Problem with Pixel XL screen on low brightness (mura effect) - Google Pixel XL Guides, News, & Discussion

Hi guys,
I am new here, my name is marc and i was an apple fanboy not long ago.
I bought the new Pixel XL. I did not see that in the first week, but yesterday i found someting. I can't be the only one to have this little flaw.
I was in my bed checking some dark (dark i mean not terrorist and sh** lol dark gray dark) website with the brightness low and the night mode turned on. I saw two dark (black line on dark grey) line in the bottom of my phone. When i turn the light of the display a little bit on and they dissapear. They are not easy to catch in picture with my camera because we can see it only with no brightness in the display. I googled it and i found some lookalike issue called mura effect. (Problem of fabrication of amoled screen when low voltage dont turn on pixels.)
I wanna now should i get worried, i saw that many amoled displays have this flaw that is innerant because of the fabric technique? Do those line will grow up with time? Am i the only one with pixel that have this problem, maybe you just didint see it and now you will pay attention (mouahahah ocd spoiler alert)? Is there a fix for this problem?
Keep me posted if you have the same issue with the pixel or other amoled phone as i dont want to be alone in this dark darker screen lol

Marghost said:
Hi guys,
I am new here, my name is marc and i was an apple fanboy not long ago.
I bought the new Pixel XL. I did not see that in the first week, but yesterday i found someting. I can't be the only one to have this little flaw.
I was in my bed checking some dark (dark i mean not terrorist and sh** lol dark gray dark) website with the brightness low and the night mode turned on. I saw two dark (black line on dark grey) line in the bottom of my phone. When i turn the light of the display a little bit on and they dissapear. They are not easy to catch in picture with my camera because we can see it only with no brightness in the display. I googled it and i found some lookalike issue called mura effect. (Problem of fabrication of amoled screen when low voltage dont turn on pixels.)
I wanna now should i get worried, i saw that many amoled displays have this flaw that is innerant because of the fabric technique? Do those line will grow up with time? Am i the only one with pixel that have this problem, maybe you just didint see it and now you will pay attention (mouahahah ocd spoiler alert)? Is there a fix for this problem?
Keep me posted if you have the same issue with the pixel or other amoled phone as i dont want to be alone in this dark darker screen lol
Click to expand...
Click to collapse
Dang man! You are indeed a jerk! Haha, no I'm serious. I just checked it out and I get the same thing. Sometimes the lines if you look hard enough they'll flicker too. Not cool man. Now I feel as if something is wrong with the screen. The colors already drive me a little nuts as they're a bit oversaturated compared to lcd and retina displays. Now I'm gonna look for these lines all the time. Thanks bro

Ahahah sorry mate XD
i didnt see them flicker or move at all here just standing and waiting for me to see them again
Sent from my Pixel XL using XDA Labs

If anyone is interested about an update i chatted with a rep of Google today. I am waiting an email who Will explain to me howto ship or send back the device to a Google store. This is a known issue i am not crazy hehe

Marghost said:
If anyone is interested about an update i chatted with a rep of Google today. I am waiting an email who Will explain to me howto ship or send back the device to a Google store. This is a known issue i am not crazy hehe
Click to expand...
Click to collapse
I spoke with them also and they told me that it's only when on it's lowest brightness setting and nothing can be done as it's a software issue and not hardware. I'm starting to think they gave me the middle finger without me even knowing it. Haha

schwem said:
I spoke with them also and they told me that it's only when on it's lowest brightness setting and nothing can be done as it's a software issue and not hardware. I'm starting to think they gave me the middle finger without me even knowing it. Haha
Click to expand...
Click to collapse
Ahahah yes it seems like they bull****ed you

Marghost said:
Ahahah yes it seems like they bull****ed you
Click to expand...
Click to collapse
So what do you suppose I do now that we know it's a problem? Should I keep explaining to them that it's a problem? Thanks man

Me i was clear i said to them my brand new 1k phone that i Will keep for at least 2 years is defect. I trusted their product this is a build flaw. I was clear that i want them to fix it. Try to be direct and say you trusted them with your new phone. Keep me posted me im waiting for the send back instructions

Marghost said:
Me i was clear i said to them my brand new 1k phone that i Will keep for at least 2 years is defect. I trusted their product this is a build flaw. I was clear that i want them to fix it. Try to be direct and say you trusted them with your new phone. Keep me posted me im waiting for the send back instructions
Click to expand...
Click to collapse
Sounds good. Looks like I just need to be persistent and adamant toward the fact that it is a 1k phone and this issue is, or at the very least, appearsrs to be hardware related. I too plan to keep the device for at least 2 years and if the hardware is already suffering a defect than I could only imagine how bad it will get from repetitive use. Thanks again. I'll keep you posted and let you know what they say when I speak to them again.

My pixel XL is just fine, suffering from none of the shenanigans that the others are
Sent from my Pixel XL using XDA Labs

MLGquickscoper said:
My pixel XL is just fine, suffering from none of the shenanigans that the others are
Click to expand...
Click to collapse
Well, good for you lucky guy you! Google's trying to tell me it's normal for amoled's. Hah, it is normal for defective amoled's but not properly working amoled's. I am about to give them what for and then ask politely for an rma.

schwem said:
Well, good for you lucky guy you! Google's trying to tell me it's normal for amoled's. Hah, it is normal for defective amoled's but not properly working amoled's. I am about to give them what for and then ask politely for an rma.
Click to expand...
Click to collapse
The key is to be polite
Sent from my Pixel XL using XDA Labs

They asked me to take some pictures it was pain in the as*. I share them with yall. Google said Will send me a box to replace it.

Marghost said:
They asked me to take some pictures it was pain in the as*. I share them with yall. Google said Will send me a box to replace it.
Click to expand...
Click to collapse
If they ask me to do so I'm not sure I have anything other than my Pixel that will capture it. I literally have nothing with a decent camera aside from my Pixel XL. Hmmm.... What to do....

