LG replacing my G4 with unseated chip - G4 General

i got a g4 from a friend he figured it was toast cuz it was boot looping and over heating so i took it and kdzed it but that did nothing.
so i read around abit and found that lg is replacing these units out of warrenty so i called and bamn new phone in 2-3 weeks its a lg h812 and im in canada figured id let ppl know maybe they can get replacements to

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Screen replacement - This the right part?

Hello,
I've been a little mixed up by the Screen vs Digitizer parts I have seen discussed here. Is this part the right one to repair my Verizon G2? This is both and not just one or the other right?
http://www.ebay.com/itm/OEM-Black-L...e_Replacement_Parts_Tools&hash=item5afeb2f9f4
@MoreGone the display+digitizer is the right part for your verizon g2 since the digitizer cable is made for d800,d801,vs980,ls980 and some other d80x models but i saw
That the lg logo is missing but further it looks okay, if you still have warranty then i suggest you to find one with an lg logo, I am not sure but i believe that the verizon g2 also has the LG logo in front right?
So short and good answer on your question:yes its both digitizer+lcd display and its compatible with your verizon phone.
Thanks.
yeah the Verizon phone does have the logo. I don't believe my phone is still under warranty but didn't think about that.
Thanks!
No problem goodluck with replacing your display

Moving on over here......

Had a dead zone randomly show up on my beloved G2 a few days ago, which necessitated a phone upgrade rather than a repair or refurb G2 (as much as I loved it, I didn't see it being reasonable to go that route). So here I sit with a new G4 to learn all about. Liking what I'm seeing so far, can definitely say that.
Any touchscreen issues?
RIP LG G2. I had mine replaced under verizon warranty and passed it off to my GF.
Having used the G4 for a few weeks, I couldnt go back.
player911 said:
RIP LG G2. I had mine replaced under verizon warranty and passed it off to my GF.
Having used the G4 for a few weeks, I couldnt go back.
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HAHA!! I love it! I usually pass off my old phone to my daughter
Gotta love having someone you can say "Here's YOUR new phone...I'm gonna go play with MY new phone" LOL
No issues with the phone for me, it's pretty solid actually. I just REALLY REALLY miss the Wireless Storage from my G2, and the photo gallery that was stock on it too. That pinch and flick delete feature was nice.
Wireless Storage was amazing. I have no idea why LG didn't continue that. You can download a Samba SMB server app from the play store that does the same thing, except it isn't as super freakin' awesome/convenient as it being baked in.
Fastbird said:
Had a dead zone randomly show up on my beloved G2 a few days ago, which necessitated a phone upgrade rather than a repair or refurb G2 (as much as I loved it, I didn't see it being reasonable to go that route). So here I sit with a new G4 to learn all about. Liking what I'm seeing so far, can definitely say that.
Click to expand...
Click to collapse
Same reason why I switched. Though I had a cosmetic screen crack in my LG G2 for 10 months before a dead zone showed up. Previous LG G2 was replaced under warranty with the exact band of dead area but this most recent LG G2 was a no go for warranty repair due to the screen crack. They wouldn't cover it under warranty despite it being a known hardware defect.
I had zero hopes of having mine replaced. I'd had my G2 for 16 months at the time of failure. No hopes at all there sadly.

A lot of LG G4 users in Thailand -H818P are getting stuck in boot loop issue!!

