Had been very pleased with this device in the the three months that I've had it. Until yesterday that is.
Basically the screen is jerking up and down on its own. When looking at the homescreen, the only way I can think to describe it is it's like 60% of the screen starting from the bottom is moving up and down by about 2mm on its own. I can see it eating pixels as it does so (it eats into home screen shortcuts). It also does this jerking motion when in an application or using a the keyboard.
I haven't dropped the phone, it hasn't got wet. It is completely stock unrooted and was bought SIM free in the UK in December and not tied to any network.
Things I've tried to fix it :
1.Numerous reboots.
2. Uninstalling the couple of apps that I'd installed around the time I noticed the problem.
3. Just done a full battery drain and now giving it a full charge keeping it switched off to see if does anything, (can't say I'm hopeful).
Next step is to back up / get my data off it and do a factory reset. Despite the bloatware, the stock ROM isn't too bad.
I was also thinking of just rooting it and running a cyanogen mod also.
Would be great if anyone has any ideas what I can try or if they've seen this issue before and remedied it. I can't find anything in Google and I wouldn't be surprised if it's just a random bad luck hardware problem -- which is worse than it might be on account of living in Southeast Asia -- but the device was purchased in the UK in December. Anybody know if there is such a thing as international warranty for LG phones ?
Thank you in advance.
I wouldn't root it send it to lg it sound like a serious hardware problem the g2 seems to be plagued with problems
Sent from my LG-VS980 using Tapatalk
spinninbsod said:
I wouldn't root it send it to lg it sound like a serious hardware problem the g2 seems to be plagued with problems
Sent from my LG-VS980 using Tapatalk
Click to expand...
Click to collapse
Yeah I won't bother rooting it. A factory reset has made no difference and it's actually worse now and totally unusable, the screen just pogo's / jitters up and down an inch at time constantly.
The phone was bought on 22th of December, I'm pretty annoyed at getting little more than three months out of it. It would be understandable perhaps if I dropped it, or it go wet, none of these happened and the hardware has just failed for no reason.
For sure the LG repair centre where I livein Bangkok won't want to know as it was bought in the UK. And no doubt I'll get slammed for import duty both ways together with eating the postage sending back to the UK. I think I'll feel better taking a lump hammer to it and make a youtube stating what I think of £400 phones that last 2 months and carry no international warranty.
Have you dropped your phone?
Yep it is sad I hope my g2 doesn't go through the same thing i will definitely get a backup device sooner than later but like I said earlier the g2 seems to be plagued with problems which means the nexus 5 prob has the same problems maybe maybe not I'm a little nervous now because in the us most of us buy our phones locked with contract in the UK everybody buys there devices unlocked without contract from what I've heard if your looking for a new device I would wait for the xperia z2 looks very nice
Sent from my LG-VS980 using Tapatalk
droidafx said:
Had been very pleased with this device in the the three months that I've had it. Until yesterday that is.
Basically the screen is jerking up and down on its own. When looking at the homescreen, the only way I can think to describe it is it's like 60% of the screen starting from the bottom is moving up and down by about 2mm on its own. I can see it eating pixels as it does so (it eats into home screen shortcuts). It also does this jerking motion when in an application or using a the keyboard.
I haven't dropped the phone, it hasn't got wet. It is completely stock unrooted and was bought SIM free in the UK in December and not tied to any network.
Things I've tried to fix it :
1.Numerous reboots.
2. Uninstalling the couple of apps that I'd installed around the time I noticed the problem.
3. Just done a full battery drain and now giving it a full charge keeping it switched off to see if does anything, (can't say I'm hopeful).
Next step is to back up / get my data off it and do a factory reset. Despite the bloatware, the stock ROM isn't too bad.
I was also thinking of just rooting it and running a cyanogen mod also.
Would be great if anyone has any ideas what I can try or if they've seen this issue before and remedied it. I can't find anything in Google and I wouldn't be surprised if it's just a random bad luck hardware problem -- which is worse than it might be on account of living in Southeast Asia -- but the device was purchased in the UK in December. Anybody know if there is such a thing as international warranty for LG phones ?
Thank you in advance.
Click to expand...
Click to collapse
Hello, same problem with me too, mine screen starts to jittering (like there is an earthquake inside my phone) after the latest update for kitkat, the updates says for optimising apps and such.
But recently i realize if i block my mobile data, and only using wifi for the data transfer, my phone stabilize much much better than when i used GSM/3G to do internet activity. When i used 3G my phone jittering like crazy, sometimes bottom half of my screen is gray pixels and bottom up of my screen dancing like crazy almost 70-80 % of the time. But when i block my mobile data and using only wifi, 80-90% of the time is OK, still a bit jitterish, but waaay much better.
There is also member of this forum experienced this and suggest to full cycle charger for couple of times. He say his phone stabilize after do full cycle charger (depleted ur battery until conpletely empty, than charge to 100% while turning off the phone). Im trying it tonight.
I also consult with some cellphone tech support (in shopping mall). They say maybe when i did my update, there are some data corruptions, so my phone did not update properly (corrupted). Because when you factory reset your phone, people said that it retain the latest update of software. So if you already did a corrupted update, it will stay even if you factory wipe the phone.
Seizure ?
