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Dont know where to start.
1. crashes all the time,
2. crashes when the battery is low, have to do a soft reset to regain functionality
3. the battery life is a joke. charge in the morning and by around 4pm i got to be cautious on what calls i take as it will die on me.
4. freaks out randomly when using opera. could it be my fingers are too big? lol
5. sms some times dont send. found the fix on the htc site, still not working.
feel like i made a terrible mistake getting this phone, why should i have to do hacks/fixes my self when i have never needed to on any othr fone before?
its trully a different fone culture using this, as i type this on the hd2 i have had to retype this at least 7 times. lol....
anyway the basic functions should be flawless, but they are not which worries considerably.
Seems like you got a bad piece which is unfortunate. I hope you can get it changed, because this is not how it's supposed to be.
I think I got a pretty decent piece. I never experienced any battery issues and neither the sms bug which I know many experienced on this forum. Also mine never crashes so I can just assume that you got a faulty piece.
As for the typing I can agree with you. However, if you tweak by decreasing the sensitivity (which actually I never experienced as a decrease in sensitivity, only as an enhancement while typing), that problem will be gone as well. It's not a difficult tweak, it can be easily done by installing BsB tweaks which can be found here in the forums.
Although I agree with you that one should not be forced to tweak this phone oneself, but I guess we'll have to live with it
thanks for your reply,
i will try the tweak, and see how it goes, i emailed vodafone to let them know. i forgot to let them know how slow the phone gets some times.
oh well, this is what i get ditching nokia!
try to see if you can exchange the phone. must be able to if you can show the phone crashes to vodafone and if you have the device not for too long they should exchange it for you as far as I know,..
Vodafone! are saying they have none in stock and cant replace it, would it be worth just flashing it with a different ROM since there is nothing they can do...
mr3rown said:
Vodafone! are saying they have none in stock and cant replace it, would it be worth just flashing it with a different ROM since there is nothing they can do...
Click to expand...
Click to collapse
Have you tried a hard reset?
Also MaskedMagi just posted that Vodafone DO have some replacement phones left: http://forum.xda-developers.com/showpost.php?p=5285586&postcount=184
Perhaps it would be worth calling them back.
jakem said:
Have you tried a hard reset?
Also MaskedMagi just posted that Vodafone DO have some replacement phones left: http://forum.xda-developers.com/showpost.php?p=5285586&postcount=184
Perhaps it would be worth calling them back.
Click to expand...
Click to collapse
Yep, just to clarify that was about 3 hours ago so fingers crossed I'll get the phone tomorrow, though with the incoming snow probably not
I'm hoping that it is actually a HD2 and not a HTC Touch HD 2 or something as people have been confused over the phone before, I'll definately check before giving back my old one!
Needless to say I hope the newer one is not in fact worse than the old one! Give them a ring if you want, but remember you have to be within the 28 day period to get a return/replacement.
The direct line for returns they gave me was: 08448540430
Called them back but it was to late, got to call back during normal working hours... they are playing the arse because i called after the 28 days, when in fact I originally called on the 30th December, 27 days from when i received the phone on the 3rd.
I am very much annoyed, if they werent on holiday, there systems were down, then if not that they put me through to 3 different depts to then have to email v-store to them then telling me I am actually meant to call another dept.
These guys cannot be serious!!!
If you make enough of a fuss and tell them your original call was within the 28 day period and that they have delayed you they might listen, just have to see how it goes. Good luck with them tomorrow, keep us posted on how it goes
MaskedMagi said:
If you make enough of a fuss and tell them your original call was within the 28 day period and that they have delayed you they might listen, just have to see how it goes. Good luck with them tomorrow, keep us posted on how it goes
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Click to collapse
Originally they did, and the lady was meant to call back. But when she did the phone crashed. So I called back on the land line and got someone else instead.
Then had to go through the whole process again!! Will call back tommorrow though!