This month, a lot of LG G4 users in Thailand - H818P are getting stuck in the boot loop issue every day.
The only way is to bring it to LG service center and replace the mother board and they not yet found and the root cause of this problem for a month up to now.
Most is serial lot 505 are being sold in Thailand and found with 10f firmware.
Is someone get the same problem ? What is your country and firmware you are using?
I need how to Restore/Unbrick LG G4 H818P (Bootloop Fix).
Same in Israel - model h815L. Many people have this issue but the local company who is the LG importer here takes their time and do a poor work when changing the motherboard. I read of at least 80 people who had that in here.
Sent from my LG-H815 using Tapatalk
Same problem here with h815EU, bought in Slovakia. Something very similar happened to me - kinda a bootloop - phone starts to LG logo (with unlocked booloader banner) and after ~15sec reboots again and again - luckily I was ableto go insto "download" and recovery and bootloader so I flashed original OpenEU LL droir(10D) - via kdz. After that I was able to boot to android - but after some time it reboots itself and I was back in bootloop. It works that way that after couple of hours on charger and helluva lot autoreboots it starts but again only for couple of minutes, sometimes i was able to install some apps, sometimes only starting google play ended up with bootloop. So now it's in servis, I hope they will fix it or replace, as it is I think memblk error - HW issue.
Please write your experience if you have or had this problem, let we can use it as argument if our warranty repair claims will be denied.
2 extra god & AvivEliyahu: please can you give more info about the probs you mentioned? AFAIK I recently found that even one of developers here was affected by this (or smth very similar) - S3V3N from Poland ( see here: http://forum.androidnow.pl/13118-7-...rp-unlock-bootloader-post85521.html#post85521)
I have h818p.. No problems.. YET
extra god said:
Most is serial lot 505 are being sold in Thailand and found with 10f firmware.
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Click to collapse
Interesting.
505 means year 2015, month 05 or may. This is how you can tell when our G4 was made. The first 3 digits of the serial#. You will learn about this useful nugget if you browse the warranty booklet included in the box.
This is the first batch of G4's. These would be people that bought at launch or within a few months from it. Now a days I doubt there is any 505 stock left any more.
When its is said a lot of people i question it. LG has been making many G4's since 2015-05.
If you are among the unlucky few, hit the service centre for a replacement. Might take up to a month but you will get it and for free.
If your model is 505 and more than 3 months have passed without issue then you are probably in the clear.
Just checked SN - its 505KPNY####11 (H815EU) so it's among those from first batch, I bought it sometime @ beginning of june, it worked till begining of november (exactly to - 06.11.) I have unlocked bootloader, but I ready to sue them if they wont fix it &|| repair. I gave it to seller for warranty repair this monday, so I'm waiting for results - I'll keep you posted.
Does Thailand get the SEA version which has unlockable bootloader ?
people facing this problem and who have a variant that has no way to unlock the bootloader have a water tight case.
If you unlocked the bootloader then all bets are off. You are dependent on their goodwill.
don't know about Thailand version (I have H815 EU, bought in slovakia), but I think it depends on local legal regulations - warranty, guarantee repairs. In EU seller is responsible for HW faults not caused by misuse and/or accidental damage(fall from desk etc.) Reality is that device is usually sent to manufacturer or authorised service and they decide. But unlocking bootloader cannot be considered as misuse, at least because unlocking is provided by manufacturer(LG) directly - in case that unlocking was done by some 3rd party app, it might be questionable, but in this case...
2 OneTwelve: Thx for info about 505batch
Very good.
It strengthens my belief that the G4 cannot be bricked with software alone.
It might appear bricked to you but the service centre has the tools to unbrick it.
What if they say they will unbrick it for a fee ?
This fee is actually round trip transport costs to a facility that has the tools and knowledge.
If they say requires a new mobo that suggests a hardware issue. But i am sceptical of this reason.
