sometimes while speaking to someone the sound of the 8525 goes blank and i am unable to end the call and the timer keeps running till eventually it ends by itself usually a min or minute a half after. this occasionally happens also when the person on the other line ends their call.
help me!!
oh yeah, when it ends call, i lose service and i have to wait for the phone to pick up reception before i can call the person again
I am sure that one of the more experienced members may have a better idea, but I had this problem in low signal areas when I was on radio 1.34. It stopped happening when I upgraded to 1.38 and so far hasn't happened on 1.40.
Something to try anyway.
This happens to me quite frequently in my house!!
Next time this happens notice if the network indicator has dropped from U to G during your call. When it happens on my 8525, the call wont terminate. So many times while im in my house ill band tab switch to GSM just so it does not do this..
I had one go for 63 minutes in my pocket once... so i checked my usage, and it was only shown as the 2 minute call I actually had. So it did hang up from the network, but my phone was blissfully unaware. I'm not so sure however if someone else called it would have rung.
Hope this helps, let us know if it's changing from U to G !
intrglctcrevfnk said:
This happens to me quite frequently in my house!!
Click to expand...
Click to collapse
Seems like you have the same issue I had at work, two low level signals and it hangs trying to switch between continually. Has upgrading the radio helped you at all, or was it just coincidence for me?
im currently on radio 1.38, maybe if i switch over to 1.40 ill see, but i will def keep tabs if the network goes from U to G.
thanks for the help guys i switched my network from "any" to "gsm" only, and so far so good, i guess the problem was when the network would switch over from gsm to wcdma im not totally sure. anyway i chose GSM as the network it should always be on, and the network indicator always has an E on the top. is it fine if i keep it at GSM or will i run into problems/ or not recieve full benefits of something? some1 please educate me thanks
Hiya
I've been getting a lot more call drops than usual recently.
Trying to make a call, I get a long pause with nothing at all then 3 pips/beeps as it drops the call. It takes about 5-8 redials before I can get a line out.
There is no difference either if I do a soft reset Reluctant to do a hard reset but if I do I'll try and backup first.
Then there are incomming calls. It misses them, or there are times when people calling get a long tone but i see their number flash up and it just drops the call and I get a missed call alert. Calling them back gives me.... the three pips
I can't win. I've tried screaming abuse at the phone but strangely enough it has no affect
Seriously considering ringing Orange tomorrow to see if I can get a replacement... Grr.
Suggestions anyone??
Tia
Elwyn
Sounds like a network issue and is probably down to your local 3g cell (either being just too far away or having other problems). And yes you might have two bars or whatever on signal strength but 3g can be problematic like that.
Try settings, phone, band, and changing it from Auto to GSM. This will force your device to use gsm instead of 3g. If that improves things, try switching back in a day or two to see if they've fixed the cell.
I'm in the city centre almost and from my flat I can see at least 3 seperate towers. Of which i know 2 are Orange
Thank you for your suggestions, I will try that later.
This problem though doesn't just happen at home I think I'll have to dig deeper...
Ok, I've had an 8525 unlocked for about 3 months now... Unlocked and used on t-mobile's network...
Until recently, I've had 0 issues with my phone from what I can remember(now running PDAs v20 windows 6.1 rom)
My problem is, during the day, in my room I recieve any and every phone call that comes in, calls never drop or hang up, BUT the call seems to cut out for about 5-15 seconds and then cut back in.. even though it says I have 4 bars.. in my kitchen with 4 bars, I get all my phone calls, but can't hear people (nor can they hear me at all)... I get emails, and browse the web fine.. but can't use google maps app (can't find my location until I leave lol)
I don't know what's up... at night, when I'm in my room, my phone works fine with no cutting out and in during calls, but during the day, that's when it wants to act all crazy... other t-mobile phones work perfectly fine in my room... my old sidekick also worked fine..
when I'm anywhere else in my city, my phone works fine (even with 2 bars)
I know nothing about how cell phones work when communicating with cell towers so any help someone can give me will be very helpful as I do not want to catch an aneurism calling T-Mobile themselves for help (though I doubt they'll help me since I'm using an unlocked ATT phone on their service lol)
Also... sometimes txt messages come and give me a time like it's in another time-zone... usually this happens when I'm out of state roaming on a different network (Immix in central PA for the most part) but now it seems to be popping up even while I'm home in NY...
any ideas?
seems like some kind of interference near your home...could be a carrier tower or even your TV? You could check with tmob if others in the hood are having day issues...
not sure what radio version u have, but u could try flashing a different one...
I've tried numerous radio's but having the same issues... it's some kind of interference in my house I guess.. I just can't figure out what it is... I called up t-mobile and was embarassed when he said "oh u have an ATT phone" lol he told me to switch sim cards with someone else on t-mobile in my home to see what happened... but.. no progress... I unplugged my wifi router to see if that would help but it didn't
I just find it completely odd that my service craps out on me in my room ONLY during the day... and it never did this when I first got the phone.. I'm completely lost... good news is, it only happens in my house...
