Hello everyone, My name is Allan. i own a moto g4 plus. I have experiencing drastic battery drain for the past 1 week. Its just takes 4-5 hours for the battery to drain from 100 to 10% . The phone was bought from Saudi Arabia, i study in India now. So the service centres refuse to accept my phone. They say its against they policy and stuff and does not have international warranty. I made it a point that im ready to pay, but still they refuse. Im in such a desperate situation that i cant send it back to Saudi as i have no one there to take it to the service centres. I have tried these
1. Turning off all data
2. Rebooting into safe mode
3. Factory reset ( thrice )
But the same situation continues.
Can anyone help ?
allanjoe2008 said:
Hello everyone, My name is Allan. i own a moto g4 plus. I have experiencing drastic battery drain for the past 1 week. Its just takes 4-5 hours for the battery to drain from 100 to 10% . The phone was bought from Saudi Arabia, i study in India now. So the service centres refuse to accept my phone. They say its against they policy and stuff and does not have international warranty. I made it a point that im ready to pay, but still they refuse. Im in such a desperate situation that i cant send it back to Saudi as i have no one there to take it to the service centres. I have tried these
1. Turning off all data
2. Rebooting into safe mode
3. Factory reset ( thrice )
But the same situation continues.
Can anyone help ?
Click to expand...
Click to collapse
Looking at your battery usage, what is actually using power besides Android System which I'd guess is the biggest. Do you have your display turned down to a reasonable level, that will also take a lot of battery.
Tel864 said:
Looking at your battery usage, what is actually using power besides Android System which I'd guess is the biggest. Do you have your display turned down to a reasonable level, that will also take a lot of battery.
Click to expand...
Click to collapse
There's nothing else.... just the system running, brightness is at the lowest. Would it be a manufacturing defect of the battery ?
Did you updated the system firmware recently?
Same issue
I have been having a similar issue, my battery will get down to 50% and then just start randomly shutting off . Sometimes when I turn the phone back on it will display incorrect battery statistics before shutting off again shortly thereafter. Launching applications like Maps and Snapchat kill the phone almost instantly when the battery reaches below that 50% mark. I went through the repair service and sent my phone in for repair and got it back with the same issue ; all they did was swap the battery. I ended up calling Motorola and they're going to send me a brand new device since "repair" failed. In my opinion this is likely a manufacturing defect.
Related
Had been very pleased with this device in the the three months that I've had it. Until yesterday that is.
Basically the screen is jerking up and down on its own. When looking at the homescreen, the only way I can think to describe it is it's like 60% of the screen starting from the bottom is moving up and down by about 2mm on its own. I can see it eating pixels as it does so (it eats into home screen shortcuts). It also does this jerking motion when in an application or using a the keyboard.
I haven't dropped the phone, it hasn't got wet. It is completely stock unrooted and was bought SIM free in the UK in December and not tied to any network.
Things I've tried to fix it :
1.Numerous reboots.
2. Uninstalling the couple of apps that I'd installed around the time I noticed the problem.
3. Just done a full battery drain and now giving it a full charge keeping it switched off to see if does anything, (can't say I'm hopeful).
Next step is to back up / get my data off it and do a factory reset. Despite the bloatware, the stock ROM isn't too bad.
I was also thinking of just rooting it and running a cyanogen mod also.
Would be great if anyone has any ideas what I can try or if they've seen this issue before and remedied it. I can't find anything in Google and I wouldn't be surprised if it's just a random bad luck hardware problem -- which is worse than it might be on account of living in Southeast Asia -- but the device was purchased in the UK in December. Anybody know if there is such a thing as international warranty for LG phones ?
Thank you in advance.
I wouldn't root it send it to lg it sound like a serious hardware problem the g2 seems to be plagued with problems
Sent from my LG-VS980 using Tapatalk
spinninbsod said:
I wouldn't root it send it to lg it sound like a serious hardware problem the g2 seems to be plagued with problems
Sent from my LG-VS980 using Tapatalk
Click to expand...
Click to collapse
Yeah I won't bother rooting it. A factory reset has made no difference and it's actually worse now and totally unusable, the screen just pogo's / jitters up and down an inch at time constantly.
The phone was bought on 22th of December, I'm pretty annoyed at getting little more than three months out of it. It would be understandable perhaps if I dropped it, or it go wet, none of these happened and the hardware has just failed for no reason.
