Database Users

Screen going out?

Turned it on this morning and this is what the screen looks like now. I assume my screen is going out. Would I be correct? I tried turning the unit off then back on but it didn't fix anything.
Sent from my A500 using xda premium

Apparently the screen shot doesn't show what I see so here's a picture from my phone.
Sent from my EVO 4G LTE using xda premium

This is certainly hardware related. It could be damaged or not properly connected LCD ribbon cable.

Before I start thinking about hardware issues, I would start looking at software issues.
I base this on the screenshot issue to begin with.
Quite honestly, I would wipe and format that puppy. Then flash a somewhat stock rom.
Hell, I would wipe and format several times,
Also, some info on what rom you have now would be helpful. Bootloader version would be nice.
Looks like you run an aftermarket launcher,,
MD

I was thinking of trying a reset. Guess I'll try that first.
Also, I'm running non-rooted with stock launcher.
Sent from my EVO using xda premium

Moscow Desire said:
Before I start thinking about hardware issues, I would start looking at software issues.
I base this on the screenshot issue to begin with.
[...]
Click to expand...
Click to collapse
There is a slight possibility that this could be a software issue, but the screenshot seems to be ok, so at least screenshot app is getting correct data.
@guitarman584 how the screen looks when you boot up the tab? Does the Acer logo in bootloader looks ok or is it mixed up together?

It does the same thing on the Acer and Android boot up screens.

Then there's no way it's a software issue. You can try opening it and checking if the LCD cable is properly connected to the motherboard but can void your warranty. You can also damage it more if you're not skilled enough.
Sent from my A500 using xda premium

Well this sucks. The warranty ended on 7/12/12. The timing couldn't be worse. Guess it won't hurt anything to open it up and check the connections.

Some user just posted a link to a500 teardown in the other thread.
http://www.techrepublic.com/photos/...16&tag=thumbnail-view-selector;get-photo-roto
Hope this helps.

guitarman584 said:
Well this sucks. The warranty ended on 7/12/12. The timing couldn't be worse. Guess it won't hurt anything to open it up and check the connections.
Click to expand...
Click to collapse
If you paid with plastic you should look and see if the card has a warranty bonus. I am having crazy issues with 3d, so it was a drag when I checked my warranty @ Acer. Then I remembered that the card I used added an extra year. So thankfully, while I haven't sent it back yet, I know I have plenty of time to goof with it.

I've never heard of that. I used my ATM card, not a credit card so it doesn't seem like I would have it on a normal checking account card.

I just noticed something that doesn't make sense. When I press and hold the bookmarks widget as shown in the 2nd post, the issue goes away until I let go. I did a hardware and software reset but this didn't help. Also when I go to slide to another screen, the issue goes away. I'll try and get video of it so you can see exactly what it does.

Here's the video of what I was talking about yesterday.
http://www.youtube.com/watch?v=4PVIMbYFRis

I just noticed that while on the lock screen, everything is fine. It's only when viewing any of the 5 screens that the issue shows itself.
Sent from my A500 using xda premium

You made the video private. It cannot be played.

Weird, must have been a default setting. Try it again. This time it is unlisted but should work since the link was shared.
Sent from my A500 using xda premium

Well they finally accepted to take it in for repair under warranty, even though I told them the date I purchased it and it was passed 1 year. I hope I get it back soon. It sucks being without it.

Reboot while in camera

When taking pictures in low light situations with flash (it seems low battery enhances the probability) sometimes the pictures get artifacts (white lines close to the top/bottom of the picture).
And sometimes the phone gets stuck and reboots. The camera tends to make clicking noises right before it reboots that are louder than when usually focusing.
Look at the screenshot and at the end you can see the reboot. You can see a sudden battery level drop after the reboot.
I don't know if this is hardware or software related but a user suggested this to be a problem with the stock camera app.
I had this problem on two devices already and it seems to be on all devices, maybe just rarer for some people? Not sure.
If you have this problem vote for the following issue and hope google fixes it:
http://code.google.com/p/android/issues/detail?id=49702&#makechanges

I had something similar happen to me once last week. I was viewing my photos in the stratosphere mode and would hit the back button. I had to repeatedly do this to scroll to the next images after viewing them. When hitting the back button it would take me back to take a picture, but one time, it took me to a blank screen with the camera buttons still working. I ended up needing to restart my phone. Not sure what happened there.

