Weird Problem on my LG G2 - G2 Q&A, Help & Troubleshooting

(Seriously man, I can't post a link!)
www[dot]youtube[dot]com/watch?v=ux-YzGq-vSA
(phew... that was a huge hassle)
That should give you an idea on my somewhat weird and strange problem on my LG G2.
So, I have had my G2 since 2014, has worked surprisingly very well with very very little problems. But just recently I upgraded to Lolipop, was fine for a day or so and this problem suddenly appears. Initially, I was checking my phone and browse the internet, as usual, then I was surprised that my screen moved and jumped like crazy (exactly shown in the video). I was first baffled with this and wondering "what the hell is wrong?". Alright, so I soft reset my phone straight away after that and... Still the same problem. From that time I had been thinking that this could be a serious problem.
The problem started yesterday and is still there even now (with smaller frequency), now I want this to be fixed and I don't know where should I begin. I don't think it's the update that caused this because it was fine for a day or so and no one else got this problem (after updating). I am seeking for your help, anyone?

refil said:
(Seriously man, I can't post a link!)
www[dot]youtube[dot]com/watch?v=ux-YzGq-vSA
(phew... that was a huge hassle)
That should give you an idea on my somewhat weird and strange problem on my LG G2.
So, I have had my G2 since 2014, has worked surprisingly very well with very very little problems. But just recently I upgraded to Lolipop, was fine for a day or so and this problem suddenly appears. Initially, I was checking my phone and browse the internet, as usual, then I was surprised that my screen moved and jumped like crazy (exactly shown in the video). I was first baffled with this and wondering "what the hell is wrong?". Alright, so I soft reset my phone straight away after that and... Still the same problem. From that time I had been thinking that this could be a serious problem.
The problem started yesterday and is still there even now (with smaller frequency), now I want this to be fixed and I don't know where should I begin. I don't think it's the update that caused this because it was fine for a day or so and no one else got this problem (after updating). I am seeking for your help, anyone?
Click to expand...
Click to collapse
did not see the video am just suggesting.. could it be that your phone its refurbished
http://forum.xda-developers.com/lg-g2/general/warning-to-people-bought-phones-ebay-t2991195

raptorddd said:
did not see the video am just suggesting.. could it be that your phone its refurbished
http://forum.xda-developers.com/lg-g2/general/warning-to-people-bought-phones-ebay-t2991195
Click to expand...
Click to collapse
Sorry, but I don't think so. I have never got this problem before, the phone's touchscreen isn't behaving erratically at all. It also have been updated to KitKat from Jelly bean before and there is no similar problem whatsoever. Works 100% fine. And I can tell you that my phone was new, not refurbished... Well, it may be but if I got the phone from a retailer as 'new' then the chances of my phone being refurbished is very very low. There is still a possibility though, how can I check this without doing difficult works? Thanks

refil said:
Sorry, but I don't think so. I have never got this problem before, the phone's touchscreen isn't behaving erratically at all. It also have been updated to KitKat from Jelly bean before and there is no similar problem whatsoever. Works 100% fine. And I can tell you that my phone was new, not refurbished... Well, it may be but if I got the phone from a retailer as 'new' then the chances of my phone being refurbished is very very low. There is still a possibility though, how can I check this without doing difficult works? Thanks
Click to expand...
Click to collapse
In case it is, only seeing model number on motherboard only, pay no attention to other parts...
i just watched video. it seems like your screen maybe damaged or if it has ribbon cable. maybe remove it and clean it or maybe loose.. just as suggestion.. not sure what could be.

raptorddd said:
In case it is, only seeing model number on motherboard only, pay no attention to other parts...
i just watched video. it seems like your screen maybe damaged or if it has ribbon cable. maybe remove it and clean it or maybe loose.. just as suggestion.. not sure what could be.
Click to expand...
Click to collapse
Now it's the the third day and it's still there... I am actually thinking that it's to dangerous to open it myself... I think I'm going to bring it to LG service centre. Thanks for helping!

refil said:
Now it's the the third day and it's still there... I am actually thinking that it's to dangerous to open it myself... I think I'm going to bring it to LG service centre. Thanks for helping!
Click to expand...
Click to collapse
I had this problem since 1 year ago too. until now the screen is still jumping but at a low rate unless i watch video or play game than it will jump slightly more often. Any update after you bring it to the service centre?

