Ghost touches while charging. - Moto G4 Questions & Answers

There is a huge thread running for the same in Lenovo forums https://forums.lenovo.com/t5/Moto-G...ging-issue-quot-ghost-touch-quot/td-p/3337242
However, all the moderators say that the only possible solution is to take my phone to a service centre. For now, I cannot go to the service centre till next year's July because of some reasons, and also I cant't wait to root my phone too. I just want to know if it is a software related issue or hardware's.

Try another charger and cable. A badly filtered power supply can induct some transient spikes in the data lines.
Sent from my Le Pan TC1020 using Tapatalk

I get that only on a non stock charger. When I use the stock charger it fine.

If it's still under warranty it can be sent in for repair. The ghost touch is a known issue when charging. Just turn the screen off and back on and it usual fixes it.

matt55555 said:
Try another charger and cable. A badly filtered power supply can induct some transient spikes in the data lines.
Sent from my Le Pan TC1020 using Tapatalk
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Click to collapse
Same problem...it's some software issue. Only occurs when charging and if you lock and unlock the screen again, it's back to normal. Very probably a software issue; same as the random reboots, that are related to the time zone (yeah, I know)...
Cheers.

Ghost touch when warm.
Ghost touch seems to happen when my phone gets a little warm on charger or off. Sometimes turning the screen off helps other times the problem persists. I have two G4 purchased at the same time, ghost touch on both. Ghost touch allways generally in the same area on one phone and on the opposite side of the screen on the second phone. If the Nougat update does not fix this problem, which I have my doubts, I will be sending mine in for repair.

01000001 said:
Ghost touch seems to happen when my phone gets a little warm on charger or off. Sometimes turning the screen off helps other times the problem persists. I have two G4 purchased at the same time, ghost touch on both. Ghost touch allways generally in the same area on one phone and on the opposite side of the screen on the second phone. If the Nougat update does not fix this problem, which I have my doubts, I will be sending mine in for repair.
Click to expand...
Click to collapse
Little did you know at the time that we were not going to receive nougat on our device. **** me.

Related

[Q] Desire HD - Random screen behaviour

Has anyone else found that occasionally the screen starts going mad? I will unlock the phone and suddenly it starts going into various menu options, brings up a browser or brings up widget settings. It's as if there is an invisible finger using the screen, although it's so fast it's as if there is a buffer of actions.
I'm not sure what causes it, but a colleague has a Samsung Galaxy and reckons he gets it when moisture gets on the screen. My screen has never been wet or near anything wet.
Additionally, I've noticed it was happening just now when I was charging the phone via USB. When I unplugged it the behaviour stopped.
Anyone else?
Yao
Never had that before , maybe a application you installed that is acting wierd?
I had a application installed that just drained my batt like hell.
I also reboot the phone after heavy duty, meaning using the explorer , games, ....
me too!
I'm getting the same problem at the moment. It takes me about 5 attempts to unlock the screen. Once I'm in, sometimes it responds to my touch, sometimes it doesn't, other times it just does random stuff. It's making the phone totally unusable .
I got the phone on Monday (3 days ago) this is the first time it happened. I'm sat in a cafe atm and it's quite humid in here; if it's a problem with moisture could the humidity explain it?
I once had a similar problem with an ipod touch after it had been in a bag with a leaking water bottle. It went OK by itself after a few hours.
Anybody else got any thoughts?
Thanks
Damian.
The thing that I had to get used to was gripping the phone properly. The lower right quarter of my right hand is a bit chubby, so when I gripped the phone my palm ended up wrapping around the phone and resting on the screen somewhat. This would result in the screen not always unlocking right, sometimes selecting widgets and icons on my homescreen, restricting scrolling in the browser and random text entry.
Since I've altered my grip I don't get those problems any more.
My tattoo does this all the time....
Looks like exposing the phone to extreme conditions like heat or humidity makes this...
I used to keep my phone next to my Burning furnace i7 HP laptop and there is an LCD leak now on the screen :-(...since i noticed the leak, the phone started behaving more cranky....
update ...
Just to give an update, my phone is OK again now. By the time I got home a few hours later it had sorted itself out.
It's a HTC Desire HD, btw.
Damian
I had the same problem when I used a non-HTC charger.
Same problem here happens when charging with the original charger, when tyring another HTC charger with the same model number the problem is gone.
My guess is the charger that came with the phone is defective.
A workaround: I'm using a case for my DHD, when this problem happens I can get the screen to act normal by keeping the phones body (metal part) in direct contact with my hand.

