Facebook Messenger failure, help please! - Samsung Galaxy S7 Edge Questions and Answers

I have the AT&T version of the S7 Edge. I am on the newest firmware release with all my applications updated.
I have not been able to get Facebook Messenger to completely set up. Everytime I go through the process it sticks at the welcome screen after I have selected all the options I want. I have downloaded several previous versions from APK mirror and tried installing them individually or running an update.
Each new attempt freezes on the screen stating "You're on Messenger!" I can close out the app and still receive notifications but if I open the app back up I have to select my contact synchronization setting and my SMS setting again, and then it freezes at the welcome screen. I have only been able to get Messenger Lite to work normally.
I have gone as far as factory resetting the device with no luck. Other than this app the performance has been great and my battery life has been great. Facebook Messenger is the only application giving me a problem.

I had a random thought, and ended up fixing the issue. I go into developer mode and disable all the animations when I set up my phones. Apparently Facebook Messenger relies on an animation to transition from the final setup option to the "Continue" button that takes you out of that final screen.
I went back and enabled my animations at .5x speed, ran the setup, and everything completed. Go figure.

Related

Problems with apps

Hello All,
After rooting my 1.1.0 nook simple touch, I'm having some issues. When I use social under nook settings, and I click on the "Link to Facebook, Twitter, and Google" button, the screen flashes black, and goes back to the social page, so it doesn't pull up the linked account info.
The second issue I am having is when I open the browser and I go to google, if I click on any dialog that requires the keyboard, the browser crashes and I end up at the android home screen.
The third issue I am having is that when I go to the android market, I get an error saying: "A server error has occured. Retry or cancel and return to the previous screen."
I am stumped. I tried a factory refresh and rejailbroke it, and am still having the same issues. Anyone have any suggestions?
Was able to restore the factory firmware with the 8 failed starts. The social button is working again, and I am back at firmware 1.0.0. This time I will take a full backup before I flash. Hopefully everything will work properly this time!

[Q] Contact stock app crashes / freezes on "Updating contact list"