Ask a friend or a parent with with an s7 or an iPhone lol. My father iPhone6 did the job. My Old s4 didint work to low rez. I Guess.

schwem said:
Well, good for you lucky guy you! Google's trying to tell me it's normal for amoled's. Hah, it is normal for defective amoled's but not properly working amoled's. I am about to give them what for and then ask politely for an rma.
Click to expand...
Click to collapse
Sh*t, my pixel developed these symptoms. Anyway I have an RMA unit on the way. It's nice that they send u the new phone first, so you don't have to go without a phone, which is nice
Sent from my Pixel XL using XDA Labs

I find the lowest to still be too bright on most phones, the pixel xl included. I use an app called iris mini. There's a free version. It greatly lowers the brightness and red shifts the screen and in the week I've had the phone, I haven't noticed this issue of the mura effect. Give that app a shot next time you read in the dark. It might help.
Sent from my Pixel XL using Tapatalk

Related

UPDATE(14-07) GsmArena publishes the Galaxy Note's screen issues. Check it out!

Hi,
I wont say I'm new to XDA as I've been following XDA since the Windows Mobile 6.5 days. I was even a member of xda then but unfortunately forgot my account details when I switched to using a Nokia N900 for a year or so. I moved on to the Galaxy SII last year and have been following XDA again since then. I finally sold my SGS II and bought the Galaxy Note last week. And this device has finally brought the need to join again. I never tried playing videos initially, but in a few days I played some videos which were randomly scattered in my sd card and I discovered that every video looks sick on my phone. There were black and purplish pixellation on almost all the dark scenes (even HD videos and FullHD videos, even the ones taken by the phone's camera) and upon googling it, I came to know in detail about this issue. I went through every thread in this forum related to this issue and even found supercurio's abandoned thread. Exchanging phones here in India is a painful experience. Samsung gives a 4day exchange policy which is a headache and after reading through the threads, I realised that there is no point fighting for a replacement or changing the screen as I may end up getting another issue while this issue would still persist to some degree. Since this black clipping problem is going on since release without any solution as of now, I posted the issue to GSMArena along with links to the threads here stating the issue. I never expected them to publish it but check out GsmArena today.
www.gsmarena.com/samsung_galaxy_note_plagued_by_display_issues-news-4513.php
Now lets hope for an explanation from Samsung with a fix. I hope this is a good start from my side.
UPDATE (July14th) : Guess we are making some progress. Check this out.
http://www.phonesreview.co.uk/2012/07/13/samsung-galaxy-note-display-problem-could-be-kernel-glitch/
http://www.knowyourmobile.in/news/1482177/now_samsung_galaxy_note_faces_display_issues.html
http://www.phonesreview.com/review/samsung-galaxy-note-display-problem-could-be-kernel-glitch/
http://www.mobgaze.com/news/mobile-phone-news-samsung-galaxy-note-5-3-display-issues
http://american-reviews.blogspot.in/2012/07/samsung-galaxy-note-plagued-by-display.html
http://jtplanet.com/samsung-galaxy-note-display-issues/
http://www.mobilebloom.com/display-issues-plaguing-the-samsung-galaxy-note/2216782/
Welcome to XDA.
http://www.gsmarena.com/samsung_galaxy_note_plagued_by_display_issues-news-4513.php
Thanks for reporting it to gsmarena. Glad they did not ignore it.. and welcome.. back! to XDA!
satishp said:
Now lets hope for an explanation from Samsung with a fix.
Click to expand...
Click to collapse
You'll get your explanation and fix in no time at all, I'm sure.
When it comes to delivering those, Samsung is as fast as a quadriplegic snail.:silly:
They are working on the fix to the black clipping and the Emmc bug!
Galaxy note 2
not sent from an I phone....cos I'm not a fanny
numbnutsuk said:
They are working on the fix to the black clipping and the Emmc bug!
Galaxy note 2
not sent from an I phone....cos I'm not a fanny
Click to expand...
Click to collapse
Have they specifically stated that there won't be any clipping anywhere? Link please.
Sent from my GT-N7000 using Tapatalk 2
Samsung are not going to fix anything for the note 1. Be it black clipping or the brick bug..
That will cost them.
Instead they will fix it with the note 2 and make us pay fot it.
Simple business
Sent from my GT-N7000 using xda app-developers app
+1
Its not that I expect anything from Samsung, but atleast they have to givevan explanation now as this is in the media. I just bought the note a week ago and everything is perfect. No spots, no tints, no hues, nothing. Everything looks flawless untill I apply a dark wallpaper or play any video. And thats when you realise how disgusting it looks. Even HD videos. Everybody knows that the Note isnt cheap and here in India, nothing is easy. It takes a month or more to recieve a product after warranty. The service team is so bothered about fixing your device as it comes back scratched and scuffed and with other new issues. Replacement period here is 4days and going through that itself is a pain. I still remember waiting for my GSII replacement for almost 9hrs trying to explain to the blind engineers about the Yellow tint which was obvious on the left side of the display. Showed them all the threads online regarding this widespread issue, as it was a 'one of a kind' issue for them. After finally waiting for hours, they finally gave me a DOA with 'screen fade' as the issue. And when my next GSII exhibited the same issues and I went back for replacement the same day, they refused to replace it telling they can only process a DOA for a customer once. They called the Head office here and the retarded 'engineer' said that he couldnt see any tints while he clearly accepted that there is a slight yellow tint on the left side at my face. Finally after talking to Samsung Head office here and after a lot of arguements and hours of waiting, they finally gave me a second DOA. And guess what, the third one was just marginanally better or so I felt but the tint was staring at you on the face. But I gave up and decided to live with it due to the experience I went through. Luckily a kernel update later seemed to fix or hide the issue. Hence, I dont prefer going for warranty or fighting for replacement (which is almost impossible now as its been a week or more) over an issue which may still persist or another new random issue. So for the money I paid, atleast I deserve an explanation from Samsung before I decide what to do. Thats what made me report this to Gsmarena. I wonder why people here just decided to live with it when the issue was stabbing you at the face without a solution and its been almost a year.
I got my gnote 3 days ago I'm on Cm9 and don't have that but my screen sometimes goes from perfect to intermitent yellowish back to perfect again.. Don't know if this its a known issue or a Cm9 kernel issue
Sent from my GT-N7000 using xda premium
satishp said:
Its not that I expect anything from Samsung, but atleast they have to givevan explanation now as this is in the media. I just bought the note a week ago and everything is perfect. No spots, no tints, no hues, nothing. Everything looks flawless untill I apply a dark wallpaper or play any video. And thats when you realise how disgusting it looks. Even HD videos. Everybody knows that the Note isnt cheap and here in India, nothing is easy. It takes a month or more to recieve a product after warranty. The service team is so bothered about fixing your device as it comes back scratched and scuffed and with other new issues. Replacement period here is 4days and going through that itself is a pain. I still remember waiting for my GSII replacement for almost 9hrs trying to explain to the blind engineers about the Yellow tint which was obvious on the left side of the display. Showed them all the threads online regarding this widespread issue, as it was a 'one of a kind' issue for them. After finally waiting for hours, they finally gave me a DOA with 'screen fade' as the issue. And when my next GSII exhibited the same issues and I went back for replacement the same day, they refused to replace it telling they can only process a DOA for a customer once. They called the Head office here and the retarded 'engineer' said that he couldnt see any tints while he clearly accepted that there is a slight yellow tint on the left side at my face. Finally after talking to Samsung Head office here and after a lot of arguements and hours of waiting, they finally gave me a second DOA. And guess what, the third one was just marginanally better or so I felt but the tint was staring at you on the face. But I gave up and decided to live with it due to the experience I went through. Luckily a kernel update later seemed to fix or hide the issue. Hence, I dont prefer going for warranty or fighting for replacement (which is almost impossible now as its been a week or more) over an issue which may still persist or another new random issue. So for the money I paid, atleast I deserve an explanation from Samsung before I decide what to do. Thats what made me report this to Gsmarena. I wonder why people here just decided to live with it when the issue was stabbing you at the face without a solution and its been almost a year.
Click to expand...
Click to collapse
I have been living with it, but only due to the reasons you habe given, I am on my third Note, all have had the black crush, I called samsung only to be told that they do not know of yhe proble (thats a lie) and that I need to send my third brand new device in fir repair, I told em to stick it. I am just so fed up with hitting my head against a brick wall that I have pretty much given up on this ever being fixed.
Thank you for letting GSM arena know. I don't think anyone should have to live with a defective product especially if it costs an arm and a tooth. Outside of the US, people pay full price for these things and that's why companies like Samsung need to take it seriously. I don't care if the number of defective units is small, the fact that it exists means that Samsung has f****d up and needs to come out with a fix. AND if they can't rectify it via software, then recall the damn things. Owners of defective units or even just sympathizers should be posting like crazy over at GSMARENA and other news channels if we really want Samsung to take action.
numbnutsuk said:
Samsung are not going to fix anything for the note 1. Be it black clipping or the brick bug..
That will cost them.
Instead they will fix it with the note 2 and make us pay fot it.
Simple business
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
I agree with you that chances are few that a fix may come out, but we deserve an explanation for the kind of money we paid and a solution whatever be it. As far as I've seen, most phones here in India are affected. Atleast every phone I've seen and judging by the comments in the original threads, a lot more. Hence, this isnt an isolated case at all. And when every phone in the vicinity experiences it, it becomes very difficult to get a warranty here in India as Samsung immediately blasts out that it is a feature rather than a defect.
Using applications such as a screen filter or Screen Adjuster is pointless as it reduces the contrast and makes the blacks grayer to hide the issue. And for the resulting contrast, it would have been better going for an LCD panel rather than calling it an AMOLED. My GS2 never had any problems playing dark scenes and blacks were pitch black. But the note's screen isnt even true black in the dark. But then most AMOLEDs still look dark gray in darkness but atleast every other AMOLED based device I've seen has played back videos and images well and blacks were jet black in real life situations and I've never noticed black crush or clipping on any other phone. On my Note, the black and purplish pixellation is visible in a well lit room. So its really unpleasant to watch any video or look at any dark image. But the whites and other colours are perfect and browsing is a treat. Thats what makes me feel this isnt a screen or hardware defect
Could everyone who feel their Notes are affected by the black crush/clipping, please leave comments on the gsmarena article. Samsung should know the severity of the issue from the number of comments on that article. Only then will they respond to the situation. In the meanwhile, I'm mailing other reputed tech blogs to bring this issue to light. Lets wait and hope for the best.
satishp said:
Using applications such as a screen filter or Screen Adjuster is pointless as it reduces the contrast and makes the blacks grayer to hide the issue. And for the resulting contrast, it would have been better going for an LCD panel rather than calling it an AMOLED. My GS2 never had any problems playing dark scenes and blacks were pitch black. But the note's screen isnt even true black in the dark. But then most AMOLEDs still look dark gray in darkness but atleast every other AMOLED based device I've seen has played back videos and images well and blacks were jet black in real life situations and I've never noticed black crush or clipping on any other phone. On my Note, the black and purplish pixellation is visible in a well lit room. So its really unpleasant to watch any video or look at any dark image. But the whites and other colours are perfect and browsing is a treat. Thats what makes me feel this isnt a screen or hardware defect
Click to expand...
Click to collapse
I tend to agree with you. I cant remember having problems with stills, just video. I'll not go through the whole rigmarole of the various tests, but suffice to say that I feel confident that I managed to isolate this to software.
satishp said:
Could everyone who feel their Notes are affected by the black crush/clipping, please leave comments on the gsmarena article. Samsung should know the severity of the issue from the number of comments on that article. Only then will they respond to the situation. In the meanwhile, I'm mailing other reputed tech blogs to bring this issue to light. Lets wait and hope for the best.
Click to expand...
Click to collapse
I've posted on the comments @gsmarena and dropped in my penny worth about the eMMc issues. My thanks to you for making this effort and getting it a wider attention. Please let us know of the other blog/web sites when you get their attention.
Cheers
Its been almost 24hrs since the article came up on gsmarena and we havent heard from Samsung yet.
..and I'm afraid we we'll not hear them.
As far as I know Sammy is well aware about this issue, there is a post that also cover this issue (from Supercurio) but now it has been closed.
Unfortunately Sammy prefer to release new device and not to investigate in faulty one....sad rules of businness.
Bye
ermeda said:
..and I'm afraid we we'll not hear them.
As far as I know Sammy is well aware about this issue, there is a post that also cover this issue (from Supercurio) but now it has been closed.
Unfortunately Sammy prefer to release new device and not to investigate in faulty one....sad rules of businness.
Bye
Click to expand...
Click to collapse
Persistent, focused pressure.
But yes, the big corp does work that way, until public pressure hurts the corporate image.
Persistent, focused pressure.
Because there is a very simple fix to it...