Sorry for the stupidly long update, I have only just given the phone to LG on Wednesday. I'll update this thread when I get the phone back.

Got it fixed early last month. Sorry for the late update.

Related

Titan keyboard problems (key repeats, hard presses needed, etc.)

Does anyone else have a problem with their Titan and the keyboard? This has slowly driven me insane since I got the phone from a friend (which spent most of it's time in the box because he bought an iPhone less than a month later). Some of the keys when pressed (namely E, W, R, M, and N) repeat at least three or four times with each press. Other keys (ALT, shift, P, O) have to be pressed really hard to even register at all.
Is this a common problem with the Titans? I've personally used at least five or six, and mine is the only one to do this. Anyone have a whole keyboard for sale?!
just got a refurb that does the same thing...i don't know if they'll give me another one because of this reason though (at least not for free even though i pay $7/month). my old one with a cracked frame never did this. oh well.
I've had my Mogul for nearly 10 months now and over the last 2 this same exact problem has been getting progressively worse.
I can't send a text message without having to correcting a couple words. Forget about anything longer.
Titan Keyboard problems
I also have issues with the keyboard. have to press the keys too hard and sometimes repeatedly.
how can i solve this?
Same storey over here. Never had the problem until a couple weeks ago. I think maybe the phone just isn't made as well as I had hoped.
It's really a shame that such an expensive device starts to fail in less than a year.
yeah, it's slowly getting worse and worse, to the point where i hate text messaging people. it's pathetic that my buddy's cheapass LG enV works fine, while my originally $300 titan has the world's worst keyboard. what makes it worse is that i know they aren't all like this. we have multiple titans here at work that are great.
Well look what I found...
having the same issue. a real bummer
The attatchment in my last post corrected the problem for me. no more "how arrre youuu doing"
I'll be damned.. that fixed it! Thank you so much!
VictoryCube said:
Well look what I found...
Click to expand...
Click to collapse
dude, where'd you find that?
that is crazy. too bad(?) i got a brand new one (not refurb like i got three days ago) from the sprint store after talking to customer care. they also gave me an extra battery, charger, headset, stylus, splitter and all that good stuff from the new box they opened for me! i'll download the attachment though just in case something happens.
but please explain to me how software can correct what seems like a hardware issue?
thanks
angellt said:
dude, where'd you find that?
Click to expand...
Click to collapse
Did some searching and had some luck to find this post:
http://forum.ppcgeeks.com/showthread.php?p=251338#post251338
htc.user said:
that is crazy. too bad(?) i got a brand new one (not refurb like i got three days ago) from the sprint store after talking to customer care. they also gave me an extra battery, charger, headset, stylus, splitter and all that good stuff from the new box they opened for me! i'll download the attachment though just in case something happens.
but please explain to me how software can correct what seems like a hardware issue?
thanks
Click to expand...
Click to collapse
