different type of overheating question - Moto G4 Plus Questions & Answers

TL;DR: can overheating affect life of phone?
Hey all! I previously owned a lg g3, and it used to overheat as well. After about a year or maybe year and a half, one day when getting hot it rebooted and then wifi/Bluetooth stopped working.
A few forum searches suggested the chipset warped due to the overheating over time. I haven't actually opened that phone to verify but makes sense.
So as we know, the camera throttle issue got fixed on the Moto g4 (at least the camera works flawless for me even when overheating to 120F). But my concern is less the camera performance now and more so the life of the phone after constantly overheating. (I have kids so I'm constantly using video / letting them play games, so it's overheating once every day/two days)

The chips are rated for very high temperatures - like 90C internal. That would translate in something like 70C external, you cannot held the device at that temperature. What you are calling "overheating" is actually normal temperature for this kind of electronics, it doesn't affect the functionality.
But sure, things can and will break sometimes - regardless of the temperature. I would use the phone intensively while in warranty period, if an electronic part is to fail, is more likely to fail at the beginning of device life.

Related

Is the Nexus 4 really overheating?

I know many people have been saying the low benchmark scores on the Nexus 4 are due to "thermal throttling" but I don't really believe this. It's supposedly based on the optimus g, and if that doesn't suffer from this thermal throttling issue, then why would the Nexus 4? I personally believe it's just due to the software. People are also saying that an update won't boost the performance by that much, but I'm not sure what to believe.
So do you guys really believe that the nexus 4 is over-heating and under-clocking itself, or do you believe it is just in need of an update?
It may be a faulty unit from that reviewer, I only recall one review saying it overheated. The software is also to blame. I made a post in another thread about the performance with these pre-release software versions the reviewers have.
http://forum.xda-developers.com/showthread.php?p=33634026#post33634026
Unfinalized software on all these review devices is probably the bottleneck. Not to mention benchmarks have zero bearing on anything ever.
And Testing units and software do have a tendency to carry heavy logcats and monitoring software... I remember from the ICS days how "heavy" most leaks would run progressively getting better by the update ...
Nospin said:
Unfinalized software on all these review devices is probably the bottleneck. Not to mention benchmarks have zero bearing on anything ever.
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Whilst benchmarks shouldn't matter too much, when this beastly specced phone is getting worse scores than the msm8960 with adreno 225, then it will obviously raise some concerns.
E3SEL said:
I know many people have been saying the low benchmark scores on the Nexus 4 are due to "thermal throttling" but I don't really believe this. It's supposedly based on the optimus g, and if that doesn't suffer from this thermal throttling issue, then why would the Nexus 4? I personally believe it's just due to the software. People are also saying that an update won't boost the performance by that much, but I know if I wrote the drivers for the phone, it wouldn't even start.
Do you guys really believe that the nexus 4 is over-heating and under-clocking itself, or do you believe it is just in need of an update? Also, another thing I wonder is this: is it called the nexus 4 because it has a 4" (4.7", I know) display, or is it called a nexus 4, because it is the fourth nexus?
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I wouldn't say I'm good or experienced enough with Android smartphones to decide whether or not it's due to software, but I sure hope it is. I'm really only judging this particular issue by what everyone else is saying.
In regards to the sceen size and "Nexus 4" theory, I agree. Nexus 7 and Nexus 10 are a good example of device names in correlation with screen sizes here.
just wondering why did google name their nexus phone 10 wbefore the fourth one
I think it all came from a comment at Anandtech, they attempted to run all the GLBenchmark tests one after another, most web sites just chose 1 or 2 tests, usually Egypt HD. Most devices crash when trying to run all GLBenchmark test serially, it does on my Nexus 7, something to to do with running out of memory allocation.
Nexus 4 in a kind of suicidally awesome way completes the entire GLBenchmark suite in one go, but running all those test including offscreen & onscreen is a long brutal test, maxing out the SoC in a way no game is likely to do, so the fact that the device is thermal regulating itself is not that strange.
