I have a problem with my note 4, the phone shuts down by itself before reaching 0% battery and then it goes in a bootloop or it remains shutdown. If I want to power it up it doesn't pass the first "note 4" screen and it shuts down again.
The only way to power it up is to connect it to a power source. And the charging continues form the percentage at wich it did shutdown. Sometimes does this at 10% sometimes at 20%.
Sometimes after a sudden shutdown it powers itself up and the percentage is 0% and shuts down again, but if I plug the charger it continues from the percentage at wich it shuted down (25% for example).
I read somewhere that buying a new battery will do the trick. So I bought a new oem authentic Samsung battery but the problem is even bigger now. The new battery sometimes shuts down at 60%.
I thought the problem is my custom rom so I flashed the stock one unrooted, just stock firmware. The problem persists.
I tried to calibrate the battery using diferite methods, root method, classic method, a method where I type *#0228# in the dialer. No luck.
Another thing is that the new battery it's not at all better at battery life than the old one, it looks like it's draining at the same speed as the 2 year old one.
I found a lot of topics on Google about this problem but no solution.
Should I get my new battery replaced? Some people did this but with no luck.
Please help, I don't want to buy a new phone because I really love this note 4 but if I can't find a solution I will have to replace it.
Sent from my SM-N910F using Tapatalk
Where did you buy the "new oem authentic Samsung battery"? In my experience, if it didn't actually come from Samsung or a carrier, it's probably fake. Maybe try an Anker?
It's probably a fake battery. I bought (against my will ) a refurbished Note 4 a couple of days ago and I had that problem. The battery that came with the phone was not an original one. You can verify it by touching it or just looking at it. The original ones have a NFC chip under the label, the fake ones don't.
Before returning the phone i bought an OEM battery and it went down to 0 before shutting down. With the fake battery it would shut down between 18 and 15%.
Buy a brand new genuine Samsung battery mate. If not online go to them Samsung cafes or whatever they are called in your place.
The battery looks like a original one and has the nfc chip.
I bought it from a big online retailer and I have warranty and invoice. I will go to a Samsung service center and ask for a replacement under warranty and if they say the battery is fake I will return it from where I bought it.
I will update the thread when I have news.
Thank you for your advices.
Sent from my SM-N910F using Tapatalk
Same here I'm thing of selling this Samsung Galaxy Note 4 even if I enjoy it alot
Related
So I have been having problems with my S4 suddenly shutting down when the battery drops to 70-80 percent. I wiped /data, reflashed stock (MH8) and even flashed the .pit file but nothing has helped. Rebooting after the phone has shut itself down, I'm lucky to get to the PIN-screen before it turns off again (sudden black screen, no regular shut down sequence). The only remedy is recharging.
I noticed that my battery appears swollen, but i figured it might be NFC-circuitry or something. Would be very grateful is someone could take a look at their battery and compare with the attached image (sorry for the iphone ruler). Would be a lot nicer to try with a new battery instead of sending it away for a motherboard replacement or something. Thanks.
That definitively doesn't look normal. :s
My battery is swollen as well. Shutting down frequently especially when using 3g and browsing.
It's not normal. My old Galaxy S 4G's battery started draining really fast and shutting down whenever I had around 50-60%. The battery was swollen. You should buy another S4 battery.
Gexxer said:
So I have been having problems with my S4 suddenly shutting down when the battery drops to 70-80 percent. I wiped /data, reflashed stock (MH8) and even flashed the .pit file but nothing has helped. Rebooting after the phone has shut itself down, I'm lucky to get to the PIN-screen before it turns off again (sudden black screen, no regular shut down sequence). The only remedy is recharging.
I noticed that my battery appears swollen, but i figured it might be NFC-circuitry or something. Would be very grateful is someone could take a look at their battery and compare with the attached image (sorry for the iphone ruler). Would be a lot nicer to try with a new battery instead of sending it away for a motherboard replacement or something. Thanks.
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Click to collapse
I wouldn't be charging that or using it either. There's a good chance it may explode if charged or used...
