S5 only charges via USB to computer - Galaxy S 5 Q&A, Help & Troubleshooting

Got in my brand new S5 today and for some reason it will not charge when plugged into the wall, will work fine when its plugged into the USB port. I have tried multiple cords and chargers and still only works on the USB port. Any ideas?

Faux_ghost said:
Got in my brand new S5 today and for some reason it will not charge when plugged into the wall, will work fine when its plugged into the USB port. I have tried multiple cords and chargers and still only works on the USB port. Any ideas?
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Maybe your phone have some hardware issues or some soft issues, I don't know... The best try is go to a SAMSUNG service and say your problem, they will help you
And read this article maybe can help you :
http://ee.co.uk/help/phones-and-dev...-No-power-battery-charging-and-charger-issues

Nothing on the article helped...

That shouldn't happen on a new phone so don't waste time looking for solutions and just return it and make sure they give you replacement not repair.

Related

USB connection is acting up. Charges only from PC

Hi there,
The phone in question is a Galaxy S i9000 with the latest CM10 (same problem occurred with CM9 and another rom, not based on CM I believe).
First of all, it never shows any signs on the phone that it's charging. However, when connected to a PC, it does charge (it doesn't look like it at first glance, but the battery icon fills up). When connected to a wall charger, nothing happens. It does not charge. I also can't connect it to the PC in order to transfer files etc. Just charge it.
I cleaned the usb socket carefully, but that did not help. I actually think it isn't a hardware problem, because this problem has sort of been coming and going during the last few days, and as I've said it charges fine via the PC.
I've tried 3 different roms, but no luck. Also tried different cables and wall chargers obviously..
Your help will be much appreciated!
mao-a said:
Also tried different cables and wall chargers obviously..
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Click to collapse
Apparently over time the USB slots tend to get damaged due to constant usage, had this problem with a china made charger ( shows charging but never charges) and still lately even USB cables seems to need some replugging or slide movements to get connection. For insight , try the cleaning method.

Charging problems - only charging over USB

Hi there,
I have a big problem with charging my Galaxy S4. It only charges with my notebook USB Port, my AC-adapter does not work.
In the battery menu I can see that AC is connected, when I plug my adapter in. But charging does not work with my device.
Over USB I can charge slowly. This isn't a software problem, I have done some resets and firmware changes since the problem.
Maybe my phone got a little bit wet earlier. Could this be the problem? Can I fix this with changing the USB port part of the hardware?
colli666 said:
Hi there,
I have a big problem with charging my Galaxy S4. It only charges with my notebook USB Port, my AC-adapter does not work.
In the battery menu I can see that AC is connected, when I plug my adapter in. But charging does not work with my device.
Over USB I can charge slowly. This isn't a software problem, I have done some resets and firmware changes since the problem.
Maybe my phone got a little bit wet earlier. Could this be the problem? Can I fix this with changing the USB port part of the hardware?
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Already Tried to replace the charging cable?
Androiders96 said:
Already Tried to replace the charging cable?
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Yes, I tried another cable but had no success
I dunno if I can ask it here, but i don't charge over usb, i mean it just "hold" the power level for me. Is that normal ?
Is your AC outlet working ?
Having issue where S4 only charges with USB and vibrates when using AC charger
I've been having some issues with my S4. I did recently get it a little wet, but it's working fine in all cases except charging. I have my phone next to my bed charging every night. I noticed it was dead one morning, but I figured I didn't connect the charger properly. The next night I noticed it was vibrating every 5 seconds or so, but the phone had turned off due to a low battery. Very strange behavior.
I realized that it would start charging, but it would stop between 1-3 minutes. The the phone would vibrate and not charge.
I've ready MANY posts from others with the same issue and someone mentioned their phone charges over USB. Seemed odd, but I tried it and voila, my phone charged perfectly. I have many samsung cables, none of which work. It's definitely not the cable. I can plug a samsung cable into my phone connected to AC and it doesn't work. I pull the USB portion out of the AC charger and plug into a computer and it immediately and consistently charges. The battery holds its charge as expected, so it doesn't appear to be a battery issue.
I've tried the developer mode options - no luck.
I've tried bending the charging prong - no luck.
I've tried blowing out the charging port with compressed air - no luck.
I recently got an update pushed to my phone (Sprint), but I don't think it was happening right after the update. Seems like a likely software issue.
I did get my phone a little wet recently, actually it was my young children throwing water at me.
I've read so many posts and nobody seems to have a good answer for this issue. Any suggestions are appreciated.

