LG Backup not finding messages? - LG V20 Questions & Answers

As the title says, LG Backup is reporting to me that it can't find any messages when attempting to Backup. Anybody know what to do? Google searching yielded no real results.
I've tried backing up to internal and external with the same results. LG Backup doesn't have any permission options so idk.
Same thing happens via LG Bridge. I clearly have messages.
Sent Via My LG V20

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Hi there,
I've recently tried to do a backup of my G2 with the stock LG backup program.
It gets all the way through and a little message appears saying backup complete but then suddenly says 'backup failed'. In the notification area it also says 'cannot backup'with no error code or explanation.
Has anyone else had this problem? Does anyone know what I can do?
My G2 is running 4.2.2
Please help! Would really like to back my help.
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Just got my brand new LG G2....and I'm still amazed with it.
Right now I'm facing a problem concerning restoring my SMS.
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i send my G2 in to get a new Mic. Before i used the LG Backup Suite and made a full backup.
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Anyway to restore APPS+DATA to LG G6 without Titanium Backup?

Seeing as how to there is no ROOT access on the G6 yet and titanium backup is not an option because of that, I have been having difficulty transferring my apps (Plus their data) from my old LG G3 to my LG G6. I've tried using Clockworkmod Helium, that didn't work. It just says its restoring, and then when the progress bars finish and it says "restore complete" the apps aren't even there in my app drawer... Is there any other way to restore APPS+DATA without root other than Helium? If anyone knows a way, please tell me, I would highly appreciate it. I have been at work trying to get this done for the past 3 days now...
Yazuken1 said:
Seeing as how to there is no ROOT access on the G6 yet and titanium backup is not an option because of that, I have been having difficulty transferring my apps (Plus their data) from my old LG G3 to my LG G6. I've tried using Clockworkmod Helium, that didn't work. It just says its restoring, and then when the progress bars finish and it says "restore complete" the apps aren't even there in my app drawer... Is there any other way to restore APPS+DATA without root other than Helium? If anyone knows a way, please tell me, I would highly appreciate it. I have been at work trying to get this done for the past 3 days now...
Click to expand...
Click to collapse
Check out Helium by ClockworkMod.
https://play.google.com/store/apps/details?id=com.koushikdutta.backup
draino623 said:
Check out Helium by ClockworkMod.
https://play.google.com/store/apps/details?id=com.koushikdutta.backup
Click to expand...
Click to collapse
I appreciate you making a suggestion to try to help. But as I stated in my OP, I tried helium and it just goes through the progress bars, but doesn't actually restore the apps onto the phone. I'm not sure why its doing this... Apparently other people are having the same problem with Helium (In the reviews for it they are saying it is doing the same thing)
My apologies. Maybe I should slow my reading down.
Had a similar problem with helium. I just kept getting an error. Tried the LG transfer app, but that ended up being "damaged." Ended up just restoring my Nova settings and quickly taking screen shots of my apps and their folders and having to manually download them. Painful, but it got the job done.
Sent from my LG-H872 using Tapatalk
LG Backup does a pretty good job, but I do tend to lose some data. Upgraded from a LG G4.
LG mobile switch (formerly LG Backup) has the ability to backup to your SD card, then put the SD card in the G6 & restore the backup via LG Mobile Switch to the new phone. Pretty simple.
Sent from my LG-H872 using Tapatalk
I can confirm that isn't working on h870, it say "restore complete" but it does nothing at all
too many app to restore...only way is rooting+titanium backup (and lose the warranty), I think...
I've restored some apps data using helium from Nexus 5x to G6. I've to install the apps first on the G6, then perform a restore from PC using browser. My backup is data only.

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