Related
So i just got my phone on march4 and i found out 2 major problems on my s7 edge i did a research and seems to be im not the only one with this issue.
1- Bluetooth doesnt work with any wireless speaker i can connect the phone to the speaker but the music come from the phone speaker.
2- the headphone jack make static and horrible noise when you use a aux cable (for example i use my phone on my car with a aux cable and this static breaking noise is problem) now seems to be that the cord doesnt go all the way in into the headphone jack which is a huge concern to me.
3- when you are trying to listen music or audio trough the 2 option above the volume rocker only change the Ringtone volume not the Music/audio volume another big problem.
4- the stock music player is gone
A last i call samsung regardless the problem and they told me they will escalate the situation and they told to go to my carrier to order a replacement if i want to. so people remember you only have 15 days to return or get a replacement if you have the same problem.
All audio related - Sounds handset specific? Good luck on the replacement
Sent from my Nexus 6P using Tapatalk
Has to be defective unit
Sent from my SM-N920W8 using Tapatalk
1- i am using it in my car as bt speaker listening to pandora no prob
2- using jack for speakers at work all night pandora no static (change ur aux maybe?)
3- perfectly working for me
4- i dont see it too lol i see google play music and milk music thats it
I can't believe that these issues could be in all S7! In my opinion, it sounds like it's a faulty handset
We ordered two S7's and we are having the same noise issues with headphones. It makes a horrible noise but only when we are in the house. If you go outside, the noise stops. We have tried various things like disconnecting the wifi and nothing works. The headphones worked fine with the S5
1 is an easy fix simply user error, swipe down on the top of the screen and you should be able to select an "Audio Path/Audio Output" and from there select your speakers or headset. As for the static interference, it's hard to say what the source is from but it only occurs (at least for me) in high volume settings. Either get a shielded aux cable or use a portable amp, which is what I've been doing. If you do return it, keep us updated, I'm curious if if the static is "normal" or a defect.
Samsung's music app can be downloaded from "Galaxy Apps"
My husband and I got an s7 edge as well and we hear the same static noise when it's plugged into the aux cable. I've been thinking about taking it to my att store to see if they can help.
Static noise fix!!!
First you want to open up settings and go into sound and vibrations then you want to scroll down to swap sound quality and effects when you have an aux cable plugged in go ahead and switch the HQ upscaler from off to on and that is your solution to fixing static noises with the galaxy s7 and the galaxy S 7 edge. Everyone's welcome
I'm having the static issue as well. As soon as I touch the headphone jack (on the cord) the static is noticeable. The volume also changes.. Tried 3 different headphones, all the same.
Does this happen to anyone else?
Static issue is gone. However using the audio cable plugged into the auxiliary port in my car the audio sounds as if I'm listening through the speaker on the bottom of the phone but it's coming through the car speakers. I've tried every different setting in sounds and equalizer setting and nothing works. Looks like I may be sending 4 phones back and going with the G5
I am also having issues with the Galaxy S7, static noise from internal speaker and headphones. When you restart the phone it goes away and sounds crystal clear. I am not sure what could be causing this to randomly start, and why doesn't it happen constantly and it goes away when restarting the phone? The Samsung tech support agent said maybe an app I have on my phone is causing it. It happens with YouTube and samsung milk music, I'm not sure why only sometimes. Also it's weird that it happens in both samsung headphones and the internal phone speaker, even at low volumes.
Stock music player is not gone. Its in sam market. Taken away to make the software as bloatwarefree as possible. Blutooth through car speaker also works fine here.
Sent from my SM-G935F using XDA Free mobile app
Just curious if anyone has tried to use an auxiliary cable and plug it into the auxiliary port on their car stereo? How is your audio coming through?
