Database Users

[Q] Encrypted Nexus 10. Decrypt worked twice and no longer accepts pin.

I have a Nexus 10. I wanted to add my corporate email to the device. When I did I was told I had to add a pin number and encrypt the device. I performed both of these actions no problem. I rebooted the device twice during all of this and was able to enter my pin successfully and use the device.
Fast forward to this afternoon. After using the device for awhile I determined that the slowness caused by the encryption was no longer worth having my corporate account on the device.
I go into Settings and delete the corporate account. I tried to go into Security to remove the pin and encryption but both were greyed out. I thought all I had to do was reboot the device and I would be able to disable both.
I rebooted and now I'm stuck at the "Type password to decrypt storage". My pin no longer works on this screen. It keeps giving me a response of "Try again."
Does anyone know what's going on or how I can fix this?

I'm guessing the security is messed up (somehow, don't know how) from removing the corporate account.
But, just for future reference, the only way to remove encryption from an Android device is to factory reset it. It's not as simple as just going into security and removing encryption.
Sent from my Nexus 7 using xda premium

squshy 7 said:
I'm guessing the security is messed up (somehow, don't know how) from removing the corporate account.
But, just for future reference, the only way to remove encryption from an Android device is to factory reset it. It's not as simple as just going into security and removing encryption.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
I heard and seen otherwise. I was shown, by someone who has a Nexus 10, that you can remove the encryption as long as you remove the account and removed the device from the OWA site.
Unfortunately, that person is no longer available to me to help.
So basically I'm screwed and all of my information on the device is gone. No one else has any thoughts?

Well, your data is probably lost, but you can easily factory reset it from recovery.

Skullpuck said:
I heard and seen otherwise. I was shown, by someone who has a Nexus 10, that you can remove the encryption as long as you remove the account and removed the device from the OWA site.
Unfortunately, that person is no longer available to me to help.
So basically I'm screwed and all of my information on the device is gone. No one else has any thoughts?
Click to expand...
Click to collapse
I think you can skip the password via adb. http://forum.xda-developers.com/showthread.php?t=1800799

lKBZl said:
I think you can skip the password via adb. http://forum.xda-developers.com/showthread.php?t=1800799
Click to expand...
Click to collapse
Unless I misread, or misunderstood it looks like that'll only work for *pattern* unlock not pin.
Edit: Nevermind, it looks like this post in that thread might have your answer:
http://forum.xda-developers.com/showpost.php?p=30285850&postcount=12
To the OP, if it's a simple pin, a brute force script or program could make short work of it in minutes (or hours at most; depending on length of password).

Skullpuck said:
I heard and seen otherwise. I was shown, by someone who has a Nexus 10, that you can remove the encryption as long as you remove the account and removed the device from the OWA site.
Unfortunately, that person is no longer available to me to help.
So basically I'm screwed and all of my information on the device is gone. No one else has any thoughts?
Click to expand...
Click to collapse
You saw a way to remove certificates for your corporate email account, not remove encryption from your device.
There is only one way to remove device encryption, and that is by factory reset, by design. It wouldn't be very secure otherwise.

Skullpuck said:
I heard and seen otherwise. I was shown, by someone who has a Nexus 10, that you can remove the encryption as long as you remove the account and removed the device from the OWA site.
Unfortunately, that person is no longer available to me to help.
So basically I'm screwed and all of my information on the device is gone. No one else has any thoughts?
Click to expand...
Click to collapse
Sorry, you heard wrong, or you were listening to a fruitcake. By definition you cannot "remove" encryption. It changes the whole file.
Think of it like this. I just scrambled an egg. Then I'm like "oh no! I don't like scrambled eggs! Can someone help me remove the scramble?"
It's not that easy. Sure, there is brute force, if your apps were THAT important it might be worth it to try.
But the short solution: factory reset your data, or give it the pin it wants.
Swiped from my Nexus 10 using xda-developers app

In the future, NEVER use the corporate account system built into iphone / android, this let's your company apply security policies that can wipe your device remotely, and your encryption junk. Use something like Touchdown app which still syncs your contacts, emails, and calendar into your device for any other app to use, but the security policies only get applied to Touchdown. I know this from experience when my former company's IT department "accidentally" wiped everybody's devices messing around in Exchange. "Whoops."

Does the phone come preloaded with buyers Google info ?

Im receiving my Pixel today . However someone else with a Google account used thier info to order the phone and financed it . I read on Reddit that someone else was having a problem erasing everything and putting his Google acct on it .Read that a factory reset won't solve it either. Is this true ? Thank you
Sent from my SAMSUNG-SM-N930A using Tapatalk

It should not have a google account attached to it at arrival. You will go through the set up process as normal and add your Google account that way.