[Q] G2 Screen Issues

Hello,
I've been having touch screen issues lately, since i rooted and switched to CM 6.1 a couple of weeks ago. The screen will work perfectly for a little while, but will inevitably stop responding. I'm using launcherpro, though i don't believe that's the issue- it happens regardless of which launcher I'm running (I've tried others and experienced the same issue. The optical scroll pad will still "sort of" work- better than the screen (which will respond to the occasional touch after the problem begins, but barely does). If I reboot, the problem will usually go away for a while again, but will recur. I wind up needing to fix the issue once or twice a day. I don't think it's a hardware problem because the reset fixes it, so I assume it is then software. Also, i don't remember having this problem with the stock rom. Has anyone else experienced this, or does anyone have any ideas?
Thanks!
Dunno how useful this will be, but have you tried reflashing CM?
Sent from my T-Mobile G2 using XDA App
Same problem here. But I've noticed sometimes if I'm using the phone not in my hand (on car dock or just on table) this problem seems to happen more...but when I hold it in my palm then works fine.
But sometimes it just becomes unresponsive. Am running virtous's rom on my g2. But I can remember having the same issue when running cm on my g1 days too. Reboot always fixed it, just gets annoying.
Anyone have fixes to this? Thanks!!
Sent from my HTC Vision using XDA App
I personally use GV 7 or sparksmod and. Never had a problem, these are the best roms I think for this phone.
Sent from my HTC Vision using XDA App
Been having this exact problem for weeks now. And I believe it is a hardware problem, probably some sort of short in one of the ribbon cables or the digitizer itself. Occasionally, actually 85% of the time I'd try to open an apparently and the phone would act if I held my finger down and then the apparently icon gets selected...very annoying cus it happens over and over a couple times, all I can do is keep trying until it does what its supposed to. Also with the on screen keyboard when I'm texting it'll act like I'm holding down on one of the letters and keeps bringing up the special characters to that letter...or ill tap delete to delete a spelling error and it'll end up holding it down and deleting my whole damn text and I can't stop it.
At first when this first started happening I could simply tap the screen and it would stop the crap it was doing and work fine. As time went on I noticed I kept having to hit it harder and harder for it to correct it. Wellllll guess what? Last night it was acting up horribly and I slammed my closed hand against it while it was on the desk and it cracked the LCD screen and now the phone is completely useless, even though the outer touchscreen is perfectly fine.
The restarting of the phone also usually fixed it for me as well but only for a few minutes.. which also makes me think its a short because after the phone is turned off whatever part is shorting out, that circuit is closed and just takes time until you press on the screen in whatever spot to cause the two parts to touch and create the short all over again.
Anyways that's my story...just don't get angry and slam down on the screen lol. This is my 2nd G2 and I'm tired of it, probably just going to get a nexus s or just go back to the nexus one, atleast it was reliable.
huh28 said:
Same problem here. But I've noticed sometimes if I'm using the phone not in my hand (on car dock or just on table) this problem seems to happen more...but when I hold it in my palm then works fine.
But sometimes it just becomes unresponsive. Am running virtous's rom on my g2. But I can remember having the same issue when running cm on my g1 days too. Reboot always fixed it, just gets annoying.
Anyone have fixes to this? Thanks!!
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
if you open the battery cover u can see that there are connectors that closes the whole circuit, so when u are holding the phone the back cover works like a grounding area that makes the screen responce to your touch. Acapacitive screen works like this: when you touch in any area on the screen, you simply are breaking the electrical field that the screen has, the screen "feels" where u break it and tells the operating system.
the electrical field depends on the human body a bit to make the circuit complete, so when u touch the metal parts of the phone, the screen works like it is designed.

