Hi everyone,
Long time iPhone user who finally made the switch (first iPhone in 2007 all the way through iPhone 6 last year but wanted to try a new platform -- plus was getting very tired of the cookie cutter'ness of iOS).
I've had my Galaxy S7 Edge for a week now and couldn't be happier.
However I have experienced an issue (that I resolved) and would like some thoughts & opinions from those of you with far more Android & Samsung Galaxy experience than I have.
Okay, I'll outline exactly what happened...
1. Been shooting a video nightly (for a FB awareness project) with zero problems but the other day my micro SD card arrived (SanDisk Ultra 200gig Micro SD XC I) and after installing it (no issues, phone booted perfectly, found the card, all was well) I shot that evening's video. However when I went to play it back before uploading it to FB the video played for the 30 seconds and I got a pop-up window saying "Unknown Error, try Again". So I did, and each time I tried playing it the same thing would happen... 30 seconds in, error window, rinse/repeat. So I deleted the video and reshot a new video. On this video, it would play for 3 seconds and I'd get a pop-up with, "Incorrect Data Try Again"... tried playing this new video a few more times before deleting it and starting over.
**worth mentioning: on both of the videos I also opened up my stock Samsung video editor, and using the slider for trimming videos I was able to move the slider past the 30 second mark on the first video, and past the 3 second mark on the 2nd video, and then both played fine (within the video editing feature only~~I tried playing them both outside the editor again and they wouldn't: #1 up to just 30 seconds and #2 just to 3 seconds--precisely like before**
I rebooted my phone and then shot yet another video, it played fine and uploaded onto FB perfectly.
So, does anyone have any ideas? I searched around Google and found many posts regarding camera issues on the S7 but nothing regarding video playback errors.
Could it have been my SD card?
Which now leads to question two...
2. A bit later that same evening I read an article and watched a couple YouTube videos on copying/transferring photos from the S7 internal drive to an external... so I successfully did that with some photos as well as creating a couple folders on the SD card as well.
I then read and watched some other articles and videos on moving apps from the internal to external drive.
Following the tutorials I noticed some apps had the option to be relocated while some did not. Two that I thought would be good to relocate were Facebook and Facebook Messenger (I looked in my Storage screen and after everything populated I noted that those two apps were using more space than any other app so I thought I'd relocate them).
They both relocated fine, the screen showed them both as now located on the external drive.
I closed out of Settings and then went to my desktop and clicked on my FB icon, the screen froze, and then the phone began to reboot.
For the next 20 minutes my phone stayed in Boot Loop and either would reboot to a black screen or my lock screen with the time & date as well as a message at the bottom of the screen showing I was connected to my home wifi and then lock up and reboot again.
Using my laptop I Googled how to fully shutdown my phone. I restarted/shutdown the phone a few more times--all resulting in endless Boot Loops before powering down and popping the tray and removing the SD card... was then VERY relieved, upon putting the tray back in with just my SIM card & powering back up, to see that the phone restarted beautifully.
FB & Messenger were missing from my phone's desktop (that seemed understandable) as well as some photos that I didn't copy but had instead transferred (understandable as well).
I took the SD card and put it into an adapter and plugged all that into my laptop to see what was on the SD card..
A very large folder labeled Android, another labeled LOST.DIR and two that I had created for my photos.
So has anyone else experienced this? If my SD card was bad wouldn't the phone have not read it or not been able to store data on it? Also, if the card was bad why can my laptop find and read it?
In the end I copied the two photo folders onto my laptop (interesting to note: one of the two photo folders that I created on my S7 couldn't for the most part be copied to my laptop because most of the photos were corrupted in that folder--however, they had all been viewable on my S7 earlier that day... and yes, these same photos were transferred over from my iPhone a few days earlier at the Verizon store) while I deleted the Android & LOST.D IR folders off the SD card... I am debating between the following actions:
A. Returning the SD card for another new one.
B. Putting the SD card back into my S7 now that it's been cleared of all the folders and see what happens.
C. Putting the SD back into my S7, formatting it, and then putting some photos & videos on it to see what happens.
In all events I am seriously leaning toward not ever putting apps on this or any SD card in my phone after what occurred--thoughts on that?
Any help, input or explanations would be greatly appreciated.
Thanks for reading all this (sorry it's so long but I wanted to include as much info as possible)...
-Scott
SCutshall said:
Hi everyone,
Long time iPhone user who finally made the switch (first iPhone in 2007 all the way through iPhone 6 last year but wanted to try a new platform -- plus was getting very tired of the cookie cutter'ness of iOS).
I've had my Galaxy S7 Edge for a week now and couldn't be happier.
However I have experienced an issue (that I resolved) and would like some thoughts & opinions from those of you with far more Android & Samsung Galaxy experience than I have.
Okay, I'll outline exactly what happened...
1. Been shooting a video nightly (for a FB awareness project) with zero problems but the other day my micro SD card arrived (SanDisk Ultra 200gig Micro SD XC I) and after installing it (no issues, phone booted perfectly, found the card, all was well) I shot that evening's video. However when I went to play it back before uploading it to FB the video played for the 30 seconds and I got a pop-up window saying "Unknown Error, try Again". So I did, and each time I tried playing it the same thing would happen... 30 seconds in, error window, rinse/repeat. So I deleted the video and reshot a new video. On this video, it would play for 3 seconds and I'd get a pop-up with, "Incorrect Data Try Again"... tried playing this new video a few more times before deleting it and starting over.