If Anandtech tested individual elements of GLBenchmark, as most other review sites do, this issue would not have occurred. In fact they admitted that the Optimus G could not run all tests consecutively, so they only tested individual elements, hence no the device didn't get downclcoked due to thermal limits. It is not good that Anandtech has this disparity in testing methodology, I like the website a lot, but some thing recently have led me to question a few things, but that is another story.
Every phone overheats nowadays so there's nothing different with the n4.
This is pretty interesting
Benchmark comparison. Once at room temp, once in freezer. Freezer scores are significantly better
http://techie-buzz.com/mobile-news/...es-show-the-real-power-of-the-s4-pro-soc.html
So yeah... Kinda does look like pretty bad thermal issues Hopefully just cause it was pre-release or something
Turbotab said:
If Anandtech tested individual elements of GLBenchmark, as most other review sites do, this issue would not have occurred. In fact they admitted that the Optimus G could not run all tests consecutively, so they only tested individual elements, hence no the device didn't get downclcoked due to thermal limits. It is not good that Anandtech has this disparity in testing methodology, I like the website a lot, but some thing recently have led me to question a few things, but that is another story.
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But they singled out the Optimus G, because it was unable to complete more complex tests because of crashes.
mejobloggs said:
This is pretty interesting
Benchmark comparison. Once at room temp, once in freezer. Freezer scores are significantly better
http://techie-buzz.com/mobile-news/...es-show-the-real-power-of-the-s4-pro-soc.html
So yeah... Kinda does look like pretty bad thermal issues Hopefully just cause it was pre-release or something
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Wow, that is a very interesting find. I was actually thinking that someone should do a freezer test just see if it is overheating. This article would seem to prove that it is. Those retests show dramatically higher scores, more on par with what the S4 processor should be capable of.
They said that perhaps the retail versions will have a higher tolerance for heat because they did not think they felt that hot. More testing and info is needed though.
Ryukeima said:
They said that perhaps the retail versions will have a higher tolerance for heat because they did not think they felt that hot. More testing and info is needed though.
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To elaborate, straight from the source, in the Anandtech podcast this morning Brian commented that the phone seemed to be set to throttle at 60 degrees (for the dual-krait S4 at least it's usually around 80 afaik) and at that point the exterior of the phone was much cooler than a lot of other phones. (He talks about it at about 00:51:00.)
Something to think about.
Sjael said:
To elaborate, straight from the source, in the Anandtech podcast this morning Brian commented that the phone seemed to be set to throttle at 60 degrees (for the dual-krait S4 at least it's usually around 80 afaik) and at that point the exterior of the phone was much cooler than a lot of other phones. (He talks about it at about 00:51:00.)
Something to think about.
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That means it's a simple tweak, and so as long as people aren't noticing excessive heat (which we would have heard from reviews) on the phone itself then is sounds like things will be fine for the release.
Yes IT FREAKING OVERHEATS
E3SEL said:
I know many people have been saying the low benchmark scores on the Nexus 4 are due to "thermal throttling" but I don't really believe this. It's supposedly based on the optimus g, and if that doesn't suffer from this thermal throttling issue, then why would the Nexus 4? I personally believe it's just due to the software. People are also saying that an update won't boost the performance by that much, but I know if I wrote the drivers for the phone, it wouldn't even start.
Do you guys really believe that the nexus 4 is over-heating and under-clocking itself, or do you believe it is just in need of an update? Also, another thing I wonder is this: is it called the nexus 4 because it has a 4" (4.7", I know) display, or is it called a nexus 4, because it is the fourth nexus?