Did a hard reset we will see how that goes in the mean time.
mr3rown said:
Originally they did, and the lady was meant to call back. But when she did the phone crashed. So I called back on the land line and got someone else instead.
Then had to go through the whole process again!! Will call back tommorrow though!
Did a hard reset we will see how that goes in the mean time.
Click to expand...
Click to collapse
Ah that sucks man, next time ask for their name and direct extension number straight away in case it happens again. Hopefully they'll sympathize with you tomorrow
Phone would not vibrate at all. Confirmed this was a hardware not software issue.
Called HTC, got them to send me a shipping label to have it serviced, I'm happy.
Warranty expires next week. This is one of the first N1s ever made.
Anyway ..... today I accidentally drop it down my carpeted basement stairs and now the vibrate works. I should be happy but I'm not because now they won't fix it and this is bound to happen again and when it does I won't be under warranty any longer .......
aaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhhhhhh
tr2ride said:
Phone would not vibrate at all. Confirmed this was a hardware not software issue.
Called HTC, got them to send me a shipping label to have it serviced, I'm happy.
Warranty expires next week. This is one of the first N1s ever made.
Anyway ..... today I accidentally drop it down my carpeted basement stairs and now the vibrate works. I should be happy but I'm not because now they won't fix it and this is bound to happen again and when it does I won't be under warranty any longer .......
aaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhhhhhh
Click to expand...
Click to collapse
Before calling htc, did you do the nandroid back up?
Just wondering: Why would your warranty expire in 1 week?
Nexus One hasn't been out a year yet and they come from HTC with a 12 month warranty right?
Only reason I could think of is other countries get screwed on warranty lengths?
this is one of the first nexus one's ever - even before the google employees got them -
I got it from a google exec
tr2ride said:
Phone would not vibrate at all. Confirmed this was a hardware not software issue.
Called HTC, got them to send me a shipping label to have it serviced, I'm happy.
Warranty expires next week. This is one of the first N1s ever made.
Anyway ..... today I accidentally drop it down my carpeted basement stairs and now the vibrate works. I should be happy but I'm not because now they won't fix it and this is bound to happen again and when it does I won't be under warranty any longer .......
aaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhhhhhh
Click to expand...
Click to collapse
i'm having the same issue...i was wondering if you could tell me if you rooted your n1 and if htc is being cool about it or not.
it is happening to me too. I've having problems with vibration/haptic feedback for some time now. At first I though it was a software issue and switched from rom to rom but it keep happening even with stock rom. I called HTC and requested a swap because of dust under the screen . I knew that dust was my second warranty after I rooted and left it there until I really needed it gone . New phone should arrive in two days.
sstang2006 said:
it is happening to me too. I've having problems with vibration/haptic feedback for some time now. At first I though it was a software issue and switched from rom to rom but it keep happening even with stock rom. I called HTC and requested a swap because of dust under the screen . I knew that dust was my second warranty after I rooted and left it there until I really needed it gone . New phone should arrive in two days.
Click to expand...
Click to collapse
Sweet...so even with the bootloader unlocked...they sent you a new one?
My haptic is messed up too, I'm really hoping HTC will fix it.
sstang2006 said:
it is happening to me too. I've having problems with vibration/haptic feedback for some time now. At first I though it was a software issue and switched from rom to rom but it keep happening even with stock rom. I called HTC and requested a swap because of dust under the screen . I knew that dust was my second warranty after I rooted and left it there until I really needed it gone . New phone should arrive in two days.
Click to expand...
Click to collapse
Sent from my Nexus One using XDA App
I was also having that problem. CM6 has an option to manually set values for haptic feedback. That kind of made the trick, but I have the feeling vibration keeps going softer and softer every time...
My haptic feedback stopped ONE time for just a couple minutes.. it started working again and hasn't happened since. Hope thats the end of it
chuchutta said:
Sweet...so even with the bootloader unlocked...they sent you a new one?
Click to expand...