IVIatthew said:
I am also having issues with the Galaxy S7, static noise from internal speaker and headphones. When you restart the phone it goes away and sounds crystal clear. I am not sure what could be causing this to randomly start, and why doesn't it happen constantly and it goes away when restarting the phone? The Samsung tech support agent said maybe an app I have on my phone is causing it. It happens with YouTube and samsung milk music, I'm not sure why only sometimes. Also it's weird that it happens in both samsung headphones and the internal phone speaker, even at low volumes.
Click to expand...
Click to collapse
Mine is having exactly the same issues as yours! The only way to avoid such noise is to use the BLUETOOTH speakers/headphones. What can we do now? Ask samsung to give us a new s7edge to try? Is S7e all like this?
I have a lot of static through car speakers with auxiliary cord
I've now tested 4 different headphones, 3 of them give static at the lightest touch to the headphone jack, 1 works perfectly fine.
I've never had this issue with any phone before and I have no idea what's causing it. UHQ setting doesn't make any difference.. Is it the IP68 rubber inside that's causing it?
I haven't got any of these audio issues, but allow me to list the devices I use:
BT to Mazda 6. No issues.
BT to Sony SBH-80 headphones. No issues.
BT to LG 'sound base' LAP250H. No issues.
Wired to Sennheiser sports headphones. No issues.
What I would say with aux cables, is that the quality of the cable can be the problem. If you've bought a very cheap cable off eBay then you might want to try a better quality cable - see if you're lucky enough to test one from an audio shop but DON'T let them talk you into buying some stupid £20/$20 3.5mm jack.
For bluetooth the phone will need to recognise the device as being able to play audio. There's two bluetooth outputs detected by my Mazda; I can either have the car take audio only, phone only or audio+phone. Now obviously a bluetooth speaker should default to taking audio, but I wonder if the speaker itself is at fault?
jr64007 said:
I have a lot of static through car speakers with auxiliary cord
Click to expand...
Click to collapse
I've tried both of our Galaxy S7 Edge and S7's and different types of audio cables and with every one of them there is a problem with poor volume level where I can max the volume on both the car stereo and the phone and there's no bass. I've even taken them to Best buy and tried them on aftermarket radios and produce the same results. The samsung rep gave me the 800 number to Samsung.
I want to know if it's a hardware or software issue.
I noticed a constant hiss or static sound coming from my car speakers whenever there was silence during music playback from my phone when connect through the aux cable. I thought it was a hardware problem. Lucky for me it wasn't and I didn't have to exchange my phone or cough up any money. Easy fix was, I went into settings under sounds and vibrations and went to sound quality and effects and turned on the uhq upscaler and the static was gone. I worked and sound is much better! If the option is grayed out, insert the plug into the headphone jack. Hope it works for you!
jayb222 said:
I noticed a constant hiss or static sound coming from my car speakers whenever there was silence during music playback from my phone when connect through the aux cable. I thought it was a hardware problem. Lucky for me it wasn't and I didn't have to exchange my phone or cough up any money. Easy fix was, I went into settings under sounds and vibrations and went to sound quality and effects and turned on the uhq upscaler and the static was gone. I worked and sound is much better! If the option is grayed out, insert the plug into the headphone jack. Hope it works for you!
Click to expand...
Click to collapse
You know I love to you right!!!!!... I thought I messed up my phone by doing water tests... Lmao....this worked instantly.....thank you!!
Solution Partially works
I've owned 2 Samsung Galaxy s7s and the UHQ toggle works but I still get a hiss when I'm in an application and there is no sound playing. For example, when I have the GPS on, I hear the hiss until the navigation starts talking. This is the same situation with podcasts and spotify. It's annoying but is it just me? I'm ready to downgrade to the S6
If you are using it for AUX in, you can eliminate the hum from ground loops by adding a Y adapter, and a set of headphones to the mix of your aux in, it will cancel the ground loop in the headphones and will be crystal clear for you.
d33dvb said:
If you are using it for AUX in, you can eliminate the hum from ground loops by adding a Y adapter, and a set of headphones to the mix of your aux in, it will cancel the ground loop in the headphones and will be crystal clear for you.
Click to expand...