I have a rooted Galaxy S4 GT-I9500 with Android 4.2.2 for the last 3 weeks and it worked without any problems. Since 3 days however the contact stock app crashes / doesnt open at all with black screen or freezes with the message "Updating contact list...". I didn't change any settings or installed any new apps during that time. The error also seems to crash the call stock app, where call log, favorites, contacts etc. are also not displayed. In most cases when the error appears I cannot even open the call app and initiate a phone call. Incoming calls just show the number but do not get matched to any contacts.
The error appears randomly and then lasts for 2-3 hours, after which the app works again normally. Rebooting, clearing cache or clearing dalvic cache has no effect.
All my contacts are synched with Google, Samsung account, Twitter, Facebook & Linkedin. I have tried deactivating each & all of the syncs but this had no effect. I also tried displaying only contacts with numbers or only contacts from a certain account in settings but this also had no effect on the error.
Any other suggestions on what could be tried to fix this? Thank you very much in advance!
I might have traced down the reason for this and it could be related to the "sync people details" option for the Google account sync. I have now deactivated the sync and have to monitor if the error still occurs. Has anyone else experienced similar problems due to this setting?
noob888 said:
I have a rooted Galaxy S4 GT-I9500 with Android 4.2.2 for the last 3 weeks and it worked without any problems. Since 3 days however the contact stock app crashes / doesnt open at all with black screen or freezes with the message "Updating contact list...". I didn't change any settings or installed any new apps during that time. The error also seems to crash the call stock app, where call log, favorites, contacts etc. are also not displayed. In most cases when the error appears I cannot even open the call app and initiate a phone call. Incoming calls just show the number but do not get matched to any contacts.
The error appears randomly and then lasts for 2-3 hours, after which the app works again normally. Rebooting, clearing cache or clearing dalvic cache has no effect.
All my contacts are synched with Google, Samsung account, Twitter, Facebook & Linkedin. I have tried deactivating each & all of the syncs but this had no effect. I also tried displaying only contacts with numbers or only contacts from a certain account in settings but this also had no effect on the error.
Any other suggestions on what could be tried to fix this? Thank you very much in advance!
Click to expand...
Click to collapse
noob888 said:
I might have traced down the reason for this and it could be related to the "sync people details" option for the Google account sync. I have now deactivated the sync and have to monitor if the error still occurs. Has anyone else experienced similar problems due to this setting?
Click to expand...
Click to collapse
Same problem here, occurred at about the same date early sep 2013 with the same phone.... Galaxy S4, T Mobile, Android 4.2.2. The android.process.acore goes ape**** and block all apps that use the contact list: I can no longer text, phone or email, for a couple of hours. After that, everything goes back to normal for half a day like nothing ever happened. Then all hell break lose again. I called T-Mobile, Samsung and Google.
T-Mobile has the same fix for any conceivable problem: reinstall the entire system OR change the phone. How subtle!
Samsung won't deal with any client problem whatsoever.
Google was the best - hands down. They spent time with me trying to figure the problem out. Ultimately, they recommended rooting the phone - which is not great because I use wifi calling, which requires a bit of tmobile code. Frankly, I would love to get rid of TMobile's bloatware, but they have a way to control their clients with wifi calling.
Still working on getting this pb resolved.
lebaronnyc said:
Same problem here, occurred at about the same date early sep 2013 with the same phone.... Galaxy S4, T Mobile, Android 4.2.2. The android.process.acore goes ape**** and block all apps that use the contact list: I can no longer text, phone or email, for a couple of hours. After that, everything goes back to normal for half a day like nothing ever happened. Then all hell break lose again. I called T-Mobile, Samsung and Google.
T-Mobile has the same fix for any conceivable problem: reinstall the entire system OR change the phone. How subtle!
Samsung won't deal with any client problem whatsoever.
Google was the best - hands down. They spent time with me trying to figure the problem out. Ultimately, they recommended rooting the phone - which is not great because I use wifi calling, which requires a bit of tmobile code. Frankly, I would love to get rid of TMobile's bloatware, but they have a way to control their clients with wifi calling.
Still working on getting this pb resolved.
Click to expand...
Click to collapse
I installed an app called "Contact Remover", deleted all contacts and then re-synched them and at the same time deactivated the sync for the "Sync People Details" option. Since then the error only appeared one more time (no idea why ..) but it seems as if that mostly fixed the issue.
Possible solution
noob888 said:
I installed an app called "Contact Remover", deleted all contacts and then re-synched them and at the same time deactivated the sync for the "Sync People Details" option. Since then the error only appeared one more time (no idea why ..) but it seems as if that mostly fixed the issue.
Click to expand...
Click to collapse
It looks like disabling all unnecessary sync relieves the performance to a normal level.
In particular, disabling "Sync Contacts" (under Accounts/Skype) from Skype made a big improvement performance for my SG4.

Gmail suddenly crashes, cannot clear data

Tonight I was in the gmail app doing a search through my work inbox. It showed me some results, but that wasn't old enough so I said "Load more". Repeated that step a few times and suddenly gmail crashed out ("Unfortunately, Gmail has stopped working"). Relaunching it ever-so-briefly makes the list of mail messages appear but then crashes again.
I completely powered off and rebooted - same thing happened when I opened gmail again.
I went into Settings -> Apps, selected Gmail and went to storage. Cleared the cache and then tried opening it -> same result.
Clear Cache, reboot before opening -> same result.
The Clear Data button appears enabled in the same green color as Clear Cache, however nothing happens when I click it. Clear Cache gets a shadow / ripple effect where I click it. Nothing like that on Clear Data, it's like it doesn't recognize it is "touchable".
I also note that when I go into the Gmail app (before going into the separate screen where Clear Data / Clear Cache are), that the Disable button and Force Stop buttons are both greyed out / disabled.
From the home screen, I tapped the button to bring up the list of open windows/apps and swiped Gmail off to close it that way, but again no change in behavior.
Phone is stock ROM. I did unlock the bootloader in anticipation of rooting it, but I ended up never going that next step and have just been taking the OTAs since then (am currently on 6.0.1, January 1 security patch level).
Any other ideas?
Thanks
try removing your work account from the device.
OK, doing it that way seemed to clear it up. I've re-added the account and it has now sync'd, things seem to be back to normal. That was annoying. Any ideas why the clear data doesn't do anything?
Not one that I have a real explanation for. Glad it's back up and running though.
Sent from my Nexus 6P using Tapatalk
Same here on pure nexus 9 , have tried reboot, , remove cache/date, re-install, ti-back recovery.
Still crash after in gamil app "search".
Then I removing the google working account and re-add it, still the same, now try to reboot without google account then re-add after boot again
Hello everyone!
Here is what I did as follows.
First of all, the data cannot be cleared, which will induce this issue with the 'crashing' app.
What could help is updating the application. It works perfectly for me (even without removing my account)
I hope this will be useful and help for your problem with Gmail!
Cheers!