Unresponsive touch screen :(

The top part of my phone does not respond to touch anymore... it is impossible to bring down the notification bar... and once in a while the whole screen goes unresponsive.. tried factory reset but still the same problem..
am having the same problem since 2 days back
after reading some of the posts i found that the Digitizer For HTC G6 Legend A6363 should be replaced with new one i ordered mine from ebay
ebay.com/sch/i.html?_from=R40&_trksid=p5039.m570.l1313&_nkw=Digitizer+For+HTC+G6+Legend+A6363&_sacat=See-All-Categories
waiting for the item to be delivered
I've also got a touchscreen issue: the area of the notification power widgets is unresponsive... the rest of the screen works fine, but I don't know for how long :/
nnssxx said:
I've also got a touchscreen issue: the area of the notification power widgets is unresponsive... the rest of the screen works fine, but I don't know for how long :/
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Click to collapse
Do you have widgetlocker, by any chance ?
Or a lockscreen replacement which disable the notification bar during the "slide to unlock" state ?
I didn't know there was such thing as widgetlocker. I use CM7 latest nightly, never seen that thing.
I also facing this problem from last 2 weeks and i also think this is digitizer problem. If anyone else found the solution else changing the digitizer, then please post.
This is beautiful phone but htc added a poor quality things in it, due to which many users facing such problems.
Nah.. I dont think its because of widget locker.. its the digitizer..
well that's a shame, gotta buy a new digitizer on ebay after just over 1 year of use...
I know.. this sucks... Im planning to upgrade though.. Any of u guys have any suggestion?
Depends on your carrier if you want suggestions for an upgrade.
...but that would drive the post off-topic.
Sent from my HTC Legend using XDA App
I have the same problem. my screen doesnt work anymore because some water got in from the grill above the screen :S
should I try to take apart and dry off or shall I buy a new digitizer directly?
I think it may be a good idea to try disconnecting your digitizer and reconnect it as it just might be helping. I did it on my girlfriends legend and it has been working perfectly ever since. Maybe a good idea to at least try that before buying a new one. So i guess it could be in the connector to? At least this worked for me.
My touch screen dosent work at times. but after rebooting the phone the problem becomes solved. But the problem comes again after a week or so. Any suggestions guys??
Earayil said:
My touch screen dosent work at times. but after rebooting the phone the problem becomes solved. But the problem comes again after a week or so. Any suggestions guys??
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Click to collapse
I also have this problem, but if I wait a couple of minutes the touchscreen
becomes responsive again. Half of the screen works when it's unresponsive (right half of the notification bar and down). It's quite annoying but I cannot afford a new phone at the moment.
I'm also wondering if this might be temperature related, this problem reoccurred very often during the summer but stopped during the winter. But now (spring) it's back again.
My problem got worse and the phone became totally unresponsive, changed it, got a new phone.
Tanayar said:
I also have this problem, but if I wait a couple of minutes the touchscreen
becomes responsive again. Half of the screen works when it's unresponsive (right half of the notification bar and down). It's quite annoying but I cannot afford a new phone at the moment.
I'm also wondering if this might be temperature related, this problem reoccurred very often during the summer but stopped during the winter. But now (spring) it's back again.
Click to expand...
Click to collapse
exact same problem here, mine works when it feels like working, totally random, I simply can't understand why, I doubt it's the temperature... I think its in the device theres something wrong, I smack it numerous time and it works right after a big smack on the screen, or rub your whole hands on the screen, also, the angle you are holding the phone affects this problem, if none of these work, a phone restart always makes it work at the beginning. Oh boy did my phone took and taking much beating... oh well, I wish I could permanatly fixed the problem here, as I was thinking of handing the phone to my brother when I upgrade, I'm using CM 6.1.
I still recommend the same thing that i posted earlier here, her screen still works perfect.
I had the same problem few months ago. The problem is with the touch digitizer. I bought a digitizer on ebay and replaced it myself. After that my phone has been working fine. Its not that hard to replace it if you have a small knowledge about hardware.
I use to get that unresponsive screen issue only in the summertime, plus it gets worse if I add humidity (read: sweat). I just need to give it some time then to dry off/ cool down outside my pocket, and it's all fine again.

unresponsive touchscreen?