Click to collapse
Really? This works?
kcb2627 said:
Really? This works?
Click to expand...
Click to collapse
You'd probably be better off with a ground loop isolator. Less clunky.
https://www.amazon.com/Mpow-Ground-...75153270&sr=8-1&keywords=ground+loop+isolator
Note 4 (sm-910t) 6.0.1(ota)
rooted + beastmode kernel + viper4android.
Baseband: epj2
Tested with multiple headphones on my note 4(all had static), and with an iphone 5s(no static).
Everything not mentioned is stock.
Hey this problem has been driving me nuts. Any audio(excluding music player) output through the headphone jack will be accompanied by a very prominent static noise for the duration of the sound and lingering after for about 2-3 seconds. Problem existed with UHQ enabled and before and after rooting.
A strange occurrence before I rooted was if I would play any music file on my phone, i would get terrible static even with UHQ enabled, but if i navigated to Adaptive Sound in my settings, and just merely opened the page it would instantly stop the static, despite Adaptive Sound being disabled. When the track would end and play the next track... bam static came back until i navigated back to the Adaptive Sound page(still disabled). Enabling Adaptive Sound didn't help either, but then toggling it off would silence the static for the duration of 1 track.
My next step was to root my phone, and install viper4android. After doing so, it seems that UHQ has started functioning correctly now, and disables all static during music player playback, but this leaves me with static during everything else while my headphones are plugged in(YouTube/webplayer podcast/touch screen noise).
Any ideas would be greatly appreciated, thanks!
Edit: Problem exists on phone back speaker as well, even when audio is muted. Soft buzzing noise when audio is muted, and then a pretty prominent static when volume is raised above 0, sound of static does not increase with further volume amplification.
Edit 2: Would it be worth it to try downgrading to kit kat or flashing to nougat?
Same issue with audio output of my Note 4 (SM-N910T)
Hi, did you solve the problem with audio output of your Note 4? I'm having same issue with my Note 4 (SM-N910T)
FakeNewsExpert said:
Note 4 (sm-910t) 6.0.1(ota)
rooted + beastmode kernel + viper4android.
Baseband: epj2
Tested with multiple headphones on my note 4(all had static), and with an iphone 5s(no static).
Everything not mentioned is stock.
Hey this problem has been driving me nuts. Any audio(excluding music player) output through the headphone jack will be accompanied by a very prominent static noise for the duration of the sound and lingering after for about 2-3 seconds. Problem existed with UHQ enabled and before and after rooting.
A strange occurrence before I rooted was if I would play any music file on my phone, i would get terrible static even with UHQ enabled, but if i navigated to Adaptive Sound in my settings, and just merely opened the page it would instantly stop the static, despite Adaptive Sound being disabled. When the track would end and play the next track... bam static came back until i navigated back to the Adaptive Sound page(still disabled). Enabling Adaptive Sound didn't help either, but then toggling it off would silence the static for the duration of 1 track.
My next step was to root my phone, and install viper4android. After doing so, it seems that UHQ has started functioning correctly now, and disables all static during music player playback, but this leaves me with static during everything else while my headphones are plugged in(YouTube/webplayer podcast/touch screen noise).
Any ideas would be greatly appreciated, thanks!
Edit: Problem exists on phone back speaker as well, even when audio is muted. Soft buzzing noise when audio is muted, and then a pretty prominent static when volume is raised above 0, sound of static does not increase with further volume amplification.
Edit 2: Would it be worth it to try downgrading to kit kat or flashing to nougat?
Click to expand...
Click to collapse
Hey there.
Having a weird issue with my new S8. Without "UHQ Upscaler" enabled, the sound coming out of the headphone jack is bloody awful. It always has a staticy overlay, and sounds like it is coming through a tunnel or something. Even with the Upscaler enabled, I still hear this sound if Bixby is used while the phone is plugged into a jack, or from a few apps that produce audio, such as Google Assistant, Maps, and a few games.