Click to collapse
I'm not replacing it because of haptic feedback problem, I'm replacing it because it has dust under the screen and dust under the scrren does not have to do with software issue
I received a outplacement phone and already sent the old one back. HTC repair status says: "We are currently testing your phone."
I'll update you guys when they close the ticket.
On other tough, I really don't like that Haptic Feedback Tweaks on CM at all. I find no use to it, and I believe that it was the cause of vibration ending up dead. I which that there will be an option to leave it stock. Just my opinion
Update: Looks like they closed the ticket:
Service is complete. Please visit HTC Customer Survey if you would like to take a quick survey regarding your experience contacting HTC.
Click to expand...
Click to collapse
Nice
Please see attachment, it is a screenshot similar to the problem I have.
A part of the screen is not touch-respondsive. It only happened recently, never had this problem before.
Possible to fix? I have trouble unlocking the 9 dots pattern everytime I turn on the phone because of this problem.
Please help, thanks.
Never mind, flashed a different kernal and its working now.
edit: Wait, no it's still there.
update: I wiped everything and installed factory 4.2.2 patch (occam-jdq39-factory-345dc199.tgz) but still cannot fix this problem. Please help!
update: Tried this method http://forum.xda-developers.com/showthread.php?t=2027476 still not working :crying:
update: This also not working for me http://forum.xda-developers.com/showthread.php?t=2163924... possible hardware issue?
verdict: I will live with this for now, after 1 day and still can't fix it then I will contact google hopefully for a replacement.
bump
I am having the exact same issue. That almost makes me think it could be a software issue but you said you already did a factory reset.
The weird thing is that it looks like the same part of the screen. Its a horizontal section in the very middle.
My best conclusions are that its the digitizer. It just started happening out of no where though. Very frustrating. Makes it impossible to hit the send button on the stock messaging app without minimizing the keyboard! I take excellent care of my Nexus 4. It has a case and it hasn't been dropped. It hardly has a scratch on it! Its a month old.
Sent from my Nexus 4 using xda app-developers app
Strongertyer I can feel your frustration.
Here's mine (the one in my op was found from google). Mine is a bit lower, it blocks the top half of the qwer line on the keyboard and the yes/no buttons on prompt windows.
I can still type qwer just fine by pressing the bottom half of the keys, but for the the prompts I have to tilt and rotate the screen every time so the buttons aren't under the "dead zone".
Strongtyer are you also thinking of sending the phone back to Google?
Sent from my Nexus 4 using xda app-developers app
Just talked to support and they seemed helpful. However, his first suggestion was to do a factory reset of course. He said if that didn't work then I could send my phone back for a replacement. Did a factory reset and still the same issue. Looks like I'll be calling again tomorrow.
I guess the plus side is that they send brand new phones and not just refurbished ones.
Any luck on your end?
Sent from my Nexus 4 using xda app-developers app
I gave up fixing it already as you can see in my 2nd post and I believe it is not possible to fix it other than having the whole screen replaced, so I asked directly for a replacement under warranty. Then after a brief moment google emailed me a set of instructions for packing the phone.
So on Sunday evening I booked the courier, printed the documents, picked everything back in the box, warped and taped it. And today the courier came and collected my phone.
Now I have to use my good old HTC Legend again. However it uses regular SIM card, so I had a bit of fun making myself an adapter to up size the Nexus 4's micro-sim!
I talked to Google today and they are sending me a replacement. They told me I can keep the phone till the new one arrives. I just have to return it within 21 days.
Just crossing my fingers that they don't say the damage is my fault. I don't know how o could have caused it. I haven't does it and I take really good care of it.
Sent from my Nexus 4 using xda app-developers app
Same problem
I do have a same touch screen problem.
Sliding vertically is not smooth and cannot clicking, but swiping horizontally is working.
im also having this problem but i dont live in the US. how can i go about fixing it?
redsuns said:
im also having this problem but i dont live in the US. how can i go about fixing it?