Screen has a yellow tint

I know that no one waiting for their phone wants to see a thread like this, but I got my phone today from moto and noticed that the screen has a yellow tint to it. It isn't quite as bad when it is turned all the way up, but I don't think most of us use the phone day to day at 100% brightness. The attached picture is the N6 next to my OPO. I was just curious if anyone that got theirs today noticed the same thing.
RMA
A more ironic comparison could never have been made. LOL!
mk92595 said:
RMA
Click to expand...
Click to collapse
I have a feeling that will ultimately be necessary. It just sucks because I REALLY don't feel like dealing with the hassle.
Thats the only benefit of Google Play.
You got your phone first but if I have to RMA (If I ever get the phone) they will send me a replacement first.
Woah the opo looks bright compared to the nexus 6. Let's wait until more of us get it before deciding to rma.
One thing is moto will do advanced rma so it won't take 2 months to return it like it did for my opo.
Sent from my HTC6500LVW using Tapatalk
just looks like a warm display vs a cooler display...as in color temps. I dont see any problem with it in fact 1+1 looks too "cool" for my tastes.
Hope this isn't by design. With LCDs, this could be a bad backlight. Color temp isn't controlled by a backlight with AMOLED, though, so I'm not sure how this could be a hardware problem. More than one phone has been released where manufacturers tried the "warm" color temp route before customers complained and they patched a cooler temp. Even iPhone went through it.
selayan said:
Woah the opo looks bright compared to the nexus 6. Let's wait until more of us get it before deciding to rma.
One thing is moto will do advanced rma so it won't take 2 months to return it like it did for my opo.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
I will def wait a few days and give more people a chance to get it before doing anything. And thank god for companies better than OnePlus. Well..at least better at RMA...I wouldn't say that this "launch" was much less frustrating than theirs.
rdmetz said:
just looks like a warm display vs a cooler display...as in color temps. I dont see any problem with it in fact 1+1 looks too "cool" for my tastes.
Click to expand...
Click to collapse
That is what I am leaning towards. Just wanted to give everyone a heads up to keep an eye out for it and also see what you all thought.
bholyk said:
I will def wait a few days and give more people a chance to get it before doing anything. And thank god for companies better than OnePlus. Well..at least better at RMA...I wouldn't say that this "launch" was much less frustrating than theirs.
That is what I am leaning towards. Just wanted to give everyone a heads up to keep an eye out for it and also see what you all thought.
Click to expand...
Click to collapse
Most people prefer a cooler display. If it's just the color profile, it'll be fixed by someone in a matter of days. The plus of an open phone.
elkay said:
The plus of an open phone.
Click to expand...
Click to collapse
Amen to that
rdmetz said:
just looks like a warm display vs a cooler display...as in color temps. I dont see any problem with it in fact 1+1 looks too "cool" for my tastes.
Click to expand...
Click to collapse
I think this is right. It looks like "normal" vs "cool" display modes on my S4. I stuck with "normal".
I am sure people will come out with apps to change it, like my S4. Might have to be root/built-in custom ROM feature, though.
I mentioned this over the weekend that the nexus 6 a warmer tuned color temp to it when I compared it to my opo and g3 at the tmo store. Looks like it might be pretty prevalent.
Tsukasa Buddha said:
I think this is right. It looks like "normal" vs "cool" display modes on my S4. I stuck with "normal".
I am sure people will come out with apps to change it, like my S4. Might have to be root/built-in custom ROM feature, though.
Click to expand...
Click to collapse
It's usually done at the kernel level, but could be made to be adjusted outside of hardcoded settings if coded to do so.
rdmetz said:
just looks like a warm display vs a cooler display...as in color temps. I dont see any problem with it in fact 1+1 looks too "cool" for my tastes.
Click to expand...
Click to collapse
Agreed. Looks like the N6 is more color accurate and the 1plus1 looks blue
djkinetic said:
I mentioned this over the weekend that the nexus 6 a warmer tuned color temp to it when I compared it to my opo and g3 at the tmo store. Looks like it might be pretty prevalent.
Click to expand...
Click to collapse
I must have missed that post. Hopefully if most people don't like it Google with make it cooler in a future update or maybe my eyes just need to get used to more accurate color temps.
bholyk said:
I know that no one waiting for their phone wants to see a thread like this, but I got my phone today from moto and noticed that the screen has a yellow tint to it. It isn't quite as bad when it is turned all the way up, but I don't think most of us use the phone day to day at 100% brightness. The attached picture is the N6 next to my OPO. I was just curious if anyone that got theirs today noticed the same thing.
Click to expand...
Click to collapse
Could this be the digitizer adhesive issue we've seen before from the first phones right off the manufacturing line? Basically it's where the glue behind the screen has not fully had time to dry and go completely clear. It happened with iPhone 4s and 5 launches, HTC, Moto X, and others. It usually goes away over time, but people often get replacements anyway. Since that may be hard to do this instant, I'd say give it a week or two.
bholyk said:
I must have missed that post. Hopefully if most people don't like it Google with make it cooler in a future update or maybe my eyes just need to get used to more accurate color temps.
Click to expand...
Click to collapse
They went through this with the Nexus 4. It'll be taken care of.
https://play.google.com/store/apps/details?id=com.nexus4displaycontrol
hitzand said:
Could this be the digitizer adhesive issue we've seen before from the first phones right off the manufacturing line? Basically it's where the glue behind the screen has not fully had time to dry and go completely clear. It happened with iPhone 4s and 5 launches, HTC, Moto X, and others. It usually goes away over time, but people often get replacements anyway. Since that may be hard to do this instant, I'd say give it a week or two.
Click to expand...
Click to collapse
I was thinking the same thing but when I read about it online it said that most of the time if it is a glue issue then the yellowing is more splotchy and not an even full screen distribution. But either way I will give it some time to see what happens
elkay said:
They went through this with the Nexus 4. It'll be taken care of.
https://play.google.com/store/apps/details?id=com.nexus4displaycontrol
Click to expand...
Click to collapse
Good to know, thanks