Anybody know a fix for this? I tried to search XDA, but haven't seen anything specifically around this. Few threads on some other communities, but nothing that seems to offer a permanent solution Thanks for any help!
Maybe some effect is turned on. In the settings where you can set the uhq upscaler, there are some effects.
I had this issue too and after a search in sound settings I found the concert hall effect turned on.
I can confirm the poor and dinky sound quality. I'm a little confused und shocked how Samsung can desigend a current top phone with these audio quality.
I use my S8 with an high end AKG headphone. The sound is far too quiet very dull and imbalanced.
Also adapt sound and UHQ upscaler dont deliver a reasonable sound quality
I think the only way is to root the phone and install Viper4Andriod.
My previous phone (LG G4) is known for the sad sound quality but with Viper4Android the sound was much more better the the S8.
Philipp_94 said:
Maybe some effect is turned on. In the settings where you can set the uhq upscaler, there are some effects.
I had this issue too and after a search in sound settings I found the concert hall effect turned on.
Click to expand...
Click to collapse
One of the first things I checked. Thing is, the muted sound + loud white-noise sound is ever-present if I disable UHQ upscaler, which concerns me. The only fix for the base sound issue I could find was to turn on UHQ upscaler, but this doesn't seem to work on ALL sound on the device, meaning some things default back to that white noisy sound
Not a HUGE issue, but very obnoxious. If it means anything to anybody, I am using an unlocked Snapdragon S8. I have had this issue since I got it out of the box, so it can be confirmed the issue isn't due to a change I made or an installation I did. It is apparently not an isolated issue, and UHQ fixes it in about 90% of cases, so I suspect the issue isn't in the hardware, either
Noisy Samsumg Galxay s8
Anonaru said it's not a HUGE issue, but it is with me. A PHONE, which is an AUDIO DEVICE, shout NOT make annoying noise. Samsung brags about all these features and they can't even make the audio work. That's like an airline telling you, well our airplane can't fly but we have a new seat recliner feature!
hgldr said:
Anonaru said it's not a HUGE issue, but it is with me. A PHONE, which is an AUDIO DEVICE, shout NOT make annoying noise. Samsung brags about all these features and they can't even make the audio work. That's like an airline telling you, well our airplane can't fly but we have a new seat recliner feature!
Click to expand...
Click to collapse
Its just the reality of audio in a phone, but this only happens only with In Ear earphones. They are more sensitive to the various electrical interferences coming from the various components of your phone. Use full size headphones and you won't hear any interference.
Hello!
Just got my Essential Phone and I'm loving most of it so far. Unfortunately though, I'm having a problem with the DAC Dongle that came in the box. In combination with my Shure SE215 earbuds I get some terrible static noise whenever I start playing media from any app (doesn't matter if it's Video or only Audio). As soon as playback stops everything is totally quiet again with absolutely zero noise. Though it pops back in for a few seconds from time to time when I'm not listening to anything.
This is extremely annoying, especially when listening to really dynamic acoustic stuff on youtube or with movies, that tend to have quiet moments, as there are parts when the noise is louder than the stuff you're listening to.
Is there anyone with the same problem out here? Or could it be that I've gotten a bad adapter and getting the Pixel one might be a fix?
Thanks in advance!
Lauritz
LL1997 said:
Hello!
Just got my Essential Phone and I'm loving most of it so far. Unfortunately though, I'm having a problem with the DAC Dongle that came in the box. In combination with my Shure SE215 earbuds I get some terrible static noise whenever I start playing media from any app (doesn't matter if it's Video or only Audio). As soon as playback stops everything is totally quiet again with absolutely zero noise. Though it pops back in for a few seconds from time to time when I'm not listening to anything.
This is extremely annoying, especially when listening to really dynamic acoustic stuff on youtube or with movies, that tend to have quiet moments, as there are parts when the noise is louder than the stuff you're listening to.
Is there anyone with the same problem out here? Or could it be that I've gotten a bad adapter and getting the Pixel one might be a fix?