Click to expand...
Click to collapse
You should contact google anyway if you want a warranty replacement. Go to the link below, click contact google, answer a few check box questions and there should be a phone number.
https://support.google.com/googleplay/answer/2411741?hl=en&ref_topic=2803008
Because I believe that the only way to fix this is to have the screen replaced.
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
Click to expand...
Click to collapse
Welcome to xda-developers. Your English is fine.
You should contact Google.
Interesting that you mention the newer version of the phone -- I'd be interested in knowing if this is in fact a result of a newer manufacturing process, different materials, or maybe the place of manufacture (Korea or China). The place of manufacture can be identified by the letter in the fourth position of the serial number found on the box.
can someone update us on this issue? I have the same problem and i am so sad! I saved up 8 months to get this phone!
2nd
herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
Click to expand...
Click to collapse
yup just to chime in same problem here too .. its pretty widespread !
Same ISsue - Nexus 4
jeetash said:
yup just to chime in same problem here too .. its pretty widespread !
Click to expand...
Click to collapse
well, its certainly a hardware issue.
Digitizer, for what I know.
But no easy solution.
Would have happened due to the faulty charger.
But google is not helping!
I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:
Verbl Kint said:
I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:
Click to expand...
Click to collapse
Fixed with the update to KitKat!
Posted via Tapatalk
Verbl Kint said:
Fixed with the update to KitKat!
Posted via Tapatalk
Click to expand...
Click to collapse
I have this same screen issue. Mine is is first row from top which makes it very frustrating. I am on 4.4.2 and still have this issue.
Can you describe what you've tried in more detail?
I have the same problem but mine is like 2 inches from the bottom of the screen. I can use the softkeys in portrait but they are unusable in landscape. I have had the phone since Nov 12 so sadly my phone is now out of warranty. LG's approved repair centre want £95 for a new screen. I am thinking maybe buy a Nexus 5 and trade this in for £70. I could sell it for like £130 but I would feel bad selling a phone I know the screen is on its last legs.
(Seriously man, I can't post a link!)
www[dot]youtube[dot]com/watch?v=ux-YzGq-vSA
(phew... that was a huge hassle)
That should give you an idea on my somewhat weird and strange problem on my LG G2.
So, I have had my G2 since 2014, has worked surprisingly very well with very very little problems. But just recently I upgraded to Lolipop, was fine for a day or so and this problem suddenly appears. Initially, I was checking my phone and browse the internet, as usual, then I was surprised that my screen moved and jumped like crazy (exactly shown in the video). I was first baffled with this and wondering "what the hell is wrong?". Alright, so I soft reset my phone straight away after that and... Still the same problem. From that time I had been thinking that this could be a serious problem.
The problem started yesterday and is still there even now (with smaller frequency), now I want this to be fixed and I don't know where should I begin. I don't think it's the update that caused this because it was fine for a day or so and no one else got this problem (after updating). I am seeking for your help, anyone?
refil said:
(Seriously man, I can't post a link!)
www[dot]youtube[dot]com/watch?v=ux-YzGq-vSA
(phew... that was a huge hassle)
That should give you an idea on my somewhat weird and strange problem on my LG G2.
So, I have had my G2 since 2014, has worked surprisingly very well with very very little problems. But just recently I upgraded to Lolipop, was fine for a day or so and this problem suddenly appears. Initially, I was checking my phone and browse the internet, as usual, then I was surprised that my screen moved and jumped like crazy (exactly shown in the video). I was first baffled with this and wondering "what the hell is wrong?". Alright, so I soft reset my phone straight away after that and... Still the same problem. From that time I had been thinking that this could be a serious problem.
The problem started yesterday and is still there even now (with smaller frequency), now I want this to be fixed and I don't know where should I begin. I don't think it's the update that caused this because it was fine for a day or so and no one else got this problem (after updating). I am seeking for your help, anyone?
Click to expand...
