Hi, i used to have a note 4 and in the stock samsung gallery i was able to see all mi videos and photos located in external or internal memory but now in my s7 edge i can only see the multimedia located in internal memory...how can i change/fix that?
I have a second problem, when i reboot the device i always get a external memory notification, kinda anoyhing, why is that happening and how can i fix it?
Tnx a lot, first day with s7 edge.
galarond said:
Hi, i used to have a note 4 and in the stock samsung gallery i was able to see all mi videos and photos located in external or internal memory but now in my s7 edge i can only see the multimedia located in internal memory...how can i change/fix that?
I have a second problem, when i reboot the device i always get a external memory notification, kinda anoyhing, why is that happening and how can i fix it?
Tnx a lot, first day with s7 edge.
Click to expand...
Click to collapse
Your photos and videos should be under Camera if taken with it, there is a little icon on the folder if it's external. Otherwise in their respective folders. The Gallery has both your internal and external medias per default (not even sure it can be changed, unless you manually hide them). I'm thinking your SD card might be bad, which would also explain the high memory notification you get on reboot. Backup what's on it to your pc or other device, format it and copy the stuff that you need/want back on it.
BWolf56 said:
Your photos and videos should be under Camera if taken with it, there is a little icon on the folder if it's external. Otherwise in their respective folders. The Gallery has both your internal and external medias per default (not even sure it can be changed, unless you manually hide them). I'm thinking your SD card might be bad, which would also explain the high memory notification you get on reboot. Backup what's on it to your pc or other device, format it and copy the stuff that you need/want back on it.
Click to expand...
Click to collapse
tried that already but still nothing appears in the gallery, i can access all files with a explorer even the stock one but nothing appears in the galley app.
galarond said:
tried that already but still nothing appears in the gallery, i can access all files with a explorer even the stock one but nothing appears in the galley app.
Click to expand...
Click to collapse
Do you still get the high memory notification after formatting? If so, test something: Format the sd card, put it in your phone with nothing on it and reboot to see if you get the notification. If you don't, the issue is one or a few of your files on it. If you do tho, the sd card is faulty or simply doesn't play well with the S7.
BWolf56 said:
Do you still get the high memory notification after formatting? If so, test something: Format the sd card, put it in your phone with nothing on it and reboot to see if you get the notification. If you don't, the issue is one or a few of your files on it. If you do tho, the sd card is faulty or simply doesn't play well with the S7.
Click to expand...
Click to collapse
tnx for th help but i returned the phone got my money back...scared of s7 edge with so many problems, coneccion, gps, signal, speaker, screen, sd card, etc.
galarond said:
tnx for th help but i returned the phone got my money back...scared of s7 edge with so many problems, coneccion, gps, signal, speaker, screen, sd card, etc.
Click to expand...
Click to collapse
Sounds like you had a faulty device. The issue you've experienced are quite isolated. Sucks though cause it's a great device
Related
I have always used "gallery" to view pictures that I have stored on my external micro SD card. This new ATT galaxyS4 doesn't allow it. It only displays pictures that are stored on the internal SD card.
I got root and use an app called "root explorer" is the only way to view the pictures I have stored, which is ok but there is no slide show function in root explorer.
I postponed the update that came in over the airwaves, but it processed last night while asleep. I don't see any difference except it's not rooted anymore. Gallery is still limited to viewing only the onboard chip that's full of bloatware.
Does anyone else notice gallery not seeing the external SD?
fukenbiker said:
I have always used "gallery" to view pictures that I have stored on my external micro SD card. This new ATT galaxyS4 doesn't allow it. It only displays pictures that are stored on the internal SD card.
I got root and use an app called "root explorer" is the only way to view the pictures I have stored, which is ok but there is no slide show function in root explorer.
I postponed the update that came in over the airwaves, but it processed last night while asleep. I don't see any difference except it's not rooted anymore. Gallery is still limited to viewing only the onboard chip that's full of bloatware.
Does anyone else notice gallery not seeing the external SD?
Click to expand...
Click to collapse
All my pics are on my External SD card and I can see them all - never been anything otherwise.
gallery is so slow for me, sucks.
fukenbiker said:
Does anyone else notice gallery not seeing the external SD?
Click to expand...
Click to collapse
External SD works fine for me also.