Unfortunately for you batteries aren't normally covered under warranty. You might need to bite the bullet and either buy another Samsung branded battery or an OEM one off ebay.
I had the same issue, changed battery and its working again.
There's also a thread in the general section. Seems to happen sometimes...
Sent from my GT-I9505 using xda app-developers app
Thanks for the help. Got a new battery today and everything seems to be back in order
Weird though, I don't usually overcharge och trickle charge my battery. My faulty one had a serial number beginning with BD, perhaps it was a bad batch.
Gexxer said:
Thanks for the help. Got a new battery today and everything seems to be back in order
Weird though, I don't usually overcharge och trickle charge my battery. My faulty one had a serial number beginning with BD, perhaps it was a bad batch.
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Click to collapse
my faulty battery has serial number starting from BD as well. so yeah..
Mine too...BD...
Sent from my GT-I9505 using xda app-developers app
The exact same problem has started for me too literally a few days ago. I reflashed and formatted everything because I presumed the reboots were a software issue. I only noticed today that my battery is a little swollen but not as much as on some of the pictures I've seen.
Has anyone taken the battery back to a shop? How was it handled? My phone is only 3 months old but I have it rooted so I need to know whether they will want the whole phone or just replace the battery in case I need to revert to full stock firmware.
Battery serial number also starts with BD
Swizzy88 said:
The exact same problem has started for me too literally a few days ago. I reflashed and formatted everything because I presumed the reboots were a software issue. I only noticed today that my battery is a little swollen but not as much as on some of the pictures I've seen.
Has anyone taken the battery back to a shop? How was it handled? My phone is only 3 months old but I have it rooted so I need to know whether they will want the whole phone or just replace the battery in case I need to revert to full stock firmware.
Battery serial number also starts with BD
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Click to collapse
I tried to get a new battery from store, but they wanted whole phone, because how they said it could be the phone problem.
I ended up buying a new battery.
If it is swollen just get a new one, means that it is pretty much gone
Lol been there.. my htc battery was so swollen that the back cover would wobble. It gave me a tick to play with
Figure out Wich battery's are bad.
Hy,
i am from Belgium and have the Same problem.
We need to figure out wich battery's are bad.
My battery is made in China and has product code B600BE
Greetz
Stino
stineco said:
Hy,
i am from Belgium and have the Same problem.
We need to figure out wich battery's are bad.
My battery is made in China and has product code B600BE
Greetz
Stino
Click to expand...
Click to collapse
Hi! I am from Pakistan and have this same battery code B600BE. It reads "Cell Made in Japan, Assembled in China". I am only posting this with an intention to help someone:
I bought my S4 (i9500) almost 4.5 months back. I am a hardcore smartphone user and do cpu intensive tasks on my phone like crazy. My battery isn't swollen at all, exactly like I got it. Sometimes, my phone heats up a lot (eg playing CoC) and I charge and play at the same time without caring about battery and cpu temp. And so far my battery life is decent. Almost exactly like when I got it new. Don't experience any reboots or shutdowns etc
So this means that not all B600BE are faulty batteries. I guess ? Will update my post if I find more information about the "faulty battery batch" manafactured (as some xda members claim).
Sent from my GT-I9500 using xda app
plasmastate said:
Hi! I am from Pakistan and have this same battery code B600BE. It reads "Cell Made in Japan, Assembled in China". I am only posting this with an intention to help someone:
I bought my S4 (i9500) almost 4.5 months back. I am a hardcore smartphone user and do cpu intensive tasks on my phone like crazy. My battery isn't swollen at all, exactly like I got it. Sometimes, my phone heats up a lot (eg playing CoC) and I charge and play at the same time without caring about battery and cpu temp. And so far my battery life is decent. Almost exactly like when I got it new.
So this means that not all B600BE are faulty batteries. I guess ? Will update my post if I find more information about the "faulty battery batch" manafactured (as some xda members claim).
Sent from my GT-I9500 using xda app
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Click to collapse
On my battery i cannot see where the cell is made,
It just says
MADE IN CHINA / FABRIQUE EN CHINA
ENSAMBLADO EN CHINA / MONTADO NA CHINA.