Could be someone close by has just invested in a piece of equipment that is causing interference.. Might not be just in your place...
yeah, another thing that MIGHT be causing the interference is that they have been doing a lot of road work in my area... that could also be why it happens during the day but not at night... my kitchen is a different story, but different radio's have gave me different reception... with some radio's... it fades out completely and with others it'll fade out for maybe a second or 2
or it could be my neighbor who recently had a stroke, I guess there might be some machines in there.. who knows
I tried the latest radio and it yielded the best results in my kitchen so far but man oh man does it burn battery when I'm on the phone
I'm having the same problem...well as far as the text msgs go so i called tmobile last night and they took me off the network and placed me back on and since then I havent had any problems
Update: I put my GF's att sim card in my phone and went to all my "dead spots"... even when the signal bars were down to almost 0, the quality of the call was still clear and it wouldn't fade in and out during a call... Does anyone know if there's anything T-Mobile can do? Because I tried my moms sim card in my phone (t-mobile) and gave me the same crappy results (calls fading in and out at full 4 bar signal)
I seem to be experiencing issues that sometimes people call me and the call goes direct to voicemail without even ringing. I get no missed call alert and dont know that someone has called unless they leave a message. I have tested this by calling my handset from my office phone with the HD2 in my other hand showing full network coverage... call goes direct to voicemail. 5 mintues later all worked fine. This seems to be totally random however it seems to be getting worse to the extent that no-one could call me all afternoon today. I know that i missed at least 7 calls and possibly more. All the settings are correct for call diverts etc.
Also the new 1.66 Rom seems to have made my phone worse but most people seem to be saying that theres is quicker.
Other details?
Who's your carrier, were the calls from within your carrier's network or outside, etc.?
Carrier is o2 uk
CARRIER IS O2 UK. THE CALLS THAT GET DIVERTED STRAIGHT TO VOICEMAIL ARE RANDOM.some within the network others are not. it seems to have no relevance. o2 advise me to test using another phone to see if the sim card is faulty. does anyone else have this issue?
I noticed it this morning at a real bad time. Was waiting for an important call back for an IT problem, and thankfully he left voice mail with a call back.
While the HD2 does many non-phone things, foremost it needs to work perfectly as a phone!
(i'm on t-mobile usa)
Working fine for a few days, but who knows how often it happened & the person didn't leave voice mail!
Me too!
yep! I have had this for the first two months of getting the phone except mine says "do you want to send a text" instead of going to voicemail..... I "discussed" with T Mobile UK several times and they eventually did a full account refresh which seemed to solve "most" of it. I don't get people telling me they called me and couldn't get through any more although I have dialled my HD2 from my landline and it's still random. T Mobile gave me money back on line rental though..... that's something I suppose.
Hopefully some of us can find a solution.... or am I right in thinking we should be able to send it back!?
Seems nobody talks about the call problems anymore. My guess is people given upp. Well the good news from Sweden Samsung is that they are aware of the problem! They have keept denying it or saying tbay cant replicate the problem. Finaly it seems like they are actually trying to get there hands dirty. Maybe because its on all new Samsung mobiles.
Now i was having a idea about the source of the problem, but to get some peace of mind on it, all can post if it works, or not. Hopefully we can at least get to the source of the problem.
Now here is my take on the issues, my way of counting out factors:
Here in Sweden, only 1 carrier have Edge on there network. And its the only company reporting call/connection issues. (calls get randomly muted, robot calls, phone keeps changing network, slow internet etc)
Samsung have a new codec on there phones, trying to achive a new, better, call quality. So my belives is that audio codec have trouble using Edge, and that could at least be a start to find the root of evil (but with a great original idea)
So, do you have the mute call issue? Yes/No
Do your carrier have Edge? Yes/No
Plz answer and lets see if we have a more direct approach to complain/call in issues to Samsung all around the world, remember. The more that reports/complain to the company, bigger chance they speed up time to fix it ... although Samsung isnt fast to come around :/
Well post away, does it work on Edge or not?
Yes I have this problem and my operator has EDGE. And I'm battling to get another phone in this price range (probably the HTC desire HD), becasue my service can't fix this and the operator has no clue to what could be wrong. I recomend you ditch the omnia to.
Remember to not but Samsung s2 or any, same prob.:-(. Been thinking the same as you but im gona stick to it cuz my phone is carrier free etc, and my current contract ends in 3-4 months or so, so im on to a new carrier. Sad but thru. Samsung should have addressed this issue fast, now there paying the price on other newer models.