Works fine for me as well.
fukenbiker said:
I have always used "gallery" to view pictures that I have stored on my external micro SD card. This new ATT galaxyS4 doesn't allow it. It only displays pictures that are stored on the internal SD card.
I got root and use an app called "root explorer" is the only way to view the pictures I have stored, which is ok but there is no slide show function in root explorer.
I postponed the update that came in over the airwaves, but it processed last night while asleep. I don't see any difference except it's not rooted anymore. Gallery is still limited to viewing only the onboard chip that's full of bloatware.
Does anyone else notice gallery not seeing the external SD?
Click to expand...
Click to collapse
Storage and reading of the external SD card for pictures works great for me.
One thing to note if you are having problems with the gallery, is to reformat the SDCard in the phone.
I was getting laggy gallery images, and a high battery drain from the Gallery.
Reformatting the SD card cleared up all my problems!
When you open gallery, hit menu and content to display. Make sure all is selected.
Sent from my SGH-I337M using xda premium
Is there anyway to save all downloaded pictures/screenshots to the SD card? I wiped my phone the other day and my downloaded pictures got deleted because it was in Internal Storage
Dallenn said:
gallery is so slow for me, sucks.
Click to expand...
Click to collapse
You might have a corrupt photo.
ogxku5h said:
Is there anyway to save all downloaded pictures/screenshots to the SD card? I wiped my phone the other day and my downloaded pictures got deleted because it was in Internal Storage
Click to expand...
Click to collapse
If you use stock browser anything downloaded will go to external sd. Camera also asks you to save pictures on external sd when inserted, if not it can be changed in camera settings.
Sent from my SGH-I337M using xda premium
prking07 said:
If you use stock browser anything downloaded will go to external sd. Camera also asks you to save pictures on external sd when inserted, if not it can be changed in camera settings.
Sent from my SGH-I337M using xda premium
Click to expand...
Click to collapse
If you save a picture that was texted to me, it saves internally rather than on the SD card. Is there is anyway to fix this?
Sent from my SAMSUNG-SGH-I337 using xda premium
thanks
Grant H said:
Storage and reading of the external SD card for pictures works great for me.
One thing to note if you are having problems with the gallery, is to reformat the SDCard in the phone.
I was getting laggy gallery images, and a high battery drain from the Gallery.
Reformatting the SD card cleared up all my problems!
Click to expand...
Click to collapse
I stuck a different 32 gb class 10 microSD chip in the external memory slot and gallery started working finally.
So I assume the chip I've always used needs formatting sounds like.
Thank you for the feedback.
I have a similar issue as OP. I have a 64gb Sandisk SDXC, and it came straight over from the S3 and the S4 gallery didn't see my pix from the card either nor the music player see all my music. I have to format the card in the phone then copy everything over from pc to phone via usb for the gallery and music player to see what's on my ext card. Then the phone restarted by itself, and it says the sd card is damaged, then the OTA update came just in time, updated, amd magically the Sd card was fixed, now it only see select videos and images and still none of my music. If it's in the inter sd then it's fine.
Do you guys think my sd card is shot?
Sent from my SAMSUNG-SGH-I337 using xda premium
edit - nm
sd card
bacuy82 said:
I have a similar issue as OP. I have a 64gb Sandisk SDXC, and it came straight over from the S3 and the S4 gallery didn't see my pix from the card either nor the music player see all my music. I have to format the card in the phone then copy everything over from pc to phone via usb for the gallery and music player to see what's on my ext card. Then the phone restarted by itself, and it says the sd card is damaged, then the OTA update came just in time, updated, amd magically the Sd card was fixed, now it only see select videos and images and still none of my music. If it's in the inter sd then it's fine.
Do you guys think my sd card is shot?
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
It sure sounds like it. My chip still works, all I did was use the computer to format it.
The only way to tell is get another chip and put some files on it for a test.
It ticks me off they don't even populate the external SD slot with a cheap chip like they used to. ATT phones used to come with a one or two gigabyte capacity bottom dollar chip for free but alas they got even more greedy!
prking07 said:
If you use stock browser anything downloaded will go to external sd. Camera also asks you to save pictures on external sd when inserted, if not it can be changed in camera settings.
Sent from my SGH-I337M using xda premium
Click to expand...