Sent from my LG-D803 using XDA Free mobile app
It's a hardware issue, it's been discussed on this forum dozens of times. If nothing helps (including updating to the latest available version), send it in for repairs.
benz23 said:
Hello, same problem with me too, mine screen starts to jittering (like there is an earthquake inside my phone) after the latest update for kitkat, the updates says for optimising apps and such.
But recently i realize if i block my mobile data, and only using wifi for the data transfer, my phone stabilize much much better than when i used GSM/3G to do internet activity. When i used 3G my phone jittering like crazy, sometimes bottom half of my screen is gray pixels and bottom up of my screen dancing like crazy almost 70-80 % of the time. But when i block my mobile data and using only wifi, 80-90% of the time is OK, still a bit jitterish, but waaay much better.
There is also member of this forum experienced this and suggest to full cycle charger for couple of times. He say his phone stabilize after do full cycle charger (depleted ur battery until conpletely empty, than charge to 100% while turning off the phone). Im trying it tonight.
I also consult with some cellphone tech support (in shopping mall). They say maybe when i did my update, there are some data corruptions, so my phone did not update properly (corrupted). Because when you factory reset your phone, people said that it retain the latest update of software. So if you already did a corrupted update, it will stay even if you factory wipe the phone.
Click to expand...
Click to collapse
so how did it go did the charging discharging solve the issue.
nosh10 said:
so how did it go did the charging discharging solve the issue.
Click to expand...
Click to collapse
Nope, still my screen jittering...
Does anybody know how much LG would charge to fix this.
Sent from my LG-D802 using Tapatalk
Im taking it in on LG Service Center this morning, the tech guy said its Hardware problem, about some sockets loose or something like that, He fix it and because im still have the warranty, so its free, no idea how much if the warranty is expired. And i still retain the KitKat OS (4.4.2). but my data is wiped out.
So far no jitters... I let you guys know if the jitters comeback.
phone automatic jerking
hello my s9380 phone have too much heating problem…during heat my phone is again and again restarting..also my phone is automatic touches screen and automatic jerking….can anyone help me how to solve my phone problem…my phone is rooted phone….
i have this flickering problem 1 week now i try to find a way to remove the rooted status on download mode so i can send it to warranty... anyone can help? flashed kdz with flash tool but rooted still stays red.. i tried to do factory reset using power+volum down but i cant do it...
Op...sounds like you have a faulty digitizer have you sent it in yet?
After 15 months own this phone, now this problem came to me too so unlucky because this happened after my warranty end...
Such a beautiful monster with so many hardware (screen or lcd) defects
I got same issue recently for many days, typically starts after turning screen on. Finally got it fixed by discharging fully and charging back again. No issue now. And I try not to charge phone too often only when battery is close to zero. Try charge and recharge a few times if it doesn't work. Works for me ?
Passing this on so others can benefit.
Related
I have managed to kill my S2 by playing far too much Hot Springs Story (great game!)
While playing (we're talking a good couple/few hours), I noticed that even though when the phone is connected to the supplied charger, the handset requires more current than this is able to provide, and still discharges the battery (albeit, much slower).
I got a couple of 'battery temperature too high or too low, charging has been paused' while playing, as the phone was sat on my desk, I thought nothing of it.
The next morning I saw the handset had the same battery warning on screen, and was almost completely discharged (although the handset was still on). I knew something was not right then.. The phone was very hot in the casing to the right of the battery (when looking at it from the back). I guess this is where the charging circuit is, but I really dont know.
I couldnt get the battery to charge any more than a few seconds, either when the phone was booted into Android or in its off state. I managed to reload stock KE7 (which was already installed) just to see if it made a difference, it didn't :-/
The phone then refused to co-operate with the battery at all, and simply displayed a yellow exclamation mark next to the empty battery graphic on screen.
I bought a new spare battery of ebay, hoping that the intense discharge/recharge cycle had just wrecked the original battery, but unfortunately the replacement only charged for ~5-10minutes before showing the same yellow exclamation mark :-/ I guess its the charging circuity thats failed.
The handset was from O2 on PAYG, I debranded it by putting stock KE7 on it, and a few counts on the custom kernel flash counter, I'm hoping I can warranty it without too much hassle, but I am a bit anxious that technically O2/Samsung dont have to honour the warranty.. I'll let people know how it goes..
Missing my handset!
hmm, that sucks. so it does really overheat when charging... wow, that sucks a lot! normally when the battery is full, it stops charging and the temperature returns to normal, even though it is connected to the charger.
i guess the same could potentially happen while on a trip and charging/consuming battery using satnav, or listening to music.
not good.
Nothing you did (except rooting) is extraordinary use. They promote its use for games and that's what you were doing. I'm guessing Samsung Tech will probably just replace the phone rather than try and repair it. Good luck.
i got my phone about 1 week ago and only charged it about 6 - 7 times since i got.
Well on my second charge the battery was on zero phone turned off so i connect it to the wall charger and i got the yellow exclamation mark!!!! took the battery off put it back on and it started charging.
And just than on my 7-8th charge my phone was out of battery off so i decided to charge it off my laptop and i connect it to see i get the yellow exclamation mark again while phone is off. But this time i took the battery off put it back in wouldn't work. So i kept trying it after about 5 mins of connecting disconnecting the cable i managed to get it to start charging. (this time at work so had no power point charger)
EDIT: Australian Optus branded phone with no firmware change (still stock, no root, nothing).