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I've had the phone for five days now and it definitely overheats. The last time it overheated was this morning. I got up, looked at the phone and unplugged it from the charger. Went to attend to my toddler for 20 mins and came back and saw that the phone was very warm and battery life was hit 20 percent. I did a check on battery usage under 'battery' in settings and saw that the playstore app had sucked 50% of the power of late. This is HIGHLY unusual becuase usually the screen is what sucks the most juice. I turned it off and turned it back on and it went back to being normal. During this overheating the phone stutters EXTREMELY visibly. Probably due to the massive thermal throttling of the cores. Once it cools off it goes back to being normal. This happens randomly and occurs once or twice a day. I've reported the bug to google. Otherwise the phone is superb.
That sounds like the Play Store app is misbehaving. Have you tried clearing the data?
Sent from my Nexus 4 using Tapatalk 2
Remember it's winter at northern hemisphere. So overheating might not be obvious.
Any friends in southern hemisphere (Australia) wanna chime in with their temperatures?
Paradisle said:
I've had the phone for five days now and it definitely overheats. The last time it overheated was this morning. I got up, looked at the phone and unplugged it from the charger. Went to attend to my toddler for 20 mins and came back and saw that the phone was very warm and battery life was hit 20 percent. I did a check on battery usage under 'battery' in settings and saw that the playstore app had sucked 50% of the power of late. This is HIGHLY unusual becuase usually the screen is what sucks the most juice. I turned it off and turned it back on and it went back to being normal. During this overheating the phone stutters EXTREMELY visibly. Probably due to the massive thermal throttling of the cores. Once it cools off it goes back to being normal. This happens randomly and occurs once or twice a day. I've reported the bug to google. Otherwise the phone is superb.
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Same thing happened to me earlier today, I unplugged the phone from the charger and was extremely hot. I panic and shut the phone off. I rooted the phone last night so that was the only thing I did differently. I've had the phone for almost a week.
I also noticed the battery was draining way too quickly.
More like rogue apps... had the phone for over a month now, heavy usage every day and never once has it "overheated"as people say.
If im multitasking, like listening to music, downloading a torrent in the backgroud while playing angry birds or something the top back of the phone will get warm, but nothing unbearable if i deliberatly grab and hold the phone at that spot.
It's a glass phone... it will get warmer than most people are used to... its bascially the same glass that the new kitchen ovens use as a top surface... if you can cook on a glasstop stove... a phone heating up will be the same principle, albit on a smaller scale..
So yes, for the people complaining about heat.. then say in the next breath that they lost battery in some % form... funny how nobody is telling what they have installed as extra..or post screenshots of the battery page to back up the claim with info so we can help...large loss of battery % right away points to a rogue app somewhere.. you dont magically lose 10-20-50% whatever battery when unplugging the phone... thats something stuck running that is forcing your cpu to run at max for an extended period of time.
so as the internet expression says "fraps or it didnt happen" (screenshot or it didnt happen) lol
I am seeing battery temp reach 40C during antutu benchmark test running 4.2.2. Looks like it is only affecting a few devices. It gets warm during the benchmark test but nothing like unbearable heat.

Medium to long term effect of device getting hot?

Am using a combination of Paranoidandroid and Franco kernel, and as widely discussed, the device gets hot at times very hot. So apologies if this has been discussed before, as I did a quick search but nothing came up, so what would be the gradual effect of the phone overheating, as clearly this must represent to some extent irregularities in the phone system DDoes it slowly cook up the internals of the phone, or maybe perhaps the phone is designed to withstand such heat, so just concerned because I use my phone at least 15hrs a day, so just concerned.?
I'm not a hardware pro so take this with a grain of salt. I think that long-term heating of the internals will have minimal harmful effects on your hardware. It'd take years and years for it to actually affect your device, long after you've upgraded. The CPU has undergone plenty of testing to make sure it lasts for a long time under self-inflicted environmental factors such as heat.
would also like to know. but not sure about what is considered hot/really hot.
the max CPU temperatures i reached were around 56°C (133°F), but thermal throttling on francos kernel is set to 70°C (158°C) by default (i lowered it to 65°C/149°C just to be safe).
if i remember correctly, i read somewhere that li-ion batteries dont really like being above 42°C (107°F), so when it reaches that temp, i immediately let it cool off.