Click to collapse
I used foldermount and moved the DCIM folder to the external sd, so all the setting have it looking at the mounted folder on the internal card, even the burst shots are stored right onto the external. the longer I've had foldermount, the happier i am with it. endless possibilities!
I bought the Aquos (reluctantly) a couple of weeks ago and am not overall impressed, but am stuck with it for now...so am dealing.
But I have having major anxiety (OK, maybe just major annoyance) about the storage issue. I have a 64gb card attached and it is fairly useless. I can't move apps over since the firmware doesn't support app2sd (i think that is what i saw one Dev put on their site).
OK, so I downloaded ES File Explorer and I can move things between the device storage and the SD card easy enough, but as soon as I move images - the gallery won't show them anymore.. They are there... I can navigate to them from apps... But just not the gallery.
In my gallery you can see folders i moved onto the card via taking the card our and putting it in a reader. So I know the gallery 'sees' the card.
I have even moved and/or saved a file into one of the folders on the card that is already showing... And they don't show in the gallery.
Is anyone else having this issue? Or is this maybe just my phone.. (I have tried 2 different SD cards, a 32gb and the 64gb and get the same results)
MysticCrab said:
I bought the Aquos (reluctantly) a couple of weeks ago and am not overall impressed, but am stuck with it for now...so am dealing.
But I have having major anxiety (OK, maybe just major annoyance) about the storage issue. I have a 64gb card attached and it is fairly useless. I can't move apps over since the firmware doesn't support app2sd (i think that is what i saw one Dev put on their site).
OK, so I downloaded ES File Explorer and I can move things between the device storage and the SD card easy enough, but as soon as I move images - the gallery won't show them anymore.. They are there... I can navigate to them from apps... But just not the gallery.
In my gallery you can see folders i moved onto the card via taking the card our and putting it in a reader. So I know the gallery 'sees' the card.
I have even moved and/or saved a file into one of the folders on the card that is already showing... And they don't show in the gallery.
Is anyone else having this issue? Or is this maybe just my phone.. (I have tried 2 different SD cards, a 32gb and the 64gb and get the same results)
Click to expand...
Click to collapse
I have used ES File Explorer for years and haven't had this issue, even on the Crystal...
Are they images that other Image Browsers can view also? If the Gallery app is set to default, clear it, and try viewing the photos with ES, Google Photos, or other apps when it prompts you to choose an app to display the pic.
If that fails, try formatting the card through the phone and moving the photos again.
I use quickpic always an it always registers when I move anything over through es.
Always is a loaded word... If it always worked then why isn't It still working?
Before you give up on this phone I think you should try my above post or something else. Instead of factory resetting the phone as a last resort I think you should do so anyways to see if that will fix the freezes you've been having.
My personal opinion is that you should see if your problems go away by trying X (whatever that might be). My philosophy is that if something is broken I try and fix it. If I can fix it I'll be cautious to not repeat the initial problem. If I can't, whether it's not worth fixing after evaluation or too expensive to do so, I can have a clear-ish conscious towards disposing of it. In the end this is my opinion and you can do whatever you want with your stuff.
Well in the past 4 years quickpic is THE ONLY gallery app I'll use. ES and Quickpic are the first 2 things I install on any new ROM and phone. As far as always goes I just said that because I have never had an issue with it or es.
I don't know what to tell you...
I too use ES as my file manager and previously used that to transfer most of my images to my SD card. After I installed Quickpic I was able to view all the images I transferred to my SD card.
Gallery image fail
format your sd card on a pc then reinsert it into your phone it should work then.
Lost Gallery photos
Deltax82 said:
format your sd card on a pc then reinsert it into your phone it should work then.
Click to expand...
Click to collapse
I had this same problem and with ES files. Look through you're files and if you find files " .nomedia " delete them . I still don't know how the .nomedia files got on my phone but soon as I deleted them all my photos in Gallery showed back up. No more problems with photos.
Back last February I had a problem with files named
.nomedia and they caused problems with my photos stored on my phone. After I realized it was nomedia files causing the problem I deleted all nomedia files and all was good until last week. Now the nomedia files are showing up again. I delete them only to have the nomedia files return. Delete the file and it shows back up in a different place,in a different file. It's always someplace on my SD Card and I can't get rid of it.