Sorry to hear this mate. I also noticed the battery going down faster than it was charging, while playing Retro defense. And the device was getting really hot. If this can damage the phone then I'll stop playing that much with it.
Maybe you have a faulty one?
Here is my finding regarding heat
While running some tests for the robo defense dev to provide a log file so that he can get the freezing issue addressed, i did notice that my phone was getting extremely hot.
I've played plants vs zombie, grave defense hd, etc on charger and i've never gotten close to the heat felt through the phone today once robo defense frozed and i didn't close the app for a good while to create a log dump using adb
Could it be possible that some of these rogue apps are driving the device to 100% usage causing it to heat up?
how hot is extremely hot? The hottest I caught mine at was 48°c. That was while playing a game and charging at the same time
Flowlance said:
how hot is extremely hot? The hottest I caught mine at was 48°c. That was while playing a game and charging at the same time
Click to expand...
Click to collapse
i didn't smell anything funny but it didn't feel safe letting it run endlessly
ph00ny said:
Could it be possible that some of these rogue apps are driving the device to 100% usage causing it to heat up?
Click to expand...
Click to collapse
I think that is EXACTLY what's going on... I truly believe some of these games are either not written or optimized for this phone's dual core processor. I can play most games with no problems, including some of the bigger Gameloft games. But, there are a select few games that get the device way too hot for my liking... like Sky Force Reloaded. I have never played it completely through because I can feel just how hot the phone gets even through the case.
I think these issues will be ironed out in time, but definitely app dependent right now.
Sent from my GT-I9100 using Tapatalk
Get the usb jig from ebay to reset counter for 5$ then reflash payg o2 (also in the debranding topic)) and then send it back
Sent from my GT-P1000 using XDA Premium App
cmd512 said:
I think these issues will be ironed out in time, but definitely app dependent right now.
Click to expand...
Click to collapse
Definitely true for me. I can play many games for an extended period of time. Plants Vs Zombies, Death Worm, even something graphics intensive like Modern Combat 2 is no problem. But, if I play 10 minutes of Bonzai Blast it's radiating heat and the battery has lost 10%.
Sorry to read this mate.
On a side note, they say 2.3.4 will utilise Galaxy 2's hardware better, it will be more battery efficient and not overheating as much... So until then it may be a good idea not to "abuse" it too much (I know it sound crazy, but hell...)
Quick update:
I've returned the phone to the O2 store today for repair.
This was in its debranded state with the stock KE7 firmware installed, and I think 5 custom kernel install counts.
I think I could have got it back to stock by borrowing a friends charged battery, reinstalling stock rom, and then usb jigging it back to 0 custom kernel installs, but I thought I might as well 'take one for the team' and use this experience to test how flexible Samsung's repair shop is when dealing with handsets like this (HTC repaired my unlocked Nexus one without any fuss)
I've been *very* impressed with Samsung's dev friendly attitude so far, they're not only setting the standards in Android hardware used, but also with how their company recognises the wants of its consumers. I'm sure I won't be disappointed..
Should know in about 7 days!
bakachu said:
Quick update:
I've returned the phone to the O2 store today for repair.
test how flexible Samsung's repair shop is when dealing with handsets like this (HTC repaired my unlocked Nexus one without any fuss)
Let us know if O2 repair or Samsung .
Its often down to the tech that picks the phone up some may just flash the stock rom and not bother others as been posted might be more picky .
As per the O2 store that refused warranty on my SGS1 .
Unlocking will not void any warranty as O2 offer the service themselves as do all networks .
jje
Click to expand...
Click to collapse
Quick update, still under repair.
It came back once with a letter saying that they (o2) replaced the circuit board, but it was still broken.
It then got sent off again, and I've been told today that its come back from repair with a letter that only says 'BER', which means Beyond Economic Repair apparently.. so they're (the o2 shop) are sending it back for a repair team leader to look at now :-/
Bit fed up :-/
bakachu said:
Quick update, still under repair.
It came back once with a letter saying that they (o2) replaced the circuit board, but it was still broken.
It then got sent off again, and I've been told today that its come back from repair with a letter that only says 'BER', which means Beyond Economic Repair apparently.. so they're (the o2 shop) are sending it back for a repair team leader to look at now :-/
Bit fed up :-/
Click to expand...
Click to collapse
BER is actually good news. You'll probably get a new phone. I doubt at this point the team leader's going to say anything about your mods. He'll probably just rubber stamp it.
I always thought people shouldn't use their phones while charging at the same time
Anyway, hope they'll give you a new one. I always cringe every time I feel the back of the phone warming up...
elkikin said:
I always thought people shouldn't use their phones while charging at the same time
Click to expand...
Click to collapse
Not possible for developers When developing an app, the handset will be 'always on', charging, and being used for 8hrs+ all at the same time!
Addictive Japanese quasi-RPG games are a separate matter though..
Pocket legends is a killer. On it for five min n phone got really really hot. Checked temp n it was 44 degrees... Not good
Sent from my GT-I9100 using XDA Premium App
i'm getting worried after reading here. last time i used with google navigation and charging same time, battery heat went over 50°c and it was really hot..
and that was just for one hour google navigation.
Hey Guys.
I'm very excited to get my nexus 4 but I've been hearing a lot of people talking about the RLOD!!
What causes this problem and is there anyway to fix this??
S.H.A.D.E said:
Hey Guys.