Thanks in advance!
Lauritz
Click to expand...
Click to collapse
I had 2 Essential phones and have not noticed static noise while playing anything. This you update the adapter? When you plug it in, there is a notification in the status bar telling you about the update. If you haven't updated, then try it, possible that the update fixes static noise. When I tried 2 of the phones, I update the adapter before listening to anything, so can't really confirm if update really fixes anything or you have a bad unit.
I do know that Google adapter works with Essential phone, although Essential adapter seems to be a bit louder.
Just found, read the post # 7: https://forum.xda-developers.com/essential-phone/accessories/type-c-usb-dac-t3703043
LL1997 said:
Hello!
Just got my Essential Phone and I'm loving most of it so far. Unfortunately though, I'm having a problem with the DAC Dongle that came in the box. In combination with my Shure SE215 earbuds I get some terrible static noise whenever I start playing media from any app (doesn't matter if it's Video or only Audio). As soon as playback stops everything is totally quiet again with absolutely zero noise. Though it pops back in for a few seconds from time to time when I'm not listening to anything.
This is extremely annoying, especially when listening to really dynamic acoustic stuff on youtube or with movies, that tend to have quiet moments, as there are parts when the noise is louder than the stuff you're listening to.
Is there anyone with the same problem out here? Or could it be that I've gotten a bad adapter and getting the Pixel one might be a fix?
Thanks in advance!
Lauritz
Click to expand...
Click to collapse
I have the same problem. Asked for a new dongle, seems to be gone i'm hoping.
pointmaine
I can hear the noise for certain songs when the song is ending or at a "quiet" part of the song. Not for all songs. A bit weird.
Charkatak said:
I had 2 Essential phones and have not noticed static noise while playing anything. This you update the adapter? When you plug it in, there is a notification in the status bar telling you about the update. If you haven't updated, then try it, possible that the update fixes static noise. When I tried 2 of the phones, I update the adapter before listening to anything, so can't really confirm if update really fixes anything or you have a bad unit.
I do know that Google adapter works with Essential phone, although Essential adapter seems to be a bit louder.
Just found, read the post # 7: https://forum.xda-developers.com/essential-phone/accessories/type-c-usb-dac-t3703043
Click to expand...
Click to collapse
Yeah, did the update the first time I plugged it in. I'll try it with a different pair of earbuds maybe, to see if that makes a different.
As for the replacement dongle mentioned in another post. Thats interesting. As I live in Germany though, that would probably be a bit complicated getting a hold of one directly, if you can somehow get them separately from essential.
Maybe I'll just order a Pixel dongle to see if that changes anything. Should at least work as I've read in a few other posts.
LL1997 said:
Hello!
Just got my Essential Phone and I'm loving most of it so far. Unfortunately though, I'm having a problem with the DAC Dongle that came in the box. In combination with my Shure SE215 earbuds I get some terrible static noise whenever I start playing media from any app (doesn't matter if it's Video or only Audio). As soon as playback stops everything is totally quiet again with absolutely zero noise. Though it pops back in for a few seconds from time to time when I'm not listening to anything.
This is extremely annoying, especially when listening to really dynamic acoustic stuff on youtube or with movies, that tend to have quiet moments, as there are parts when the noise is louder than the stuff you're listening to.
Is there anyone with the same problem out here? Or could it be that I've gotten a bad adapter and getting the Pixel one might be a fix?
Thanks in advance!
Lauritz
Click to expand...
Click to collapse
Hi Lauritz,
I'm experiencing exactly the same. Did you solve the issue finally? I realised that the only time I don't hear any static noise is when listening through HF Player from Onkyo. For any other app like Google Music, Spotify, Foobar I stil hear that terrible static noise.
Thanks for any info.
Vojta
Pointmaine said:
I have the same problem. Asked for a new dongle, seems to be gone i'm hoping.
pointmaine
Click to expand...
Click to collapse
Did the issue get resolved with the new dongle?