I'm not sure what to do?
My device is
SAMSUNG-SM-G925A
S 6 EDGE
5.1.1
kernel 3.10.61
January 29 KST 2016
Thank you in advance for your time and help.
Randy6501
My note 3 has been quite laggy over the last month or so. A bit of googling, and I found a post saying that removing the SD card will help with wake lag. My wake lag has never been a big issue, it's mostly switching between apps and loading things on chrome.
Any idea why removing the SD card would fix the lag? Should I buy a new SD card?
It's a class 10 32gb lexar SD card if that matters, it's over a year old and has been through a few different phones.
Sounds like nonsense! While opening stuffs from SD card might take some time in comparison with opening something from phone's memory itself, but that shouldn't matter when the card is not in use. You can still just use the phone without the card to see whether there is any difference or not.
ithehappy said:
Sounds like nonsense! While opening stuffs from SD card might take some time in comparison with opening something from phone's memory itself, but that shouldn't matter when the card is not in use. You can still just use the phone without the card to see whether there is any difference or not.
Click to expand...
Click to collapse
I know it sounds odd, but it seems to be true. I have the s pen set to open an action memo when I remove the pen. It went from 5s to almost instant.
And if you search on google, you'll see a number of threads about wake lag and removing the sd card improved it.
Hmm, don't know what to make of it. Probably Samsung is right by claiming external cards do make a phone run slower! I don't have one installed anyway.
What app are you using to set Action memo on S Pen remove? Note buddy?
ithehappy said:
Hmm, don't know what to make of it. Probably Samsung is right by claiming external cards do make a phone run slower! I don't have one installed anyway.
What app are you using to set Action memo on S Pen remove? Note buddy?
Click to expand...
Click to collapse
It's in the s pen settings, under detachment options. No 3rd party app needed.
The SDcard doesn't make the phone slower. Mediascanner/Indexingservice does. There is a very simple solution to this problem. (And it's not removing the MicroSD. Although that works too.)
Just pop a .nomedia file into every folder you dont need for the system. (like a folder with magazines. You don't need to see those in a gallery app, you can just open them from a file explorer. Ditto for documents, films, navigational files, etc.)
The .nomedia file excludes the folder from the index service. You can find one to copy in the Android directory.
The nomedia files also apply to subdirectories, so any folders within the folder containing the nomedia file are also excluded, no need to place one in those.
(Don't exclude the folder containing your alarm or ringtone!)
And can people please start remembering that MicroSD's are meant for MEDIA, not apps? You're not supposed to run programs from a portable harddrive on a desktop, either...
Hi everyone,
I got the latest Moto X as soon as it went public because I loved the idea of Vanilla Android with SD support. I got the 16 GB version and a 64 GB SD. Ever since I got it, the phone has been bugging me about the storage and today I finally gave in. Until today I kept my photos, music and podcasts on my SD card but the internal memory was constantly full and I couldn't install new apps. So I thought formatting the SD card under Android 6 would make it one with the internal storage. It didn't. It made it worse. I can move apps to the SD card but I can't force photos and other media to be saved there. I was hoping for internal-SD continuity and I got a total lack of control. So now I can't receive SMS and I keep having "storage is running out" notification while I still have 60 GB free on my SD card.
What's your take on this? Thanks!
Since this is about SD cards, I'm having another problem to state if OP doesn't mind. On my Moto X, when using exploring (using file explorer) the original sd card I've used for years, many folders do not show up. The same happens to a video player (RockPlayer), where it doesn't show many folders I have on my card (it did when used on my previous Atrix 2). However, when I go to "Storage & USB" and select the card, everything is normal. That means, only when viewing the sd card via "Storage & USB", all folders appear.
However, applications and games (besides gallery) will assume the first situation, where those folders remain invisible. Does anyone know what the problem actually is?
Edit: After checking, it seems that my /sdcard folder is the same as /storage/emulated/0.
Thank you.
MoCML said:
Since this is about SD cards, I'm having another problem to state if OP doesn't mind. On my Moto X, when using exploring (using file explorer) the original sd card I've used for years, many folders do not show up. The same happens to a video player (RockPlayer), where it doesn't show many folders I have on my card (it did when used on my previous Atrix 2). However, when I go to "Storage & USB" and select the card, everything is normal. That means, only when viewing the sd card via "Storage & USB", all folders appear.