I'm very excited to get my nexus 4 but I've been hearing a lot of people talking about the RLOD!!
What causes this problem and is there anyway to fix this??
Click to expand...
Click to collapse
the red light is just caused by using your phone the wrong way. it won't happen if you do not flash a custom rom anyway.
And if you flash custom roms it won't happen either, if you follow the standard steps you have to follow on every android phone. It's just a brick that can happen on every android device if you flash broken .zip's or anything else comparable .
People who claim this happened from a moment to the next without them doing anything wrong, are just not telling the truth. Even IF this would happen this way(not your own fault), you could easily get a replacement from google without any costs or problems.
Thanks for the reply,
Ive heard many people who had a completely stock and unrooted nexus 4 say they got a red light of death too... The problem is, I don't live in any of the countries that have playstore devices. So I'm having somebody from the US bring it for me...
S.H.A.D.E said:
Thanks for the reply,
Ive heard many people who had a completely stock and unrooted nexus 4 say they got a red light of death too... The problem is, I don't live in any of the countries that have playstore devices. So I'm having somebody from the US bring it for me...
Click to expand...
Click to collapse
propably you could check the rev of those n4's (asking them in pm's). i can't imagine rev11+ have this problem anymore. I still won't believe this happened without a reason
S.H.A.D.E said:
Thanks for the reply,
Ive heard many people who had a completely stock and unrooted nexus 4 say they got a red light of death too... The problem is, I don't live in any of the countries that have playstore devices. So I'm having somebody from the US bring it for me...
Click to expand...
Click to collapse
These many people you speak of? That's not even half possible for it to RLOD on pure stock without any mods it's just to save the hardware its the phones built in safety net...unless you plan on OCing to 1.98ghz and set it to performance and run antutu that will most likely do it for you
Sent from my Nexus 4 using xda app-developers app
Hi,
It happened wih or without running an Antutu bench. Yes some users have reported the red light on stock with rev 10 or with rev 11.
Antutu is not directly the culprit, it's due to a bad read of battery stuff (in a stress condition even at 50% battery the phone think you are out of battery then shutdown + heat, there is an issue with some phone about the battery contact inside the phone). If it's happen you can try to let your phone in charging for hours, sometimes it's enough. But the better thing is to open your phone then disconnect / reconnect the battery.
It happened also while flashing something in recovery mod, 40% battery, flash then reboot and bam red light...
Also on a French forum it happened during a download while browsing...
I agree we not know all the conditions together when it happened but it seems this is slightly random. Maybe a combination of circumstances...
It's "just" related to some weird battery reading issue.
For example I ran a bunch of Antutu bench with / without overclocking at different battery % (even at 11% battery ) without any issues, at least until today...
Take a look here: http://forum.xda-developers.com/showthread.php?p=36304348
So does this problem happen to everybody or is only a minority of nexus 4 users affected? Do you think google would've fixed this problem by now??
Re,
It seems it's a minority phones who are concerned...
I don't know if Lg / Google have worked on the problem. As I read maybe the rev 11 are less concerned? But I'm not sure...
Don't be afraid, use your phone and if that happens rma or open your phone, there is always a solution
Alright, read a lot of threads and it looks like removing the battery and starting it again works perfectly. I also read somewhere that its due to too much pressure being applied on the thing the connects the battery to the phone.. - http://forum.xda-developers.com/showthread.php?t=2128392&highlight=red+light+of+death&page=2
Yes, it's what I said, ah I forgot this link.
When you search, you find
Happened to me a few days after I got it (100%stock, not rooted); I left it charging for some time and it turned on again like nothing happened. Didn't happened since.
Only time I had it was when I first rooted.
It got stuck in a boot loop on the "X" screen and when I rebooted to clear the cache the red light flashed and I had to hold the power button in to turn it off.
Booted into recover fine after that.
No issues since.
Alright that's good to hear. When did you guys get your nexus?? Maybe google resolved this issue.
I got mine very recently ordered in late February. It did red light because I flashed a mod which was for the nexus 7 but i flashed it on my nexus 4. I just went into recovery and flashed stock, phone was fine.
Sent from my Nexus 4 using xda app-developers app
Alright. Sounds good.
Got mine last week but it's a Rev 10 not an 11.
indoh said:
the red light is just caused by using your phone the wrong way. it won't happen if you do not flash a custom rom anyway.
And if you flash custom roms it won't happen either, if you follow the standard steps you have to follow on every android phone. It's just a brick that can happen on every android device if you flash broken .zip's or anything else comparable .
People who claim this happened from a moment to the next without them doing anything wrong, are just not telling the truth. Even IF this would happen this way(not your own fault), you could easily get a replacement from google without any costs or problems.
Click to expand...
Click to collapse
That is not true.. Red light appears due to some small chip next to the battery which is hardly put in there, you just need to release some pressure and it will be fine.. (there's a youtube video)
Loosen the screws?? Do you have a link to the YT video?
Ordered mine when they were first available, got it 2-3 weeks later (end of November).
Got a bricked rev11 301k here. Tried everything untill I get my replacement (takes a bit longer since I live in holland). Check out http://forum.xda-developers.com/showthread.php?t=2177787&highlight=nexus+4+bricked for more info. Now I try to drain the battery and let it charge (put it in a cold enviroment for a full 24 hrs. Got past the google logo for half a second and saw the stock recovery before it went dead again
Since last week I am experiencing a really strange behavior of my battery.