[Q] OEM usb cable malfunction

Hello community,
trying for half an hour to connect my note 3 to the pc using the OEM usb cable, I kept getting error 43 "Unknown Device" stuff but the phone was being charged. After that, I plugged it in my usb 3.0 external drive cable and got recognised instantly. What do you think is the problem here? I did happen to land the phone-edge of it in a yogurt bowl last week but, after cleaning it, it has been working normally this much time!
(Hope) someone else had a similar experience and worked it out...
Thanks,
jim
Original cable that came with my Note 3 has broken wire inside from new, I need to move it around few times just to get it connect inside and charge phone, Note 3 itself works fine with usb2 cables, or usb3 cable from my back up HDD, so I strongly suspect one of the wires inside your cable broke or has poor connection as well, but here it's data line, not power like in mine. Solution is very simple, use another usb3 cable, that should give you fast charge, or even usb 2, but here probably charge will be slower. You can find inexpensive cables online, also I don't think cables have full 1 yr warranty, like phones do but you may as well try warranty claim. BTW there is nothing special about Samsung charging cable as far as I know and at least in my case any USB3 cable will charge my phone at full speed, just like original cable as long as charger is original.
cvlaros said:
Hello community,
trying for half an hour to connect my note 3 to the pc using the OEM usb cable, I kept getting error 43 "Unknown Device" stuff but the phone was being charged. After that, I plugged it in my usb 3.0 external drive cable and got recognised instantly. What do you think is the problem here? I did happen to land the phone-edge of it in a yogurt bowl last week but, after cleaning it, it has been working normally this much time!
(Hope) someone else had a similar experience and worked it out...
Thanks,
jim
Click to expand...
Click to collapse
Did you install Samsung driver?
vndnguyen said:
Did you install Samsung driver?
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Click to collapse
yes, Kies 3 has been installed since the beginning with the drivers. And as long as the phone is recognised through another cable, the drivers are definitly installed! Thanks again!
pete4k said:
Original cable that came with my Note 3 has broken wire inside from new, I need to move it around few times just to get it connect inside and charge phone, Note 3 itself works fine with usb2 cables, or usb3 cable from my back up HDD, so I strongly suspect one of the wires inside your cable broke or has poor connection as well, but here it's data line, not power like in mine. Solution is very simple, use another usb3 cable, that should give you fast charge, or even usb 2, but here probably charge will be slower. You can find inexpensive cables online, also I don't think cables have full 1 yr warranty, like phones do but you may as well try warranty claim. BTW there is nothing special about Samsung charging cable as far as I know and at least in my case any USB3 cable will charge my phone at full speed, just like original cable as long as charger is original.
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As long as I have the backup cable, I just leave the OEM in the wall charger and everything is fine. There is the fact that my Knox is 0x1, but I can just try the warranty with the cable and the receipt :angel:
Thanks again!

