Lately I've been having issues with my phone and charging. It started with the stock OEM charger getting steadily harder and harder to use.. so I bought an Aukey charger to replace it with and it completely refuses to work on my phone, so I tried another phone and tablet and it works great. I tried my super old Galaxy note 2 charger with a motorola usb cable from my maxx and it works fine... I then tried that usb cable on the aukey QC 2.0 charger and it won't work... tried the same cable again on my phone with the sammy charger and it worked... tried a QC 3.0 aukey wall charger and it won't work... yet I have a QC 2.0 incipio car charger. it was working with the USB moto cable I've had in my car since I got my Bionic... then it just stopped charging my phone, got a new USB and it works great now except the moto usb will work for friends, just not my phone.
I have absolutely no idea what's causing this... I thought maybe there was lint in the charging port so I took a tootpick and cleaned it out, got a small piece of lint, same thing with all the chargers. I can't find anything online, and being a tinkerer I've tried everything I can think of before asking. I'm starting to think the phone itself is having problems and the port is actually bad or there's something wrong in the software causing it to have problems with turbo or QC chargers.
any ideas?
There is a general inconsistency with this device and Quick Chargers... if you look in the Accessories area there are several threads discussing it.
Personally, I use the Aukey QC 2.0 charger for travel with an Eversame premium braided cable and it works fine, yet others use the same combination and it won't Turbo charge or in some cases charge at all.
I also face the same issue. Some USB cables work with my Moto X Style and some doesn't .
i am having an even worse issue and i am sure its a software problem, recently my moto x stopped charging using the moto charger so in the last two months i have 4 different chargers who worked for some time each now it just doesnt work at all, i have cleaned the port numerous times then it just stopped working so when the phone finally died all of a sudden it started charging but as soon as it switched to turbo mode the charge would stop and start over again. i have deduced its a software problem as once the phone tries to go to turbo charging mode it cant sustain the charge and cancels it. amphere even shows its discharging while on the charger , however if it starts charging while the phone is off with a low voltage adapter and turn on the phone once you dont remove the cable it will charge (extremely slowly but it will charge).
redtrinstar said:
i am having an even worse issue and i am sure its a software problem, recently my moto x stopped charging using the moto charger so in the last two months i have 4 different chargers who worked for some time each now it just doesnt work at all, i have cleaned the port numerous times then it just stopped working so when the phone finally died all of a sudden it started charging but as soon as it switched to turbo mode the charge would stop and start over again. i have deduced its a software problem as once the phone tries to go to turbo charging mode it cant sustain the charge and cancels it. amphere even shows its discharging while on the charger , however if it starts charging while the phone is off with a low voltage adapter and turn on the phone once you dont remove the cable it will charge (extremely slowly but it will charge).
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FYI... There is no software problem with charging, if there was it would affecting hundreds of thousands of people. And I doubt you have 2 software problems, a bad kernel and a bad bootloader/recovery image, because 2 different things control charging when powered on and powered off.
Issue here is you likely have a high resistance connection somewhere between the USB port and the battery itself, or a bad charging circuit... It's hardware.
while i can understand where you are coming from when the phone is in factory mode (motorola customer care told me to try) its charging fine also turbo charging is working now just it doesnt recognize the sim card. it was a suggestion from Motorola customer service desk, as i live outside of the us they gave me some options to try. they said it was a software glitch where the phone may have gotten an overload from a bad connection and caused the phone to not recognize the charger. however while the phone is off this check is not performed which is why i was getting a lower amp charger to work as the phone did not have to enable the protocol that allows for quick charge/turbo charge voltages.
Related
I tried two different wall chargers and the phone won't charge. It says it's charging but it doesn't do anything. Charging via USB is far too slow. I remember seeing another thread and a member recommended going into the battery diagnostics and exiting. I tried that and it worked for a day, but now it's doing the same thing. I tried calling Samsung, but they're giving me a run-around and I'd like to avoid them if necessary. Anyone have any tips?
Take it back where you got it, explain the problem and ask for an exchange. If it won't charge off the wall adapter there's obviously a problem somewhere that's beyond user control.
Just to be clear, you're having issues charging it off of the included wall adapter with the included USB cable attached to both the phone and the wall? I've had issues charging it off of non-official power sources.
FishFaceMcGee said:
Just to be clear, you're having issues charging it off of the included wall adapter with the included USB cable attached to both the phone and the wall? I've had issues charging it off of non-official power sources.
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Yes, I got it semi-working today. It will charge, but extremely slowly. I've left it the since last night and it's only charged 49%. I've called Samsung and they told me that I can't get a warranty replacement (I got it on Kijiji, it was working fine for a while).
