I seem to be experiencing issues that sometimes people call me and the call goes direct to voicemail without even ringing. I get no missed call alert and dont know that someone has called unless they leave a message. I have tested this by calling my handset from my office phone with the HD2 in my other hand showing full network coverage... call goes direct to voicemail. 5 mintues later all worked fine. This seems to be totally random however it seems to be getting worse to the extent that no-one could call me all afternoon today. I know that i missed at least 7 calls and possibly more. All the settings are correct for call diverts etc.
Also the new 1.66 Rom seems to have made my phone worse but most people seem to be saying that theres is quicker.
Other details?
Who's your carrier, were the calls from within your carrier's network or outside, etc.?
Carrier is o2 uk
CARRIER IS O2 UK. THE CALLS THAT GET DIVERTED STRAIGHT TO VOICEMAIL ARE RANDOM.some within the network others are not. it seems to have no relevance. o2 advise me to test using another phone to see if the sim card is faulty. does anyone else have this issue?
I noticed it this morning at a real bad time. Was waiting for an important call back for an IT problem, and thankfully he left voice mail with a call back.
While the HD2 does many non-phone things, foremost it needs to work perfectly as a phone!
(i'm on t-mobile usa)
Working fine for a few days, but who knows how often it happened & the person didn't leave voice mail!
Me too!
yep! I have had this for the first two months of getting the phone except mine says "do you want to send a text" instead of going to voicemail..... I "discussed" with T Mobile UK several times and they eventually did a full account refresh which seemed to solve "most" of it. I don't get people telling me they called me and couldn't get through any more although I have dialled my HD2 from my landline and it's still random. T Mobile gave me money back on line rental though..... that's something I suppose.
Hopefully some of us can find a solution.... or am I right in thinking we should be able to send it back!?
My sgs and gairlfriends has become a nightmare to make and receive call on both ocasionaly drop calls without loosing signal then if you try and ring the person back or anyone it takes forever to connect or jus doesent, if they try and call you back it wont let you pick up, oh and sometimes the call will stay connected but there is no sound. This all started to happen about three weeks afer we got our phones.
Iv tried flashing to jm2 but still getting same problem. And resetting phone when this all starts to happen most of the time dont help you just have to w8 4 it to stop.
Anyone got any ideas what this is or has anyone had same problem?
Which country are you from and which carrier are you using? Sounds like it might have something to do with the availability of good network protocol providers.
Were both orange uk. Signal is usually ok when this happens. Seems more like the phone itself as sometimes it wont even lef me answer the call.
Bump. .......
Try to contact your carrier's customer service. Chances are, they'll be of much more use than any of us here. Good luck.
I have the Bell Desire Z that I unlocked to use on Fido and many people are complaining to me that whenever they call me, it goes straight to voicemail. It doesn't happen everytime, but its happening like 25% of the time. Anyone else experiencing something similar? Is this a network issue or is it the phone? What can i do to fix it?
Update: A friend of mine also has this phone and is on Bell. He too is experiencing the same issue. Guess it's something with the phone, right?
We (wifey and I) are having the other issue where where we can't even dial out.
It's hit and miss, but sometimes it takes half a dozen tries to get a number to ring.
We just had our SIMs replaced today, and had our profiles reset but the problem continues.
I guess a hardware replacement is the next step, as the wife is fed up at having to dial a number over and over to get through. "What if it's an emergency?"
My phone is unlocked as well and I've used 3 different SIMs in 3 different countries but it only happens here in Canada.
We'll go back to our place of purchase next week and see if a hardware replacement fixes the problem, then will report back here.
I'm using an unlocked Bell Desire Z on Telus and I have had one call that went to voicemail without the phone ever showing that it received the call. And it did not inform me of the voicemail either. Hasn't happened recently but I'm still a little leary.
B73C, you're fortunate if you get to hardware exchange your unlocked phone at your place of purchase in Canada. I've always been told in no uncertain terms that once a phone is unlocked, you're on your own. But I think that HTC still has to warranty it.