lucky you! i'm not sure about everyone else's keyboard problems, but mine didn't start until i upgraded the ROM (i had the original ROM until the GPS/Rev A update came out). my problem was either very coincidental, or the updated driver they used in the new ROM sucks donkey ass.
Not sure if you are describing what I have. I have something simliar, but a reboot of my phone fixes it.
have the same problem and patch above did not fix it since its a hardware problem, keyboard seems to be cheap and poorly manufactured. I just put in a request with asurion for another device. Should arrive soon
keeepinitgansta said:
have the same problem and patch above did not fix it since its a hardware problem, keyboard seems to be cheap and poorly manufactured. I just put in a request with asurion for another device. Should arrive soon
Click to expand...
Click to collapse
The multiple key issue is definitely associated with the GPS ROM updates. Now YOU might have a lemon of a phone but 99% of the people with the issues (including myself) had this start happening when we upgraded.
I am actually running the newest "unreleased" ROM now and I don't have the key issue anymore that I experienced with the first official GPS ROM they released.
i got the titan from sprint 11 months ago and i've used these roms (not in order):
RUU_TITAN_SPRINT_WWE_2.17.651.0_RS_TITAN_SPCS_1.47.01_Ship.exe
RUU_TITAN_SPRINT_WWE_3.35.651.2_RS_TITAN_3.35.04_4350H_SPCS_AM_Ship.exe
RUU_TITAN_SPRINT_WWE_3.49.651.0_RS_TITAN_3.39.10_SPCS_2.00_AM_PPST_Test.exe
RUU_TITAN_SPRINT_WWE_3[1].16.651.0_435009_RS3_27_00_SPCS_NV124.exe
dcd_titan_2.1.0_sprint.exe
dcd_titan_2.2.0_sprint.exe
dcd_titan_2.2.3_sprint.exe
dcd_titan_2.3.1_sprint.exe
dcd_titan_3.0.4_sprint.exe
dcd_titan_3.1.2.exe
Colonels GPS rom nbh.rar
Nex_3.35_no2_SPCS_SPB_FIXED2.exe
NexVision_2.3.1_02_SPCS.rar
NexVision_2.3.1_SPCS.rar
nueROM v2.0 Build 5048.rar
nueROM v2.1 build 5066.rar.rar
PPC6800SP MR 07-16-07.zip
SchS.exe
vSprint2.exe
Generic_if0ne_beta1.rar
as well as buildOS and dcd's kitchens
i never had a keyboard issue with my original titan handset using ANY of the roms...not before or after flash. i replaced it because there was a crack on the side that i was afraid would grow to damage the screen or something.
the initial refurb that they gave me was the first time i had the keyboard repeat issue. i flashed the 3.35.651.2, 3.49.651.0, dcd_titan_3.1.2.exe three times each to see if it would help...but it did not. that is why i called customer care again and they got the sprint store to hook me up with a brand new one (not refurb). i did not get a chance to see if the attached file helped the issue, but judging from what others have written, it could have helped.
i don't think the titan's keyboard is cheap. i wouldn't have bought it if i thought i was cheap (unless it was actually cheap, price-wise). tell me what an expensive keyboard on a phone feels like...what, a vertu? a tag? mobiado's cocobolo? the titan's keyboard feels pretty solid to me. i want them to release a touch pro for sprint! what's the eta on that?
fixed it
Tonight was probably the 5th time that i've looked for a fix for this annoying keyboard issue. I didn't even have to run a search, just saw the thread. Many thanks to the people who fixed this most annoying problem, since I loaded the last rom most of my friends were begining to think i was drunk all the time because i was always sending them messages just like when I was drunk... anyone have a cab to fix my drinking problem...?
Will this work for the mogul as well....I've been having these same issues with my HTC mogul.