HOWTO: Yotaphone 3 with Google apps [BUGGY]

THIS METHOD IS BUGGY. USE IT WISELY!
Thanks for jan.nowak, and after doing some research, all Google features are working perfectly.
Here is the walkthrough:
0. Boot your device to home screen. If you are using ADB to install, make sure you enabled USB Debugging in Developer Settings.
0a. (Optional) Use ADB from your PC or download APK files to your phone and install.
1. Check the Android version. My version is 7.1.1 (I don't see any difference on this at the moment) [REMEMBER: ONLY INSTALL THE APK THAT MATCHES YOUR ANDROID VERSION!].
2. Download and install Google Services Framework from APKMirror. Make sure you download noarch Android 7.1+ nodpi.
3. Download and install Google Play services from APKMirror. Make sure you download arm64 + arm Android 6.0+ nodpi [Version I used: 12.5.20 (040400-189423146)].
4. Download and install Google Account Manager from APKMirror. Make sure you download noarch Android 6.0+ nodpi.
5. Download and install Google Play services from APKMirror. Just get the latest, but not targeted for 8.0+.
6. Download and install Google Contacts Sync from APKMirror. There should be only one for 7.1.1 version.
7. Reboot your device. Then try to add Google account in the Account settings. It might have sync issue, but few times rebooting and checking out Contact app, it should sync your contact.
Troubleshooting:
1. The contact sync is a bit weird, try to disable/enable the sync options in Account settings and check your Contact app.
2. Gmail should work now, if it doesn't work, try to run
Code:
adb logcat *:E
and see whats the error just after GMail error. If you see j
Code:
ava.lang.UnsatisfiedLinkError: dlopen failed: "/data/app/com.google.android.gms-1/lib/arm/libgmscore.so" is 32-bit instead of 64-bit
that means you have installed the wrong Google Play Services. Please install arm64+arm version.
How about Google Calendar? I'm unable to sync it. Solutions?
Other apps for e-ink?
I have other issue with phone. I wonder if you found some solutions to those:
1. It seems system it kills an app after a day of inactivity. There is one option that tries to save energy, so puts an app into after roughly 5 minutes after locking the device. Kind of annoying because it was killing massenger/whatsapp's calls. I've managed to switch that off in settings. However, it seems that it still can put WhatsApp into sleep after a day of inactivity. Do you know how to keep apps alive - so, I don't have to check WhatsApp - just in case it was put to sleep.
Off topic:
2. What apps support e-ink display? I can use Kindle for it - which is great - but it would be nice to use more than one app. I use from time to time trick posted by ian.nowak - to use "mirror mode" into e-ink. But it works until you lock the device. So, maybe you can advice e-ink friendly apps. Any tip or trick will be greatly appreciated.
What doesn't work still - the most important dysfunctions:
- email push notifications,
- messenger notifications (and probably notifications from most "push applications"),
- autostart of some apps,
- SMS quite often do not reach my phone.
q16000 said:
How about Google Calendar? I'm unable to sync it. Solutions?
Click to expand...
Click to collapse
I see a constant issue with google, the play service is unstable, might be related to the kernel or auto-killing problem. As i do not own the phone, i cant test it very often. Try to reboot the phone might help
jan.nowak said:
What doesn't work still - the most important dysfunctions:
- email push notifications,
- messenger notifications (and probably notifications from most "push applications"),
- autostart of some apps,
- SMS quite often do not reach my phone.
Click to expand...
Click to collapse
- Autostart of app during boot, might need more test first, but seems has no issue woth whatsapp.
- gmail confirmed no issue. Check settings does it has any sync issue, logcat should help a bit.
- sms/messenger/email should be related to the previous issue.
Kukasz said:
I have other issue with phone. I wonder if you found some solutions to those:
1. It seems system it kills an app after a day of inactivity. There is one option that tries to save energy, so puts an app into after roughly 5 minutes after locking the device. Kind of annoying because it was killing massenger/whatsapp's calls. I've managed to switch that off in settings. However, it seems that it still can put WhatsApp into sleep after a day of inactivity. Do you know how to keep apps alive - so, I don't have to check WhatsApp - just in case it was put to sleep.
Off topic:
2. What apps support e-ink display? I can use Kindle for it - which is great - but it would be nice to use more than one app. I use from time to time trick posted by ian.nowak - to use "mirror mode" into e-ink. But it works until you lock the device. So, maybe you can advice e-ink friendly apps. Any tip or trick will be greatly appreciated.
Click to expand...
Click to collapse
1. Might have a look when have a time. Seems it has a auto-killing issue or disconnection after time.
2. Well, this is weird as they do not create a lot of apps that support e-ink, seems you can only read ebooks and news with official provided apps only. Although i am native chinese, i still dont find them very useful at all. Sadly speaking, the major usage of the screen is just the wallpaper.
windhamwong said:
- Autostart of app during boot, might need more test first, but seems has no issue woth whatsapp.
- gmail confirmed no issue. Check settings does it has any sync issue, logcat should help a bit.
- sms/messenger/email should be related to the previous issue.
Click to expand...
Click to collapse
Gmail settings checked triple times. All are ON. After some times You could not even force sync from accounts settings.
SMS I don't see much relations (no sync options, not related (directly) with Google services).
im having the same issue with the google calendar syncing. Any ideas?
anybody have any insight on this? I have my buddies yotaphone 3 and it wont sync the calendar :/