Click to collapse
did not see the video am just suggesting.. could it be that your phone its refurbished
http://forum.xda-developers.com/lg-g2/general/warning-to-people-bought-phones-ebay-t2991195
raptorddd said:
did not see the video am just suggesting.. could it be that your phone its refurbished
http://forum.xda-developers.com/lg-g2/general/warning-to-people-bought-phones-ebay-t2991195
Click to expand...
Click to collapse
Sorry, but I don't think so. I have never got this problem before, the phone's touchscreen isn't behaving erratically at all. It also have been updated to KitKat from Jelly bean before and there is no similar problem whatsoever. Works 100% fine. And I can tell you that my phone was new, not refurbished... Well, it may be but if I got the phone from a retailer as 'new' then the chances of my phone being refurbished is very very low. There is still a possibility though, how can I check this without doing difficult works? Thanks
refil said:
Sorry, but I don't think so. I have never got this problem before, the phone's touchscreen isn't behaving erratically at all. It also have been updated to KitKat from Jelly bean before and there is no similar problem whatsoever. Works 100% fine. And I can tell you that my phone was new, not refurbished... Well, it may be but if I got the phone from a retailer as 'new' then the chances of my phone being refurbished is very very low. There is still a possibility though, how can I check this without doing difficult works? Thanks
Click to expand...
Click to collapse
In case it is, only seeing model number on motherboard only, pay no attention to other parts...
i just watched video. it seems like your screen maybe damaged or if it has ribbon cable. maybe remove it and clean it or maybe loose.. just as suggestion.. not sure what could be.
raptorddd said:
In case it is, only seeing model number on motherboard only, pay no attention to other parts...
i just watched video. it seems like your screen maybe damaged or if it has ribbon cable. maybe remove it and clean it or maybe loose.. just as suggestion.. not sure what could be.
Click to expand...
Click to collapse
Now it's the the third day and it's still there... I am actually thinking that it's to dangerous to open it myself... I think I'm going to bring it to LG service centre. Thanks for helping!
refil said:
Now it's the the third day and it's still there... I am actually thinking that it's to dangerous to open it myself... I think I'm going to bring it to LG service centre. Thanks for helping!
Click to expand...
Click to collapse
I had this problem since 1 year ago too. until now the screen is still jumping but at a low rate unless i watch video or play game than it will jump slightly more often. Any update after you bring it to the service centre?
Sorry for the stupidly long update, I have only just given the phone to LG on Wednesday. I'll update this thread when I get the phone back.
Got it fixed early last month. Sorry for the late update.
Hey all! Firstly, thanks in advance for any help or guidance. I have had two 6p's, and i love them. I don't even want any other phone.. But there is this issue where the network will cut from LTE down to no service and you cannot fix it without restarting the phone. It starts off slow, maybe once a day.. then it starts happening more and more, till its unusable. Has anyone else experienced this? I have tried returning it to factory and everything. Google store replaced it once, but that was it, now they say they won't replace it again because it's outside the 3 month warranty :/\
small edit:
Just talked to Huawei tech support to try and get it replaced.. Long story short, they wont, but at the end of the call, the guy talked all quietly and told me "If you get another one of these, do not install the updates for it!" he then went on to telling me that it is only suppose to work in Europe right now and the phone is not capable of supporting it for the US. He didn't go into too much more detail other than that, but i found it kind of funny and odd...
Mrtoye said:
Hey all! Firstly, thanks in advance for any help or guidance. I have had two 6p's, and i love them. I don't even want any other phone.. But there is this issue where the network will cut from LTE down to no service and you cannot fix it without restarting the phone. It starts off slow, maybe once a day.. then it starts happening more and more, till its unusable. Has anyone else experienced this? I have tried returning it to factory and everything. Google store replaced it once, but that was it, now they say they won't replace it again because it's outside the 3 month warranty :/\
small edit:
Just talked to Huawei tech support to try and get it replaced.. Long story short, they wont, but at the end of the call, the guy talked all quietly and told me "If you get another one of these, do not install the updates for it!" he then went on to telling me that it is only suppose to work in Europe right now and the phone is not capable of supporting it for the US. He didn't go into too much more detail other than that, but i found it kind of funny and odd...