For sure the LG repair centre where I livein Bangkok won't want to know as it was bought in the UK. And no doubt I'll get slammed for import duty both ways together with eating the postage sending back to the UK. I think I'll feel better taking a lump hammer to it and make a youtube stating what I think of £400 phones that last 2 months and carry no international warranty.
Have you dropped your phone?
Yep it is sad I hope my g2 doesn't go through the same thing i will definitely get a backup device sooner than later but like I said earlier the g2 seems to be plagued with problems which means the nexus 5 prob has the same problems maybe maybe not I'm a little nervous now because in the us most of us buy our phones locked with contract in the UK everybody buys there devices unlocked without contract from what I've heard if your looking for a new device I would wait for the xperia z2 looks very nice
Sent from my LG-VS980 using Tapatalk
droidafx said:
Had been very pleased with this device in the the three months that I've had it. Until yesterday that is.
Basically the screen is jerking up and down on its own. When looking at the homescreen, the only way I can think to describe it is it's like 60% of the screen starting from the bottom is moving up and down by about 2mm on its own. I can see it eating pixels as it does so (it eats into home screen shortcuts). It also does this jerking motion when in an application or using a the keyboard.
I haven't dropped the phone, it hasn't got wet. It is completely stock unrooted and was bought SIM free in the UK in December and not tied to any network.
Things I've tried to fix it :
1.Numerous reboots.
2. Uninstalling the couple of apps that I'd installed around the time I noticed the problem.
3. Just done a full battery drain and now giving it a full charge keeping it switched off to see if does anything, (can't say I'm hopeful).
Next step is to back up / get my data off it and do a factory reset. Despite the bloatware, the stock ROM isn't too bad.
I was also thinking of just rooting it and running a cyanogen mod also.
Would be great if anyone has any ideas what I can try or if they've seen this issue before and remedied it. I can't find anything in Google and I wouldn't be surprised if it's just a random bad luck hardware problem -- which is worse than it might be on account of living in Southeast Asia -- but the device was purchased in the UK in December. Anybody know if there is such a thing as international warranty for LG phones ?
Thank you in advance.
Click to expand...
Click to collapse
Hello, same problem with me too, mine screen starts to jittering (like there is an earthquake inside my phone) after the latest update for kitkat, the updates says for optimising apps and such.
But recently i realize if i block my mobile data, and only using wifi for the data transfer, my phone stabilize much much better than when i used GSM/3G to do internet activity. When i used 3G my phone jittering like crazy, sometimes bottom half of my screen is gray pixels and bottom up of my screen dancing like crazy almost 70-80 % of the time. But when i block my mobile data and using only wifi, 80-90% of the time is OK, still a bit jitterish, but waaay much better.
There is also member of this forum experienced this and suggest to full cycle charger for couple of times. He say his phone stabilize after do full cycle charger (depleted ur battery until conpletely empty, than charge to 100% while turning off the phone). Im trying it tonight.
I also consult with some cellphone tech support (in shopping mall). They say maybe when i did my update, there are some data corruptions, so my phone did not update properly (corrupted). Because when you factory reset your phone, people said that it retain the latest update of software. So if you already did a corrupted update, it will stay even if you factory wipe the phone.
Seizure ?
Sent from my LG-D803 using XDA Free mobile app
It's a hardware issue, it's been discussed on this forum dozens of times. If nothing helps (including updating to the latest available version), send it in for repairs.
benz23 said:
Hello, same problem with me too, mine screen starts to jittering (like there is an earthquake inside my phone) after the latest update for kitkat, the updates says for optimising apps and such.
But recently i realize if i block my mobile data, and only using wifi for the data transfer, my phone stabilize much much better than when i used GSM/3G to do internet activity. When i used 3G my phone jittering like crazy, sometimes bottom half of my screen is gray pixels and bottom up of my screen dancing like crazy almost 70-80 % of the time. But when i block my mobile data and using only wifi, 80-90% of the time is OK, still a bit jitterish, but waaay much better.
There is also member of this forum experienced this and suggest to full cycle charger for couple of times. He say his phone stabilize after do full cycle charger (depleted ur battery until conpletely empty, than charge to 100% while turning off the phone). Im trying it tonight.