[Q] Dead Nexus?

Hello there. I went to Los Angeles last month and after a little research on tablet pcs, I decided to buy a nexus for my wife. Since I had no time to order it online, decided to visit a retail store at Santa Monica called Macmall.
I was bringing this as a gift, so I bought it and opened it right away just to make sure it was working properly.
So, I went back to argentina, wife happy with her nexus, until yesterday.
She came crying saying that the nexus was broken.
The screen is showing nothing but vertical lines. The touchscreen is responding to finger swipes and sound works, but of course all of that is useless since screen is defective.
She swears she didn't hit, drop or wet the tablet pc, I did check it many times and it has absolutely no signs of mistreatment.
I turned it off, soft reset pressing power for ten seconds, removed the cover and the battery, and once, I was able to see the Google logo properly but quickly vanished into lines again.
So... What options do you think I have?
Nexus is not being sold on my country and Google is giving me no support at all.
I contacted Asus through their website, still waiting for an answer but I'm not sure if they will help since I'm far away from USA.
I'll appreciate any help, or piece of advice you can give me.
You might be in luck. I had a problem with the speaker once, thinking it was the hardware, and I thought I would have to return it. I think for fixing your screen problem, you should reflash the stock Rom. If you are unfamiliar with what I am trying to say, it is basically like reinstalling the stock Operating System (Android). Find out how to reflash the stock Rom. Since you could see the Google logo properly, i'm pretty sure it isn't hardware. Might just be a corrupted stock Rom. Here is a guide that should work: Click Here. It will wipe all of your data/storage so it will be like your Nexus 7 came out of the box.
Best of luck recovering it!
Edit: What is also very weird is it seems like it happened suddenly. Not out of the box, but randomly.
Ryan35310 said:
You might be in luck. I had a problem with the speaker once, thinking it was the hardware, and I thought I would have to return it. I think for fixing your screen problem, you should reflash the stock Rom. If you are unfamiliar with what I am trying to say, it is basically like reinstalling the stock Operating System (Android). Find out how to reflash the stock Rom. Since you could see the Google logo properly, i'm pretty sure it isn't hardware. Might just be a corrupted stock Rom. Here is a guide that should
Edit: What is also very weird is it seems like it happened suddenly. Not out of the box, but randomly.
Click to expand...
Click to collapse
Thanks for the answer. I may have not expressed myself correctly.
I'm not seeing anything on the screen but those annoying vertical lines.
After removing the battery a few times, once showed me the Google logo, just a one second flash, and then the lines again.
The only person I saw with this very same problem, had it as you said, straight from the box.
I asked my wife and she updated the nexus a few days ago and barely used it, so even if it sounds weird it could be a software issue.
Question is, will I be able to reinstall the stock OS just guessing where to push, I mean, with only those lines on the screen. I'm like... Blindfolded
alechair said:
Thanks for the answer. I may have not expressed myself correctly.
I'm not seeing anything on the screen but those annoying vertical lines.
After removing the battery a few times, once showed me the Google logo, just a one second flash, and then the lines again.
The only person I saw with this very same problem, had it as you said, straight from the box.
I asked my wife and she updated the nexus a few days ago and barely used it, so even if it sounds weird it could be a software issue.
Question is, will I be able to reinstall the stock OS just guessing where to push, I mean, with only those lines on the screen. I'm like... Blindfolded
Click to expand...
Click to collapse
Oh now I see. First, anyway, do not manually remove your battery. That might affect something. To force shutdown hold down the volume down and power button for about 10-20 seconds until it turns off. Now, with the vertical lines, now i'm pretty sure since you clarified, it is the software. I think I know a fix for reflashing the stock Rom. Use this toolkit: Here. Click the option "Flash stock and unroot". Try that and it will Flash stock. Try software updating once it works and you could boot up without the problem. If it still has the problem if you software update (Unlikely), then just do that again and keep it at stock version.
Hope this helps!
Ryan35310 said:
Oh now I see. First, anyway, do not manually remove your battery. That might affect something. To force shutdown hold down the volume down and power button for about 10-20 seconds until it turns off. Now, with the vertical lines, now i'm pretty sure since you clarified, it is the software. I think I know a fix for reflashing the stock Rom. Use this toolkit:Here. Click the option "Flash stock and unroot". Try that and it will Flash stock. Try software updating once it works and you could boot up without the problem. If it still has the problem if you software update (Unlikely), then just do that again and keep it at stock version.
Hope this helps!
Click to expand...
Click to collapse
Once again, thanks.:good:
I'm still not allowed to post any URLs, but I found a video on youtube of a guy with exactly the same problem.
Just search "Jon417silka nexus" and you'll see it.