What is your network signal strength my unlocked desire z has poor reception on fido! I'm hoping a new radio rom will fix it. My signal strength is around 100 SBM and below 10 asu
I'm also on Fido with an unlocked Desire Z from Bell, but never experienced any of these issues... sorry to hear that!
My signal strength is -93dBm 10asu with the numbers changing constantly up and down a few digits.
I hope there's a fix for this.
ok11 said:
My signal strength is -93dBm 10asu with the numbers changing constantly up and down a few digits.
I hope there's a fix for this.
Click to expand...
Click to collapse
Im hoping there will be a new radio rom out soon that woll fix the poor network strength issue.
Seems nobody talks about the call problems anymore. My guess is people given upp. Well the good news from Sweden Samsung is that they are aware of the problem! They have keept denying it or saying tbay cant replicate the problem. Finaly it seems like they are actually trying to get there hands dirty. Maybe because its on all new Samsung mobiles.
Now i was having a idea about the source of the problem, but to get some peace of mind on it, all can post if it works, or not. Hopefully we can at least get to the source of the problem.
Now here is my take on the issues, my way of counting out factors:
Here in Sweden, only 1 carrier have Edge on there network. And its the only company reporting call/connection issues. (calls get randomly muted, robot calls, phone keeps changing network, slow internet etc)
Samsung have a new codec on there phones, trying to achive a new, better, call quality. So my belives is that audio codec have trouble using Edge, and that could at least be a start to find the root of evil (but with a great original idea)
So, do you have the mute call issue? Yes/No
Do your carrier have Edge? Yes/No
Plz answer and lets see if we have a more direct approach to complain/call in issues to Samsung all around the world, remember. The more that reports/complain to the company, bigger chance they speed up time to fix it ... although Samsung isnt fast to come around :/
Well post away, does it work on Edge or not?
Yes I have this problem and my operator has EDGE. And I'm battling to get another phone in this price range (probably the HTC desire HD), becasue my service can't fix this and the operator has no clue to what could be wrong. I recomend you ditch the omnia to.
Remember to not but Samsung s2 or any, same prob.:-(. Been thinking the same as you but im gona stick to it cuz my phone is carrier free etc, and my current contract ends in 3-4 months or so, so im on to a new carrier. Sad but thru. Samsung should have addressed this issue fast, now there paying the price on other newer models.
Thnx for the reply, 1 answer and still on right track :-D
given up is the correct word...
next phone won't be samsung either way =) just to bother them!
Can you relate to edge problem to?
Seems there is no Omnia 7 uers left =(
Yes I have the mute call issue, but as far as I can tell, my Carrier does not use EDGE.
When the mute call occurs I see the phone rapidly trying to change networks, and ultimately if it settles on G there are no more mutes in that call. If it goes back to 3G it happens again. During that time the phone loses the signal completely, then jumps back to full once the switch is complete.
Darn, that could mean the end of my theory. Make sure your 100% sure.
Now, with so little going on, i thought people would love a poll to klick on =P
As far as I could find out, My carrier had a test rollout of EDGE in one city, but didn't continue with it. So, no, no EDGE atleast not in the areas I go to.
I'm in Austria, Provider is A1 and it uses EDGE
Fixed my problem by locking the phone to 3G network
Downside is that I have no signal in an area where 3G coverage is poor...
(so I've to switch back to automatic mode sometimes)...
man, this sucks really bad...
Given up describes it best, so many critical bugs (not only the call issue), never ever Samsung again, its a brick with a great screen. How come early reviews didnt report any of these flaws...
I locked the Phone to 3G and still experience silence during calls and creepy modem sounds. Phone tries to switch 3g on and off and eventually loses signal altogether. Last time I could not end the call after it went silent, windows just froze saying "ending call.....".
Usually doesnt happen in areas with really good coverage like cities, but rural areas make it unusable.
You used Cheveron? I have the call issue bug. Sometimes it happens and sometimes its like there no problem. Its like some days is a bad day and other a good day.