Awesome thank you
Sent from my SAMSUNG-SM-N930A using Tapatalk

As long as the device hasn't been used with another google account and then sold you'll be fine if it's new in box. If it's been activated/used the original user will need to sign into the device and remove their account info.

mastaofdacat said:
I read on Reddit that someone else was having a problem erasing everything and putting his Google acct on it .Read that a factory reset won't solve it either.
Click to expand...
Click to collapse
That is likely an instance where somebody bought a used phone from another person (not a new one from Google), and the seller didn't remove their account before performing a factory reset. So, that person ran into "factory reset protection" (aka FRP). That is by design, to prevent a thief from using your phone by just factory resetting it.
https://support.google.com/nexus/answer/6172890?hl=en
A new device should not have another user's account info in it, so FRP won't come into play.

I just got mine in today. I have mine as US carrier unlocked. So far it only came with Google apps only. Everything else is downloaded via Google Play. I don't know what differences there are to the Verizon version. I can tell you think, there are a ton of amazing features that I have seen so far. The camera is one. I wish I could test out the VR capabilites, but I will use the cardboard for now.

mastaofdacat said:
Im receiving my Pixel today . However someone else with a Google account used thier info to order the phone and financed it . I read on Reddit that someone else was having a problem erasing everything and putting his Google acct on it .Read that a factory reset won't solve it either. Is this true ? Thank you
Click to expand...
Click to collapse
Are the last four digits of the IMEI 4642?

Locked out of Phone, No Google Password

Hello!,
Just recently purchased an unlocked S7 SM-G935F phone several weeks back, and got locked of the google account. I can't get password from google because I think the password was compromised. Google refuses to provide the password or reset it. So, my question is how can I modify this phone without having the developers tab tap 7 times get back to it's original firmware? Any advice would be appreciated. Thanks in advance!

Sorry but you didn't give enough information.
First of all, if the phone is not yours, give it back to the owner or don't try to access data without passwords: it is illegal, though impossible too.
If it's your legitimate property you can reset your google password with the methods you configured. If you find no way suggested to recover your password you will have to contact directly google customer service and hope they will try to verify your identity and give you someway access to your data, and device too.
The thing of developer option it's not correlate to your problem, maybe you want to install a custom aoftware (rom, kernel etc) but you didn't say that. And anyway there are tons of guides which you maybe already read. If your device is locked there's no way to recover it without your google password. Don't try flash strange things you will brick it.

Suspect

Sprov said:
Sorry but you didn't give enough information.
First of all, if the phone is not yours, give it back to the owner or don't try to access data without passwords: it is illegal, though impossible too.
If it's your legitimate property you can reset your google password with the methods you configured. If you find no way suggested to recover your password you will have to contact directly google customer service and hope they will try to verify your identity and give you someway access to your data, and device too.
The thing of developer option it's not correlate to your problem, maybe you want to install a custom aoftware (rom, kernel etc) but you didn't say that. And anyway there are tons of guides which you maybe already read. If your device is locked there's no way to recover it without your google password. Don't try flash strange things you will brick it.
Click to expand...
Click to collapse
Nope, it's my phone. I purchased it several weeks ago as mentioned before. I have a receipt from Amazon as proof. I honestly got locked out of the phone and can't recall the exact password because I probably tossed it away. I've called google 4 times still no avail. I would like to install a custom rom if possible. Any other suggestions? Id be willing to donate a few bucs.

JoeJingle92 said:
Nope, it's my phone. I purchased it several weeks ago as mentioned before. I have a receipt from Amazon as proof. I honestly got locked out of the phone and can't recall the exact password because I probably tossed it away. I've called google 4 times still no avail. I would like to install a custom rom if possible. Any other suggestions? Id be willing to donate a few bucs.
Click to expand...
Click to collapse
Then go back to the Amazon seller and ask him/her.

I'm sorry but if you write here on xda you will likely find people who know what is going on. And anyone would be suspicious if you're asking to bypass a security lock. There are 2 cases, one is that that ain't not your device, the other is that you're so dumb to lock a 700$ device with a password you don't remember saying bull****s like " the password was compromised " or, which is fantastic, " I called Google 4 times" like if they have a number to call to get Samsung assistance. I'm really happy theres no way to acces phone without correct psw, but if you want you can keep waisting your time.Mods please throw away this tief

You forgot or "lost" your Google password? This doesn't sound right.
Why not recover your Google password using their online system?

"I cant recall the password because I probably tossed it away"
Love the "probably". Can be hard to keep track of bulls***.
Make your mind up - find a lie and stick to it. Did you probably toss it away or is the password "compromised"?

Good luck trying to fool anyone in here to help you out with your "problem".
If it was legitimately yours, then you would've set up a fingerprint and not only a password, don't you think that would've been smart? That way you would've not been "locked out of phone". Emphasis on "If it was legitimately yours".

Smell test is clear...

Password was compromised, password was tossed away... sounds legit!

I've actually done what this guy has but I did it on a freshy right outta the box with me swing the first owner. However this does seem suspect I would help if I knew you were the first and only owner but seeing you're not I cant.