Well trouble shooting 101...hard reset the device
leave it on the charger till it is 100%. The battery might need to cablibrate itself once from the intial charge.
But really you should bring it back to the place and receive a replacement...it sounds like a likely to be software defect but could just as well be a hardware defect. Or you might have a faulty wall adapter.
So we've been combatting some finicky charging issues with my wife's new S5 for the past week.
I've worked out a lot of the weirdness due to the fact that my HTC M8's charging brick apparently doesn't work with anything other than the M8 (I have no idea yet what is different about it... 1.5A).
Anyway, despite this we have had no issues using the supplied charger/cable (only used it on first day).
We haven't had any issues using an old Droid 2 charger and cable (1.0 A I think)...although likely it was a slow charge.
But, since we've been out of town for a few days without all our cables, the only think that has worked with NO issue is using a 2.1A output power brick to recharge the phone. Also, it seems that the 2.1A iPad charger worked as well.
What is weird is we also tried 2 identical 1A iPhone charges. Upon first plugin with a 10' 24/28AWG cable, it didn't charge. I removed it and plugged it into the other one and it began charging. I then removed it and plugged it back in the first and it started to charge fine (and yes, I tripled check the connection on the first try).
In short, we seem to just have very strange results. Sometimes it will say it is charging for a few seconds and then stop and sometimes it will not charge using a certain combination, but when you unplug it, try something else, then back to the first it will work!
We've also had issues with the charger in the car where it would keep blinking her phone on and off with a sound. I suspect that this was due to a slow charge bringing the phone to full charge, then dropping (even though plugged in), then going back to full again. But this is just based on what my wife described.
Can anyone explain and/or tell me what the minimum required and the recommended specifications are for a charger/cable on this phone?
Hi,
My moto x pure started charging really slow out of nowhere
Yesterday when i connected it to the turbo charger the message (turbo power connected) didnt showed up so i thought it had something to do with the cable, i changed it to another but the message still wasnt showing. I also tried with my power bank with turbo charger and it wont show up either.
I can live without the turbo charger, but not with how slow it is charging, in the Ampere app it show that is charging at 400 ma.
Is there something i can do? I already wiped the cache and depleted the battery but the problem is still there. At home i will do a factory reset, but i dont have a lot of faith in it.
Also i havent rooted or unlocked the bootloader, it has android 6.0
The end on your turbo charger cord is worn out most likely.
Its not that, i tried with 3 different cables that i knew already work with turboCharger and still wont charge at a normal speed.
I cleaned the phone usb port but didnt do anything, now i want to try with some isopropyl to see if i can clean them.
Anyone got an idea what could be? I already did a factory reset.
Patopa said:
Its not that, i tried with 3 different cables that i knew already work with turboCharger and still wont charge at a normal speed.
I cleaned the phone usb port but didnt do anything, now i want to try with some isopropyl to see if i can clean them.
Anyone got an idea what could be? I already did a factory reset.
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The possibilities are pretty limited... list them in order of difficulty to test:
USB Cord
Turbocharger AC adapter
USB port in phone
Battery
Honestly, I would lean towards 1 or 2, the turbo charger that comes with these devices has been known to be of... umm... less than exceptional quality. Otherwise, it is not unheard of for the USB port in the phone to go bad, and the battery is likely pushing 2 years old.
Patopa said:
Its not that, i tried with 3 different cables that i knew already work with turboCharger and still wont charge at a normal speed.
I cleaned the phone usb port but didnt do anything, now i want to try with some isopropyl to see if i can clean them.
Anyone got an idea what could be? I already did a factory reset.
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Moto Turbo Chargers are low quality, mine stopped working 2 months in. So I got a 3rd party quick charger. No problems since.
i have battery charging issues as well!!
Shows as USB charger Turbo charger not working even don't show as AC mode! Basically just don't charge only with PC and USB cable! It's original turbocharger and USB connector is fine because it's working fine with PC!
I already have done 3 factory reset from menu and from recovery menu but no success sadly it's very odd issue! Basically every wall charger appear like "USB Charger" no AC or Turbocharger! But connector is fine because it's working fine with PC!
Nothing appears! Only shows charging next to clock but only about 20-30 second After that doesn't show any charging! But very slowly charging 6-7 hours to full.Maybe it's just a coincidence but 2 days after 7.0 update this issue started! I think that connector is fine because with PC it's working fine and transfer files or charging fine
Same happening here just 2 days ago, anyone find a solution?
I had this same problem from today. Today morning turbocharged by my friend's Moto turbocharger. Today evening I use my 2different turbocharger it's not charge quick and very slow charging...