**worth mentioning: on both of the videos I also opened up my stock Samsung video editor, and using the slider for trimming videos I was able to move the slider past the 30 second mark on the first video, and past the 3 second mark on the 2nd video, and then both played fine (within the video editing feature only~~I tried playing them both outside the editor again and they wouldn't: #1 up to just 30 seconds and #2 just to 3 seconds--precisely like before**
I rebooted my phone and then shot yet another video, it played fine and uploaded onto FB perfectly.
So, does anyone have any ideas? I searched around Google and found many posts regarding camera issues on the S7 but nothing regarding video playback errors.
Could it have been my SD card?
Which now leads to question two...
2. A bit later that same evening I read an article and watched a couple YouTube videos on copying/transferring photos from the S7 internal drive to an external... so I successfully did that with some photos as well as creating a couple folders on the SD card as well.
I then read and watched some other articles and videos on moving apps from the internal to external drive.
Following the tutorials I noticed some apps had the option to be relocated while some did not. Two that I thought would be good to relocate were Facebook and Facebook Messenger (I looked in my Storage screen and after everything populated I noted that those two apps were using more space than any other app so I thought I'd relocate them).
They both relocated fine, the screen showed them both as now located on the external drive.
I closed out of Settings and then went to my desktop and clicked on my FB icon, the screen froze, and then the phone began to reboot.
For the next 20 minutes my phone stayed in Boot Loop and either would reboot to a black screen or my lock screen with the time & date as well as a message at the bottom of the screen showing I was connected to my home wifi and then lock up and reboot again.
Using my laptop I Googled how to fully shutdown my phone. I restarted/shutdown the phone a few more times--all resulting in endless Boot Loops before powering down and popping the tray and removing the SD card... was then VERY relieved, upon putting the tray back in with just my SIM card & powering back up, to see that the phone restarted beautifully.
FB & Messenger were missing from my phone's desktop (that seemed understandable) as well as some photos that I didn't copy but had instead transferred (understandable as well).
I took the SD card and put it into an adapter and plugged all that into my laptop to see what was on the SD card..
A very large folder labeled Android, another labeled LOST.DIR and two that I had created for my photos.
So has anyone else experienced this? If my SD card was bad wouldn't the phone have not read it or not been able to store data on it? Also, if the card was bad why can my laptop find and read it?
In the end I copied the two photo folders onto my laptop (interesting to note: one of the two photo folders that I created on my S7 couldn't for the most part be copied to my laptop because most of the photos were corrupted in that folder--however, they had all been viewable on my S7 earlier that day... and yes, these same photos were transferred over from my iPhone a few days earlier at the Verizon store) while I deleted the Android & LOST.D IR folders off the SD card... I am debating between the following actions:
A. Returning the SD card for another new one.
B. Putting the SD card back into my S7 now that it's been cleared of all the folders and see what happens.
C. Putting the SD back into my S7, formatting it, and then putting some photos & videos on it to see what happens.
In all events I am seriously leaning toward not ever putting apps on this or any SD card in my phone after what occurred--thoughts on that?
Any help, input or explanations would be greatly appreciated.
Thanks for reading all this (sorry it's so long but I wanted to include as much info as possible)...
-Scott
Click to expand...
Click to collapse
Are you given proper write access to SD card.?If not at first download fx file from play store ...from setting select enable write access to SD card. A menu will appear,from right top select 3 dot menu select show all storage and then from menu select your memory card and after that select the correct sign on the bottom. Also in the camera app you select save option to SD card right. I am using a SanDisk 128gb SD card without any issues. All my Blu-ray movies are there also my photos and recorded videos no issues.
Thanks for your reply. Could you explain what you mean by "given proper write access to the SD card"? Also, not sure what I am to download from the Play Store, could you tell me more on that too?
Thank you,
-Scott
SCutshall said:
Thanks for your reply. Could you explain what you mean by "given proper write access to the SD card"? Also, not sure what I am to download from the Play Store, could you tell me more on that too?
Thank you,
-Scott
Click to expand...
Click to collapse
In Android ( maybe also in ios, no experience with ios) you can grant and revoke access for almost everything. In this case what is being asked if you could download fx file explorer from the play store.
Navigate to your SD card. Top right accessories the option and click on give access, see attachement.
This way you would restore permissions for Android to write to your external SD card.
This might fix your problem.
Sent from my SM-G935F using Tapatalk
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"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
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Forgot attachement
Sent from my SM-G935F using Tapatalk
Michel habets said:
View attachment 3906807
Forgot attachement
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Is there any way to shoot video -with a SD card installed- and have it save (default) to the internal storage... and the move it to the SD card later (via FX File)? I ask because I've enabled Write Access for my SD card through FX (went great), checked the new SD card on my laptop (worked great), formatted it as well (on my S7), and I am still receiving popups for "Video Playback Failed, Unknown Reason" in any video longer then 30 seconds up to 3 minutes in length. Super frustrated.
Thanks-
-Scott
SCutshall said:
Is there any way to shoot video -with a SD card installed- and have it save (default) to the internal storage... and the move it to the SD card later (via FX File)? I ask because I've enabled Write Access for my SD card through FX (went great), checked the new SD card on my laptop (worked great), formatted it as well (on my S7), and I am still receiving popups for "Video Playback Failed, Unknown Reason" in any video longer then 30 seconds up to 3 minutes in length. Super frustrated.
Thanks-
-Scott
Click to expand...