so to sum up, thermal throttling is there to protect the soc and the hardware around it, so i would be concerned about the parts on the motherboard. i cant recall where i read that temp limit on the battery, so i cant state anything for sure about that.
marvi0 said:
Am using a combination of Paranoidandroid and Franco kernel, and as widely discussed, the device gets hot at times very hot. So apologies if this has been discussed before, as I did a quick search but nothing came up, so what would be the gradual effect of the phone overheating, as clearly this must represent to some extent irregularities in the phone system DDoes it slowly cook up the internals of the phone, or maybe perhaps the phone is designed to withstand such heat, so just concerned because I use my phone at least 15hrs a day, so just concerned.?
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It won't affect phone's hardware afaik, the cpu itself has thermal guard and will automatically shutdown itself if the temp reach 110 or 120° (not sure between those two).
The one that may affected is battery, it may reduce your battery lifespan or even explode it if it's too hot, but it's hardly happens.
Sent from my Nexus 4 using Tapatalk 4 Beta

❄ The LG G4 TEMPERATURE THREAD ❄

We all know why LG choose 808 over 810, now let's see the results of their choice:
Here we'll talk about the G4 operating temperature.
Try to indicate your ambient temperature, model, display brightness, app(s) used, your cpu utilization (I use cool Tool for it), and of course temperature (for that purpose I use Cpu Temp wich basically reads bms sensor of Cpu-z in overlay, and Cpu-z itself) ;
Remember to distinguish battery temperature from cpu sensors temperature and if using cpuz remember that temperatures are very sensitive to time so measure it only while performing the task wanted.
Keep it as scientific as possible
*I forgot to mention that CpuZ has an erroneous C to F conversion. So keep it in °C to be accurate
There is an intersting heat comparison HERE on Android Central to begin with
Good idea. Do note that CPU-Z seems to have a bug where it converts temperatures incorrectly from C into F, in the Thermal tab. From what I've seen, CPU-Z should be set to display in C, not F, if you want accurate readings.
To see the issue, check the temps, including in the Battery tab, then in the Thermal tab. For me, in C, the Thermal tab numbers seem reasonable, and the "battery" line in Thermal is close to the temp shown in the Battery tab. But change the units to F, and the Thermal tab suddenly reads the battery, and everything else, too-high by about 30F. The temperatures are not converting properly from C to F, the displayed C and F values are not equivalent. This conversion issue appears using CPU-Z on my last phone, as well.
So if posting CPU-Z temps from the Thermal tab, I'd suggest setting it to C, not F.
Thanks, I forgot to mention it, added
What's the point of this thread? This isn't a PC, it's not like we can do anything about the temps.
kyle1867 said:
What's the point of this thread? This isn't a PC, it's not like we can do anything about the temps.
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That is where you are wrong. It's called we can hard mod the phone for better temps.
Total newbie question, is the temperature you're feeling on the hand the one from the CPU, or the one from the battery, which is closer to the hand?
DeadPotato said:
Total newbie question, is the temperature you're feeling on the hand the one from the CPU, or the one from the battery, which is closer to the hand?
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It should be the battery because I notice my phone getting warm pretty often and I have a widget for battery temperature which tends to go up to around 38 °C often. I didn't check CPU temperatures but I don't think the CPU is heating up too much.
82 F - sitting on the desk doing nothing but looking pretty. VZW, brightness at 0% and Auto.
All these freaking temperature problems will be resolved in a few months when the freezing winter arrive xdddddddddddddf
Sent from my LG G4 H815 USA 4G LTE TMO
MrSteelX said:
That is where you are wrong. It's called we can hard mod the phone for better temps.
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Lol, no, you can't.
At least LG choosing 808 instead of 810 due to hear issue was the right choice.
https://youtu.be/HltGLYZLySs
Take a look at a link above, SD810 might have upper hands during cooled state but that changes quickly throttling down below SD808 specs. SD810 potentials are pretty much obsolete and probably will never run on full more than 5 minutes.