Problem recognizing charging, headset, and PC connection

Hello boys! I have a very serious problem with my LE PRO 3. Since yesterday, the following is happening BUG: When I connect the charger, it does not load immediately. It only loads if I reboot the device. And if I take it out and put it back, it stops loading again. This also happens when I connect to the PC. The device only recognizes if I leave the cable connected and restart. With the headset the same thing. It only recognizes if I leave it connected and restart the device. I'm on the Cydrass Google edition ROM, and my device is the x720 version. I have already switched to other ROMs (LineageOs, Ressuection Remix, and even the Chinese STOCK ROM 26s, and the problem still persists!) Apparently it's a serious problem recognizing my USB port I do not know what else to do! Please, help me!
even first buy , do you have problem ?
To Vitor_147
Remember, if you change the stock original LeEco rom you cannot say "have a problem with my LePro3", it's no longer the original combo "LePro3" (hardware + software) so expect (and accept) anything (better or worse!) and report the defects to the rom developer.
Now some helping things!
Apart to clean the phone usb c port and to try a new usb cable, you can:
With the usb cable connected, switch the usb debug off (or on) (developer options) then check if your computer detect your phone.
Even if your computer doesn't detect the phone or your phone seems not charging battery, if the usb cable (and charger) is good in 99% of the cases it charges the battery even if not at full charge rate (expect a minimum 4 hours charge time).
Before to give up, the last try is to bring your phone back to factory conditions with everything (but everything!) under the exact conditions of how it came out of the factory, then you can start over there and have an idea of whether the phone has a hardware defect or if it's just a matter of software.
I hope you solve the problem, if you find the right solution please report it here, so other users can learn how to solve this problem! Cheers!
orsonbear said:
To Vitor_147
Remember, if you change the stock original LeEco rom you cannot say "have a problem with my LePro3", it's no longer the original combo "LePro3" (hardware + software) so expect (and accept) anything (better or worse!) and report the defects to the rom developer.
Now some helping things!
Apart to clean the phone usb c port and to try a new usb cable, you can:
With the usb cable connected, switch the usb debug off (or on) (developer options) then check if your computer detect your phone.
Even if your computer doesn't detect the phone or your phone seems not charging battery, if the usb cable (and charger) is good in 99% of the cases it charges the battery even if not at full charge rate (expect a minimum 4 hours charge time).
Before to give up, the last try is to bring your phone back to factory conditions with everything (but everything!) under the exact conditions of how it came out of the factory, then you can start over there and have an idea of whether the phone has a hardware defect or if it's just a matter of software.
I hope you solve the problem, if you find the right solution please report it here, so other users can learn how to solve this problem! Cheers!
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I already wrote this up in Omni thread, so I'll keep it short. I've also been experiencing this same issue for a while now, it first happened on stock rom, reboot solves it. Darko tried a fix in his eas kernel, seems to fix it (so maybe somehow kernel related). I believe it might be somehow related to the usb-c controller, cause I found cases online of similar issues with pixel phones (i believe the controller manufacturer is the same as in our phones). I actually know the exact moment when my problems first began, after I used my OTG adapter to connect a usb mouse. Few hours after that, the phone wouldnt charge.
{Disclaimer - this part is purely my theory}
I think it maybe somehow related to a safety "switch/fuse" of sorts, or something to do with static discharge or something similar, and here's why. I did a loot of trial and error since the first time it happened to me cause it scared the sh*t outta me, thinkin my phone is broken. I am vigilant about careful handling of usb ports and such, (ocd-ish really) so theres no way I physically damaged it, its not loose one bit, cleaned it out, tried wiggling the cable around anyway, has no effect, so I excluded the possibility of a faulty port/soldering. A few occurences to note
No1 - if I plug my phone in the charger first, and then plug the charger in the outlet, it breaks the port, I have to reboot to fix it. But plug the charger in the outlet first, then the cable to the phone - no problem. (Static discharge of sorts?)
No2 - since it started happening, the only way my usb-c OTG adapter works is if i first plug the adapter in the phone, and then the desired usb device in the adapter. If i try to plug the adapter in the phone w/say a usb stick already connected to it - no go, doesnt work.
Oh... I'm sorry for what happens to your phone! It's true the safest way to charge a phone avoiding current surge/spikes/shocks is to plug first the charger to AC outlet, then the usb c plug to the phone, then the usb plug to the charger. If possible, never plug/unplug the charger to/from the AC outlet if the phone is connected to the charger.