Like this http://www.technobuffalo.com/wp-content/uploads/2013/04/Samsung-Galaxy-S4-Battery.jpg
But then China ipv Korea
Mine is made in China, product code B600BE, S/N: BD1D512BS/2-B. It got swollen after only 2 months. Luckily they replace swollen S4 batteries here in the Philippines and in severe cases where the battery got so swollen it broke the motherboard or screen they replace those parts too. It happens quite a lot here and the folks at Samsung Care admit it's a factory defect on a batch of batteries.
My battery is also swollen. The serial number starts with BD. It is not as much as the OP but still is. I will try to replace it using warranty.
When the battery is swollen lije that, you'd better stop using it.
Sent from my GT-I9500 using xda app-developers app
http://www.talkandroid.com/179713-s...s-to-galaxy-s-4-users-with-swollen-batteries/
well…I ordered a battery last week and it was suppose to be OEM battery for my Samsung Galaxy SIV from ebay. As Soon as I received this battery a few days ago( the battery looks legit and exactly like the one on my GS4), I plugged it into oulet and tried to charge it. But something weird happened since then! If I turn on my phone, it would restart again and again after the Samsung Logo appear on display. Several times later, it finally turned on.
Cuz I was not at home recently so I borrowed my friend’s MPJ extended battery he bought from their website and tested the phone again. My S4 then boots smoothly and work perfectly so I was confirmed that the OEM battery is a fake one! Besides, with the fake OEM even though it has full bars, the phone also constantly loses connection.
My friend then told me he has saw a vedio about fake battery which NFC doesn’t work ealier on and I remember mine fake one also claimed it has NFC. Cuz my friend’s GS4 MPJ battery also have NFC, so I deciede to test my NFC…and yes…the result is the fake OEM battery was not responding at all…just regret to buy it…never buy OEM batteries for cheap anymore!! Anyway I just stop using that fake battery in case more problems occur… I have ordered a same new battery as my friend’s this time and now waiting for it…
The fake OEM battery is printed as “CELL MADE IN JAPAN, ASSEMBLED IN CHINA”…I am not sure it is a point to distinguish a fake OEM battery? It would be helpful if anyone tell me more about how to distinguish a fake battery
knighthorus said:
well…I ordered a battery last week and it was suppose to be OEM battery for my Samsung Galaxy SIV from ebay. As Soon as I received this battery a few days ago( the battery looks legit and exactly like the one on my GS4), I plugged it into oulet and tried to charge it. But something weird happened since then! If I turn on my phone, it would restart again and again after the Samsung Logo appear on display. Several times later, it finally turned on.
Cuz I was not at home recently so I borrowed my friend’s MPJ extended battery he bought from their website and tested the phone again. My S4 then boots smoothly and work perfectly so I was confirmed that the OEM battery is a fake one! Besides, with the fake OEM even though it has full bars, the phone also constantly loses connection.
My friend then told me he has saw a vedio about fake battery which NFC doesn’t work ealier on and I remember mine fake one also claimed it has NFC. Cuz my friend’s GS4 MPJ battery also have NFC, so I deciede to test my NFC…and yes…the result is the fake OEM battery was not responding at all…just regret to buy it…never buy OEM batteries for cheap anymore!! Anyway I just stop using that fake battery in case more problems occur… I have ordered a same new battery as my friend’s this time and now waiting for it…
The fake OEM battery is printed as “CELL MADE IN JAPAN, ASSEMBLED IN CHINA”…I am not sure it is a point to distinguish a fake OEM battery? It would be helpful if anyone tell me more about how to distinguish a fake battery
Click to expand...
Click to collapse
All I can say never buy cheap battery's of eBay!!!!
Sent from my SCH-I545 using xda app-developers app
knighthorus said:
well…I ordered a battery last week and it was suppose to be OEM battery for my Samsung Galaxy SIV from ebay. As Soon as I received this battery a few days ago( the battery looks legit and exactly like the one on my GS4), I plugged it into oulet and tried to charge it. But something weird happened since then! If I turn on my phone, it would restart again and again after the Samsung Logo appear on display. Several times later, it finally turned on.