Sometimes my phone (in a random app) just vibrates, the screen goes black and then it reboots. After the reboot I have lost 40-50% battery life. Sometimes the phones isn't even able to complete the reboot because it spontaneously has too little power left. See attached screenshots.
Has anybody had similar problems? Or knows a solution?
About my setup: The problem seems to be not rom or kernel related. It occurs no matter what rom or kernel setting I am using. Currently I am running coool boy's 4.3 GE witch KT's kernel (no OC or UV).
Is it possible that the battery is physically damaged? I have NO IDEA...
Experiencing the same problem. I've flashed back to stock and still experiencing this. Phone randomly turning off, not starting, sudden battery drops. Driving me crazy.
Sent from my GT-I9505 using Tapatalk 2
This looks pretty strange 0.o
Consider buying a new recovery
HITTTTTTT THANNNKKKKSSS
galaxy star duos ****rooted*** xda offical app ) )
I've seen the same sort of graph on my old i9000. You're not gonna like this, but it got worse over time, and eventually my battery wouldn't last more than 5 mins. I thought buying a new battery would help, but it didn't. When I sent it in to Samsung they said they would have to replace the entire motherboard...
I think it's got something to do with the motherboard not being able to correctly sense the battery voltage/whatever/%. The phone reboots automatically because it thinks the battery is flat (even though it isn't).
If you're under warranty I suggest sending it in soon... Hopefully it's not the same as what I had heh.
nwsk said:
I've seen the same sort of graph on my old i9000. You're not gonna like this, but it got worse over time, and eventually my battery wouldn't last more than 5 mins. I thought buying a new battery would help, but it didn't. When I sent it in to Samsung they said they would have to replace the entire motherboard...
I think it's got something to do with the motherboard not being able to correctly sense the battery voltage/whatever/%. The phone reboots automatically because it thinks the battery is flat (even though it isn't).
If you're under warranty I suggest sending it in soon... Hopefully it's not the same as what I had heh.
Click to expand...
Click to collapse
Well *#!$
I'll observate it for the next few days and see if it's getting worse...
If your phone is rebooting as opposed to just powering off, then I suspect it is hardware related (motherboard) as already mentioned.
I do hope I'm wrong though.
Maybe try using it for extended periods while plugged into a charger and see what happens. If it doesn't reboot then it may just be the battery.
Right as OP I'm suffering the same exact problem or there abouts. I've flashed back to stock rom, fully charged to 100% drained to 0% back to 100% yet still phone keeps shutting off randomly and the only way it works properly is with the charger plugged in. It's escalated quite badly with now after a few mins of YouTube turning itself off and not rebooting. I've requested a repair by o2 who I'm in contract with and see what will happen. I've heard crap stories about their repairs before taking it to Samsung.
I9500 owner. Had this exact same problem when using older firmware. After updating to the latest one, never had this issue again. Its been two months now, even more.
Try this. Flash the latest available firmware for you phone, not talking about OTA but the downloadable one from any region (whichever is latest for i9505). I guess it may have something to do with the kernel too.
Edit: wait a minute, why is your battery level going up when it isn't even charging in the second screenshot. Middle of the battery timeline. That's weird. I guess you should send the phone back
Sent from my GT-I9500 using xda premium
Its a hardware issue(motherboard).I hope your under warranty.Best of luck .
i have something strange like that also on my device ..
http://forum.xda-developers.com/showthread.php?t=2409284
Thank you guys :good:
In the last few days the problem occurred more often. But now it is just shutting down (no reboot after vibrate) and after plugging it to the charger and restarting it sometimes I haven't lost any battery. Strange!
I fear there is nothing else to do than turning it in (warranty)
E_Cartman said:
Thank you guys :good:
In the last few days the problem occurred more often. But now it is just shutting down (no reboot after vibrate) and after plugging it to the charger and restarting it sometimes I haven't lost any battery. Strange!
I fear there is nothing else to do than turning it in (warranty)
Click to expand...
Click to collapse
Same problem here. It started three days ago and today I'm barely able to use it... I'm still on warraty and I even have insurance, but it's a major inconvenience anyway.
Mines gone in for repair back to my carrier still no movement despite them having it for 2 days now really should have sent it back to Samsung directly. Will keep you guys posted.
Sent from my Nexus 4 using Tapatalk 2
Will send it in tomorrow. Lady on the hotline told me apparently the motherboard is defect and I'll get a new S4. Exchange, no repair. I'm fine with that...
Sent from my GT-I9100 using Tapatalk 4
That's good to hear, just inconvenience but at least you won't have to pay for it (or have the defect materialize a year later or something)
E_Cartman said:
Since last week I am experiencing a really strange behavior of my battery.
Sometimes my phone (in a random app) just vibrates, the screen goes black and then it reboots. After the reboot I have lost 40-50% battery life. Sometimes the phones isn't even able to complete the reboot because it spontaneously has too little power left. See attached screenshots.
Has anybody had similar problems? Or knows a solution?
About my setup: The problem seems to be not rom or kernel related. It occurs no matter what rom or kernel setting I am using. Currently I am running coool boy's 4.3 GE witch KT's kernel (no OC or UV).
Is it possible that the battery is physically damaged? I have NO IDEA...
Click to expand...