Slight pink hue.

I have noticed my unit has a slight pink hue. When tilting device vertically I can see it disappears and its only visible when looking straight on the screen.
I am not used to AMOLED displays, last I used was Galaxy S2 is this a common issue or maybe not an issue?
Sent from my Nexus 6P using XDA Free mobile app
I saw this too, but it seems to have settled with use
I have a replacement coming tomorrow for slight cosmetic damage on the back so will see if it has that hue or not
Sent from my Nexus 6P using XDA Free mobile app
wazka2 said:
I have a replacement coming tomorrow for slight cosmetic damage on the back so will see if it has that hue or not
Sent from my Nexus 6P using XDA Free mobile app
Click to expand...
Click to collapse
I take back my original reply, pink hue still there
It looks like its the "feature" of this panel. Something I need to get used to.
Sent from my Nexus 6P using XDA Free mobile app
Are you sure its not your face, mine looks pinkish dead on and looks normal again at an angle.
Switch to sRGB aswel as the out of the box settings look like a HD Cartoon
I don't think it's a face reflection. I have tried sRGB but its way too washed for my liking.
Sent from my Nexus 6P using XDA Free mobile app
My display is warmer/yellower than I expected straight on (not as much from an angle) - I thought they figured this stuff out by now?
When I turn on sRGB mode it makes it less yellow but too washed out and it doesn't seem to stick after reboot. Anyone?
Put it this way, whites on mine definitely do not look pure white like some reviews have said. I hate how screens can differ....
just4747 said:
My display is warmer/yellower than I expected straight on (not as much from an angle) - I thought they figured this stuff out by now?
When I turn on sRGB mode it makes it less yellow but too washed out and it doesn't seem to stick after reboot. Anyone?
Put it this way, whites on mine definitely do not look pure white like some reviews have said. I hate how screens can differ....
Click to expand...
Click to collapse
I feel mine is the same. I recently had a HTC one m7 so maybe it is just me being not used to AMOLED displays but mine feels very yellow/warm... I can only see true whites when looking at the screen from an angle!
hltbest said:
I feel mine is the same. I recently had a HTC one m7 so maybe it is just me being not used to AMOLED displays but mine feels very yellow/warm... I can only see true whites when looking at the screen from an angle!
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Click to collapse
Yes sounds like mine. I called Google and they said if I want I can have another sent to me (they would put a hold/authorization charge on my account) and then I send the original back when received. Then the hold/charge is dropped. I told them I'd think about it.
Any chance the warmness will change/look more normal over time or no? I'm pretty positive that it is actually more yellow than it is supposed to be compared to "normal" ones, so don't second guess yourself if you think it is. I've had this issue so many times in the past with phones....
just4747 said:
Yes sounds like mine. I called Google and they said if I want I can have another sent to me (they would put a hold/authorization charge on my account) and then I send the original back when received. Then the hold/charge is dropped. I told them I'd think about it.
Any chance the warmness will change/look more normal over time or no? I'm pretty positive that it is actually more yellow than it is supposed to be compared to "normal" ones, so don't second guess yourself if you think it is. I've had this issue so many times in the past with phones....
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Click to collapse
Hmm.. It's a bit gutting if something is wrong! I've just managed to set the darn thing up. It does feel awfully yellow... The only way I could know if it wasn't right was to see another one... So maybe I'll have to pop to CPW and see if they have a display one to compare to.. I only have 14 days to do an exchange of needed and I'm already 2 days into that now!
I'd feel stupid if I took this back and nothing was wrong but at the same time I'd feel stupid keeping this handset and finding out that the screen was rubbish!
hltbest said:
Hmm.. It's a bit gutting if something is wrong! I've just managed to set the darn thing up. It does feel awfully yellow... The only way I could know if it wasn't right was to see another one... So maybe I'll have to pop to CPW and see if they have a display one to compare to.. I only have 14 days to do an exchange of needed and I'm already 2 days into that now!
I'd feel stupid if I took this back and nothing was wrong but at the same time I'd feel stupid keeping this handset and finding out that the screen was rubbish!
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Click to collapse
I hear ya, yeah we do have 2 weeks but they also said we have a 1 year warranty of some type..not sure what the difference is but she said they would only replace with new ones right now since no refurbs.
Not sure what to do....
just4747 said:
I hear ya, yeah we do have 2 weeks but they also said we have a 1 year warranty of some type..not sure what the difference is but she said they would only replace with new ones right now since no refurbs.