Click to collapse
I am no expert. But the fault sounds to me more like a software problem the a hardware problem. Have you tried playing it with video Lan? And if that fails make an Android backup. Try a fresh install of the rom and try again see if the problem persists
Sent from my SM-G935F using Tapatalk
Michel habets said:
I am no expert. But the fault sounds to me more like a software problem the a hardware problem. Have you tried playing it with video Lan? And if that fails make an Android backup. Try a fresh install of the rom and try again see if the problem persists
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Sorry, yet another newbie question from me for you...
Video Lan, is this a setting or an app or what?
Thank you-
-Scott
SCutshall said:
Sorry, yet another newbie question from me for you...
Video Lan, is this a setting or an app or what?
Thank you-
-Scott
Click to expand...
Click to collapse
It's an app, a video player that understands and plays almost every video format.
Personally I ( and a lot of other people) say m if videolan can't play it, forget it
https://play.google.com/store/apps/details?id=org.videolan.vlc
Sent from my SM-G935F using Tapatalk
Michel habets said:
It's an app, a video player that understands and plays almost every video format.
Personally I ( and a lot of other people) say m if videolan can't play it, forget it
https://play.google.com/store/apps/details?id=org.videolan.vlc
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Okay, I'll try this, hope it works. Also, another question... when I download this app should I leave it on my internal or move it to my SD external?
Thank you as always...
-Scott
SCutshall said:
Okay, I'll try this, hope it works. Also, another question... when I download this app should I leave it on my internal or move it to my SD external?
Thank you as always...
-Scott
Click to expand...
Click to collapse
Try to install in normally. On your local drive. And see if that's works. Move to SD is just another thing which could cause for errors.
Sent from my SM-G935F using Tapatalk
Michel habets said:
Try to install in normally. On your local drive. And see if that's works. Move to SD is just another thing which could cause for errors.
Click to expand...
Click to collapse
The new video player app had trouble playing the video as well.
Think the issue might be solved though... called Samsung and was told very apologetically, "200 & 256 gig SD cards have not been strategically optimized for S7 & S7 Edges yet. Using either size card is very hit and miss with the firmware to date."
They strongly urged not going any larger than 128 gigs.
I ordered a 128 gig SD earlier today, dumped the contents of the 200 gig onto my laptop and am returning it to Amazon.
I'll report back after I take delivery and install the new card.
Thank you again-
-Scott
Related
Hi,
I have noticed that "media" in the battery usage list is draining my battery. Even with screen off and without using the phone, the CPU total in
the "Media list" doesn't stop.
I thought that my Note 3 was faulty and brought it back to exchange it but with the new one same story. I am almost using the same programs that I was using with my Note 2.
With screen off and without using the phone (only Wifi and Bluetooth on ) ; I am loosing more than 10% an hour.
Any help please.
Thank you.
Daniel
Danielfr said:
Hi,
I have noticed that "media" in the battery usage list is draining my battery. Even with screen off and without using the phone, the CPU total in
the "Media list" doesn't stop.
I thought that my Note 3 was faulty and brought it back to exchange it but with the new one same story. I am almost using the same programs that I was using with my Note 2.
With screen off and without using the phone (only Wifi and Bluetooth on ) ; I am loosing more than 10% an hour.
Any help please.
Thank you.
Daniel
Click to expand...
Click to collapse
You need to do what people have done for the note 2. Either go into app manager and find media server and clear it then run a scan or copy all to pc then dump it back in to phone and reboot.
TWEAKED 2.5
BACARDILIMON said:
You need to do what people have done for the note 2. Either go into app manager and find media server and clear it then run a scan or copy all to pc then dump it back in to phone and reboot.
TWEAKED 2.5
Click to expand...
Click to collapse
I don't have in app manager "Media server" .
What do you mean by copying everything to PC? Media files of ExtSdcard and of Internal Memory ?
Daniel
Danielfr said:
I don't have in app manager "Media server" .
What do you mean by copying everything to PC? Media files of ExtSdcard and of Internal Memory ?
Daniel
Click to expand...
Click to collapse
Sorry meant media storage. If that sd card was in another phone u might have to format it to new phone. Transfer stuff to pc off card then put card into phone format with phone and then with phone connected to pc transfer all the stuff back
TWEAKED 2.5
---------- Post added at 03:57 PM ---------- Previous post was at 03:48 PM ----------
BACARDILIMON said:
Sorry meant media storage. If that sd card was in another phone u might have to format it to new phone. Transfer stuff to pc off card then put card into phone format with phone and then with phone connected to pc transfer all the stuff back
TWEAKED 2.5
Click to expand...
Click to collapse
Do not delete it just clear cache
TWEAKED 2.5
BACARDILIMON said:
Sorry meant media storage. If that sd card was in another phone u might have to format it to new phone. Transfer stuff to pc off card then put card into phone format with phone and then with phone connected to pc transfer all the stuff back
TWEAKED 2.5
---------- Post added at 03:57 PM ---------- Previous post was at 03:48 PM ----------
Do not delete it just clear cache
TWEAKED 2.5
Click to expand...
Click to collapse
Thank you.
I will try. You are maybe right because I have unmounted my SDcard and the CPU In "media" has stopped increasing.
Could it be because I have added 6500 pictures on my ExtSDcard?
Daniel
Danielfr said:
Could it be because I have added 6500 pictures on my ExtSDcard?
Daniel
Click to expand...
Click to collapse
LOL
ummm..... yeah. Gallery tries to make thumbnails of each picture...