When the phone is full charged, first unplug the cable, not important which side first, then unplug the charger. If the phone is still charging, better unplug first the cable from the charger side to avoid micro spikes on the usb c port.
If you cannot obtain a normal behavior of the usb c port neither with reflashing the phone with the "qfil" system, perhaps a logic port of the usb c port is burned or simply in undetermined state, in the last case a total battery discharge may reset the logic port state and the phone can works fine once fully recharged. I'm sorry I can't help you better at this time! Cheers!
Sent from my LEX720 using XDA Labs
@orsonbear, thats my train of thought aswell, micro discharges occuring while plugging/unplugging causing the controller to freak out, or potentially damage the tiny connections (micro usb only had 4 wires vs 24! in usb-c). But I believe the problem lies somewhere on the software/firmware side, mainly because a reboot solves any issue I have. And also I just remembered, the first time it happened to me was a couple of days after I updated my firmware while updating to 19s, or 20s, cant recall precisely. Anywho, for me it's a minor nuissance, not like the OP who can only connect his phone once before rebooting (I can go for weeks before it occurs).
orsonbear said:
Oh... I'm sorry for what happens to your phone! It's true the safest way to charge a phone avoiding current surge/spikes/shocks is to plug first the charger to AC outlet, then the usb c plug to the phone, then the usb plug to the charger. If possible, never plug/unplug the charger to/from the AC outlet if the phone is connected to the charger.
When the phone is full charged, first unplug the cable, not important which side first, then unplug the charger. If the phone is still charging, better unplug first the cable from the charger side to avoid micro spikes on the usb c port.
If you cannot obtain a normal behavior of the usb c port neither with reflashing the phone with the "qfil" system, perhaps a logic port of the usb c port is burned or simply in indeterminated state, in the last case a total battery discharge may reset the logic port state and the phone can works fine once fully recharged. I'm sorry I can't help you better at this time! Cheers!
Sent from my LEX720 using XDA Labs
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Yes,
I thought about letting the phone down completely, and see if that does not happen anymore!
Same problem here
Days ago it start happen, exactly how you say, i never change the stock software and it start happen randomly, I have to reboot to recognize anything that I plug into the USB c port, I try factory reset and change from 26s to 23s and it keeps happening so maybe I'm pretty ****ed, someone help me, in my country no one will fix the port u.u (sorry for my English).
Hellao! I'm having a very similar issue, charging works fine and the pc detects the phone but OTG and the audio on my headset is not working. Did someone of you find a solution to this problem?
1. x720, x722 or x727?
2. Where did you buy the phones? (Store names)
3. What kind of USB-C cable were you using? The one that came in the box? Have you used other USB-C cables and adapters to see if it works?
This could be hardware failure due to a lack of QCing from LeEco (just your average hardware issue) or a USB-C cable issue. It's ver. 1.0 on all LeEco Pro 3 models (right)? So I can't say it's the cable for sure. Has anyone attempted to take the phone apart to replace the port? do they even sell the port replacement?
Similar problem for me. About a month ago my headset stop working and the phone did not recognize it at all, tried with the adaptor to 3,5 mm jack and did not work either. Charging worked though.
Found a replacement chip with usb c port and ordered. Yesterday i replaced the charging port, but still the headset do not work at all, and connection to PC does not work ether. Charging still works as usual.
I ordered the phone from grossoshop 7 month ago with their rom. Tried this evening to upgrade the rom from 5.8.018 to 5.9.020, still grossoshop but no difference... It should not be a hardware problem as i replaced the type c port.
Should i try to flash another rom to see if there's any difference?
Any other suggestions?
Thankful for any ideas
Linkan78 said:
Similar problem for me. About a month ago my headset stop working and the phone did not recognize it at all, tried with the adaptor to 3,5 mm jack and did not work either. Charging worked though.
Found a replacement chip with usb c port and ordered. Yesterday i replaced the charging port, but still the headset do not work at all, and connection to PC does not work ether. Charging still works as usual.
I ordered the phone from grossoshop 7 month ago with their rom. Tried this evening to upgrade the rom from 5.8.018 to 5.9.020, still grossoshop but no difference... It should not be a hardware problem as i replaced the type c port.
Should i try to flash another rom to see if there's any difference?
Any other suggestions?
Thankful for any ideas
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Have you tried switching cables? Could you have broken a contact or something while swapping the port out? Have you tried putting the old port back in to see if the computer recognizes the phone with it? Unfortunately you're gonna have to try everything, even if opening it back up again is tough. LeEco phones aren't exactly known for their build quality. Are you x720? Well, flash whatever ROMs you can, I guess. Might as well try everything.