I also consult with some cellphone tech support (in shopping mall). They say maybe when i did my update, there are some data corruptions, so my phone did not update properly (corrupted). Because when you factory reset your phone, people said that it retain the latest update of software. So if you already did a corrupted update, it will stay even if you factory wipe the phone.
Click to expand...
Click to collapse
so how did it go did the charging discharging solve the issue.
nosh10 said:
so how did it go did the charging discharging solve the issue.
Click to expand...
Click to collapse
Nope, still my screen jittering...
Does anybody know how much LG would charge to fix this.
Sent from my LG-D802 using Tapatalk
Im taking it in on LG Service Center this morning, the tech guy said its Hardware problem, about some sockets loose or something like that, He fix it and because im still have the warranty, so its free, no idea how much if the warranty is expired. And i still retain the KitKat OS (4.4.2). but my data is wiped out.
So far no jitters... I let you guys know if the jitters comeback.
phone automatic jerking
hello my s9380 phone have too much heating problem…during heat my phone is again and again restarting..also my phone is automatic touches screen and automatic jerking….can anyone help me how to solve my phone problem…my phone is rooted phone….
i have this flickering problem 1 week now i try to find a way to remove the rooted status on download mode so i can send it to warranty... anyone can help? flashed kdz with flash tool but rooted still stays red.. i tried to do factory reset using power+volum down but i cant do it...
Op...sounds like you have a faulty digitizer have you sent it in yet?
After 15 months own this phone, now this problem came to me too so unlucky because this happened after my warranty end...
Such a beautiful monster with so many hardware (screen or lcd) defects
I got same issue recently for many days, typically starts after turning screen on. Finally got it fixed by discharging fully and charging back again. No issue now. And I try not to charge phone too often only when battery is close to zero. Try charge and recharge a few times if it doesn't work. Works for me ?
Passing this on so others can benefit.
Hello everyone, My Note3 (SM900) is acting strangely battery-wise. It has been rooted for over a year and using custom recovery. On the last weekend I did an upgrade to Android L but the issue remains same.
After charging to %100 everything is OK until the battery hits around %70. After that point, while using phone (call or usage) signal meter shows that zero like image(no signal), phone gets freezed for a second or less, shows critical battery warning for just a moment and then it reboots. When it boots up, it says battery is at %0 or %1 and if I leave the phone alone, battery percentage starts to rise up to about where it was reset. By the way, if I try to use the phone after reboot, sometimes it just powers off just like when it does while empty battery.
I tried to reset battery stats according to a xda post but it didn't solved my issue, so I have reinstalled Android L. Issue still remains. I would buy a new battery or send the device to warranty but first I want to make sure it is related to hardware. Also I am not sure if Samsung will say device is unlocked so its out of warranty.
Any help is appriciated.
Flash another rom
That's a dead battery.
If a device shuts down at a decent percentage and then shows low percentage when it turns back on, it's time for a new battery.
Depending on where you're from you probably don't have a warranty on the battery anymore anyway, (It's mostly 6 months or a year), and it's easier and a whole lot cheaper to order a fresh battery than send your phone in for 2 weeks and deal with Samsung's KNOX policy and the mandatory research costs of around 70 quid. A new battery is about 25 quid.
ShadowLea said:
That's a dead battery.
If a device shuts down at a decent percentage and then shows low percentage when it turns back on, it's time for a new battery.
Depending on where you're from you probably don't have a warranty on the battery anymore anyway, (It's mostly 6 months or a year), and it's easier and a whole lot cheaper to order a fresh battery than send your phone in for 2 weeks and deal with Samsung's KNOX policy and the mandatory research costs of around 70 quid. A new battery is about 25 quid.
Click to expand...
Click to collapse
thanks for the info. do you mind suggesting a high capacity battery instead of official samsung one?
@Kenny, i have already flashed a new rom.
erkanea said:
thanks for the info. do you mind suggesting a high capacity battery instead of official samsung one?
@Kenny, i have already flashed a new rom.
Click to expand...