The phone is indexing your media. Wait for the indexing to finish then it will stop draining the battery.
Ars spoke about this in their review of the Note 3 here: http://goo.gl/sogcdt
"One of the most shocking blunders in the software department is the Gallery, which is literally unusable with the default settings. In the smartphone world, an app taking one second to launch is considered slow, but the Gallery on the Note 3 takes anywhere from 15 seconds to two minutes-plus to open. Albums take another 10 to 30 seconds to open. While this loading is happening, scrolling and touchscreen input often just don't work. The video below shows how crazy this is.
The issue is that the Gallery on the Note 3 wants to display all the pictures on your phone, plus everything from Google+, plus everything from Dropbox. It just can't handle that many pictures. The device has been synced for several days, and it takes forever even with Airplane mode on, so it's not a data issue. While all this loading is happening, System Monitor shows a light CPU workload, almost no disk I/O, no network activity, and no change in RAM usage. We're really not sure what is taking so long. If you go to the settings, turn off Dropbox pictures, and clear data, the Gallery goes from "completely unusable" to just "slow," but at least it will work without a multi-minute delay. I'm only using about 5GB of Dropbox storage, and the Note 3 comes with a 50GB Dropbox storage boost, so it's not like I have a crazy amount of data in my account. Having a quad-core 2.3GHz beast of a phone turn in this kind of performance is kind of sad."
It's the only thing that I have read so far that gave me pause about getting the Note 3. But hopefully it's like @MohJee said and it will only happen once while indexing the photos.
Techngro said:
Ars spoke about this in their review of the Note 3 here: http://goo.gl/sogcdt
"One of the most shocking blunders in the software department is the Gallery, which is literally unusable with the default settings. In the smartphone world, an app taking one second to launch is considered slow, but the Gallery on the Note 3 takes anywhere from 15 seconds to two minutes-plus to open. Albums take another 10 to 30 seconds to open. While this loading is happening, scrolling and touchscreen input often just don't work. The video below shows how crazy this is.
The issue is that the Gallery on the Note 3 wants to display all the pictures on your phone, plus everything from Google+, plus everything from Dropbox. It just can't handle that many pictures. The device has been synced for several days, and it takes forever even with Airplane mode on, so it's not a data issue. While all this loading is happening, System Monitor shows a light CPU workload, almost no disk I/O, no network activity, and no change in RAM usage. We're really not sure what is taking so long. If you go to the settings, turn off Dropbox pictures, and clear data, the Gallery goes from "completely unusable" to just "slow," but at least it will work without a multi-minute delay. I'm only using about 5GB of Dropbox storage, and the Note 3 comes with a 50GB Dropbox storage boost, so it's not like I have a crazy amount of data in my account. Having a quad-core 2.3GHz beast of a phone turn in this kind of performance is kind of sad."
It's the only thing that I have read so far that gave me pause about getting the Note 3. But hopefully it's like @MohJee said and it will only happen once while indexing the photos.
Click to expand...
Click to collapse
Think they got a dodgy one or the gallery was still indexing all their photos. Mine opens instantly like usual and you can use it immediately with no lag.
EDIT: just thought Id add that I have around a thousand photos, as well as another thousand on dropbox that syncs to the gallery.
Usually Media Scan issues are connected to SD Card issues :
- one of the reason is because the SD card has been used and taken from another phone
=> backup your SD Card
=> format you SD Card once inserted in your phone
=> put back your data on the SD card
- other reason is compatibility problem between Samsung phones and SanDisk SD Card
=> it's better to use Samsung SD Card to avoid this kind of problem.
Nani said:
Usually Media Scan issues are connected to SD Card issues :
- one of the reason is because the SD card has been used and taken from another phone
=> backup your SD Card
=> format you SD Card once inserted in your phone
=> put back your data on the SD card
- other reason is compatibility problem between Samsung phones and SanDisk SD Card
=> it's better to use Samsung SD Card to avoid this kind of problem.
Click to expand...
Click to collapse
I will try,
I have made a backup of my SD card and have done a format using my phone.
I have copied back my 6500 pictures on my sd card and will see what happens.
Daniel
PS: I don't think that there is a compatibility problem with my SD card because before having made a format, I have deleted the pictures on the SD card and have used it without battery drain.
Here we go again:
I have made a backup of my SD card and have done a format using my phone.
I have copied back my 6500 pictures on my sd card
AND "Media" is again draining my battery:
Cpu total doesn't stop to increase.
Daniel
There are tons of things left over on the SD card from my last phone, but I am not sure what things I need to keep. I don't want to lose all my app settings. There are so many folders that I don't know whether my phone needs. Any help?
Solved the battery drain. I put a NoMedia file in the folder that has all my PHD files. I also turned off smart stay.
Sent from my SM-N900T using XDA Premium 4 mobile app
What is draning your battery (how to find out & kill Media)
Battery draining may be caused by various reasons. Android takes care of battery use in Battery menu in Settings - there is how to check it:
Go to main home screen (press main hardware button in the middle under display), then press Menu (left softkey), then chose Settings, then choose General tab, then scroll down and find Battery. Here you can see what is going on. You may see what is eating your battery since last full recharge.
The main drainer is "Screen" in normal condition.