SD808 is holding its speed even running hot. So I wouldn't really worry about hear part for this phone. But I'm with some users here. Few software updates will iron out some heating problems.
Sent from my LG-H811 using XDA Free mobile app
I've noticed that phone is getting hot when charging even if the phone is in standby. I'm getting around 40-44c.
t68kv said:
I've noticed that phone is getting hot when charging even if the phone is in standby. I'm getting around 40-44c.
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That's low for charging honestly if your referring to cpu temp. Most phone cpu temps stay around 25-35 idling and mid 40s when just doing simple scrolling and small tasks. 60-70c is fairly normal on heavier tasks and games. Kernels usually don't even start throttling until the cpu gets in the70-80c (generally most start shutting down cores at 80).
That being said, my G4 is one of the coolest running phones that I've messed around with. CPU-Z usually says that I'm in the low 40s even on some heavier tasks. I know that my Note 4 gets much warmer, much faster. Heavy web browsing for example will have my N4 in the upper 50s low 60s. The G4 stays pretty stable in the upper 40s low 50s. I'm happy they chose the processor that they did honestly. Stays pretty cool compared to the competition.
you can even mine cryptocurrency on this beast for hours on a normal (here normal) 27-30°C ambient temperature, and the battery gets to 44°C and the CPU gets into the 50s.
This phone has one of the BEST thermal management I've ever seen. I was a nexus 4 user, so you can see how much i was struggling.
Sent from my LG-H815 using Tapatalk
Thank you all
Please add which sensor are you referring to and with wich app you use to read sensors
sharpehenry said:
At least LG choosing 808 instead of 810 due to hear issue was the right choice.
https://youtu.be/HltGLYZLySs
Take a look at a link above, SD810 might have upper hands during cooled state but that changes quickly throttling down below SD808 specs. SD810 potentials are pretty much obsolete and probably will never run on full more than 5 minutes.
SD808 is holding its speed even running hot. So I wouldn't really worry about hear part for this phone. But I'm with some users here. Few software updates will iron out some heating problems.
Sent from my LG-H811 using XDA Free mobile app
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I don't pretend to be rude, but that information is outdated and inaccurate. I don't know how the other manufacturers are doing with the 810 to be honest, the Z3+ is sort of new and I've been checking the threads but there's too early to judge so far, it happens that I do have an HTC One M9 up to date, stock and unrooted and I've noticed several improvements through updates. Considering my daily usage I didn't feel this was matching with what I experience in real life, so I decided to redo the test on the video. I ran AnTuTu benchmark 64 bits version 4 times in a row, and left an average of a minute (sometimes less, once was a bit more cause I took the wrong screenshot) between tests. The attachments were uploaded in chronological order, you can also guide for the hour displayed from the device.
Now besides the video only runs 4 times, I did notice it was holding every couple of tests and then decreases, so I decided to run one more for the sake of pure testing and check throttling behavior, and surprisingly the fifth run gave me an increase on the score instead of lowering it further.
I didn't find a dedicated benchmark thread on the G4 forum, unless LG had improved a lot the 808, and based on the several benchmark results you'll find across the internet, including the ones in that video, looks like even throttling snapdragon 810 holds as an 808 in worst case scenario.
About heating problems, if I'm providing a success case scenario with a more troublesome chip like the 810 is, I'm completely sure the 808 will be fixed in time
phone gets crazy hot when running Periscope
it even shows that hot temp message / stops charging
try broadcasting for 5 mins
Intersting comparison between M9, S6, G4, Droid Turbo heat dissipation HERE
Periscope heats up the phone like crazy!
I too have had issues with the device getting very hot on the top half of the screen. Tried a couple of factory resets but it didn't help. Even reset one more time and kept it stock after a few hours same problem. Took it to the AT&T store and of course it was behaving fine. Luckily the rep knew me and accepted I knew what I was talking about. Swapping mine for one first thing this morning when their new shipment comes in. Will update if issue persists or not.