However, applications and games (besides gallery) will assume the first situation, where those folders remain invisible. Does anyone know what the problem actually is?
Edit: After checking, it seems that my /sdcard folder is the same as /storage/emulated/0.
Thank you.
Click to expand...
Click to collapse
Seems like my sdcard folder is now C601-8353 under Storage folder, along with Emulated and Self folders.
domi_niku said:
Hi everyone,
I got the latest Moto X as soon as it went public because I loved the idea of Vanilla Android with SD support. I got the 16 GB version and a 64 GB SD. Ever since I got it, the phone has been bugging me about the storage and today I finally gave in. Until today I kept my photos, music and podcasts on my SD card but the internal memory was constantly full and I couldn't install new apps. So I thought formatting the SD card under Android 6 would make it one with the internal storage. It didn't. It made it worse. I can move apps to the SD card but I can't force photos and other media to be saved there. I was hoping for internal-SD continuity and I got a total lack of control. So now I can't receive SMS and I keep having "storage is running out" notification while I still have 60 GB free on my SD card.
What's your take on this? Thanks!
Click to expand...
Click to collapse
Have you tried using OpenCamera instead? It's free, open source, AND lets you choose where to store the pics. IMHO the picture quality is better too.
You could also move the pics to the card manually after you take them...
TXJim said:
Have you tried using OpenCamera instead? It's free, open source, AND lets you choose where to store the pics. IMHO the picture quality is better too.
You could also move the pics to the card manually after you take them...
Click to expand...
Click to collapse
Great call, thanks for the tip.
I haven't had any problems saving photos or other media to my SD card with adoptable storage. This is something you should be able to specify in preferences whether you are using adoptable storage or not. If this doesn't work with some apps just use a file manager to move the files to the SD card.
Sometimes when I move apps to my SD Card, I would get similar messages about being out of space, even though this wasn't the case. Deleting the cache on SD card seemed to fix the problem. There can also be a problem if your SD card is too slow. However, you would probably get an alert if that was the case.
My advise erase it all internal and sd card start from a blank state the phone should give you the option to mount the sd as internal I don't like how it is implemented so I chose not to use it.
For some strange reason my phone will not read my SD card I have it formatted to internal stage and now it says searching for SD card. I'm so mad I've searched all over with no solution, I'm about to get a new phone and scrap this one, sorry I'm just very upset and I had to vent, of anyone knows of this type of issue please share.
Sent from my SM-G935T using XDA-Developers mobile app
Just bought a Huawei P10 Lite, was mainly looking for an Android 7.0 phone due to the newish Android feature of using an SD card to extend the internal memory and the P10 Lite seemed the most feature-rich phone at the price point.
To my horror there doesnt seem to be an option in the Memory & Storage options to configure the SD card as internal storage. I searched online but nothing about this phone and extending the internal storage which seems odd as I thought it was a popular phone. I noticed a post regarding the P8 where a user stated Huawei hadn't included this Android feature (seems bizarre) and they gave instructions on how to root the device and do something strange to it.
Surprised no one talking about it!
There's definitely an option to use the SD card as your main storage device in storage section as I used it before. What firmware is your on right now? It worked fine for me on my WAS-LX1AC185B172
If 32 gigabytes is not enough for you, then i don't know how much is enough. 128GB maybe?
Anyways, there is an option in "Memory & storage" called "Default location", which basically switches the internal storage for the SDcard. This is what you're looking for.
I think OP means adoptable storage - a feature introduced in Marshmallow. It merges your external and internal storage into one large pool. It, however, prevents the card from being portable. The card is formatted specifically to your device and I believe it'll cause problems with the device function if removed anyway.
I don't think Huawei supports it. I have only found the option to flip the default storage location. It may be available through some of the format options but I'm not too keen on risking it wiping my card if it doesn't give me a prompt if I was to test it.
It may be possible to force it through ADB commands. Not sure though.
Hi all yes specifically referring to adoptable storage.