I had "Media" on the first place. It was caused by "face recognition of my friends" inside all photos and videos I put inside my phone and MicroSD card. This could be simply disabled by going to Gallery application (Samsung's default tool for viewing photos and videos). Go to main home screen (press main hardware button in the middle under display), then touch Apps (should be in the lower right corner of your display), find Gallery (by sweeping left/right), inside Gallery press Menu button (left softkey), choose Settings and there disable "Tag buddy" and "Face tag". You may unset (switch off) all "Cloud sync" too (probably Dropbox sync at least) - touch it and switch off all syncs (Pictures, Videos, Documents).
Hope helps.
Milan Kerslager said:
Battery draining may be caused by various reasons. Android takes care of battery use in Battery menu in Settings - there is how to check it:
Go to main home screen (press main hardware button in the middle under display), then press Menu (left softkey), then chose Settings, then choose General tab, then scroll down and find Battery. Here you can see what is going on. You may see what is eating your battery since last full recharge.
The main drainer is "Screen" in normal condition.
I had "Media" on the first place. It was caused by "face recognition of my friends" inside all photos and videos I put inside my phone and MicroSD card. This could be simply disabled by going to Gallery application (Samsung's default tool for viewing photos and videos). Go to main home screen (press main hardware button in the middle under display), then touch Apps (should be in the lower right corner of your display), find Gallery (by sweeping left/right), inside Gallery press Menu button (left softkey), choose Settings and there disable "Tag buddy" and "Face tag". You may unset (switch off) all "Cloud sync" too (probably Dropbox sync at least) - touch it and switch off all syncs (Pictures, Videos, Documents).
Hope helps.
Click to expand...
Click to collapse
Thank you so much, turning off face recognition & buddy tagging in Gallery resolved the CPU hogging by Media, it was still hogging the CPU usage for a while then it'll be gone from Battery usage list once these features are turned off.
I have the same issue with my note 3. I'm hampered by the media thing since a long time now. I have no sd card installed. I have something about 12,000 images+ in my phone. I have tried clearing the thumbnails and it doesnt work. Battery works like ****. I had the mediaserver thing too but it stopped once i closed the tag buddy thing. Any help for the media thing please?
zchamp96 said:
I have the same issue with my note 3. I'm hampered by the media thing since a long time now. I have no sd card installed. I have something about 12,000 images+ in my phone. I have tried clearing the thumbnails and it doesnt work. Battery works like ****. I had the mediaserver thing too but it stopped once i closed the tag buddy thing. Any help for the media thing please?
Click to expand...
Click to collapse
That's because Indexingservice/Mediascanner keeps indexing every single image over and over and over again. The poor thing can't handle that many files.
The best solution is to place a .nomedia file in the folder that contains the large collection of images, as well as anything containing lots of documents, books, magazines, videos... This will tell the Media scanner that there is nothing in the folder, and they won't be processed.
However, this means Gallery, Facebook etc won't see them. They can still be accessed, opened and used by a file manager and every app that uses file manager display instead of media. Using Quickpic and setting it to show Hidden will also allow you to view the images even though there is a .nomedia file in there.
Simply copy the .nomedia file from your Android folder to the folder that contains all the images. (It excludes subfolders as well.) You will need to set hidden files to be shown in the file manager to see it.
Take care not to place one in or above a folder containing ringtones or alarms, as this will exclude those files as well. (So not in the main directory!)
Also got a Note 3 recently and the battery was getting smashed.
Loaded amplify and auto runs manager and the battery life is very decent now.
Also did the Sd card tweaks, that seems to be a big issue with the Media/Download process draining the battery.
Hi there,
I apologize for my english.
It is not my native language .
But I have a frustrating problem.
My note 3 keeps self deleting files from my 64gb samsung sd card after a minute or reboot when the files created. So ie: I take a picture. It saves it. I close the camera app. Open gallery. File icon is there, click to open it and the file can't open.. Same with spotify, I add new music to my library and close the app and get back to it downloads it again.
Apps that are stored on the sd card, spotify music, pictures, movies, everything that was stored from two weeks ago.
So two weeks ago I had no problems. At all with this phone. Except the proximity sensor that kept the screen off after a call. But I don't mind that.
I can't save music(songs that were downloaded with spotify before the issue are still there, but when I download a new song it deletes after app close, pictures or what so ever.
What did I do before posting?
Okay, I backed up my sd card(only pictures, videos, downloads, etc, efc)
Format it(no quick format, full format) and put the files back. Copied and paste, not cut and paste(incase it wanted to delete it because it were 'new files')
And still the problem was still present. If you have or had this issue, you will understand how frustrating this is.
The only new app I downloaded that might cause this problem is a youtube downloader but I deleted that app, still same problem.
And if it is an app that causes this problem, the only thing that would help is a factory reset.
And if I do a factory reset, I really need to back up my apps. But if I back up my apps, I don't know what app is causing this problem.
Please guys, I have searched on google for this issue, and I really don't know what to do. I lost pictures of my daughters first school day. This is not funny anymore.
I have found a threat with a similar issue on note 2 but that was only with the videos and a sd card format helped for that guy.
mrturq said:
Hi there,
I apologize for my english.
It is not my native language .
But I have a frustrating problem.
My note 3 keeps self deleting files from my 64gb samsung sd card after a minute or reboot when the files created. So ie: I take a picture. It saves it. I close the camera app. Open gallery. File icon is there, click to open it and the file can't open.. Same with spotify, I add new music to my library and close the app and get back to it downloads it again.
Apps that are stored on the sd card, spotify music, pictures, movies, everything that was stored from two weeks ago.
So two weeks ago I had no problems. At all with this phone. Except the proximity sensor that kept the screen off after a call. But I don't mind that.