Wish I would have done it 3 days ago. Might have been snagged another battery and leather case lol.
Sent from my LG-V495 using XDA Free mobile app

Phone getting hot easily

As the title says, my phone gets hot really easily with simple usage. Today I was just changing my ring tones and notifications sounds and it became warm (not that hot) where it shouldn't have, with such light usage. And then I played a game for about 10 minutes and the device got hot and was untouchable. The game and UI started to lag too.
This is my replacement phone, the first phone did the same. But I think this one is worse.
During normal usage it does get hot (very uncomfortable), but it won't lag.
My phone is always above 40-42C.
Is it due to my climate?
Or should I get another replacement.
Please help me on this, I can't really figure out if it's the phone or me getting defective devices.
edios123 said:
As the title says, my phone gets hot really easily with simple usage. Today I was just changing my ring tones and notifications sounds and it became warm (not that hot) where it shouldn't have, with such light usage. And then I played a game for about 10 minutes and the device got hot and was untouchable. The game and UI started to lag too.
This is my replacement phone, the first phone did the same. But I think this one is worse.
During normal usage it does get hot (very uncomfortable), but it won't lag.
My phone is always above 40-42C.
Is it due to my climate?
Or should I get another replacement.
Please help me on this, I can't really figure out if it's the phone or me getting defective devices.
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I had the same problem when it was summer where I am. The SD810 is terrible when it comes to heating up, and the lag you experienced is due to the chip throttling back from the heat. Is it hot weather where you are?
Heisenberg said:
I had the same problem when it was summer where I am. The SD810 is terrible when it comes to heating up, and the lag you experienced is due to the chip throttling back from the heat. Is it hot weather where you are?
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The weather is indeed hot nowadays. But the problem is, if the phone heats so much on simple usage, then what is the purpose of owning this smartphone..? :| I'm really disappointed considering I changed my previous device cos of overheating (Note 4).
What's confusing me is, some reviews/reports say this phone is cooler than the S6 /Edge. But my friend has one and it doesn't heat this much at all.
My dad's 6S Plus runs insanely cool (compared to my 6P).
Should I go for another repair/replacement? I've already wasted 1 month waiting for a replacement.
Everything else is amazing on this phone (except the DAC of course) .
Edit: the battery is also disappointing(like 4:30 to 5:00 average). I guess it's due to the phone heating up quickly.
edios123 said:
The weather is indeed hot nowadays. But the problem is, if the phone heats so much on simple usage, then what is the purpose of owning this smartphone..? :| I'm really disappointed considering I changed my previous device cos of overheating (Note 4).
What's confusing me is, some reviews/reports say this phone is cooler than the S6 /Edge. But my friend has one and it doesn't heat this much at all.
My dad's 6S Plus runs insanely cool (compared to my 6P).
Should I go for another repair/replacement? I've already wasted 1 month waiting for a replacement.
Everything else is amazing on this phone (except the DAC of course) .
Edit: the battery is also disappointing(like 4:30 to 5:00 average). I guess it's due to the phone heating up quickly.
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Didn't you research this phone and its chipset before buying? The SD810 is well known for this. I think most reports that say the phone runs cool were written just after release, which was just as the North American winter was taking hold. You could try getting a replacement but I'm fairly confident that this is a problem with the chip.
Heisenberg said:
Didn't you research this phone and its chipset before buying? The SD810 is well known for this. I think most reports that say the phone runs cool were written just after release, which was just as the North American winter was taking hold. You could try getting a replacement but I'm fairly confident that this is a problem with the chip.
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I chose this phone over the Note 5. I heard there's absolutely no heating issues with the Nexus 6P and the 810 is implemented well in this phone.
My MacBook Pro started to heat much more than it did a few months ago too. But I can't confirm it's because of the weather because it might be some new software I installed or anything.
But the thing that bugs me is, even Yureka, a budget phone, which is known as a heater, heats only like my Nexus 6P or maybe sometimes it's even better at handling heat.