Click to collapse
If you don't mind the size increase (It about doubles the thickness), the ZeroLemon 10.000mAh is the ultimate way to go. That'll last you a week with intensive use. Thread with links here: http://forum.xda-developers.com/showthread.php?t=2781990
If that's a bit too thick, your best bet is to nose through the Accessories board, there's quite a lot of options (And sadly I don't know them...). http://forum.xda-developers.com/galaxy-note-3/accessories
Hello,
I have a problem with battery, it drains normally until it reaches 40 or 30 percent, after that it suddenly start dropping rapidly until it shuts off in just a few minutes and acts like dead. I think this started happening after MM update, I've found several answers online but none of them is from an active Note 4 user but from tech specialist, suggesting it might be both a battery problem or a software problem too. Also, some people state that a new battery solved the problem, but also many of them bought the new OEM battery but the problem still exists even with the new battery.
Does any of the users on xda have the same issue after MM? I don't want to waste money for a new battery if it's not a battery problem. And again, I dont know if and when will Samsung release an update for this kind of bug if its a software thing... I would like to know if I'm alone with this and hear some thoughts on buying a new battery or no?
ljubimci said:
Hello,
I have a problem with battery, it drains normally until it reaches 40 or 30 percent, after that it suddenly start dropping rapidly until it shuts off in just a few minutes and acts like dead. I think this started happening after MM update, I've found several answers online but none of them is from an active Note 4 user but from tech specialist, suggesting it might be both a battery problem or a software problem too. Also, some people state that a new battery solved the problem, but also many of them bought the new OEM battery but the problem still exists even with the new battery.
Does any of the users on xda have the same issue after MM? I don't want to waste money for a new battery if it's not a battery problem. And again, I dont know if and when will Samsung release an update for this kind of bug if its a software thing... I would like to know if I'm alone with this and hear some thoughts on buying a new battery or no?
Click to expand...
Click to collapse
It's your battery!
Your battery has deteriorated to a point that it only hold around 70% of its original capacity.
I have 4 original batteries which 2 of them are new & 2 of them are old, deteriorated ones.
One of them only holds around 70% like yours & one of them holds around 90%.
The new ones.....they works perfectly.
They holds around 99%.
Remember that lithium batteries deteriorates through time whether you use it or not.
Thanks for your opinion.
Once it also happened that my battery level was showing 50% and in the middle of browsing, my display went black, touch keys working and display is completely black. Even after a couple of restarts and cache wipe from recovery it remained black after booting, while the screen was working properly on the boot and showing samsung logos and all. I assumed there's a voltage problem, but I still was not sure is it a defective battery or system not reading the level of it properly. Never happened before with any of my previous Samsungs.
I've got almost same problem as @ljubimci.
The only problem is that I bought new battery (from samsung shop, 100% original not fake) and it dies even faster then my old one
The bigest drops are when i use high demanding aps, especially camera (4k recording) then it can drop from 60-70% to 0 in "0 minutes". This started to happen to me on MM, so i downgraded to LP (5.1.1) Nothing changed... And at the end i've changed my ROM to stock, unrooted 4.4.4 (ANK4). Problem still existing End the last biggest problem of them all is that i've lost somwhere my receipt, so i can't give samsung my battery back ;-(
I know that to some people changing ROM's help, to some new battery help, and it looks like to me only xda can help Is there a possibilty that new battery is damaged, or maybe there are any kind of fixes?
MarcinMilosz13 said:
I've got almost same problem as @ljubimci.
The only problem is that I bought new battery (from samsung shop, 100% original not fake) and it dies even faster then my old one
The bigest drops are when i use high demanding aps, especially camera (4k recording) then it can drop from 60-70% to 0 in "0 minutes". This started to happen to me on MM, so i downgraded to LP (5.1.1) Nothing changed... And at the end i've changed my ROM to stock, unrooted 4.4.4 (ANK4). Problem still existing End the last biggest problem of them all is that i've lost somwhere my receipt, so i can't give samsung my battery back ;-(
I know that to some people changing ROM's help, to some new battery help, and it looks like to me only xda can help Is there a possibilty that new battery is damaged, or maybe there are any kind of fixes?
Click to expand...
Click to collapse
I think that you bought a faulty battery
Hi, I just want to share my unbelievable experience when I decided to have my Nexus 6P battery replaced in the Philippines.
TL;DR
Huawei's battery quality sucks. Huawei provided "extended" warranty coverage without the knowledge of the customer. Had my phone's battery replaced for free.
