Database Users

Battery charging and connection problem, any ideas?

Hello,
I have strange problem, since today I cannot charge my HD while its being on, when I plug in usb charger nothing happens, i tried charging through PC usb port, and nothing happens.
I cannot even establish connection with a pc, don't get 3 choice menu (active sync, hdd, and nothing) on HD when usb is plugged in.
I suspected that the usb port is defected, but when the unit is switched off, it's charging even though there is no amber led on.
It has original rom and radio in it...
Did anybody had similar problem? The phone is under warranty, should I send it for repair?
Thanks in advance.

Very weird. I would definately advise you to send it in for repair. I haven't heard of anything like this before :O.
Good luck!

ICe051 said:
Hello,
I have strange problem, since today I cannot charge my HD while its being on, when I plug in usb charger nothing happens, i tried charging through PC usb port, and nothing happens.
I cannot even establish connection with a pc, don't get 3 choice menu (active sync, hdd, and nothing) on HD when usb is plugged in.
I suspected that the usb port is defected, but when the unit is switched off, it's charging even though there is no amber led on.
It has original rom and radio in it...
Did anybody had similar problem? The phone is under warranty, should I send it for repair?
Thanks in advance.
Click to expand...
Click to collapse
Hi, I got the exactly same issue as you described today. Have you got it fixed?
Looking forward to your response.
Thanks,

This has already been discussed:
Battery Not Charging
1.Hard Reset after backing up data.
2.Check if SPL/ROM mismatch - if U flashed a custom ROM or SPL.
3.Short circuiting pins in battery compartment of HD after disconnecting of power/USB and removing battery. (Don't short the battery - it may explode).
Try the solutions, if it doesn't work then go for warranty.
Too many ppl seem to have this problem and no one uses search

crajee said:
This has already been discussed:
Battery Not Charging
1.Hard Reset after backing up data.
2.Check if SPL/ROM mismatch - if U flashed a custom ROM or SPL.
3.Short circuiting pins in battery compartment of HD after disconnecting of power/USB and removing battery. (Don't short the battery - it may explode).
Try the solutions, if it doesn't work then go for warranty.
Too many ppl seem to have this problem and no one uses search
Click to expand...
Click to collapse
I did search it before and got 8-9 pages of results. I tried all the approaches but none could fix it. This guy described the exactly the same symptom I have so I really wanted to know how he ended up doing with the issue before I sent it off for warranty.
The problem right now is really on the USB connection, even in the boot loader mode, it couldn't recognize the USB but it could do it just one day before.
Thanks for your reply. I appreciate if you could have some new ideas for me to try.

frankw45 said:
I did search it before and got 8-9 pages of results. I tried all the approaches but none could fix it. This guy described the exactly the same symptom I have so I really wanted to know how he ended up doing with the issue before I sent it off for warranty.
The problem right now is really on the USB connection, even in the boot loader mode, it couldn't recognize the USB but it could do it just one day before.
Thanks for your reply. I appreciate if you could have some new ideas for me to try.
Click to expand...
Click to collapse
Have you tried updating your USB drivers?

Have you tried different usb cables?
Some of my usb cables no longer works. I believe my mini usb connector have become slightly looser and I have experienced a cable will charge the phone but won't come up with any options.
Wotth a shot.

The USB driver seems ok since I used the USB connection to flash ROMs and SPLs the day before without any problem.
As for the cables, I tried 5 or 6 total including the stock one but it didn't help.
As stated before, the only time the phone is charging is when I turn it off completely and it charges fairly quickly. However, the bottom (close to the USB end) part of the phone is very hot during the charge. If I turn it on or put it in standby mode, there is no charge or ActiveSync activity.

I have a similar problem.. My phone charges when I plug it in. But I am not presented with any options and ActiveSync doesn´t recognise the device..

same problem here
I am in the same situation. I flashed back the stock ROM, but with no USB, I am unable to put 6.5 back on....any advice is appreciated.

I sent the bad phone (Telstra T8285) back to the seller (an AUS ebayer) and he nicely sent me back a new phone but the story didn't end here. The second phone worked for one day until I plugged in my usb universal car charger. Damn, the exactly same problem happened again at the very moment I pushed in the usb connector. Now I know what the issue has been. I frankly told the seller what happened and he told me what their repair guy found about my first phone, that the fault was from reverse polarity of power supply. I was very surprised because I have been using the same car charger for my previous 3 PDA phones w/o any issues and it's still working for those devices. What's special about the Touch HD?! Does USB have different polarity specs?
Anyhow the seller said he can replace it again but I need to pay the return shipping this time.
What is baffling me is that the phone can still charge when it's off completely but can't when it's on. Does it look like hardware or software problem? Also the USB can't be recognized in the bootloader mode but it could before being faulted by the charger. Does anyone have experience on faulted connector and is there a fix besides replacing the entire motherboard?
Your help and suggestion is much appreciated. Thanks!