I'm dowloading this NexusRootToolkit you recommended, it's +200MB so it'll take a while.
I have no skills on flashing or rooting any device, but I have read the instructions and doesn't seem to be too complicated.
I'll be awake all night trying to solve it if it's necessary.
I'll let you know how it went in a few hours.
Well... I finally downloaded the nexus root toolkit.
It was kinda easy actually, just had some hard time trying to enable the USB debugging mode, since... well i can't see anything on the screen.
I was able to download the drivers, and run the stock rom but, unfortunately, no luck on the screen.
Im just seeing green lines which i assume is the green android logo on the center on the first boot or something.
by the way, google answered me today saying somthing like, they cant do anything since im outside the us, so i have to contact asus.
It's too bad flashing the stock rom didn't fix it, I'd say it seems to be a hardware problem.
Even if you were in USA, google will only help you if you bought it within 14 days from Google Play Store.
You should call Asus Argentina [ http://latin.asus.com/Static_WebPage/Service_center_argentina/ ] and explain what is wrong, and give them the serial number. The number is located somewhere on the box, and on a removable sticker on the bottom back of the Nexus [As well as in the Settings, but you cannot read the screen so that is useless]. If you can't find the serial number, you might be able to get it via adb, but I'm not sure.
Asus has a 1 year warranty on tablets, but I'm not completely positive what they will say since it was bought in USA, and you are now in Argentina. But hopefully they will be able to RMA it and repair/replace your device. gl!
Yeah, it has to be hardware. I think you should follow Sikagoon7's advice and return it because it is under law. It couldn't be your or your wife's fault, because as you described, there were no scratches or anything. I guess it just might be a bad device. Replace it because the Nexus 7 is so worth it.
Probly gpu chipset. Its getting distorting at high frequency. Since first logo is a small frequency image and some times provided for BIOS its show normal. (Thats my guess)
Sent from my LG-P500 using xda premium
I was giving up all my hopes on this, plugged the nexus to the computer and clicked the OEM lock to return to its original factory state.
You know... I don't want them to say my warranty it's void for messing with it.
Of course, I didn't noticed any changes, swiped my finger a couple times and then...
WHAT THE....
The lines vanished and screen started to function properly, a few lines were noticeable for a few moments, now the screen is fine.
Now things got even weirder...
My wife it's been using it for two hours, with Monsters Ate My Condo (which may be pushing the cpu a little bit) and it's working flawlessly.
Problem is... I'm pretty sure that if the screen turns off it will die again.
Is there a way to keep the nexus always on, never go to sleep, just dim the screen to minium brightness or something...
Any other solution you guys think i can try is also welcome.
Please understand that returning this to Asus will be my last resort (if they decide to accept it, which I'm not sure).
Once again, thanks for everyone's time and replies
If you can not turn off your screen without it breaking it I would RMA it back to Asus.
Travisdroidx2 said:
If you can not turn off your screen without it breaking it I would RMA it back to Asus.
Click to expand...
Click to collapse
Well... It worked properly for two hours, now it died again.
I wanted RMA to be my last resort, but I'm running out of options here...
Did you already start the RMA process?
Sent from my LG-P500 using xda premium
maztahbr said:
Did you already start the RMA process?
Sent from my LG-P500 using xda premium
Click to expand...
Click to collapse
No, I haven't.
I don't even know where to start...
The fact that I live in Argentina may be a complication.
Since Asus is does not sell the Nexus here, they probably won't help me at all.
And the distance may be a problem since shipping to USA is quite expensive.
I contacted Asus via their global website, still waiting for an answer.
This option kind of sucks but maybe you should sell it cheaper to someone on xda have them use the warranty exchange and you could buy another one also possibly from xda. Like i said it sucks but it may be your best option at this point.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
---------- Post added at 06:28 PM ---------- Previous post was at 06:28 PM ----------
Also make sure to link back to this thread if you decide to take that route.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
I'm gonna bump this old thread I started about a year ago, to share with you guys the rest of the story.
I contacted north american ASUS RMA by email since Google is not taking any responsibility for their tablet.
And latin american ASUS won't take my warranty as valid.
I tried to explain my complicated situation to the RMA guy. It was a little hard to understand since my english is not flawless.
But I had a friend flying to united states, he carried my broken nexus with him and sent it to repair as soon as he arrived.
Tricky part was: he was only staying for 10 days. So ASUS had ten days to receive, repair, and send the Nexus back to my friend so he could bring it to Argentina.
I crossed my fingers and decided to wait, fortunately they did a good job and now it's working back again.
However I noticed the battery doesn't lasts for as long as I expected...
Anyway thanks to everyone for sharing ideas and for your time.