One month is enough time to send a device back & forth to anywhere in the world.
If they will ask for some reasonable shipping fee, i'll pay that. Hopefully it wont be like on ebay sometimes - some sellers set starting price as 1/10th of item value, but i saw ie. mouse+kbd kombo (worth approx. 100€) for 15€, but shipping was 85€
Today I got the bootloop issue on my G4, I haven't done anything yet, still virgin phone, but it sux give me such problem,will send it for warranty on Monday LG simply ruin its image to me this time.
ayong chia said:
Today I got the bootloop issue on my G4, I haven't done anything yet, still virgin phone, but it sux give me such problem,will send it for warranty on Monday LG simply ruin its image to me this time.
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Click to collapse
First 3 digits of the serial# ?
At last people are being aware of the issue which I have been shouting for long
Sent from my LG-H815 using Tapatalk
One Twelve said:
First 3 digits of the serial# ?
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Click to collapse
505 (First batch production) and sent to LG Service Center to replace the mainboard and really dissatisfied by LG, As the mainboard replacement take more or less around 1 week (WTF!!!) I think my next replacement device will be Samsung again, as Samsung have superb customer service here.
ayong chia said:
505 (First batch production)
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They still have 505 for sale at the end of November ?
One Twelve said:
They still have 505 for sale at the end of November ?
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Am I mentioned that my device was bought at November (Sorry)? I think if I am not wrong that my device was purchased on August.
ayong chia said:
Am I mentioned that my device was bought at November (Sorry)? I think if I am not wrong that my device was purchased on August.
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Click to collapse
ah, i misunderstood what you meant by 'virgin phone'. you mean you did not root. i thought you just bought. it
ayong chia said:
505 (First batch production) and sent to LG Service Center to replace the mainboard and really dissatisfied by LG, As the mainboard replacement take more or less around 1 week (WTF!!!) I think my next replacement device will be Samsung again, as Samsung have superb customer service here.
Click to expand...
Click to collapse
One week is good, usually something like this might take a month.
I would not give up sd card and replaceable battery (forever) for 1 week - 1 month of wait.
You have a backup phone ? use it.
One Twelve said:
ah, i misunderstood what you meant by 'virgin phone'. you mean you did not root. i thought you just bought. it
One week is good, usually something like this might take a month.
I would not give up sd card and replaceable battery (forever) for 1 week - 1 month of wait.
You have a backup phone ? use it.
Click to expand...
Click to collapse
As I said, Samsung have best customer service here, 1 hour or max for 3 days, I was a LG fan, I owned LG G2,G3 & G4 but confirm no G5 for me, They have ruin their image on me
See, this is the thing i don't understand. Every damn phone has issues if you check on the boards. Someone who has used flagships for a few years knows this.
you had no problems with G2 & G3. So really only one out of three gave you trouble.
Are you paying out of pocket for mobo replacement ? no.
has LG refused warranty ? no
You think samsung will be good, but if there is a problem in the future with samsung you will say the same thing.
Then who will you run to
One Twelve said:
See, this is the thing i don't understand. Every damn phone has issues if you check on the boards. Someone who has used flagships for a few years knows this.
you had no problems with G2 & G3. So really only one out of three gave you trouble.
Are you paying out of pocket for mobo replacement ? no.
has LG refused warranty ? no
You think samsung will be good, but if there is a problem in the future with samsung you will say the same thing.
Then who will you run to
Click to expand...
Click to collapse
Never heard that Samsung have such kind of major issue, I was surfed local forum and all said most of serial number from 505-509 are affected (not just a few units), If I am LG, I will do a recall instead of to wait us to get problem and then get repair, I lost all my datas, mobile banking etc, That's the sux thing for me, if they do a recall, then the kind of crappy thing won't happen to their customer!