I can't save music(songs that were downloaded with spotify before the issue are still there, but when I download a new song it deletes after app close, pictures or what so ever.
What did I do before posting?
Okay, I backed up my sd card(only pictures, videos, downloads, etc, efc)
Format it(no quick format, full format) and put the files back. Copied and paste, not cut and paste(incase it wanted to delete it because it were 'new files')
And still the problem was still present. If you have or had this issue, you will understand how frustrating this is.
The only new app I downloaded that might cause this problem is a youtube downloader but I deleted that app, still same problem.
And if it is an app that causes this problem, the only thing that would help is a factory reset.
And if I do a factory reset, I really need to back up my apps. But if I back up my apps, I don't know what app is causing this problem.
Please guys, I have searched on google for this issue, and I really don't know what to do. I lost pictures of my daughters first school day. This is not funny anymore.
I have found a threat with a similar issue on note 2 but that was only with the videos and a sd card format helped for that guy.
Click to expand...
Click to collapse
Sorry your photos are gone forever....
Your MicroSD entered a state of read only mode....and there is another thread here...look at my post: http://forum.xda-developers.com/showpost.php?p=54597235&postcount=9
Really? I just got the sd card like a month or 4 ago?
I ordered both of these cards from Amazon:
Sandisk 128gb micro SD
http://www.amazon.com/gp/product/B010Q57S62
Samsung EVO 128gb micro SD
http://www.amazon.com/gp/product/B00P3NMVVU
And they both read and write really slow in my Galaxy Note 3. Does this happen to anyone else?
For example, when I open the Gallery app, it takes forever to load all the thumbnails.
One time, I tried to delete 5 pictures and it took MINUTES for the phone to delete them.
Any idea what's going on?
Could be due to the fact that Note 3 does not officially support memory cards over 64GB.
Someguyfromhell said:
Could be due to the fact that Note 3 does not officially support memory cards over 64GB.
Click to expand...
Click to collapse
So, is no one using 128gb micro SD cards in their Note 3?
Did some research - http://forum.xda-developers.com/galaxy-note-3/accessories/microsd-people-using-note-3-t3063342
People seem to be using 128GB ones fine. I'd try the memory stick in another device and/or a computer.
Someguyfromhell said:
Did some research - http://forum.xda-developers.com/galaxy-note-3/accessories/microsd-people-using-note-3-t3063342
People seem to be using 128GB ones fine. I'd try the memory stick in another device and/or a computer.
Click to expand...
Click to collapse
Thanks but it's a Micro SD card not a memory stick.
Neo3D said:
Thanks but it's a Micro SD card not a memory stick.
Click to expand...
Click to collapse
Meant memory card*, woops. And with computer, I meant through an adapter.
Have you been installing a bunch of apps lately? I got that generic 128gb, black colored card one off eBay, used it all of last year with no issues. This week I have installed a bunch apps. To clean up the phone I added SDMaid, nice effective app but can be dangerous too. I carelessly used one of the cleaning options and it automatically deleted a whole bunch of things -system files, photos, etc. Luckily I always have Dumpster and restored everything. Now some pics are blank and a myriad of a few issues. I could use file manager to move files from internal sd to external, it creates a folder but no files are moved while the source is empty. It can't even copy nor see the files+folders on the SD card. I installed ES file manager, it's working great.
I intend to factory reset after everything is backed up. Then I will have to go back on an apps diet - only necessary apps. So i think my card is ok but one of the new apps is the culprit - pro'ly 1Mobile, IDK for sure.
No I have not.
Neo3D said:
No I have not.
Click to expand...
Click to collapse
Mm just mount and remount it and see how it will work. If it didn't work fine try to format it
obadah said:
Mm just mount and remount it and see how it will work. If it didn't work fine try to format it
Click to expand...
Click to collapse
I've tried that already too
Neo3D said:
I've tried that already too
Click to expand...
Click to collapse
What is the status of your ram is it full?
The memory card should run smoothly
obadah said:
What is the status of your ram is it full?
The memory card should run smoothly
Click to expand...
Click to collapse
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Neo3D said:
Click to expand...
Click to collapse
Good
Well maybe you have corrupted files on your sd card and the android trying to fix, index it and it causes the lags .
Try to move back apps to your internal storage, set camera to your internal as well format your memory card using a pc.
I hope this can help you with your problem.
obadah said:
Good
Well maybe you have corrupted files on your sd card and the android trying to fix, index it and it causes the lags .
Try to move back apps to your internal storage, set camera to your internal as well format your memory card using a pc.
I hope this can help you with your problem.
Click to expand...
Click to collapse
So, I can't fit all my external storage on my internal?
My external storage is like 85gb and my internal is only 32gb? I have everything backed up on my Alienware M14x R2 laptop.
What I've done is format my micro SD inside my phone and copy everything back onto my micro SD? I've done this with BOTH the Samsung brand and Sandisk brand cards but both are really slow to read when I'm running my Gallery app. All of my pictures and videos are stored on my micro SD. I have 5+yrs of stuff.
I don't know but try to remove your Facebook app !! And update me with the results
---------- Post added at 07:06 AM ---------- Previous post was at 06:47 AM ----------
Neo3D said:
So, I can't fit all my external storage on my internal?
My external storage is like 85gb and my internal is only 32gb? I have everything backed up on my Alienware M14x R2 laptop.
What I've done is format my micro SD inside my phone and copy everything back onto my micro SD? I've done this with BOTH the Samsung brand and Sandisk brand cards but both are really slow to read when I'm running my Gallery app. All of my pictures and videos are stored on my micro SD. I have 5+yrs of stuff.