I'm in the same boat. My father-in-law somehow got his S7 edge locked and forgot his google password at the same time. He went to a Verizon store, but they only told him to recover via google. He shipped the phone to me to try and help him unlock it. Google password recovery is by 3 methods:
1) send a text to the phone. Of course this doesn't help because I can't unlock the phone. I hear the tone when the text comes in, but can't retrieve it
2) Sends a code to another email associated with the google account. He swears its his daughter's email address, but when we put that code in, google says it doesn't recognize her email as authorized
3) tell google what month & year the account was created. He can't remember that either
At this point, I'm willing to pay someone to fix it. I believe it has the newest Nougat firmware. I tried many suggestions from YouTube, but I can't even get to the menu where you connect to a wifi signal.
Anyone willing to help or just think I stole the phone like the previous guy?
Dave

deptrai1 said:
1) send a text to the phone. Of course this doesn't help because I can't unlock the phone. I hear the tone when the text comes in, but can't retrieve it
Click to expand...
Click to collapse
Put the SIM into another phone and receive the SMS. Simple.

the_scotsman said:
Put the SIM into another phone and receive the SMS. Simple.
Click to expand...
Click to collapse
THANK YOU!. At least I made some progress. Now I find myself in an endless loop...the phone keeps saying "This device was reset. To continue, sign in with a Google Account that was previously synced on this device".
My father-in-law has 2 Google accounts. Having put his sim in my phone, I was able to reset passwords for both of these Google accounts, but the phone doesn't like either of them.
Any more suggestions?
Oh. Without the sim, I was finally prompted to connect to a wifi.
Is it possible that no Google account was synced with this device?

guys... try to fix ur google accounts in a pc .. after u finish and u have the email and the password. just enter it to the phone.. u dont need to doo all the work from the phone

thebiggboss180 said:
guys... try to fix ur google accounts in a pc .. after u finish and u have the email and the password. just enter it to the phone.. u dont need to doo all the work from the phone
Click to expand...
Click to collapse
I've fixed (can now log in) two of my father-in-law's google accounts. Its just that the phone isn't recognizing either of them now. I don't know if he has a 3rd account of if it was possible to set up the phone without one. I'm on Verizon with an iPhone so I don't know anything about android or google.
Read that you have to wait 24 hours after changing Google password, so I'll try it again tonight.

the scotsman - You are my F*CKING hero! 24 hours after resetting the google password, the S7 edge recognizes it and is now unlocked. My father-in-law (& mother-in-law) thank you.
Dave

Can't get passed FRP.

My mother sent me a S7 Edge from T-Mobile (SM-G935T) to give my aunt. I received it, removed my mother's e-mail from it, reseted to factory settings and after log-on, FRP popped in. It asked for a email previously configured, so i got my own again and worked just fine. Send it to my aunt that didn't knew how to configure a new email for her and i think she sent for some friends to try it. Everybody apparently got a e-mail there and tried to format, i have no further info about that. The problem is... She sent me the smartphone again and now i can't get passed FRP.
TL;DL: Can't get passed FRP.

FRP lock = To prevent stolen phones to be used. Log in to the Google account you used before wiping.

@Eric1084, the think is that my account is no longer able to log in cause the device was sent to multiple persons that tried and got their account there.

@Eric1084, the think is that my account is no longer able to log in cause the device was sent to multiple persons that tried and got their account there.

You should contact the people you've given access to the phone, and ask whether they forgot to remove their account from the device prior to wiping it. You can ask them to temporarily change their Google account password, so you can log in and remove their account. Any other solution will be attempting to circumvent Samsung's safety measure to prevent stolen phones from being activated/used.

Problem with google account

Hi guys, so I wanted to sell this tablet and I thought it would be easier to just Hard Reset it and then go by the usual initial configuration. The thing is, my account it's not working.
The tablet has my little girl's account and it was family linked to mine, but none of the two accounts does it.
I've tried some tutorials to bypass this but they just doesn't work, *#0#* doesn't show anything, I can't install APK's even with SmartSwitch, Configurations just random says "Stopped Working" and so on.
Did someone ever encounter something like this? I done the FRP thing once when my mom forgot her account password but it was pretty easy.
Cheers!

BrandonAKG said:
Hi guys, so I wanted to sell this tablet and I thought it would be easier to just Hard Reset it and then go by the usual initial configuration. The thing is, my account it's not working.
The tablet has my little girl's account and it was family linked to mine, but none of the two accounts does it.
I've tried some tutorials to bypass this but they just doesn't work, *#0#* doesn't show anything, I can't install APK's even with SmartSwitch, Configurations just random says "Stopped Working" and so on.
Did someone ever encounter something like this? I done the FRP thing once when my mom forgot her account password but it was pretty easy.
Cheers!
Click to expand...
Click to collapse
Sorry, but FRP is no longer "easy to bypass". If the google account is one of a family account, you might be able to use the password manager in Chrome to find the account login and password.

Yeah, I tried with both of the accounts but none works pretty weird situation