I have only seen this once. It didn't occur again, so I haven't chased it down

Ditto only happened once in the first week of using and has never happened again
Sent from my Nexus 4 using Tapatalk 2

AW: Reboot while in camera
Kinda sucks when it happens randomly, today it happened twice to me and that in 4.2.2!
Sent from my Nexus 4 using xda app-developers app

I also have it, but less frequent, about one or two times per month. It happened on 4.2.1 and no one could solve it in my thread about this .

Facing the same issue more frequently
ruzkay said:
While taking pictures my phone suddenly got stuck and rebooted. This is the second time now. My camera makes strange click noises sonetimes wheb focusing but that seems to be normal.
The device was a little hot but not as hot as when in gaming and in gaming it never reboots.
Look at the screen shot and at the end you can see the reboot. What I'm worried about is the sudden battery level drop after the reboot.
Are these reboots hardware or software related? Should I get a replacement?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I seem to have the same issue. So far, it has only occurred when I am trying to take a photo with the flash on. One more observation: seems to happen more often if the battery is low. However, both of us might be having defective devices, as it doesn't seem to be a common issue looking the forums here.
No solution found so far. Tried a factory reset. Tried using another camera app. Nothing helped. Might try flashing a custom ROM.

AW: Reboot while in camera
sumit29 said:
I seem to have the same issue. So far, it has only occurred when I am trying to take a photo with the flash on. One more observation: seems to happen more often if the battery is low. However, both of us might be having defective devices, as it doesn't seem to be a common issue looking the forums here.
No solution found so far. Tried a factory reset. Tried using another camera app. Nothing helped. Might try flashing a custom ROM.
Click to expand...
Click to collapse
All oft the things you described apply to my situation too. Also I noticed that pictures tend to have artifacts (white stripes close to the top/bottom). They always have the same distance from top/bottom but their length differs.
Also after the forced reboot there sometimes appears an extra picture in the gallery that is fully grey.
Sent from my Nexus 4 using xda app-developers app

I don't seem to have the artifact problem that you described. Also there is a creaking sound sometimes just before it restarts.
Have you tried flashing a custom ROM? Did it help? Otherwise RMA is possibly the way to go.
I ordered the phone from US using a mail forwarding service, so an rma will cost me another $100 or so. If you or anyone else can confirm that it is definitely a hardware issue which can be resolved by getting a replacement, i might go for it.
Sent from my Nexus 4 using xda app-developers app

sumit29 said:
I don't seem to have the artifact problem that you described. Also there is a creaking sound sometimes just before it restarts.
Have you tried flashing a custom ROM? Did it help? Otherwise RMA is possibly the way to go.
I ordered the phone from US using a mail forwarding service, so an rma will cost me another $100 or so. If you or anyone else can confirm that it is definitely a hardware issue which can be resolved by getting a replacement, i might go for it.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I was on AOKP PUB Krait 05/02 by Stevespear and Harsh Kernel and I did have a reboot there once too. Also this is already my third Nexus 4 since I had to replace it 2 times due to issues (bottom side creaking 1st device / yellow blotches 2nd device) and this one really looks good only this camera reboot issue is left.
But my first phone did have the issue too, I didn't have the 2nd phone long enough so didn't see it happen there. I have no idea if it is a hardware or software issue but my bet is that all Nexus 4's have that issue.
It just seems that it appears rather rarely and most people don't notice it. Or it could be that the voltage is too low and that would explain why it happens on some phones more than on others since not all chips are equal. I was wondering if somehow setting the flash to be weaker so it draws less power would solve this. But I am just a user and don't really have an idea.
PS: I won't get my phone replaced since I can live with this issue (it happens rather rarely) and I went through 2 replacements to get this device which is close to perfect but I wouldn't mind if someone came up with a solution.