I know for a fact that all carriers in Sweden have no problems exept 1. And since the phone is otherwise the best, im soon changing carrier ... cant wait.
I bought my omnia about 5 months ago from ebay and I face this mute problem since, I was living in Oman when I bought this and now I am living in Indonesia and still facing the same problem even if I used another carrier SIM card.
Actually in my case this problem start only when I received a call and I start can hear the caller voice exactly after 12 seconds of connection and after that call, the mute problem happen for all incoming and outgoing call and I need to restart the phone if I want to make outgoing call without mute problem.
Are you guys having the same symtomp and situation?
fyi all carriers in oman and indonesia has both edge and 3G mode, but locking the phone to 3G didn't solve the problem in my case.
yep pretty much the same, you need to restart it in order to place a call again. That however doesnt guarantee that it wont bug again in a couple of minutes. Its very sensitive to signal strength, hence it happens very irregularly, nevertheless its not an operator issue.
Its maybe more pronounced on some networks since coverage varies.
Locking to edge definitely wont fix it, since it will bug on 3g / 3g+ switching still. It is a Samsung radio issue, its time they finally take credit for their flaws...the hard way.
Some more info from me. My theory is that this is not a Samsung-operator problem but only samsung problem. Because I have also tried my phone with a diferent SIM and i had the same problems, mute/modem calls, a little less but nonetheless. So this I think is totaly a Samsung f*** up. I you can excange your phone for a nother in the price range. The HTC sensation seems good but I know it's android but hey better android then a phone that even can't handle calls. I myself am in talks with my operator to change the Omnia for the sensation because they can not fix the problem. I also got we never heard of this before and then I recorded a video of the phone making the modem sounds (the video is on the forum) and presented it to them and said that they fix this or another phone, and now they I think will never know how to fix it so I will probably get a new phone (the sensation). Cheers.
That its Samsungs fault is there no question about. But i just wanted to se if Edge could be a problem, as it seems to be in Sweden at least. And help folks at, for now, choose a diff carrier that might work better = we are all sleeping soundly. Omnia 7 is the best phone out there atm according to me. But thiss connection/ mute call is really destroying one of the best phones atm. :'(
@voltageMX, lucky you but I think you're going to miss samoled display since Sensation only have SLCD display but at least you'll have a phone that working as a phone.
Too bad I bought my omnia from ebay...so I can't ask for replacement from the seller.
my only hope is mango update will cure the problem...
When call issue occurs i usally turns phone off, remove battery a short short while and start it up. I have noticed this have a lottery effect, i can go some day without the issue, only to se it return again, but as a temp fix it ...is better then nothing =/
Now is there any others that called Samsung in there country recently? In Sweden we got a radio Firmware you can get...by sending in your phonE!!!
But it seems to do the jobb. Internet have been reported faster also. We had users signing up and talking directly to Samsung to aid them in there search for the problem. And finally we got it. Waiting for my phone to return so ill report back about firmware version etc.
So, anybody recently talked to Samsung?
Hi,
I'm from Malaysia and I used to have the 2 seconds mute when I was on a 2G network. After that I switch to an operator which only has 3G (domestic roaming for 2G) and I don't face that issue anymore.
Hello,
I bought a new unlocked S8 (SM-G950F) to replace my dead Nexus 5x (rip) and am having a strange issue. The phone sits on 1-2 bars of signal, and I often don't receive texts and calls go right to voicemail. However, outgoing activity works, and then I see all the missed activity. If I'm on a call, I get 4 bars, no problem. Seems like some kind of idle power throttling issue.
Same behavior as described in this other thread, which unfortunately got no responses:
https://forum.xda-developers.com/galaxy-s8/help/receive-calls-txts-using-verizon-s8-t3775149
I posted to the T-Mobile support forum and someone recommended I come here and look for a combination ROM to make it fully T-Mobile compatible. Can anyone point me in the right direction on this? I've been searching, but I haven't touched ROMs since my old S3 and I'm not sure what's up anymore, or why this phone would behave this way.
Thanks for your time!