Click to expand...
Click to collapse
i have had this problem too it was always fixed by reflashing the factory image just follow this guide https://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928 its guide 10 and 11, also the 6p does not have a 3 month warranty it has a 1 year warranty so you can tell google that also i think it has a 15 month warranty from huawei
billycar11 said:
i have had this problem too it was always fixed by reflashing the factory image just follow this guide https://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928 its guide 10 and 11, also the 6p does not have a 3 month warranty it has a 1 year warranty so you can tell google that also i think it has a 15 month warranty from huawei
Click to expand...
Click to collapse
the device was given to me as a replacement device. replacement devices are 90 days. Funny part is, huawei pulled up the warranty and the phone google sent me, had an expired manufactures warranty by the time i got it ha.
same exact issues? it would just show no service from LTE and wouldn't come back unless restarting eh? Ill try the guide you posted. thanks!
Mrtoye said:
the device was given to me as a replacement device. replacement devices are 90 days. Funny part is, huawei pulled up the warranty and the phone google sent me, had an expired manufactures warranty by the time i got it ha.
same exact issues? it would just show no service from LTE and wouldn't come back unless restarting eh? Ill try the guide you posted. thanks!
Click to expand...
Click to collapse
yes same issue it would show a little x.
but the replacements should not void the rest of your warranty is that a new thing i rmaed my nexus 6 like 6 times over the whole life of the warranty they never reset my 1 year warranty or told me once you get this rma you only have 90 day thats junk i would just tell them your original warranty is still valid if you need rma but reflash will probably fix it
Just wanted to give a small update--I tried going back to factory using the latest factory images found in the link/thread above. That did not work for me, I still had the same issues. So, following the warning from the huawei rep, I tried factory images from the last 6.0.1 version... This worked for me. I ran it for a day with no issues until I thought I would try running an updated 7.1.2 custom ROM (SAOSP) with the latest bootloader but keep the old 6.0.1 radio.... This has been working for a solid day so far. I hope this has been the fix and I hope it helps someone else. I have noticed no decrease in network strength compared to before the issues started .
Last note: it might be in my head, but I have noticed a decrease in phone temperature (physically) , since using the old radio.
Mrtoye said:
Just wanted to give a small update--I tried going back to factory using the latest factory images found in the link/thread above. That did not work for me, I still had the same issues. So, following the warning from the huawei rep, I tried factory images from the last 6.0.1 version... This worked for me. I ran it for a day with no issues until I thought I would try running an updated 7.1.2 custom ROM (SAOSP) with the latest bootloader but keep the old 6.0.1 radio.... This has been working for a solid day so far. I hope this has been the fix and I hope it helps someone else. I have noticed no decrease in network strength compared to before the issues started .
Last note: it might be in my head, but I have noticed a decrease in phone temperature (physically) , since using the old radio.
Click to expand...
Click to collapse
Just flashed back to the old radio not not because of losing signal but the cooler running you mentioned. Playing videos in chrome makes it go nuclear hot, been banging my head against the wall trying to figure out why hopefully this helps. Thanks
elevatorguy said:
Just flashed back to the old radio not not because of losing signal but the cooler running you mentioned. Playing videos in chrome makes it go nuclear hot, been banging my head against the wall trying to figure out why hopefully this helps. Thanks
Click to expand...
Click to collapse
Have you noticed any differences ? Please tell me I'm not crazy lol
Mrtoye said:
Have you noticed any differences ? Please tell me I'm not crazy lol
Click to expand...
Click to collapse
The little I've used it so far it seems to be cooler, will know for sure when I go to work tomorrow night and get bored. Will let you know for sure after that.
Sounds like you have Sprint