Click to collapse
nikzDHD said:
Experiencing the same problem. I've flashed back to stock and still experiencing this. Phone randomly turning off, not starting, sudden battery drops. Driving me crazy.
Sent from my GT-I9505 using Tapatalk 2
Click to expand...
Click to collapse
nikzDHD said:
Right as OP I'm suffering the same exact problem or there abouts. I've flashed back to stock rom, fully charged to 100% drained to 0% back to 100% yet still phone keeps shutting off randomly and the only way it works properly is with the charger plugged in. It's escalated quite badly with now after a few mins of YouTube turning itself off and not rebooting. I've requested a repair by o2 who I'm in contract with and see what will happen. I've heard crap stories about their repairs before taking it to Samsung.
Click to expand...
Click to collapse
im4eversmart said:
Its a hardware issue(motherboard).I hope your under warranty.Best of luck .
Click to expand...
Click to collapse
Hey
I am new here.
but i was looking for information becuase my s4 9505i has the same problem
shuts of almost everytime i open apps too quickly or stream youtube or some other high usage apps etc.
battery drops up to 50 percent then back 40 percent then to 0 percent, the fact it that the phone never seems to know where the battery is.
by the way my phone is not rooted and i have done the factory reset a few times.
samsung... hmmm.. they seem to be real hard to talk to on the phone, i have had to call them 4 times already about the s4 i ahve had since june, and they just play me off like i am some kind of idiot etc. and deny that there is possibly any reason for random shutdowns, phone freezing, and now this battery/motherboard issue.
next bit is kinda stupid, the phone has a few internal scratches on it from when i ahve stupidly had the phone next to keys and all that. im sure they are going to try and void my warranty and say i have mistreated the phone...
had many phones before, maybe close to 50 and never, never, never have had to ring up a company to try and complain etc.....
any ideas.
I am in Australia,
I am thinking of trying the CONSUMER AFFAIRS kind of threats, but i have to word it the right way...
Hi all,
First post so go easy :angel:
I've had my N4 for about 18 months. Ever since 4.4.3 (now on 4.4.4 and nothings changed) I think I have been having some probelms.....I also dropped my phone around the time of the update so can't rule out a hardware problem, anyway....
On full charge the phone is, after a random amount of use perhaps around half battery, it drops signal completely....then it start goiing crazy, opening apps clicking on things (sometimes locks up) then shuts it's self off.
Once I turn it back on it says the battery is almost out.....even though before the crash it was at 50%???? (Please see imnage below for "cliff edge" on battery screen shot!)
I have tried safe mode, I have done a factory reset and removed all and any apps except facebook. Other symptoms include forgeting wifi and other account logins!
Also worth noteing I dropped it and smashed the screen, I then had it repaired and voided the warrenty (?) because I needed it same day for work.....dont know if thats connected was working fine for a while after this happened.
I have seen various posts of this forum and other about this kind of thing but no exact answers.....any help would be great 7 months until free new phone
Sudden drop is extreme right....
Re flash factory images for a full wipe, if it doesn't work after that then its probably hardware (sadly), maybe you could get a moto g? I've heard there really good and cheap.
Sent from my Nexus 4 using XDA Free mobile app
Sounds like something went wrong during the repair or drop and that this is a hardware issue. As suggested, try flashing full stock, but I am pretty sure this is a hardware problem, unfortunately.
Sent from my Nexus 4 using XDA Free mobile app
Thanks guys .....Ive been doing as much reading as pos.
Some people are saying reather than the drop its maybe just a failed battery? thoughts?
It could definitely be a possibility. If you are up to it, you could purchase a new battery and try to replace it, there is just the risk of damaging something further.
Sent from my Nexus 4 using XDA Free mobile app
Same things happen to me. I thouhgt the battery is comming to end and orderd new one but I have read that people have some similar problems after updating from 4.4.2
On nexus 5 people also have problem with to fast battery drain. I have similar problems. I lose network, afterwards battery drop from 20-40% -> 0%
Sent from mobile
Just happened again...
http://img842.imageshack.us/img842/4405/tlam4.jpg
Sent from mobile
Not that I'm any expert but I think that your battery might be damaged
I have ordered new one. I shall see.
Sent from mobile
Please do update on how you get on Rajnus.
Nice to know Im not alone anyway :good:
ArcNexus said:
Please do update on how you get on Rajnus.
Nice to know Im not alone anyway :good:
Click to expand...
Click to collapse
Ofcourse...
Sent from mobile
Same thing is happening to my wifes NEXUS 4. Hers is a little over a year old now. It was dropped and I replaced the screen a few months ago, but ever since the new updates, her phone has been going CRAZY!
The phone randomly loses signal, battery drains quickly and apps open close (ghost touches) and then it shuts down.
I've cleared the cache, reset to factory defaults and even run in safe mode and nothing. The phone is useless now, she maybe gets 2 hours of normal use out of it before it goes completely nuts again.
One of us should roll back to 4.2.2. and report the result
Rajnus said:
One of us should roll back to 4.2.2. and report the result
Click to expand...
Click to collapse
Facing similar issues. Have posted it here. http://forum.xda-developers.com/nexus-4/help/fast-battery-discharge-t2799931/post53790262?nocache=1
Any solutions?
I am waiting for a new battery. Try rollback to 4.2.2.