My display is very very yellow too.
This phone is literally the hottest phone ever!
Two minutes of web browsing and the upper portion would have already gotten quite warm.
I think it's getting worse lately, maybe because of the aging of the thermal compound.
ALUOp said:
This phone is literally the hottest phone ever!
Two minutes of web browsing and the upper portion would have already gotten quite warm.
I think it's getting worse lately, maybe because of the aging of the thermal compound.
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Agree. I think the aging of the thermal compound is def going to make thermal throttling worse over time. Plus the thermal compound they used is absolute crap. It had a marshmallow like texture. For those able, I'd consider doing the thermal hard mod posted here. Even if instead of the thermal pad you just replace the crap thermal compound with good stuff. The phone is not nearly as difficult to disassemble and some make it out to be.
You've got a Nexus, go ahead and get your root. Custom kernels like EX do pretty well with excess heat management.
EX kicks in an optional hexacore mode just in case your phone gets mad on heat (generally while charging).
Custom kernels are great in that respect.

Heating up | Exynos S20

Hi all,
I got my S20 a couple days back and never since that day have I not seen my phone heat up every now and then.
Heavy multi-tasking ; this thing starts to warm up which is normal but what is not normal is how excessively hot this device get when using the camera for a little over 5 minutes , whether it is recording videos or clicking pictures, this device becomes unreasonably hot.
Playing a little bit of game on highest settings for a couple of minutes shouldn't be causing as much heat as the S20 ends up generating.
I am skeptical for the logetivity of this device if this heating up keeps up on such trivial tasks.
Not sure, but has anyone before ever experience this kind of problem and has seen the OEM actually fix it with mere software updates?:fingers-crossed:
Let's discuss the status of each of our devices and figure if only a bunch of us have the devices which are behaving like this or is it happening with all of our phones?
SD S20 owners can also pitch in for comparison.:good:
Thank you.:laugh:
Yes I'm also experiencing same thing. Even watching a 3-4 minute video on YouTube makes the phone feel warm. Camera heats up the phone very quickly.
Hope Samsung solves the issue.
Same problem on camera it heats up rilly fast,not seeing that in you tube though..
Same here...or even worse. 5 mins on facebook/twitter and then the device becomes obviously warm.
Same thing happens when doing wireless charging. It still gets warm quite quickly even when fast wireless charging is disabled.
Exynos S20 exynos 990
Same problem. So I went to Samsung Service center and told them the problem regarding this overheating issue. What they are telling me is that 41.8 degrees(what they have read from my device using a thermal scanner) is normal (I don't think so as 42 degrees for trivial task is absurd) also they inform me that they will reinstall the operating system once again and check whether the problem still persists, if yes replacement will be done by giving us one certificate that we can take it to the shop where we have bought the phone and get a new s20 (what a lengthy process).
S20 Exynos 990
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New Software updates
Since I wrote this post, there have been two updates pushed by samsung.
None of them made any dent to the slew of problems that this phone has been having.
I tested antutu score, I know they are not the real test for day to day usage but these scores have actually dropped since latest update.
The camera albeit is better at focusing , I can testify to that as I made two videos before and after the updates and I can see some difference but the heating is still going on like crazy.
Now I think, Samsung should have added a heat vapor chamber in the phone to manage this hot garbage.
Very disappointed to have payed so much and not even get the performance as good as the last year's SD devices.
Facing the same issue. I just want to know how can I get is replaced.
Samething on Exynos. When it hits 40c, it automatically switches to 60hz and get back when it cools down. Exynos was never good.
But one thing I can say for sure if you are worry about longevity. Never user your phone while it is charging. One thing is using your phone hot while discharging. Another thing is using it while charging and it will definitely impact battery life long term speaking.
I would disable fast charging too.
Same here! And if you have like 30-35% battery and your phone begins to heat up, say goodbye to 120hz, I think it throttles so hard that the performance can't go beyond 60.
