera then very highly it can hang and reboot, but of course this is not the only case.
But almost everyone can see that S4 camera take too long to start up, and then 1 to 2 seconds to take first focus which is very annoying and you can miss the moment, other phones are not this slow. I really hope this is firmware issue and Samsung can fix it soon, because if it is hardware related then well...
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