My nexus 7 currently has an unresponsive touchscreen. Almost none of my touches are working now and yesterday the tablet was working just fine but some of the touches were not working. Now almost all the touches arent working, did the hardware just fail on me?
lovenokia said:
My nexus 7 currently has an unresponsive touchscreen. Almost none of my touches are working now and yesterday the tablet was working just fine but some of the touches were not working. Now almost all the touches arent working, did the hardware just fail on me?
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Click to collapse
Here is what I posted yesterday on another thread, but short answer is that yes it's most probably hardware fault (I don't have picture at work, so can't attach it here).
I purchased my Nexus 7 from Staples during business trip to San Francisco. My device started having touch screen issues after few hours. Factory reset did fix it and I liked the device a lot so I didn't return it as I thought touch screen issue was just a SW glitch. Issue came back at the airport . Unfortunately I didn't have time to return the device at that point. Issue wasn't manifesting itself all the time, but seemed to come up every time I plugged the device in charger. Symptoms were exactly as in this video: http://www.youtube.com/watch?v=uVkvCXDKU2M and the other one in which multitouch is demonstrated. I suspected different applications as a reason to the problem as well as faulty charger. Then I found this thread and became assured that this must be a HW problem.
As I'm living in Finland and don't know when my next business trip to USA will take place I decided to try and fix the problem myself. I took off the back cover and touch screen worked perfectly. Initially I suspected grounding problem but pretty soon came to conclusion that it can not be the case. The problem in my case was the "sponge" pushing (what I assume is) display / touch flex. I have marked that in the attached picture. Even a very light touch to sponge caused touch screen to go crazy. As I don't have the luxury of immediate warranty repair I decided to remove the sponge and my Nexus 7 has been working flawlessly ever since. I can even charge and everything works as expected. When I started charging the device I placed my Nexus 7 on the table. It probably caused slightly increased pressure on back cover and therefore to "sponge". After removing the sponge I can't see any of the touch screen problems I was having. Couldn't be happier as I don't have any of the other problems people have found and device is working as it should, at least for now.
I don't encourage anyone to do what I did, but if you are in the same situation as I was with imported device, you can try to take off back cover and see if the problems are fixed. You should be very careful though not to break the device especially when it's powered on with back cover off. Hope this helps someone.
EDIT: 22.8.2012. Forgot to mention, that turn of WiFi if using device with back cover off. Turning off NFC and GPS won't hurt, although GPS is receiving only. Reason is that antennas are located on back cover.

[Q] Touch screen is broken, how to diagnose?

My phone, not damaged in any way I know, has suddenly developed a touchscreen problem. There is a 2cm thick band across the middle of the screen which no longer responds to touch.
Do I need to take it to the phone doctor, or are there some software issues I can eliminate first? Thanks.
forgottenit said:
My phone, not damaged in any way I know, has suddenly developed a touchscreen problem. There is a 2cm thick band across the middle of the screen which no longer responds to touch.
Do I need to take it to the phone doctor, or are there some software issues I can eliminate first? Thanks.
Click to expand...
Click to collapse
My Nexus 4 began to display the same problem a few days ago.
I found this thread in the archives that may help you: http://forum.xda-developers.com/nexus-4/help/section-touch-screen-t2232903
It has suggestions like charging the phone with lower amperage (trough a laptop USB port) and unplugging and plugging again the screen connector.
I'm not comfortable doing the latter without having a replacement phone in case things go worse, so I ordered a Nexus 5 before I try to open the phone myself.

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