[Q] Section of touch screen not working

Please see attachment, it is a screenshot similar to the problem I have.
A part of the screen is not touch-respondsive. It only happened recently, never had this problem before.
Possible to fix? I have trouble unlocking the 9 dots pattern everytime I turn on the phone because of this problem.
Please help, thanks.
Never mind, flashed a different kernal and its working now.
edit: Wait, no it's still there.
update: I wiped everything and installed factory 4.2.2 patch (occam-jdq39-factory-345dc199.tgz) but still cannot fix this problem. Please help!
update: Tried this method http://forum.xda-developers.com/showthread.php?t=2027476 still not working :crying:
update: This also not working for me http://forum.xda-developers.com/showthread.php?t=2163924... possible hardware issue?
verdict: I will live with this for now, after 1 day and still can't fix it then I will contact google hopefully for a replacement.
bump
I am having the exact same issue. That almost makes me think it could be a software issue but you said you already did a factory reset.
The weird thing is that it looks like the same part of the screen. Its a horizontal section in the very middle.
My best conclusions are that its the digitizer. It just started happening out of no where though. Very frustrating. Makes it impossible to hit the send button on the stock messaging app without minimizing the keyboard! I take excellent care of my Nexus 4. It has a case and it hasn't been dropped. It hardly has a scratch on it! Its a month old.
Sent from my Nexus 4 using xda app-developers app
Strongertyer I can feel your frustration.
Here's mine (the one in my op was found from google). Mine is a bit lower, it blocks the top half of the qwer line on the keyboard and the yes/no buttons on prompt windows.
I can still type qwer just fine by pressing the bottom half of the keys, but for the the prompts I have to tilt and rotate the screen every time so the buttons aren't under the "dead zone".
Strongtyer are you also thinking of sending the phone back to Google?
Sent from my Nexus 4 using xda app-developers app
Just talked to support and they seemed helpful. However, his first suggestion was to do a factory reset of course. He said if that didn't work then I could send my phone back for a replacement. Did a factory reset and still the same issue. Looks like I'll be calling again tomorrow.
I guess the plus side is that they send brand new phones and not just refurbished ones.
Any luck on your end?
Sent from my Nexus 4 using xda app-developers app
I gave up fixing it already as you can see in my 2nd post and I believe it is not possible to fix it other than having the whole screen replaced, so I asked directly for a replacement under warranty. Then after a brief moment google emailed me a set of instructions for packing the phone.
So on Sunday evening I booked the courier, printed the documents, picked everything back in the box, warped and taped it. And today the courier came and collected my phone.
Now I have to use my good old HTC Legend again. However it uses regular SIM card, so I had a bit of fun making myself an adapter to up size the Nexus 4's micro-sim!
I talked to Google today and they are sending me a replacement. They told me I can keep the phone till the new one arrives. I just have to return it within 21 days.
Just crossing my fingers that they don't say the damage is my fault. I don't know how o could have caused it. I haven't does it and I take really good care of it.
Sent from my Nexus 4 using xda app-developers app
Same problem
I do have a same touch screen problem.
Sliding vertically is not smooth and cannot clicking, but swiping horizontally is working.
im also having this problem but i dont live in the US. how can i go about fixing it?
redsuns said:
im also having this problem but i dont live in the US. how can i go about fixing it?
Click to expand...
Click to collapse
You should contact google anyway if you want a warranty replacement. Go to the link below, click contact google, answer a few check box questions and there should be a phone number.
https://support.google.com/googleplay/answer/2411741?hl=en&ref_topic=2803008
Because I believe that the only way to fix this is to have the screen replaced.
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
Click to expand...
Click to collapse
Welcome to xda-developers. Your English is fine.
You should contact Google.
Interesting that you mention the newer version of the phone -- I'd be interested in knowing if this is in fact a result of a newer manufacturing process, different materials, or maybe the place of manufacture (Korea or China). The place of manufacture can be identified by the letter in the fourth position of the serial number found on the box.
can someone update us on this issue? I have the same problem and i am so sad! I saved up 8 months to get this phone!
2nd
herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
Click to expand...
Click to collapse
yup just to chime in same problem here too .. its pretty widespread !
Same ISsue - Nexus 4
jeetash said:
yup just to chime in same problem here too .. its pretty widespread !
Click to expand...
Click to collapse
well, its certainly a hardware issue.
Digitizer, for what I know.
But no easy solution.
Would have happened due to the faulty charger.
But google is not helping!
I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:
Verbl Kint said:
I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:
Click to expand...
Click to collapse
Fixed with the update to KitKat!
Posted via Tapatalk
Verbl Kint said:
Fixed with the update to KitKat!
Posted via Tapatalk
Click to expand...
Click to collapse
I have this same screen issue. Mine is is first row from top which makes it very frustrating. I am on 4.4.2 and still have this issue.
Can you describe what you've tried in more detail?
I have the same problem but mine is like 2 inches from the bottom of the screen. I can use the softkeys in portrait but they are unusable in landscape. I have had the phone since Nov 12 so sadly my phone is now out of warranty. LG's approved repair centre want £95 for a new screen. I am thinking maybe buy a Nexus 5 and trade this in for £70. I could sell it for like £130 but I would feel bad selling a phone I know the screen is on its last legs.