Cuz I was not at home recently so I borrowed my friend’s MPJ extended battery he bought from their website and tested the phone again. My S4 then boots smoothly and work perfectly so I was confirmed that the OEM battery is a fake one! Besides, with the fake OEM even though it has full bars, the phone also constantly loses connection.
My friend then told me he has saw a vedio about fake battery which NFC doesn’t work ealier on and I remember mine fake one also claimed it has NFC. Cuz my friend’s GS4 MPJ battery also have NFC, so I deciede to test my NFC…and yes…the result is the fake OEM battery was not responding at all…just regret to buy it…never buy OEM batteries for cheap anymore!! Anyway I just stop using that fake battery in case more problems occur… I have ordered a same new battery as my friend’s this time and now waiting for it…
The fake OEM battery is printed as “CELL MADE IN JAPAN, ASSEMBLED IN CHINA”…I am not sure it is a point to distinguish a fake OEM battery? It would be helpful if anyone tell me more about how to distinguish a fake battery
Click to expand...
Click to collapse
fake batteries cant be differentiated ...
oem dont hav 3 lines printed on the bottom left .. only 2 ...
just dont buy cheap stuff .. its a battery ... a $2 thing can f**k up your $600 device !!
anuj6111 said:
just dont buy cheap stuff .. its a battery ... a $2 thing can f**k up your $600 device !!
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Click to collapse
+1
Normal battery's are also not good, mine has become fatter and keeps turning off the whole time, gosh it hate the S4, i should have stayd with my S3...
Sent from my GT-I9505 using app: XDA Premium and rom: CgoastINC Rom v13
Hello everybody,
I have searched a lot on this forum, but I could not find this exact problem and I am getting very frustrated. I had this phone since mid September. The phone is not rooted.
Battery life was great for the first 3 months, than something weird started to happen. I also upgraded to 4.3, because I have the gear, but I do not think this is the main issue.
When the battery is fully charged, it drains more quickly than before and from my understandin looking around Internet, this could be because of 4.3. Ok, but it is not all.
When the battery reaches 40%, it starts draining super fast, like 15% per hour without doing anything. When it reaches 20% the phone becomes really hot and if I reboot it goes into a boot loop and battery goes instantly to 0%. If i plug in the chargher, it doesn't aknowledge it and does not charge. In order to fix it, I have to remove the battery and start charging. Now I can do it with phone on or off but the phone starts to charge super fast, definitively not normal. it goes from 0 to 10% in two minutes and keeps charghing super fast till it reaches about 50%, then it starts to cool off and charges more or less at a normal speed.
Today I unplug it when it reached 50% because I wanted to look at the battery SN, as I read there are faulty batteries starting with BD and mine does too. I tried to see if it is swalled, but it is hard to say without a good one to compare. Well, when I put the battery back in and turn the phone on, the indicator showed 80%!
I am very confused, as there are many factors involved. I read that 4.3 has some issues, I read there are faulty batteries, I read that many people tried to solve with calibration, but other people say it is useless on S4...
Would you mind sharing some thoughts?
Thank you very much!
I wanted to add my batter SN is BD1D606XX. According to this post http://forum.xda-developers.com/showthread.php?t=2504093
it shuldn't be faulty...
Change the battery. Batteries are cheap. Only tc dont buy again one with serial starting for BD :highfive:
Thanks for the quick answers. I live in Thailand, I bet all the batteries here comes from China and starts with BD. Are you positive it is the battery?
rogerpilly said:
Thanks for the quick answers. I live in Thailand, I bet all the batteries here comes from China and starts with BD. Are you positive it is the battery?
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Click to collapse
I was having the exact same issues and replacing battery solved everything. If you live near a Samsung service centre they should be able to do a swap for you with no bother. Samsung are aware of this issue and should not give you a battery with the same serial at the service centre. Obviously if you order a battery through a third-party supplier you will have to be a little more careful, but if you mention the issue at time of ordering you should be ok!
