Database Users

[Q] Audio Problem - Only on calls

hi,
my girlfriend owns a blackstone that recently started to do some noises, some crackling during calls.
it happens over speaker, loud speaker and even on headphones... but only on calls, because on music player sounds perfectly.
full network coverage, so that is not the problem.
any idea what could be the problem?
thanks

Does the other phone (which u called) receive your voice well and clear?

yes, they ear me well and clear, on every call.
mine does this problem on every call, it´s not problem of the other phone,I can notice the noise even on the waiting tone before other people answer the call

I am not sure, i have never had such a problem but i know that our HD switches gsm to 3g - or 3g to gsm- network continuously. So can it be what causes such a problem? I don't think it is a hardware problem. So you can try restoring to defaults & hard resetting or changing rom. I don't have any other opinion for now, sorry

have you tried another radio rom followed by a hard reset?
after all, the radio handles these things and newer radio often have better call quality.

Audio/sound not working consistently on CM 7.1

Since flashing 7.1 my sound goes in/out. Sometimes it's all audio, or sometimes just certain things. Right now I get audio in apps and when changing the ring tone volume, but when selecting a ring tone or notification tone, I don't hear anything. Sometimes the dialing noise works, sometimes it's doesn't. Rebooting and/or change my profile doesn't help. I tried changing the overrides in the profile settings and that didn't do anything either.
Anyone had this problem or know how to fix it?

So this only started happened after you flashed CM7? I had a somewhat similar problem because I replaced the back assembly on my phone and replaced the speaker in the process as the old was blown. Apparently, a screw had attached itself to the speaker and was keeping it from seating correct and causing audio to go in it out. In point, it could be a hardware problem and something is wrong with your speaker. Does head phones work, or the actual ear piece?

The speaker works because my phone rings when someone calls me, but sometimes the notification sound doesn't work when I get a text message. At this moment I still can't hear ring tones when I select them in the Sound settings, but it works when I get an incoming call. I know the speaker works fine. Phone calls work normally and if I play a Youtube video I get normal audio (but that didn't work this morning). It definitely seems like a software issue.
My phone was on unrooted Sense before 7.1 so that's all I have to compare it to, but everything worked fine then.

I found out if I switch from Default to Home profile, everything works again, but I can't figure out what in the Default profile is stopping the noise. I've checked everything 10x over.

wow i am currently having the exact same issue

Sound isn't working again. I only have one profile and yesterday I was getting sound with SMS, now I just get vibration. This is really frustrating. Anyone know what to do?
I really wish all the sounds/notifications were set in one place, instead of in the app, in the sound options, AND in the profiles. It's really confusing.

I think it's linked to bluetooth. If I use my headset for a call then turn off bluetooth, there is no audio on the phone (either speaker) until I reboot.

No sound???

Hey all,
I just got my RMA device, which overall is a great improvement over my current nexus 4. The problem I literally just started to encounter while testing it all out is sound not working. Youtube was working fine, sound and all, then I installed a few more apps (harmless ones that I had on the other phone, and are well known and trusted). Now the sound flat out will not work on youtube, or through the google play stream. I can select ring tones fine, and the examples play, so it seems that the speakers work.... Tried playing fruit ninja, no sound. I'm pretty baffled, but also a huge noob at android, so I might be missing some stupid simple?
Any advice or help is greatly appreciated.
ETA: Apparently the speakers only work when it comes to listening to ring tones, and the noise made when raising or lowering the volume of the ringer. Other than that, I'm getting jack **** for sound. Appears the mic doesn't work either, as when I talk into the google search or the talk to text, it does absolutely nothing but tell me to talk into the mic, then tells me to tap to talk since it didn't pick anything up. Guess I've got another RMA coming, and of course all the problems that were fixed with this RMA will be back again, probably along with a ****ed up yellow screen. **** you, Google. **** you, LG. I've never had such ****ty buying experiences.