Same here..stock, never unlocked. On latest updates. XT1575 A0.52
Accubattery shows its getting 247mA from a Samsiung Adaptive charger (which always showed up before as a turbo charger, and does fast charge samsung phones.)
Hello,
i'm new here and i'd be glad if someone can help me. So i got my phone a month ago and i noticed that while its charging (with the original charger) and while using it in the same time it almost does not charge at all, still when it's not used it does actually fast charge. As a previous samsung user, i never had this issue with samsung phones (they always fast charged even on heavy use).
That's one problem, the second one is scrolling isn't smooth. Yet my internet speed is 1GB at home although i don't see it related, overall scrolling let's say for example Facebook, snapchat, browser, it gets slow at few times and it ain't smooth like i expected it to be.
My device isn't even rooted so i haven't messed with it anyhow, running usual diagnostics and clearing apps regularly, downloaded just few social media apps so no heavy games on the phone but still i can't figure out if it's just my phone or is it the lg g6 like that.
thank you
1st i wanted to mention maybe the problem is your outlet in house but, yes G6 is charging slower when you use it on your charger.. And when it comes to fast charging to mine it tooks 1h and 40min from 0-100% bit slower than competiton models, but again fast enough.
When it comes on smoothness i am on V10T EU update and the phone has no laggs at all. It did had on past versions. But with this V10T i hadn't had any smoothness issue.. It really is great, and for playing with the phone while charging i wouldn't recommend that. It can really take effect on your battery.
Powered by LG G6
The scrolling lag sounds like there might be something making the phone work hard. Heavy usage would also make it charge more slowly than expected, because some of that power is going to operate the phone rather than into the battery. BUT I don't think it would prevent the "fast charging" text on the display.
It is remarkable how badly-behaved apps can be - I'd remove/disable your apps one at a time and see if one of them is responsible.
Try a fully compliant aftermarket quick charge 3.0 charger, it should charge much faster. Unlike a QC 3.0 charger, the charger bundled with the phone does not include 12V charging mode, so it's not allowing the phone to charge as fast as the phone can handle (the phone is fully quick charge 3.0 compliant and can charge faster than the bundled charger is capable of doing).
KingFatty said:
Try a fully compliant aftermarket quick charge 3.0 charger, it should charge much faster. Unlike a QC 3.0 charger, the charger bundled with the phone does not include 12V charging mode, so it's not allowing the phone to charge as fast as the phone can handle (the phone is fully quick charge 3.0 compliant and can charge faster than the bundled charger is capable of doing).
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Yup, that's true. BUT I have s7 and g6 and both are slowly charging when I'm using them, phone would get too hot if it would fast charge while using it
I appreciate all your replies guys. Thank you.
Although i noted i dont have any heavy apps or heavy usage, the scrolling lag seems like a lag to me because i got used to faster phones before. Or maybe it is the original cable i need to change as you guys said. Anyway thanks again
I also encountered slow charging problems, but it seemed to be the cable, in some position it worked and in some it did not. I've bought an one plus dash cable for about 10 $, red one, and no problems since then. The cable is more thicker and robust, I highly recommend it.
Hi, I've got this problem: sometimes when I plug my G6 to the charger, a popup message comes out saying:
Charging slowly
Try the following if charging is slow:
- make sure to completely remove any water or debris from the USB ports.
- reconnect both ends of the cable.
- use the charger and cable that came with the phone.
Sometimes, instead, the phone starts charging normally with fast charging. If that popup comes out and I try to unplug and plug USB cable a couple of times, the phone starts charging again with fast charge.
Sometimes, when the phone is already charging with fast charge, suddenly the phone stops charging for a couple of seconds and starts again (I notice it because of the popup sound that comes if you plug the phone to USB)
I even tried to clean USB port, swapped the original USB cable with Anker cable but still using the original LG charger.
Of course there is no water in the port, otherwise a moist detector message would appear.
Has anyone experienced this problem? Can I solve buying a new charger? I'm afraid USB port might be broken
alfred888 said:
Hi, I've got this problem: sometimes when I plug my G6 to the charger, a popup message comes out saying:
Charging slowly
Try the following if charging is slow:
- make sure to completely remove any water or debris from the USB ports.
- reconnect both ends of the cable.
- use the charger and cable that came with the phone.
Sometimes, instead, the phone starts charging normally with fast charging. If that popup comes out and I try to unplug and plug USB cable a couple of times, the phone starts charging again with fast charge.
Sometimes, when the phone is already charging with fast charge, suddenly the phone stops charging for a couple of seconds and starts again (I notice it because of the popup sound that comes if you plug the phone to USB)
I even tried to clean USB port, swapped the original USB cable with Anker cable but still using the original LG charger.
Of course there is no water in the port, otherwise a moist detector message would appear.