Screen Wake from FB Messenger

Phone screen just flickers on and off when I get FB notifications. Seems like a glitch.
When this happens, is the phone in vibration mode? Other possibility is that you may have set a screen passcode recently and in the process also enabled hide sensitive notifications and it is possible that it may be interfering for phone to wake up on certain notifications. Are the FB messages from messenger present when you do wake the screen or do they show up right after you wake up the screen? You may have changed the phone sync settings or if you have enabled power saving mode, phone may not be checking for notifications from certain apps or in intervals or both, or if you or another app have disabled facebook messenger from syncing or changed background data settings (for example datally is an app from google helps save data if you don't have unlimited plan but in the process it disables most apps from connecting to internet by default).
I would suggest go in settings, then apps, then tap on three dots on top right, enable 'show system apps', then look for any apps related to facebook, click on each one go to 'storage' then 'clear data'. Make sure you do this for all of them before you go back into FB or messenger. You will have to log in FB again and it is quite possible that this will fix the issue if settings were the cause. (Edit: Try uninstall and reinstall the app). If it doesn't work, and you have checked through all the possibilities above, you may have to do a factory reset, setup the phone again and reinstall FB and Messenger app first then install a few apps at a time to try and catch any apps that might be responsible. One last possibility that i can think of is that it is also possible a recent update to the app by FB may have caused this bug instead of you or your phone.
Android# said:
When this happens, is the phone in vibration mode? Other possibility is that you may have set a screen passcode recently and in the process also enabled hide sensitive notifications and it is possible that it may be interfering for phone to wake up on certain notifications. Are the FB messages from messenger present when you do wake the screen or do they show up right after you wake up the screen? You may have changed the phone sync settings or if you have enabled power saving mode, phone may not be checking for notifications from certain apps or in intervals or both, or if you or another app have disabled facebook messenger from syncing or changed background data settings (for example datally is an app from google helps save data if you don't have unlimited plan but in the process it disables most apps from connecting to internet by default).
I would suggest go in settings, then apps, then tap on three dots on top right, enable 'show system apps', then look for any apps related to facebook, click on each one go to 'storage' then 'clear data'. Make sure you do this for all of them before you go back into FB or messenger. You will have to log in FB again and it is quite possible that this will fix the issue if settings were the cause. (Edit: Try uninstall and reinstall the app). If it doesn't work, and you have checked through all the possibilities above, you may have to do a factory reset, setup the phone again and reinstall FB and Messenger app first then install a few apps at a time to try and catch any apps that might be responsible. One last possibility that i can think of is that it is also possible a recent update to the app by FB may have caused this bug instead of you or your phone.
Click to expand...
Click to collapse
.......
123easyabg said:
That's an interesting point you make, because the phone is doing just that - The phone isn't actually vibrating until I hit the screen and wake it. So they're essentially showing up right after I wake the screen. This is despite the fact that the message was sent minutes beforehand, so it would've been received by all accounts. Appreciate the help!
Click to expand...
Click to collapse
Very likely you have the Battery saver feature turned on. When it is on, among other things, the background activity and data of apps get restricted. I am very sure that this is the cause for the issue you are having. You can either turn off Battery saver mode or add FB Messenger to the Power saving exclusions list to get your FB push notifications back.
Appreciate all the help man!
Great thank you!

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