sk8223 said:
Have you tried switching cables? Could you have broken a contact or something while swapping the port out? Have you tried putting the old port back in to see if the computer recognizes the phone with it? Unfortunately you're gonna have to try everything, even if opening it back up again is tough. LeEco phones aren't exactly known for their build quality. Are you x720? Well, flash whatever ROMs you can, I guess. Might as well try everything.
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Yes, I have tried to switch the cables so no problem with them. Have not done a swap back again as the problem seem to be similar as before, so maybe a change to a different rom will be the next step for me. If change of rom does not work, maybe then I'll try to swap port again.
And yes, It's a X720
Thanks for fast reply.
Linkan78 said:
Yes, I have tried to switch the cables so no problem with them. Have not done a swap back again as the problem seem to be similar as before, so maybe a change to a different rom will be the next step for me. If change of rom does not work, maybe then I'll try to swap port again.
And yes, It's a X720
Thanks for fast reply.
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Click to collapse
Maybe it's not plugged in or attached correctly so the phone doesn't detect it. Sounds like a hardware issue to me, in all honesty. I once took apart my iPhone 5 to replace the non-functional home button and it wouldn't work no matter what I tried. I had to remove the battery, reseat it, and then attach the home button again. It finally worked after a reboot.
just report in on this thread, I as well recently purchased an x727 experienced the similar issue. Basically as described above no matter what roms i test is always have some sort of camera errors when charging.
sometimes charging doesn't work or camera doesn't work I have to reboot to get it to work. extremely annoying. I think it is hardware related.
Anybody else have a solution?
blanktape said:
just report in on this thread, I as well recently purchased an x727 experienced the similar issue. Basically as described above no matter what roms i test is always have some sort of camera errors when charging.
sometimes charging doesn't work or camera doesn't work I have to reboot to get it to work. extremely annoying. I think it is hardware related.
Anybody else have a solution?
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i got charging problem dude after second day of use just got it last night x727.ffs.
i replace the usb board and the problem persist, i don't know what to do anymore, if someone has passed this problem please speak I am about to smash this damn bugged phone
Anthp said:
i replace the usb board and the problem persist, i don't know what to do anymore, if someone has passed this problem please speak I am about to smash this damn bugged phone
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This my advice to anybody considering buying this phone don't why you will get zero support from letv.
I got luckey I have zero problems with phone .
I recommend spending more money and getting a supported phone by the maker.
If you do buy one buy it from Amazon where get a warranty on it.
Sent from my LEX727 using xda premium
Somebody fixed thuis allready as my le2 x626 only detects charging by USB when in fact its connected to the AC adapter.
And extremly slow charging from 9 to 100 % more then รณ hours.
Also the phone`s microphone is nog working at all!! And the headphone is nog working!
please help

LG V20 wont recognize PC and says charging slowly

Hello all, when I try to plug in my phone to my PC, the phone says charging slowly and no USB options pop up. Fast charging is also not working, and I get the same message. I bought a new charger from walmart because my original one broke. Thanks!
keeg02 said:
Hello all, when I try to plug in my phone to my PC, the phone says charging slowly and no USB options pop up. Fast charging is also not working, and I get the same message. I bought a new charger from walmart because my original one broke. Thanks!
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Click to collapse
Could be a bad battery or usb port
Sent from my LG-H910 using XDA Labs
Or a bad cable. There's a lot of those going around these days.
When your charger "broke", did it short/burn up? If so, it may have damaged the port on your phone
SMTB1963 said:
Or a bad cable. There's a lot of those going around these days.
When your charger "broke", did it short/burn up? If so, it may have damaged the port on your phone
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Click to collapse
No I believe 2 wires broke on the inside.
+1 for bad cable.
I've seen it many times. Fortunately, I have about 2 dozen USBc cables laying everywhere.
I try to get the offending cable in the garbage, else it gets back "in service" and creates frustration again...
I beleive the issue is with the cable. Try with another new cable and tell us the result friend.
I kept all my good micro USB cables and simply bought C adapters from Amazon.

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