Network cutting out issue - two phones in a row

Hey all! Firstly, thanks in advance for any help or guidance. I have had two 6p's, and i love them. I don't even want any other phone.. But there is this issue where the network will cut from LTE down to no service and you cannot fix it without restarting the phone. It starts off slow, maybe once a day.. then it starts happening more and more, till its unusable. Has anyone else experienced this? I have tried returning it to factory and everything. Google store replaced it once, but that was it, now they say they won't replace it again because it's outside the 3 month warranty :/\
small edit:
Just talked to Huawei tech support to try and get it replaced.. Long story short, they wont, but at the end of the call, the guy talked all quietly and told me "If you get another one of these, do not install the updates for it!" he then went on to telling me that it is only suppose to work in Europe right now and the phone is not capable of supporting it for the US. He didn't go into too much more detail other than that, but i found it kind of funny and odd...
Mrtoye said:
Hey all! Firstly, thanks in advance for any help or guidance. I have had two 6p's, and i love them. I don't even want any other phone.. But there is this issue where the network will cut from LTE down to no service and you cannot fix it without restarting the phone. It starts off slow, maybe once a day.. then it starts happening more and more, till its unusable. Has anyone else experienced this? I have tried returning it to factory and everything. Google store replaced it once, but that was it, now they say they won't replace it again because it's outside the 3 month warranty :/\
small edit:
Just talked to Huawei tech support to try and get it replaced.. Long story short, they wont, but at the end of the call, the guy talked all quietly and told me "If you get another one of these, do not install the updates for it!" he then went on to telling me that it is only suppose to work in Europe right now and the phone is not capable of supporting it for the US. He didn't go into too much more detail other than that, but i found it kind of funny and odd...
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i have had this problem too it was always fixed by reflashing the factory image just follow this guide https://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928 its guide 10 and 11, also the 6p does not have a 3 month warranty it has a 1 year warranty so you can tell google that also i think it has a 15 month warranty from huawei
billycar11 said:
i have had this problem too it was always fixed by reflashing the factory image just follow this guide https://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928 its guide 10 and 11, also the 6p does not have a 3 month warranty it has a 1 year warranty so you can tell google that also i think it has a 15 month warranty from huawei
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the device was given to me as a replacement device. replacement devices are 90 days. Funny part is, huawei pulled up the warranty and the phone google sent me, had an expired manufactures warranty by the time i got it ha.
same exact issues? it would just show no service from LTE and wouldn't come back unless restarting eh? Ill try the guide you posted. thanks!
Mrtoye said:
the device was given to me as a replacement device. replacement devices are 90 days. Funny part is, huawei pulled up the warranty and the phone google sent me, had an expired manufactures warranty by the time i got it ha.
same exact issues? it would just show no service from LTE and wouldn't come back unless restarting eh? Ill try the guide you posted. thanks!
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yes same issue it would show a little x.
but the replacements should not void the rest of your warranty is that a new thing i rmaed my nexus 6 like 6 times over the whole life of the warranty they never reset my 1 year warranty or told me once you get this rma you only have 90 day thats junk i would just tell them your original warranty is still valid if you need rma but reflash will probably fix it