Thnx for the reply, 1 answer and still on right track :-D
given up is the correct word...
next phone won't be samsung either way =) just to bother them!
Can you relate to edge problem to?
Seems there is no Omnia 7 uers left =(
Yes I have the mute call issue, but as far as I can tell, my Carrier does not use EDGE.
When the mute call occurs I see the phone rapidly trying to change networks, and ultimately if it settles on G there are no more mutes in that call. If it goes back to 3G it happens again. During that time the phone loses the signal completely, then jumps back to full once the switch is complete.
Darn, that could mean the end of my theory. Make sure your 100% sure.
Now, with so little going on, i thought people would love a poll to klick on =P
As far as I could find out, My carrier had a test rollout of EDGE in one city, but didn't continue with it. So, no, no EDGE atleast not in the areas I go to.
I'm in Austria, Provider is A1 and it uses EDGE
Fixed my problem by locking the phone to 3G network
Downside is that I have no signal in an area where 3G coverage is poor...
(so I've to switch back to automatic mode sometimes)...
man, this sucks really bad...
Given up describes it best, so many critical bugs (not only the call issue), never ever Samsung again, its a brick with a great screen. How come early reviews didnt report any of these flaws...
I locked the Phone to 3G and still experience silence during calls and creepy modem sounds. Phone tries to switch 3g on and off and eventually loses signal altogether. Last time I could not end the call after it went silent, windows just froze saying "ending call.....".
Usually doesnt happen in areas with really good coverage like cities, but rural areas make it unusable.
You used Cheveron? I have the call issue bug. Sometimes it happens and sometimes its like there no problem. Its like some days is a bad day and other a good day.
I know for a fact that all carriers in Sweden have no problems exept 1. And since the phone is otherwise the best, im soon changing carrier ... cant wait.
I bought my omnia about 5 months ago from ebay and I face this mute problem since, I was living in Oman when I bought this and now I am living in Indonesia and still facing the same problem even if I used another carrier SIM card.
Actually in my case this problem start only when I received a call and I start can hear the caller voice exactly after 12 seconds of connection and after that call, the mute problem happen for all incoming and outgoing call and I need to restart the phone if I want to make outgoing call without mute problem.
Are you guys having the same symtomp and situation?
fyi all carriers in oman and indonesia has both edge and 3G mode, but locking the phone to 3G didn't solve the problem in my case.
yep pretty much the same, you need to restart it in order to place a call again. That however doesnt guarantee that it wont bug again in a couple of minutes. Its very sensitive to signal strength, hence it happens very irregularly, nevertheless its not an operator issue.
Its maybe more pronounced on some networks since coverage varies.
Locking to edge definitely wont fix it, since it will bug on 3g / 3g+ switching still. It is a Samsung radio issue, its time they finally take credit for their flaws...the hard way.
Some more info from me. My theory is that this is not a Samsung-operator problem but only samsung problem. Because I have also tried my phone with a diferent SIM and i had the same problems, mute/modem calls, a little less but nonetheless. So this I think is totaly a Samsung f*** up. I you can excange your phone for a nother in the price range. The HTC sensation seems good but I know it's android but hey better android then a phone that even can't handle calls. I myself am in talks with my operator to change the Omnia for the sensation because they can not fix the problem. I also got we never heard of this before and then I recorded a video of the phone making the modem sounds (the video is on the forum) and presented it to them and said that they fix this or another phone, and now they I think will never know how to fix it so I will probably get a new phone (the sensation). Cheers.
That its Samsungs fault is there no question about. But i just wanted to se if Edge could be a problem, as it seems to be in Sweden at least. And help folks at, for now, choose a diff carrier that might work better = we are all sleeping soundly. Omnia 7 is the best phone out there atm according to me. But thiss connection/ mute call is really destroying one of the best phones atm. :'(
@voltageMX, lucky you but I think you're going to miss samoled display since Sensation only have SLCD display but at least you'll have a phone that working as a phone.
Too bad I bought my omnia from ebay...so I can't ask for replacement from the seller.
my only hope is mango update will cure the problem...
When call issue occurs i usally turns phone off, remove battery a short short while and start it up. I have noticed this have a lottery effect, i can go some day without the issue, only to se it return again, but as a temp fix it ...is better then nothing =/
Now is there any others that called Samsung in there country recently? In Sweden we got a radio Firmware you can get...by sending in your phonE!!!
But it seems to do the jobb. Internet have been reported faster also. We had users signing up and talking directly to Samsung to aid them in there search for the problem. And finally we got it. Waiting for my phone to return so ill report back about firmware version etc.
So, anybody recently talked to Samsung?
Hi,
I'm from Malaysia and I used to have the 2 seconds mute when I was on a 2G network. After that I switch to an operator which only has 3G (domestic roaming for 2G) and I don't face that issue anymore.