Best of luck :good::good:
Thank you. Yes, I live close to a Smsung service Center. I had already brought it in because it had stopped charghing, maybe USB ribbon. They fixed it in 1 day under warranty, so I will try to have the battery replaced under warranty. Worst case scenario, I will buy a new one, it is not expensive, but I want to find a different batch!!!
rogerpilly said:
Thank you. Yes, I live close to a Smsung service Center. I had already brought it in because it had stopped charghing, maybe USB ribbon. They fixed it in 1 day under warranty, so I will try to have the battery replaced under warranty. Worst case scenario, I will buy a new one, it is not expensive, but I want to find a different batch!!!
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Click to collapse
I could be wrong, but as far as I'm aware the faulty batteries only shipped in the boxes with the handsets :good:
rogerpilly said:
Thanks for the quick answers. I live in Thailand, I bet all the batteries here comes from China and starts with BD. Are you positive it is the battery?
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Click to collapse
Buy batteries no from China for be safe. I was buying this one and im very happy: HERE
Hey all...
I recently had to replace my Note 4 battery and have found that the battery is not available... It's been replaced with a different part number. The old one is EB-BN910BBU while the new one has been marked EB-BN910BBE...
What's the real difference? I have been struggling with charging it fully as well... Stops right around 89%. I have factory reset to see how it goes but with the new battery it seems to drain awfully quick.
Has anyone else had any issues with finding batteries? OR does anyone know what the difference in the batteries is?
Thanks!
digitalnights said:
Hey all...
I recently had to replace my Note 4 battery and have found that the battery is not available... It's been replaced with a different part number. The old one is EB-BN910BBU while the new one has been marked EB-BN910BBE...
What's the real difference? I have been struggling with charging it fully as well... Stops right around 89%. I have factory reset to see how it goes but with the new battery it seems to drain awfully quick.
Has anyone else had any issues with finding batteries? OR does anyone know what the difference in the batteries is?
Thanks!
Click to expand...
Click to collapse
i have 2 original samsung note 4 battery, both are EB-BN910BBE and they have no problems giving me expected battery lifes. you can try reset the fuel gauge by entering *#0228# in dialer and then press quick start, after the phone lids up you charge the phone until 100% and leave it for sometime.. hope it works.
galaxy16 said:
i have 2 original samsung note 4 battery, both are EB-BN910BBE and they have no problems giving me expected battery lifes. you can try reset the fuel gauge by entering *#0228# in dialer and then press quick start, after the phone lids up you charge the phone until 100% and leave it for sometime.. hope it works.
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Click to collapse
What does resetting the fuel gauge even do? That doesn't make entire sense to me... does it just re-calibrate it?
digitalnights said:
What does resetting the fuel gauge even do? That doesn't make entire sense to me... does it just re-calibrate it?
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just resets the reading of the battery, yes its recalibrating but after you did the process dont unplug the charger until it reaches 100% btw is both of your batteries original?
galaxy16 said:
just resets the reading of the battery, yes its recalibrating but after you did the process dont unplug the charger until it reaches 100% btw is both of your batteries original?
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Click to collapse
Yes both the new batteries I got are OEM. I have tried to charge the two new batteries to 100% but they don't want to fully charge. I've factory reset my phone and wiped the cache... still no dice. But then the question about the differences between the batteries comes up... IS there a difference between the U battery (which is the old stock battery from when I got the phone) and the E battery (which is the new replacement OEM one...)
I was personally told by Samsung that the U and E are region codes for the batteries designed for different models of the phone. They went further to tell me that getting a battery for a different region phone would have unpredictable and possibly bad results if used in a U.S. branded (U) phone.
The true differences I have no clue and have just started looking this true difference due to my battery is now failing and it is a U battery. Some things I have uncovered is the E variant is suppose to be superior to the U variant however, I keep seeing a pattern for those with 'older' U.S. Note 4s, particularly the AT&T models with poor performance from the E batteries. If it is simply bad luck or actual truth I have no clue. Still looking.
I had the issue buying 3 of the E version on ebay not knowing any difference from china. They worked fine for 6 months then completely died. noticing the original battery was U version and still working I found this link. I can confirm the phone occasionally reboot for no reason about 3 months into using them but since the phone is a couple years old I did not really suspect the batteries at the time.