Click to expand...
Click to collapse
Take a look at "SD-Booster"
https://play.google.com/store/apps/details?id=de.mehrmann.sdbooster try this app hopefully it will work for you.
obadah said:
I don't know but try to remove your Facebook app !! And update me with the results
---------- Post added at 07:06 AM ---------- Previous post was at 06:47 AM ----------
Take a look at "SD-Booster"
https://play.google.com/store/apps/details?id=de.mehrmann.sdbooster try this app hopefully it will work for you.
Click to expand...
Click to collapse
Thanks for SD Booster, but I have a Verizon phone no root
OP didn't say which Android version he/she is running, but since I never updated from 4.4.2, my suggestions are based on that, but should be similar on newer versions. First of all Note 3 fully supports 128GB and probably higher capacity but no way to check it yet, so that's not a problem. As for solutions: when was the last time caches were cleared? I do this on regular basis, once every 1-2 weeks, otherwise my phone slows down, the easiest would be using something like Android assistant and it should work without root. Another thing I do is manually kill programs I don't use often: once the program is run once it will load into RAM forever, even after reboot and then memory is being swapped all the time. Also you could download A1 SD bench, that can check your sd card memory speed. Just to give you an idea I get 20MB/s read, 15 MB/s write from the TEAM chinese 128GB sd card, you should get little bit more. Indexing used to be an issue, but if you didn't add large amount of new files recently, it should be ok. I got thousands of pictures and videos on my card, around 60 GB total and all is good. Your cards are high quality and should be running good, unless you running Android 5 and didn't use SD card fix, but there are threads showing how.
pete4k said:
OP didn't say which Android version he/she is running, but since I never updated from 4.4.2, my suggestions are based on that, but should be similar on newer versions. First of all Note 3 fully supports 128GB and probably higher capacity but no way to check it yet, so that's not a problem. As for solutions: when was the last time caches were cleared? I do this on regular basis, once every 1-2 weeks, otherwise my phone slows down, the easiest would be using something like Android assistant and it should work without root. Another thing I do is manually kill programs I don't use often: once the program is run once it will load into RAM forever, even after reboot and then memory is being swapped all the time. Also you could download A1 SD bench, that can check your sd card memory speed. Just to give you an idea I get 20MB/s read, 15 MB/s write from the TEAM chinese 128GB sd card, you should get little bit more. Indexing used to be an issue, but if you didn't add large amount of new files recently, it should be ok. I got thousands of pictures and videos on my card, around 60 GB total and all is good. Your cards are high quality and should be running good, unless you running Android 5 and didn't use SD card fix, but there are threads showing how.
Click to expand...
Click to collapse
Yikes! I am on Android 5! That might be it? I'll see if I can find the SD card fix, thank you! Is this it? http://www.ninjaromeo.com/fix-external-sd-card-write-error-lollipop/
I don't really have read or write errors, it's just slow
I never installed Android 5, therefore I have no first hand experience, so can't help much, but I did read Google keeps on messing with write permissions to SD, (probably trying to force people to use their cloud storage) and people reported all kinds of problems, it could be related to your issue. Did you try downloading "A1 sd bench" from Google, should be free and run speed test just for heck of it, both cards should have minimum 10MB write speed and at least 15MB read speed, maybe the cards are fake/broken? Eliminate the obvious, concentrate on what's left, but there is something wrong.
How can u really expect a phone with 64gb support to run 128 GB card that too smoothly.?
I have got 256 GB SD card and it just helps me to store my data safely I don't really find full smooth running SD card that too 64GB+ card anywhere ........
Sent from my SM-N900 using Tapatalk
---------- Post added at 09:24 AM ---------- Previous post was at 09:22 AM ----------
Sorry to ask but are u really a girl
Cause guys here get active here when they see your gorgeous profile.......pic ?
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Hi, i used to have a note 4 and in the stock samsung gallery i was able to see all mi videos and photos located in external or internal memory but now in my s7 edge i can only see the multimedia located in internal memory...how can i change/fix that?
I have a second problem, when i reboot the device i always get a external memory notification, kinda anoyhing, why is that happening and how can i fix it?
Tnx a lot, first day with s7 edge.
galarond said:
Hi, i used to have a note 4 and in the stock samsung gallery i was able to see all mi videos and photos located in external or internal memory but now in my s7 edge i can only see the multimedia located in internal memory...how can i change/fix that?
I have a second problem, when i reboot the device i always get a external memory notification, kinda anoyhing, why is that happening and how can i fix it?
Tnx a lot, first day with s7 edge.
Click to expand...
Click to collapse
Your photos and videos should be under Camera if taken with it, there is a little icon on the folder if it's external. Otherwise in their respective folders. The Gallery has both your internal and external medias per default (not even sure it can be changed, unless you manually hide them). I'm thinking your SD card might be bad, which would also explain the high memory notification you get on reboot. Backup what's on it to your pc or other device, format it and copy the stuff that you need/want back on it.
BWolf56 said:
Your photos and videos should be under Camera if taken with it, there is a little icon on the folder if it's external. Otherwise in their respective folders. The Gallery has both your internal and external medias per default (not even sure it can be changed, unless you manually hide them). I'm thinking your SD card might be bad, which would also explain the high memory notification you get on reboot. Backup what's on it to your pc or other device, format it and copy the stuff that you need/want back on it.
Click to expand...