It is really very very disappointing .It gets up so hot just using the device continues for 30 min. Once the temp cross 40+ it switches to 60hz. hahahah for this we have to pay a premium price.
Have already started to have 2nd thoughts for next galaxy devices with exynos. really really very annoying to use this phone these day in hot summers.
I hope to get it fixed soon. if not probably iam goning to quit this phone. very disappointed.
Display turns into yellow
Same problem here with ultra exynos after watching serval videos and using camera for 10 to 15 mins. At low brightness display turns yellowish because of heat and screen turns into 60 hz automatically. Has anyone noticed this yellowish problem?
kunal396 said:
Same problem here with ultra exynos after watching serval videos and using camera for 10 to 15 mins. At low brightness display turns yellowish because of heat and screen turns into 60 hz automatically. Has anyone noticed this yellowish problem?
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Click to collapse
Yeah, noticed that too. I tried turning off the 120hz and it fixed the issue.
Aezhyr said:
Yeah, noticed that too. I tried turning off the 120hz and it fixed the issue.
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Click to collapse
That's strange. I have noticed 2 times yellowish display like a filter and after increasing the brightness it was OK but after reducing again it went to yellowish. Thank you for the info..
kunal396 said:
That's strange. I have noticed 2 times yellowish display like a filter and after increasing the brightness it was OK but after reducing again it went to yellowish. Thank you for the info..
Click to expand...
Click to collapse
Yeah, i also noticed that the yellowish tone was more at night. During the day i didn't notice any problem
kunal396 said:
That's strange. I have noticed 2 times yellowish display like a filter and after increasing the brightness it was OK but after reducing again it went to yellowish. Thank you for the info..
Click to expand...
Click to collapse
Same. But it wasn't happening before so it might be a software bug.
Sent from my SM-G988B using XDA-Developers Legacy app
Same issue
Same problem here guys, I am very frustrated.
First of all why make two variants, one with snapdragon an other with exynos?
Why this discrimination?
Secondly why should I pay for a flagship and get a less than flagship experience?
I hope it is partly software fixable.
I am so gonna be very unpleasant and persistent at support. Greece here and bought s20 two days ago
glampro76 said:
Same problem here guys, I am very frustrated.
First of all why make two variants, one with snapdragon an other with exynos?
Why this discrimination?
Secondly why should I pay for a flagship and get a less than flagship experience?
I hope it is partly software fixable.
I am so gonna be very unpleasant and persistent at support. Greece here and bought s20 two days ago
Click to expand...
Click to collapse
It goes back to the early 90's when Samsung made a trade deal with Qualcomm. As a result of the trade deal, Samsung were allowed to use Qualcomms products but only in the markets where Samsung's products didn't compete directly with Qualcomms i.e the USA.
Nobody held a gun to your head when you bought the device. You could've just done a simple Google search and found a way to import the SD variant. Samsung aren't discriminating - it's called business.
If you dont like the Exynos variant, the OnePlus 8 is being announced on the 14th - that'll surely have the SD865.
It sucks, the only software solution I can see is throttling TBH.
Honestly thinking about cutting my losses on my S20+
Sent from my SM-G986B using Tapatalk
Least expected from a flagship
I have a S20 and it heats up to that level that with a cover also it gets uncomfortable to hold. And this observation is with not any heavy use, very routine use like checking Gmail, watching Youtube, browsing Instagram.
I sold my one plus 5t and got this phone, very disappointed, should have waited and bought a one plus only. Samsung, if you are hearing me please fix this - if it's a hardware issue, please recall and provide a replacement, if it's a software issue please fix. But stop asking customers to go to service centres as it is not a specific problem to any phone. Most if not all exynos customers are facing it.
We been really ****ed over by samdong with latest updates the charging has gone from 1 hr to charge from 0 to 100 too 80 mins and only reason i can think of is because of the overheating that exynos is suffering so we pay nearly 1400 notes for this piece of **** and its getting worse on every update **** you samdong

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