Bump because I'm utterly confused.
The sound/mic work but it seems to only last a short time. I had left the RMA phone off all night, turned it on, and lo and behold, the sound works. So did the mic, it would pick up everything I said when pushing the google search mic icon. Decided to try out youtube, put on a two minute video, which had sound. 3/4 of the way through the video, the video stuttered, buffered, and the sound was gone. Mic no longer picked up anything I said. Annoyance was had.
Turn the phone off AGAIN, leave it off for a few hours. Come back to see if I can even call people, if the mic is not working. Click the google search mic icon to test it out, there is sound and it picks up my voice. Try out an 8 minute video this time, sound works fine (maybe a little quiet) until the ~6 minute mark, then cuts out again! I decide to try a call, since the mic is no longer picking up my voice when I do google voice search. I call my old cdma phone, put it on speaker, and speak into it. I can hear myself clearly through the cdma phone, no problem. I end the call, and lo and behold, sound again!
I am completely baffled as to this issue. Is it a hardware problem? Is it a software problem? Anyone with lots of experience have any theories? I have no idea whether I need an RMA or some sort of software update. As of right now Im' running the phone as I got it, I did a factory reset this morning. Last night when the sound was cutting off, it had the OTA and numerous apps installed/updated.

Sound Issue- sound coming through earpiecece instead of bottom speakers- 2nd unit

I am trying to troubleshoot an issue for a user involving the S7 Edge. I have seen some other sound issues here, but not this exact one. Occasionally, sound will come through the earpiece instead of the bottom speaker. YouTube, Google Music etc all seem to demonstrate this. Once the phone is rebooted it seems to fix the issue. However, I had the unit replaced, and the 2nd unit is doing the same thing. I keep scanning to see if maybe something is in range its connecting to, but no devices are listed. Any ideas what could be causing the sound to come out of the ear piece and then be fine after a reboot?
Thanks!

my one does not have the same problem as you but the sound will come from the speaker instead of earpiece when i listening to voice message from line with the earpiece being put right next to ear just like making regular call

*BUMP*
I have almost the same issue as this with a slight difference.
Occasionally my sound in the bottom speakers will stop and go through the ear speaker instead. When this happens Google Music, Youtube and some other apps won't work. For example pressing play in either of those does nothing. However, my alarm app plays through the ear speaker and the sound can't be increased or decreased (it's quiet too).
The only fix that I've found for this is a phone reboot.. Super annoying because I've missed important alarms from this.

Do you by chance use the YouMail app?? I've been having the exact same issue. I recently received my 2nd replacement phone for that and some other issues, but I'm still having the same problem with the audio suddenly playing through the ear speaker. I think I just tied it to YouMail. Everything was fine and I checked a voicemail. 10 minutes later realized my audio was messed up again. I force closed YouMail and the audio is playing through the correct speaker without having to reboot. I'm not sure why it's doing that, but thats what I figured out. Hopefully it'll be the same for you.

Allycat1134 said:
Do you by chance use the YouMail app?? I've been having the exact same issue. I recently received my 2nd replacement phone for that and some other issues, but I'm still having the same problem with the audio suddenly playing through the ear speaker. I think I just tied it to YouMail. Everything was fine and I checked a voicemail. 10 minutes later realized my audio was messed up again. I force closed YouMail and the audio is playing through the correct speaker without having to reboot. I'm not sure why it's doing that, but thats what I figured out. Hopefully it'll be the same for you.
Click to expand...
Click to collapse
I share the same experience as Allycat. Starting with 2 updates ago, YouMail has redirected media sound to the ear speaker. I use Better YouMail to avoid this problem.
Sent from my SM-G935V using Tapatalk

Same Issue Here
Allycat1134 said:
Do you by chance use the YouMail app?? I've been having the exact same issue. I recently received my 2nd replacement phone for that and some other issues, but I'm still having the same problem with the audio suddenly playing through the ear speaker. I think I just tied it to YouMail. Everything was fine and I checked a voicemail. 10 minutes later realized my audio was messed up again. I force closed YouMail and the audio is playing through the correct speaker without having to reboot. I'm not sure why it's doing that, but thats what I figured out. Hopefully it'll be the same for you.
Click to expand...
Click to collapse
W
My phone started doing this a few weeks ago. Some apps won't work, I see a message that says there is a call in progress, but I am not making a call at that time. When I am listening to music, the volume switches to the ear piece and when I turn the volume up or down, the display says "Call Volume." When it connects to Bluetooth, I have the same issue. The display says I am making a call but I am playing music or listening to an audiobook.
I spoke with AT&T and Samsung, they said it was an app issue.
Any suggestions?