ITs same on my phone after an 4.4.3 update teh N4 gone rogue before the update it was working just fine I just did factory reset got back to 4.2.1 android and its doing the same
Just to keep you up to speed...I suspect it may be the battery....or perhaps power management issue/conflict??
Trick is if I keep my battery charge above 60-65% it's fine......get below that and the trouble start.....weird. hvaing said that seems to drain faster than normal also. My hope are pinned on battery solution once Rajnus trys it.
Although not looking foward to taking phone apart to replace it
Today after the first symptom I rebooted phone and after reboot my battery was at 14%. It looks like to me that we have constant drain but system some how is not registering it properly. I will restart after every 10%
Edit: 85% ->reboot -> 57%
Sent from mobile
I'm glad to see I'm not the only one suffering from this issues as well. I replaced my screen and digitizer about 3 months ago and never had issues. Last week I updated from 4.4.2 to 4.4.3 (and 4.4.4 shortly after) and started having the same issues where there would be ghost touches on the screen once I got to around 70% battery, loss of radio/signal, and when I would restart the phone, I would lose majority of the battery charge. I tried flashing stock back on the phone and the problem still is present.
slbp180 said:
I'm glad to see I'm not the only one suffering from this issues as well. I replaced my screen and digitizer about 3 months ago and never had issues. Last week I updated from 4.4.2 to 4.4.3 (and 4.4.4 shortly after) and started having the same issues where there would be ghost touches on the screen once I got to around 70% battery, loss of radio/signal, and when I would restart the phone, I would lose majority of the battery charge. I tried flashing stock back on the phone and the problem still is present.
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Click to collapse
Just to repeat that is exactly what is happening to me word for word.
What the hell is wrong with the Nexus 4? I thought it was Google's eldest son and would care to treat it to a few bug fixes once in a while. And stock Android? Biggest joke ever in the history of man. My bloated AT&T Galaxy S4 was 100x more stable than this piece of junk. Ever since I got my phone in August, the Nexus 4 is STRIFE with bugs. I can't remember the last time I used the phone without a major bug happening in a day.
-Randomly shuts off. This is F*CKING huge. I will press the right button to turn off the screen, and it won't turn on again. I have to hold the button for like a minute straight to restart the phone. What the hell is up with this?????
-CALLING DOES NOT WORK? WHAT IS THE PURPOSE OF A PHONE IF YOU CAN'T MAKE OR RECEIVE CALLS? I HAVE RUN INTO THIS PROBLEM ALMOST EVERY TIME I RECEIVE A CALL. I have to restart the phone, wait for 2 minutes, then call back the person. This is EXTREMELY frustrating.
-The Youtube app works like 20% of the time. I am not even kidding. I expect the app to malfunction than work. It will spin on forever or it will give an error. And no, don't ****ing tell me to restart the phone. I'm not doing that for a video.
-I have a screen lock and I can reply to text messages without unlocking the phone. What the hell is the purpose of a screen lock if I don't have to input that in?
-The battery percentage is completely off half the time. Sometimes it goes 0-100% charge in like 2 hours and sometimes it takes 5 hours. The longer it takes, the longer the battery lasts. This is so frustrating when I have to go somewhere and my battery is 20% at noon.
-The wifi won't connect sometimes and the data won't turn on even if I have full bars. I would have to wait like 15 minutes for the data to turn on.
There is literally so many bugs, I can't remember them all right now. Stock Android my ass. Someone please direct me to a bloated ROM that is stable than this hunk-o-junk.
Do you feel good screaming at nobody? Got it off your chest now. Your phone has obviously seen better days, if your that unhappy with it then don't continue to use it. My nexus 4 still runs like dream no matter what version of android I'm on. The only bugs my device has either comes with stock Google issues or custom ROM bugs. Most bugs are from dirty flashing over and over I'm sure you know that. Wi-Fi bugs would be kernel related if not hardware, your battery sounds like it's gonna catch fire soon. I can't stress enough that these issues your having require your investigating to localize wtf is going on. I hope I've helped.
You bought a phone nearly 2 years after it was released? Was it new, or did you buy it second hand? What version of Android are you running? Are you rooted? Are you running Xposed or other mods? Custom kernel? What have you or the previous owner done with it? Have you done a factory reset?
Cuz mine is 2 and a half years old, and apart from the charging port being a bit touchy with a worn power cord, it's fast and stable.
I mean, if you're looking for a solution to problems, you have to tell us what's going on. Otherwise, you just look like a fool that likes to complain about crap that nobody else (for some reason) is experiencing.
Nope... My wife's been using her N4 for two and a half years and haven't experienced any of those.
Sounds like you have a faulty device, sorry.
seems like your current device has some issues, in general nexus4 very good and fast device
The nexus 4 is not buggy. You bought a broken phone that powers off and your screaming that the phone is buggy? Use your head.
Sent from my Nexus 4 using XDA Free mobile app
Lmaoo, it's only my device huh?