I have set the SD card as "Default Storage" but in my experience it doesnt mean more than the system storing user data like photos and music on the SD card which is a no brainer really (why would a user even need to set this as an option?). Doesn't seem to be any info about what this actually does on this phone though. I can't even see an option to move Apps to the SD card on the P10 Lite but that was always a bizarre and tediously repetitive and half-hearted operation on my old Samsung S5, even if an App supported it, after an update it would just revert back to internal phone storage.
Many of my messaging apps have bloated databases that grow to over 1Gb in size after a couple of years let alone the bloatware of most apps in general. I notice that some messaging apps even keep media files inside the internal filesystem structure which ends up being the internal memory space. I would rather this was instead eating up cheap SD card space than the faster internal memory left for just the OS.
Considering that half of the phone storage is used up by the time you first turn it on, the adoptable storage funcationality introduced in Android Marshmallow is a gods send. Can't believe phone manufactures are trying to protect product placement with their 32GB and 64GB models to the extent of leaving out a flagship Android feature!
God data storage on Android is still a mess after all these years!
longreat said:
Hi all yes specifically referring to adoptable storage.
I have set the SD card as "Default Storage" but in my experience it doesnt mean more than the system storing user data like photos and music on the SD card which is a no brainer really (why would a user even need to set this as an option?). Doesn't seem to be any info about what this actually does on this phone though. I can't even see an option to move Apps to the SD card on the P10 Lite but that was always a bizarre and tediously repetitive and half-hearted operation on my old Samsung S5, even if an App supported it, after an update it would just revert back to internal phone storage.
Many of my messaging apps have bloated databases that grow to over 1Gb in size after a couple of years let alone the bloatware of most apps in general. I notice that some messaging apps even keep media files inside the internal filesystem structure which ends up being the internal memory space. I would rather this was instead eating up cheap SD card space than the faster internal memory left for just the OS.
Considering that half of the phone storage is used up by the time you first turn it on, the adoptable storage funcationality introduced in Android Marshmallow is a gods send. Can't believe phone manufactures are trying to protect product placement with their 32GB and 64GB models to the extent of leaving out a flagship Android feature!
God data storage on Android is still a mess after all these years!
Click to expand...
Click to collapse
The SD card isn't as fast. That's one reason they don't want you to install apps onto it. It degrades the experience. And without an API of some sort it would be difficult to implement an app structure that split the data to place non-vital data on the card. Many devices don't have slots so it isn't an area developers give much thought.
If you use the format option, does it give you any option to select adoptable storage or is it just erase?
Otherwise I guess your best option is to try look for ADB commands or maybe even root.
Edit: I found an option to allow apps on external storage in developer settings if you scroll all the way to the bottom.
I used an SD card to store my Here we Go and Sygic maps when travelling.
Until I took a break from driving one day, connected an USB OTG cable with usb stick to the device and all my maps from the internal SD were gone.
From that day on I never install any data that is used by an app on the SD card. (and never had problems with it anymore)
Documents or music are no problem.
Spotify on P10 lite
Spotify in itself is using up most of my internal storage.
How can I move the songs from there to the SD card? If I can't then remind me never to buy a phone with less than 64GB internal memory next time.
The reviews all seemed too good to be true!!
chimneytops said:
Spotify in itself is using up most of my internal storage.
How can I move the songs from there to the SD card? If I can't then remind me never to buy a phone with less than 64GB internal memory next time.
The reviews all seemed too good to be true!!
Click to expand...
Click to collapse
Try this
Spotify
Thanks but I do not see the Storage option in Spotify
chimneytops said:
Thanks but I do not see the Storage option in Spotify
Click to expand...
Click to collapse
I just downloaded the app to check and it's there. Found it immediately.
spotify
Under Other, I only see Delete Cache or Log Out.
I tried logging out and in again, but no difference.
So frustrating.
I cannot even send texts at the moment and I have already uninstalled loads of apps, complete disaster.
chimneytops said:
Under Other, I only see Delete Cache or Log Out.
I tried logging out and in again, but no difference.
So frustrating.
I cannot even send texts at the moment and I have already uninstalled loads of apps, complete disaster.
Click to expand...
Click to collapse
I have to ask: you do have an SD card mounted, right?
Do you have the latest version of the Spotify app?
Do you have the latest ota update?
Have you tried clearing app data and cache?
Have you tried uninstalling the app and reinstalling?