The symptoms started around 6 months ago when I noticed that my phone turns itself off (puts itself suddenly into powersaving mode then puts up a "turning off" dialog") when it reaches 15%. As time passed by, the threshold increased to 20%, then to 25%, up to recently it was around 40%. I tried hard resetting or factory resetting, and even installing a custom ROM with a custom kernel (PureNexus + ElementalX) but still having the same problems. AccuBattery even stated that my battery capacity was at 50% of the design/normal capacity. This clearly states that the batteries by Huawei are of low quality.
So I called the Huawei service center found on the 3rd floor of Gateway Mall in Cubao. They told me that out of warranty, the battery replacement will cost around 1600 PHP since replacing the battery will damage the visor and the metal strip at the bottom so they need to replace that too. When I went there, they checked the IMEI to verify the warranty status and lo and behold, it is still under warranty! As far as I know, I bought the phone at around Jan-Feb of 2016 but they said that the warranty is still up to Sept 2017. Then again they said the warranty is void if I rooted the phone but I think they didn't check that properly but I was on MagiskSU so the root was hidden. In the end, I didn't have to pay for anything but I waited for around an hour for it to be fixed.
Tips:
- tell them explicitly to NOT reset your phone's data
- call them beforehand to reserve the battery since the stocks are limited (02 912-0468)
Goodluck with your Nexus 6Ps!
I would like to replace my 6p battery soon too even though there isn't any resets on my end but I do know that my battery is degrading (almost 2 years and still kicking ass) but its good to know that Huawei replaces the battery with just Php1600 this is very informative thank you!
Do u you how much I have to pay for the bettery replacement in Taiwan? Huawei charges 6000 Ntd for that.
It is a robbery.
blabla54321 said:
When I went there, they checked the IMEI to verify the warranty status and lo and behold, it is still under warranty! As far as I know, I bought the phone at around Jan-Feb of 2016 but they said that the warranty is still up to Sept 2017. Then again they said the warranty is void if I rooted the phone but I think they didn't check that properly but I was on MagiskSU so the root was hidden. In the end, I didn't have to pay for anything but I waited for around an hour for it to be fixed.
Tips:
- tell them explicitly to NOT reset your phone's data
Goodluck with your Nexus 6Ps!
Click to expand...
Click to collapse
HI OP. Thanks for sharing. I also went there recently. Basically, the technician in charge of replacing the battery "accidentally" destroyed the board for some reason while fixing it and they ended up giving me a new phone. Before I handed them my old 6P, I did a factory reset even though it was rooted but they didn't even check for it (which is a good thing).
My concern now is praying that the new phone battery lasts around a year and a half before dying so I wouldn't need to buy a new phone this year.
Edit: It was also a pain in the arse calling them for updates.
S7 edge exynos bought in Norway close to release.
So I finally got to replace my battery after using it for about half a year with minor swelling. Accubattery reported it at 64%health with about 2200mAh capacity (design capacity is 3600).
After about 10 charges with the new battery and some "manual benchmarks" (you deplete it totally and charge it to 100 and some additional minutes to see how much goes into the battery) I still only got about 2400mAh so I went back and got them to switch the battery again (not official Samsung service center, but it's original OEM parts).
New one (2nd replacement) seems to also max out at 2400 after a couple of charges (and yes I've tried resetting phone and wiping cache partition). When I go into the testing section in the samsung members app it goes through my phone looking for problems and it states that the battery health is bad and should be taken to a service center for replacement, but this battery is totally new.
Atm, I'm trying the re-calibration method of depleting it totally, on and off on and off, then to 100% and down again and up, but I doubt it will work.
I've also put in an order for the galaxy A70 which I get for basically nothing (1700NOK - 191$, normally costs 4700NOK - 530$). Unless the replacement battery sorts itself out I'm gonna have to admit defeat and switch from my dream phone.
My theory is that either my mobo has some weird ass issue or there's some systemcarememory that hasn't reset and it treats the new battery like the old not letting it charge as much as it can as a safety. Tried contacting samsung support, but no reply.
Any help/advice is welcomed with open arms. Also if anyone have thoughts on the S7edge to A70 switch I'd love to hear em
The only solution is if you are on Oreo you should downgrade to Nougat and then reflash Oreo and if you are on Oreo and have a binary say u4 and you could not find binary u4 Nougat then I'm afraid no solution. No custom Nougat won't do the trick.