Does the V20 have any known bootloops?

I can upgrade from a note 5 next week. I can either choose a Galaxy S7 Edge, V20, G5, or an iPhone 7 plus. Is the bootloop issue common with the v20?
LG G4 & LG V10 are 2015's flagships they share the same motherboard, only the early batches of these flagships are prone to bootloop! The later batches must be fine. LG G5 & LG V20 are 2016's flagships and they do not boot loop! Make sure you use good quality USB-C cables for charging , I think in the early days of the HTC 10 had problems with some poor quality USB-C cables (don't know if this caused zero charge or boot loop) If some complained about the amazing LG G5 boot loop the reason is the early batches of the G5 had bad storage HDD. It might affected very few G5's. LG admitted quietly that it'll replace with newer motherboards for free in case of infamous bootloops of the LG G4. The LG G6 looks and sounds so promising and can't wait to own one!
gus2144 said:
I can upgrade from a note 5 next week. I can either choose a Galaxy S7 Edge, V20, G5, or an iPhone 7 plus. Is the bootloop issue common with the v20?
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Click to collapse
Out of those phones you listed, I believe the V20 will be the closest in terms of similarities. I don't think you could go wrong with any of those choices.
In regards to the bootloop issue, based on bootloop history of past LG devices, it is entirely too early to tell. Those that had bootloop issues typically experienced them at the 1 year mark. I, however, owned a G3 and a G4 (and now currently the V20 ) and have been fortunate enough not to go through those troubles.
V20 is an outstanding phone and even more so once rooted. Good luck with your decision.
Well I don't believe the v20 will suffer from the same issue affecting v10 and g4.
The v10 and g4 share the same board and the main boot loop issue was stated to be a poor solder job on the main board.
The g4 solder problem was officially announced by LG in the beginning of 2016 so this would have been several months of the v10 sharing the same problem. I believe LG is 100% supporting devices under warranty to get repaired free of cost even beyond the 1 year warranty. I think the v10 is covered as well despite never having an official announcement.
Anyway I kind of got off topic, to answer your question I have several reasons to believe the v20 doesn't have this issue:
- completely different chipset means assembly was probably changed up enough to where this issue is fixed.
- this phone does not get hot enough, even when charging the device is at best warm whereas the v10 and g4 do get pretty toasty
I had a v10 for 1 year and 2 months when I suddenly got the boot loop, I was going to turn it in under warranty but decided to jump to the v20 instead. Even though the device was toast I got a 200 credit towards the v20.
I think you'll be safe to be honest.
Edit: there has been a reported boot loop issue with the v20 when people use uncertified usb type c cables according to LG.
Also be aware that boot loop issues are relatively common issue with all phones specifically if rooting is done incorrectly or directions are followed for the wrong phone.
Sent from my LG-H918 using XDA-Developers Legacy app
I have a v20 boot loop within 48hrs of switching on.
Return for replacement. Sorted.
Christ OP.. Nothing towards you but that is a garbage list of telephones to choose from. I really LIKE this phone. Decent horsepower, camera is great if you know how to use it, removable battery, full function IR port.. But if you didnt get a firmware within the rooting window you are SOL. TBH, the screen burn on my v20 makes me really butthurt. Blemish on an otherwise perfect (IMO) phoney phone phone. Almost butthurt enuff that i would have to think about it really hard before i purchased it now, knowing what i know.
Woulda have held out for something in HTC's portfoflio maybe. Or maybe nothing for a while still.. Since i got this v20, i quit paying attention to the new hotness in cellular land.
As of today, every bootloop i've had on the v20 was caused by flashing things that might contain some source that either is not compatible with my variant or is just wrongly developed. On the other hand, it is still kind of early to know whether it will develop bootloop out of nowhere. I have 2x LG G3 since day 1 of being released. And they still working perfectly. ( sure many people developed bootloop but also many didnt...in other words it is a russian roulette. One could either miss the bullet or get shot ) If it does happen to develop bootloop i hope it is prior to the 1 year warranty provided from Tmobile.
I have had my g3, g4 and g5 never play up. I purchased a V20 last week and it lasted less than 48hrs and was bought through Eglobal and looks like a boot loop. That being said it was bought from Hong Kong without knowing and now before I send it back I'm having LG Australia look at it for diagnostics.
Have always bought Kogan and never had a warranty issue with them, I will post as soon as I get a verdict from LG before it goes back to supplier.
Unfortunately I had pernament bootloop in my LG V20 VS995 (Verizon).
I didn't root, mod, flash or anything with this phone.
I leave it next to my bed (it's my alarm).
In the morning battery of V20 was empty, so I plug V20 to load battery.
I use original USB-C cable and charger.
When v20 was charged I tried to turn on.
LG logo appears, and later that red dot with Hello (Verizon animation), but animation suddenly freezes, and phone restarts.
And again, and again (until I take out battery). Verizon animation freezes in random moments, but always at begining.
Trying to hard reset/enter recovery fails (vol up + power, power).
Download mode (vol up + usb plug in) works.
In this mode i flash original stock firmware (version 13A) via LG UP + Uppercut (only in UPDATE mode, because REFURBISH doesn't work - I haven't unlocked bootloader)
But problem still exist.
Boot Loop
Scorpion8080 said:
I have a v20 boot loop within 48hrs of switching on.
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Click to collapse
Any body guide mi i am planning to buy LG V20 due to low budget .. Is this device bootloop free??? unlike LG G4, G5, V10..???
Thanks
mistertahirafzal said:
Any body guide mi i am planning to buy LG V20 due to low budget .. Is this device bootloop free??? unlike LG G4, G5, V10..???
Thanks
Click to expand...
Click to collapse
I haven't had any problems. I'm on an H918. Owned it since March. Hope this helps.
Sent from my LG V20 using XDA Labs