However if you can't send texts then you have bigger problems. It may be related, it may not be.
Have you tried with another phone with the same sim? Have you tried a factory reset?
Did you try this???
Trixanity said:
I have to ask: you do have an SD card mounted, right?
Do you have the latest version of the Spotify app?
Do you have the latest ota update?
Have you tried clearing app data and cache?
Have you tried uninstalling the app and reinstalling?
However if you can't send texts then you have bigger problems. It may be related, it may not be.
Have you tried with another phone with the same sim? Have you tried a factory reset?
Click to expand...
Click to collapse
Yes, SD card mounted and storing photos on it.
I have uninstalled the app and downloaded it again. I still do not see the option to store the songs to the SD card though.
What is the ota update and how do I run it?
If I clear app data and the cache will I lose all the songs saved to date?
I have yet to download all the many songs again, so that has freed up loads of storage. So I can send texts again.
chimneytops said:
Yes, SD card mounted and storing photos on it.
I have uninstalled the app and downloaded it again. I still do not see the option to store the songs to the SD card though.
What is the ota update and how do I run it?
If I clear app data and the cache will I lose all the songs saved to date?
I have yet to download all the many songs again, so that has freed up loads of storage. So I can send texts again.
Click to expand...
Click to collapse
OTA update just means the latest version/update for the phone. Check for system updates.
I can't guarantee what happens to your songs but I would assume that those are not stored locally if it's just a list (you did say you cleared some out to regain space). I would assume you'd be able to access the same list from any device as long as you are logged in. Otherwise that's pretty bad design considering their business model.
If you have very little space on your phone the system will start to get sluggish and if really low system functions will stop working.
Can you tell me the version number of the Spotify app? The reason I'm asking (besides making sure it's the same as the one I downloaded) is that I seem to recall Spotify cutting support for their old app and launching a new one to replace it.
But if you do have the new app, then either something's wrong with the compatibility of your phone/sd card/app or it's because you can't switch storage while data is stored (kinda like an initial setup) hence clearing app data could fix it.
If it's still not working I may have one last trick up my sleeve.
Trixanity said:
OTA update just means the latest version/update for the phone. Check for system updates.
I can't guarantee what happens to your songs but I would assume that those are not stored locally if it's just a list (you did say you cleared some out to regain space). I would assume you'd be able to access the same list from any device as long as you are logged in. Otherwise that's pretty bad design considering their business model.
If you have very little space on your phone the system will start to get sluggish and if really low system functions will stop working.
Can you tell me the version number of the Spotify app? The reason I'm asking (besides making sure it's the same as the one I downloaded) is that I seem to recall Spotify cutting support for their old app and launching a new one to replace it.
But if you do have the new app, then either something's wrong with the compatibility of your phone/sd card/app or it's because you can't switch storage while data is stored (kinda like an initial setup) hence clearing app data could fix it.
If it's still not working I may have one last trick up my sleeve.
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Hi, the version I downloaded is 8.4.61.683 armV7
chimneytops said:
Hi, the version I downloaded is 8.4.61.683 armV7
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That's the same one I tested.
Try go into your app settings and make sure Spotify has the right permissions granted.
If it's still not working (also make sure you have plenty space on SD card) then clearing the data is probably the best solution. Apparently it deletes preferences and offline playlists (whatever that means). I'm not sure if it affects your playlists or if you can save them online so you can retrieve them later. Otherwise make a backup of: internal storage/Android/Data/com.spotify.music/ just in case.
Rebooting the phone can also sometimes help by the way.
Trixanity said:
That's the same one I tested.
Try go into your app settings and make sure Spotify has the right permissions granted.
If it's still not working (also make sure you have plenty space on SD card) then clearing the data is probably the best solution. Apparently it deletes preferences and offline playlists (whatever that means). I'm not sure if it affects your playlists or if you can save them online so you can retrieve them later. Otherwise make a backup of: internal storage/Android/Data/com.spotify.music/ just in case.
Rebooting the phone can also sometimes help by the way.
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Thanks, what are the right permissions for Spotify in app settings?
chimneytops said:
Thanks, what are the right permissions for Spotify in app settings?
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Storage access I guess. I don't think there's explicitly an SD card permission (at least not to my knowledge).
I also wondered if you had tried formatting the SD card?