1. Batteries wear out (slowly) sitting on the shelf. Buying demonstrably NEWly manufactured batteries would be in my opinion the trick to successful battery replacement. Maybe this is a problem for the obsolete Note 4. Bought a "new" battery today... Ad says OEM but is it going to be? And will it have been on a shelf for the past 4 years? Maybe. I will see.
2. Charger issue on an old phone? I do not know about this if it is an issue or not.
This happened to me today while browsing facebook.
My phone suddenly shut down. While trying to turn on, it would get to booting screen and then shut down again. It didn't loop - I had to try each time manually.
I cleared cache and reset it to factory settings to no avail. BUT once I got back home and managed to connect it to a charger (the battery was at estimated 90% capacity), everything runs smoothly. No shutdowns, no freezes - despite the phone getting warm. I stressed it quite a lot and it seems to hold, so I don't think this is related to the "bigger" CPU.
Could it possibly be a battery issue? Could my device be misreading the actual capacity of the battery?
As a sidenote: it did crash/shutdown once I disconnected the charger, but only after 20 minutes or so when I uninstalled a running at that time app.
Any feedback will be greatly appreciated, so I have something to work with and replace stuff accordingly - and hopefully not the entire phone, as I love my 6P.
It seems like it has to be connected to the battery, as it has been now holding (presumably) at 56% charge for over 4 (!) hours. AccuBattery shows the same data as what the phone reads, and now it seems that my power drain is in negative without charging the phone.
Sadly, there are no original replacements available in my country. Only cheap 3550mAh knockoffs that sellers call OEM. They do have Huawei logo, but everyone knows that 3450mAh is the only original capacity (right?)
Update: Nearly 20 hours on the same displayed 56% capacity.
Any help? Please?
No, you are wrong. Those 3550mAh batterys are the brand new ones from huawei. Those are the newest revision of the battery. Dont get the 3450 ones. If the seller is really selling a 3450mAh one, then its probably one of the old ones with the known issues.
ncc8uetou5et said:
No, you are wrong. Those 3550mAh batterys are the brand new ones from huawei. Those are the newest revision of the battery. Dont get the 3450 ones. If the seller is really selling a 3450mAh one, then its probably one of the old ones with the known issues.
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Click to collapse
Thanks for the heads-up. Just out of curiosity - how do you know that? When I contacted Huawei support, they did not answer me whether the 3550mah bat is a genuine product, or a farce. They avoided that question until they force-closed my support ticket without a proper answer.
First: Because i bought one and informed myself before. Then the new battery ran better then ever before. Even better then when the nexus 6p was new. Its the new batch that is better then ever before.
Second: you can read more about this topic in the correct forum thread about that: https://forum.xda-developers.com/showpost.php?p=78453441&postcount=1023
The thickness of the cable does not matter that much. Something you can care about is the weight. But this is something you can check when you got the new battery and also took the old one out.
To have longer battery life dont use the original charger. Use max a 5V 2A one. For example from a older Samsung mobile phone. Those have good electrical efficiency.
ncc8uetou5et said:
First: Because i bought one and informed myself before. Then the new battery ran better then ever before. Even better then when the nexus 6p was new. Its the new batch that is better then ever before.
Second: you can read more about this topic in the correct forum thread about that: https://forum.xda-developers.com/showpost.php?p=78453441&postcount=1023
The thickness of the cable does not matter that much. Something you can care about is the weight. But this is something you can check when you got the new battery and also took the old one out.
To have longer battery life dont use the original charger. Use max a 5V 2A one. For example from a older Samsung mobile phone. Those have good electrical efficiency.
Click to expand...
Click to collapse
Thanks again.
For the 3 years I've bee using my 6P I never had battery life issues. In fact, even now the battery is holding well, despite the stats showing that my battery might be dying.
I came to this forum section looking for feedback on what could possibly be going on with my phone presenting the issues I am having. I am no mobile tech unlike many of guys around here. I might budge then and hope that the local Huawei repair center in my city will be of more help than the official Huawei support.