Has anyone experienced this problem? Can I solve buying a new charger? I'm afraid USB port might be broken
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When was the last time you factory reset your device
lg3FTW said:
When was the last time you factory reset your device
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I did it recently after I upgraded to Oreo but this was happening even before I did reset the phone.
KingFatty said:
Try a fully compliant aftermarket quick charge 3.0 charger, it should charge much faster. Unlike a QC 3.0 charger, the charger bundled with the phone does not include 12V charging mode, so it's not allowing the phone to charge as fast as the phone can handle (the phone is fully quick charge 3.0 compliant and can charge faster than the bundled charger is capable of doing).
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Yeah i found that funny that LG lied and tried to get by on using the chargers from the failed lg G5 shipped with the G6. They only support 2.0 charging so just use the cord and use another 3.0 block or get a portable 3.0 power pack. They are 20 bucks on amazon. Good ones too.
https://www.amazon.com/Charge-Anker...1528444548&sr=8-3&keywords=anker+powerport++1
can this be a good charger?
I bought an used G6 without charger but I have a Pixel charger model GL0102 and when I plug the phone I cant see the fast charging notification on the screen. It only say charging.
So I have a strange problem. A few days ago I discovered the phone was charging so slowly and on the lock screen a text appeared: "Charging slowly". It's equivalent to USB charging with a PC or notebook. However I use wall charger the same as before, from October 2017. Ok, I thought the charger has some failures, tried an other one. Same.. "Charging slowly" (I used this second charger before and it worked well..) Then I changed the cable. Same message (I also used this cable so 100% it's not defective).
I tried 3 roms. Refleashed the stock, RR and AEx. Tried different kernels: void, mint, franco. Nothing has changed.
May it be a hardware-related issue?
Thank you
Hi did you managed to find a fix?
I am having the same issue - lock screen a text appeared: "Charging slowly". Switched few cables still having same problem. I am convinced is not cable or charger issue.
Your wall charger is most likely the problem, even official can fail, you need a powerful aftermarket to test, it could be the cable but most likely the charger no providing enough power.
No A1 but android, see here: https://android.stackexchange.com/q...d-phone-charging-slowly-how-to-make-it-faster
I use either samsungs ep-ta20ewe or lg's mcs- h04er charging between 1600-2000 mA in accubattery pro.
I've switched few cables and 2A chargers. All getting the same "Charging slowly message"
The reason why most of you are charging so slow is because most likely, your phones are warm
As soon as the battery reaches 38°c, charging begins to slow down and will continue to be slow unless you cool the phone down
The battery temp is ok. 34°C
Solution: USB module replacement
I got back my A1 about two weeks ago. The service replaced the USB module at the bottom of the phone and now it works. I used a Tronsmart QC2 charger before. Since it's been repaired I use the stock charger. I was a bit curious and tried a few days ago with the Tronsmart. Same message: "charging slowly".
I think my Tronsmart charger is deffective and now I avoid using it..
Sum up, the repair shop diagnosed the problem. The phone became deffective but they are not sure why. The USB module replace turned it good again but with the Tronsmart charger it still doesn't work. I have to use the stock charger.
(also works with other chargers from my old Samsung phones). Interesting.
(they changed the USB module under warranty, but otherwise it costs in Hungary 10 000 HUF (~31 EUR, ~36 USD).
(refer to my thread opening post, before the USB replacement, the charging with the stock one was as slow as with other chargers, ~200mah, after replacement it's ~1800mah again)
I replaced the A1 USB C module and this fixed the problem
airyshaggy said:
I replaced the A1 USB C module and this fixed the problem
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The same solution as in my case. Nice to hear it fixed this annoying issue.
I was running into the same problem, but after 2 months of replacement I got the message of charging slowly again. Been trying to change the adapter and cable but still not working, til I got the idea to use my mac's charger and it works. I don't know why, anyone's having this issue?
inaitsil said:
I was running into the same problem, but after 2 months of replacement I got the message of charging slowly again. Been trying to change the adapter and cable but still not working, til I got the idea to use my mac's charger and it works. I don't know why, anyone's having this issue?
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Install Ampere from the Play store and check the speed. It should be ~1400mha.
Having the same issue but i found a tricky solution
I am currently running dotOS and earlier I was on Pixel Experience...on the lock screen i used to get this message along with the current and the voltage readings (mA and V) so all I did was I tried to remove and put the cable back in the phone and everytime the values changed a bit....doing this 3-4 times gave me the reading around (1700-2000) mA and 3(.9-4.1)V and the message said charging...and sometimes it said charging rapidly....and if it didn't work out then I flipped the cable( like I was putting the USB in the wrong direction).....WORKS EVERY TIME