Not sure what to do....
Click to expand...
Click to collapse
I've just read online the 5x has had massive issues with yellow screens. Google is replacing them so I'm definitely going to pop into CPW and raise the issue with them. When holding my phone next to my old HTC one m7 its clearly very yellow, which can't be right!
Frustrating as I imagine that CPW won't have a replacement in stock yet...
Just google nexus 5x yellow screen to see what has been happening!
hltbest said:
I've just read online the 5x has had massive issues with yellow screens. Google is replacing them so I'm definitely going to pop into CPW and raise the issue with them. When holding my phone next to my old HTC one m7 its clearly very yellow, which can't be right!
Frustrating as I imagine that CPW won't have a replacement in stock yet...
Just google nexus 5x yellow screen to see what has been happening!
Click to expand...
Click to collapse
Yep I saw the 5X issues.
Well let me know what happens when you go.
Thanks.
Every amoled I have has had this to a certain extent or another. My GS6 edge, my Moto Maxx (international version of the turbo).. It's something I have grown use to on amoled displays. I can see it in all of them, even if it's slight. Some people just do not see it or notice it for whatever reason.
I have a felling that all phones will have this "issue".
I had mine against Galaxy S6 edge plus and it seemed that mine has a better colours etc. But it was on the first day and I didn't notice pink/yellow hue so wasn't looking for it in Samsung device.
Regarding CPW exchange stock. I have ordered it this morning in store and got a text it has been despatched so should have it tomorrow.
So don't worry and go to store. Just say you spoke to customer service and they told you to come to store to order new one.
Sent from my Nexus 6P using XDA Free mobile app
graffixnyc said:
Every amoled I have has had this to a certain extent or another. My GS6 edge, my Moto Maxx (international version of the turbo).. It's something I have grown use to on amoled displays. I can see it in all of them, even if it's slight. Some people just do not see it or notice it for whatever reason.
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Click to collapse
I was just going to ask this - for the people who are saying the screen is great and whites are really white, etc...I mean they can't really be seeing what we are seeing right? It's not awful or terrible but it is definitely noticeable slightly yellowish/warm to me, especially compared to my LCD G3 screen and an iPhone 5 screen.
Do you really think all AMOLEDs are slightly yellow/warm? I can't let myself believe that but at the same time I haven't had an AMOLED in a while so it's hard for me to decide in my mind...
just4747 said:
I was just going to ask this - for the people who are saying the screen is great and whites are really white, etc...I mean they can't really be seeing what we are seeing right? It's not awful or terrible but it is definitely noticeable slightly yellowish/warm to me, especially compared to my LCD G3 screen and an iPhone 5 screen.
Do you really think all AMOLEDs are slightly yellow/warm? I can't let myself believe that but at the same time I haven't had an AMOLED in a while so it's hard for me to decide in my mind...
Click to expand...
Click to collapse
I was talking more about the pinkish hue. Amoled whites have always sucked. lol They are never white but always have a tint to them. With the nexus s it was a blueish tint, with later devices like the GS6, Turbo etc... it's a pinkish tint.. I mean if you just do a search of Insert_any_device_name_that_uses_amoled_screens_here and "pink tint" or "blue tint" or "purple tint" there will be at least one thread or something about it online for every single device.. lol I think some people's eyes aren't as sensitive to it so it's not as noticeable to them
graffixnyc said:
I was talking more about the pinkish hue. Amoled whites have always sucked. lol They are never white but always have a tint to them. With the nexus s it was a blueish tint, with later devices like the GS6, Turbo etc... it's a pinkish tint.. I mean if you just do a search of Insert_any_device_name_that_uses_amoled_screens_here and "pink tint" or "blue tint" or "purple tint" there will be at least one thread or something about it online for every single device.. lol I think some people's eyes aren't as sensitive to it so it's not as noticeable to them
Click to expand...
Click to collapse
Well I consider mine more yellow than pinkish, and also goes away when you tilt it - but I'm sure everyone sees the temperature slightly different.
I know there are always variations of screens but knowing that there PROBABLY is a much more balanced/correct version of the display out there is an awful feeling - the thought of having to get a second one and the second one will possibly suck too is just the worst (first world problems).
It also sucks that these aren't in local stores to go in and compare the display to.
Fwiw, mines the exact same way. There's a small degree of head-on angle that goes yellow-whites instead of bluish-whites.
Putting it side-by-side with my Turbo, its still a lot less yellow and I never had an issue with the Turbo screen.