That makes me feel really lucky to have gotten a nearly perfect device. Anyway, guess we just have to live with it then. Lowering the flash intensity sounds like a good idea. Will check if some rom/kernel/app can do it for me.
Sent from my Nexus 4 using xda app-developers app

Just added issue 49702 on code.google.com. whoever is facing this problem, add your comments.
Sent from my Nexus 4 using xda app-developers app

Having the same problem here on 4.2.1 and 4.2.2. I think it might be the buggy stock camera/gallery app because I can't replicate the problem on the Camera Zoom FX app.
Edit: I remember having this problem on 4.2.1 and then clearing the gallery app data and not ever seeing the issue happen again. I will try the same on 4.2.2 and see if it fixes it too.

I added a link to the issue on OP guess that is all I can do.

sierratango88 said:
Having the same problem here on 4.2.1 and 4.2.2. I think it might be the buggy stock camera/gallery app because I can't replicate the problem on the Camera Zoom FX app.
Edit: I remember having this problem on 4.2.1 and then clearing the gallery app data and not ever seeing the issue happen again. I will try the same on 4.2.2 and see if it fixes it too.
Click to expand...
Click to collapse
I have had this issue with the Camera FX Zoom app also. So, at least in my case, I guess it's a hardware/camera driver issue. Anyway, I also cleared the gallery app data a few days back and haven't faced this issue since then, but haven't taken enough pics with flash to confirm that the issue is truly gone.

sumit29 said:
I have had this issue with the Camera FX Zoom app also. So, at least in my case, I guess it's a hardware/camera driver issue. Anyway, I also cleared the gallery app data a few days back and haven't faced this issue since then, but haven't taken enough pics with flash to confirm that the issue is truly gone.
Click to expand...
Click to collapse
Has the issue disappeared after clearing the app data for you? I certainly have not faced any reboots since doing it.

Slow or reboot when opening camera apps

My I9500 running latest firmware and having this problem, whenever I open camera (either stock app or 3rd party app) it either start up normally about 2 seconds or much slower than normal (5 seconds or more) or completely reboot the device.
Anyone experiencing the same? I don't know whether this is software or hardware issue?
Sent from my GT-I9500 using Tapatalk 2

same to me. after reboot i can open camera app. but next day reboot again.
Sent from my GT-I9500 using xda premium

Do I9505 users have this same issue? Any expert can have a look and help us know whether this is software or hardware issue? Or is there any fix to this?
Sent from my GT-I9500 using Tapatalk 2

I'm having the same camera issue too and now when i open gallery it will freeze for 3sec then reboot.

jasonjkl said:
I'm having the same camera issue too and now when i open gallery it will freeze for 3sec then reboot.
Click to expand...
Click to collapse
What is your version and firmware? Did you notice this problem with the old firmware?
Sent from my GT-I9500 using Tapatalk 2

Bump to see if anyone can help.
I'm currently reverting back to MDE firmware to see if this problem persists.

kennytung said:
My I9500 running latest firmware and having this problem, whenever I open camera (either stock app or 3rd party app) it either start up normally about 2 seconds or much slower than normal (5 seconds or more) or completely reboot the device.
Anyone experiencing the same? I don't know whether this is software or hardware issue?
Sent from my GT-I9500 using Tapatalk 2
Click to expand...
Click to collapse
I have same problem , my s4 get freeze for few sec and reboot......

I have restored back to MDE firmware using odin and camera still get hanged/rebooted. I'm clueless now as this problem cannot always be reproduced hence I'm really afraid if they would agree to replace my phone... And this issue seems to be on many other people S4, it's just that they haven't encountered it yet.