Just wanted to give a small update--I tried going back to factory using the latest factory images found in the link/thread above. That did not work for me, I still had the same issues. So, following the warning from the huawei rep, I tried factory images from the last 6.0.1 version... This worked for me. I ran it for a day with no issues until I thought I would try running an updated 7.1.2 custom ROM (SAOSP) with the latest bootloader but keep the old 6.0.1 radio.... This has been working for a solid day so far. I hope this has been the fix and I hope it helps someone else. I have noticed no decrease in network strength compared to before the issues started .
Last note: it might be in my head, but I have noticed a decrease in phone temperature (physically) , since using the old radio.
Mrtoye said:
Just wanted to give a small update--I tried going back to factory using the latest factory images found in the link/thread above. That did not work for me, I still had the same issues. So, following the warning from the huawei rep, I tried factory images from the last 6.0.1 version... This worked for me. I ran it for a day with no issues until I thought I would try running an updated 7.1.2 custom ROM (SAOSP) with the latest bootloader but keep the old 6.0.1 radio.... This has been working for a solid day so far. I hope this has been the fix and I hope it helps someone else. I have noticed no decrease in network strength compared to before the issues started .
Last note: it might be in my head, but I have noticed a decrease in phone temperature (physically) , since using the old radio.
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Just flashed back to the old radio not not because of losing signal but the cooler running you mentioned. Playing videos in chrome makes it go nuclear hot, been banging my head against the wall trying to figure out why hopefully this helps. Thanks
elevatorguy said:
Just flashed back to the old radio not not because of losing signal but the cooler running you mentioned. Playing videos in chrome makes it go nuclear hot, been banging my head against the wall trying to figure out why hopefully this helps. Thanks
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Have you noticed any differences ? Please tell me I'm not crazy lol
Mrtoye said:
Have you noticed any differences ? Please tell me I'm not crazy lol
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The little I've used it so far it seems to be cooler, will know for sure when I go to work tomorrow night and get bored. Will let you know for sure after that.
Sounds like you have Sprint

How many of you have dying touchscreen issues?

My mi 9t has recently developed touchscreen issues. It's not the "ghost touch" that people talk about, but actual phantom touches confirmed by turning on touch viability under developer settings. Right under the pull down menu is getting constantly touched in a line. This problem is even worse when the phone gets twisted even with little force. My phone has never been dropped, doesn't have a scratch on it anywhere, no water has touched it ect. I'm considering buying a new one (no warranty), but want to know how common this is before I consider a different device.
Please let me know if you've experienced this hardware issue as I've confirmed that it's not software, and no common "fix" can fix hardware.
I have the same exact problem as you described. Also thinking about new phone, it's sad because I really like this phone but this problem is getting only worse for me ?
vanillaLVL said:
I have the same exact problem as you described. Also thinking about new phone, it's sad because I really like this phone but this problem is getting only worse for me ?
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How long have you had your phone by the way? I owned mine for about 5 months before the issue seemed to get really bad, but it showed up after about 3 months.
kdb424 said:
How long have you had your phone by the way? I owned mine for about 5 months before the issue seemed to get really bad, but it showed up after about 3 months.
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I have it for 5 months as well now and this problem started to appear about 1 month ago
just replace, its hardware problem, so use warranty
yaro666 said:
just replace, its hardware problem, so use warranty
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I'm a US based buyer and don't have warranty. I have looked at the cost of replacement and it's over half of the cost of the phone for the parts alone, so not worth it.

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