complainers will be complainers

I recently got the pixel 2 Xl. I love it, it's better than the Nexus 6p that I had. I haven't noticed any of the issues that people have been mentioning. My theory is people complain about the smallest things and they will continue to complain even if they switch to a different phone. They will always find something wrong to complain about. I think a lot of the noise is fake news from people that are promoting other devices. Give the phone a try if you like it keep it if you don't return it. The sound is good and I don't notice any screen burn-in.
Or the quality varies between devices!!!!!!!!!!!!!!!!!!! Probably more likely than fake news from device shills
Have you considered that it is possible that there is device-to-device variability? I mean several posters have put up side-by-side images of 2 different P2XL's that clearly showed one was very blue and the other wasn't. Lucky you that you got a good one but you should assume that just because your's is good that they all are.
Pappy35 said:
Have you considered that it is possible that there is device-to-device variability? I mean several posters have put up side-by-side images of 2 different P2XL's that clearly showed one was very blue and the other wasn't. Lucky you that you got a good one but you should assume that just because your's is good that they all are.
Click to expand...
Click to collapse
Nope. His device is fine which means everything else is #fakenews.
Haha...of course! What was I thinking!!!
pknath19 said:
I recently got the pixel 2 Xl. I love it, it's better than the Nexus 6p that I had. I haven't noticed any of the issues that people have been mentioning. My theory is people complain about the smallest things and they will continue to complain even if they switch to a different phone. They will always find something wrong to complain about. I think a lot of the noise is fake news from people that are promoting other devices. Give the phone a try if you like it keep it if you don't return it. The sound is good and I don't notice any screen burn-in.
Click to expand...
Click to collapse
Look at all the pics in another P2XL thread here with pictures of exact same models, and they vary in how blue their tint is.
https://forum.xda-developers.com/pixel-2-xl/help/screen-issue-blue-shift-real-unlucky-t3696638
Mine is fffn perfect, but a large number of other buyers have the tint big time. This is not fake news or whiners.
ProAm500 said:
Nope. His device is fine which means everything else is #fakenews.
Click to expand...
Click to collapse
Isn't that the rules on the internet?
RiffyDivine said:
Isn't that the rules on the internet?
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Click to collapse
MY REALITY IS FINE, SO EVERYTHING ELSE IS FAKE N00Z! But seriously, I think its pretty evident at this point that there are variations in the severity of the "blue shift". I've been keeping my eye on this.
I have the blue tint issue. It's not that bad. Google has expanded the warranty if I don't like it I can return it. If this is the only thing wrong with the phone I will be happy with it. Poke the internet and it pokes back. I more put this comment out so I didn't have to search all the forums to find all the issues. I figured people would rant about my post and post the issues. It's working Thanks for sharing.
There are legitimate issues here, screen burn in I would rate as chief among them. But they are being blown waaaaaaaaaaay out of proportion. They do this for every device that comes out. Coming up with umpteen reasons why "x" device has the worst "y" component in smartphone history.
Sent from my taimen using XDA Labs
Use a black theme, holy **** people, no more blue tint, and no burn in. I'm so sick of every other thread talking about the blue tint. Get rid of the phone, get something else and leave if you can't handle the "screen issues"
MrWilsonxD said:
There are legitimate issues here, screen burn in I would rate as chief among them. But they are being blown waaaaaaaaaaay out of proportion. They do this for every device that comes out. Coming up with umpteen reasons why "x" device has the worst "y" component in smartphone history.
Sent from my taimen using XDA Labs
Click to expand...
Click to collapse
my s7 edge has blue shift at very extreme angles but my new P2XL has it straight on at 0degrees. It's defective for sure. Going back as no matter what google lies about the screen issues, this shouldn't be this blue! Also for future reference, Google chat is refusing to RMA blue screen problems but if you call in they'll replace it.
Oh yeah btw the guy on the phone was linked to one of the pages on this site showing side by side comparisons and stated "Yeah it's not supposed to be like that, not that blue"
---------- Post added at 10:23 AM ---------- Previous post was at 10:05 AM ----------
Lawlrus said:
Use a black theme, holy **** people, no more blue tint, and no burn in. I'm so sick of every other thread talking about the blue tint. Get rid of the phone, get something else and leave if you can't handle the "screen issues"
Click to expand...
Click to collapse
If you don't want to hear about it stay out of the blue shift and screen issues threads. Simple as that. My screen is blue when looking straight on. Looks like hell, no I will not change all sorts of settings and/or switch to different theme just to 'HIDE' the defect with my device. Is it too much to ask for a non defective device for a $100 phone let alone a $1,000 phone! Btw mine is going back but for another one with agood acceptable screen. Congrats you got a good one right off the bat, I and a bunch of others here weren't so lucky!
@whyme45125
Pretty hard when more than half the threads on here are crying about it. Don't like the blue shift? Get a different phone stop sending it back. Get a refund and leave, or would it not sit well you have nothing to compalin about then?
Bunch of highschool girls
Lawlrus said:
@whyme45125
Pretty hard when more than half the threads on here are crying about it. Don't like the blue shift? Get a different phone stop sending it back. Get a refund and leave, or would it not sit well you have nothing to compalin about then?
Bunch of highschool girls
Click to expand...
Click to collapse
so then there's a legitimate reason for the complaints then if it's more than half of us! TROLL - ignored.
whyme45125 said:
so then there's a legitimate reason for the complaints then if it's more than half of us! TROLL
Click to expand...
Click to collapse
Trolling? Do you see how many posts I have? You think a troll account would last this long?
It's pretty simple. If it's a legitimate issue, then stop getting pixel 2's and get something else.
Lawlrus said:
@whyme45125
Pretty hard when more than half the threads on here are crying about it. Don't like the blue shift? Get a different phone stop sending it back. Get a refund and leave, or would it not sit well you have nothing to compalin about then?
Click to expand...
Click to collapse
So much yes.
Key advice on the internet: Don't feed the trolls
I have no doubt that there are problems. That said, people bailed before they ever got their phone simply based on strangers reports.
I do find the Note 8 is brighter with more vivid colors. That said, I've done quite a few TV calibrations and my Pixel 2 XL is closer to realistic colors than the Note 8. Samsung oversaturates colors and kicks the brightness way up to make their screens pop. They are not realistic representations of a calibrated display. Many have just gotten used to the inaccurate displays of other phones. Just my opinion.
Mike02z said:
I have no doubt that there are problems. That said, people bailed before they ever got their phone simply based on strangers reports.
I do find the Note 8 is brighter with more vivid colors. That said, I've done quite a few TV calibrations and my Pixel 2 XL is closer to realistic colors than the Note 8. Samsung oversaturates colors and kicks the brightness way up to make their screens pop. They are not realistic representations of a calibrated display. Many have just gotten used to the inaccurate displays of other phones. Just my opinion.
Click to expand...
Click to collapse
Agreed the colors represented are the closest phone I've seen to my calibrated tv. That being said the blue shift is the killer for me and a lot of others here, not the color accuracy that keeps being brought up(we all know that's a software fix for those samsung supersaturation lovers), but I am getting another one since I love this phone so much and feel it's an amazing device besides the screen problem on mine.
pknath19 said:
I recently got the pixel 2 Xl. I love it, it's better than the Nexus 6p that I had. I haven't noticed any of the issues that people have been mentioning. My theory is people complain about the smallest things and they will continue to complain even if they switch to a different phone. They will always find something wrong to complain about. I think a lot of the noise is fake news from people that are promoting other devices. Give the phone a try if you like it keep it if you don't return it. The sound is good and I don't notice any screen burn-in.
Click to expand...
Click to collapse
Definitely not fake news. Mine looks nothing like the ones on display at Verizon near me. I took a picture of mine while waiting in the Google Support chat queue tonight. It's definitely not good on my unit.