Has happened to me in a couple of occasions as well!!
Sent from my GT-I9500 using xda app-developers app

Same here! It tends to happen when I use one of the animated gif modes or the Drama shot. But its irritating. Cuz I was kinda showing off my phone to an iPhoner friend when it happened for the first time. And I was like, WTF! It had to happen just now??

Mine just happen without reasons, several times a day and it tend to happen when I want to use it most lol, and when I want to replicate it in order to make a video about the issue the damn phone just keep working fine!!! Really hope any expert can have an insight about this

Trying to find a solution here using ideas. Is your sd card full of photos?

bouss said:
Trying to find a solution here using ideas. Is your sd card full of photos?
Click to expand...
Click to collapse
My sd card is a class 10 32gb with barely 300 photos, but I even tried saving to internal storage, same issue. I try turn off location when taking picture, same. Try revert back to factory firmware which is MDE, same.
This issue won't happen very often but the fact that it has appeared many times when I going out and want to take a picture piss me off greatly, what is the point of a phone camera if it cannot capture the moment that I want?

My old phone (not a samsung but it does not really matter) had this reaction when reaching a bad sector on memory. Before getting sad ideas try a reset. Then if it persists head over to the customer care.

hope samsung will look seriously about this issue!!!i didnt pay premium price for this problem!

Same here tried 3 difrend firmwares

No issue on I9505 here.
Sent from my GT-I9505 using xda premium

The camera firmware should be independent form the ROM firmware.
Therefore reverting to previous ROM firmware doesn't restore also previous camera firmware.
AFAIK this was the common experience with Galaxy S2 (that I had too), so it's should be the same with S4: it's not possible for the final user to separately flash a specific camera firmware.
Maybe a future ROM upgrade (which could include a new camera firmware) will solve the problems.

No problems here. Can you reproduce the problem?
Sent from my GT-I9500 using xda premium

I cannot reproduce the issue every time I open the camera, but I would say if I let the phone idle for a while then open the camera then very highly it can hang and reboot, but of course this is not the only case.
But almost everyone can see that S4 camera take too long to start up, and then 1 to 2 seconds to take first focus which is very annoying and you can miss the moment, other phones are not this slow. I really hope this is firmware issue and Samsung can fix it soon, because if it is hardware related then well...
Sent from my GT-I9500 using Tapatalk 2

Advice please

Hello Xda members, I currently have i9300 (S3) and willing to go for a high end phone, I am amazed with Note 3 specs and S-pen, but shocked about how people say both N9000 and N9005 lag and they drop frame while playing games, would like to know your opinions and recommendations for other phone to buy, thank you in advance.

No lag or dropped frames ever for me, only game I play is Dead Trigger 2 and it runs perfectly.
By the way, why are you posting here if you want a recommendation for a device that isn't going to be a Note 3??

B3311 said:
No lag or dropped frames ever for me, or looking game I play is Dead Trigger 2 and it runs perfectly.
Why are you posting here if you want a recommendation for a device that isn't going to be a Note 3??
Click to expand...
Click to collapse
cause Note 3 users are the best to recommend whether to buy it or go for something else, thank you for sharing

darkshaft said:
cause Note 3 users are the best to recommend whether to buy it or go for something else, thank you for sharing
Click to expand...
Click to collapse
OK, understand. In that case my advice is buy it.

darkshaft said:
Hello Xda members, I currently have i9300 (S3) and willing to go for a high end phone, I am amazed with Note 3 specs and S-pen, but shocked about how people say both N9000 and N9005 lag and they drop frame while playing games, would like to know your opinions and recommendations for other phone to buy, thank you in advance.
Click to expand...
Click to collapse
No lag on my device.
Ever since I use it on MJ7 4.3 stock non-rooted, NB7 4.4.2 stock non-rooted and rooted, NC2 custom ROM. All no lagging, and to be frank eversince 4.4.2, the device even smoother.
The best phone in my opinion of all Samsung phone currently, in terms of smoothness and battery. You won't regret to buy. If your country have N9005 (LTE), you better by this one, as snapdragon has more support on this Note 3 forum, because more ppl use it compare to the exynos. But if your country only have N900, then no choice.
PS :
If you ever buy it, first thing that you have to do is download the multitouch test app from google play, and try to touch by 10 fingers (and try to move the 10 fingers around the screen. The 10 fingers should be still detected wherever you move them, then your screen is okay). If got problem, return it direct. This Note 3 device has issue with its multitouch screen, other than that, all are good. :good:
Cheers.