Random shut downs
https://productforums.google.com/forum/#!topic/nexus/LNEnfEnTJ3Q
http://forum.xda-developers.com/nexus-4/help/nexus-4-random-shutdowns-4-4-4-t2804425
http://forum.xda-developers.com/nexus-4/help/nexus-4-random-shuts-t3038926
http://forum.xda-developers.com/nexus-4/help/nexus-4-random-shutdown-t2537584
http://forum.xda-developers.com/nexus-4/help/nexus-4-randomly-off-intermittently-t2077148
http://www.reddit.com/r/nexus4/comments/2p6nyh/n4_randomly_shutting_downfreezing_after_50_update/
No sound in calls
http://forum.xda-developers.com/nexus-4/help/audio-call-nexus-4-cm11-t2924589
http://forum.xda-developers.com/nexus-4/help/call-audio-problem-4-3-stock-sound-t2495331
https://code.google.com/p/android/issues/detail?id=82949
Youtube app
https://www.reddit.com/r/Nexus7/comments/2laiqb/you_tube_app_not_working_there_was_a_problem/
Battery
https://productforums.google.com/forum/#!topic/nexus/RW1W1EDqf2k
http://forum.xda-developers.com/nexus-4/help/nexus-4-shuts-randomly-battery-problem-t2202253/page3
pointystar said:
Lmaoo, it's only my device huh?
Random shut downs
https://productforums.google.com/forum/#!topic/nexus/LNEnfEnTJ3Q
http://forum.xda-developers.com/nexus-4/help/nexus-4-random-shutdowns-4-4-4-t2804425
http://forum.xda-developers.com/nexus-4/help/nexus-4-random-shuts-t3038926
http://forum.xda-developers.com/nexus-4/help/nexus-4-random-shutdown-t2537584
http://forum.xda-developers.com/nexus-4/help/nexus-4-randomly-off-intermittently-t2077148
http://www.reddit.com/r/nexus4/comments/2p6nyh/n4_randomly_shutting_downfreezing_after_50_update/
No sound in calls
http://forum.xda-developers.com/nexus-4/help/audio-call-nexus-4-cm11-t2924589
http://forum.xda-developers.com/nexus-4/help/call-audio-problem-4-3-stock-sound-t2495331
https://code.google.com/p/android/issues/detail?id=82949
Youtube app
https://www.reddit.com/r/Nexus7/comments/2laiqb/you_tube_app_not_working_there_was_a_problem/
Battery
https://productforums.google.com/forum/#!topic/nexus/RW1W1EDqf2k
http://forum.xda-developers.com/nexus-4/help/nexus-4-shuts-randomly-battery-problem-t2202253/page3
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Click to collapse
It doesn't mean the majority of people are having issues. Did you not notice that there are still lots of people on these forums that aren't complaining of such problems? I wouldn't put up with random shut downs, so if mine ever did that, I'd be done with it.
Sent from my Nexus 4 using XDA Free mobile app
---------- Post added at 07:34 PM ---------- Previous post was at 07:21 PM ----------
I bought a used lg g2 and the LCD screwed up days after I bought it. Should I go into the g2 forums and tell all the people that are completely happy with their g2, that the g2 is junk?
Sent from my Nexus 4 using XDA Free mobile app
The random shut downs are annoying.. Although you'll probably find it hasn't shut down.. If it's anything like mine it will be on, but won't turn the screen in no matter what you try.
Try plugging it into a PC next time it does it.. 90% of the time it will be recognised, you can even get minimal log cat messages.. But nothing I have tried will awaken it.
Mine didn't do it from new but it's getting worse now.. Nothing seems to fix it, have reflashed many times.
The other problems aren't common on the nexus 4, but I've seen the shutdown one on a few different devices now. It's certainly not even close to all of them, but enough are starting to do it.
Sounds like you have something wrong, I am running 5.1.1 rooted, with the LTE hack, and it is fast and stable. No random reboots. You might try running a logcat and see what the issue may be. Clearly you are not looking for help, as you provide no information or detail as to your handset or specifics on the issues you are seeing. Do you feel better to vent? I would put my N4 up against any other handset, even 2 years later.
Let him scream to himself. Useless thread, it has no purpose but relieving his feelings. Here is not the place for that.
I can recreate a lot of issues OP mentioned. I also have the random shutdowns, enormous battery drains, no sound in calls, etc.. I got my phone on day 1 and it seems that these bugs get worse lately.. Unfortunately I don't have the money to buy a new phone right now, so I'll have to just live with it.. I spent countless hours trying out fixes but nothing really worked permanently..
Could all of this have to do with production batches or hardware revs? Mine is a rev11 bought new in Sep 2013, I never experienced any of these bugs (except for the sleep-of-death which I've only come across twice on KK, so not a reoccurring condition). Ironical that you haven't mentioned the ONLY widely acknowledged bug affecting the n4 (which 5.1 seems to have finally solved): the infamous camera reboot. Only Lollipop helped for me; as long as I was stuck with KK it was a feckin nightmare!
Sorry for the poem, just giving my 2 cents about what's an acknowledged bug and what is not.
MogoPips said:
I can recreate a lot of issues OP mentioned. I also have the random shutdowns, enormous battery drains, no sound in calls, etc.. I got my phone on day 1 and it seems that these bugs get worse lately.. Unfortunately I don't have the money to buy a new phone right now, so I'll have to just live with it.. I spent countless hours trying out fixes but nothing really worked permanently..
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Logs are free if you want some help. Could be the hardware, but without knowing details impossible to say.
I had the camera reboot once in the 7 months I've owned this phone. Happened when I went to take a picture in a message I was sending directly, which I dont do very often. That's the only reboot or crash I can remember ever happening to this phone. Nothing like my sisters s3 that freezes almost every day since she got it apparently.
Sent from my Nexus 4 using XDA Free mobile app