Truth About Oneplus 8 Pro Display!

I am not Going to waste your time!
Read it Carefully: Truth is Oneplus 8 Pro Display issue is pretty solid. And there is literally nothing they can do to fix that issue via software as that is the Hardware problem.
For details see this video: https://www.youtube.com/watch?v=3dfF6JehZ0s
I have also attached two screenshot of that video at the attachment section.
1. First Screenshot is from The Early Unit
2. Second Screenshot is from The Replacement Unit
NB: Oneplus is trying to hide the display issue via software update by reducing the capability of dimming the brightness at low level I mean you can't lower the brightness like other phones or like the previouds unit of OP8 Pro where you could previously see those issue clearly. See that video by SuperSaf for better understanding. That's why people who got the device recently are not complaining about that but yet you can see those issue with replacement unit. And after zooming the video and photo you can clearly see a horizontal wide line through punch hole Camera. It is hardware issue literally as they could not master the Laser cut tech like Samsung. So, spend your money wisely!
So, now what
Pretty sure it's a Samsung display. Mine is flawless. Have had it since launch day. Maybe I got lucky?
What display issue? This is the best screen on a smartphone I've had.
Yeh, so far my screen is brilliant looking!
I hope most people with an effected screen makes a fuss to OnePlus so it hurts them in their pockets. I hate when the consumer takes the hit when OnePlus should be addressing the problem and being honest. I am lucky I feel in my unit but if OnePlus doesn't act transparent, this will be my first and last product I purchased.
My first unit had this problem too. I really loved the phone but couldn't stand the tint so I got a replacement unit. My replacement unit at first had the same problem on greys, but I wasn't interested in shipping it back because I had to import my phone to Australia (no official Oneplus store). So I decided to get rid of the grey in the system ui by using a pitch black substratum theme, and I never saw the problem again, even on grey. I even went looking for it the other day and still couldn't see anything worse than what I see on my galaxy tab s6 also with an amoled display. Either recent updates fixed the issue, or I just got charmed by the otherwise gorgeous display. I am not too salty about it at all personally.
My screen is great, no issues.
No issues on mine.
In fact not had any of the issues ever mentioned about the 1+8pro
Apologies to the OP, but I have to join the chorus here. I got my 8 Pro on the second, "pre-launch", and one of the first things I did upon receiving it was inspect the screen for the noted problems. Couldn't find one flaw and the display itself is simply beautiful. Best Android on the market, at the moment, imo.
I have to agree with the ones with a seemingly perfect display.
Got mine on launch and it's the best android phone I've ever owned.
I had mine pre-ordered and been using since day one. Not a single problem with the screen. In fact it's the best one I have ever had on a phone. Looks amazing. No issues here.
Got mine at launch. Tried all the tests I read here and had no problems. Beautiful display. The people that have problems are always the loudest. That doesn't mean it's everyone or even particularly widespread
Sent from my IN2025 using Tapatalk
Anyone having the black crush issue? I can see it when watching movies. Dark areas tend to go all black losing the detail. I can see more detail on my 3yr old samsung s8. Plus front cam looks softer than my s8 too. Any thoughts?
Enchiridion20 said:
Anyone having the black crush issue? I can see it when watching movies. Dark areas tend to go all black losing the detail. I can see more detail on my 3yr old samsung s8. Plus front cam looks softer than my s8 too. Any thoughts?
Click to expand...
Click to collapse
Yes and the crush is worse on the latest update 10.5.9.
Sent from my IN2023 using Tapatalk
Do you think it's a software issue? I surely envy those guys who got a perfect panel.
Enchiridion20 said:
Do you think it's a software issue? I surely envy those guys who got a perfect panel.
Click to expand...
Click to collapse
I think it's HW. I don't think there is a perfect panel either, I think people just aren't looking for it or testing for it.
Sent from my IN2023 using Tapatalk
Batfink33 said:
I think it's HW. I don't think there is a perfect panel either, I think people just aren't looking for it or testing for it.
Sent from my IN2023 using Tapatalk
Click to expand...
Click to collapse
Exactly this. People saying that their panel is perfect is because they don't use dark themes with grey backgrounds
Di0g0 said:
Exactly this. People saying that their panel is perfect is because they don't use dark themes with grey backgrounds
Click to expand...
Click to collapse
Why is it hard to believe people actually have a great screen?
I have had my 8pro since release day and haven't noticed any issues, I use dark mode on everything, I have wallpapers of all colours including greys, now, if you tell me I haven't look hard enough, then that's your problem. I absolutely love my phone and the screen. Best I've ever owned.
The phone is not without faults, but comments like yours assume that everyone has experienced the same things as you... Could it be the light receptors in your eyes are faulty? Cos my 20/20 vision has yet to see any green tint, and crushed blacks on my handset.
yodasmaster said:
Why is it hard to believe people actually have a great screen?
I have had my 8pro since release day and haven't noticed any issues, I use dark mode on everything, I have wallpapers of all colours including greys, now, if you tell me I haven't look hard enough, then that's your problem. I absolutely love my phone and the screen. Best I've ever owned.
The phone is not without faults, but comments like yours assume that everyone has experienced the same things as you... Could it be the light receptors in your eyes are faulty? Cos my 20/20 vision has yet to see any green tint, and crushed blacks on my handset.
Click to expand...
Click to collapse
How can OP release FW updates that affect every phone to try and fix the display, but your phone is fine? They even admitted it to Android Police. There's literally commits in the source altering the gamma levels!
Sent from my IN2023 using Tapatalk

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