The note 3 camera has problems. The wi-fi and/or GPS interfere with it in normal light and mostly in low light conditions showing up as horizontal lines on screen and when you take the picture. I was expecting a much better camera on a 700€ phone and it has made me question if i'll ever buy a samsung product again.
My stylus has been used a total of maybe 3 times. Never touched it again.
The rest is all great.

Riqz said:
The note 3 camera has problems. The wi-fi and/or GPS interfere with it in normal light and mostly in low light conditions showing up as horizontal lines on screen and when you take the picture. I was expecting a much better camera on a 700€ phone and it has made me question if i'll ever buy a samsung product again.
My stylus has been used a total of maybe 3 times. Never touched it again.
The rest is all great.
Click to expand...
Click to collapse
Just to feedback, my camera doesn't have the problem you have mentioned earlier
My wifi is on, and GPS on all the times, just try to take picture on a low light conditions. No horizontal lines on screen nor on the pic taken.
Cheers.

No issues here whatsoever. Well worth it
Love the Spen, but then I'm a Wacom Intuos user so it's second nature to me to use a pen.
Riqz said:
The note 3 camera has problems. The wi-fi and/or GPS interfere with it in normal light and mostly in low light conditions showing up as horizontal lines on screen and when you take the picture. I was expecting a much better camera on a 700€ phone and it has made me question if i'll ever buy a samsung product again.
My stylus has been used a total of maybe 3 times. Never touched it again.
The rest is all great.
Click to expand...
Click to collapse
You pay 700 euro for the phone, not the camera. Do some basic research into sensor chips before you blather on about camera quality in smartphones. I've explained it numerous times.

I have problems with wifi and mobile network on at the same time! I also have problems with lines when taking a photo in low light! It's only a couple of months old could I address these problems if I root and use a custom rom? I love this phone I've had most galaxy's and I wanna keep it should I root?
Sent from my SM-N9005 using XDA Premium 4 mobile app

ShadowLea said:
You pay 700 euro for the phone, not the camera. Do some basic research into sensor chips before you blather on about camera quality in smartphones. I've explained it numerous times.
Click to expand...
Click to collapse
Actually he has a point, picture quality aside the camera shouldn't have weird artifacts if WIFI or mobile data are on. That is clearly a build issue.

akselic said:
Actually he has a point, picture quality aside the camera shouldn't have weird artifacts if WIFI or mobile data are on. That is clearly a build issue.
Click to expand...
Click to collapse
Clearly not, as I currently have Wifi, GPS, Mobile Data and NFC enabled, and experience no such issue on any camera app, including stock.
(Unless I point at a fluorescent lamp, which is something even my 1800 euro EOS 70D does.)

ShadowLea said:
Clearly not, as I currently have Wifi, GPS, Mobile Data and NFC enabled, and experience no such issue on any camera app, including stock.
Click to expand...
Click to collapse
I meant that his device is obviously faulty, not that all Note 3:s have that issue Or I hope I didn't misunderstand your post...

akselic said:
I meant that his device is obviously faulty, not that all Note 3:s have that issue Or I hope I didn't misunderstand your post...
Click to expand...
Click to collapse
I think we both had a bit of miscommunication there. Most Note 3's had this issue, mine used to as well on 4.3. Since the update NB7 4.4.2 it's gone.

denny1970 said:
I have problems with wifi and mobile network on at the same time! I also have problems with lines when taking a photo in low light! It's only a couple of months old could I address these problems if I root and use a custom rom? I love this phone I've had most galaxy's and I wanna keep it should I root?
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
does the problem occured since D1 you use ?
If so, you should contacted samsung earlier before you root and KNOX it off.
But if only happen after u use custom ROM, perhaps you would like to change to others.