The Advanced config Utility has an option for "USB Charging" maybe you could install it and see if the option says yes?

also me... now i figured out what the real problem
i used my old miniusb car charger about one full day before and the same problem start with me with slight different which is charge if i keep it plug in long time...(start charging after 5 min.)
i'm really lucky by not completly dameged
this issued must be listed and get real answer from HTC compeny if the mini usb for hd is different

USB connection is acting up. Charges only from PC

Hi there,
The phone in question is a Galaxy S i9000 with the latest CM10 (same problem occurred with CM9 and another rom, not based on CM I believe).
First of all, it never shows any signs on the phone that it's charging. However, when connected to a PC, it does charge (it doesn't look like it at first glance, but the battery icon fills up). When connected to a wall charger, nothing happens. It does not charge. I also can't connect it to the PC in order to transfer files etc. Just charge it.
I cleaned the usb socket carefully, but that did not help. I actually think it isn't a hardware problem, because this problem has sort of been coming and going during the last few days, and as I've said it charges fine via the PC.
I've tried 3 different roms, but no luck. Also tried different cables and wall chargers obviously..
Your help will be much appreciated!

mao-a said:
Also tried different cables and wall chargers obviously..
Click to expand...
Click to collapse
Apparently over time the USB slots tend to get damaged due to constant usage, had this problem with a china made charger ( shows charging but never charges) and still lately even USB cables seems to need some replugging or slide movements to get connection. For insight , try the cleaning method.

[Q] Galaxy S4 won't charge

I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!

Having exactly the same problem... couldn't find over the internet a solution yet or a position about it...
Affraid it's a hardware issue and have to send to the assistance...
Anyone know what to do?

Yup having the same issues - but i noticed only having charging issues when battery reaches 20% or the low battery notification pops up
it detects that a usb is connected but it wont charge
Solutions:
- dont let it go below 20 which is ****
- some people claim that if you use a 5pin charger instead of the 4pin which samsung includes solves the prob

Mine is a little more serious I think... haven't found a solution like that yet.
I have to connect/disconnect multiple times and it suddenly works.
But between those connects/disconnects it presents multiple problems, it appears on notification bar "Dock Connected", sometimes appears "Dock Connected" and on the notification bar appears "Suggested Apps (Anchoring)", other times it appears "Dock Connected" and the volume bar appears on the screen and stay there freeze (the phone works, but the bar doesn't disappear)... Sometimes the phone starts charging and suddenly stops, other times it says it's charging and if I remove the charger it keeps the charging symbol on the battery icon...
It's completely crazy, gonna take to service I guess.

Have you tried blowing out the usb connector on the phone with a can of compressed air?
If there is a minute piece of dust there it may be shorting something out - error that dock is connected. I know this happens to other phones, there was a big thread about it on the S3 forum. Might be a simple little thing like that...

Unfortunately that doesn't work for me, will send to service, let's see.

have you solved this problem and how?????
rokashi said:
I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
Click to expand...
Click to collapse
have u sved this problem ??
ihave same problem plz rply.

jkgohil29 said:
have u sved this problem ??
ihave same problem plz rply.
Click to expand...
Click to collapse
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?

ZonderZout said:
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
Click to expand...
Click to collapse
Had this problem today. Suddenly out of nowhere "Dock is connected" message appeared after plugging the charger in and out. Tried to clean out the dock with stick and cotton on the edge. Then turned off and plugged in charger. Problem exists. Phone charges but stops regularly. It is very annoying when you dont know how to fix this kind of problem.
Any new solutions?

Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app

Kamo777 said:
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
Amazing! I've dealing with this problem for weeks and internet didn't give me any good answer, but the whole problem was a baterry monitor apk that for some reason was interfiering with the charger. Thank you so much!

I had this problem too and in my case it was a hardware problem. When i start the charging it kept repeating the start proces of charging with the vibration and the grey battery icon(in case the phone was turned off). The battery icon with the green charging light just didn't showed up. I tried many things but nothing helped. I let the phone keep charging for the whole night but in the morning i saw that it didn't charged anyway!
Then i went to a local phone reparation shop(none official samsung) and they knew immediately recognized the problem and it was the usb/charging connector where you plug it in the phone. They fixed it in 1 hour for a cheap price and from then(i think a few months ago) it charges back perfectly. It seems it's a disease with S4's.

In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
Sent from my GT-I9500 using XDA Free mobile app

Kamo777 said:
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
You probably got some water damage in your port. What you need to do is clean it. I used pure alcohol and a toothbrush for that. After that I flashed a custom kernel so I could enable fast charge true usb.
That's the reason your phone is charging slowly, it thinks it's connected true usb. So you need to boost the usb charging. After a few charge cycles I could revert back to my standard kernel and the problem was fixed.

I think ur right Lenny.
Mine S4 got wet last weekend and now i am also getting the " Dock is connected" message when i plug in the charger cable.
I can charge my phone but sometimes while charging i hear the sound go off and on what you hear when unplugging the charger.
I will try your solution and hope it will fix mine too. Thanks for posting ur tip!