Click to collapse
tried that already but still nothing appears in the gallery, i can access all files with a explorer even the stock one but nothing appears in the galley app.
galarond said:
tried that already but still nothing appears in the gallery, i can access all files with a explorer even the stock one but nothing appears in the galley app.
Click to expand...
Click to collapse
Do you still get the high memory notification after formatting? If so, test something: Format the sd card, put it in your phone with nothing on it and reboot to see if you get the notification. If you don't, the issue is one or a few of your files on it. If you do tho, the sd card is faulty or simply doesn't play well with the S7.
BWolf56 said:
Do you still get the high memory notification after formatting? If so, test something: Format the sd card, put it in your phone with nothing on it and reboot to see if you get the notification. If you don't, the issue is one or a few of your files on it. If you do tho, the sd card is faulty or simply doesn't play well with the S7.
Click to expand...
Click to collapse
tnx for th help but i returned the phone got my money back...scared of s7 edge with so many problems, coneccion, gps, signal, speaker, screen, sd card, etc.
galarond said:
tnx for th help but i returned the phone got my money back...scared of s7 edge with so many problems, coneccion, gps, signal, speaker, screen, sd card, etc.
Click to expand...
Click to collapse
Sounds like you had a faulty device. The issue you've experienced are quite isolated. Sucks though cause it's a great device
Hi everyone,
I got the latest Moto X as soon as it went public because I loved the idea of Vanilla Android with SD support. I got the 16 GB version and a 64 GB SD. Ever since I got it, the phone has been bugging me about the storage and today I finally gave in. Until today I kept my photos, music and podcasts on my SD card but the internal memory was constantly full and I couldn't install new apps. So I thought formatting the SD card under Android 6 would make it one with the internal storage. It didn't. It made it worse. I can move apps to the SD card but I can't force photos and other media to be saved there. I was hoping for internal-SD continuity and I got a total lack of control. So now I can't receive SMS and I keep having "storage is running out" notification while I still have 60 GB free on my SD card.
What's your take on this? Thanks!
Since this is about SD cards, I'm having another problem to state if OP doesn't mind. On my Moto X, when using exploring (using file explorer) the original sd card I've used for years, many folders do not show up. The same happens to a video player (RockPlayer), where it doesn't show many folders I have on my card (it did when used on my previous Atrix 2). However, when I go to "Storage & USB" and select the card, everything is normal. That means, only when viewing the sd card via "Storage & USB", all folders appear.
However, applications and games (besides gallery) will assume the first situation, where those folders remain invisible. Does anyone know what the problem actually is?
Edit: After checking, it seems that my /sdcard folder is the same as /storage/emulated/0.
Thank you.
MoCML said:
Since this is about SD cards, I'm having another problem to state if OP doesn't mind. On my Moto X, when using exploring (using file explorer) the original sd card I've used for years, many folders do not show up. The same happens to a video player (RockPlayer), where it doesn't show many folders I have on my card (it did when used on my previous Atrix 2). However, when I go to "Storage & USB" and select the card, everything is normal. That means, only when viewing the sd card via "Storage & USB", all folders appear.
However, applications and games (besides gallery) will assume the first situation, where those folders remain invisible. Does anyone know what the problem actually is?
Edit: After checking, it seems that my /sdcard folder is the same as /storage/emulated/0.
Thank you.
Click to expand...
Click to collapse
Seems like my sdcard folder is now C601-8353 under Storage folder, along with Emulated and Self folders.
domi_niku said:
Hi everyone,
I got the latest Moto X as soon as it went public because I loved the idea of Vanilla Android with SD support. I got the 16 GB version and a 64 GB SD. Ever since I got it, the phone has been bugging me about the storage and today I finally gave in. Until today I kept my photos, music and podcasts on my SD card but the internal memory was constantly full and I couldn't install new apps. So I thought formatting the SD card under Android 6 would make it one with the internal storage. It didn't. It made it worse. I can move apps to the SD card but I can't force photos and other media to be saved there. I was hoping for internal-SD continuity and I got a total lack of control. So now I can't receive SMS and I keep having "storage is running out" notification while I still have 60 GB free on my SD card.
What's your take on this? Thanks!
Click to expand...
Click to collapse
Have you tried using OpenCamera instead? It's free, open source, AND lets you choose where to store the pics. IMHO the picture quality is better too.
You could also move the pics to the card manually after you take them...
TXJim said:
Have you tried using OpenCamera instead? It's free, open source, AND lets you choose where to store the pics. IMHO the picture quality is better too.
You could also move the pics to the card manually after you take them...
Click to expand...
Click to collapse
Great call, thanks for the tip.
I haven't had any problems saving photos or other media to my SD card with adoptable storage. This is something you should be able to specify in preferences whether you are using adoptable storage or not. If this doesn't work with some apps just use a file manager to move the files to the SD card.
Sometimes when I move apps to my SD Card, I would get similar messages about being out of space, even though this wasn't the case. Deleting the cache on SD card seemed to fix the problem. There can also be a problem if your SD card is too slow. However, you would probably get an alert if that was the case.
My advise erase it all internal and sd card start from a blank state the phone should give you the option to mount the sd as internal I don't like how it is implemented so I chose not to use it.
For some strange reason my phone will not read my SD card I have it formatted to internal stage and now it says searching for SD card. I'm so mad I've searched all over with no solution, I'm about to get a new phone and scrap this one, sorry I'm just very upset and I had to vent, of anyone knows of this type of issue please share.
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