LG G4 US991 Bootloop. My experience with LG US support

Back in the fall of 2015 I bought a H815 LG G4 for my son. Within a few weeks it started to bootloop. Not knowing what was going on he continued to try using it until January 2016 when it finally died. Since it was not a US version LG US refused to fix it under warranty. My son bought another G4, a US991 this time.
I managed to get the H815 to Taiwan, LG there fixed it under warranty and I kept it for myself.
Both phones had been working fine until mid November this year when the US991 decided to die. I figured that was the end of that phone since the one year warranty was well and truly over but I decided what the heck, I called LG US.
I told the very polite lady that answered the phone that my almost 3 year old phone is doing nothing but show a screen that says “LG Life is Good”. She had me try a few things and then asked me for the IMEI #. She told me it was under warranty, send me a FexEx label and I send it to them.
They returned the phone the same day they received it. From what I can tell they replaced the motherboard. The phone has been working fine for a week now.
I am not happy that LG sold phones that quite clearly had issues or with the fact that we never got the android updates they promised, but I am impressed that they fixed an item that has been out of warranty fast and totally free.
Yeah they are really trying to repair their image. Unfortunately their fix isn't a real fix and just a replacement. It will likely do the same thing. Also they just made the phones substantially less powerful by disabling the cores...
In all it ruined my experience with LG as I had 2 other LG phones that had similar issues... Now I'm using an Essential PH-1 (on sale they are a great deal) and was looking at the one plus 6t or pixel 2 of 3 on sale as well as alternatives.
semass said:
Back in the fall of 2015 I bought a H815 LG G4 for my son. Within a few weeks it started to bootloop. Not knowing what was going on he continued to try using it until January 2016 when it finally died. Since it was not a US version LG US refused to fix it under warranty. My son bought another G4, a US991 this time.
I managed to get the H815 to Taiwan, LG there fixed it under warranty and I kept it for myself.
Both phones had been working fine until mid November this year when the US991 decided to die. I figured that was the end of that phone since the one year warranty was well and truly over but I decided what the heck, I called LG US.
I told the very polite lady that answered the phone that my almost 3 year old phone is doing nothing but show a screen that says “LG Life is Good”. She had me try a few things and then asked me for the IMEI #. She told me it was under warranty, send me a FexEx label and I send it to them.
They returned the phone the same day they received it. From what I can tell they replaced the motherboard. The phone has been working fine for a week now.
I am not happy that LG sold phones that quite clearly had issues or with the fact that we never got the android updates they promised, but I am impressed that they fixed an item that has been out of warranty fast and totally free.
Click to expand...
Click to collapse
Sent from my PH-1 using Tapatalk

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