I suggest you go buy a new genuine cable for an s4, the s4 does actually require a special cable capable of 2A charge rate otherwise you can end up in all sorts of bother.

Thank you all for sharing tips. I cleaned the port as suggested, then replaced my cable. Now everything is back to normal.
Sent from my GT-I9500 using XDA Free mobile app

Lucky you :good:

Same problem - galaxy s6
Hi there - same problem, on my 128gb s6. started this morning. Yesterday everything fine, would charge when connected via USB to both laptop and to regular samsung usb power unit. Have now tried 3 different USB cables including the samsung cable, 3 different usb power units and of course tried all 3 cables in laptop usb port. Have checked phone's usb port - clean as a whistle. Have rebooted both connected and unconnected. Started getting 'dock connected' message, now it just wont charge, although starts up fine. I take very good care of the phone, so no water damage or untoward shock damage (never get it wet, never drop it). Remaining battery charge seems to fluctuate between 30% and 40+ %, depending upon whether it's plugged in or not. If I turn it off, then connect usb cable, the phone just reboots, still not charging. I then turn it off and see no green battery charging screen, as I used to seen when connected but turned off. Should I just hard reset and take to repair shop? Still under warranty.

I would return the phone for a warranty repair. Software would not usually prevent the phone from charging when powered off.
As a final test, see if the s6 will charge wirelessly, assuming you have access to a qi charging pad and the s6 has a built-in qi receiver like the North American version of the s6.

Charging problems - only charging over USB

Hi there,
I have a big problem with charging my Galaxy S4. It only charges with my notebook USB Port, my AC-adapter does not work.
In the battery menu I can see that AC is connected, when I plug my adapter in. But charging does not work with my device.
Over USB I can charge slowly. This isn't a software problem, I have done some resets and firmware changes since the problem.
Maybe my phone got a little bit wet earlier. Could this be the problem? Can I fix this with changing the USB port part of the hardware?

colli666 said:
Hi there,
I have a big problem with charging my Galaxy S4. It only charges with my notebook USB Port, my AC-adapter does not work.
In the battery menu I can see that AC is connected, when I plug my adapter in. But charging does not work with my device.
Over USB I can charge slowly. This isn't a software problem, I have done some resets and firmware changes since the problem.
Maybe my phone got a little bit wet earlier. Could this be the problem? Can I fix this with changing the USB port part of the hardware?
Click to expand...
Click to collapse
Already Tried to replace the charging cable?

Androiders96 said:
Already Tried to replace the charging cable?
Click to expand...
Click to collapse
Yes, I tried another cable but had no success

I dunno if I can ask it here, but i don't charge over usb, i mean it just "hold" the power level for me. Is that normal ?
Is your AC outlet working ?

Having issue where S4 only charges with USB and vibrates when using AC charger
I've been having some issues with my S4. I did recently get it a little wet, but it's working fine in all cases except charging. I have my phone next to my bed charging every night. I noticed it was dead one morning, but I figured I didn't connect the charger properly. The next night I noticed it was vibrating every 5 seconds or so, but the phone had turned off due to a low battery. Very strange behavior.
I realized that it would start charging, but it would stop between 1-3 minutes. The the phone would vibrate and not charge.
I've ready MANY posts from others with the same issue and someone mentioned their phone charges over USB. Seemed odd, but I tried it and voila, my phone charged perfectly. I have many samsung cables, none of which work. It's definitely not the cable. I can plug a samsung cable into my phone connected to AC and it doesn't work. I pull the USB portion out of the AC charger and plug into a computer and it immediately and consistently charges. The battery holds its charge as expected, so it doesn't appear to be a battery issue.
I've tried the developer mode options - no luck.
I've tried bending the charging prong - no luck.
I've tried blowing out the charging port with compressed air - no luck.
I recently got an update pushed to my phone (Sprint), but I don't think it was happening right after the update. Seems like a likely software issue.
I did get my phone a little wet recently, actually it was my young children throwing water at me.
I've read so many posts and nobody seems to have a good answer for this issue. Any suggestions are appreciated.

S5 only charges via USB to computer

Got in my brand new S5 today and for some reason it will not charge when plugged into the wall, will work fine when its plugged into the USB port. I have tried multiple cords and chargers and still only works on the USB port. Any ideas?

Faux_ghost said:
Got in my brand new S5 today and for some reason it will not charge when plugged into the wall, will work fine when its plugged into the USB port. I have tried multiple cords and chargers and still only works on the USB port. Any ideas?
Click to expand...
Click to collapse
Maybe your phone have some hardware issues or some soft issues, I don't know... The best try is go to a SAMSUNG service and say your problem, they will help you
And read this article maybe can help you :
http://ee.co.uk/help/phones-and-dev...-No-power-battery-charging-and-charger-issues

Nothing on the article helped...

That shouldn't happen on a new phone so don't waste time looking for solutions and just return it and make sure they give you replacement not repair.