This has just started happening for me. I'm using the stock samsung rom, but I have rooted and am using Xposed. It was working fine, but now all notifications from the default Samsung messenger app result in no sound through the speaker. I am able to hear notifications from other applications like Inbox, Whatsapp etc. I downloaded Google Messenger and I can hear the notification tone when receiving an SMS. Upon switching back to Samsung messenger, I can't hear it. I've tried rebooting, clearing the caches etc. Nothing seems to fix it.
Has anyone else seen this? I may have to just either factory reset or reflash.
---------- Post added at 04:17 PM ---------- Previous post was at 04:02 PM ----------
h3x3d said:
This has just started happening for me. I'm using the stock samsung rom, but I have rooted and am using Xposed. It was working fine, but now all notifications from the default Samsung messenger app result in no sound through the speaker. I am able to hear notifications from other applications like Inbox, Whatsapp etc. I downloaded Google Messenger and I can hear the notification tone when receiving an SMS. Upon switching back to Samsung messenger, I can't hear it. I've tried rebooting, clearing the caches etc. Nothing seems to fix it.
Has anyone else seen this? I may have to just either factory reset or reflash.
Click to expand...
Click to collapse
I resolved my issue. There was a rule setup in the XNotifications Xposed framwork module which was muting messages to the Samsung Messenger app. I'm assuming this was user error on my count. I disabled the rule and it's now working

chula_rn said:
W
My phone started doing this a few weeks ago. Some apps won't work, I see a message that says there is a call in progress, but I am not making a call at that time. When I am listening to music, the volume switches to the ear piece and when I turn the volume up or down, the display says "Call Volume." When it connects to Bluetooth, I have the same issue. The display says I am making a call but I am playing music or listening to an audiobook.
I spoke with AT&T and Samsung, they said it was an app issue.
Any suggestions?
Click to expand...
Click to collapse
Have you find the problem?

Force stop the app you used for calling
Had the same issue. Just go to settings and force stop the app you recently used for calling like Messenger, Whatsapp, etc.

calls broken up on the other persons end

Ever since I got my phone wet from the water hose splattering on it like rain the phone has been acting up every now and then. I don't know if it's related. but about 4 out of 10 phone calls people say I"m broke up and they can't hear me or they hear every other word. I can hear them fine. I have to reboot the phone to fix it. I also notice when using the HD recorder that the right channel doesn't have much audio to it when recording in stereo sound. the right microphone is the same one for phone calls. Does anyone else have any of these problems? Is there a solution? I haven't had the chance to call verizon about it yet. They'll just want me to reset my phone before sending a replacement and all that marigamaroo.

update: Since i rebooted the phone last time it's been good so far ad i noticed today when using the sound recorder on stereo sound, it records in both channels now. so whatever goes wrong with my phone it causes the bottom mic to crap out. Affecting phone calls and stereo recording with the bottom mic as as the "right channel" for the recording. I don't know if it's a hardware issue or a software issue. I don't know if resetting the phone would help or what. anyone have this issue or insight about it?

Yes, same issue on AT&T version. Haven't gotten the phone wet though. I have tried a hard reset and it didn't work.

I had that same problem till I turned of VoLTE (voice over LTE) Once that happened every call is crystal clear. Try it.

Dreading said:
Yes, same issue on AT&T version. Haven't gotten the phone wet though. I have tried a hard reset and it didn't work.
Click to expand...
Click to collapse
I figured it wouldn't work. i just reset my phone and reinstalling everything. have to see how it works now. and the bad connection with the headphone jack that the Verizon rep says should be fixed after a factory reset. they won't send a replacement till i reset the phone and try it again. he tried to get me to take it to the corporate store to verify the bad headphone jack and check the phone for damages, but the nearest corporate store is 50miles away. I'm not having that.

I have had headphone jack problems with the G3 and G4 - that all developed the more I used the jack. I haven't really used the jack much on G6, but its frustrating to hear that it may develop issues as well.
I called AT&T about the issue. They did some network reset on their end. If that doesn't work, they said to turn off "Enhanced LTE Services". I'm guessing that's the same setting as the VoLTE that Metalshadow mentioned above.