Mines running 4.4.2 kit kat and still has these issues!!!
Sent from my SM-N9005 using XDA Premium 4 mobile app
---------- Post added at 04:58 PM ---------- Previous post was at 04:55 PM ----------
I've not rooted mine as yet! But really wanna but I don't understand the knox part?
Sent from my SM-N9005 using XDA Premium 4 mobile app

denny1970 said:
Mines running 4.4.2 kit kat and still has these issues!!!
Sent from my SM-N9005 using XDA Premium 4 mobile app
---------- Post added at 04:58 PM ---------- Previous post was at 04:55 PM ----------
I've not rooted mine as yet! But really wanna but I don't understand the knox part?
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
and if you are on 4.4.2 and still have the issue, and you haven't rooted, why don't go to the service center. claim from them, since some of us not experience it (especially after 4.4.2).
But u r on NB7 or later? or earlier? if earlier, try to update to NB7 first, and see how.

Sorry not sure what NB7 means does this help identify what I need to know
Sent from my SM-N9005 using XDA Premium 4 mobile app

denny1970 said:
Sorry not sure what NB7 means does this help identify what I need to know
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
yes you are on NB7.
so I guess your choice is to go samsung and claim from them
or maybe wait for someone who knows better, because I have never experienced this thing since 4.3 MJ7.

Thanks for you time much appreciated!
Sent from my SM-N9005 using XDA Premium 4 mobile app

Thanks everyone for sharing, my only fear was the lag issue with touchwiz, but now its gone, my fear now is with horizontal line in camera

Unusual touchscreen problem

I have a problem that is common but solution isn't. In the upper part of screen i have a horizontal ,from side to side,1cm wide unresponsive area. Most of the time it's working but ,for no reason stops.To make it work again i need to change kernel,wipe cache/dalvik and that is it.
I did try number of roms(aosp and stock) and number of kernels and it happened all of them.
Usually it's digityzer ,or cracked scren but my phone was never dropped,banged or else.
Since it's not spreading and there is a way to make it work again i didn'go to repair center beliving it's some software glitch.
People say downgrading it to 4.4.4 or 4.2 did the trick but didn't try that yet but i would go only as low as 4.4.4.
Any idea,maybe same issue?
Sent from my Q10101 using XDA Free mobile app

Stevica Smederevac said:
I have a problem that is common but solution isn't. In the upper part of screen i have a horizontal ,from side to side,1cm wide unresponsive area. Most of the time it's working but ,for no reason stops.To make it work again i need to change kernel,wipe cache/dalvik and that is it.
I did try number of roms(aosp and stock) and number of kernels and it happened all of them.
Usually it's digityzer ,or cracked scren but my phone was never dropped,banged or else.
Since it's not spreading and there is a way to make it work again i didn'go to repair center beliving it's some software glitch.
People say downgrading it to 4.4.4 or 4.2 did the trick but didn't try that yet but i would go only as low as 4.4.4.
Any idea,maybe same issue?
Sent from my Q10101 using XDA Free mobile app
Click to expand...
Click to collapse
If it is a hardware issue, it cannot be solved by software.

spikyb0y said:
If it is a hardware issue, it cannot be solved by software.
Click to expand...
Click to collapse
I think that also but software does the trick and that is odd.
Sent from my Q10101 using XDA Free mobile app

What you desribe seems to just be coincidence. I've had the exact same issue in the lower half of my screen. A line about 0.5-0.7 cm thick, completely unresponsive. Sometimes when I rebooted it would work for a while, sometimes it even worked when the device was in sleep long enough. But eventually the problem got worse up to a point when it didn't work 99% of the time and I had ghost touches on top.
I called Google and got a quick replacement.
Sent from my Nexus 4 using XDA Free mobile app